15 Regent Seven Seas Mariner Transatlantic Cruise Reviews

We thought Regent Seven Seas was a "premium" cruise line. It's not. From the first day there were problems. In our cabin, we tried to turn on the tv to see the safety information. The tv didn't work, so we tried to ... Read More
We thought Regent Seven Seas was a "premium" cruise line. It's not. From the first day there were problems. In our cabin, we tried to turn on the tv to see the safety information. The tv didn't work, so we tried to call someone to fix the tv. The phone didn't work either. One night we turned on the bathroom faucet and muddy, dirty water came out and didn't clear up until the next day or so. Another night the toilet didn't work. Our bathroom door wouldn't shut. After workmen came to fix it, when they left we tried to open it and the handle fell off. The food was mediocre. The waitstaff in the restaurants kept getting the orders wrong, or forgot to bring orders at all. The reception clerks were perfunctory and didn't seem to know what they were doing. The "unlimited" wi-fi either didn't work at all on some days or on other days it was intermittent and slow. There was a big leak in our bathroom. Our shower didn't drain, so we showered in pools of water. The women's public rest rooms had broken toilet seats and doors. The wallpaper on one of the walls in our cabin was peeling off, so workmen had to come in and replace it. We had hoped for a relaxing and pleasant cruise, but with the constant stream of workmen coming in and out of our cabin to fix things, it was one interruption after another. By the end of the cruise, I had a serious eye infection and both my wife and I had severe allergy problems, probably from exposure to all the work dust and fumes. Maybe things changed when Regent was taken over by Norwegian Cruise Lines and Apollo Mgt. That's what other passengers told us. They are obviously trying to cut back and have turned what may have once been an upscale cruise line into a mediocre one, certainly not worth the money they charge. Read Less
Sail Date April 2018
Review of the Lisbon to Miami cruise on the Regent Seven Seas Mariner October 13 2014 to November 3 2014. This review will cover only the time spent on board the ship and will not discuss the pre travel arrangements organized by Regent and ... Read More
Review of the Lisbon to Miami cruise on the Regent Seven Seas Mariner October 13 2014 to November 3 2014. This review will cover only the time spent on board the ship and will not discuss the pre travel arrangements organized by Regent and is a separate issue. I booked this cruise early (about a year) because I wanted to be part of the Larry Cohen Bridge program which was limited to 62 passengers. I have traveled on the Mariner before so I was familiar with the Regent experience. I was booked in cabin 774 on deck 7 which is category H Deluxe Veranda suite. The Mariner is an all-suite ship and the total square footage and location on the ship are the differences that make the stateroom more expense and are in the higher categories. H is the lowest category. My location was about 5 cabins from the rear (stern) of the ship on the port side. The Mariner was refurbished in April 2014 and I found the ship very clean and shiny. I was not thrilled with all the wall art (although some of the large pieces were excellent) but that is a personal judgment (I’m not a sophisticated judge of art). I am not a Pool person or a Spa person so I can’t comment on those areas. I usually am in bed by 9:30 PM so I can’t comment on the nightly shows or night club actives but I will comment on other areas of the ship. The Suite I am 6’3” tall and appreciate room to move around when cruising. I found the cabin very comfortable and equate it in size to a Mini-Suite on the Royal Princess, except that the bathroom on the Mariner was larger. The stateroom has a large walk-in closet with a 5 draw chest, a security safe and many feet of hanging space. Between the walk-in closet and the bathroom is a lighted make-up vanity (portable seat) with mirrors for ease of use and a storage draw with hair blower for use on the ship as well as a portable magnifying mirror. A full length well lighted mirror is provided on the wall of this hallway. The sleeping area has a large bed (King or 2 twins) with built in night stands with 2 drawers each side and excellent lighting for reading in bed. The other half of the room is a living area and contains a desk (portable seat) with a large drawer and a built in dresser with 3 large drawers and a built-in mini refrigerator filled with Ice cubes, complimentary water bottles and cans of soda. The built-in unit has all the bar tools and glasses needed for preparing bar drinks. Additionally the unit has a 37” LCD TV on a swivel so it can be turned to be viewed from the bed or any other place in the room. A DVD player is also included and DVD’s can be loaned from the library. The TV has a much enhanced entertainment system that provides 150+ movies (free) as well as access to your ship board account, dining room menus daily activity announcement show (by the cruise director) and some recorded events such as on board lectures and port visits. The room is completed with a full size couch, a upholstered chair and small cocktail table. A table conversion board is provided (hidden out of way in the room) so that it can be used (by Room Service) to expand the size of the cocktail table for in room meals. This complete living area can be separated from the sleeping area by built-in drapes between the two areas so that one can nap while the other uses the living area or veranda. The living area also has access to the veranda through a sliding glass door. The veranda has 2 comfortable chairs with removable cushions and a small cocktail table. Two telephones are included as well as a digital clock with alarm. The clock is adjusted by the room steward any time there is a change in time zone when out at sea. The bathroom is about 6’ 6” in both directions with a large full size shower. The shower has both an adjustable Rain shower head and also an adjustable handheld shower head. A twist of the faucet handle switches from one shower head to the other while the other shower handle sets the temperature of the water. A vanity covers one wall from the shower to the other wall with a large single sink and two glass shelves on each side to store items. There are also three (2 shelved) storage area under the sink as well as a behind the door rubbish container and built in tissue dispenser. Opposite the sink area was the commode. All the tile looked refurbished and the bathroom was always clean and sparkling. The design of this suite was well thought out and very comfortable during our 21 day cruise. The only negative I would say is that the TV system did not have Closed Captioning. Having said that, I have found that most cruise ships do not have Closed Captioning on their entertainment system unless you have a DVD player and use a DVD that offers CC as an option. Each day at noon the Captain used the announcement system to update the passengers on the location and status of the cruise i.e. next port, weather, time change etc. The Food There are a few different venues for food service including Room Service. All dining room venues provide white table linen service. Compass Rose is the main dining restaurant where breakfast lunch and dinner are served and the daily menu changes. Reservations are not needed. I found that the food in general is excellent. The food service staff is very accommodating, the menu has a lot of variety and the kitchen is very good about preparing special request or diets. The rolls and bread are always fresh and the food presentation is excellent. The Pastry and deserts are outstanding and the presentation of the deserts is the best that I have ever seen. I