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917 Seward to Alaska Cruise Reviews

Wanted the itinerary so I chose this cruise and I have been cruising primarily on NCL. On the Jewel the staff makes you feel like family. The entertainment this cruise ( end of Sept) to Alaska was excellent. Stateroom was great and ... Read More
Wanted the itinerary so I chose this cruise and I have been cruising primarily on NCL. On the Jewel the staff makes you feel like family. The entertainment this cruise ( end of Sept) to Alaska was excellent. Stateroom was great and the Jewel was recently renovated. Recognized the Hotel Director Steven as I have cruised on the Jewel a few times previously. The food was good, some menu items better than others. Some of the food a bit bland, but good! The most remarkable thing that occurred was that my hotel steward found and turned into me an large diamond stud earring that had come out off my earlobe. I had not noticed that it had come off until he said he found it on the floor of my stateroom. Very commendable. So honest. I was very impressed by that. On my wish list, less shopping talks and more history, geography and cultural information! You cannot go wrong choosing NCL Read Less
Sail Date September 2019
This was our 6th Alaska cruise, 3rd on NCL. We flew to Anchorage on Saturday for the Monday cruise. You do need to plan $100+ to get yourself to the port. We did a taxi from Seward with another couple to save $. The train/bus options are ... Read More
This was our 6th Alaska cruise, 3rd on NCL. We flew to Anchorage on Saturday for the Monday cruise. You do need to plan $100+ to get yourself to the port. We did a taxi from Seward with another couple to save $. The train/bus options are either morning or early afternoon. We booked guaranteed less than a month before the cruise. Got a good price and all 5 options. Room assignment given within a week. The pros: We enjoyed this midsize ship better than last year’s Bliss. Less crowds and easier to navigate. The Jewel’s dry dock was well done. Balcony room was smaller than others, but well-planned storage makes it tolerable. Staff was efficient and courteous. Dining rooms and buffet were very good. Easy to get on and off the ship. We took advantage of the future cruise certificates, after reading the contract we could see no downside to committing to future NCL cruises. The cons: the weather was grey and damp, not NCL’s fault. We still enjoyed the views and ports, just didn’t get great pictures. Also due to weather, we missed Tracey Arm and stayed in Juneau until 9 pm. La Cucina was our least favorite dining room. Meat we ordered was dried out and flavorless, veal and chicken cacciatore. We will skip this option next cruise. Overall, we find the NCL ships to be more elegant and the clientele more to our taste. Although we are Carnival platinum, we think we’ve outgrown the fun ships. Read Less
Sail Date September 2019
The cruise was the second part of my Alaska adventure . Something I have always wanted to experience. The ports and excursions were amazing , the scenery breathtaking and we saw bears ! We had a mini suite with a balcony and that was a ... Read More
The cruise was the second part of my Alaska adventure . Something I have always wanted to experience. The ports and excursions were amazing , the scenery breathtaking and we saw bears ! We had a mini suite with a balcony and that was a real treat to be able sit out there and see whales ,seals and the beautiful mountain ranges. Our room steward Shakia (spelled wrong) was charming and very efficient meeting our every need with a smile. We ate at three specialty restaurants ,Cagneys ,La Cicina and Monodeva which were all excellent .However the complimentary restaurants for all meals were very good . My scale showed there were no complaints. The service throughout the ship was wonderful , except for one area . A very important one I might add , guest services , mid deck where you got any questions answered you might have. I had to go there three times and three different agents were rude , acted as if I was bothering them or asking stupid questions , never a smile . Several people in the group we traveled with had the same impression . I still have a $52.80 charge at Azura for chocolates that no one could tell me what it was for at the service desk . I would not go back and ask a second time . That area of the service was very disappointing. My only other issue was my children gave me an on board credit and I used it for a sea weed massage 100 minutes , the last 15 minutes were spent trying to sell me weight loss products and othe products I had no interest in . I specified I was there for a relaxation massage not a health check up but the young women did a great massage. Read Less
Sail Date September 2019
My wife and I cruised on the Jewel from Anchorage to Vancouver. We have now cruised 27 times, mostly on Carnival, Princess, and Norwegian (six times). I occasionally post cruise reviews here, but only when the experience is pretty good ... Read More
My wife and I cruised on the Jewel from Anchorage to Vancouver. We have now cruised 27 times, mostly on Carnival, Princess, and Norwegian (six times). I occasionally post cruise reviews here, but only when the experience is pretty good or pretty bad. Our recent Alaska cruise on the Jewel qualifies in both categories. So here goes, starting with the good.. Fairly good cruise fare pricing for this shoulder season Alaska trip. The best production shows we have EVER seen on a cruise ship. The Jewel shows were fast-paced, high-tech, well-choreographed shows with excellent sound and visual effects -- but virtually all the cruise lines and ships we have been on have the same in their shows. What set the Jewel shows apart were the singers and the show band. Usually on a cruise you expect maybe one very strong voice -- sometimes male, sometimes female -- with one or two so-so voices. On the Jewel they had FOUR superb singers. So the shows featured one great solo after another. And, needless to say, the songs that involved duets, trios, or even foursomes were simply wonderful. The show band featured a saxophone, trumpet, and trombone who were all of true professional quality. On some of the band tunes you could close your eyes and say “That is Kenny G!” Not that Kenny G is the be all and end all, lol, but you get my drift. Our interior cabin was small, but updated and well laid out. The bathroom was quite nice, with a fairly large shower with a sliding door so no water on the floor. The bed did not sag, a definite plus. As for the itinerary, the ship got so close to the massive Hubbard Glacier that we felt like we could reach out and touch it. This, of course, was just fortuity: Clear, calm weather, and a current that was pushing the ice flotsam away from the ship gave us this once-in-a-lifetime glacier experience. Now the bad: Norwegian nickels and dimes you for everything, including things as small as sqeezed juice at breakfast And these fees are generally higher than what other cruise lines charge for similar items. For example, $15 per person per day for the standard gratuity on the Jewel was higher than any other cruise line we have been on. Another example: Norwegian charges you a 3% fee to play slot machines using money from your sail and sign account. None of the other cruise lines we have been on charge this sort of fee. And then there is the auto gratuity of 20% Norwegian adds to purchases of beverages, specialty meals, and the like. Other cruise lines only charge 15% to 18% auto gratuities on these sorts of items. In the past, we have enjoyed some of the specialty restaurants on the Norwegian ships, but no longer. On previous Norwegian cruises we have bought package specialty dining deals (four or more nights). But this past summer Norwegian jacked the prices on these packages, to upwards of $30 per person per meal!! Not worth it, particularly when the quality in these resaurants is not discernibly better than you can get on land for similar meals (e.g., comparing La Cucina on the ship with Olive Garden at home I will take Olive Garden!). The a la carte prices at the Norwegian specialty restaurants are even more expensive on a per-meal basis than with the dining packages. With the price increases the Norwegian Specialty restaurants now charge, on average, significantly more than other cruise lines charge for their specialty restaurants. My guess is that this big increase in prices is an attempt to get customers to buy the “free at sea” cruise packages, and then to view the included specialty meals as some sort of a great “free” deal. But for us the economics of all this just don’t make sense. And that leads me generally to the food in