11 Regent Seven Seas Navigator Cruise Reviews for Luxury Cruises to Mediterranean

We were first-time cruisers with Regent. We had heard such good things about them so decided we must try them. We had used Seabourne on many occasions. We are perennial cruisers and I have never complained about a cruise line before. ... Read More
We were first-time cruisers with Regent. We had heard such good things about them so decided we must try them. We had used Seabourne on many occasions. We are perennial cruisers and I have never complained about a cruise line before. We have been on four cruises this last year. Transfer from the airport to the dock to pick up the water taxi was a nightmare and not suited to travelers whose walking was limited. No alternative was given to those people. They had to send the launch back to collect some people they had missed. Several passengers were complaining. The ship is 'tired' I wondered if it was going out of service. Our dining experience was very disappointing, long delays and one night our table of 6 was left for 3 hours before being served. We missed the show we wanted to see. The F&B team sent a bottle of champagne to our room as an apology. big deal- as all the drinks are included free anyway. We had bought 2 bottles of wine off the specialty wine list, which we thought would be ample for the 6 of us as we were not big drinkers. Because of the huge delay we felt obliged to have another. They could have reimbursed us for the third bottle of wine we had bought as an apology, especially as we only bought the last bottle because we had nothing else to do, but they wouldn't do that when asked . They said they lost our order in the kitchen but most nights the service was exceptionally slow. A lot of the staff seemed untrained. We wondered if they had moved them to the newer ship and we had all new staff. Some didn't really speak English or understand what they were being asked. We liked the Prime 7 restaurant but were very limited in how often we could use it. The bar staff were great, our butler was wonderful and the omelet/pasta chef was brilliant. Overall I doubt I would use Regent again. Read Less
Sail Date October 2016
My wife and I traveled with another couple on a 10 day Mediterranean cruise aboard the Navigator. The ship was just reburbished earlier this year and was well done. We chose this cruise line due to the high end caliber advertised by ... Read More
My wife and I traveled with another couple on a 10 day Mediterranean cruise aboard the Navigator. The ship was just reburbished earlier this year and was well done. We chose this cruise line due to the high end caliber advertised by Regent. We purchased a pent house level package which included business class air. The trip cost over $25,000. This Company is certainly not high end. The level of staff is very mixed, some great while others very inexperienced. We were very happy with the room. However, that's about the best thing that we can say about the trip. The problems started when our itinerary got changed and they never notified us. We found out on our own. As such, we had to changes our travel dates. Then Regent put our friends and us on different flights. It was quite a challenge battling them to get us on the same flights. We booked our Athens hotel with Regent. They charged us a fee for the bus ride from the hotel to the ship without telling us that there was a charge. We got a bill for the bus ride a week into the cruise. Once on the ship, we were surprised to see that the average age of the guests was about 75 years old. We are in our early 50's and were by far some of the youngest folks on the boat. As such, the dining, entertainment and excursions were catered to that senior age group. Dining was by far the worst experience of the cruise. The 2 main restaurants on the ship cannot handle the volume of the guests for at-will seating. We had to wait nearly every night to get a table. The average wait was 30 to 40 minutes and they do not take reservations. Once you were seated, it was not uncommon for slow service. There were times that we waited 30 or more minutes to have our order taken. There is a specialty restaurant that you are entitled to reserve dinner for at least one evening. That restaurant is very nice. However, they never had another availability for us during the entire trip. The food is mediocre at best. It is not the great cuisine on other cruise lines. Specifically, the food had no taste and was not cooked properly. I think they try to cater to a diabetic and bland diet. I will say that they tried their best to accommodate my gluten free issue. The excursions were arduous and got more frustrating the further you got into the trip. As they were slow moving getting the folks tendered off the ship and then on the bus. The average group size was about 30. It