ordered a Tropical Fruit Tart one night and the presentation was so good I couldn’t believe it. It was a work of art. I’m sorry I didn’t have a camera to take a picture. I found that the Filet Mignon and Prime ribs was excellent. Although baked white potatoes were always available sweet potatoes were not. La Veranda is a (white table linen) buffet style restaurant that serves breakfast and lunch daily. At dinner time this area is converted to Sette Maria a full service Italian Restaurant. No reservations are required. I never ate in Sette Maria during this cruise but their menu did look interesting. The Pool Grill serves a fitness breakfast and daily unique grilled menu at lunch time as well as typical Hamburgers, hotdog fries and ice cream desserts. No reservations are required. There are 2 Specialty Restaurants that require reservations and each passenger can schedule one reservation in each venue during their cruise, however there are times during a cruise that there are a few reservations available so if you are interested it pays to check that out. Prime 7 is an upscale Steak, Chop and Seafood restaurant that has a fixed menu. Signatures is an upscale French restaurant that has a fixed menu. The Coffee Connection is a convenient café type area with a Barista to provide specialty coffees. Breakfast items were available in the morning and other snacks during the day till 4:00 PM. After 4:00 PM you could still use a nearby machine to get some limited special coffee’s and cookies. Internet The computer room which was next to the Library was managed well and had about 16 computers available to passengers. Many passengers received free internet access as perks for the higher level members in the Captains Club. Internet access could be purchased at $160 for 200 minutes or $.99 a minute for ad hoc access. Wi-Fi was available throughout the ship and the satellite connection was typically very good. I never had to wait on line to use one of the computers and the IT manager was always helpful. One of the perks I had was one hour of free telephone calls. I used this perk a few times (from my cabin phone) but with the time difference between the ship and home it was difficult to connect up. Email worked fine. Library The Library was located next to the Computer room and the Coffee Connection café. There was comfortable seating and it was a nice quite area to relax and read the current newspapers that were available in the Café. There are about 100 (older) DVD’s available to checkout as well as a reasonable amount of hard cover books. The DVD movies available on the in cabin TV were more current. The Librarian also provided a number of board games as well as Jig Saw puzzles. Boutique The Boutique is open only on at sea days. It is limited in size so if there is something that you really need, I suggest that you purchase it as soon as possible because they have a limited amount of space to store all sizes. Like a general store they provide things that you may have forgotten to pack such as toothpaste or aspirin. There is a limited amount of name brand clothing is well as promotional (Regent, Mariner) clothing and a lot of jewelry and watches. I am a pretty good shopper but be prepared to pay about twice what you would pay at home. However if you did not pack for colder weather and the weather changed, it is a good place to buy a sweater. That is it for this review, it may be a little wordy but if I had not taken this cruise and was considering taking a similar one this is what I would want to read. Good luck cruising.   Read Less
Sail Date October 2014
Our flight to Lisbon on TAP from Ft. Lauderdale to Lisbon was good with the exception of arriving about 5:30 a.m. Fortunately we had made our own hotel arrangements and they accomodated us and let us check in at a very early hour. Before I ... Read More
Our flight to Lisbon on TAP from Ft. Lauderdale to Lisbon was good with the exception of arriving about 5:30 a.m. Fortunately we had made our own hotel arrangements and they accomodated us and let us check in at a very early hour. Before I go any further I must say that I have given much thought to writing a negative review about Regent since we are gold members. We have been on many cruises on the Voyager and the Navigator and the Mariner and we loved them all. This time we were looking forward to it because a Larry Cohen bridge program was always outstanding in every respect. Our cabin attendents were the best ever and we really liked the refurbishment of the ship. Sadly, everything else went down from there. We had to miss three ports. The reasons were understandable but the attitude was "take it or leave it". We know the crew was overworked and understaffed when there was no time for a smile and the maitre'd was bussing the tables. The quality of the food and wine had gone way down. The specialty restaurants were no longer special. For entertainment on a missed port day we were given an English country fair. It was fun until we got to the bowling booth. It was tasteless to use frozen chickens for bowling balls. What a waste. We regret to say that the only way Regent is a luxury line now is in the price.   Read Less
Sail Date October 2014
Our Transatlantic cruise on the Mariner in 2012 (Monte Carlo to Rio) was such a great experience that we chose to do it again. This time it was Lisbon to Miami. The Mariner and her staff once again more than measured up to our ... Read More
Our Transatlantic cruise on the Mariner in 2012 (Monte Carlo to Rio) was such a great experience that we chose to do it again. This time it was Lisbon to Miami. The Mariner and her staff once again more than measured up to our expectations! Our pre-cruise hotel was the Corinthia in Lisbon, a very nice hotel. The room was quite spacious and very well maintained during our three night stay. The service by staff was fine at all times. The included breakfast buffet was excellent. We would stay there again for sure if in Lisbon. Travel from the hotel to the ship was excellent once we got the bus moving. There were some issues getting the luggage from the rooms to the buses, the first bus was about 45 minutes late leaving for the ship. Quite a few of the passengers waiting for transport were more than a little upset. Perhaps all was not done in the most efficient manner but all reached the ship long before our scheduled departure. Once we arrived at the terminal, embarkation went very quickly and without any problems. After a very nice buffet lunch in La Veranda our rooms were made available at 2:30 p m. Our luggage arrived a few minutes later giving us plenty of time to get unpacked before the pre departure safety drill. The Mariner is in great shape following an extensive refurbishment in the Spring of 2014. Our suite was in very good shape and we found all the public areas to be visually much improved from our 2012 cruise. Service by staff in all different categories was at all times equal to or beyond our expectations. We have now spent a total of 48 nights on the Mariner and we have been treated exactly as one would expect when sailing with Regent. The pool bar staff is exceptional, the bartenders and staff made our afternoon happy hour gatherings memorable. The ports we visited were all very interesting. Standing out for us were Madeira, Lanzarote, Barbados, and Antigua. We were forced to miss a couple of scheduled stops--Dakar, Senegal because of the Ebola situation and Cape Verde due to a medical situation that caused us to return to the Canaries to evacuate a medical emergency. We also could not tender to Gustavia, St Barts due to rough water, a wise decision by the captain in our opinion. My wife and I think the activities provided were excellent? We both enjoyed many of the enrichment lectures, my wife found a daily Mah Jongg group on sea days, we did the sea day ballroom dancing lessons with Pascha and Ana, and really enjoyed playing Name That Tune with the resident pianist, Tim Kruse. Evening entertainment on the Mariner is outstanding!! The singers and dancers in the Broadway type shows are very talented. All four different shows they did were great, especially knowing they are performing on a moving ship. Singer- ventriloquist Mike Minor performing along with his special guests(formerly called dummies) was a very special treat. Violinist /comedian Dave Levesque was very good and also gave several interesting lectures. Disembarkation in Miami was without a hitch. We got our luggage in short order and were bused to the airport quickly and without any problems. We will definitely cruise again with Regent, which of their ships we choose will be based on ports and itinerary.   Read Less
