8 Regent Seven Seas Mariner Europe - Eastern Mediterranean Cruise Reviews

This was only our second cruise. Our first was with P&O and although this cruise was far more expensive, as they say, you get what you pay for. What was really impressive was the way embarkation, tours and disembarkation was ... Read More
This was only our second cruise. Our first was with P&O and although this cruise was far more expensive, as they say, you get what you pay for. What was really impressive was the way embarkation, tours and disembarkation was managed, it was all very well organised. All the staff, without exception, were friendly and couldn't do enough to help. Being "all inclusive" it was really nice to be able to drink and eat what you liked without having to sign for it and there was no reluctance to give you what you wanted, as there is in some AI hotels. We had chosen a Penthouse suite which was really spacious with a very well stocked shower room and large comfortable bed - where the linen was changed daily. The only criticism was that the room at the side of the bed was very limited. The lounge area was an excellent size. We didn't make a great deal of use of our butler but he was friendly enough and provided our daily choice of canapes. We only dined three nights in the Speciality restaurants and we felt he could have been more helpful in that area. The only disappointments were that we left out Lesbos - because of the migrant problem - but spent the day at sea rather than finding another Greek island to visit (as the Silversea Spirit did) and that one passenger lift was out of action for the entire cruise. But would we travel Regent again - a definite yes. Read Less
Sail Date September 2015
We are long time Regent cruisers and do enjoy our trips. We have always enjoyed the excellent service and food. This year there was an obvious problem with the service. The current staff was wonderful and worked very hard but they ... Read More
We are long time Regent cruisers and do enjoy our trips. We have always enjoyed the excellent service and food. This year there was an obvious problem with the service. The current staff was wonderful and worked very hard but they needed more help. Some examples We had breakfast every morning in Veranda. We ordered cappuccino every day and it never was delivered until we had finished our meal. Why don't they have a machine in the kitchen? We arrived at Compass Rose at 7:15 for dinner. We let the staff know we wanted to be done in time for the 9:30 show. It seemed a pretty reasonable request but we missed the first 15 minutes of the show and never ate dessert. We had dinner in Signatures and the dirty dishes from our first course remained on the table for more than 15 minutes. We had pre dinner cocktails in the Observation Deck Bar. They had one bartender and 2 wait staff working. The bar was generally full and it meant if you wanted a drink you had to go to the bar to order it and go back to pick it up. I realize none of the complaints are earth shattering but it is a big slide for Regent. We heard several negative comments from other guests regarding the lack of staff. Regent positions itself as a luxury cruise line and they need to restore luxury service. Read Less
Sail Date July 2015
I recently returned from a 10-day Mediterranean Rome-Venice cruise. It met all my expectations and was a delightful and memorable experience. I have only a few complaints and none of them ruined my vacation. The best part of the trip ... Read More
I recently returned from a 10-day Mediterranean Rome-Venice cruise. It met all my expectations and was a delightful and memorable experience. I have only a few complaints and none of them ruined my vacation. The best part of the trip was the service. I wanted for nothing during the trip. My cabin steward brought me everything I needed. You could have anything delivered by room service. If you had complaints about anything, it was quickly addressed. Waitstaff in the dining rooms was always friendly (and was completely over the top in Signatures). We had assistance with questions or issues whenever we needed it. I have read mixed reviews about the food, but I had no complaints myself. Breakfast in the Coffee Connection was a bit lame, but I had delicious meals everywhere else. Maybe they weren't the best and most memorable meals I ever had, but nothing was low quality or poorly prepared. I enjoyed the meals I had in the pool grill (best burgers ever), La Veranda, Sette Mari, Prime 7 (amazing prime rib) and Signatures as well afternoon tea at the Horizon Lounge. All of the lounges were pleasant places to hang out although the mixed drinks often seemed a little weak. I can't make too many observations about the entertainment. I never went to the shows at night as I was usually too tired from daily activities to stay out late. I went to the karaoke nights, but the selection of songs available was really lame. The background music in the lounges was always pleasant and non-intrusive. I don't gamble, so I didn't spend much time in the casino. It is a very bland room without much going on except for slot machines and a few tables. I wasn't crazy about the pool. It's not very big, so if a few people show up and start congregating in the shallow end, it's nearly impossible to actually swim. It also doesn't have nearly enough seating. The sun beds are comfortable, but they take up way too much space. They should replace them with more lounge chairs. I didn't spend any time with the other recreational activities on board, but the kids I was traveling with had a lot of fun with bocce, shuffleboard, and the games available in the library. Excursions were mixed. In Sorrento I had an entertaining and informative tour of Pompeii. My tour of Taormina and the Greco-Roman theater was good, but a bit rushed. The shuttles from town to the ship are convenient and run regularly, so I was easily able to stay longer