24 Regent Seven Seas Navigator Cruise Reviews for Luxury Cruises to Caribbean - Eastern

This was our third cruise on Navigator and we knew what to expect. Enough has been written about the condition of the ship, but she is going to drydock in March for rehab. I felt the ship was in pretty good shape considering. We ... Read More
This was our third cruise on Navigator and we knew what to expect. Enough has been written about the condition of the ship, but she is going to drydock in March for rehab. I felt the ship was in pretty good shape considering. We booked this ship and itinerary because there really isn't much choice in the small ship market in the Caribbean. We really need the smallest ship possible for our mixed group of 5 including a 92 year old. Even after I booked the cruise I continued to worry myself by reading the mostly negative reviews, but taking them with a grain of salt! It did concern me that at one point I talked to a Regent rep about the reviews, and she stated that they never read the reviews! They stand by their product and reputation and don't care what people write. We had a mostly positive experience and really enjoyed certain aspects of the vacation. Even though tables can't be reserved at dinner, we went at 6:30 each night to Compass Rose and were able to sit at the same quiet table in the back with our excellent waiter Artiyun. We also greatly enjoyed noontimes at the Pool Grill although beverage service was spotty. Most of the time we simply walked to the bar and got our own drinks. The area in which customer service really broke down was the Destination Services situation. I signed us up - including our 92 year old - for shore excursions which were mostly bus tours. However, the walking distances from the ship to the busses was extreme and there was no assistance. It was hot and humid. Even much younger passengers were complaining. There were no golf carts or other assistance. In one port we asked the Destination Services hostess who was actually on the excursion with us for assistance in finding the golf carts (which we had seen around) for travel back to the ship and she stated that they were not her responsibility and she would not help. Finally a fellow passenger commandeered a policeman to have a golf cart come for a few of us with the promise of $20! In another port, the Destination Services staff person who was with us stated it was her first time in this port and she did not know where the restrooms were located, leaving us all with an uncomfortable 1 hour "shopping stop" with no restrooms. In another port, we were told that Regent would not allow their wheelchairs off the ship and the golf carts were not available - then we saw the neighboring Saba ship with many golfcarts marked with their banner, shuttling their passengers to the busses! Finally, the trip to Blue Lagoon to the Sea Lion Adventure was a disaster. We had taken this trip to do the dolphins 2 years ago and it was great. This year, because I knew the walking distance to the ferry was extreme, I sent our 92 year old ahead so he could walk at his own pace while I waited in the lounge for the trip tickets and the tour to be called. I even told the Destination Services staff this was my plan. When the tour was called and I had the three tour tickets, the tour operator would not give me all three wristbands. I had to run all the way to the ferry stop, get my father and husband, and walk them all the way back to the ship to get the wristbands. I almost cancelled the whole affair at that point. Finally about midway back the tour operation acquiesced and gave me the wristbands so I could get my father back to the ferry. At Blue Lagoon, we had about 5 minutes with the sea lions, then spent a very stressful and hectic hour trying to get the photos. It was chaos. When they called the 4:00 ferry I was still waiting in line. My husband told me to just get my money back, but the line at the cashier was too long to even do that. The ferry was overcrowded, and if we had not make it on this ferry, we would have been late to the ship. This is an excursion no responsible cruise line should offer to its passengers. It is indeed unfortunate that these type of experiences tainted an otherwise fairly successful trip. Read Less
Sail Date February 2016
Excellent experience. All inclusive. Great choices for included tours. Food and entertainment very good, service excellent and well done. On our cruise, mostly 50 plus well to do folks, no children.. Also 50 percent non USA, mostly Great ... Read More
Excellent experience. All inclusive. Great choices for included tours. Food and entertainment very good, service excellent and well done. On our cruise, mostly 50 plus well to do folks, no children.. Also 50 percent non USA, mostly Great Britain. Excellent lectures. Only down side is that ship needs a redo as it is looking a little tired. Very friendly attentive staff. Small ship 450 folks allowed one to get to know some fellow passengers and staff. Will try them again. This was our 14 th cruise, but first with Regent. Thought Crystal rooms had finer decor and as noted ship needs a redo. Getting on and off excellent due also to the fact that it is a small ship. Strange that they landed at different terminal then left from and they provided bus back to original terminal where we had parked which was quick and non issue. Not a fan of Miami vs Fort Lauderdale as traffic worse in Miami as we drive down from Sarasota , Florida. Read Less
Sail Date January 2016
My wife and I decided to celebrate our 50th wedding anniversary on the Regent Navigator . Our BA flight to Miami was uneventful , almost enjoyable . Once we had cleared Border Control my wife and I expected to be collected by the Regent ... Read More
My wife and I decided to celebrate our 50th wedding anniversary on the Regent Navigator . Our BA flight to Miami was uneventful , almost enjoyable . Once we had cleared Border Control my wife and I expected to be collected by the Regent agent , along with all the other cruise representatives . The Regent representative was nowhere to be seen . After negotiating a steep downhill slope to a lower terminal level we found the Regency representatives. These Regency representatives offered no help or assistance with the movement of luggage from the airport terminal to the final pick up point . By this time there were 12 Regency cruisers waiting to be collected and delivered to the hotel . After a long wait (approximately) 30 minutes we were herded onto a 50 seat bus and taken to our hotel . The following day 120 Regent cruisers were once again herded onto various buses and taken from the hotel to the ship. Once on board it was fabulous , with a couple of hiccups beyond the control of Regency, a great cruise . The food was excellent, especially the Prime 7 restaurant. The crew were very attentive and helpful. But Regent must realise that the mass movement of passengers must be done respectfully and sympathetically and not herded like sheep, as most of the cruisers are over sixty. Everyone wants to feel special even alongside hundreds of other passengers . Read Less
Sail Date February 2015
My husband and I are experienced cruisers, (from NJ, a'reddy) and we are always skeptical of photos and blurbs in cruise brochures. This trip, post-op for me, we were seeking a small, relaxed ship with congenial passengers, gracious ... Read More
My husband and I are experienced cruisers, (from NJ, a'reddy) and we are always skeptical of photos and blurbs in cruise brochures. This trip, post-op for me, we were seeking a small, relaxed ship with congenial passengers, gracious crew, a minimum of in-your-face "fun-fun-fun!" and a variety of intelligent shore excursions. The Regent Navigator experience offered all of this and so much more that we can home enthusiastic outspoken fans. Suites are not only large, they are quietly elegant, comfortable, and intelligently designed. (The bedding was the most comfortable we've found at sea.) And your balcony will comfortably seat two, with a handy table for a (free) drink from your in-suite mini-bar (stocked with your personal favorites), and/or the fresh fruits brought to your room each morning. Navigator is the smallest Regent ship, but it nonetheless carries some 490 guests. Indoor spaces were so airy and well-designed, and there were so many relaxation/entertainment options available at all times, that you never felt part of a crowd. We always found a seat where we wished to be, and had a short wait only at Castries (St. Barts) where even our small ship had to tender a short distance to the pier. We don't sunbathe, but there seemed to be plenty of well-upholstered lounges available for the hundreds of well-upholstered guests--never mind. Shore excursions were mostly free, extremely varied (active sport, beaches, history and culture, shopping) and well managed. Port calls were long enough for guests to do two excursions in each port if so inclined. Guides on the tours we took were fluent in English and well-informed. Buses were clean, in good condition, and safely driven. Entertainment far exceeded our expectations, and bolsters Frommer's claim that Regent is moving from deficiencies in this area to becoming a leader in quality offerings. They contract with an international production company which supplied and trained ten very talented young people to provide classy shows at night, and mingle with guests, helping with a hotly-contested trivia contests, etc. during the day. We enjoyed each evening on the ship. And the food! Mama mia, the food! Simply the best I've ever had at sea, in freshness, in presentation, in variety, in reasonable size of portions, and in quality service. Exceptional on all fronts. Please note: The Navigator is NOT for you if you crave rock-climbing walls, bumper cars, ice rinks, cutesy enforced FUN,14 so-so restaurants, water slides, and glitzy formal nights. However, if you like to know you're at sea, and want to sail on a well-run vessel, with a staff to passenger ratio just shy of one: one, interesting itineraries, and absolutely first-class amenities--all of it pre-paid, so you have no nasty surprises--Seven Seas Navigator cannot be beat. SPECIAL NOTE: This is a relatively small ship, essentially half the heft of the other Regent vessels, Therefore, despite the ship's excellent stabilizers, if you have any sensitivity to motion, I'd recommend you look at a mid-ship suite on deck eight or nine. We were in a forward cabin on six, and, on a day when we had highly unusual gale-force winds outside Puerto Rico, my husband felt the motion. ALSO: While we were not part of this group, we were gratified to see that Regent offers many special services to guests requiring walkers, canes, and wheelchairs, all of whom were having a wonderful time. Read Less
Sail Date February 2015
Regent always does an excellent job in luxury cruising, but this time we were disappointed. Our cabin was very spacious, clean, and comfortable. We did not have a veranda on this cruise but had an ocean view cabin. We did not miss the ... Read More
