5 Regent Seven Seas Mariner Cruise Reviews for Luxury Cruises to Asia

This is our 3rd Regent cruise, and 2nd on the Mariner. Happy on the 1st & 2nd cruises, but not so on this one. Let's start with the good points: * Excursions: Wide choice and well executed. * Drinks: Good variety, and ... Read More
This is our 3rd Regent cruise, and 2nd on the Mariner. Happy on the 1st & 2nd cruises, but not so on this one. Let's start with the good points: * Excursions: Wide choice and well executed. * Drinks: Good variety, and quality. Wines range is excellent. Bar staff are great, and very flexible. Shout-out to Maya in Observation lounge for her great mixing skills. * Rooms/Ship: Nothing to complain about here. Very quiet (no noise from corridor or rooms next door). Matched expectations and the brochure promises. * Entertainment: Standard fare. Not what we come on a cruise for. * Lecturers: Up there with the best we have seen. * Main Dining Room (MDR): Never denied a table. Good food & varied nightly, but a bit unimaginative. A few small hiccups with a lunch that took 90 mins to arrive, but not a show stopper. But the elephant in the room is the fiasco that is the congested La Veranda/Sette Mare. BREAKFAST (La Veranda) * The congestion is horrible. One example: Toast is made by 1 staff member, and the numerous guests waiting for their toast block the already narrow passage. * The limited space makes some guests pushy and rude; especially if time is short before an excursion. * Saw one guest served under-cooked fried eggs; she did not eat them. * Never went a 2nd time. LUNCH (La Veranda) * Best described as an unpleasant bun-fight on busy days. Continuously running out of things (Main dishes, butter, cheese, etc). When asked, staff would replenish but it just adds to the crazy congestion, frustration, and delays. * Staff will take orders and deliver - which is great is you want your food cold. DINNER (Sette Mare) * 4 nights in a row: Denied a table for 4 between 19:30 ~ 20:15. Usually told the wait was 45 mins. Or told: "Suggest you come at 18:30 tomorrow". So we went to MDR each time. * 5th time lucky, but underwhelming food. So what is the problem? As we were on the same ship just 3 months ago, and did not have the same issues, I concluded it is simply that when full (as it is on this cruise) the La Veranda/Sette Mare simply can not cater properly for the guests on board. This is especially acute if the weather means the pool grill is unpopular that day/night. Once we realised all our frustrations centred on La Veranda/Sette Mare, we simply stopped going there. The little frustrations vanished and we really enjoyed the rest of the ship & cruise. Read Less
Sail Date March 2019
I would like to give a bit of back ground info on myself so that when reading this review you can judge if it is relevant to what you deem important in your cruise experience.  My husband and I are in our late 50's early 60's we ... Read More
I would like to give a bit of back ground info on myself so that when reading this review you can judge if it is relevant to what you deem important in your cruise experience.  My husband and I are in our late 50's early 60's we have over 250 days on Seabourn, 150 days on Silversea and 60 days on Regent.  We sailed the Navigator for a month and loved that ship (even though I felt it was a little crowded at times).  We sailed on the Mariner in Nov/Dec 2018 and enjoyed the cruise experience very much.  We would sail on either of the three lines mentioned but the itinerary comes first for us.  In fact we have a Silversea cruise booked in June 2019, I will be taking my mother on the Voyager in August and we have a Seabourn cruise booked in February 2020.  In this review I won't go into the ports because there have been live blogs done of this cruise so I feel that is redundant.  What I will do is talk about the on board cruise experience.  I'm a positive person and I'm aware how fortunate we are to be able to vacation in such a luxurious way but want to give both the positive and negative views of our latest cruise so it may help others in selecting a cruise line that suits their needs whilst also giving a realistic view of what to expect and not what the glossy brochures portray. The good: Cruise director: John Baron is probably my favourite cruise director.  We sailed with him on Seabourn (his first actually) and then again on both Mariner cruises we have taken.  He is friendly, approachable a good entertainer (his show was really enjoyable) and a great trivia host.  We have also sailed with Marla (his assistant) on Seabourn many times and it is always nice to catch up with her. Compass Rose and both specialty restaurants.  Food was very good at all three of these restaurants. Wine: I feel Regent along with Silversea offer the best wines on any cruise line we have been on.  I also really appreciate the wine tasting of non revenue wines that Regent does.  I wish other cruise lines did this.  