the buffet and the main dining rooms. Not good. In the buffet it got to the point that I would take a tiny bit of 10 or 15 different items, hoping to find something I particularly liked, and then would dump my original plate and go back for the few items I liked. Simple things like rice (plain rice, chinese fried rice, or Indian rice) simply lacked flavor. Even the pizza and hamburgers were meh. The main dining room was also nothing to look forward to. I particularly remember the time I ordered cherry pie as a desert and got some sort of gelatinous red filling with no discernible fruit. On another occasions my wife ordered a dessert called “Pot De Creme.” yuck. It was closer to Pot de Cr*p. Oh, what a disappointment. Which left my wife and I wondering if we will take another Norwegian cruise. If we knew that we could get similar production shows on other ships in the Norwegian fleet, I would say OK, definitely yes, yes . . . but we think maybe the Jewel shows were an anomaly. On the other hand, we doubt the poor food offerings in the buffet and MDR were an anomaly, given how badly Norwegian must want everyone to eat in their specialty restaurants. So, after a bit of debate, my wife and I decided not to put money down on the “cruise next” deposit, as we figured we just won’t be enticed to use it on another Norwegian cruise. Read Less
Sail Date September 2019
This was a bucket list item in that I wanted to visit Alaska (the only state I hadn't been to) and to experience the coast of Alaska. We did the land portion of our trip first and the cruise on the way back so it would be restful and ... Read More
This was a bucket list item in that I wanted to visit Alaska (the only state I hadn't been to) and to experience the coast of Alaska. We did the land portion of our trip first and the cruise on the way back so it would be restful and that it was. The only disappointment was that the route is such that you only see minimal amount of the coastline and a lot of water. An up close view of Hubbard Glacier was probably the highlight of the cruise. The ship is well maintained and is kept clean. The staff is very friendly and helpful. If you are a foodie, this cruise is not for you. The food in the main dining rooms is good and the service very good. As for the buffets the food is average at best. Eggs are either under-cooked or over-cooked. Waffles, cinnamon and pecan rolls are hard. Omelettes are strange. Many of the drink machines did not function correctly which means you got flavored/colored water versus juice or drink. If you found a machine that worked you would continue to use it even if it meant going to the next dining room. For our vegan friends there was a choice of pasta, pasta or pasta. The entertainment was good. We went to several of the shows an were pleased. The excursions at our various ports were good. What I found interesting was the on ship channel dedicated to excursions was great and a whole lot more informational/easier to understand than the web site. It would be great to have the video linked to the web site. The very best excursion was the crab feast. Read Less
Sail Date September 2019
The good: drinks, bar service, cabin service, food service (but not universally food quality) embarkation, disembarkation. Five for free. The mediocre: food everywhere except Cagney's and La Cucina (and the one lunch we had in the ... Read More
The good: drinks, bar service, cabin service, food service (but not universally food quality) embarkation, disembarkation. Five for free. The mediocre: food everywhere except Cagney's and La Cucina (and the one lunch we had in the main dining room). Especially the oily yellow lab that passes for low-rent velveeta, which is as close to cheese as you get in an omelette or on a burger. Also, the Irish bar has nachos comprised of stale yellow chips, smothered in oil cheese and bacon bits? Why don't you step that game up to potato skins or chips and some real cheese? Also, $35 a glass for Veuve Cliquot? Puh-leez. You can keep it at that price. Balcony cabin seemed a little small, but that's because it's almost 1/2 bed. They could stand to widen them by about 2 feet for ease of passage. The bad: excursion markup is pretty extreme. The ship seemed even more maze-like than my previous cruises, with 6th and 7th deck dead ends at the main dining rooms. Read Less
Sail Date September 2019
Beautiful ship, well appointed. All bars had awesome staff, especially Magnums and O’Shanahons . Specialty restaurants that we picked had wonderful food. We didn’t buy and shore excursions, (too $$$$) but, did do the port shopping ... Read More
Beautiful ship, well appointed. All bars had awesome staff, especially Magnums and O’Shanahons . Specialty restaurants that we picked had wonderful food. We didn’t buy and shore excursions, (too $$$$) but, did do the port shopping experience. Disappointed in daytime entertainment options when we returned to ship. Appreciated the hand sanitizer stations throughout the ship. Best entertainment by far was Fire and Ice (Michael Jackson/ Tina Turner) done by Rosie. . The entire staff on the Jewel had the best attitudes, always with a smile and asking if we needed help. Dan the Man was fun and helpful with announcements. Loved the drink package and the Specialty Dining. We are already planning on returning soon. Maybe the 16 days thru the Panama Cancel, Florida to LA where we live. We took advantage of the CruiseNow package. I personally have cruised on Cardinal Cruise Line.......I will never go back. I’m in love with NCL! Thank you for a very enjoyable cruise Gail Ropp Traveling with Lance Lomax Read Less
Sail Date September 2019
I selected this for the land tour as we had never been to inland Alaska. Was what I had hoped for. Weather excellent for land, but some rain on cruise. Included Excursions , especially Denali bus and train to Anchorage were spectacular. ... Read More
I selected this for the land tour as we had never been to inland Alaska. Was what I had hoped for. Weather excellent for land, but some rain on cruise. Included Excursions , especially Denali bus and train to Anchorage were spectacular. The road in Denali is fast falling away, so may not be available for too long. Saw moose, bears, caribou, sheep. Accommodations were as expected, lodges fine, Anchorage hotel a little older and tired. Holland America’s logistics are excellent, including meeting our plane at 2:30 am. Luggage always where it was supposed to be. Check in was 5 minutes. Ship looks in excellent condition, and food excellent. A real upgrade since our last HAL cruise in 2014 when we found it stodgy. Entertainment good but could benefit from more choices like a piano bar or dance band in the pre dinner hour. Excursions, as always, over priced. Do at least one boat trip and one glacier. The Kenai Fjord was great with all the expected birds and animals. I left HAL after many of their cruises, feeling they were stuck in the past. After this successful trip, I will be back. Read Less
Sail Date September 2019
I have read recent reviews of cruises on the Mariner that cast doubt on the exceptionable quality of the cruise experience on this ship. In part, my motivation for writing this review is to balance what has been written by some others (and ... Read More
I have read recent reviews of cruises on the Mariner that cast doubt on the exceptionable quality of the cruise experience on this ship. In part, my motivation for writing this review is to balance what has been written by some others (and to reinforce the positive reviews of the Mariner Alaska cruises that also appear in CruiseCritic). I travelled with my two adult daughters for a 7 day Alaska cruise on the Regent Seven Seas Mariner. We spent several days on our own in Anchorage prior to the cruise, travelling on day trips with a rented car. The night before the cruise we stayed at the Anchorage Hilton (which we enjoyed somewhat less than our stay at the Sheraton Anchorage Hotel & Spa) in a free, pre-cruise package, followed by a bus transfer to the port in Seward on the day of the cruise. The embarkation was extremely quick and simple, taking no more than about 5 minutes. The cruise experience of all three of us on the Regent Seven Seas Mariner was extraordinary. The staff was uniformly outstanding (more details about this later) and very friendly, from the captain to the dining staff and the room cleaners. The food was, in general, excellent, and great efforts were made to adapt the menu to the special needs of one of my daughters, who is lactose intolerant and does not eat meat (more about this in the next paragraph). We enjoyed almost all of the shore excursions, although some were much better than others. We chose not to go to most of