Regent always does an excellent job in luxury cruising, but this time we were disappointed. Our cabin was very spacious, clean, and comfortable. We did not have a veranda on this cruise but had an ocean view cabin. We did not miss the veranda. The window was very large and let in loads of light. Dining is exceptional on Regent. We had no complaints on the food or service. Drinks are plentiful. They do not skips I this area. The shows were good but not great. However, they were entertaining. Now for our disappointment: We took this cruise specifically to visit Grand Turk and Turks and Caicos. Both ports were listed as pier ports and not anchorages. When we arrived, an announcement was made that we would not be, disembarking due to weather conditions that would not allow the tenders to navigate safely. They added a sea day and a few hours at St. croix with no excursions offered! Regent advertises that did price is reasonable because of the excursions being included in the price. This is only true is they don't cancel them. It sure seems lke they save money by not docking. This has happened to us n two other Regent cruises. One was to the South Pacific and ne was a Mediterranean. Both times other ports were offered with excursions. This time we were dropped on the quiet side of St. Croix with little time and no excursions offered. We expressed our concerns to a regent and were basically told that it was tough luck since it was weather related. We explained that the ports were not advertised as anchorages. We were told that they have no control over the ports. We have enjoyed luxury cruising bit will try another line or a notch down next time. The ship is a little older, staff was awesome, fitness program excellent, food suburb. We were bored on this cruise as we are active people! Read Less
Sail Date January 2015
January 7th sailing out of Miami for our yearly Caribbean cruise with the Navigator. Our cabin on deck 6 was fine and our cabin attendant was wonderful. Regent has a loyal staff that have worked with them for years and it is always ... Read More
January 7th sailing out of Miami for our yearly Caribbean cruise with the Navigator. Our cabin on deck 6 was fine and our cabin attendant was wonderful. Regent has a loyal staff that have worked with them for years and it is always wonderful to have the same familiar faces welcome you, by name. Food: For several years now Regent has downgraded it's menus and food quality. There are many wonderful dishes but the mediocre meals are now outnumbering the good ones. Sauces and gravies are poured over almost every dish. If you remember to ask for no gravy then you can at least taste the meal. The buffet breakfast is nice but never changes. The omelet station was terrible. They had a trainee there that had no idea how to cook an omelet, unless you wanted it dark brown when finished. Coffee is the worse drink on board. We had this experience last year and Head Office insists on buying coffee that tastes like stale burnt coffee. They have an elaborate coffee maker outside by the pool or in one of the bars that is great but are you supposed to bring your coffee to breakfast? We quickly, along with many others, started drinking tea. Their alternative dining room, Prime 7 is small and intimate. Nice menu and good food. The service is outstanding. The main dining room, Compass Rose can have good or bad service depending on where you sit. Only one maitre d, Jamal, maintained quality service in his area. Otherwise, you may get a long wait, the wrong food, no water refills, no dessert, forgotten courses and/or no complimentary wines with your meal. Not all, but most sommeliers are nothing more then wine serves. Once I got up and got the water jug myself and others around us laughed and asked me if they could have refills too. Same thing with refills of the white wines. Is this luxury travel with mediocre dinner service? At the prices Regent charges, these issues are unacceptable. Excursions: Watch out for the "free" excursions advertised. Most are lousy, poorly planned and you no longer even get the rest stop with including snacks/beverages. I would prefer to pay more for a quality excursion. Now we only go on our own independent tours and have so much more fun. Again, Head Office is cutting back. The captain cancelled Turks, he said, due to rough seas! But we were at Turks when he said that. Didn't he know before we arrived? He then takes us to St. Croix, but they weren't expecting any ships at all and the port shops (although a dirty little town) were closed. You had to deal with local taxis to take you to the good side of the island on your own. Regent had no plans for us. They sure saved a lot of money that day. Enrichment Program: On this cruise was nonexistent. A lecturer on the Civil War??!! That is all Regent could come up with? Had nothing to do with today and/or the cruise. Looked like some guy that just got a free cruise. Spa: Way overpriced, outrageous really. Boutiques: A waste of space. Add another public room or bar or dining venue in this space. Lousy overpriced products and definitely Not duty free pricing. Weird Experience: We received an invitation by the Destinations Manager to join her at her table for dinner. We changed our plans to dine with friends and accepted. She never showed up. No one showed up but us. We asked the maitre d what is going on and he had no idea. We were moved to a table for 2 and our friends looked at us like we lied to them and didn't want to eat with them. We received an apology three days later from the Reception area but never from the woman who originally invited us. Various explanations from officers varied as to what happened. But totally unnecessary for us. One manager stated "We will make up for this embarrassing and regrettable experience". We are still waiting for what he meant by "make up". Overall: For the most part, the wonderful staff help to make the cruise memorable. And we always meet fascinating people on board. Our biggest and probably our most disappointing experiences with Regent is the Head Office mentality of advertising 5 star and luxury but not delivering on the advertising. It is so obvious that Head Office is cutting back on luxury and quality. A wonderful cruise line that is not changing for the better. Read Less
Sail Date January 2015
My sister and I cruised on the January 7-17, 2015 Regent Navigator out of Miami. We booked the least expensive run of the ship fare and were hoping for an upgrade due to her Gold Level (75+ nights) and my Silver Level (25+ nights) status ... Read More
My sister and I cruised on the January 7-17, 2015 Regent Navigator out of Miami. We booked the least expensive run of the ship fare and were hoping for an upgrade due to her Gold Level (75+ nights) and my Silver Level (25+ nights) status on Regent. We got what we paid for and the cabin was on deck 5 near the compass Rose restaurant with a large window. We wouldn’t have been able to use the balcony as it turned out except for one day in a port that was not on the original itinerary due to rough seas. The cabin was excellent in every way and the service outstanding. We sailed out of Miami and flew into Miami International Airport, an enormous facility. My sister flew from California and I from New York. Regent made out flight arrangements (included in the price of the cruise). The arrangements were horrible. Next time on a cruise leaving from a domestic port in the US, we will make our own flight arrangements and then take advantage of the many hotels in the area that offer reasonably priced pre-cruise hotel packages with transportation from the airport to the hotel and then to the port. Last year we cruised on the Mariner out of Venice and we upgraded to Business Class and the arrangements were not an issue because we spent five days in Florence before the cruise. The Captain adjusted the itinerary because we could not use tenders due to choppy seas for the ports for Turks and Caicos, so we were diverted to Frederiksted in St. Croix instead. The place to see was a long and expensive taxi ride into Christiansted. Regent left us there with the suggestion that we take taxis on our own without any guidance as to taxi fares, etc. and no reimbursement for the all-inclusive tours, etc. offered. Although we booked the least expensive cabin, this is still a very expensive cruise. There was absolutely nothing to do in the run-down US owned island. Also, St. Bart’s was a lovely exclusive island, however we arrived on a Sunday when all the shops were closed. That was a disappointment too. The food was first class, and the open bars with piano music wonderful. The shows all began at 9:30 PM and we missed them all. My suggestion to Regent would be to simulcast the shows on the cabin TVs for those of us who like to dine late or go to bed because we had an early morning tour planned for the next day. I hope that Regent will consider doing this in the future. My sister came down with an upper respiratory infection and spent three days in bed. She received excellent care from the ship’s doctor Kathia Pinzon who was kind, caring and knowledgeable. For those of us e addicted to the Internet, it was down more than it functioned. Internet service is available throughout the ship and with my sister’s Gold status it was free for our cabin. I was also able to call home every day, which was a great benefit too. The "Enrichment" lecture was about the US Civil War and had nothing to do with our cruise and was not of interest to the travelers from other countries aboard the ship. My sister, a college professor, found that the lecturer was bring and we gave up after the first half-hour. We will absolutely sail with Regent again sometime next year.   Read Less
Sail Date January 2015
We were on the New Year sailing. Very pleasant transfer to port & return. Check in was accomplished in a blink of the eye. It was nice to board and see the traditional champagne greeting. We were pleased with our veranda room and had ... Read More
We were on the New Year sailing. Very pleasant transfer to port & return. Check in was accomplished in a blink of the eye. It was nice to board and see the traditional champagne greeting. We were pleased with our veranda room and had excellent room stewards. We found the ship generally well maintained. We particularly enjoyed the Seven Seas Lounge for pre dinner cocktails. The cuisine was better than our previous Regent cruise although several dishes which should have been served hot were, at best, tepid. There is no cheese cart, only a plate but you can make the selections. We found 2 excellent waiters and sat in their sections. Entertainment was very weak w. an effort to use the troupe for just about everything. New Years Eve was a poor celebration. We missed 3 tender ports due to winds but there was no compensation, including port taxes. So what were the 'unhealthy' aspects? There were several families with very young, still diapered children. They used the pool,along w a variety of blow up rafts and tubes, all day. Regent has rules ags this but declined, despite many complaints, to enforce them. Ditto for the whirlpools. On the final day, probably due to an onslaught of complaints from other guests, the families removed the diapers, placed the babies in swimsuit & directly into the pool.Really, the USPHS should look into this. The toddler also put their hands into the buffet items. Read Less
Sail Date December 2014
As background, this is probably my 35th cruise or so over the last 30 years. The level has spanned from Crystal to Oceania, Princess, Windstar, NCL, and a few others I've forgotten or don't exist anymore. Looking for an upscale ... Read More