The selection of beer and spirits is very good. Cocktails:  The best of all three lines as mentioned above.  Yes, Seabourn has this new mixology cocktail menu.  Very trendy but honestly IMO not as good as Regents offerings.   Shore excursions:  I know a lot of guest really enjoy having the all included shore excursions.  I'm not a fan really as I like to do a bit of both and I know I could do that on Regent but I feel in some way I have already paid for these so I may as well take them.  I find I'm far more adventurous when sailing Seabourn or Silversea as I do a bit of both the cruise lines excursions an independent excursions.  Having said that I can not fault both the organization and the tours themselves.  They are as good as anything that you would pay for on either Silversea or Seabourn.   We did two tours that included lunch and both were a highlight of the trip. Room Service:  I really like the way Regent handles room service.  You place your order and then they call you just before it arrives to your room.  We often have breakfast in our room and it is so nice to get this call and be ready for when it arrives.  Seabourn and Silversea call you after to ask how your food was and inform you that they are going to pick up the tray.  Every time! This gets annoying and feels somewhat disingenuous.  Also when you ask for a glass of Champagne from room service they bring you a bottle.  Seabourn will bring you a glass.  So kudos to Regent for that. Quietness and stability of the Mariner:  This ship rides so smoothly in rough seas and we had a couple of days of those.  The noise insulation is very good.  Never heard our neighbour or any guests in the passage ways.  No vibration that we felt. Breads:  My husband loves bread (french bread in particular) and I will agree with him that Regent has the best bread of the three cruise lines.  Crusty French bread and great artisan breads. Internet: My husband is Tech person and he finds it very important to have good internet access so he can keep in touch with his business.  He appreciates that you can have multiple devices connected in your room.  The not so good: Waiting two hours to be served lunch in Compass Rose.  I later spoke with Ricky (Food and Beverage Manager) and he explained they were implementing a new ordering system and had some teething  problems. This did get better as the cruise went along.  We did get numerous apologies for the wait. He also let know that on our last cruise there were only 500 passengers on board and that this cruise they was at capacity with a full ship. La Veranda:  I can not tell you how disappointed we were in this venue.  Crowded beyond acceptable.  Extra tables were put in the walkway on both side of the buffet and whilst this was appreciated by guests trying to find a table it made the buffet even more crowded.  A full ship with early spring weather (some sunshine but mostly cool) and the Veranda could not handle the passenger numbers.  Management needs to have a good look at this problem.  Perhaps offering a special menu in Compass Rose for lunch to entice more passengers to dine there at lunch would help.  We just avoided going there as it was a disaster.  People bumping into one another.  Dishes running out (seafood platter) and people waiting in queues for 10 minutes to get a portion.  They just did not cope with the amount of guests trying to dine here.  People couldn't find a table, food running out, long waits for it to be replenished.  I also found the food here to be unimaginative.  This is where Regent falls down.  Seabourn's buffet is so much better in variety and quality.  I will say the pizza was good but honestly that was about it. Regent makes the best burger as sea I have ever tasted.  That is where the good ends.  Look at what Seabourn and Silversea do at night on their pool deck.  A real alternative dinning option.  The buffet on the Mariner for lunch is not great at the pool deck.  They had a Mexican buffet and Greek one day and that was just okay but they could really improve on the food offerings here. Afternoon Tea:  Again this is an area where Regent falls behind the other two lines.  Chocolate afternoon tea.  Same tea bags that you can get in any venue and a couple of the cakes were still frozen.  If it is not a special afternoon tea event, you get a small buffet and an offering of tea bags.  Both Seabourn and Silversea have a tea selection which is served at your table and on Silversea a tower of afternoon tea snacks.  Some times we like to skip lunch and just do afternoon tea but we did not do this on Regent. Entertainment:   Some good and some not so good.  The pianist Nicky was fantastic.  The Duo at the bar at the back of the ship are great in the disco but not really suited to pre- evening dance music.  An example of this is that we had a full ship and only 4 or 5 couples dancing.  They are not great and we had them on the last Mariner cruise as well.  Seabourn wins out in this regard as they have a trio and a guitarist and also a pianist so you have much more choice.  