3 Regent Seven Seas Mariner Caribbean - Southern Cruise Reviews

This was our third Regent cruise, first one on the Mariner. Although the cruise was fully booked, it never felt crowded. There are lots of quiet places. Service on board is what makes this cruise line stand out, it is excellent. The ... Read More
This was our third Regent cruise, first one on the Mariner. Although the cruise was fully booked, it never felt crowded. There are lots of quiet places. Service on board is what makes this cruise line stand out, it is excellent. The food is good in the main dining room, but very good in Signatures and Prime 7. We are not crazy about Setti Mari. The cabin was roomy, lots of storage and a walk-in closet and a nice bathroom. The room steward and stewardess were excellent. The shore excursions are varied and well organized. No problems getting off the ship on time, or in the tenders where necessary. There are not a lot of organized events which is OK, but a bridge class would be nice for sea days. The lectures on this cruise were not good, about villains of the Caribbean which is not inspiring! Embarkation in Miami was unusually slow with long lines, but may be explained by the ship having to be sanitized due to sick passengers and crew on the previous cruise. We love this line with their all inclusive pricing and we already booked a cruise for September and next February. Although expensive we feel we get a great product for the price. Read Less
Sail Date March 2016
The Mariner is a beautiful ship and fresh out of dry dock she boasts all brand new seating, carpeting, curtains, bed linens, etc. The thickly padded pool deck lounge chairs are quite possibly the comfiest at sea and I found myself falling ... Read More
The Mariner is a beautiful ship and fresh out of dry dock she boasts all brand new seating, carpeting, curtains, bed linens, etc. The thickly padded pool deck lounge chairs are quite possibly the comfiest at sea and I found myself falling asleep more than once while basking in the poolside sun. Of course, that could also have been the cause of late night activities because while the Regent passenger demographic skews a little older - these are a very active bunch! There are plenty of choices when it comes to how much or how little you want to do while on the ship - and the activities run the gamut from mid-day games to enrichment lectures to team contests to wine tasting. If you decide you want to do absolutely nothing at all - there's a place for that too! The passenger/space ratio on the Mariner is very high and it quite evident, especially when you are looking for some solitude. There are plenty of nooks and crannies and comfortable seating options to be found all over the ship when you want some "alone" time. Embarkation was painless and once on board the ship, we were given flutes of champagne and escorted to the Pool Deck by a staff member who also carried our unchecked bags. The whole process took less than a half hour. Our cabin was ready before 2pm and it was every bit as spacious as I had anticipated. Plenty of room to move around and plenty of storage space. The towels and bed linens are of the highest quality, as is the complimentary bathrobe and slippers. They even provided an umbrella for inclement weather! We had a problem with the safe and with the interactive tv but those items were addressed quickly. The food in all venues was outstanding, although the service was sometimes on the slow side. Nearly every single dish we ordered was cooked to perfection and the presentation was always creative. Room service was always prompt and for the most part the orders were flawless (one or two very minor errors such as forgetting the lemon for the tomato juice). Even the lunchtime pool grill food was way above average, with large juicy cheeseburgers, hotdogs, chicken wings and then an additional themed grill (Mexican, American, Seafood, etc.) with extra items from which to choose. I have mixed feelings about the entertainment. Perhaps I had gone into the cruise with high expectations and since all of my expectations as far as food, service, ambience, etc. was met, I expected the same thing from the quality of the shows. This wasn't really the case. The trio which played on the pool deck during lunch, and then at other times throughout the evening were very very very good! The Regent orchestra which accompanied the singers and dancers in the shows is also very good. The production/variety shows themselves, however, were amateurish and cliched. The (so-called) comic/impressionist that was featured the first night was almost painful to sit through; and he ended up doing two more shows! Truly the best entertainment on the ship (besides the Nature's Rhythm trio) was to be found at the Liar's Club which is touted as a game but should be called a show and is one of those "not to be missed" events. The ship's itinerary allowed us to visit seven different ports in 12 days: Aruba, Bonaire, Curacao, St. Lucia, St. Kitts, San Juan and Grand Turk. It would take far too much room to go into what we did at each port, but feel free to read my blog (http://rsscmarinersoutherncaribbean.blogspot.com) which details the trip further or email me with specific questions. I am not the only one to get choked-up while sitting through the Captain's Farewell the last night of the cruise. And emotions were running high the final morning when having to say goodbye to the ship, the staff, and all the new friends I had made. It is quite difficult to put into words exactly what the Regent experience truly is because it's more of an atmosphere that is created by the wonderful staff. Suffice it to say, however, that once you have experienced Regent, you will want to experience it again and again! Read Less
Sail Date January 2009
I suspect there will always be the Regent vs. Crystal crowd so we'll join the fray. We have sailed Crystal three times but heard such good things about the Regent series that we decided to give it a try. We tried this Caribbean cruise ... Read More