in places where I wanted to explore beyond the tours. The ship had very skimpy offerings in Zakynthos and Corfu, so I booked private tours for those (well worth the money). My walking tour of Bari and the cathedrals exceeded my expectations. Bari doesn't look that interesting from the ship, but it's a whole new world when you walk into the old town. St. Sabino and St. Nicholas are beautiful cathedrals. Montenegro was also very interesting and is a stunningly beautiful country. My guide was hilarious and I enjoyed my free sample of the local firewater (and dare I say they make better prosciutto than the Italians?) I was not very happy with my tour of Croatia. The tour was to Krka National Park with a side cruise to another town. The cruise and lunch took up way too much time and not very well planned. We went into the park, got on the boat and had lunch in the town, then went back by bus to exactly where we started, having to wait to enter the park gates again. We had almost no time in the park. I was anticipating some hiking (I even brought boots), but only had a short walk around one loop before having less than an hour to swim in the falls. I had a nice tour in Slovenia, but I was very disappointed that I could not go to Lipica. As a horse lover, the trip to the Lipizzaner Stud Farm was supposed to be the highlight of my trip. I was told it was there was no performance scheduled that day, so the ship canceled. Although I would have liked to see a performance, I really wanted to see the beautiful stables and grounds and meet the horses (and maybe see some of those black foals). My hop on/hop off tour was nice enough though as I explored one or two very pretty towns and had another chance to go to the beach in Portoroz. My final tour in Venice was also interesting as I went to some areas I wasn't familiar with and the gondola ride with the musical serenade was beautiful (although short). The gym was well-equipped with plenty of cardio machines and a decent selection of machine and free weight options. I had a very nice treatment at the spa (special pedicure) and the staff could not be nicer. There was a large selection of fitness classes daily, but I never went to any of them, so I can't comment. If you fall out of shape on this cruise it will be because you eat too much good food and not because you don't have any fitness opportunities. I had only two major complaints with the ship. The first is that there was sometimes a sewage smell in the hallway outside my room that occasionally seeped into my room. The cleaning staff tried to address it, but it never completely went away. I didn't smell it all the time though. I was also bothered by the fact that Sette Mari doesn't take reservations. It's very popular and if you're traveling with a large party as I was, they just don't have enough tables. My entire party did manage to get in there once, but it meant playing around with schedules and having a few family members "hold" a table for everyone else. Overall my cruise was a great experience. I enjoyed great food, drinks, and service and and had many memorable experiences ashore. I would definitely do this again. Read Less
Sail Date July 2015
I'm from Hong Kong and went with my parents to our first cruise in Apr 2013. Since it was not the busy season yet, the price was lower than cruises in May-Aug. Overall it is a good experience with Regent. Embarkation and ... Read More
I'm from Hong Kong and went with my parents to our first cruise in Apr 2013. Since it was not the busy season yet, the price was lower than cruises in May-Aug. Overall it is a good experience with Regent. Embarkation and disembarkation We embarked after having lunch in Venice near the port. Overall the process was smooth. There was sufficient staff there to help. We are in our stateroom in less than an hour. Disembarkation was smooth as well. The Ship The cabin steward knew our names and was always around, and when he was, he would open the door for us. The stateroom was clean, spacious and beautiful and there was sufficient room for 3 people. The walk-in closet was large. Bathroom amenities were replenished very quickly. The sliding door to the balcony was a bit difficult to open but we managed to do so. The ship was also clean, spacious and beautiful. We loved that it was quiet and was not full of people. Maybe westerners like to socialize but due to difference in culture,we loved to enjoy ourselves without interference rather than socializing with other guests. There were sufficient laundry facilities for us to do our own washing and ironing. Services were execellent. All the staff were genuine and polite and they understood English well. Dining The food was overall good but there was a few misses. Surprsingly, dinner in the main dining room Compass Rose is the best, but the specility restaurants are not as good as expected. Crabcake in Prime 7 was good, but the lettuce in the Ceasar salad was not fresh! The so-called "Signature" Surf and Turf was bad, the lobster must have been freezed for too long, they were not fresh and, in fact, tasteless. The filet mignon was dry and also quite tasteless. What a disappointment! Signatures was better. The foie gras and mushroom soup were good, but the caviar did not taste good. Obviously they should buy better quality caviar for a 6-star ship. The steak and the dover sole were ok, the halibut was acceptable. Anyway, we didn't border making another reservation. The main dining room Compass Rose is however very good at dinner time. There was usually something fresh from the port of call to choose from. So the lobsters and seafood there were fresh, and the chef was flexible enough to cook the food according to our request (we asked for the lobsters to be pan-fried instead of steamed one night). However, the lunch was not as good. We wondered if they had a different chef for lunch? In particular, the so-called "Asian" dishes were not