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Excellent

Very Good

Crystal Serenity

Crystal Symphony

Trondheim

Our first time on a Crystal Cruise and chose this cruise based on recommendations and the itinerary. 

The pro's  -

Embarkation and disembarkion - quickest and most organised of any cruises done to date

Food - The best food of all cruise lines to date,  only thing that let it down at times  was the sweets,  OK but not amazing unlike the entrée and mains. 

Service - Waterside - a big thanks to Gorkan, Tamas who really looked after us, the buffet staff were all wonderful, Pinto from the Italian restaurant and in the Cove bar, Chris and Priscilla who made our cruise memorable. Our cabin girl Danijela looked after us so well.

Cabin - 5010 on the 5th deck was lovely,  quiet,  no movement, kept spotlessly clean and had adequate storage and all that you needed.  Was a lot smaller than the Visa cabin (same cat.)  on the Silverseas ships.

Entertainment in the Galaxy theatre,  enjoyable.  

the con's -

Activities -  What activities!   So little to do apart from computer, lectures...……

Entertainment - this ship has marvellous bars but if your sitting in a bar after 10.00pm there is more likely hood that there will be more staff in the room than passengers.  We sat in the Avalon bar one evening - Piano player and four of us and five staff...……...so no atmosphere at all.  Found the piano (2 piano players) and violin (she was amazing) all a bit boring over an 11 day cruise.  Same as the duo.  Really need more entertainment geared for passengers who would like up beat music and a bit of fun.

Saying that,  seems that the majority of the passengers are very old (and we are in our 70's).

We did not book our excursions through Crystal as found it much cheaper to book ourselves online. Alaska itself is more suited to fit and able passengers who would like to do outdoor activities. If your interest is the towns,  found them all much the same, so many jewellery shops,  same type of tourist shops, etc.  All a bit contrived.  Sitka was my favourite stop,  lovely walks and suited for older passengers.

After two cruises with Silversea's I was anticipating staff calling us by name occasionally but found only Chris in the Cove bar remembered our names after 11 days.

Enjoyable cruise

The Inaugural Northwest Passage Expedition Cruise on

Crystal did an outstanding job on preparing and organizing this voyage - the largest ship to go through the NW Passage. The expedition leaders were wonderful and made this "first" a very special experience to remember. They made a special effort to connect with the Innuit and we found the people friendly and engaging. I'm sure they learned a lot from this voyage but there's not a lot of room for improvement.

One comment I have to make is that Crystal is not superior to other cruise lines in its class as it claims; like Oceania or Silversea. 

But their entertainment is outstanding. They have become quite casual - no baseball caps but cowboy hats seem to be OK. Food and service what you'd expect. Suites are a bit small for the price. Too many incapacitated passengers.

The sad note is that we had to search to find sea ice and icebergs. Global climate change has  done its damage - probably irreversable.

A Memorable First

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