the entertainment shows (usually because we ate dinner relatively late, so I have no comments to offer on them). When I reserved the cruise, I informed our Regent Cruise Consultant (through whom I purchased the cruise), that one of my daughters is lactose intolerant and does not eat meat. Shortly after our arrival on board the Mariner, we met with the Douglas, the officer in charge of dining on the ship. He told us that every evening we would receive menus for the next day at all of the Mariner's restaurants and that we would be able to make modifications to suit my daughter's food needs. The first two days we made requests to make modifications in various dishes that were on the menu -- and to add a non-dairy prepared dessert. We also asked our butler to arrange with the restaurants that my daughter receive a special order of non-dairy pancakes at breakfast. Everything was prepared as we requested. Then we decided to be more pro-active with everything on the menu. What followed was extraordinary. We would request salads, main courses and desserts that did not appear on the menu, but whose ingredients either appeared somewhere on one of the restaurant's menus or which we knew were available. Essentially, we prepared unique dishes that my daughter thought she would enjoy, and the kitchen staff prepared those dishes especially for her. In addition, at every meal they would prepare a special cake or pie for her dessert and, on the last night of the cruise she received a fresh cherry pie that was the tastiest dessert that I sampled on the entire cruise. I can't emphasize enough the contribution to our enjoyment of the cruise that was made by such outstanding and individual treatment (which also was tasty); it transformed one of my daughter's and my concerns about the cruise into an enjoyable and sometimes even exciting (culinary) experience. I also would like to single out the warm and friendly atmosphere in interactions with the ship's crew. We had several opportunities to speak briefly with the captain, who was always willing to spend a minute or two to talk with us. Our butler, Arnel, was extraordinarily helpful and went out of his way to resolve any issue or answer any question that we might have. The cleaning staff, including our steward Thirupathi, always greeted us with a smile and a warm welcome. The dining room staff was almost universally warm, attentive and helpful -- and, in addition to Douglas, I would like to single out the French Dining Room Officer Maria; both of my daughters and I enjoyed talking with her and we also were impressed by her ability to direct the staff under her supervision as well as to take responsibility on herself. The ship experience was in general very positive. The ship was clean and aesthetically pleasing. There were some problems with the 2 elevators on the other side of the ship from our room and this may have affected many passengers, but the 3 elevators on the forward side of the ship had no problems. A particular on-board experience that the three of us greatly enjoyed was the cruise along the Hubbard Glacier and the ability to bring the ship so close to the glacier, allowing us to clearly see and hear the sounds of the glacier's calving. Additional highlights for us were the shore excursions. In general, we enjoyed the excursions, although there were truly local experts who added tremendously to their guiding based on many years of experience, whereas other of the "local" guides were less familiar with the sights that they described, as they were summer staff that seemed to have undergone a quick orientation, but were lacking deeper knowledge of the surroundings. The two excursions that one or all of us enjoyed the most were the Tongass Rainforest Nature Hike (from Sitka), which had an excellent guide, and the Mendenhall Glacier and Whale Quest (from Juneau). To sum up, on the basis of my cruise experience on this Alaska, Regent Seven Seas Cruise, I would definitely choose to sail again with Regent. Read Less
Sail Date September 2019
Ship: The NCL Jewel did not disappoint. From start to finish this boat looked great. Never once did I see any aging on this ship at all. It was recently refurbished within the last year and is obviously maintained very well. Cabin: Our ... Read More
Ship: The NCL Jewel did not disappoint. From start to finish this boat looked great. Never once did I see any aging on this ship at all. It was recently refurbished within the last year and is obviously maintained very well. Cabin: Our cabin number was 8088. Overall it was a good cabin but did get a little noisy at night. This was not because of any bars/ restaurants on the ship. It seemed to be some maintenance being done on the life boats or plumbing late at night. We were never really able to pinpoint exactly what it was. This lasted for the first half of the cruise and the room was perfectly quiet the rest of the cruise. Dining: Our experience on all the the Norwegian cruises we have been the same. The food was excellent. From the buffet to the specialty dining there was not one item of food that wasn't good. We ate at the main dining room, buffet, Cagney, Moderno and the on board hibachi grill. I highly recommend them all. Especially the premium dining options. Entertainment: The entertainment on board was also fantastic. This was our fourth Norwegian cruise and this was one of the reasons we switched from Carnival cruise lines (nine cruises). Carnival entertainment started to get very bad. Norwegian dominates in this category. This cruise included multiple shows including a cirque style show, aerobatics, comedian, and many more. Every single one was great. Service: From the moment we got on board service was above and beyond. As with all the other Norwegian cruises we have been on the service by everyone on the ship was excellent. Ports: First, I highly recommend this itinerary. Alaska is a beautiful place and these ports are all fantastic. This is our second time in three years and I want to go again. Seward: We took the train from Anchorage to Seward the day before the cruise. This train was great and I recommend this method of travel to the port instead of a bus. Once we arrived in Seward we took the 6 hour Kenai fjords cruise offered by Major Marine Tours. The weather was not very good this day but it was still an enjoyable experience. Hubbard Glacier: We arrived in the early afternoon. Get outside on the decks to get the best views. The Captain maneuvers the ship around multiple times so everyone can get a look. This is the most magnificent glacier I have ever seen and one of the largest in the world! Icy Straight Point: This is a small port with some shopping within walking distance. If you need assistance there is also a shuttle that runs every 15 minutes around the area. We did the two and half hour whale watching cruise and it exceeded all expectations. We saw Orcas, Humpback whales, Sea Lions and much more. Juneau: While in port we did the whale watching and Mendenhall Glacier. I also recommend both. We saw sea lions and humpback whales. It was a slow whale watching day but still saw multiple whales. Mendenhall Glacier has a very nice visitor center and multiple overlooks to get good pictures of the glacier. Skagway: Very nice town within walking distance. We previously did the White Pass railway. I recommend this if you have never do it before. This time we took a bus up into Yukon and got to further than the train goes. This was a nice shore excursion and it was good to see some new and beautiful scenery. Ketchikan: We did the Misty fjords by boat. This excursion is a long one but does not disappoint. Once in the fjords it is scenery that I would compare to the Fjords in Norway. If you have never been it is a must. Unfortunately it is a multiple hour boat ride both ways. If you do not like small boats this may not be for you. If your debating on whether or not to do this cruise, book it. This is an excellent vacation and Norwegian cruise lines is the way to go. Read Less
Sail Date September 2019
Cheaper then Disneys, but we should have paid the extra money. Customer service was lacking, acted like you bothered them to ask question. Didn't get final bill until morning of disembarking, ran put of time to address issues, ... Read More
Cheaper then Disneys, but we should have paid the extra money. Customer service was lacking, acted like you bothered them to ask question. Didn't get final bill until morning of disembarking, ran put of time to address issues, was supposed to get the bill 430 day b4. Entertainment was like High School musical...had one night in Bliss lounge with old school music n place was packed, band took a break n came back n played differentudic n EVERYONE left, not hard to figure out your audience. They painted our balcony so we had very strong paint funes n couldn't set outside, stupid to do that. Couldn't get waited in in lounges, wait staff walked right by you n wouldn't even make eye contact...what the heck? IT guy was beyond rude, never received our free bottle of wine for being a repeat Norwegian cruiser... way below standard from first cruise in Hawaii Read Less
