5 Regent Seven Seas Navigator Cruise Reviews for Luxury Cruises to Baltic Sea

I chose this cruise because of its itinerary. This was my first time on Regent. I usually do Princess. If you want to try Regent, start with another ship. The Navigator is old, small, has very little entertainment during the night or ... Read More
I chose this cruise because of its itinerary. This was my first time on Regent. I usually do Princess. If you want to try Regent, start with another ship. The Navigator is old, small, has very little entertainment during the night or day and the decor is average at best. One of my biggest problem with this cruise line is their costs to book your hotel and airport transfers. They pay for your first night before the cruise, but obviously it has been figured into the cost already. If you want to stay additional nights, I strongly suggest that you book it yourself. They charged $419 per person for the additional night. Our room only cost about $300 a night for double occupancy. So by booking with Regent, I paid over twice as much for that second night. I had my daughter with me on this trip and even though she was staying in our suite during the cruise, I had asked for an additional room for her before cruise. They put her in our room on the sofa bed and charged an additional $769 to do so. So now this extra night has cost me $1,607. Apparently, a third person in a suite does not get a free room the night before. I was encouraged by Regent agent to book the room through them because they could not guarantee both nights would be in the same room if I did not. I ended up paying for my daughter to have her own hotel room for both nights and Regent would not refund me the $769 because it was not done 30 days prior. I did not realize there was only one hotel room until I arrived in Dublin. Long story short - I would have saved a lot of money if I had personally just booked two rooms for two nights and skipped on their "free" one night of hotel. The airport transfers are no better. They have a private driver pick you up at airport which is very nice but they forgot to notice that my daughter was on a different flight and then never picked her up. She took a cab for $56. Regent charged us $113 times 3 for airport transfers. It did include a ride on a bus from the hotel to ship but still very pricey. The positive things about this cruise were the staff and the food. Everyone that assisted us on the ship were top notch. The food was the best I have had on a cruise ship. Their one specialty restaurant was excellent but we could only get one night's reservation on a 12 night cruise. All alcohol is included with your cruise and they serve excellent choices of liquor, wine and beer. The downside is people can over drink when it is basically free. The excursions were also included and they were satisfactory. We ended up paying for premium tours 3 times but there are plenty of free ones. Be sure and book those early on and do not wait till right before the ship departs. The good tours fill up fast. Read Less
Sail Date June 2019
We chose this cruise to celebrate our Silver Wedding and we chose Regent as we have sailed with them previously. We like the all inclusive nature of this company. Yes, you look at the headline price and wince but you never have to pay for ... Read More
We chose this cruise to celebrate our Silver Wedding and we chose Regent as we have sailed with them previously. We like the all inclusive nature of this company. Yes, you look at the headline price and wince but you never have to pay for anything thereafter – all drinks, gratuities, excursions etc are included. Only spa treatments and shop purchases are not covered. We spent $27.00 over the course of the 20 days! Another benefit of Regent is that few announcements are made over the PA system in your suite. Thus, you are not constantly bombarded with announcements etc. On sea days, the captain updated us about our position, the weather conditions etc but that was it. We opted out of the airfare promotion by organising our own flights to Copenhagen from Edinburgh and from Amsterdam to Edinburgh. Taking advantage of a car park deal at Edinburgh Airport and booking a taxi from City Taxis Amsterdam, payment to the driver, we saved about £200.00 per person of the published Regent fare. Sometimes it does pay to do your own thing. We have friends who stay north of Copenhagen so we did not have the expense of finding a hotel prior to the cruise. We enjoyed a few days in North Zealand before embarking the Regent Seven Seas Navigator. Embarkation was from noon and since the ship only holds 490 guests, there were no queues so the process was completed swiftly. The welcome glass of champagne was most appreciated and set the tone for the rest of the cruise. The ship has recently been refurbished and we did like the new colour palette in the public areas and in the spacious suites. Dining on the Navigator is either at Compass Rose, the main restaurant, La Veranda for breakfast and lunch and