As background, this is probably my 35th cruise or so over the last 30 years. The level has spanned from Crystal to Oceania, Princess, Windstar, NCL, and a few others I've forgotten or don't exist anymore. Looking for an upscale cruise this time for our 30th, but a smaller ship than Crystal, we booked this Regent cruise. I'd like to be able to comment more on the quality of food, etc., but on day 4 I got the stomach flu, which lasted the duration of the trip. Last time out on Oceania (same parent), same thing happened to the wife in Bangkok. Now the concept of cruising has always had appeal for me, but these cruise lines really need to step up and get real as to what's creating this problem. It's the food serving areas and the housekeeping. The veranda buffet is all self service -- everyone handling every spoon in every bowl. Does Regent seriously think the Purell dispensers they've placed out are going to kill flu virus? No they don't - Why not serve the passengers in the line ?? . There is also this continuous exchange of unused plates and silverware from table to table in the dining room - just another way to transmit viruses. And then there's the problem of the stateroom two doors down that overflowed its toilet and had our housekeeping staff cleaning and drying that mess up for a couple of days and also cleaning our room. Another big red flag for virus transmission. So in summary, our 30th was a bust and it cost me a lot of coin. Regent would like to position itself as a six star line. Not in my book. Beware ! Read Less
Sail Date February 2014
I sailed back to back Eastern and Western. I am a widow and senior citizen travelling alone. I was hoping to meet people. The Asst. Cruise Director Mark formed a group called Social Travellers. We met at 6:45 for cocktails, (6-8) people ... Read More
I sailed back to back Eastern and Western. I am a widow and senior citizen travelling alone. I was hoping to meet people. The Asst. Cruise Director Mark formed a group called Social Travellers. We met at 6:45 for cocktails, (6-8) people came, different each time. Then we all went in to dinner together with Mark and he had 2 of the entertainers dine with us. It made me feel so welcome and comfortable. Because it is a small ship, the ambiance was wonderful, people were very friendly. The food was excellent 90% of the time. The all inclusive feature made it so much more relaxing, not having to pay, and sign and tip. The entertainment really pleasantly surprised me considering the size of the ship. The main negative was the inacessibility of the pool, no steps only a ladder which my shoulders couldn't handle.The Spa prices were outrageous. They would sell more if their prices were more reasonable. All in all it was a wonderful warm winter interlude. I would go on Regent again if I find an itinerary I like. Read Less
Sail Date February 2014
As expected, Regent offers more than the regular cruise lines, and you feel pampered onboard. Embarcation starts at 2pm, we got there at 2.30pm and apparently everyone was aboard already. The cabin (called suite) is very comfortable, ... Read More
As expected, Regent offers more than the regular cruise lines, and you feel pampered onboard. Embarcation starts at 2pm, we got there at 2.30pm and apparently everyone was aboard already. The cabin (called suite) is very comfortable, with plenty of space, walk-in wardrobe with adequate space for two and bathroom with both shower and bath. The refrigerator was refilled every day, the cabin attendant did a fine job in keeping all very clean morning and evening. The restaurants are very good, Prime 7 is excellent. We came back twice without reservations, and they had no problem accommodating us and a couple of friends.The wines and liquor included are good choices, and you can always upgrade to better. Surprisingly, the lunch at the grill by the pool served chewy ribs that needed another hour in the oven and burgers that were often raw or overcooked. We perceived the staff as being generally kind and attentive. During the day and for the tours, people would mostly dress in swimwear and a polo shirt. For the evenings, men would wear a shirt, many a jacket and some a tie, The average age of the passengers is high. The laundry service is very good. We enjoyed the shows and the dancing to live music. The Internet service is very expensive. They charge 99 cents per minute plus a connection fee, and whatever you do will take very long because of the speed being so slow. The gym is small but adequate, there is a small sauna and a steam bath. We walked the deck every morning. The spa service is fine and expensive. The tours are well organized, disembarking is fairly quick, but you need to book early, many tours were sold out months in advance. The Blue lagoon in Nassau, Bahamas is a boat trip to a nice beach with music, bar and the lunch is included. They even offer free internet. We enjoyed that. The art museum in San Juan is not worth a visit, we heard the other tours were better. Starbucks near the port, in the old town, offer high speed internet. In St. Barts we did the island overview and then walked the streets of this charming town. St. Johns, Antigua offers the Swim with the Stingrays, and that was great! In Castries, St. Lucia we did the Land and Sea to Souffrier and that was too long with many hours on a little bus. Should have done the Scuba or Snorkel. In St. Maarten we went on a Golden Eagle Sailaway, snorkeling in a place where nobody saw a fish, but the tour and the catamaran were nice. This ship has a problem with strong vibrations, and anything loose will keep you awake. We had two incidents with plumbing in our bathroom, once we heard strange sounds at 2 am and the bathroom and hallway were covered with water. The repair was done immediately, but we had to live with a big noisy fan in our suite the last day of sailing. Read Less
Sail Date January 2014
This was our first cruise on Regent and we were impressed. Prior cruises have been with Celebrity (we'll only return on a Solstice size ship) and Holland America. Everything about Regent is first class! Spent our first night at the ... Read More
This was our first cruise on Regent and we were impressed. Prior cruises have been with Celebrity (we'll only return on a Solstice size ship) and Holland America. Everything about Regent is first class! Spent our first night at the Hyatt Coral Gables in Miami. Transfer to ship the next day went smoothly. Our spacious 310 sq.ft. cabin was ready soon after embarkation complete with a walk in closet, more than ample storage and a bathroom with room to move around. The Navigator is a smaller ship with 490 passengers. Because of its aft hull configuration, there is some motion which wouldn't be present on Regent's other ships. The public areas are smaller but well appointed and comfortable. The main dining room (Compass Rose) has open seating for all meals. The menues are varied and the food quality is excellent. Prime 7 is the only speciality restaurant with reservations required (but no additional fee to dine there). Set Mar is a smaller upper deck aft restaurant that offers an Italian menu in the evening. After 24 nights, we had choices for all meals which were appealing and tasty. Nightly entertainment was varied and excellent. The ship's musicians were very good and performed in the lounges as well as in the main theatre. The resident Jean Ann Ryan singers and dancers performed well. The small casino was adequate for the size of the passenger count. The shore excursions were of a good variety although they did not all appeal to passengers who had mobility issues. The latter was not a concern to the majority of the passengers who ranged in age from the high 40's to the 80's. The crew were personable and happy with their jobs. All we spoke with praised this crew line as well as her sister Oceania ships! Since our destination was the Amazon River, we spent the first 5 days heading south with stops in Antigua, St. Lucia and Trinidad. The River itself is HUGE -- averaging between 15 - 20+ feet wide all the way to Manaus (900 miles from the Atlantic mouth which is about 200 feet wide). You won't find monkeys swinging from trees or flocks of brightly colored birds on the Amazon. It's not the land of Tarzan! What you will discover is a land of beauty with many clear water tributaries mixing into the cocoa waters of the Amazon. We stopped along the river to visit little villages. Santarem and Manaus were the two largest cities we visited. The Opera House in Manaus is incredible and has been in operation for a couple of hundred years. Much of the building was constructed from materials shipped from Europe. Sea conditions prevented our stop at Devil's Island when we returned to the Atlantic but we were able to enjoy Barbados, St. Bart's, and San Juan on our way back to Miami. Again, the variety of shore excursions was good. The tendering process was handled efficiently and safely (unlike past cruises with both HAL and Celebrity). Would we repeat this cruise? Probably not because it's one of those bucket list trips -- you do check it off and move on to the next item. BUT we had nothing to complain about on this cruise and recommend it to folks who want to experience the Amazon.   Read Less
Sail Date November 2013
My wife and I have traveled a lot, but had never cruised and had never been to the Caribbean. But an important number wedding anniversary prompted a desire to try...and the fact that we now are already booked for two more Regent trips is ... Read More
My wife and I have traveled a lot, but had never cruised and had never been to the Caribbean. But an important number wedding anniversary prompted a desire to try...and the fact that we now are already booked for two more Regent trips is probably reference enough. We decided on Regent after some research...as in avoiding big ships and looking for high quality. Regent goes to the front fairly quickly in that small list. The two travel agents we worked with initially were not much help...as in having little knowledge of the line other than it was A+ and $$$. So, we worked directly with Regent and our sales contact there was and is very helpful...good advice on cabin location, shore excursions, and ship services. Plus, we got a late and big upgrade at very reasonable cost. Our own butler, who knew?! The pre night in Miami was fine. Well organized and on time. Embarkation was easier than any other passport based process we have ever had (note to last Lufthansa experience!) First hour on the boat was a bit confusing, but not for lack of good service and attention...just our own first timer glitches. The suite was far more than we expected and was just a wonderful haven throughout. Roomy, clean, well laid out, comfortable and quiet. Our room attendants and butler were fabulous. Caring, attentive, and knew our names and needs within 24 hours. Not sure if I would always need the butler service, but it is a nice extravagance and our fellow was superb. Also, the three of them...attendants and butler...on our anniversary day were wonderful with extra comments, care and a sculptured pair of swans...from towels and roses...on our bed. Dining was wonderful throughout...particularly once we established quite quickly an excellent relationship with a particular waiter and wait captain in Compass Rose. Breakfast was on the Veranda, the buffet choices many and something of a feeding frenzy when it was shore excursion days...but eating outside was a peaceful delight. Compass Rose then our favorite...quiet at