Sail Date September 2019
We chose a balcony stateroom and so glad that we did. We could watch the scenery and Hubbard glacier right from our room. We also watched for wildlife and took pictures from our balcony. The service, food, cleanliness and accommodations ... Read More
We chose a balcony stateroom and so glad that we did. We could watch the scenery and Hubbard glacier right from our room. We also watched for wildlife and took pictures from our balcony. The service, food, cleanliness and accommodations were all fantastic. We were able to stretch our legs with walking about the ship whenever we would like. There was food available at 6am for early risers and snacks in the afternoon when sitting on the Aft Deck watching the scenery. The two shows we went to were 1st class. Broadway quality shows with outstanding music and dance. We also felt that the communication was excellent, letting us know what is going on, when to be on and off the ship and even reminding us of a time change. The restaurant selections were broad and we were able to eat different varieties of food each day. Very fine dining and service at the restaurants. Read Less
Sail Date September 2019
Our previous cruise was on NCL and in booking a trip to Alaska, we choose it again and were not disappointed. The NCL Jewel was updated last fall and feels like a new ship. Our mini-suite was perfect with a little extra room and full bath. ... Read More
Our previous cruise was on NCL and in booking a trip to Alaska, we choose it again and were not disappointed. The NCL Jewel was updated last fall and feels like a new ship. Our mini-suite was perfect with a little extra room and full bath. We were traveling with our adult children, so it was nice to have the extra space when they visited us or used our balcony for glacier viewing. The staff are exceptionally friendly and are committed to providing a high level of service. While we don't have another cruise line to which we can compare our experiences, we are usually very active on vacations and were hesitant to even consider a cruise. We enjoy the "freestyle" options on Norwegian. Dining hours are flexible, you can find plenty of healthy options and the upgraded dining options are excellent and worth the cost. The thermal spa is an add-on, but is something you might consider--a peaceful getaway and great place to read while enjoying the gorgeous scenery from the front of the ship. And there are plenty of night life options for all ages. The promenade on Deck 7 is great for walking while enjoying 360 views. We saw a number of whales while walking the morning we entered the inside passage. We chose the one way trip from Seward to Vancouver. We arrived early in Anchorage and spend four days in Denali with a rental car. We then took a bus from the Anchorage airport to Seward to board the ship. The Bike, Hike and Float excursion in Skayway was our favorite and a great value. In Juneau, we were disappointed in the kayaking near Mendenhall Glacier (only an hour on the water and seemed to go in circles), but also had time for a hike to the top of Mount Roberts (and then took the tram down). In Icy Strait we walked to the nearby town of Hookah. Overall, a great trip and would choose NCL again. Read Less
Sail Date September 2019
We chose this cruise because it fit our time line. We were going from Alaska to Oregon. We spent 10 days exploring Alaska before we boarded the ship in Seward. We are in our 70s and felt like we were on a seven day date. We loved the ... Read More
We chose this cruise because it fit our time line. We were going from Alaska to Oregon. We spent 10 days exploring Alaska before we boarded the ship in Seward. We are in our 70s and felt like we were on a seven day date. We loved the shows and music. We danced every night. The ports and excursions were amazing. We wish everyone we met on the cruise had spent more time in Seward, the Alaska Sealife Center shouldn't be missed. Our cabin was beautiful and spotless. Everything from arrival to departure went smoothly. We were especially impressed with how smoothly getting on and off the ship in ports went. The ship had something for everyone. We did not participate in any of the daytime activities on the ship. We just explored and watched the beautiful scenery when we were at sea. We just ignored the sales pitches..art, jewelry, etc. We hope to do this again and highly recommend it to anyone. Read Less
Sail Date September 2019
We were first-timers on an Alaskan cruise that also included a land portion. We found the Norwegian Jewel very comfortable. While the on-board activities tended towards game shows and silly contests and while we did not particularly use ... Read More
We were first-timers on an Alaskan cruise that also included a land portion. We found the Norwegian Jewel very comfortable. While the on-board activities tended towards game shows and silly contests and while we did not particularly use the spa or the casino or even the fitness, there was still a lot to enjoy. We ate at the upscale La Cucina (Italian), Cagney's (the steak house), and Le Bistro (French) and stayed away from the buffet. The other sit-down (complementary) restaurants were perfectly acceptable although not great like the 3 I mentioned. We did 1-2 excursions in each port and enjoyed each thoroughly. We also enjoyed the music atmosphere at night, including the shows and the performers in the bars and other public areas. We stayed in a stateroom with a window; the space was very small but had good storage. The NCL staff makes you feel valued and included. We would go again and would recommend that others do our same cruise. Read Less
Sail Date September 2019
We cruised with NCL on the Jewel, 9/2-9/9. We took the train to Seward. We took the early train, so we could have time to walk around Seward. Their is not much to see in Seward and it was raining so we went back to the ship. First stop was ... Read More
We cruised with NCL on the Jewel, 9/2-9/9. We took the train to Seward. We took the early train, so we could have time to walk around Seward. Their is not much to see in Seward and it was raining so we went back to the ship. First stop was Hubbard Glacier, it was breathtaking. We got to see and hear ice calving. It was truly hard to take in everything we saw at this glacier. Second stop was Hoonah, and we did a whale watching tour IS WAS AWESOME. We booked the excursion with Hoonah Tours. Hoonah is a very small town to walk around but the favor of the town is very unique. Next port was Juneau, we took a cab ($35) to the Mendenhall glacier and hiked to Nugget Falls. Just beautiful. We had plenty of time to walk around Juneau. Very cute town. We were supposed to leave Juneau at 1pm but we were not able to visit the Sawyer Glacier due to too much ice in the water. We had heard their was an earthquake at the Glacier the Friday before we got there, so we stayed in Juneau till 9pm. Next port was Skagway, we rented a Jeep and drove to Emerald Lake, Carcross, a suspension bridge and stopped to see a desert, yes a desert! Next port was Ketchikan, we rented a Zodiac boat and were lucky enough to find a whale bubble feeding and it breached the water. We had great weather during our cruise. We spent time in the hot tubes and even went in the pool, which was heated. The staff was awesome on the Jewel. We meet so many nice people on the ship. Our two favorite bartenders were at O'Sheehans, Ky and Rummel. My only criticism was the entertainment on board. The cruise director and is staff are BELOW PAR. The only show worth going to is Vlad and Anna (gymnast) they were awesome. I loved my cruise to Alaska. I would go again in a heart beat. Read Less
Sail Date September 2019
Alaska cruise was great. The ship was extremely clean, the staff goes out of their way to be friendly, The entertainment was good in quality of shows and variety. The cruise from start to finish was well organized. NCL made it easy to get ... Read More
