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2 Seville to Europe - British Isles & Western Cruise Reviews

I was part of Bernard Magee's bridge group. Both this and the fact that we arrived back into the UK rather than having to make another flight with all the airport hasssle involved persuaded me to take this voyage. The observation ... Read More
I was part of Bernard Magee's bridge group. Both this and the fact that we arrived back into the UK rather than having to make another flight with all the airport hasssle involved persuaded me to take this voyage. The observation lounge was a wonderful venue for the bridge, but it would have been even better if the air conditioning could have been controlled at a chosen level, rather than only on or off. I thought most of the excursions were good and appreciated that their cost was inclusive. Just one point regarding the Oporto port tasting and the vineyard visit from Bordeaux. At neither of these venues was there anywhere to sit whilst the guides gave their talks. I was unable to stand and often the quiet talk system didn't work and I had to find somewhere to sit and therefore missed the information. Yesterday I went with our U3A on a vineyard tour (Brightwell vineyard near Wallingford) and the owner guided us around the vines, imparting relevant information on the growing, pruning, watering and picking etc. en route, but the main part of the very informative talk took place inside the tasting area, where everyone was seated. Each wine and its production was explained as the tasting progressed. At the Bordeaux vineyard we were not even walked around the vines and all the talk took place without any seating. If at all possible I would suggest this way of conducting such tours would be appreciated far more if seating was available and in particular, if done in the way the Brightwell tour was. My cabin was very comfortable and my steward excellent. I enjoyed the food, mainly lunching on the promenade deck and dining in the Marco Polo and breakfasting on the Lido deck. The staff were delightful. I cannot comment on the lectures or entertainment, as I didn't attend any due to the amount of time I spent playing bridge. However I heard good reports about some of the lectures. I am not sure why the coaches were always a good step away from the ship, but thought this might have been due to security requirements. I found the ship's shop useful, especially as the weather from Bordeaux onwards was colder than many had anticipated. I note you don't give an option for comment on the disembarkation! I thought this was chaotic and Tilbury a nightmare of a port for the taxi to navigate. Read Less
Sail Date June 2017
We sailed on this boat last year from Istanbul and all around the Southern Greek Islands and we had a wonderful time. I really recommend this type of cruise with this company. We were really looking forward to this cruise which ... Read More
We sailed on this boat last year from Istanbul and all around the Southern Greek Islands and we had a wonderful time. I really recommend this type of cruise with this company. We were really looking forward to this cruise which originated in Seville and was scheduled to go up the coast to Lisbon, stop in Porto and then Bordeaux and on up to the UK where we were to get off. The cruise on the river from Seville was marvelous. We have driven and hiked along the amazing cliffs of the Portuguese coast and were looking forward to seeing them from the sea. However, that was not to be. The ship sailed so far out in the Atlantic that there was no coast to be seen anywhere. That was a disappointment to us, not being able to see the shore. When we departed Lisbon the captain announced there would be some rough water ahead. We spent 16 sleepless hrs being tossed about in our cabin with cupboards and drawers slamming and glasses crashing and breaking and everything falling on the floor. We were in a lower balcony room where supposedly one doesn't feel the motion as much as the top floors, and I can only imagine how bad it must have been for those above us. The weather is something that can be unpredictable so I don't hold this cruise company responsible for this, however, I do feel that there should have been more communication from the crew to us to let us know how long they were expecting these type of conditions to continue. As it was, we heard nothing which is why I'm giving this trip poor rating. If they were afraid of waking people up (although I don't know who could sleep) they could've slipped something under our doors to reassure us and give us some peace of mind. We should never have taken this cruise and if we'd done our homework more thoroughly we would have seen that there are not many cruise ships that go up and down this coast and there's probably a good reason for that. We decided life is too short to be spent in an uncomfortable situation on rough seas so when we reached Porto we booked a hotel (thanks to wifi) and tried to disembark. That should have been a fairly simple endeavor since we're EU citizens, but it was met with an uncooperative woman at the reception, who rather than being understanding of our situation gave us a hard time about our passports and having to contact headquarters to get permission, and on and on. It was really handled very badly. We never indicated the reason for leaving was the ship's fault, after all they can't control the weather. We didn't complain about anything nor ask for any compensation. We just wanted to get off the boat and unto stable ground. Their customer service was terrible. Another reason for the poor rating. Read Less
Sail Date June 2016

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