I suspect there will always be the Regent vs. Crystal crowd so we'll join the fray. We have sailed Crystal three times but heard such good things about the Regent series that we decided to give it a try. We tried this Caribbean cruise for its themed cruse. Here are our impressions. Crew: aboard Crystal the crew worked to get your name from the very first day, here aboard the Mariner it was barely a nod in the passageway. There were exceptions, of course, three staff members greeted us by name every time, Stefan, a sommelier, Elmer a main dining room waiter and Marie our room stewardess (who was terrific). But by and large neither the officers, nor crew, went out of their way to know who we were. It was more of a feeling of a hotel stay vs. comfortable cruise ship. There was virtually no welcome for first timers. They do take care of multi-cruisers, with meetings, free internet and the like; first timers with Regent are apparently left on their own to fend for themselves. Service: was spotty at best, we have numerous incidents but here are two in just the first two days: I went to the grill on the pool deck and asked for a grilled cheese sandwich. I was told "it was not on the menu" and handed a menu to choose something else. Rather than do that I went into the topside restaurant and asked the same thing and was told it would be a "special selection" and would take 45 minutes. I said OK, and waited. It was hardly what I would call a grilled cheese sandwich, but that wasn't the point, on Crystal they would have bent over backwards to prepare such a thing. By the by, the remark it is a "special selection" and would take 45 minutes must be the party line when you ask for something out of their comfort zone; we'd heard the same line at least four times during our 11 days. The second incident on our second day was at tea in the forward lounge; I asked the server for honey and was pointed to the table with pastries and told it was there. My wife and I looked at each other rather dumbfounded, and I got up to get it. We had numerous incidents like this for 11 days, taken individually they don't sound like much, but taken as a whole, it gave us a good impression of what the ship philosophy was. It's not the big things, it's the many little things that make for a positive experience. Everyone makes mistakes, but this behavior was so consistent throughout our cruise it had to be policy. Feedback: interesting how they could turn a good idea into a bad one. We were asked on the third day to provide feedback on how they could improve service or any needs we may have. We dutifully filled it out with a few comments such as the ones above and dropped it off at the front desk. We never heard anything back from anyone. Note to Regent, it is better just to not do it, rather than ask, and not do it. No sense in filling out the end-of-cruise form. But we did it anyway and included my e-mail address if they needed specifics, I haven't heard a thing. Food: generally good, a few over done entrees, but the Asian Restaurant, Latitudes, was outstanding as was the topside LaVeranda for dinner. The opening dining is a grand idea and we enjoyed the idea of selecting who we would dine with. However, in operation, this is one of the reasons I suspect we never connected with any of the servers, they changed every night. So it's a dual edge sword. Signatures, the Cordon Bleu inspired restaurant did not go well. Although the kitchen put out some good fare, the wait staff generally sabotaged the effort. I go so tired of asking for everything, I let my empty water glass sit waiting for a refill, and timed it . . . 17 minutes. This is 5-star? Ports of Call: The first stop was a very scary premonition of what was to come, they stopped at Princess Cay, a private beach for the Princess Line and exactly what one would expect, a sea of thousands of chaise lounges, a few tacky small tourist shops and the horror, a lunch that was as covered with flies like I have never seen in any third world country. We obviously elected not to eat there and went back to the ship. Another fuel saving stop was St John's, Antigua, a pitiful place on a good day, but this was Sunday and everything was closed except the usual hawking of cab drivers. The last two stops of the cruise were each only about 4 hours, why bother? Horrible scheduling. Themed Cruise: This was one of our biggest disappointments. This cruise was promoted as a Cordon Bleu (food and wine) themed trip. As members of the Chaine des Rotissuers and Mondiale du Vin, we were excited about the prospects of hearing trusted chefs and sommeliers discuss cooking, pairing and dining. I even called Regent headquarters to get this clarified. I asked why the mini-cooking course being offered (to only 20 out of 700 passengers) for $450 was so expensive and was told it included a hat, apron and book (oh boy . . .). We didn't need any of that, but I specifically asked if there were other talks and discussions and was told yes. There was but one wine tasting course for 45 minutes at 10:45am on the third day, and one chef demo for an hour on the 10th day, that was it. For anyone thinking about a themed cruise with Regent, you'd better get it clearer than we did. A final note, we were used to receiving points of information at each port of call at least the evening before the stop, delivered to the room. With Regent this is not so, at least not with us. We had to go down to the travel desk and pick up poorly photocopied sheets of tips and highlights that morning. As a result we missed many interesting points of interest we would have liked to have seen. Although this may be the standard procedure at Regent, we were never given an orientation, so our expectations were of our past experiences with Crystal. Maybe partly our fault for such high expectations. All in all, a disappointment. Regent's no tipping policy and free alcohol was truly a nice idea, but the service and overall experience was not worth it. Unfortunately, Regent will not be on our list to try again. Read Less
Sail Date April 2008

Top Seven Seas Mariner Itineraries

Seven Seas Mariner Ratings
Category Editor Member
Cabins 4.5 4.4
Dining 4.0 4.1
Entertainment 3.5 3.5
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.7
Family 3.0 3.7
Shore Excursion 4.5 3.9
Enrichment 4.5 3.7
Service 5.0 4.2
Value For Money 4.0 3.5
Rates 5.0 4.1

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