Sail Date October 2014
We've been sailing with Regent, predominantly, for 15 years, our most recent prior cruise being on the Navigator, through the Panama Canal, in spring, 2011 (and we loved it). We were really looking forward to this cruise and, for the ... Read More
We've been sailing with Regent, predominantly, for 15 years, our most recent prior cruise being on the Navigator, through the Panama Canal, in spring, 2011 (and we loved it). We were really looking forward to this cruise and, for the second time, traveling on the Mariner didn't meet our expectations (the prior 2008 trip in Alaska was our least favorite). To start, they booked us in a 5 star hotel that had anything but 5 star service, including the chaotic luggage collection and transport to the ship. We've never seen any Regent embarkation that was so disorganized and it certainly wasn't a good way to start the cruise. We were pleased that they had our luggage in our suite by 2:30 (earlier than in the past), but we were in the first group bussed to the ship. We spoke to many others who experienced very long waits to get on their bus and it was raining by the time they got to the ship, making an unpleasant situation even worse. The public areas of the ship were recently remodeled and were very attractive, as was a lot of the artwork around the ship. We were pleased to see some familiar faces managing and serving in La Veranda and Compass Rose, and the dining room staff was unfailingly pleasant and friendly. Even so, we couldn't overlook the many service shortcomings, especially regarding repeated delays in wine and coffee service at lunch and dinner. I don't drink coffee, but my husband agreed with a previous reviewer, saying it wasn't good, even if it arrived in a reasonable period of time. Apparently they are training many new staff in anticipation of inaugurating a new ship in 2016, but knowing that didn't help our disappointment. This certainly isn't the service we'd experienced on past Regent cruises. The food was decent, not outstanding. Particularly disappointing was the selection at breakfast and lunch buffets; not nearly the variety we'd seen on previous cruises. I ate fish almost every day which turned out to be in my favor because we heard from red-meat lovers that they were disappointed with the beef/pork/lamb quality. We used room service several times. Although delivery was prompt, half the time the staff left something off the order, or added something we hadn't requested. Our standard mid-ship suite had been partlaly renovated, with a new bathroom, including a very nice stand-alone shower, a bonus for my husband who is moderately disabled. Otherwise, the suite had the same furnishings and linens they've had for several years and was overdue to be refurbished. Our stewardess/steward were exceptionally sweet and gave us outstanding service. The gym was well equipped with up-to-date machines and auxiliary equipment. There were many classes offered, but most often they were scheduled early in the morning (7:00 or 7:30) or late in the afternoon (4:30 to 6:30), not particularly convenient times if you want to sleep a little later or get ready for cocktails and dinner. We thoroughly enjoyed Edward Peck's lectures; the other lecturers offered weren't worth our time. Some of the evening entertainment was quite good (the new Jean Ryan production company and a couple of the pianists)but the rest were average, or even substandard. We loved Madeira and the Canary Islands. Seeing these out-of-the-way-places-for-U.S.-residents was almost worth the high cost of the cruise alone because it's prohibitive to fly there from the U.S. Most of our tours were adequate, although we did have to choose the easier ones because of my husband's disability, so can't speak to the more adventurous ones. For those of us that were again using the Regent transport services, the disembarkation process was almost as chaotic as the embarkation process. Given that many of the ship's passengers were challenged, it was especially distressing to have so little help getting our luggage from the dockside to our bus. When we reached the airport, with so many passengers arriving at once, there were very long lines to check in, even though we had first-class tickets. Definitely not first class service, and a poor way to end the cruise. Read Less
Sail Date October 2014
We cruised from Lisbon to Miami, supposedly via Madeira, The Canary Islands, Dakar, Cape Verde Islands, three Caribbean islands, and Puerto Rico to Miami. We missed Dakar (presumably due to Ebola although no-one ever said anything!), we ... Read More
We cruised from Lisbon to Miami, supposedly via Madeira, The Canary Islands, Dakar, Cape Verde Islands, three Caribbean islands, and Puerto Rico to Miami. We missed Dakar (presumably due to Ebola although no-one ever said anything!), we missed Cape Verde as we had to return to the Canaries to offload sick/injured passengers, and we missed St Barts due to rough weather. The three places highest on my Bucket List! Not the fault of Regent I know, but disappointing nevertheless and there was really no sense that Regent cared much about making the changes. The ship was good... the suite was fine and the crew service very good. The food was excellent (except the coffee.... why can't Americans make decent coffee?) and the entertainment good (not exceptional). I thought that the daily lectures were poor... old fashioned slides and powerpoint presentations about 'schoolchildren' topics. The TV channels in the suites were average .. the nautical info didn't fit onto the screen, the background music choice poor and limited if you wanted just some music in the suite, the TV show repeats were a choice of two! For one leg of the cruise we were at sea for nine days and this was not good enough. Good film range though was available. We have travelled on other cruise lines, and Regent are about average I reckon. Not quite the luxury line I hoped for, but I guess the rough weather didn't help...... Read Less
Sail Date October 2014
My wife and I are British, fit 70+ and have sailed with several cruise companies, both all inclusive and standard however Regent is at the bottom of our list now. As we were sailing from Rio de Janeiro to Barcelona we reserved through ... Read More