would take the poor guide a long time to get the folks off the bus, then to the bathroom, then get on with the tour. So a lot of valuable time was wasted on bathroom breaks etc. That's tough to swallow when the tour is on a tight schedule of only 4 or 5 hours. It generally left us with no time for lunch at a port or any free time. Overall, the cruise fell far short and was not nearly worth the large dollars spent. Hence the low rating when considering the value for the money. I attempted to discuss my issues with guest relations. However, they do not let you speak to a live person. You must email guest relations. I emailed them on September 29, 2016 with 4 pages of compliments and complaints. I requested that I speak to a "live" person to discuss my issues. They never responded to my email. I called Regent on October 25, 2016 (27 days later) and attempted to get a customer service or guest relations employee to speak with. I just got voice mails. I finally got a live person when I selected the option to book a new cruise. I explained my situation and he said that I would get a response soon. So I received a canned letter today that did not acknowledge any of my issues and thanked me for taking the time to give them feedback. Very impersonal! My experience with this Company is that they do not live up to the high end caliber that they hold themselves out to be. You don't even get to speak to a real person. They simply do not appear to care about former guests. Read Less
Sail Date September 2016
We were a party of 4 and had cruised on Azamara,Oceania and various other cruise lines.An opportunity presented itself to try Regent so this is our review.The package was booked through Regent with flights with BA from local airport which ... Read More
We were a party of 4 and had cruised on Azamara,Oceania and various other cruise lines.An opportunity presented itself to try Regent so this is our review.The package was booked through Regent with flights with BA from local airport which were stress free to Athens.We booked a GTY de-luxe balcony suite but were upgraded to concierge.We were on Dk.8 FWD.It was noticeable that there was quite a lot of vibration at the aft end of the ship which has been reported in other reviews. The suite was spacious with all the amenities you would expect for this grade.All the crew were polite and looked after you with nothing begin to much trouble to them. We had booked 8 tours at the different ports which are included in the price and all were well organised and were very good. Free wi-fi was available,but if you had difficulty logging on there was a computer man on hand who was excellent in solving your wi-fi problems and made sure you were connected. "Now some of the not so good points". SHOWS: All the artists who came on board were very good,however there was 4 production shows with 3 of them just average and the last one begin very good.The singers were typical cruise artists,but the dancers were very good. FOOD: The food in all the restaurants was very good but the disappointment was the desserts which were bland and not to a standard of other competitors. TO SUM UP would we travel wih Regent again,yes we would provided the price was right. Read Less
Sail Date September 2016
We had sailed on the Regent Marina last year, flying to Rio de Janeiro. We decided to book this trip for the value (sale price) and also to travel with some friends who had not experienced some of the ports. There are lots of positives ... Read More
We had sailed on the Regent Marina last year, flying to Rio de Janeiro. We decided to book this trip for the value (sale price) and also to travel with some friends who had not experienced some of the ports. There are lots of positives so I will start with those: We had a free upgrade to a Penthouse Suite which was very luxurious and had butler service. The service in the room and bars was superb and couldn't be faulted. The entertainment was very good too with a selection of the normal 'song and dance' shows to an excellent speaker and entertainer Terry Bishop. His dry humour suited the British passengers for sure! The Cruise Director worked hard to ensure that these were enjoyed too. The excursions are really good value as they are included although it would be nice just for once not to include churches! The failure in our opinion was really not exploiting some of the facilities. Most guests wanted shade yet tables had been placed under the shaded area and that meant sunbeds directly in the sun. Most of the tables simply were not required and sunshades would have kept those placed in the sun shaded well. Sunbeds could have been placed in many other places ie the Promenade deck (but this seemed eternally closed at one side or another and an upper deck. The sundeck could have been used in the evening for barbecues or food