Alaska cruise was great. The ship was extremely clean, the staff goes out of their way to be friendly, The entertainment was good in quality of shows and variety. The cruise from start to finish was well organized. NCL made it easy to get on and off the ship. The two big disappointments on the ship were 1. The food served on board the Jewel was a huge disappointment. NCL does a lot of things right but because the preparation and food was so bad we will never cruise with NCL again. If anyone from NCL is reading this don't take our word for it pull up a chair and dine in one of your restaurants. . I recommend starting in O'shea's. The 2nd disappointment was the smoke filled casino. I understand there are plenty of people that like to smoke while they gamble and I understand that. There are also some of us that don't enjoy cigarette smoke. How hard would it be to reserve a small section for non smokers. Other cruise lines do a much better job in accommodating smokers and non smokers in the casino area of the ship. Our overall experience was great. We would not select NCL again on any of our future cruises for the reasons identified above. Kind regards, Kevin. Read Less
Sail Date September 2019
This was our first cruise--and we chose it based largely on reviews here and on other sites which gave it high marks for food. We beg to differ. Among the low-lights: burned omelets, over-cooked fish, under-cooked pasta, laughably bad ... Read More
This was our first cruise--and we chose it based largely on reviews here and on other sites which gave it high marks for food. We beg to differ. Among the low-lights: burned omelets, over-cooked fish, under-cooked pasta, laughably bad fried chicken and pathetic attempts at caesar salad. In fairness--the desserts on board were fabulous--but the only truly good meal we enjoyed came during an on-shore visit to a non-affiliated restaurant. The food was not the only disappointment. Drinks were exorbitantly priced and the constant badgering to buy jewelry of unknown origin and quality was extremely annoying. Add to that--easily 1/3 of the guests were ill by the end of the cruise--easy to recognize by the hacking and wheezing. Rumors were rife that the on-board medical clinic was charging highly excessive fees for such basic treatments such as Tamiflu--which may well explain the spread of the illness. We felt--and this was echoed by many of our fellow travelers--that Holland America was trying to relieve us of more money at every possible opportunity. If this is typical of cruising--we have done our first and last. Read Less
Sail Date September 2019
This was my fourth Seabourn Cruise. They keep getting better. I traveled solo and knew no one when I embarked but when I disembarked two weeks later the crew and many fellow travelers were friends. Every night I was asked to join a table ... Read More
This was my fourth Seabourn Cruise. They keep getting better. I traveled solo and knew no one when I embarked but when I disembarked two weeks later the crew and many fellow travelers were friends. Every night I was asked to join a table hosted by a senior crew member, entertainer or ventures staff specialist. The Cruise Director kept the interesting social events running. The Guest Relations Manager quickly resolved any problems.But the star events were the off ship excursions run by Seabourn’s Ventures staff. Riding in zodiacs, kayaking, hiking in wilderness were coupled with whale and bear sitings. The Ventures team willingly share their knowledge of local history, culture, environment and science. It is one thing to enjoy the beauty of Alaska as you sail past, but the deep experience of participating and learning provided by Seabourn was exceptional. Food was delicious from the relaxed Colonnade to the more formal restaurant and be sure to try the special Thomas Keller Grill ( I went 3 times during my trip ). Service was top. The cabins are large and comfortable. The ship is beautiful and well laid out. Read Less
Sail Date August 2019
My husband and I were looking for a smaller ship ( Sojourn holds 450 passengers) and a trip to Alaska. The ship is almost 10 years old and could use a little attention/updating in the way of carpeting, painting. Just a bit... That being ... Read More
My husband and I were looking for a smaller ship ( Sojourn holds 450 passengers) and a trip to Alaska. The ship is almost 10 years old and could use a little attention/updating in the way of carpeting, painting. Just a bit... That being said, the trip was quite enjoyable. We began in Seward, AK with effortless embarkation. Into the Gulf of Alaska ( seas a bit rough) and on to Harriman Fjord and Icy Strait Point. Juneau was the first major port, then Tracy Arm, Haines, Sitka, Wrangell, Rudyerd Bay, Ketchikan, Prince Rupert, BC, interior straits substituted for Klemtu, Alert Bay, BC and finally Vancouver to disembark. Disembarkation went smoothly. We arranged through Seabourn to stay two extra nights in Vancouver. Everything went off without a hitch. The Fairmont Pacific Rim is lovely. Pros: 1) service was OUTSTANDING on the ship. Our attendant, Kudzai, couldn’t have been more enthusiastic and helpful. Servers were on the ball. 2) excursions were plentiful. There were naturalists on board to give talks prior to port calls. Numerous Zodiac boats and kayaks were available for excursion use. There were many excursions to choose from, most included wildlife sightings though not guaranteed. We were lucky and saw whales, sea otters, black bears and sea lions each time we ventured out. Food: three restaurant areas to choose from with 24 hr room service. The “ Square” ( library with coffee, sandwiches and sweets) was another alternative if you didn’t want a lot to eat. Thomas Keller Restaurant is small and must be reserved. We went one night and it was fine. Gluten free and vegetarian options were available every night. Entertainment: husband and I didn’t take in much of this. Shows at night we’re at 9:45 and most days we were simply too tired to go. We did watch a magician who was actually very good and a comedian who also was pretty funny. The last night the Sojourn singers sang songs from musicals and classical pieces. It was a very good performance. There were also periods of time on the ship blocked out for bridge games, trivia, name that tune, LGBTQ get togethers, friends of Bill W., casino and various demonstrations ( cooking, jewelry making, etc. Cons: weather cannot be helped, but some excursions were cancelled due to it. Seabourn tried hard to suggest other similar options. Money was refunded upon cancellation. Spa is rather small. It also costs extra to use the sauna even if you have booked a treatment the same day. The spa attendants seemed not busy at all. I had a reflexology treatment which was awesome and my husband had a massage. He declared his massage very good. Often a massage chair was brought into a corridor, which also had me thinking spa business was slow. * this cruise seemed to be one for an older crowd. No kids. My husband and I are 58 and we felt like we were one of the youngest, if not the youngest couples on board. Still.... you couldn’t beat the glorious scenery: glaciers, waterfalls, wildlife all seen at close range gliding through the inside passage. Service was incomparable. Read Less
Sail Date August 2019
Chose cruise to see Alaska in luxury with excellent food. We had booked the train from Anchorage to Seward but it was only running to a few miles short of Seward so Silversea decided to transfer everyone by bus whereas we were told ... Read More
Chose cruise to see Alaska in luxury with excellent food. We had booked the train from Anchorage to Seward but it was only running to a few miles short of Seward so Silversea decided to transfer everyone by bus whereas we were told other cruise ships were collecting people by bus from the train. We were reimbursed by Silversea but it just seemed easier for Silversea to move everyone the same way! Embarkation worked well and was very quick but cabins were not available when boarded ship for at least another hour Ship was luxurious but food was disappointing especially in premium La Dame restaurant where our main course was served cold and service was below par. Our 2nd visit to La Terrezza was poor - they had run out of bread, we struggled to be served with water and wine and then main course special which was tuna which was asked to be served rare was totally over cooked (even if asked for well done) and inedible!! By this time we didn’t want the replacement which was offered Silver Note was good and singer was impressive. Shows were adequate but nothing special Management of the Spa was not good and staff were clearly incentivised on a sales commission basis for additional products. Making appointments was a time consuming and a difficult activity, and even with a confirmed appointment in writing that morning when I went for my appointment it was not in the system!!!!!! Also my wife went for a hot stones massage (also confirmed in writing) and the masseur delivered a cheaper massage and when questioned said hot stones was not booked. On completion of massage my wife went to sign bill and was not given the discount for 3 premium treatments because her last treatment wasn’t premium even though it was their error. On complaining to management it was eventually resolved but left a sour taste !! Excursions were good although quite expensive. We enjoyed Mendenhall Hike but not as strenuous as led to believe. Bear watching was good and saw bears catching salmon although guide was iffy. Sea kayak was enjoyable. Based on price of cruise we felt that Silversea should have been better but would go back to Azamara as felt everyone enjoyed themselves more and food in the speciality restaurants much better than Silver Muse. On Azamara Quest the Cruise Director was very proactive and had a great rapport with both the captain and the guests whereas on Silver Muse it all seemed rather muted and staid Read Less