My wife and I are British, fit 70+ and have sailed with several cruise companies, both all inclusive and standard however Regent is at the bottom of our list now. As we were sailing from Rio de Janeiro to Barcelona we reserved through Regent two extra nights in the city. The hotel was in the process of refurbishment in preparation for the World cup and was far from luxury in any sense of the word. 1) We flew from England to Rio to pick up the seven seas mariner for the transatlantic cruise. No problem with the cruise other than it was nicknamed "The crypt kickers cruise" because of the predominance of ancient passengers! Consequently after about 10.30pm we thought everyone had jumped overboard!! The night before embarkation in Rio was in with the overall price however because we wanted to see Rio we booked through Regent two extra nights at the Rio Sheraton. They charged £382 per person for the priviledge of staying in a hotel that was in the middle of refurbishment for the World soccer cup.Below is a list of just some of the problems. 1) There was no bar inside the hotel, only a small makeshift bar in the middle of the dining room. 2) There was no evening dining in the hotel, only two external restaurants which were only average. The barbeque restaurant's meat was tough. 3) The air con in our room constantly dripped condensation. My wife slipped on the wet floor and almost injured herself. 4)We had no hot water for two days. After attention we had barely warm water. 5) The room iron did not work and had to be replaced. 6)The room hairdryer plug did not fit the socket and had to be replaced 7) The refurbishment team were noisy all day. We booked through Regent two tours for which they charged $219 per person per trip. One consisted of a coach ride through the city via Ipanema and Copacobana beaches and up sugar loaf mountain on one day and "Christ the redeemer" the next. A total rip off!!!! Think hard before you give Regent your hard earned cash. Never again!!! Considering the ship. It was due for refurbishment itself and judging by the state of the carpets it needed it. All in all the crew and staff in general were excellent however some of the meals were not top quality. The evening entertainment was good but there could have been more variety.   Read Less
Sail Date March 2014
Ship's appearance: Other reviewers have remarked on the poor condition of Mariner's carpeting and I can verify those comments. The rugs look like someone randomly tossed full buckets of water on them and instead of evaporating ... Read More
Ship's appearance: Other reviewers have remarked on the poor condition of Mariner's carpeting and I can verify those comments. The rugs look like someone randomly tossed full buckets of water on them and instead of evaporating the water stained the carpets with a mottled, dark hue throughout the ship. I wonder if there was a septic issue at some point. There were occasional faint odors of sewage at odd times amidship on deck 6 and in some hallways. Luckily for us the odor did not seep into our cabin. Notice I call it a cabin, not a suite. It really wasn't much larger than a typical balcony cabin on most ships. Admittedly the bathroom was much larger and there was a walk-in closet so the lack of size in the living area was offset by this. Still to call it a suite is somewhat ambitious. You would have to upgrade a few levels to get larger accomodations. Cuisine: Consistently good I would say. Not in the class of parent line Oceania by a long shot but still better than most. Excellent breads, rolls and baked goods. Sette Mari, the Italian restaurant, had a nice variety of entrees that kept us going back a few times. They put out appetizers of meatballs, fried mozzarella, chunks of pecorino Romano cheese and olives at our table among other antipasti items available at a buffet. All were very tasty. We're Italian ourselves and therefore a bit picky but we had no complaints with Sette Mari. Compass Rose items were at least passable to very good. Steakhouse Prime 7 and Signatures, the French restaurant were good but not memorable. I had a tasteless veal chop in Prime 7 and just about every time my wife ordered lobster anywhere on the ship she complained that it was tough and overcooked. Breakfast and lunch buffet items were not as varied as we are used to but the quality was fine just the same. Still enough that you would come to appreciate are there. Many passengers ate their lunches at the Pool Grill and it seemed to be a big hit. Forgive me if I don't rate too many individual dishes because it would just take too long. The culinary highlight of the cruise in our opinion were the daily teatimes. At sea(there were 8 sea days on this crossing) the pastry chef held themed teatime desserts that were truly spectacular. In addition to the traditional scones and finger sandwiches they put out French crepes one day, specialty cheesecakes the next, chocolate the day after that and so on. We ended up skipping desserts in the restaurants at night and loaded up at the teatimes. Much praise to Regent Mariner for taking a mundane snack activity and turning it into an event that everyone on the ship looked forward to on a daily basis. Entertainment: A mixed bag. The best musical act was Les DeMerle, a drummer who once played for Lionel Hampton and later Harry James. You might think he was a bit ancient but he actually got these gigs when he was in his early twenties back in the 60's. He led the ship's orchestra in some Big Band classics and it was top grade stuff all the way. The guy who had me scratching my head was somebody named Bill Prince. He was a non-descript chubby little guy who came out with a mortarboard on his head and a clarinet in his hand. The show I saw he played movie themes on the clarinet and asked the audience to name the song and the movie it came from. "That's right! That was Chim Chim Cheree. From? Right! Mary Poppins! Very good!" He did this for 30 minutes. I wonder if 50 years from now when my kids go on a Regent cruise some old guy with a Stratocaster guitar will say, "That's right! That was Born to Run. By? That's right! Bruce Springsteen! Very good!" From the ridiculous to the sublime. The classiest activity of the whole trip was the lecture series by former U.S. Ambassador Samuel Hart. I learned more about U.S. foreign policy in his 6 talks than I got from reading the NY Times in the last ten years. All cruise lines should consider this brand of enrichment series. It was the first of its kind I've experienced on a ship and I hope not the last. General activities were not exactly plentiful or challenging. There was a daily trivia contest which was very well attended and competitive but many ships have 3 and sometimes even 4 trivias a day. Mariner would have been well advised to add at least one more daily trivia game to the schedule considering the popularity of the one they held. With 8 sea days it would have helped. Casino: Do you like slots? If you do, I hope you like really old slots. I think Frank Sinatra & Dean Martin themselves played these very machines in the old Sands Hotel. There wasn't a single modern slot machine in Mariner's tiny casino. The video poker machines had no simple Jacks or Better games. Every game was bonus based where the best you can get for 2 pair is even money. A rip-off to be sure. A complete overhaul is in order here. Overall: Regent really shined when it came to organizing their shore activities. We were met at the baggage claim in Miami without having to search for the Regent rep. After everyone was gathered we were driven to our hotel(for us it was the Conrad, an upscale Hilton property). Regent's rep was visibly accessible at the hotel. She told us when to meet the next day for transfer to the pier for check-in all of which went smoothly. The included shore excursions were well planned and went smoothly as well, as did disembarkation. A Regent rep guided us to the right bus for our trip to the Barcelona airport where another rep walked with us to the American Airlines counter. Attentive and caring service throughout was the norm on the entire cruise. We had a very good time, met some terrific people and ate some very good food. Still some of these things can be had on less expensive ships. Maybe the service won't be matched by other lines but cuisine, entertainment and activities don't set Regent apart. For the price they should. Read Less
Sail Date March 2013
We had a fabulous cruise on the Regent Seven Seas Mariner, Miami to Barcelona. This was our first time on Regent and we may never travel on another line. Regent surpassed all my expectations and was definitely worth the higher cost. ... Read More
