Dining rooms had repetitive menus for five months, the two specialty restaurants Prime 7 & Chartreuse never changed the menus. All dining rooms were chronically understaffed which meant long waits for food to be taken and then dishes cleared. Newly hired staff had little to no idea of what exactly they were responsible for - we repeatedly waved down staff for a refill of water and wine with our ...
We were excited to take this cruise because we wanted to visit the Amazon.
Additionally friends had told us how wonderful Regent Cruise lines is
The shore trips were marginal and poorly executed. The guides were extremely inexperienced and lacked knowledge
The best bird sightings were at the zoo in Manaus. Not what we expected.
The food was barely average. It lacked creativity and ...
Regent's own end of cruise survey asks: 'Would you recommend Regent to a friend and do you feel this was value for money?' Based on this cruise with Seven Seas Mariner (Buenos Aires to Rio de Janeiro), the answer has to be ............sorry but "No".
The ship is scheduled for refurbishment two cruises hence, and it is much needed as it is looking tired and dated.
Onboard entertainment was ...
We chose this cruise for two reasons. One- the itinerary, we always wanted to cruise the Chilean fiords and Cape Horn, and two we were willing to pay the premium for Business Class air and fee free excursions and amenities etc. We expected exceptional service and support. The service by staff was very good and many of the excursions were outstanding. But the ship was tired. We had elevator ...
We hav been on Regent Cruises before but they have definitely gone down hill. We chose the Amazon adventure 25 night cruise. Regent advertises all inclusive shore excursions and premium drinks. We booed shore excursions weeks in advance. It took several visits to their website and several phone calls as not all locations were available for booking. We finally had all excursions booked. They ...
This cruise was from Rio de Janeiro to Miami on March 8, 2017 on regent Seven Seas Mariner.
This was the worst high end cruise line I have ever experienced.
We have been cruising on Seabourn and Crystal for the last 5 years. We decided to try Regent as they had an itinerary that was attractive and we wanted to see how they compared.
We liked the all-inclusive fee structure with business ...
We recently spent 21 nights on Regent Mariner’s Amazon Jungles and Rainforests cruise. Although this was our 20th cruise, it was our first cruise on Regent and probably our last. If you are expecting the luxury cruise experience touted in the Regent Brochure, you may find yourself greatly disappointed.
Protect Your Health! – “The Cruise Crud”, as some of my fellow passengers called it, was ...
The itinerary was boring. There was one lecturer;she was excellent, but she was solo. he food was ok,butt the big problem was that many passengers became ill, including my husband, who happens to be a physician. A trip to the ship's doctor cost $750 for the doctor's services and another $700 for medication which cost 3 times less in the states. My husband contracted the flu although both of us ...
Have gone on a Regent Cruise many times. This is the first time we neither enjoyed the ship or the destinations. Our South American cruise highlighted the Galapagos and Machu Picchu, however they were not a part of our sites. Machu Picchu was a post 18 day cruise destination which was not clear in the marketing. There was one excellent lecturer on board, but very few daytime activities that were ...
We have been sailing with Regent pretty regularly for over 10 years. They are expensive, no doubt, but we always felt like it was worth it. Until this year...!
Apparently they have been purchased by NCL, and the new management seems bound and determined to run Regent into ruin. The staff has been cut back. The ship has been poorly maintained; we had 2 major mechanical issues during our ...