Sail Date August 2019
A group of 18 friends gathered for an Alaska interior trip followed by the 7 day southbound cruise. The interior part of the trip was an incredible opportunity to see animals up close in a carefully managed national park. As this is a ... Read More
A group of 18 friends gathered for an Alaska interior trip followed by the 7 day southbound cruise. The interior part of the trip was an incredible opportunity to see animals up close in a carefully managed national park. As this is a cruise review, i will focus on the ship portion but highly recommend the pre-cruise adventure. Room: We were in veranda room 908, adjoining with 906. The room was incredible - appointed with luxury linens, toiletries, decor etc. as you might expect The size of the room was great considering 3 ladies were sharing the room. The bedding was firm (i prefer plush) and slightly more narrow than a normal twin. The sofa turned into a twin bed and was made each night by the butler. The walk in closet provided plenty of room for our overpacking and offered 6 drawers and a safe. The long counter in the living area had 3 more drawers so everyone had a place to store things, along with a nightstand with drawer and cubby. The bathroom featured a handheld shower as well as rainfall showerhead. We always had hot water and water pressure. The marble bathroom also included a full sized tub, which we did not use. There were shelves in the bathroom above and below the sink. Our butler kept our Bulgari products well supplied. As shower gel was provided, they also had the "scrubby puffs" for best lather. We were able to put 2 large pieces of luggage under each "twin bed" although luggage racks were also kept under the beds. Our room was quiet and we got our exercise since the activities were usually on the opposite end of the ship. When docking, we did feel and hear the engines but it was not something that bothered us. The butler kept us stocked with champagne and kept the refrigerator full. He kept us supplied with water and even distilled water. The clock in the room was marked as having wireless charging but i did not find that to work with the iphone. I brought a small extension cord with multiple outlets for charging our appliances, apple watches, etc. and would recommend the same if you like to charge everything at once Dining: While we did have grilled lobster and caviar, 3 times, in Atlantide, we really did not enjoy the food nor its timing. Dinner hours began at 7 pm. Breakfast was unavailable after 10 am and Lunch stopped at 2 pm or sooner. Since i have cruised major lines over the years, i noted the missing "all day buffet" from other ships. We had to plan around the hours that the food would be available. This was not a deal breaker but is worth noting if you are not a planner. Food taste was nothing noteworthy as i would have expected but i am a foodie. We enjoyed La Terrazza twice for dinner (and many times for buffet breakfast and buffet lunch which was great) , Indochine was one interesting but not to the taste of our large group. Our waiter suggested serving multiple items family style (and we ordered extra short ribs which were incredible) and this was a great way to try the unusual menu. the Arts Cafe served great capuccino and lattes with little snacks all day. Spanicapolo (sp) had delicious pizza and the Grill served hot lava rocks for you to cook your own steak. We tried that one night in the rain and were surprised by how nice it was but the side items were lacking and got cold while you cooked your steak. Service: The ship has mastered service. The ratio of staff to guest was amazing. My wine glass was never empty, cocktails were always offered and service was prompt. We really enjoyed being taken care up so well. Everyone seems to enjoy the job. Spa: i had two services reserved before boarding and learned about a 3 service package on board. I added acupuncture to my massage and facial and got 3 services for $495. The individual facial and massage were $229 each and included the gratuity although i left extra. They tried to sell me something in every service but i was able to resist. This is my least favorite part of the spa experience. There are no showers that i saw but lockers are provided in a small changing room. We had amazing weather until Sitka and actually did not do our excursion and it was too late to cancel. Lots of end of summer bargains in the shops in ports, especially Ketchikan. The group really enjoyed the excursions with lots of adventures in helicopters, with dog mushers and glacier hikes. There was always plenty to do in port. Onboard, we enjoyed the last show - a Queen tribute and played (free) bingo and trivia in Dolce Vita every day at 4pm. We had great service while playing. Overall: this was my 1st luxury cruise of 15 cruises. I would probably not do it again but will look at upgrading to a suite on the major lines for a similar price. The ship was small and never seemed crowded despite the large group we had. I loved the size of this ship and it is one reason to return to Silversea. I was spoiled by the service but the food just did not wow me. I am happy to answer any questions. Read Less
Sail Date August 2019
My lifelong motto has been that I hate the idea of cruising. The hoards of people, the mass quantity of low quality food, the tiny rooms, and silly excursions. I’ve been on two short cruises to appease family before, and just didn’t ... Read More
My lifelong motto has been that I hate the idea of cruising. The hoards of people, the mass quantity of low quality food, the tiny rooms, and silly excursions. I’ve been on two short cruises to appease family before, and just didn’t like it. Well, when my other half suggested taking a luxury cruise through Alaska, I was not a fan of the idea. But, after watching a few videos, reading a few reviews and realizing he wasn’t kidding, we booked the Silversea’s Silver Muse 7 day Alaska cruise that started right before Labor Day weekend. The thought of the Butler Service, the suite with a bathtub and a balcony of our own, I had high hopes, but was very worried that my distaste for cruising would taint my experience. Spoiler Alert - I loved Silversea and would cruise with them again. This doesn’t feel like cruising - its luxury living. We booked the train transfer from Anchorage to Seward, and when I learned about the timeline of this, I was not pleased. First, the train didn’t leave until noon or later, so you wouldn’t get on the boat until after 5pm. Luckily for me, there was flooding on the railway tracks so they shut down the train, and we were instead going by motor coach, which meant we’d get to the ship by 2pm. I was so glad, so in hindsight, I’d recommend the bus transfer (or getting to Seward on your own), just so you can have a light lunch after embarkation on board and spend time wandering around the boat, checking things out. The boat is exactly as everyone else has described - contemporary, modern and new. The suite exceeded our expectations - I mean, who has a full size bath on a boat? The bed was extremely comfortable. I read that people didn’t like the way the TV worked. We loved it, because we could look at the restaurant menus, read about the next destination, watch videos of different cruises, and occasionally watch a movie or documentary. Why would anyone actually watch TV on vacation?? The butler service was outstanding. We became accustomed to breakfast in our room daily, along with a bottle of champagne waiting for us each afternoon. We were well taken care of, but it wasn’t intrusive at all. We only used the gym twice during our cruise, I walked on a treadmill on the day at sea and did one of the exercise yoga classes. The gym was clean and the treadmill was new and worked great. I liked that you were watching out the back window of the