We had a fabulous cruise on the Regent Seven Seas Mariner, Miami to Barcelona. This was our first time on Regent and we may never travel on another line. Regent surpassed all my expectations and was definitely worth the higher cost. The Mariner is not a huge ship but the many public areas, bars, lounges, theaters and library give it an uncrowded, spacious feel. In addition to our lovely suite, there were many places on the ship to curl up with a book or just to relax in peace. My favorite was the coffee bar area on deck 6. I sure miss it now that I'm home! I ordered one or two different specialty coffees each day on board. Deck 11, the pool deck, was another favorite place to relax. We never had any need to search for a lounge chair by the pool which was great. There were always plenty of loungers with terry cloth covers and towels set up by attentive stewards eager to bring us anything we wanted to drink. Have I mentioned the food? Everything about the food was amazing. Of course, some items were better than others and if we ever ordered anything that didn't taste as good as expected, we just ordered something else. We never left any meal feeling anything but completely delighted and very full. The main restaurant, the Compass Rose was outstanding but my absolute favorite was one of the specialty restaurants (French) called Signatures. It was one of the best restaurants I've ever been to anywhere! All of the staff were always polite and friendly. Our cabin wasn't huge but it was beautiful and extremely comfortable. (I absolutely loved the bed.) It was great having so many 1st run movies available to watch on our TV. The shore excursions were for the most part very good. I learned quickly that any type of "walking tour" was the best for me as I hate getting stuck on a bus. The ports of call were all terrific except for Casablanca. If we ever stop there on a future cruise I may just stay on board... I can't finish this review without saying something about the superb enrichment lectures on the Mariner. We had quite a few sea days on this cruise and therefore had time to attend the two lectures offered each day at sea. Ms. Angela Schneider gave talks on both classical music and on some of our destinations. Her talks were the highlights of the entire cruise. I went to her first lecture with no expectations but left absolutely hooked. I didn't miss one of her talks and I think I could listen to her speak about anything. I am no expert on classical music but her talks made it come alive for me. The other lecturer, Ambassador Samuel Hart was excellent as well. Read Less
Sail Date March 2013
We had a fabulous cruise on the Regent Seven Seas Mariner, Miami to Barcelona. This was our first time on Regent and we may never travel on another line. Regent surpassed all my expectations and was definitely worth the higher cost. ... Read More
We had a fabulous cruise on the Regent Seven Seas Mariner, Miami to Barcelona. This was our first time on Regent and we may never travel on another line. Regent surpassed all my expectations and was definitely worth the higher cost. The Mariner is not a huge ship but the many public areas, bars, lounges, theaters and library give it an uncrowded, spacious feel. In addition to our lovely suite, there were many places on the ship to curl up with a book or just to relax in peace. My favorite was the coffee bar area on deck 6. I sure miss it now that I'm home! I ordered one or two different specialty coffees each day on board. Deck 11, the pool deck, was another favorite place to relax. We never had any need to search for a lounge chair by the pool which was great. There were always plenty of loungers with terry cloth covers and towels set up by attentive stewards eager to bring us anything we wanted to drink. Have I mentioned the food? Everything about the food was amazing. Of course, some items were better than others and if we ever ordered anything that didn't taste as good as expected, we just ordered something else. We never left any meal feeling anything but completely delighted and very full. The main restaurant, the Compass Rose was outstanding but my absolute favorite was one of the specialty restaurants (French) called Signatures. It was one of the best restaurants I've ever been to anywhere! All of the staff were always polite and friendly. Our cabin wasn't huge but it was beautiful and extremely comfortable. (I absolutely loved the bed.) It was great having so many 1st run movies available to watch on our TV. The shore excursions were for the most part very good. I learned quickly that any type of "walking tour" was the best for me as I hate getting stuck on a bus. The ports of call were all terrific except for Casablanca. If we ever stop there on a future cruise I may just stay on board... I can't finish this review without saying something about the superb enrichment lectures on the Mariner. We had quite a few sea days on this cruise and therefore had time to attend the two lectures offered each day at sea. Ms. Angela Schneider gave talks on both classical music and on some of our destinations. Her talks were the highlights of the entire cruise. I went to her first lecture with no expectations but left absolutely hooked. I didn't miss one of her talks and I think I could listen to her speak about anything. I am no expert on classical music but her talks made it come alive for me. The other lecturer, Ambassador Samuel Hart was excellent as well. Read Less
Sail Date March 2013
We decided to try a 26 day cruise on Regent Seven Seas Mariner that started on Monte Carlo and ended in Buenos Aires. Our Regent arranged air from Oklahoma thru Chicago and then direct to Frankfort and then a short flight to Nice, France ... Read More
We decided to try a 26 day cruise on Regent Seven Seas Mariner that started on Monte Carlo and ended in Buenos Aires. Our Regent arranged air from Oklahoma thru Chicago and then direct to Frankfort and then a short flight to Nice, France went very well. It helps travelling in Business Class. Only problem surfaced in Nice -- we were missing one suitcase. The Regent rep helped us and another couple complete the paperwork and both of us got our bags delivered before we departed Monte Carlo. We were bussed to Monte Carlo with a pleasant guide pointing thinks out during our 1 hour drive. The Fairmont Hotel where Regent booked us was a fabulous hotel, but the check in process was not customer-friendly. We arrived at 10AM and were provided a "home-base hospitality room" where our bags were stored and watched. None of the 70-80 people could check in until 3PM - not sure why hotel could not have checked couples into their rooms as they freed up. Our room was very nice and our balcony overlooked the harbor and we could see our ship. We got smoothly bussed to the ship on 11/9 and embarkation was quick and short as we were processed through the Constellation Theater after our glass of champagne. It felt like we had returned to our 2nd home (our 3rd Regent Cruise) We ate most of our meals in Compass Rose, which we enjoyed. Menu is quite varied, wine selection was great (and you can always ask for an alternate) and the service was always great. Our favorite waiter was Melvin, who got moved to Signature's during the voyage. Prime 7 was great and Setti Mari was wonderful, but way too much food. Loved the carbonara!! Ate lunch on Veranda most days and had room service every morning around 6:30am. Although the entertainment is limited, we always enjoyed it and went to the big show most every night. Our Cruise Director, Lorraine, did a wonderful job,the orchestra was very talented and the dance/singing troupes were really good. The ports in Spain were great (Barcelona, Cartegena, and Malaga} were enjoyable, but disliked Moroccan ports (Casablanca and Agadir). As