from the Veranda but this was simply closed off too. The Compass Rose started well but ended badly with tough steaks and delays leading to up to 3 hours working through the course. When we complained we had an apology but the Head Waiter simply ignored it. I can't recall how many times we asked for mustard with the steak or mint sauce with lamb. This usually arrived half way through the meal or not at all. The steak restaurant Prime Seven also turned out to be a disappointment for many of the reasons above. The final real problem with this ship is vibration! I note someone else mentioned this too and it really starts to interfere with your enjoyment of the cruise. My husband and I actually felt on the verge of sea sickness and we have cruised all around the world and not had this problem before. we were embarrassment too because we had made comments to our friends on how fantastic this trip would be compared to say a P&O which sadly it was not. I think there are lessons to be learned here from the Mariner and sadly this has made us think twice about travelling again with Regent. Read Less
Sail Date August 2016
We chose this cruise for its fabulous itinerary. It did not disappoint. All of the places visited were just fabulous. Dining experiences were mostly excellent and the refurbishments particularly in Compass Rose are really lovely. ... Read More
We chose this cruise for its fabulous itinerary. It did not disappoint. All of the places visited were just fabulous. Dining experiences were mostly excellent and the refurbishments particularly in Compass Rose are really lovely. This was our second cruise on the Navigator. We had the same cruise director as last year and unfortunately many of the jokes and general commentary were recycled...would be good to have a new repertoire after 12 months... The included excursions were a little hit and miss...some were really good and others not so. Particularly the day to Cinque Terra. Many hours waiting in the sun for local boat to leave with ship tender delays and then again waiting for local boat for return journey then waiting for tenders in blazing sun with no shade in any meeting areas. Possibly not best to do this in height of the hot weather season. Hopefully they might review the logistics of this particular excursion to improve the experience. A little advice for people about the night before disembarkation. We received a notice that dress code for this night would be relaxed as it is understood people will have packed to disembark next morning and so you could be as comfortable as you wish. Unfortunately not the case. We were turned away from Compass Rose for wearing capris and collared shirt and had to then unpack our more formal clothes to have dinner. Has never happened to us cruising before on pre disembarkation night, so we were a little peeved. But all in all it was a very nice cruise. Read Less
Sail Date August 2016
We are dedicated Crystal cruisers and include two full world cruises among the 80 we have enjoyed. It was therefore something of a gamble when we cruised out of Barcelona on 16th August with RSSC Navigator. The main reason for this ... Read More
We are dedicated Crystal cruisers and include two full world cruises among the 80 we have enjoyed. It was therefore something of a gamble when we cruised out of Barcelona on 16th August with RSSC Navigator. The main reason for this was that the itinerary include free tours as well as two anniversary dates. The gamble proved well worth while and all in all it proved to be one of the finest we have taken. Everything about the ship was excellent and the fact that we were limited to only two bookings at the speciality restaurant was immaterial. Other restaurants on board were excellent. Up till the last day I would have given full marks for everything on the cruise but, unfortunately, the last day was in fact a full sea day in glorious weather. The Navigator had around 600 guests but only about 250 sun loungers. The result was that the guests, predominantly British, were queuing for loungers around 8am armed with the under arm books. The books, and sometimes guests, occupied all free loungers all day. We are fortunate to have aspired to only six star cruises so this anomaly was totally unacceptable and something that happened only in my youth when visiting Spain with three small kids on charter holidays. This ship is due to embark on a full world cruise and unfortunately is totally inadequate. But for the lack on sun loungers we may have defected from Crystal but now will not use this ship again. I believe that other ships belonging to RSSC do not have this problem. Read Less
Sail Date August 2016
We have been fortunate to experience over 30 cruises but never with Regent. Our primary motivation for booking this cruise was to make a comparison with our favourite line Seabourn. This is our analysis for what it is worth. The ... Read More