boat, but the class was just okay. Don’t expect to come onboard and get fit. The yoga class I took was very basic and ended up being cut short due to the raffle that day. Also the room for group classes is tiny, maybe 8 people can attend each session. Thank goodness for us, the cruise was mostly adults, and the ages varied. We are in our late 40’s and did not feel out of place. There were people of all ages, but there were definitely a lot of people well past 60, and everyone seemed to be retired. There were only about 3 babies/toddlers on the cruise, they were part of big family groups, so I don’t think it was a “choice” to be on this cruise with a child, since Silversea is definitely not designed for families or young ones. We seek out trips where kids are not allowed, so this was a plus in my book. The enrichment sessions for the Alaska cruise were good. There were several sessions, one on Glaciers, one on Totem Poles, another on Bears, one on Alaskan Bush Pilots and I’m sure there were others, all by the same person. One thing we loved was that if you missed the session, they recorded it and put it on the TV! We only attended one of the evening “shows” and it was fine. (but this is the part of cruising I hate, cheesy shows that are just embarrassing to watch). However, I will admit, the way Silversea did the show was classier than most, really just simplistic singing of songs from multiple eras. Also, the ladies that were singing in Silver Note were also very good. We sat at the bar twice and listened to them. Others have mentioned that this boat did not feel crowded. They are absolutely correct. The way they manage the restaurants, the activities, and the fact that the boat is quite large, you never feel crowded. We ran into people here and there, but overall, it was so different from other cruises where you feel like herded cattle. The only time you really noticed large groups was during the safety briefing and the last day while you wait to exit the ship. Now, onto the food onboard. My favorite dinners were at Kaiseki and Indochine - do not skip these!! Indochine had the most flavorful, unique food on the boat. I did enjoy La Terrazza, they had great house-made pasta. La Dame was very nice, but the food isn’t all that much different or better than Atlantide, which was great for formal night and the food was very nice. We ate at the pizza restaurant twice for lunch, and loved it. The Grill was a complete miss for me. I didn’t like the cook on a rock thing, and being pescatarian, my choices were limited. I opted for the shrimp, and it was gross. I couldn’t even eat them. The texture was awful. However, someone immediately noticed I was not eating them and offered me everything and anything to make up for it. We never dined at Silvernote, since we didn’t make a reservation early on, so we never got to dine there. Many people said it was great. The excursions we took were overall outstanding, well organized and timed well. While we could have booked some of these things on our own, we liked the idea of being with the companies that the cruise ship hired, so we knew they’d get us back to the ship ontime. Here are reviews of the ones we did: In Juneau, we did the Mendenhall Glacier Dog Sledding Trip. This was the highlight of the trip for me. From the thrilling helicopter transfer to the high country dogsled camp where you could see and hear over 300 dogs barking and getting excited to run, to the actual dog sled ride we took, and then we got to pet all the dogs and even held some 8 week old puppies. HIGHLY RECOMMEND this excursion. In the afternoon in Juneau, we did the Whitewater Rafting trip, which was super fun. The “rapids” were very mild and easy to navigate, but it was a nice way to spend the afternoon. They give you rain boots and waders, so as long as you have a rain coat, you’ll stay dry. We did get a few fun splashes along the way, but there was never a fear of falling out. In Skagway, we did the Chilkoot Lake Wildlife Quest. This was just okay. We took the public ferry to Haines, got in a small coach with 5 other couples and drove around looking for wildlife. We saw several bald eagles, but no bears. The lunch they served was nice, but overall, I would not choose this excursion again. Being active people in our 40’s, we would have liked a more adventurous back country experience. This would be a great experience for someone with mobility issues, but wants to see wildlife. In Sitka, we opted to take the Indian Falls Waterfall Hike. This was a no joke, 10 mile hike. We walked 5 miles in, and 5 miles back and it took the full 6 hours to complete. It was gorgeous getting well into the rainforest and our guide was a fantastic 21 year old local who knew so much about the area, the flora and fauna, and just a very pleasant person to spend the day with. If you opt for this strenuous excursion, make sure you have a good raincoat, good sturdy shoes and water resistant pants. The last 30 minutes of the trail we got dumped on, and I learned that my older raincoat was no longer as effective against the elements...... In Ketchikan, we took the Alaska Bear Adventure, which meant we took a float plane to a remote part of the island, got on a bus drove a bit, and then walked down to the viewing platform over the river to see bears. This was an AMAZING experience. We saw several bears fishing for salmon in the quick hour we were on the viewing platform. HIGHLY RECOMMEND this excursion. Bring binoculars and a camera! Tips: 1. Book dinners for later than you think. We often opted for 6pm or 7pm reservations, and in hindsight, 8pm would have been much better. Time flies between returning from an excursion and going to dinner, so having an extra hour to take a bath, relax or use the steam room, and get dressed for dinner would have been nice. I feel like this was our ‘rookie’ mistake being less experienced cruisers. 2. Do all your research on excursions before the booking window opens up. Then, go online the day they open up and reserve the ones you want immediately. The smaller group and more exclusive excursions were full within 24 hours. We did this and got to do every excursion we wanted! 3. Make dinner reservations right away as well, La Dame and Kaiseki were both full immediately after the booking window opened. 4. Do dress up for Formal Night! We ate at Atlantide for the formal night and that appears to be where many people go for the formal night. How dressy should you go? Totally up to you, but I saw long gowns, short cocktail dresses, sparkly pant suits on women and the men were in dark suits or tuxedo’s. 5. Things to bring: bring bath bombs (or bubble bath) for your bathtub; Pack a outlet converter for the UK, (while they have both US and UK outlets in your suite, having the converter made my life easier) and make sure you have comfy lounge clothes for time in your suite. If I decided to cruise again, I would definitely go with Silversea. This is a classy, upscale experience that offered great excursions, which is the only reason I would cruise, to see something, do something, or experience new places. Read Less
Sail Date August 2019
My travel agent booked this cruise for myself and my husband. I did not read any reviews on about this cruise or ship until after we had already booked the tour. As we trust our agent very much. However, after reading the reviews, I was ... Read More
My travel agent booked this cruise for myself and my husband. I did not read any reviews on about this cruise or ship until after we had already booked the tour. As we trust our agent very much. However, after reading the reviews, I was quite upset and almost ready to cancel the getaway all together. I am very happy that we didn't cancel and went on this cruise. Although we read in many reviews that the food was mundane or just ok, we felt that it was great. We saw many people state how the ship was old, musty and rusted; however we did not see this. As to us it was very beautiful. We stayed in the Horizon Suites and couldn't have been more comfortable. The service on the ship was complete accommodating, organized and did everything they could for us to make sure we were happy. We were able to book all the excursions that we wanted with no issues, while some we were put on a waiting list, they still made sure we somehow were able to join the rest of the passengers in these adventures. Not everything was "perfect" as nothing always is. There were a few hiccups along the way but nothing to be upset about. Read Less
Sail Date August 2019
We have sailed on Regent's 'sister' line, Oceania Cruises, several times and have had excellent experiences, so when we were searching for a higher end cruise line to Alaska and found Regent and learned it was all-inclusive, ... Read More