we crossed the Atlantic we stopped at Canary Islands and Cape Verde Islands and they were fun - not fantastic. We were very disappointed with Brazilian Ports - not much to see and not really very tourist friendly -- except Rio De Janiero, where we hired a guide and car thru Regent. That was great except weather was overcast and never got to see Christ the Redeemer statue that overlooks Rio. Great city. Our ports in Uruguay (Punta del Este and Montevideo) were great. Spent a day in a ranch hosted by the family -- 3000 acres. Great excursion and got to see Montevideo enroute. Buenos Aires was also great - especially the Tango Night excursion. Sea Days were wonderful - very critical on this trip. We had fabulous weather and surprisingly the seas were never rough. Lots of swimming, sunning, and great poolside drinks!! Used the workout rooms many times, Library and Coffee Connection were nice places to relax and chat. Spent time in the computer center and the help there was good -- but coverage is slow. That is normal. Our Penthouse Suite was awesome - lots of space, good balcony and first class butler service -- which was really tested when we we quarantined in our room for the 3rd day while we dealt with a virus. Doctor and nurse were wonderful too. Our disembarkation in BA went well, but we had a 12 hour wait for our flight back to Dallas and then Tulsa. We had a hospitality Room at the Sheraton Hotel which was a great comfort. Bad news -- it rained hard much of the day and there was a serious chemical spill at the port, so we never had a chance to walk around Buenos Aires to sight see and shop. Flights home went well. Great trip and we will cruise on Mariner again in Late October 2013 from Venice to Rome Read Less
Sail Date November 2012
We have cruised alot but this was our first totally inclusive trip. It was wonderful not to have to sign for anything or have a bill at the end. Our air was included and would've been perfect except that Mother Nature got in the way ... Read More
We have cruised alot but this was our first totally inclusive trip. It was wonderful not to have to sign for anything or have a bill at the end. Our air was included and would've been perfect except that Mother Nature got in the way and delayed our flight for 5 hours. The good part is that British Air sorted the entire mess out and we landed in Nice 6 hours late. A phone call to Regent from the airport brought a quick transfer to our hotel,the Fairmont, Monte Carlo. After a quick check in we were in a lovely room overlooking the harbor and our ship. A 40 euro credit made a dent in a lovely dinner at the hotel. Breakfast was also included as were our group transfers. All shore side events were well planned and went off without a hitch. Embarkation: On boarding we were greeted with a glass of champagne and check in only took a few minutes. Since cabins weren't ready we went to the lido for a buffet lunch. Shortly afterwards, cabins were available. Cabin: We met our steward, Deepak. He took wonderful care of us the entire time. Our cabin was an E category, mid ships, with a spacious balcony and a walk in closet. I liked the fact that a drawer unit was included in the closet, thus helping to keep the cabin neat. Our bath included a tub, but had a somewhat funky mirror on the side wall over the tub. I didn't really need to see my questionable splendor as I hauled myself out of the tub!! The shower was fine and the L'Occitane toiletries were wonderful! The bed linens were lovely as well. On our second night out, we had a block party. I believe this is unique to Regent and a wonderful idea. At the sound of a signal, we all went into the hall with an empty wine glass. Stewards were on hand to fill your glass and you had a chance to meet your neighbors. The captain, first officer and cruise director sprinted from deck to deck greeting everyone. Dining: There are four restaurants on the Mariner. The Compass Rose is the main dining room, offering breakfast, lunch and dinner on an open seating basis. You can opt for a small table for two or enjoy the company of others. We usually ate with others and for the most part it was an enjoyable experience. Food was generally well prepared although there were a few glitches. Service was slow at best. Dining took about 3 hours on average, so evening activities were limited. I have a feeling that much of the service staff was either new to the ship or had transfered from another Regent vessel. There were many lengthy gaps between courses. Wine service was fine. A red and a white were offered every night and we were fine most evenings with what was offered. Prime 7 and Signatures are the two "Primo" restaurants that require reservations. Sette Mari is an evening venue that is set up each evening in the Veranda lido area that is done on a first come, first served basis. Prime 7 leans steak house, Signatures is more French/continental and Sette Mari is Italian. All bars would serve basically anything you'd like. Brands poured were all top shelf with a few "super duper" scotches and brandies carrying a surcharge. Shore Excursions: We did a shore excursion in every port with the exception of Salvador de Bahia where we opted to go on our own. The excursions were well organized, informative and usually had comfortable buses with one exception. Most guides were good, however that was really the luck of the draw. We heard of some that were terrible and others that were wonderful. We were happy with all of ours. Itinerary: We embarked in Monte Carlo, followed by Barcelona, Cartagena, Malaga, Casablanca, Agadir, Cape Verde, Recife, Salvador de Bahia and debarked in Rio. Unfortunately, pre cruise, when we signed up for shore excursions, there was nothing listed for Rio. After contacting Regent about arrangements in Rio, we were told that nothing other than the included transfer to the airport was offered. We needed to be off the ship by 10 am and our flight left at almost 11pm. Our travel agent contacted Regent twice..........nope, nothing. We then went ahead with two other couples and arranged a day tour, a day room at the Sheraton and tranfers to the airport. Midway thru the cruise, a sign up sheet appeared with all sorts of options for Rio. Why didn't we know about this ahead of time? I think Regent dropped the ball on this issue, BIG TIME! All in all we had a wonderful time and would book again with Regent. Read Less
Sail Date February 2012
First a caveat on this review: We are not generally cruise enthusiasts, have only cruised twice previously, and generally prefer other means of travel and vacationing. We are however, very well traveled and been privileged to enjoy many ... Read More
First a caveat on this review: We are not generally cruise enthusiasts, have only cruised twice previously, and generally prefer other means of travel and vacationing. We are however, very well traveled and been privileged to enjoy many first class and 'starred' restaurants, resorts, and other accommodations in many parts of the US and around the world. We chose this cruise because of the itinerary (ship as major destination) and timing (our 30th anniversary). This was our first cruise with Regent and we chose them because of good reviews and reputation, and ship size and amenities. Pre-Cruise: We were well pleased with our communications with Regent although most of our dealings were through our travel agent. We used their air arrangements (due to the open jaw of this cruise, it would have been very tough to get a better deal) and were completely satisfied with the scheduling. Our documents all arrived well in advance of the cruise and were easy to understand and very nicely presented. We didn't have any trouble using the pre-booking system on the web site to book dinner reservations and excursions. Embarkation: Our flight was met by a Regent rep and we were taken to the