Silversea is about the same as Regent.  The guests entertainers were also a mixed bag.  The Australian entertainer was very good.  The Filipino vocalist who won The Voice (or something similar) was good the first night but not so good the second night.  The entertainment is not the most important part of a cruise for me but I do like to dance before and after dinner and we did not do much of this on this cruise as the Duo was really not good.  Summary: As you can see there are more positives than negatives and we really did enjoy this cruise.  Having said that we have never experienced so many little hiccups on one cruise before.  Yes, no cruise is ever going to be perfect or perfect for every guest on board but there were a lot of little hiccups that I have not mentioned. These hiccups happen on all cruise lines but on this cruise there were more than usual.  I have tried to be honest and balanced in my review as I think this helps perspective guests set their expectations and helps them to select a cruise lines that works for them.  I usually like to end my review with would I cruise on this ship again.  Well, yes and no.  I would not cruise Mariner on a cold weather cruise where there was a possibility of a full ship.  I would probably cruise Mariner again a hot weather cruise if the itinerary was right but it may not be my first choice. Read Less
Sail Date March 2019
A great itinerary in Southeast Asia. This was my fifth Regent cruise, and found the overall experience very good, but slipped from past Regent Cruises. Ship recently refurbished and very attractive. Would have rated it excellent, but ... Read More
A great itinerary in Southeast Asia. This was my fifth Regent cruise, and found the overall experience very good, but slipped from past Regent Cruises. Ship recently refurbished and very attractive. Would have rated it excellent, but for the dining experience, which I found to have slipped compared to previous Regent cruises. Menu in the Compass Rose was adaquate, not particularly creative. Service was inconsistent for both food and wine. I understand that a major staff change was made in port, an explanation, not an excuse. Dinner in Prime 7 a big failure. Ordered a filet, medium. Received a filet well done on outside, red raw on the inside. Not certain how they did that, other than cooking meat not completely thawed.Other dining options Dining in Chartreuse a beautiful experience. An imaginative menu, perfect excecusion. Have always enjoyed Regent, bot there were enough stumbles to suggest looking at other cruise lines Read Less
Sail Date February 2019
This was our third cruise on the Mariner, our second relocation crossing, and our first since the last refurbishment. Overall, we were highly impressed by the condition of the ship. The food was consistently excellent. Service levels were ... Read More
This was our third cruise on the Mariner, our second relocation crossing, and our first since the last refurbishment. Overall, we were highly impressed by the condition of the ship. The food was consistently excellent. Service levels were also extraordinary, and even a notch above past cruises. The staff was consistently friendly and helpful. One word of advice to would-be first time Regent cruisers. Do your research. There are no wave pools, climbing walls, trampolines, or ice bars on the Mariner. The clientele is decidedly older than average. The favourite activities seem to be bridge, tea time, and trivia contests. At times the ship seems as much a floating luxury retirement home as it is a floating luxury resort. The pace is generally slow; the evenings end relatively early. This is absolutely perfect for us; it may not be perfect for you. This itinerary was particularly heavy with sea days. Again, this is what we look for and enjoy, but if you want to hit a different port every day and seek out excursions, you might not have enjoyed this cruise as much as other itineraries. Cruise Director Jamie Logan did a great job hosting and organizing events and communicating information to the passengers. We stayed in a Seven Seas Aft stateroom for the first time instead of our usual Horizons View, and we fear the spacious and tasteful surroundings, and especially the expansive deck, might have ruined other choices for us in the future! The butler and stewards provided unparalleled service throughout. As part of this cruise, Regent offered a pre-cruise safari option at several game reserves in South Africa. We stayed at the Botlierkop Game Reserve near Mossel Bay in the Western Cape region. This was an unexpected highlight of the whole trip. Excellent food and accommodations (in an air-conditioned a luxury-appointed tent away from the main lodge), knowledgeable and friendly guides, and an up close chance to see many animals in the wild. We were fortunate to see African elephants, giraffes, rhinos, impalas and black impalas, lions, eland, nyala, wildebeest, water-buck, bontebok, Cape