which becomes Sette Mare, an Italian themed restaurant at night, or Prime Seven, the New York steak house. Although reservations are required for the latter, there is no additional cover charge. I have coeliac disease and all the staff took great care to ensure the food I was eating was safe for me to consume. The only downside was that I had to order dinner for that evening before I had had breakfast! The food in all three was excellent as was the lunchtime pool service with themed buffets depending on the port of call that day, as well as the usual fare. We were fortunate to have a very good guest speaker on board, Michael Scott, who added to our ports of call with some history, geography and wildlife information. Additional information was broadcast on our suite TV about the various ports of call and the tours which were on offer. Entertainment was provided by the Regent Seven Seas band and the onboard singers and dancers whose shows were really good. Okay, they were not the same as the westend shows on the bigger ships but we refer the intimacy of smaller ships. Our cruise director, Ray, was his usual brilliant self and did a great job keeping us all entertained. There is a well equipped gym on deck 12 forward, with glorious views of the ocean, should you be so inclined. We did not make use of the spa facilities but onboard treatments are expensive, plus an 18% service charge – not for us. The staff worked very hard to ensure the cleanliness of the public areas, which were always immaculate. We liked the new library and coffee connections area, and the computer area opposite had 6 computers but as every guest has free wifi, most used their tablets, phones etc. Alex was always a very patient IT consultant and usually managed to resolve any IT issues. The Stars Theatre is over two decks with good sight lines from nearly every seat – no pillars in the wrong places! Reception was manned 24 hours per day and the friendly, helpful staff made every effort to answer all guest questions. There are also guest laundry facilities on decks 5, 8, 9 and 11 and these were well equipped and maintained. Service was fantastic and many staff knew our names, and addressed us as such, within 24 hours of boarding. Our suite stewardess, Wai Wai, was always helpful and kept our in-suite beverage cabinet well stocked with our choice of soft drinks and provided plenty of bottled water. She also provided us with our choice of wine on request. Shore excursions were included in each port of call and were generally of a high standard. We opted to take the Regent Choice excursion to Hardangerfjord – the queen of the fjords – from Bergen. This was a full day excursion with lunch included and was a fantastic experience. Our other ports of call included Lysekil in Sweden, Stavanger, Alesund, Trondheim, Hammerfest, Honningsvag – for the Nordkapp (the most northerly point of mainland Europe) – Lerwick, Rosyth, Tynemouth and Amsterdam (overnight). In addition, we had stops at Murmansk and Arkhangelsk in Russia. Our stop at the Solovetsky Islands was cancelled due to poor weather conditions which prevented the launch of the tenders. Some of our fellow guests wondered why we visited Murmansk – a not very pretty industrial port. However, this was the destination for the Arctic Convoys during World War Two and there is a great deal of appreciation for the Allied effort to keep the USSR supplied. Murmansk was under constant bombardment for 40 months and was granted the title of ‘Hero City of the Soviet Union’. The Alyosha Monument is a towering 5,000-ton statue of a lone soldier that commemorates the Soviet Arctic forces that resisted the invading Nazi army in 1941and defended the Kola peninsula. Arkhangelsk is a pretty city and was also a destination for the Arctic Convoys during the summer months when it was ice-free. We spent the morning at the Naval Dockyard- Russia’s first merchant shipyard - before heading out, after lunch, to Malye Korely, an open-air museum of wooden buildings from throughout the region. The buildings represent different architectural traditions and time periods, with the oldest building dating from the 16th century. As I said at the beginning, the headline price looks very expensive but when you consider all that is included, we think that it is good value for money overall. Read Less
Sail Date August 2018
Cruised on Navigator 3 times. Last cruise was a 20 day Northern Europe through Norway and northern Russia this summer. Interesting itinerary. Many Norway ports, into theArtic Circle, Murmansk and Archangelsk in Russia. Then Shetland ... Read More