pier where we were checked in immediately and boarded, greeted by staff, offered champagne and directed to LaVeranda. We were seated and our drink orders taken. This being our first Regent cruise, we did have to ask about the buffet but lunch went well and after only a few minutes exploring the ship, the announcement was made that our cabins were ready. On our floor, we were met by our Stewardess and taken to our suite, where our chilled French sparkling wine was waiting. My husband doesn't particularly care for champagne and I found the Bouvet to be fine. Our luggage arrived within a reasonable period of time. Room/Stewardess, Butler - Our Butler was always prompt and checked our preferences regularly to make sure everything was to our liking and ready. Our afternoon appetizers and breakfast orders always arrived right on time (and delicious). He returned our laundry the same day we sent it out. Our stewardess was also very prompt, did a beautiful job keeping our suite in perfect order and was unfailingly cheerful and pleasant. Our suite was incredible with plenty of space to stow all our things and beautifully decorated and maintained. The bathroom and bed linens were lovely as were the Regent robes and woolen throw and given the coolish Atlantic weather, very handy. The bathroom had beautiful fixtures. My husband loved the Hermes toiletries and even though I travel with my own toiletries, I used the Regent brand soap and bath gel and found them quite nice. The containers are very badly designed, though. Food - we found the food ranged from very good to excellent. (The appetizers passed at large gatherings such as the captain's welcome may not have reached the very good level according to my husband, but that was the exception.) Our dinners were beautifully (and always cheerfully) presented and the wine selections were fine. We enjoyed our dinners in Signatures the most, but that is a personal preference based on a love of French food. Compass Rose can get incredibly busy from time to time and the staff handled those situations very well. Excursions - We found the excursions to be well managed and enjoyable. There was always a Regent employee on each excursion, and the local guides were very good. The Regent destinations desk did a great job of organizing an afternoon of extra excursions when we arrived in Funchal several hours early. We had beautiful weather which made everything better, of course. I took the Cordon Bleu cooking class which I thoroughly enjoyed. The chef, Frederic Lesourd, was delightful and the classes and social events (dinners and cocktail parties) were really fun and of course, the food was fabulous. It was very nice that the CD, the captain, the staff captain and all the senior chefs at various time attended these functions. The special, in depth, galley tour was great and certainly gave us an appreciation for the challenges they face providing an excellent level of service. It was also interesting to have the chance to talk to these professionals about their jobs. We also attended most of the wine tastings provided by the group of vintners on board. We found their experiences as wine makers very interesting and the tastings were fun. Personnel - Having read several comments on this board regarding crew dissatisfaction, I tried to watch for signs of that. We were always greeted with smiles and friendliness and I couldn't detect false notes in the crew's interaction with the passengers or with one another. They seemed to truly enjoy making the passengers happy. Shop - We didn't spend much time in the shop but found the personnel helpful. The last evening, realizing that we still had on board credit to spend, we made a hurried visit and the staff was very helpful. Casino - My husband joined several tournaments in the casino and enjoyed himself, particularly because he won occasionally. General Ship - We thought the ship was just beautiful, well designed and elegantly decorated. We didn't use the outdoor space on top as much as we would have on a warmer cruise and really didn't spend much time in the lounges. The internet/coffee/library area was a great asset to the ship (we thought the library very well stocked and used it extensively). Spa - I visited the spa twice and I found the employees to be very pleasant and good at what they do. I thought the prices were at the upper end of land-based spa prices. The treatments weren't the very best I've ever had, but they were very good. Gym - I attended several exercise classes and used some of the equipment in the gym. The classes were pretty typical of broad based exercise classes. The instructor, Emanuelle, was very enthusiastic. Entertainment - The Platters concerts were a delightful surprise and such fun. We also attended Krew Kapers and enjoyed the chance to give the employees a round of applause! Debarkation - The process went very smoothly, we didn't even have time to sit down in the theater before our group was called. Luggage was handled well both at the ship and the airport which made check in very easy. I seriously dislike the necessity of putting your luggage in the hall the night before, especially in this day of more and more airline regulations, but I don't see any way around it. Although Regent's fares are high, I think that the quality of the entire experience and the all inclusive policy make this a good value for the discerning traveler. Read Less
Sail Date March 2010
We have been sailing on various cruise lines the last five years in an attempt to discover a favorite. We have not completed our "experiment" but believe we have found it. Our voyage on the Seven Seas Mariner exceeded our ... Read More
We have been sailing on various cruise lines the last five years in an attempt to discover a favorite. We have not completed our "experiment" but believe we have found it. Our voyage on the Seven Seas Mariner exceeded our expectations by a wide margin. I'm definitely not a cheerleader personality but it's difficult not to be enthused about our recent experience. We have sailed on other Premium and (so-called) "Six Star" Luxury lines with excellent service, but the level provided on this voyage was above all that we had experienced in the past. All requests were performed immediately, competently, and with a smile. An example: I dropped my laptop and needed some super glue to repair a crack in the case. Not finding any in the sundry shop, I took a chance and stopped by the front desk to see whether they had any. They did not, but said they would check and get back to me ... by the time I walked back to our cabin, the carpenter was waiting by the door with the glue. I'm not a bar-fly but did enjoy aperitifs before dinner at the various cocktail venues. By mid-voyage each knew my special preference in preparation. Dining service at all venues was equally excellent. What I find nice is that this service is all rendered with no expectation of gratuities. The Seven Seas Mariner is the best ship we have sailed on to-date. The layout is easy to navigate without any port?