buffalo, springbok, crested guinea fowl, blue crane, jackal buzzards, Cape zebras, and many types of indigenous plants and insects. It was a busy and magical few days, and we’d love to go back and do it again. We only have a few small quibbles with this cruise, as explained below, but none of these things detracted from our overall extremely positive and enjoyable experience. We will continue to sail on the always-excellent Mariner! Some people we spoke to felt that some of the excursions were not adequately explained by Destination Services and, as is the custom with Regent, included some long bus rides to places where short stops occurred. My wife, in particular, did not enjoy an excursion to Swakopmund on a Sunday, because many attractions were closed that day. Destination Services came in for some criticism because of this. That said, some of the things we heard from other passengers, either directly or through ship scuttlebutt, in the nature about complaints concerning the lack of attractions and services in Namibia, suggested that these folks did not do much of a job researching their itinerary before embarking on the cruise. It is the rural west African desert, people! There is not much here, and what is here is always far from everything else. What did you reasonably expect? Soon after we left Namibia rumours began to swirl about the presence of several single male passengers, apparently paying guests, who were employed by jewellery stores in Rio, and who were approaching other passengers to sell them jewellery and tours in Rio. This is apparently against Regent policy, but as they were paying guests it seemed little was done to curtail this activity. Let me stress, we heard about this from others and did not experience it directly. One final matter deserves attention. We had to miss our stop at Saint Helena due to a mid-Atlantic medical emergency that required the Captain to get a critically-ill passenger to hospital. Rather than turn back to Namibia or even Cape Town, he chose instead to increase speed and make haste for Rio de Janeiro. All aboard were disappointed in missing Saint Helena, and some passengers even claimed that this port was the sole reason they took this trip. Some of the more cynical passengers even speculated about the real reasons for speeding to Rio, to the point that the Cruise Director had to explain publicly that the extra fuel costs and dockage fees to get the passenger to hospital in Rio was costing Regent upwards of $175,000 USD. This is the second time we have experienced the Mariner having to change schedule to address the needs of an ill passenger. In both cases we believe the Captain and crew acted professionally and responsibly with the best interest of the passenger in mind. We were totally comfortable with the actions taken by the Captain and crew in this difficult situation. We fully enjoyed this cruise on the Mariner and look forward to visiting her again soon. Read Less
Sail Date December 2015
Embarkation in Hong Kong took about 15 minutes and without incident. We were on the same ship in the Caribbean in March, so we knew what to expect. Our Luggage were delivered within 1/2 hour. We boarded the ship after spending 3 extra ... Read More
Embarkation in Hong Kong took about 15 minutes and without incident. We were on the same ship in the Caribbean in March, so we knew what to expect. Our Luggage were delivered within 1/2 hour. We boarded the ship after spending 3 extra days in HKG at the new W Hotel and it is high tech in everyway. In fact we had some problem figuring out how to operate room amenities. The view was partial harbor view, since there are couple of luxury condos in front. The hotel with the best view is the Intercontinental bar none. One unique feature of this cruise was that Mariner made 1 1/2 day ports of call at major destinations. HKG, Hong Gai Vietnam, Hue, Saigon, BKK and overnight in Singapore where we disembarked. This allowed us to participate more in depth excursions. Cruise provided one complimentary 4 hours cruise of Halong Bay onboard typical Junk which was very relaxing and beautiful. I arranged my Vietnam tours with local agency and it worked out fine, plus 50% saving compared to what was offered by the cruiseline. Our tours were private with driver and an English speaking guides. Transaction involving fees for the tours went without a hitch. Deposit and balance paid on arrival. What was most important was that dockside meet was arranged in advance by obtaining permit from the government which is included in the price. This was part of their Asia Golden Circle Cruise for the total of 102 days, but you can cruise on various segments you found interesting. The crew was very attentive as usual, good room service menu and best of all it is all inclusive. There is absolutely nothing to pay, unless you purchase premium beverages or make other onboard purchases(photos,boutique). Cabin is spacious and all have balcony, no