lunch, and very well done at dinner. Portions were just right, food was always quite good and with some items truly superb. We topped off each evening with lengthy coffee and port wine respite. Prime 7 was good, but not sure why the big fuss between that and Compass Rose. Pool bar was good, quick, and easy...and it helps to have endless ice cream! Entertainment, not our priority, was mixed bag. Cirque de Soleil type show was very good, if for reason alone of impressive acrobatic moves on a rough water evening. Piano duo act, however, was out of a bad movie. Crew capers and ship band were great. Not casino types ( not many were). Library was unexpected benefit...good selection and nice gathering place. We were impressed throughout with care and attention of all staff. Tour of the bridge with the Captain and of the galley with Executive Chef were high points, but each and every contact was friendly, professional and service oriented. (Note to those who critique crew in other reviews and amongst one or two of our fellow passengers...treating people nicely, usually results in being treated well...storming about no hand delivered butter for lobster tails, or other boorishness, gets what you deserve!). Shore excursions were generally good, although we came away from our Caribbean experience with an over all "been there, done that" reaction. The 12 meter yacht trip on Snt. Martin was fabulous! St. Barthes was a nice laid back place and sailing respite. Nassau was tourist trap...not aided by 5 2000+ passenger ships docked next to us (but good lesson as to why to avoid big ships). The climb down/up to the baths at Virgin Gorda is much more physically demanding than announced and was real issue for several fellow passengers. But, generally not impressed with Carib...more interesting sites and better beaches we have seen in other travels...that said, it is nice to be at sea on warm, star lit nights. Price/value is interesting equation. It is NOT cheap, but the all inclusive pays you back...we had zero additional expenses, other than taxi to the Miami airport, for 12 days...and that is a nice way to go. Plus, order what all you want...it's paid for! Navigator was our first cruise ship and was fine by us...refined, quiet, spacious, not crowded...bounces/rolls a little in high seas as we had one day, but it is a smaller ship and you are at sea! So, we are now believers in Regent and we very much look forward to Europe and Asia trips. True, just our first cruise, but we have no reason or desire to change from Regent...well done!   Read Less
Sail Date November 2013
Navigator Cruise Review -- Feb/Mar 2013 -- Eastern Caribbean Even better than last year! We chose this Navigator cruise because we wanted to celebrate a 60th birthday in the Caribbean. Having really enjoyed our first cruise with ... Read More
Navigator Cruise Review -- Feb/Mar 2013 -- Eastern Caribbean Even better than last year! We chose this Navigator cruise because we wanted to celebrate a 60th birthday in the Caribbean. Having really enjoyed our first cruise with Regent on the Navigator the same time last year in the Western Caribbean, we really looked forward to another great time -- given our high expectations we were not disappointed with the ship, the service or the fantastic weather. The itinerary was attractive to us because we liked the idea of visiting different Caribbean islands, all with seemingly different characters and histories. We stayed over night in Miami at the Hampton by Hilton in Downtown Bicknell -- we booked it ourselves and it was superb -- a great start to our special holiday. We arranged the transfer to the cruise terminal and registration and arrival to the ship was smooth and efficient. A brief champagne reception and a chance to enjoy the facilities before our suite (1109) was announced ready -- which was not all that long. The real frustration was the additional two hours that it took for our suitcases to be delivered to our suite. We chose a Penthouse Suite A (1109) as we had booked that on the last cruise and loved it -- high up and towards the bridge -- close enough to see the captain and his senior crew maneuvering the ship in and out of the port and to hear them spot a female whale and her calf swimming off the starboard bow -- a great sight. The suite was all that we remembered -- spacious, very well equipped and tastefully furnished. That said, one small criticism last year was the lack of coffee making facilities. This has been addressed with a large, ugly and wasteful Illy coffee machine -- great coffee but it only did espresso measures so to get a long cup, eg. americano, you had to press the button once every minute and 5 times to filter the coffee. Our butler, Immanuel, was great -- personable, respectful but also with a sense of humour. He was attentive at all times and went out of his way to ensure that we were well stocked with champagne and pre-dinner canapes such as prawns, crab claws, olives, etc. Nothing was too much trouble. Our joint steward/stewardess Nick and Ni-Made were delightful -- they kept the suite spotless, topped up with all the luxury toiletries and, with Immanuel, decorated our suite beautifully for the 60th birthday celebration. They chatted with us daily, used our names and always ensured that we were happy and enjoying the cruise. Our chats were never forced and they showed genuine interest in us, as we did in them. The 10 night cruise was really beyond expectation -- even after a great cruise last year. The destinations -- all with inclusive excursions, were varied and interesting. We visited Nassau, Puerto Rico, St Barts, Antigua, St Lucia and St Martin. From swimming with dolphins and taking part in an off-road safari to a tour of St Lucia and some great beaches to visit, the excursions were well organized and managed and we never felt that it was just going through the motions -- each tour was unique and offered different experiences. The dining experiences on board were to a high standard overall. Last year we rated La Verandah as the best overall and Prime 7, the steak house style restaurant, the least. However, Regent decided to expand Prime 7, reduce the size of La Verandah and 'convert' La Verandah into 'Sette Mari' -- an Italian styled restaurant in the evenings -- in our view, a big mistake. The main restaurant, Compass Rose, became our favourite this year because the service was excellent, the restaurant was brighter and the staff just faultless. Prime 7 was much improved as they cooked the steaks correctly first time -- however, the restaurant is too dark and somber -- we had to ask to be moved to a table with better lighting so that we could read the menu! La Verandah has lost out in all of the changes -- it was average this year (clearly lacking the touch of Stefano, the Maitre d', who was on leave) and the conversion in the evenings to Setti Mari has been a backward step. We ate there in the evenings only once because it was uninspiring and cramped -- the new pasta station, which was hardly ever used, has absorbed so much space that we were practically brushing shoulders with other diners on neighbouring tables. Because of the reduced space, even at 8.30 pm, we were turned away and asked to return in 20 minutes -- this never happened last year and was a regular occurrence this year. The food was not that special and when we gave feedback to the staff during the meal it was received grudgingly. To be fair, in the mid-cruise review that Regent always asks clients to complete we raised our concerns re: Setti Mari and both the restaurant manager and the executive chef made personal contact with us to apologise and to invite us back -- the executive chef even offering to cook for us personally. The entertainment programme was as extensive as last year and very ably led by the brilliant and vivacious cruise director, Lorraine. Every day there was something special and, for a small boat, was quite exceptional, including Cirque Navigator, a take on Cirque de Soleil. With themed pool side events such as TexMex, seafood barbecue and ice sculpture demonstrations to a 50th Anniversary Bond event and a live Beatles' late night show and dance, there was something for everyone. The orchestra/band was very skillful and talented in performing a range of live music across various genres. If we had one criticism it is that the main evening shows were too much Broadway oriented and could have had a greater element of international music and/or more West End show content. Great weather and a good range of free excursions ensured that we had a great 10 day cruise. The ship's captain adjusted the speed of the ship according to the sea conditions and so we had a very smooth cruise -- even saw a whale and her calf alongside the ship during our last day at sea. Reports of some other reviews that the ship vibrates has not been our experience on this or last year's cruise. Some reviews about the Navigator and the quality of service have not been complimentary at times. Our experience is that if you engage with the staff and develop a rapport, the service is even better. Sometimes, we have seen some passengers treat the staff as little more than skivvies and others just like to find fault. When we have a problem we use the channels provided to raise our concerns. On the few occasions that we have had problems our issues have always been addressed professionally and with courtesy. May be that's a factor in why some people's experience has not matched that of ours. We're already looking for the next cruise on the Navigator. Read Less
Sail Date February 2013
Good and Bad can best describe this cruise A. Suite 1. Master Suite 1000 on Navigator -- high cost but poor value due to forward location 2. Beautiful suite but not enjoyable when underway due to wave motion of ... Read More
Good and Bad can best describe this cruise A. Suite 1. Master Suite 1000 on Navigator -- high cost but poor value due to forward location 2. Beautiful suite but not enjoyable when underway due to wave motion of ship. Impossible to walk comfortably in cabin. 3. Balcony not useable at all when underway due to unobstructed high winds. Furniture on balcony was strapped down. Used all balcony furniture only one day, while at port. 4. Suggestion: construct wind barrier door, similar to dividers between suites that can be opened when at port. 5. Butler,exceeded expectations. Room stewardess,was also exceptional. 6. Unable to schedule in-suite cocktail party due to wave motion of ship (sometimes extreme motion). I realize that you can't control the seas but this motion was constant when ship was underway, even in calm seas. B. Food 1. Our first meal in Prime 7 was very good the 2nd visit to Prime 7 was fair I ordered a porterhouse that was tough and had to be sent back and replaced with a fillet that was good. Others in our party had well to very good entrees. 2. Sette Mari was very good on our first visit but the meat entrees selected on the second visit were very tough and lacked flavor. 3. Breakfasts were always excellent at La Veranda. 4. Meals at the Pool Grill were consistently very good as were the bar drinks. Suggest they offer pizza. 5. Meals at Compass Rose were consistently good to very good. 6. From all reviews we received, the food was reported to be excellent. However, we found only a few items to be outstanding as compared to other cruise lines. Superb food was one of the reasons we selected Regent. 7. The matre de, Stephano Frattori, was truly excellent no matter where or when we encountered him. We noted that he extended the same superior service to all of his guests. He is a true asset to the Regent family. 8. The Pool Grill bar staff was also truly excellent. They took the time to learn exactly how their guests preferred their drinks. 9. In general, all restaurant staff were excellent. C. Shore Excursions 1. On the whole, the shore excursions were very enjoyable. 2. There is a discrepancy between some of the requirements/limitations on-line versus what is allowed when on the cruise. 3. We were greatly disappointed at an early departure at Turks and Cacos. Our day was cut in half. Many other passengers also felt the same. It appeared that the Navigator lost its dockage to the larger Carnival and Princess Cruise lines. We understand tender limitations but Regent should have known where these other cruise ships were located and where they planned to dock. Other arrangements should have been made for Regent passengers. This was not our problem!! Instead, it was a half day of vacation lost. Read Less