/starboard? confusion and the atrium is a design coup ... the glass elevators and cantilevered spiral staircase were impressive to an engineer like myself. The passenger space ratio appears optimal, even with a full sailing. Mariner is the only ship I have been on where, at the breakfast/lunch buffet, there is no problem finding an empty table. Further, the tables are well spaced and no fancy footwork or gyrations are required to get to one's seat. Our (standard) cabin, while not the largest we have stayed in, made-up for this architecturally with an excellent layout. My wife being a late riser, I commonly have to creep around and dress in the dark, sometimes with surprising results ... my all-time blunder was later discovering that I had put my shorts on backwards. The roomy walk-in closet allowed me to dress in the light. Dining on the Mariner was truly an enjoyable experience in all sit-down venues. Service was superior and the cuisine excellent. We have always preferred open seating, and this was handled very efficiently ... we never had to wait more than two minutes to be seated. Tip: Walk-up also works at Signatures and Prime 7. We stopped by a few times on the way to Compass Rose to check availability and were ushered to seats on three additional occasions due to cancellations or no-shows. We ended-up eating in Signatures four times and Prime 7 thrice, which was actually too much because the menu only changed once during our voyage. A comment about the new "Elegant Casual" dress code is warranted. For myself, this was a very large PLUS. Packing a tux, suit, blazer, and appurtenances for formal, semi-formal, and informal nights has always been a drag ... putting them all on, even worse. Tip: wearing a tux does not make the food taste better. Packing only one blazer made life much easier and orders of magnitude more comfortable. My estimate is that 3/4 of all men wore jackets every night and the decorum was quite elegant ... and civilized. Being a "Cruise Critic", I cannot submit a review sans criticism. With one significant exception, the area of shortfall on our voyage was in entertainment and enrichment. To be fair, one should not expect a Las Vegas song and dance extravaganza on a small ship, so such omission was not a surprise. The disappointment was in enrichment lecturers which were: 1) An ex-military social aide speaking about his experiences at the White House and 2) A chap describing his system for securities investment, both with books to sell. I'm sure some folks enjoyed the White House "tabloid tidbits" and others were interested in attempting to double the value of their portfolios, but it just wasn't my cup of tea (but with many sea days, attended anyway). The exception was a group of Napa/Sonoma winemakers from the Louis Martini, Sbragia, and Turnbull wineries. They brought their best products and presented a series of wine tasting seminars on the various factors involved in the growth of grapes and the production of fine wines. The information was excellent, as were the wines they provided. It, however, did not stop there: known as "Private Reserve", they also make up a band that played late night music in the Horizons Lounge, well attended and enjoyed by many listeners and dancers. "Joie de vivre" is the best way to describe Private Reserve, who enjoy both life and work to an extent that all of us would envy. Wine making is their business and they do not make these appearances on frequent or regular basis. We were just fortunate to have booked this voyage upon which they happened to appear. Most shore excursions are included and, of course, well attended. The excursions were excellent, short notes of a few are: * Funchal: The "Portuguese Bobsled" ride down the hill on the city streets among auto traffic was fun. * Scenic Cadiz and Flamenco: The "scenic" part was enjoyable when, arriving at the beach seawall, we discovered nude sunbathing was popular. * Malaga: The excursion to the Alhambra at Granada was at extra cost but well worth it. We had made an earlier land visit and actually stayed within the walls of Alhambra, never knowing the full story of the site. This was explained well, and in full detail on this excursion. * Marseilles: Avignon and the Popes' Palace and des Baux ... impressive and much more in scale and magnitude than we had expected. So, with almost everything included, I wondered what one does with the generous shipboard credits? My wife, of course, had the answer ... make the on-board shopkeepers happy, which was accomplished. We are not "spa folk", but one of the ladies in our group decided on that option and had her hair done along with a facial and pedicure. Although covered by OBC, even she was a bit startled when she received the bill for $420 ... wow! I have changed my mind about the significance of the all-inclusive experience, which everyone knows is really is not free. One common topic of discussion is grumbling about signing chits, which is a bad argument because it is a normal procedure at all country club or similar organizations. However, aboard ship, all-inclusiveness simplifies and circumvents some great social issues: "Should I buy this new acquaintance a drink?" or "Is it my turn to buy the wine?" become non-issues. I have also read complaints on other boards that the late evening social scene aboard ships is limited or non-existent. This was not true on our voyage, where cabaret and dance venues were lively and well attended. It's my opinion that cruisers would not be financially damaged by the cost of an after-dinner drink but think twice and just elect not to have them. However, if it is included, why not attend and take part in the convivial social scene existing aboard ship, joining new acquaintances instead of remaining a stranger who happens to be sailing with other strangers. Read Less
Sail Date March 2010
Embark: This was definitely not handled at all well, by any cruise ship standard. Apparently they had some custom problems, or so they said. Best to just show up late, as with most lines. Ship/Stateroom: Beautiful, spacious ship with ... Read More
Embark: This was definitely not handled at all well, by any cruise ship standard. Apparently they had some custom problems, or so they said. Best to just show up late, as with most lines. Ship/Stateroom: Beautiful, spacious ship with excellent appointments. Staterooms are all suite/balcony with the stand rooms being fairly standard in finish and size to most lines. The Penthouse suites are quite large and very nice. Service: Good to excellent at all times with no negative experiences. The staff is very professional, but that means they are often serious and business-like, rather than outgoing and engaging. Entertainment: Good, but not special. Ship entertainers were talented and a few were quite friendly; however, most lacked personal interaction skills out of the theater. Collin is most outgoing and friendly. Food: This was quite disappointing for a premium line. Specialty restaurants are quite good, but the main dining room had very ordinary food for a cruise line. Definitely well below the presentation, quality, and variety of most premium lines we have been on. Dinning room is beautiful and can sit everyone at one seating with no problem. Service was excellent. Wines that are included are quite good. Ask for a list of all included wines if you are a wine lover, and you will probably find some you like. Common areas: Ship has beautiful lounges, theater, card rooms, and pool area. No area was crowded even with a full ship. Workout equipment was more limited than any ship I have been on, including much smaller ships. Enrichment series: This is something we enjoy and look forward to, but not on this cruise. What old people on a cruise are definitely NOT not looking for is a marginally qualified doctor telling them what to eat! How do make a series out of that? The second choice was on marine life which sounds good, but requires a skilled speaker. Neither speaker had the slightest entertainment value as speakers. Bridge instructors were very good. Disembark: It would have gone very smoothly except the information the night before overlooked notifying us that everyone would need to up and down to see immigration officials at 6:45 AM. That was not well received. Read Less
Sail Date December 2009

Top Seven Seas Mariner Itineraries

Seven Seas Mariner Ratings
Category Editor Member
Cabins 4.5 4.4
Dining 4.0 4.1
Entertainment 3.5 3.5
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.7
Family 3.0 3.7
Shore Excursion 4.5 3.9
Enrichment 4.5 3.7
Service 5.0 4.2
Value For Money 4.0 3.5
Rates 5.0 4.1

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