Cruised on Navigator 3 times. Last cruise was a 20 day Northern Europe through Norway and northern Russia this summer. Interesting itinerary. Many Norway ports, into theArtic Circle, Murmansk and Archangelsk in Russia. Then Shetland Islands, Edinburgh Scotland, Newcastle UK and finally Amsterdam All Regent ships are a home away from home with white glove treatment. Caring and attentive staff. Food and dining are the best and accommodations are excellent. We loved the included excursions. No problems. The entertainment was always enjoyable. After the show, we always found a great movie before going to sleep. We always order breakfast to the suite before leaving on a tour. Simply put your choices on your card. You can usually add something not standard, as well. Always set up to meet our time schedule. We usually have a butler and although it is an extravagance, we loved being spoiled Simply the best. However, We do like the Explorer better. Read Less
Sail Date August 2018
We put three cruises together starting in Dublin 7/18 and disembarking in Barcelona 9/1. The positive was the crew and service was excellent for the most part. The negative is extensive. The ship was not particularly stable with a ... Read More
We put three cruises together starting in Dublin 7/18 and disembarking in Barcelona 9/1. The positive was the crew and service was excellent for the most part. The negative is extensive. The ship was not particularly stable with a good deal of pitching and rolling in calm to moderate seas. Vibrations at the stern were noticeable even on the 10th deck. Some people in cabins at the rear portion of the ship demanded new cabins. The food was mediocre for the most part. The signature Prime steak restaurant had to recook a medium rare filet on two occasions. Surprisingly there was little local food and wine as we cruised Scandinavia and Europe. Wines were focused on primarily US wines and frequently ran out without resupply. The ship docked most of the time a significant distance from the actual place we were visiting. Long bus rides were the standard and cabs back and forth were extremely expensive. Tours were clearly not designed with the guest in mind but for the convenience of the cruise line. Many times tours were scheduled when venues or cities being visited were not open. the maddening thing was there was adequate time to run the same tour a few hours later in the day without impacting the scheduled departure times. Many times the "free time" did not occur due to the guide not managing the tour properly. 75% of the guides were substandard compared to other guides in Europe and on river cruises. It was a very expensive experience with such a negative result. Many people with hundreds of cruising days on Regent were complaining about the lack of quality on the cruise as compared to their other experiences. Read Less
Sail Date July 2018
Given the slams at RSSC and Navigator, I was concerned about my Black Sea (Istanbul-Athens) cruise. I have cruised extensively on Silversea, Seabourn, and RSSC; however, I have not been at sea for several years. This was my third ... Read More
Given the slams at RSSC and Navigator, I was concerned about my Black Sea (Istanbul-Athens) cruise. I have cruised extensively on Silversea, Seabourn, and RSSC; however, I have not been at sea for several years. This was my third cruise on Navigator. I do not understand previous complaints. Navigator is a wonderful ship, and I will return in a heartbeat. Yes, the ship is a tad thread-worn: Chairs in some lounges are a bit threadbare. Areas of carpet have been replaced. The bed was a bit lumpy. But I know that the ship will be going into dry dock in a couple of months, and I understand that these minor deficiencies will be corrected. The service was fine (not overwhelming or suffocating, but as needed above and beyond the call.) I had a minor accident (fall) on a tour: The attendant was ready with disinfectant, bandage, etc. A couple of days later he inquired as to how I was doing. The food was generally quite good -- occasionally exceptionally good. Service was prompt in Compass Rose. Wi-Fi worked well, and the RSSC Seven Seas Society benefits (e.g. free internet at Silver) are very nice. I did notice one area of cut-back from my previous experience. It's a detail. But it grated. Previously, menus for the following day were distributed the previous night along with Passages. I understand why this practice was abandoned: It was costly in paper and toner, and it was definitely not "green." My understanding was that menus were available on interactive TV. That seemed a fair work-around. However, menus were not on the TV. If one wanted to see the menu one had to go to a bar or the restaurant itself. This is really not very satisfactory if one is back from a tour, has showered, is in a bathrobe, and wants dinner served in the suite, and doesn't know what's on offer. Is Room Service to read the entire menu on the phone? This was my major disappointment with my Navigator cruise. If that's the greatest disappointment, the conclusion must be that it was a fine cruise. It was. Read Less
Sail Date September 2009
Seven Seas Navigator Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 4.1
Entertainment 3.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.6
Family 3.0 3.6
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 4.0 3.5
Rates 4.0 3.8

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