inside cabins, free do it yourself laundry facility with ironing board, automatic detergent injection system. Our cabin was close to 400SQ, walk-in closet, mini bar provisioned with mixes, soft drinks and beer. You can also request 2 bottles of liquor for your room per cabin and bottle of champaign during embarkation. Tray of fruits always replenished daily, nightly turn-down service. I also would like to mention that under your bed has enough space to store 4-5 various size empty bags which really helps out. The ship departed HKG at 11PM on the second day and I must say the departure from HKG at night is spectacular. Most beautiful second to none, maybe Sydney? Our first ports of call was Hong Gai which is the closest port to Hanoi, very interesting city, if you can master navigating massive traffic congestion. It is most difficult to cross those street with hundreds of scooters and aiming right at you. The secret, our guide showed us, is stepping off the curb(not many traffic lights)maintaining steady pace(not slowing down or speeding up) which gives drivers to anticipate your movement which prevents surprises and prevents hitting you. Trick is to do it, but its hard stepping off the curb into on coming traffic. But it works and we did fine with no injuries(I'm 69 and my wife 59). Hue was very interesting, you have a choice of visiting Citadels and Temples in Hue or head out to HoiAn UNESCO Heritage Site. We went to HoiAn combined with Marble Mountain and Da Nang. Good choice, we thought. Onboard you have a choice of dinning venues, Signature, CompassRose, La Veranda and Latitude. We were not disappointed with any of them with few exceptions. Latitude menu was OK, but not thrilled with it(Indian, then Thai), I think many felt that way. We loved CompassRose, food was consistently good with variety, Signature over-rated, La Veranda(always casual)always had interesting menu selection. In defense of Latitude, they are replacing it with a Steak House, when the ship enters dry-dock at the end of this cruise cycle. We took breakfasts and one dinner in our cabin and both were on time, good presentation and full table cloth service. We ordered dinner with wine selection and two bottles were delivered with dinner. Breakfast was buffet, but you could request items at your table without serving yourself, same for Lunch. There were several poolside dinning with extravagant offering of lobsters, premium meats and numerous other premium seafoods, Mexican menu and even pizza. Absolutely no complaint with their foods and quality. Todays restaurant prices would command $50 per plate easily for what they were offering. The entertainment was fine, very quaint venue with variety of entertainment, nothing outstanding , since I'm very critical. But it is what is expected of cruiseship entertainment. Variety shows, singer, solo pianist accompanied by Regent's own band, small trio and solo instrumentalists at lounges. Done in good taste. We had 3 formal nights which I'm not too thrilled about, but ship of this class, you can always expect it. I prefer all country casual type of dress code for every functions, but the I feel that type of passengers this class of ship caters to demands it which is part in parcel of traveling on luxury liners. We participated on 2 nights, but decided on La Veranda instead on the last one which was fine. The ship enforces dress code for the evening very close. HCMC was very orderly compared to Hanoi, ship provided free shuttle service to Rex Hotel(one of the finest in Saigon with history). Because of our size we were able to navigate up the Saigon River for 4 hours to be much closer to city center. Mega cruise-ships on the other hand had to dock nearly 3 hours away, because of much deeper draft. This prevented excursions of any meaning, especially if they were scheduled for one day call at Saigon. Thailand was just as chaotic, but very interesting place to visit. Called on Ko Samui and BKK, spent one night BKK, because the drive into BKK was 2 1/2 hours again. Finally two days at see and arrived in Singapore on Nov 1 and disembarked on the morning of Nov 2. We stayed in Singapore for additional 2 days. Very clean and organized city, we can all learn from them. But the laws they enforce on their citizens can not be imposed in this country, because of ACLU and other organization. However, there are no homeless on the streets, no beggars, trash or graffiti and crimes are virtually none. If you are going to do some shopping get them done in Vietnam or Thailand, because Singapore is expensive and they don't bargain as much. Read Less
Sail Date October 2008

Top Seven Seas Mariner Itineraries

Seven Seas Mariner Ratings
Category Editor Member
Cabins 4.5 4.4
Dining 4.0 4.1
Entertainment 3.5 3.5
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.7
Family 3.0 3.7
Shore Excursion 4.5 3.9
Enrichment 4.5 3.7
Service 5.0 4.2
Value For Money 4.0 3.5
Rates 5.0 4.1

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