Sail Date November 2012
This was our first time on Regent and I can say I was not disappointed, but they fall a little short of their self proclaimed 6 star rating. The ship: Navigator is a pretty little ship, but she has a problem with vibration in a sea. As ... Read More
This was our first time on Regent and I can say I was not disappointed, but they fall a little short of their self proclaimed 6 star rating. The ship: Navigator is a pretty little ship, but she has a problem with vibration in a sea. As one crew member told me, they have added a "skirt" to the stern to add weight to reduce the vibration. He told me it had improved the vibration. What ever you do, do NOT get a cabin on deck 7 aft. I met a couple who had an assigned cabin (780) and they told me it was unbearable to the point they told the ship they would fly home from San Juan. Their cabin was changed despite a sold out ship. Suite: Our suite was 6 star and our Butler (Vivek) and Stewardess (Yanti) were both 6 star and a credit to Regent. Vivek was available for any service from changing appointments in the spa to providing room service from the Compass Rose. Yanti kept the room in perfect condition and was ever present if needed, but out of sight when not. Dinning: Here is where Navigator falls short. First, it often took as many as 4 requests for an ice tea. There were many times that when serving, the waiter would reach in front of me to serve a beverage. It became a little annoying to have a forearm stretched across my plate. Setti Mare, their evening Italian restaurant on deck 10 seemed to have a problem with consistency. On Thursday evening, I ordered their sea food specialty and it was superb. Friday night we returned and I ordered it again and it was almost like they had served left overs. It was over cooked and covered in sauce. Compass Rose, the main dinning room, had the same problem with ice tea and forearms in your face. The food, I must say, for the most part was excellent. It appears that the serving staff are poorly trained. One passenger reported that he had ordered a special bottle of wine and when his glass got low, the wine steward filled it with the house wine! I would suggest to Regent that they take a lesson from Celebrity and hire trained wait staff. Shore excursions: We only took two and they were both excellent. Due to an at sea "rescue" of a sailboat at the behest of the USCG, we were late into San Juan and a number of shore excursions were canceled, but the one that did go ended up with the buss being caught in traffic for 3 hours. Certainly not Regent's fault, but they need better supervision of the tour operators . Itinerary: It seems all the cruise lines go to Samana or Cayo Levantado in the Domincan Republic. Why I have no idea. There is nothing there other than a beach. The same could be said for some of the other stops as most tours were beach tours. The ship stayed in St Barts until midnight. This is a pretty, small island that is very expensive (4 Euro plus tip for a coke). After an island tour and a brief walk around, there is little to do. Turks and Caicos was another beach tour stop, but the Navigator docks in the morning and must anchor out after 1pm as two larger ships come in to the small dock. The weather was not conducive to tendering due to seas, so we left at 1PM rather than the 5pm scheduled departure. All Inclusive: Let me say that the alcohol being poured on this ship could float her! It was much easier to get a double shot of Dewars than it was to get and ice tea. I ordered a Dewars on the rocks and had to ask for a glass of water as it had to be 5-6 shots of Dewars and 4 ice cubes. Overall: I had a great time as did my wife. Is Navigator 6 stars? No. Overall, I would rate her at 4.8 stars due to a poor "front of the house" experience. Those in the "back of the house" (chefs etc.) do, overall, an excellent job, but the wait staff is lacking in training and has a poor command of the english language. Read Less
Sail Date November 2012
VALUE We love Regent Cruises......no other cruise line gives as much value coupled with casual, Comfortable elegance. It is also generous with discounts if you do not use their Included air or hotel. Everything except spa, laundry ... Read More
VALUE We love Regent Cruises......no other cruise line gives as much value coupled with casual, Comfortable elegance. It is also generous with discounts if you do not use their Included air or hotel. Everything except spa, laundry and shopping is included. They Pour excellent wines...and top shelf liquor. I did enjoy champagne with my breakfast! INTERNET Very expensive on first and second cruises: $.95 to $.50/ min depending on package Since our third cruise we have had unlimited Internet and wifi Throughout the ship, you Can bring your own iPad or they will supply one, good assistance from the net manager And great free copying. ENTERTAINMENT This Thanksiving cruise Nov 15-25'2012. Had the most OUTSTANDING SHOWS 6 Of the nights....4 big broadway theme shows, a more intimate nightclub Beatles night, And the most amazing LE CIRQUE performance in any theater...land or sea of the 10 We have seen including Las Vegas. The 2 comedy nights were disappointing. An operatic Singer one night had a gorgeous voice. There is music and entertainment throughout The ship at other times as well as the usual cruise games and activities. FOOD Ranged from great to disappointing... But service was consistently excellent and there were Always more choices. There is only one fancy specialty restaurant, Prime 7. Service was so Leisurely that we left immediately after the main course to see the show. We were graciously Told we could come back just for dessert any other evening. Read Less
Sail Date November 2012
Our second Regent cruise - both on the navigator in the same suite. This time was as outstanding an experience as the first was a few months ago. I've worked all my life in luxury hotels, mostly in the US. I still work in a nearby ... Read More
Our second Regent cruise - both on the navigator in the same suite. This time was as outstanding an experience as the first was a few months ago. I've worked all my life in luxury hotels, mostly in the US. I still work in a nearby Hilton because I enjoy the hospitality business so much. Navigator provides service and quality in both food and beverage service and in cabin housekeeping that exceeds that available in any of the 19 land based hotels I'm helped run. The ship does things that astound me. I can no longer drink alcohol. After the second night underway, the waiters began to silently remove the wine glasses from my place at the table without being asked. It's open seating so there was no reservation with my name or cabin number on it so that they'd know. They must have passed the word that the old guy with the short hair couldn't drink. It happened in all three restaurants. I still can't believe it. During the 30 meals we ate on board I saw only one serving error anywhere within my sight range. One waiter reversed the appetizers for the two ladies at a nearby table. No other mistakes. That's overwhelming. The suite was large and comfortable. The steward knew when we were out of the room and did his work without ever disturbing us while we were there. He did have trouble remembering to refill the ice bucket when he turned down our bed at night and that's the only error in housekeeping we encountered. The bottle of gin the Regent put in our mini bar got down to the last inch or two and, somehow, was replaced with a new one before I knew my wife needed it. I couldn't find anything unpleasant anywhere. I can't imagine there are people that do. We asked for and got a kitchen tour and a bridge tour. That was serious fun for me. We had dinner with the Staff Captain the night following the Costa grounding and got his viewpoint on that event. The whole cruise was outstanding - we surely hate flying to the departure port and back but once Regent gets you on-board nobody could be unhappy. Read Less
Sail Date January 2012
The staff was excellent throughout the cruise. They were always helpful and friendly. The food was the best that we have had on any cruise. It was uniformly excellent. The wine list is good and the bar brands included in the price are very ... Read More
The staff was excellent throughout the cruise. They were always helpful and friendly. The food was the best that we have had on any cruise. It was uniformly excellent. The wine list is good and the bar brands included in the price are very good. The cabin was well appointed with a walk in closet and granite counters in the bath. Bath amenities were very good. We did notice the vibration in the aft part of the ship that has been mentioned in other reviews. I would be hesitant to book a cabin in that part of the ship. Our hotel in Ft. Lauderdale was an Embassy Suite. It was obvious that it got a lot of heavy use and did not meet our expectation of a luxury hotel stay. The transfer from the airport to the hotel went well but the other transfers were late and very poorly organized. We were told where to wait for the bus to the ship from the hotel and that an announcement would be made when it was ready to leave. The bus was an hour late an no announcement was made when it started boarding. Neither the hotel or transfers met our expectation of luxury. The shore excursions were very spotty. Only one met our expectations and one was so overcrowded that we cancelled a similar excursion later in the trip. Check with the activities desk on-board to get details about shore excursions. They are very helpful and knowledgeable. We did not see many of the entertainers but enjoyed the couple of shows that we attended. We enjoyed most of the ports and itinerary, especially St. Barths. Read Less
Sail Date January 2012
If I'd never been on a cruise before, this cruise wouldn't have been bad (although, for the money, I still would have been disappointed). Given that I've cruised with this line previously (including with the Paul Gauguin ... Read More
