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Seward Holland America Line Zaandam Cruise Reviews

Holland America Line
Zaandam
Destination
Seward

Traveler rating

Excellent

17

Very Good

11

Average

5

Poor

6

Terrible

4

Cruise type

43 Seward Holland America Line Zaandam Cruise Reviews


Struddy avatar

Struddy

1 Review Written

Holland America is third rate at best

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I chose this cruise because it offered a visit to the Denali Wilderness Park. It also visited Skagway and Fairbanks, both places I had not visited. My first mistake was booking through a secondary seller. My ...
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Sail Date August 2017


dafcpa avatar

dafcpa

2 Reviews Written

9 Helpful Votes

Very disappointed in the cruise

Holland America used to have a very good reputation but since Carnival bought the cruise line forget it. It is a typical Carnival owned cruise line, mediocre at best. We ate in the main dining room and never went ...
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Sail Date July 2017


jeffwendt avatar

jeffwendt

1 Review Written

14 Helpful Votes

Please turn down the heat

My wife and I are frequent travelers and have taken 15 cruises on a number of different cruise lines. This was a last minute booking. We flew into Anchorage a day prior to the cruise and stayed at Embassy ...
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Sail Date July 2017


lanegd01 avatar

lanegd01

1 Review Written

2 Helpful Votes

Great cruise. HAL service was as great as ever

We chose this cruise as we had traveled with HAL on this trip before. The cruise was very enjoyable and relaxing, great scenery and lots of new friends made on the cruise, We did the extension to Dinali which was ...
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Sail Date July 2017


felixnola avatar

felixnola

2 Reviews Written

37 Helpful Votes

"Facilities Manager" should be FIRED ! And NoroVirus Aboard !

I'll start with the positive and end with the negatives... First, I've sailed on numerous cruises with a variety of cruise lines. I like the size and look of the Zaandam. The ship was clean and ...
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Sail Date July 2017


Late traveler avatar

Late traveler

6 Reviews Written

28 Helpful Votes

Really enjoyed the land/sea cruise that was very well organized by HAL

We had already done the inside passage but knew we wanted to do the Alaska land portion as well. We really lucked out with the weather - we may have felt differently about our experience if the weather had been ...
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Sail Date June 2017


Jacks Mom avatar

Jacks Mom

1 Review Written

Alaska land and sea

Scenery on land tour amazing. Not as impressed with other services. Was fantastic making friends on land that carried onto ship. Embarkation: we arrived around 3:30 after Kenai Fjords boat tour. No wait and ...
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Sail Date June 2013


pincher555 avatar

pincher555

1 Review Written

4 Helpful Votes

Below expectations

1.0 star rating 10/3/2016 The worst cruise line that I have traveled on-- comparing to Carnival, Princess, and Royal Caribbean. The food and the food service is inferior to the other cruise lines. The spa ...
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1 photo

Sail Date August 2016


GustavSpeed avatar

GustavSpeed

2 Reviews Written

6 Helpful Votes

Good not great

We had taken another Holland America Cruise and it was great. This one, not so much: 1) Travel to Anchorage was problematic. We wanted to go 2 day2 before but the agent talked us into going the day before and ...
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Sail Date August 2016


jig789 avatar

jig789

1 Review Written

16 Helpful Votes

Not great but I would try cruising again

This was my first cruise. All in all it went well. The positives: cabin very clean, ship very clean, staff extremely attentive (except the front desk people who were not always helpful). Negatives: in my cabin you ...
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Sail Date August 2016


Gr8trips avatar

Gr8trips

1 Review Written

18 Helpful Votes

Sights to Behold

We did the land and sea trip, landing first in Fairbanks AK. The arrival to Fairbanks Airport was seamless and staff were waiting for us with envelopes in hand. Communication was excellent and we proceeded by coach ...
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Sail Date August 2016


madigan008 avatar

madigan008

2 Reviews Written

7 Helpful Votes

13 Day Denali

This was my first Alaska cruise. Did the 13 day land/sea starting in Fairbanks not much going on there. went to denali stayed at mckinley chalet, little concerned that in the back lodge no front desk with employee ...
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Sail Date August 2016


Don Omaha avatar

Don Omaha

1 Review Written

12 Helpful Votes

An Alaskan Adventure

We were looking for a land -cruise tour of Alaska and considered several lines. HA had the dates, stops and price we wanted. We took the D1 package with a view cabin. The cabin was adequate and the bed was ...
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Sail Date July 2016


muskox avatar

muskox

1 Review Written

3 Helpful Votes

Wildlife: the Kroeschel Animal Rehabilitation Centre was the cruise highlight.