We have been fortunate to experience over 30 cruises but never with Regent. Our primary motivation for booking this cruise was to make a comparison with our favourite line Seabourn. This is our analysis for what it is worth. The classiest: Seabourn wins hands down. When you arrive Seabourn offers a selection of spa-type soaps and gels. They have placed two of your chosen alcoholic beverages in your room where Regent has you order one bottle from your cabin steward. Regent only provides a tote bag in their penthouse suites. Seabourn staff make an extra effort to call you by name. On Seabourn, you can order caviar with your cocktails in the lounge. You just get an overall feeling of elegance on Seabourn. Atmosphere: We were disappointed to find a large number of families on this cruise. While we love our grandchildren, we would never take them on this type of cruise. This changes the whole atmosphere. If Regent is promoting family cruising they should let us know. Best dining: Seabourn is far superior. On Regent, we found the cuisine in the main dining room bland and lacking in creativity. Regent's Veranda buffet was very limited and quite repetitive. Seabourn's Colonnade had a greater selection for both breakfast and lunch and tended to have themes each lunch. In the evening, both tended to provide similar menus. The Rock the Boat night on deck was a disaster food-wise on Regent. The seafood and meat were cold, tough and dried out. A highlight on Seabourn is their galley lunch where you pass through the galley to select your food. Seabourn and Regent each have one specialty restaurant. Here I think Regent is superior. As an aside, we think the best food at sea is on the Oceania ships. Best staff: Staff on both lines are very friendly. Best décor: Hard to say. The Navigator was recently renovated. They made a big mistake with the size of the chairs in the lounge. Entertainment: Neither line has outstanding entertainment. Regent tend to rely heavily on a troupe of singers and dancers while Seabourn uses more solo acts brought on board. The facility in the Navigator is beautiful. Best ship: While the Navigator has been refurbished, we found the engines at high speed and the thrusters caused an annoying vibration throughout the ship. This may be particular to this vessel so cannot generalize. Best cabin: Both lines have good sized rooms. The bed on the Navigator was superior but the bathroom had a mouldy smell. Best tours: Regent includes the tours so they win this category. We do not believe the tours on Seabourn are worth the price so tend to arrange our own. However touring every day on this cruise (sometimes for 9 hours) was exhausting. We found this less relaxing as we felt committed to the tours (maybe our fault). In summary, we will be going back to Seabourn. We find the elegance, ambiance and the food is more important to us than the free tours. Read Less
Sail Date August 2016
Sailed with Regent a few years ago and thoroughly enjoyed it. This package had two nights in Verona and a visit to the Opera which was magnificent. The Regent rep in Verona was first class and so helpful. She recommended a really good ... Read More
Sailed with Regent a few years ago and thoroughly enjoyed it. This package had two nights in Verona and a visit to the Opera which was magnificent. The Regent rep in Verona was first class and so helpful. She recommended a really good place to eat which we went to on both nights we were there. The next day we joined the ship in Venice. Transfers and boarding Navigator went very smoothly. Suites are very comfortable and roomy. The ship has recently been refurbished and suites are beautifully furnished. A bit disappointed in the shower - this hadn't been refurbished and the tiles were somewhat tired and the grouting needed attention at the bottom. However, a small point, but worth mentioning on a trip of this price. the best thing about our suite was AVON our stewardess. She was fantastic - nothing too much trouble for her and always smiling and helpful. We were in 723 and if you are fortunate enough for her to still be there - she is special!! The food is excellent and all the staff are willing and helpful although service wasn't too sharp in Compass Rose for breakfast ,so we ended up going to La Veranda. However service was excellent in the evening in Compass Rose. The meal we had in Prime 7 was really good. Overall we felt the variety of the food wasn't quite so extensive as when we previously travelled with Regent and there have been a few cutbacks - the wines weren't quite so good. Having said that you could have drunk Champagne the whole of the trip! The itinerary was good and varied. Two long days on the trot in Rome and Florence - 10 hours each day - was a bit too much for us especially having spent time in both of these cities before. The half day trips were good and most enjoyable. The shows were good but very much geared to the American market. We didn;t rate the pianist very much. All in all, a good holiday but we think we'll go back to Cunard for our next trip Read Less