If I'd never been on a cruise before, this cruise wouldn't have been bad (although, for the money, I still would have been disappointed). Given that I've cruised with this line previously (including with the Paul Gauguin when it was part of the line) AND just completed a cruise on Azamara earlier this year, this trip proved to be far below expectations. With the exception of the housekeeping fiasco, all of my comments are of a comparative nature (to the past RSSC cruises and the recent Azamara cruise). I'll start with the area that 'stood alone' in that it was bad in any context: Housekeeping. We were fortunate to have an extraordinary stewardess (Jocelyn) for the first 1/2 of our cruise and cannot say enough good things about her. She exemplified everything I would expect from a high-end (i.e., expensive) cruise (or hotel, for that matter) experience. She was friendly, attentive, efficient and professional. Unfortunately, our positive experience with housekeeping came to an abrupt end when Jocelyn fell ill and we fell into the RSSC Navigator housekeeping abyss. There did not appear to be any consistency to the personnel or the process associated with tending our cabin. The times, people and level of upkeep were all over the map. Worst of all, our cruise ended (literally, the last night) with no service at all. I happened to catch a stewardess in the hall tending another cabin (at close to 9PM) and asked if there would be no housekeeping that evening. To her credit, she looked embarrassed that I even need ask and inquired as to whether our stewardess had ever appeared. Of course, she had not (whoever she was supposed to be that night). Bottom line is that we received no housekeeping at all that night. We'd not been left with the door signs (in the room every night when Jocelyn was working) for indicating a desire for service and had called earlier in the evening (an 'interesting' process whereby you press the 'stewardess' button on your phone and await a return call) to request service; unfortunately, no response ever came from that. While we were not incapable of tending our own cabin and had no urgent need of any particular housekeeping service, this is one of the things that makes the luxury experience a luxury. Clearly, this left an incredibly bad taste in our mouths and a lack of desire to expend our resources on another RSSC cruise. Other areas that were not nearly so negative on their own, but paled in comparison to past RSSC cruises and that of Azamara were: Dining: The dining rooms (La Veranda, Compass Rose, Pool Deck and Prime 7) were all fine (not amazing, but fine). Room service, on the other hand, was spotty. On multiple occasions, when ordering a meal (breakfast, lunch and dinner at various points over the 10 days) and specifying that it would be for TWO guests, we were served without the 'extras' (i.e., utensils, napkins, plates, condiments, etc.) expected (and eventually, specifically requested) for TWO people. Additionally, unless specifically requested, food obtained from room service did not come with anything other than that specifically listed on the room service menu (also significantly abbreviated from previous cruises) - as an example, if you ordered soup, you needed to order bread and butter separately if you wanted them. Public Rooms/Cabins: The primary area of observation here is that the Navigator is ready for a bath. Carpeting was worn and stained throughout the ship and in the cabin. Activities/Excursions: While the few organized excursions in which we participated were okay (again, not excellent, just okay), they were disorganized. Delays were the standard (and not due to weather related issues as can sometimes occur and is entirely forgivable). Something that Azamara did wonderfully (and RSSC not at all on this cruise) was to have a local representative board the ship in advance of disembarkation at every port (often the night prior) to provide information and MAPS for that port. I found this to be extremely beneficial on those occasions when I chose to explore independently. Service: With the exception of housekeeping, service was very good in some areas and spotty in others. Again, not awful; however, my previous experiences with both RSSC and Azamara included consistently excellent service across the board. Value-for-Money: This is the biggie. I cruised Azamara (7 days in Italy on the Journey) in April of this year and spent less than half what the 10 day Navigator cruise cost (P.S. I cruised a single traveler with NO single supplement in an equivalent cabin). The ONLY difference for which I benefited was that of 'free' (higher-end beverages are not free on RSSC) alcohol. For those thousands of dollars, several people could not have consumed that much 'free' alcohol. Long story, short - this, in addition to all of the above, will be why my next cruise is on Azamara and NOT on RSSC. Read Less
Sail Date November 2011
My mother was kind enough to take me on a cruise to the Eastern Caribbean this year, and it was a fantastic trip. It was my very first cruise, and everyone told me I'd be "spoiled" by going with Regent for my first cruise. ... Read More
My mother was kind enough to take me on a cruise to the Eastern Caribbean this year, and it was a fantastic trip. It was my very first cruise, and everyone told me I'd be "spoiled" by going with Regent for my first cruise. They were right!I loved the smallness of the ship: only 490 passengers. We had one of the few non-balcony suites, but that didn't matter at all - we had a fabulous view out the big window, and I could always go up on deck if I wanted to be outside.Everything was relaxed, yet genteel. I really had the feeling that every single Regent employee genuinely wanted me to have a wonderful time: from our sweet & efficient stewardess Jane, to the cruise director Lorraine, to Noel who works in the Pool Bar, to the Captain himself, John MacNeill. Loved his bagpipe anthems steaming us out of port!The excursions were great, too. I did a lot of snorkelling and enjoyed it all. The best was probably off of Grand Turk, where the sea plummets to 7000 ft! And, the "bike, hike, kayak" adventure on the Dominican Republic was unique, too, in that we were (mostly) alone in the forest. Loved it.I like that I saw a number of Regent employees off the ship when we were in port, including some on our excursions. I think (hope) Regent treats and pays its staff well, because they seem to be happy with their jobs, and that makes for an even better experience for the passengers, too.I'm already trying to figure out my next cruise on Regent! Read Less
Sail Date March 2011
We chose this cruise because we wanted to get away from the Alpine winter - the last two winters in Switzerland, where we live, have been brutal and we are sick of snow and ice. 10 days on a Regent ship in an area which would most likely ... Read More
We chose this cruise because we wanted to get away from the Alpine winter - the last two winters in Switzerland, where we live, have been brutal and we are sick of snow and ice. 10 days on a Regent ship in an area which would most likely be warm if not hot suited us to a T. In fact we had originally booked a 7 day Western Caribbean cruise on the same ship but changed to the Eastern one to have 3 more days on board. For us on this cruise, having travelled widely in the area beforehand, the destination was the ship itself not the ports. We flew from Switzerland to London, spent the night at the Sofitel at Heathrow (very nice hotel) and flew on the following day to Miami. We were on BA Business Class and all went according to plan. Comfortable flat beds, good cabin service and a smooth flight. On arrival in Miami we stayed with an old friend who lives in Miami Beach for a few nights. We did not want to go straight from airport to ship and were delighted to have some time to get over the jetlag and fatigue from the flights. We rented a Hertz car in Miami and drove up to Ft Lauderdale, dropping the car at the Hertz facility at the Crowne Plaza Hotel, next to the port. A free shuttle bus took over to the Navigator, berthed in one of the "nether regions" of the Port as there were many ships there that day. In fact all were huge - and when we got to ours the driver said "My - you have a baby ship" !! And that is just the way we like it!! We arrived at the pier at about 1150. Our bags were taken from us and we were escorted to a waiting area where we received a check in number. Around noon Damien LaCroix, the GM appeared and apologised to all waiting that check in would be delayed somewhat due to "technical difficulties". We could see the agents setting up their computers at the counters and I think that the delay had more to do with the fact that we were in an area that is used for cargo during the week and cruises on the weekends and so does not have permanent equipment for cruise passenger check in than to any specific technical problem. Anyway, we were called by number around 1220 and by 1230, champagne in hand, were off to la Veranda for lunch. This is the first time we have sailed on the Navigator since the major renovations in drydock some 13 months before. We were delighted with the changes - mostly in the public areas where the dEcor seemed much nicer than before. Of course the bulk of the work had been on infrastructure - the hull, the electrics and the plumbing and while you can see the "ducktail" you cannot really "admire" new electric cables or pipes! Anyway we liked the "new" la Veranda, and were impressed with the buffet lunch on offer. I remember remarking to my husband that it was one thing to have this during boarding when not all 490 passengers were around (the ship was full!) and another to have it repeated during the voyage. However, day after day it was repeated: good food, hot food hot, cold food cold, no queues to get served, no wait for a table for two...in short, with a full ship - terrific!! Shortly after 1430 we were told we could go to our suites. We had a Penthouse C which is a "normal" size suite but comes with a Butler. In our case Raj. Raj was a nice chap, good butler and did all he could to make our cruise an excellent one. Our Steward, Ricky, came by and introduced himself. I asked if our bed had been made up with two single duvets and he pointed out that it was indeed the case! My request on the Butler form had been read and compiled with. Good start! The last time we were on the Navigator we had a Navigator Suite. We liked it but found the bedroom very small - hard to get around the bed. The PH C suite was obviously smaller, but seemed more spacious in the bedroom area which we liked. The bathroom was the same with separate shower and bath. Unlike the last cruise (May 2009, Transatlantic) we only experienced "brown water" once and that was when I ran the bath for the first time. I rather think that perhaps the previous occupants of the suite had used the shower and the water had been standing in the pipes for a bit...or maybe all that money spent on the plumbing really was worth it! I would not hesitate to book the same suite - PH C - again. Nice and spacious (though not as spacious as the PH on the Mariner) and very comfortable. We had many occasions to sit outside on our balcony and found this to be more accessible and more comfortable than that of the Navigator suite. We found that the vibration in the stern has been reduced compared to what it used to be like, but has not vanished. This is, after all, a ship! One other improvement needs mentioning! The golf nets have been removed and a Putting Green installed on the Sports Deck. (Actually they had room to leave the Golf nets AND add the green...) Anyway for golfers (which we are) this is great. We went up there almost every