We have sailed on Regent's 'sister' line, Oceania Cruises, several times and have had excellent experiences, so when we were searching for a higher end cruise line to Alaska and found Regent and learned it was all-inclusive, we decided to give them a try. Overall it was a good experience but I would not rate the experience as highly as I have rated the Oceania cruises we have experienced. Ship: While the ship has been updated, the decor is lacking in appeal. The main carpet throughout the ship is dated in style though it looks new. The multi-story atrium wall across from the bank of elevators is a dark brown with some blown glass pieces that look dark and dreary. The artwork throughout the ship is contemporary but not to my taste Our cabin 732, a Veranda suite, was appealing with comfortable furnishings. The bathroom had marble and granite with a roomy shower -- no tub. Dining: Marina has two truly speciality restaurants. Prime 7 for steak and Chartreuse for French cusine. They turn the breakfast/lunch buffet restaurant, La Veranda, into Sette Mari for Italian themed cusine in the evening which was quite good so much so we went back a second time. The carbonara was very good. Prime 7 was excellent. We ordered a ribeye steak and Alaskan King Crab and made our own shared surf and turf. Both were excellent and we enjoyed this dinner tremendously. However, the people seated at the table next to us ordered lobster and we could overhear them complaining that it was overcooked and they were disappointed Chartreuse was our poorest most disappointing meal of the week. I ordered a tenderloin steak -- it was tough and not flavorful. The cheese souffle, which had to be ordered 20 minutes ahead of time, was ok -- not bad but not the best souffle I have had. Our first evening we dined in the main dining room, Compass Rose. I ordered the fish special of the evening which was pan fried red snapper. Something must have happened to my order as it took a long time and the waiter as well as maitre d came by to apologize for the wait and ensure me my meal would come soon. When the fish finally did arrive it was over cooked and dry. Other meals we had at Compass Rose were much better including our last evening on board during which I had a crusted baked salmon which was cooked perfectly and very tasty. We had breakfast each day at LaVeranda. I initially was impressed that their cooked to order egg station would take your order and table number and then deliver it to you. On Oceania, one of my main complaints for their similar breakfast station was that you placed your order and then had to stand with alot of other people waiting. Regent's ordering system was an improvement, with the exception of one morning where they must have lost my order and I waited and waited. My husband was finished with his breakfast and I was still waiting for mine. I had to ask wait staff a couple of times to check on my order. Lunches at the Pool Grill were all very good. In general, the wait staff throughout the restaurants are all very professional and eager to serve and please. Being all-inclusive, we enjoyed wine with every dinner and the somms kept our glasses full. The all inclusive for drinks and wine was one of the top experiences on Regent -- there was no waiting for a bill at the end of a meal or in one of the lounges. When we were finished we just got up and left. Entertainment and Activities: While I enjoyed several of the shows put on by the onboard singers and dancers, these were not to the taste of my husband. One evening was a country-themed show which he would not even go to so that evening we watched a movie in our cabin. Since the Mariner is a small ship there were not multiple concurrent choices for evening entertainment. The first night and a subsequent night they had a magician, Fred Becker with his wife/assistant who also sang. He put on a great show both nights they performed. He also did a workshop and taught a trick or two and answered questions which was interesting. On Oceania, there was a string quartet that played nightly. Regent did not have this. They had a duo with a guitar and a singer who were good but they were not in the Observation Lounge during the pre-dinner cocktail time. Playing at that time every evening was a pianist who played well but it was very much background music and not entertainment that you sought out. Our other issue with the entertainment was that shows do not start until 9:30 p.m. We were generally done with dinner by 8 or 8:30 p.m. which meant that we had time to kill before the show started. Moving up the show time to 9 p.m. would be a great help to how an evening flows for passengers. The shows were mostly sparsely attended with the theater on the main floor more than half empty and very few seats taken in the balcony. Moving up the time to start earlier I think would help draw a larger audience. Activities were few on board, although we did particpate a few days in trivia and my husband did the mensa quiz. The enrichment lectures on Alaska and wildlife were all interesting and well delivered. Cruise Director: The cruise director Andy was very outgoing. I saw and interacted with him and his wife, Tammy, who serves as social hostess, more than any other cruise director/team on any ship I have sailed on. Andy was at every show walking around and talking with people prior to the show. Tammy also was very friendly and talkative. They are excellent respresentives and ambassadors for the Regent brand. Ports and Shore Excursions: Another benefit of Regent is that we had many shore excursion options from which to choose that were included in the cruise fare. However, the best 'port 'was actually the afternoon we sailed into Disenchantment Bay and approached Hubbard Glacier, all while on the ship. We staked out a prime viewing spot earlier in the afternoon at the Observation Lounge which is forward on the top deck. The day we sailed in the weather was outstanding! The cruise director, the cruise enrichment lecturer, Eric Ball (who was excellent -- I attended all three of his talks) both said it was the best weather day all season for Hubbard Glacier. Being a smaller shiip, the captain was able to take us in extremly close to the glacier and we spent quite a bit of time 'hanging out' there. It was a festive, fun party atmosphere with all of the other passengers. Other shore excursions we took: In Sitka, we went two-person kayaking which was very scenic and enjoyable; hiking the Chilkoot Trail, although we had several older (in their 80s) passengers who clearly were not phycially fit enough to be on this excursion, which was rated a 3, the top difficulty rating. Consequently, we had to go very slow on the hike and continually had to keep waiting for them to catch up. I was concerned that one of them would fall going up or down the terrain. So this put a damper on this hike, although the trip ended with river raft ride along a river where we saw so many bald eagle I lost count. We also did a hike which was rated a 2 in difficulty that was a leisurely stroll through the Tongas National Forest with an extremely knowledgeable nature guide. The highlight of this excursion was that we were able to see lots of salmon swimming upstream. Another excursion was a 10-person canoeing trip to the Mendenhall Glacier. The canoeing ended up being more challenging than expected but it was very enjoyable and we got as close to the face of the glacier as we were allowed. We also went by Nugget Falls and were able to get out of the canoe and get some great photos in front of the falls. Overall: One of the reasons we were attracted to Regent originally was that the ship is a smaller ship -- under 700 passengers. However, this ended up in some respects being somewhat of a negative to the overall experience. Sometimes we were the only couple or perhaps one of two or three couples in the Observation Lounge or Horizon Lounge. Many areas of the ship were empty and 'boring'. The best times on board were when there were people filling the room and creating some buzz or excitement, such as when we approached Hubbard Glacier, and another late afternoon as we sailed the Inside Passage and people again gathered in the Observation Lounge to look for orcas and humpback whales, which we were delighted to see! The all-inclusive experience definitely has benefits. Passengers looking for a very quiet, small ship experience will be quite pleased with Regent. I would consider sailing with them again depending, of course, upon itinerary and pricing. However, for the overall experience, our next couples cruise will be back on Oceania. Read Less
Sail Date August 2019

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