Sail Date August 2016
Where to start? We just returned from our third Navigator cruise last night. I'll admit that I have a bit of a soft spot for this ship, as this was our first cruise ship we ever booked back in 2009. We were anxious to see her after ... Read More
Where to start? We just returned from our third Navigator cruise last night. I'll admit that I have a bit of a soft spot for this ship, as this was our first cruise ship we ever booked back in 2009. We were anxious to see her after her recent refurbishment and to see how we liked her (or if we still did, considering some of the bad press we'd seen lately). If you don't feel like reading the entire review, I'll save you the time - we still love this ship, and we still love cruising on Regent. The updates to the Navigator make her seem more contemporary and fresher. I felt that the ship was in superb condition and the new color schemes make her look more elegant and functional. There was a lot of grumbling about the missing drawers in the cabins (we were in a D on deck 8) but to tell the truth, I didn't see it as a problem at all. There were two of us in a cabin for 12 nights and we didn't even come close to using the drawers in the closet, and we didn't really miss the old drawers in the desk area. Maybe it would be an issue on a longer cruise, but I don't feel like anything was lost. The new colors are soothing, and the bed was supremely comfortable. The common areas rarely felt crowded (exception: embarkation was a bit crowded) and we never had an issue with lines for dining or any other venues. Navigator is the least foodie-friendly ship in the Regent fleet, with only one specialty restaurant (Prime 7) but again, on a shorter itinerary, this wasn't an issue. We felt that the selection and quality of the food was very good to excellent. Included wines were usually good and often very good. Spirit selection could be better (especially in the brown liquor area) but it was fun to experiment with cocktails outside of my normal "scotch in a glass". I am not a big fan of the shows on board, but I have to admit that the ones I attended on this cruise seemed better than before. My past cruises, I often spent part of the evenings after dinner sitting in the Connoisseur Club with a brandy and a cigar; that's no longer an option on Navigatgor. I did miss it somewhat, but not as much as I thought I would. Maybe that's why I attended more shows, who knows? With very few exceptions, we found the service on board to be superb. The lows: Compass Rose and Pool Deck sometimes took too long to identify and correct empty glasses. To a person, everyone we came across was friendly, helpful, and knowledgable. Our cabin steward was fantastic, friendly, efficient, and unobtrusive. She went out of her way to help my wife and I with any special requests we had, The bar staff and waiters quickly got to know us and know what we liked. The CD, Jamie Logan, and his wife Dana were seemingly everywhere at once, and you could always see them mingling with the guests and sharing a story or giving advice. They both helped make this a special cruise, too. Ports and shore excursions - the first half of this trip was mostly ports we'd visited before and we took different excursions to get a different feel. For the most part, they were good, although I feel like they're starting to cram too many people in each tour. We had one tour guide in Malta who was definitely substandard, but all of the others were fantastic. We upgraded probably three or four of our tours to the Regent Choice excursions, and these are always nice; slower pace, fewer guests, and always something to remember. The 'Lunch in a Private Villa' in Taromina is a must-do, we did this one a second time this trip since we had family with us we wanted to share this with. It's definitely worth the upcharge! The second half of this trip took us to ports we had not yet visited, and they were all amazing. Although this itinerary was changed from Istanbul to Haifa after we booked, we decided to stick with the cruise, and we're glad we did! Israel was fantastic, a definite must-see if you've never been. We spent three days there and barely scratched the surface of what you can do and see there. I'd definitely go back! As we often do, we booked our air and lodging through Regent Air. Yes, it's a bit more expensive but to us, it's worth it. Knowing that our transfers and lodging are all set up gives us peace of mind in case anything goes south. We had first class transfers, and our hotels