I was already in Seward so I chose an low priced cruise to return to Vancouver. The ship was older but quite lovely, being very well maintained. The cabin was about 25 sq. feet larger that the average inside cabin ...
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Sail Date June 2016


Kramer1953 avatar

Kramer1953

2 Reviews Written

6 Helpful Votes

Great Scenery by Land and Sea

Best things: Viewing train ride from Anchorage to Denal Watching fishing in Ship's Creek in downtown Anchorage Nice hotel in Anchorage Humpy's restaurant in Anchorage for fish and chowder. Dinner ...
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Sail Date June 2016


heybrah avatar

heybrah

1 Review Written

34 Helpful Votes

Expected disappointment with Zaandam -- but was pleasantly surprised. Great one.

To be honest, I was very skeptical about cruising on Zaandam based upon past reviews. I heard that the ship was "old and tired". In contrast, we were very pleasantly surprised about the service we got from HA and ...
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Sail Date June 2016


scdeadeye@gmail.com avatar

scdeadeye@gmail.com

2 Reviews Written

33 Helpful Votes

Land and Sea Triple Denali

We went on a land and sea journey with Holland America during the first 2 weeks in September. We were hoping to see the Northern Lights as it was a new moon and fall. We had one opportunity but because we moved ...
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Sail Date September 2015


FormerDon avatar

FormerDon

1 Review Written

2 Helpful Votes

First Time (and Last Time) on Holland America

I booked the 7-day cruise in suite class along with land 6 months in advance and looked forward to our first cruise. Our journey began in Fairbanks where after arriving off our flight we were greeted by Holland ...
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Sail Date August 2015


alaskacruiser123 avatar

alaskacruiser123

1 Review Written

5 Helpful Votes

Beware; Overrated

We are not cruisers so we do not expect much. We are happy if our luggage arrives. That was not the case here. Our trip started with a land portion going to Denali and for that HAL requires to physically split the ...
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Sail Date August 2015


Lalokau avatar

Lalokau

1 Review Written

4 Helpful Votes

First Cruise on Zandaam - Alaskan Adventure

We did a land sea tour to Denali followed by the cruise through Glacier Bay to Vancouver stopping at various ports on the way. We booked all our tours through HAL. The embarkation was a breeze. Quick friendly and ...
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Sail Date June 2015


da resort avatar

da resort

1 Review Written

1 Helpful Vote

All Washed Out

Ship could use some big time updating. Bathrooms were ancient. Plumbing issue on first morning (early) caused flooding of cabin. Maintenance came and asked us to leave the room while they made repairs. Water ...
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Sail Date June 2015


Scouty 58 avatar

Scouty 58

1 Review Written

3 Helpful Votes

Beautiful Alaska

First time we have sailed on HAL. We did the Denali land tour prior to cruising- it was a great experience. Stunning and beautiful scenery with lots of wildlife viewing. Embarkation was fast-less than 10 minutes. ...
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Sail Date May 2015


Willysmom2 avatar

Willysmom2

1 Review Written

1 Helpful Vote

Ship was rundown, food was average, and service was OK.

This ship should be taken out of service for a maajor overhaul. Bathroom tiles were mildew stained. Vinyl on restaurant booths were torn Dining tables had cracks in Formica that collected dirt. Line cooks ...
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Sail Date June 2015


butkus avatar

butkus

1 Review Written

2 Helpful Votes

Formal Night

Overall rating of cruise is due to two things - lack of organization in getting off the ship at some ports. People coming from stairwells, off the elevators and then coming down the corridors. Too many converging ...
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Sail Date May 2015


dataminn avatar

dataminn

7 Reviews Written

81 Helpful Votes

Experienced Cruiser's First Look at HAL, Zandaam Alaska with Denali

Our group of three couples chose the Denali add on where we flew into Fairbanks, then took the scenic train to Denali, and a second scenic train to Anchorage, and a final scenic train to Seward before boarding the ...
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Sail Date August 2013


Zaandam Ratings

CategoryEditorMember
Cabins4.53.8
Dining4.03.8
Entertainment3.53.5
Public Rooms4.04.2
Fitness Recreation4.03.7
Family3.52.7
Enrichment3.53.6
Service4.04.3
Value For Money4.03.7
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