day and really enjoyed it. It has an Astroturf surface, and about 7 holes, and there are little bumps and valleys... and when the ship is rolling it is really challenging!! We sailed at about 1730, following Lifeboat drill at which we learnt that the ship was literally completely full! No seats left vacant in the Stars Theatre!! At the Drill I also learnt some very good news - our Cruise Director was Dionne Lochner. She had been Cruise Director on our April 2010 Mariner cruise in the Mediterranean, and she is a very very capable CD as well as an utterly charming person. I looked forward to meeting her again!! Dinner that night was at Prime 7. We enjoyed the restaurant even though it is very small and perhaps the chairs are a bit over-powering for the space! We were delighted to see Stefano as maitre d'hôtel - he had been second in command at la Veranda on our previous Navigator cruise when it was called Portofino and he is a thoroughly nice man. And we were more than delighted to be able to order steamed lobsters. (Can't get these easily in Switzerland!!) It is really great at the little Navigator now has a real second choice for dinners and I wish that they would open Prime 7 for lunch on sea days as well. That would make a LOT of people very happy!! The next day we were supposed to have a BBQ on a beach in the Bahamas. Unfortunately for those who wished to go on shore (we didn't plan to) there was too much swell to provide safe tendering so Captain Armellino cancelled the stop and we headed to San Juan, effectively giving us two sea days in a row. (Great!) Dionne and her team and the Executive Chef Klaus Reinmuller and his team did some quick re-shuffling and the BBQ planned for the beach appeared at the Pool Deck. I should say a word about the revamped Pool Deck - the Buffet area has been expanded and now has a built in grill, outdoors. The furniture - tables chairs etc - is much lighter and easier to move around AND they have added several tables for two, in the shade near the Buffet area. We really liked this area and staked a claim to a table each morning about 11am to have a Bloody Mary or Margarita, read and then have whatever was on offer for lunch. That evening was the Captain's Welcome Reception. Captain Ubaido Armellino is a very nice person, but we felt his English was not up to the level he would like to feel comfortable in chatting to passengers...or perhaps he is very shy. Anyway we speak Italian, and talked with him at some length. But we never saw him around the ship as we have other Captains and we just got the impression that he doesn't quite "jell" with the guests. We could be totally off base, but that was out feeling. We ate dinner in the Compass Rose that night and it was not only delicious, but so beautifully presented the plates reminded us of a restaurant not far from our home that has a 19/20 rating in the Gault-Millau Guide - and that IS saying something! Maitre d'hôtel in the Compass Rose was another old friend - Delfino. Lovely to see him again, and in tribute to his oversight I can say that with a full ship we never, ever had to wait to be served, nor for wine, in the CR on this cruise! That night was the first of the "shows" - Just Swing. I do not know what Regent has been doing behind the scenes with the entertainment but it was my impression that the quality of the shows has risen in the last two years. At any rate the singers and dancers on this cruise were excellent - with the best show being "Cirque Navigator" which is sort of like the Cirque du Soleil. Our first port was San Juan where we docked in the middle of the Old Town. Very scenic area and the buildings made a great backdrop for our stay. We had not planned an excursion so we just picked up a map from the Tourist Rep on Deck 5 and at her suggestion went to take the free Shuttle bus that wends its way around the town. We did a complete circuit then got off and walked for a while before getting back on board. Both of us travelled reasonably often to San Juan in our working days and since we don't do "jungle walks" etc any more were quite content to limit our San Juan stop to just the bus and a walk. Next port was Road Town, Tortola. We took an excursion here that involved a bus ride over the island, with stupendous views over the Sir Francis Drake Channel, Jost van Dyke etc and then some inevitable free time to shop before taking a boat back to the ship. The chap who drove the boat was a bit of a cowboy and gunned the engines so that we went from wave crest to wave crest. Those sitting out front got soaked but didn't seem to mind. This wasn't the world's best tour, but it was more than adequate. Back on board we were happy to have lunch at la Veranda and then read for a while before Trivia at 4pm. The following day we were supposed to have stopped in St Bart's which I understand is quite a shopping Mecca. Sadly we couldn't as again the swell was too much for safe tendering. Captain Armellino announced that the port was cancelled but that we would go on to St Maarten, where we could dock, and that we would have much of the morning and all afternoon there. On arrival we did indeed dock, alongside 3 other ships, all carrying minimum of 3000 passengers!! Luckily for us we arrived between ship 1 and 2, and all the passengers from ship 1 were already in town. So we had no wait for the water taxi to Front Street. We walked along Front Street as far as we could, and then returned on the next street. Every second shop was selling jewellery - the others either T shirts or Electronics! Apparently St Maarten is as much a shopping Mecca as St Barts. We didn't plan to buy anything but were interested to see a small part of Holland in the Caribbean!! Back on board we ate lunch on the Pool deck (great hamburger) and then took a nap. (We aren't really the best party people in the world as one might gather!!) Next port was Virgin Gorda. Lots of people headed off to "The Baths" - great place for swimming! But we had been there before and - once again - preferred to stay on board. Dionne by now had realised that we preferred being on the ship to being on shore and she asked us if she should tell the Captain to just drive around in circles for the rest of the cruise!! I assured her that I would be most happy if he did. Cayo Levantado followed Virgin Gorda. We had wanted to take the "Visit Samana" excursion and when we signed up for it prior to the cruise there was no mention of spending time on a beach. However once we were on board the detailed excursion description included two hours of "beach or shopping". Neither one appealed to us so we cancelled it. We did take the tender over to Cayo Levantado which is an island off Samana, with one rather nice looking hotel. The tender operation was done by locals, not by our own tenders, which is the first time I have seen this. When we arrived at the island the tender captain told us that the next tender back to the ship would leave at 1pm. (It was then 11am). Horrified at the thought of sitting on a beach complete with "folkloric dancers" I asked if this particular tender would make another trip to the ship and was told yes. So we stayed on the tender and went back to the ship. The Tender Officer on board remarked on our quick re-appearance! So we told him what we had been told. Some fast footwork ensued, and the tender service was continued un-interrupted, all day. However friends who did go on shore said there was really nothing to do once there and that the beach was not fantastic. So much for the DR - and I was sad because I had never been there and had been looking forward to at least seeing something of it! Our last port was Grand Turk. The dock there is a long way from the town, and it was raining quite hard when we arrived. We went on shore to do some shopping (finally!) in their Duty Free and were quite impressed with the scope of it, and the way it was organised. Also with the beautiful beaches that stretched out beside it. We would have liked to take a walk along the beach, but not in the rain! Soon after we arrived two huge ships pulled in and disgorged their passengers. The beach proved very popular with them, and the rain gradually stopped. Apparently the Turks and Caïcos were colonised by Bermudians and I could see from the beach that they must have felt right at home! Beautiful turquoise water. Sunday, 16th January was our last day on board and, because it was Sunday, champagne and caviar appeared at breakfast - I love this Regent tradition!! It was also a sea day and there were lots of things on offer. BBQ lunch on the Pool deck, a lecture on "Pirates of the Caribbean", another on "Happy Feet" given by someone from the Spa, the (inevitable and not desired!) Art Auction, and another enrichment lecture on "Nicholas and Alexandra". Also a wine tasting, waffle teatime and a "popcorn movie". In short, no lack of things to do! We docked around 7am the next day and had breakfast in la Veranda as usual. Then we waited in Gallileo's to be called for disembarkation around 0900. We cleared Customs and Immigration without any request to have fingerprints taken and found our bags easily. We then we took a taxi over to Hertz instead of waiting for their shuttle, rented a car and were on our way. It was a perfect cruise. Plenty to do both on shore and on board if one wanted to. And plenty of time to relax, read and enjoy the ship. Wonderful food!! And so well presented. Superb service from everyone from the Butler and Steward to the Maitres d'hôtel, the delightful barmen (especially Elvis!) and the Pool Deck and la Veranda staff. A wonderful Cruise Director and Entertainment Staff. My only criticism is that on the Navigator there is no Observation Lounge and Gallileo's is really too small a space when the ship is totally full. I hope that in a future dry dock a "superstructure" could be built to expand what is now the Spa and Fitness area and that could be turned into a real Observation Lounge. Maybe then the Navigator Lounge area could be made into the Spa?? The lack of an Observation Lounge on a ship like the Navigator is a shame! Read Less
Sail Date January 2011
Uncertain as to how we would react to cruising, we chose a short (7-night) cruise to places we had visited many times previously. The exceptions were Grand Turk and Princess Cay, about which more later. Not to leave anyone in suspense, ... Read More