were great (Melia Serria in Barcelona, Dan Carmel in Haifa). This particular cruise had more kids on board than we had expected, but they were mostly quiet and well-behaved. Not 100%, mind you, but not bad. We probably had more issues with cranky seniors than whiny toddlers. :-) So in a nutshell, my wife and I ranked this as probably our best cruise yet. The price was reasonable, the service was pretty damn good, the ship was in great shape, and the crew was fantastic. Negatives: My wife didn't get her cranberry juice for breakfast one morning. My water glass sat empty for a good 10-15 minutes on the Pool Deck one afternoon. Destination Services should probably enforce more mobility controls on the tours - i.e. if you can't walk 50 feet in 15 minutes, you probably shouldn't be on a 3-walker rated tour...but they'd probably get sued if they tried to enforce that, so I see why they leave it up to each person. Also, did I mention that the Internet absolutely sucked? Sucked to the point of being unusable? I tried my iPad in my cabin, my iPad in the computer lounge, the computers in the computer lounge, my iPhone everywhere in the ship, and I couldn't ever get a decent connection, and I'd get logged off every 8-12 minutes, right in the middle of a session. Sometimes you couldn't even reach the server to log off. It was bad. Really bad. Hideously bad. Don't expect to work on board if you need to - you're better off taking a tablet ashore and poaching wifi from a cafe or a hotel. Positives: Pretty much everything else. Service was stellar 99.9% of the time. Food was very good to excellent. The oldest ship in the Regent fleet looks fresh and modern again. And the suites are large in every category, which is a huge plus for us. Would we sail Navigator again? Absolutely. This was our third trip on this ship, and she's getting better each time we sail her. Would we sail Regent again? Well, let's just say that we had one more Regent cruise booked when we embarked in Barcelona, and by the time we debarked in Haifa, we had three booked, two on Explorer and one on Voyager. Hope this review helps you with your cruising plans. Enjoy!!! Read Less
Sail Date July 2016
We chose this cruise because it coincided with some free time. Boy, are we glad we did. The ports were beautiful and, for the most part, we had great tour guides. The Navigator had just been refurbished and the rooms were beautiful. It ... Read More
We chose this cruise because it coincided with some free time. Boy, are we glad we did. The ports were beautiful and, for the most part, we had great tour guides. The Navigator had just been refurbished and the rooms were beautiful. It was our fourth Regent cruise-second on the Navigator-and we had a great time. The entertainment was first rate and we really enjoyed the cruise director, John Barron, who got to know us personally. Every night, we were also entertained by the wonderful house band. The staff and food were wonderful-it was hard not to try everything. The ports were mostly beautiful and we had good weather. We liked most of the tour guides. I would suggest that each has either a microphone or provides us with "whispers" for better hearing. The best tours were in Pisa, Taormina and Costa Brava. I would give this trip a solid 9.5. Read Less
Sail Date May 2016
This ship recently underwent a complete renovation, and it is very elegant and beautiful. The food was wonderful, as was the staff and the service. The entertainment was good, not great, but the cruise director made for a fun time. The ... Read More
This ship recently underwent a complete renovation, and it is very elegant and beautiful. The food was wonderful, as was the staff and the service. The entertainment was good, not great, but the cruise director made for a fun time. The variety of shore excursions offered was good, and we really enjoyed most of them. I highly recommended a trip on this ship, and the stops in the Mediterranean were beautiful. The cabins are the largest we have ever had on a cruise - bathroom with tub and shower, walk-in closet. We booked an oceanview and the window was so large that we had great views. The Prime 7 was an excellent, included steakhouse. They only allow for one reservation per cruise but usually have space for another visit as the cruise goes on. This is a pricey cruiseline, but with all of the included items (airfare to Europe), we felt like it was money well spent. I would not hesitate to go with Regent again. Read Less
Sail Date April 2016
Seven Seas Navigator Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 4.1
Entertainment 3.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.6
Family 3.0 3.6
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 4.0 3.5
Rates 4.0 3.8

Find a Seven Seas Navigator Cruise

Easily compare prices from multiple sites with one click