Uncertain as to how we would react to cruising, we chose a short (7-night) cruise to places we had visited many times previously. The exceptions were Grand Turk and Princess Cay, about which more later. Not to leave anyone in suspense, while we perceive some (inevitable) paradoxes in the cruise experience, we enjoyed our voyage and look forward to more cruises in our future. Our boarding experience was swift and pleasant. Our first sight of the cabin banished our principal anxiety: it was surprisingly large and thoroughly welcoming. The verandaha ballyhooed 50 square feet was great for standing on to observe waves and port scenes, but too small for anything else. We both liked the smallish size of the ship, the inherent intimacy. But we also felt that on a longer cruise, the choice of only two restaurants might be too limiting. Food and service are critical to a satisfying cruise, and particularly on a self-described luxury cruise. We always ate late, never entering Compass Rose or Portofino, the optional Italian restaurant, earlier than 8:00pm. Thus we were always offered the chance to join other passengers already seated. We eagerly accepted these assignments, as we thought that meeting our fellow cruisers across a dining table would be the easiest way to make on-board friends. There is a powerful temptation to fall back on hyperbole when writing about personal travel experiences. One's hotel was "superb." The food at a restaurant in Dubrovnik was "extraordinary." The guide in Buenos Aires was "non pareil." To be clear, we enjoyed our Navigator experience, but the following ratings are, I think, mercilessly accurate. The food. Bountiful, always at least good, sometimes very good. You cannot prepare meals for 450 people, offering them a dozen or more choices, and rival the cuisine at any Michelin-starred restaurant. That said, a curry one night was excellent. Fish was always very good. Corned beef hash in the morning was perfect. Hot dogs (in particular) from the pool grill were excellent. A Mexican fiesta from the same source at lunch was great. (Though for my palate, Corona is the least singular of all of Mexico's cervesas.) We thought service was never less than good, with frequent rises to refreshingly concerned. One lapse should be noted. If you plan to bring a Waterpik or other personal dental equipment have a care. In advance of the cruise, the Regent service desk assured us that outlets were available in the bathroom for 110volt (U.S.) appliances as well as shavers. Not so. On board, we asked for an extension cord to plug into the dressing table outlet which normally serves the 110volt hair dryer. After some consternation, this was furnished. The Waterpik whirred into life momentarily, and then fried. Could I be the only Regent passenger to travel with a Waterpik? To reiterate, cabin stewardess, bartenders, waiters and dining room staff were uniformly agreeable, almost universally in a way that suggests attitude coming from the heart, as well as from training. The ports. Our surprises were Grand Turk and Princess Cays. Our first trip to GT, though we had been to Provo a half-dozen times over the years. The cruise terminal is Disneyesque, and (thankfully) most passengers stay there. An enormous P&O vessel that dwarfed our trim little vessel was tied up across the pier, and disgorged more than 3,000 Brits at the same time as we disembarked. We rented a golf cart and puttered about the island, which is still recovering from hurricane Ike and, it appears, from the fraudulent activities of recently displaced government. Princess Cays, which we visited as our last port of call because of weather, loomed as another re worse Grand Turk. After all, one could reasonably expect the marketing gurus at a cruise line to trade island ambiance for an American Idol image of the Bahamas. Not so. Our 400+ passengers were easily accepted among the carefully planted palms. We delighted in feeding the frenzied fish the stale bread that was provided. And the barbecue was low key and satisfying, though Corona was (alas) the only beer available. So, kudos to Regent (or whomever) for their restraint in keeping Princess Cay more or less akin to its natural character. Though note that the islet can accept as many as 3500 passengers at once, and what it feels like submerged beneath that wave of sun-burning humanity is anyone's guess. So, where next? We would like to try a bigger ship on a longer cruise. Perhaps Regent Voyager? I think we would like a London to London cruise that touched at the Orkneys, Skye and other places a bit difficult to reach. A question that more experienced cruisers virtually all of you might be able to answer. Why do per diem costs increase as the duration of a cruise increases? That seems counter intuitive to the way most things, travel included, tend to work. Read Less
Sail Date January 2009
We had booked the cruise with a travel agency in Dallas. I had requested everything to be first class big handicap friendly suite for my parents, handicap friendly limos to and from the airport, etc. My Dad was recently diagnosed with ... Read More
We had booked the cruise with a travel agency in Dallas. I had requested everything to be first class big handicap friendly suite for my parents, handicap friendly limos to and from the airport, etc. My Dad was recently diagnosed with Leukemia as well, so we wanted this to be a special cruise for the three of us and our caregiver. We had traveled on Carnival, Celebrity and Princess before. Carnival was a nightmarish cattle call of humanity...Celebrity was middle of the road with very unfriendly staff and Princess was great but crowded, so we were attracted to the fact that this ship only had 490 passengers and over 800 staffers. After we booked the rooms (I was disappointed that no handicap rooms were available...more about that later), I researched the Navigator online. Apparently it started out as a Russian research ship, then was converted to cruise ship, refurbished in 2006-2008 and the company was subsequently sold from Radisson to Regent. The only negative thing I could find was a lot of discussion online about the famous Navigator rattling sound so I brought as portable fan with me just in case. After 8 days on the Navigator, let me just say that even with my room (531) right next to the dining room, THERE WAS NO RATTLING SOUND to speak of in my suite. I did hear some rattling upstairs prior to some of the shows but that was it. My parents are almost 80 years old and spoke with many of their friends who had traveled on both Regent and Crystal and most found that Regent was far superior in service and food. The average age on Regent was also in the 50-60 range, while everyone told us that Crystal's age was about 80. All drinks are inclusive (Cokes AND spirits) with Regent, so that was a plus as well. We didn't book it until about 90 days before so we ended up paying about $3000/person. The airfare was booked using Advantage miles so we saved about $500/person there. American Airlines was wonderful to work with regarding my father's use of a wheelchair. They called me prior to our departure from Dallas. Someone from A/A was always there for us to help lift my Dad into his seat, whether in Dallas upon Boarding or Fort Lauderdale upon arrival and going back as well. KUDOS TO AMERICAN AIRLINES!!! The limo to the airport in Dallas was great (memo to wheelchair users...better to get a handicap bus next time with a wheelchair lift) but the real nightmare was in Fort Lauderdale. Our travel agent's first screw up was booking a trailer/van to pick us up!!! There was no way my Dad could be lifted into that contraption so I had to call her and she snapped to it and got us a limo (for $210...the going rate for the 3 minute trip to the cruise ships). We didn't get to the docks until about 2:00 (after waiting 45 minutes for the new limo to show up) but once we got there I felt like royalty after being greeted by the Regent staff. They were everywhere!!! "May I help you..." "Yes sir..." "Let me get that for you..." Now I know we are paying for the service BUT IT SURE FELT GOOD!!!! We were greeted with champagne and they even rolled my Dad all the way to his room where we found the next nightmare....The travel agent had requested that a ramp be placed in the room so that the bathroom floor was flush with the suite AND IT WAS NOT THERE....HELP!!!! Well we called the Regent staff (Martha was especially helpful) AND THEY BUILT A RAMP FOR US IN ABOUT 30 MINUTES!!!!! AMAZING SERVICE!!!! I went to my suite and was very pleased with the size of the room. It was especially spacious for me since I was all by myself in the room. Huge walk in closet with safe and wood hangers. Beautiful marble shower and separate tub. Big flat screen TV. Separate sitting area. At first I was disappointed that I had one of the few rooms with no balcony but honestly since I only slept, dressed, showered and ate breakfast in my room during the cruise, I really didn't miss it that much when all was said and done. We changed for dinner and ate in the Compass Room. I loved the fact that there was no assigned seating (like being in the 3rd grade on most ships) and we could dine at whatever time we chose, within reason for dinner and breakfast. Also 24 hour room service, which their caregiver used at 1:00 a.m. to order a sandwich, which got there hot in about ten minutes!!! I ate breakfast almost everyday in my room after that and it got there right on time, was hot and delicious EVERY SINGLE TIME!!!!!! After dinner they went to the show and I went to the casino. I love poker and craps and was disappointed that they had taken out the poker table, but was quickly assured by Helene, the casino staff manager that the craps table action would more than make up for it. AND SHE WAS RIGHT!!!! I spent most of the next 6 nights at the craps table either right after dinner or after the show for the evening and met some great folks there (Chet, Danny, Kirby, Richard) and the casino staff was fantastic!!!!! KUDOS TO HELENE!!!!! Quite by accident we met the couple in 529, which was the room in between our two rooms and we spent the rest of the cruise with them (Holly and Joe) and their friends (Chris and Jamie). I won't say more, except we have met new friends for life and are still communicating with them and we have Regent to thank for bringing us all together (the first thing or the second thing?...what thing?...OOOOOUUUUUUU!!!!!) We ate dinner one night in Portofino's and was disappointed by the food...EAT AT COMPASS!!! The shows that I saw were mediocre at best. The Buddy Holly impersonator was about as good as a bad Karaoke singer and the Vegas Rat Pack review was just awful (how can you do Elvis with no sideburns or sunglasses? how can you do Dean Martin without a drink in your hand??). My parents and their caregiver loved the Motown show and everyone talked about how our caregiver was dancing on her feet throughout the whole show (I guess she was easy to spot, what being the only African-American woman on the ship!). There was always room at the pool...I never had to wait for anything...It was just wonderful!!!!! One very bad incident. Our caregiver had a seizure in Puerto Rico (she had a history of heart problems) and had to be hospitalized and we later flew her home to Dallas...(NOTE...ALWAYS BUY TRIP CANCELLATION INSURANCE,,,IT PAID FOR HER ENTIRE HOSPITAL STAY, THE FLIGHT HOME AND ALL ARRANGEMENTS,,,WHEW!!!!). The quality of food was excellent, especially the soups which were indescribably delicious!!! The level of service was amazing, especially since ALL TIPPING WAS INCLUDED!!!! I had a massage, which was awesome and my Mom had two complete makeover days (all free since when we boarded we all had any where from $300 to $600 ship credits given to us to spend on massages, cigars, Regent wear, etc.) Look...if you want a non stop party cruise with lots of screaming and yelling and drunk idiots, THIS IS NOT FOR YOU...But if you want class, fine dining, great company, quiet and efficient service, then by all means...BON VOYAGE!!!! I AM DEFINITELY CRUISING AGAIN WITH REGENT!!!!!!!!!!!!!!!!!! Read Less
Sail Date January 2009
Seven Seas Navigator Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 4.1
Entertainment 3.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.6
Family 3.0 3.6
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 4.0 3.5
Rates 4.0 3.8

Find a Seven Seas Navigator Cruise

Easily compare prices from multiple sites with one click