authentic at all, such as Indonesian fried rice lacked the essential black soya sauce, the chef must have no idea what Indonesian fried rice was at all! The Japanese dishes were also not done very well. Maybe they could get away with Westerners who were not familiar with Asian cuisines, but they could not fool Asians like us. They should really hire some Asian chefs if the would like to offer Asian cuisine on board. Otherwise, please just stick to Western cuisine. The breakfast buffet and some made-to-order dishes at La Veranda was excellent, but disappointedly there was only one champagne + caviar breakfast. The quality of the caviar was better then Signatures but still not too good. The lunch buffet was quite good except the pizzas which were poorly done. Dinner at Sette Mari at La Veranda was quite good too but not as good as Compass Rose because the seafood was not as fresh. Overall the wine selections were acceptable. Moreover, the services in all the restaurants were very good. Entertainment The night shows on board were generally quite good but they were a bit too short. However, the singers in the disco sung poorly. As we didn't have any seadays and we went on shore excursions every day, we didn't have much time on the ship during daytime for other activities. Shore excursions There were all well organized and efficient. Water was offered when we got off the ship. The guides were usually ok, but sometime it was difficult to hear them due to the large open spaces and the size of the group. The lunches/snacks offered during the trips were quite good, there was always wine on offer. We particularly like having champagne afternoon tea in a luxury hotel in Istanbul, and all were inclusive! Conclusion Overall, we were satisfied with the cruise for the price we paid. Will we return? Yes but perhaps not too soon because we'd like to try other similar cruise lines such as Crystal or maybe Seabourn to compare.   Read Less
Sail Date April 2013
Having seen the reviews, read the brochures and travelled A LOT, my husband and I expected a little more from this cruise. It reminded us of Holland America--a lot of hype and some substance to back it up, but not all that it was supposed ... Read More
Having seen the reviews, read the brochures and travelled A LOT, my husband and I expected a little more from this cruise. It reminded us of Holland America--a lot of hype and some substance to back it up, but not all that it was supposed to be. Pros: *ports of call--Ephesus with an expert excursion--worth every penny--one of the most memorable places I will ever visit (my only remaining ancient wonder of the world is Babylon) *transfers--extremely smooth, professional and well done *dining--90% of the time: outstanding *staffing--90% of the time: outstanding *free excursions--wonderful perk to booking this cruise, though we only did two *stateroom--large enough for 2 and plenty of storage. The walk in closet was great *spa--one of the best stone massages ever and they didn't try to sell us stuff Cons: *bartending: no Martini olives and no bartenders who could make "pool" drinks. My rum runner was brown..... *staffing--the other 10% of the not so friendly staff did not endear us to this cruise line *value--the complimentary beverages, tipping and excellent house wines don't make it worth the price that we paid. Final Comments: Were Windstar to go all inclusive we would never look back and are thinking that even with a bar bill at the end, Windstar and the Paul Gaughin (which is all inclusive) are the best cruiselines we have travelled with. We have not travelled with Crystal nor Seabourn, so they might live up to their reputations, but we do not feel that Regent is worth the price paid. Read Less
Sail Date May 2012
We have previously travelled with mainstream cruise lines such as P&O, Princess, Celebrity, RCI etc and thought we would try a more expensive '5 star' cruise. While many elements of the ship and the cruise were excellent and ... Read More
We have previously travelled with mainstream cruise lines such as P&O, Princess, Celebrity, RCI etc and thought we would try a more expensive '5 star' cruise. While many elements of the ship and the cruise were excellent and merited the extra cost, there were some surprising negatives also. Food varied from acceptable to excellent, with the exception of the Signatures restaurant - pretentious menu and average to poor food! The main restauarant was great for couples with lots of tables for 2 by the windows! The food was often great - lunches in the main restaurant were particularly unusual and excellently flavoured; also the portions were not too big which is great at lunchtime. Occasionally, however, there were some very odd and definitely second class offerings - one afternoon tea, the only sandwiches were cheap potted meat or jam (I haven't been offered a jam sandwich since I was a child when it was definitely food for the poor!!!) The upsides first:- Wonderful cabin - spacious, well-equipped, good balcony, beautifully furnished. Some things we particularly liked were the curtained area for sitting, separated from the bedroom - this allowed me to get up earlier than my husband and to read and use the balcony without disturbing him!; the walk-in closet with lots of hanging space and drawers; big bathroom with very big shower area, lovely toiletries and lots of space. (We had a cabin with only a shower and this gives you lots of room if, like us, you do not want a bath. Great staff - friendly throughout the ship, including the officers; nothing too much trouble; efficient and helpful. Even the tour staff were good and this is often one area where cruise ships are poor!! Lots of space in the ship - no queues for anything, even the buffet restaurant had lots of tables whenever you wanted to eat. The ship felt quiet and uncrowded throughout the cruise - very relaxing. No attempts to keep selling to you, which is unusual - no photographers constantly in your face trying to take photos and sell them to you, no pressure to use the shops. This is all in line with the fact that everything is included so you don't constantly have to show your cruise card. At the same time, the staff were great in keeping you supplied with food and drink - no need to chase them at all. It makes for a very relaxing time. Tours were good - no feeling that, because they are free, they are a lesser class than those sold on other cruise ships. Ports of call were all great - some a bit busy but that is the only possible negative, and is not RSSC's fault!! Downsides:- The tours were all early morning and nearly all scheduled at similar times. This made a few issues - overcrowding and lines waiting to disembark. The worst point, however, was that the mealtimes were not adjusted to take account of the tours. So, the restaurant was only open in the morning as you were reporting to the tour - you could only have a sit-down meal if you were staying on the ship! You had to use the buffet (sometimes cold food!!) or have room service which was often the only practical option. Similarly, you had to rush back at the end of the tour if you wanted to be served because many of the tours ended at 1.00-1.15 and the restaurant closed at 1.30. Even the buffet closed at 2.00 so you could not have a look round the port after the tour if you wanted to eat. There was always room service but that always takes time to order and receive, and the choice is limited. Generally, the availability of food was the poorest I have come across on any ship. Apart from room service, there were gaps in the morning and afternoon where you struggled to find food. This meant you had to keep an eye on the time to ensure you did not miss a meal - not what you want on a cruise. One morning we got up at 9.00 (hardly sleeping in!!) and found only one place we could eat cold food!! It would be nice when you get back to the ship to find cold drinks and cold towels available - they do this on Celebrity which is a cheaper option. A bit galling to be moored next to a cheaper cruiseline and seeing them being regaled with cold towels!! The public areas looked a bit tired to us and no wow factor. Downsides may sound a bit picky but this cruise is expensive and is meant to be top class so I think you should expect excellence! Overall, a very good experience but I think RSSC should travel on some other lines to see how it could be improved to 5 star all round Read Less
Sail Date September 2011
Overall I would rate this a nice cruise. I won't want to take it again, but was happy that I did take it this time. My wife and I were on this cruise by ourselves. It seems to me that the majority of people on this cruise were with ... Read More
Overall I would rate this a nice cruise. I won't want to take it again, but was happy that I did take it this time. My wife and I were on this cruise by ourselves. It seems to me that the majority of people on this cruise were with groups of people. It was harder to meet people on this cruise than previous cruises I had taken. My guess, was that there were so many groups, but then again maybe we just didn't try hard enough. We had a very nice cabin with a separate bedroom at the stern of the boat. It had butler service, but that was not a very big deal, he did very little for us during the cruise (example: Ask for Amstel beer, result Budwieser). Very large balcony, which was really what we enjoyed most. Deck 7, had a problem with sewage. I don't know why, but the oder was quite strong in areas, and persisted though out the cruise, they were working on pipes all the time, but no change was ever really noticed, however this was a minor annoyance. Meals and wines were the best I had ever had on a cruise ship, all the restaurants were very good. The only meal I didn't enjoy was the one at the Prime 7, but not due to the food. A large group of people decided it was fine to scream and yell at each other for the entire meal. We apologized to the staff, as the offenders were American and showing a side of us that is not necessary at a fine restaurant on a cruise ship, we left before our main course. Entertainment on board was boring. It seems to be more associated with people in their seventies than people in their late fifties, early sixties. However most of the people on board seemed to be in their seventies, we felt like we were among the youngest at sixty. Ports were excellent, we enjoyed all of them. The free tours, not so much. It only took us one stop and tour (Monaco), to realize that we would have to do something different, the tours were just to boring and when we would ever be here again. So we started off on our own, finding taxis with drivers that spoke good English and using them as our guides. We saw so many different places that the ship tour buses never got to, talked with the drivers, got to know them, exchanged emails, ate at great out of the way restaurants, the really great thing that accompanied this, was we would be dropped off right in front of wherever we want to go (churches,museums,old ruins), and he would be right there when we got back. Yes we missed the exact information the official tour guide would be able to tell us, like when that last stone of a church was put in place (lots of churches to see on this cruise), but these drivers were locals, they knew the history of their city as well as interesting tidbits that tour guides don't discuss. We will do this from now on our cruises, even if the tours are free. The staff of the ship was always friendly and helpful, and we overall enjoyed this cruise. Read Less
Sail Date April 2011
This cruise was from Venice to Istanbul for 14 nights which included Split(Croatia), Santorini, Crete, Egypt, Israel, Cyprus, Rhodes, Kusadasi and Istanbul(Turkey). Our great experience on Regent's Paul Gauguin some 2 years ago ... Read More
This cruise was from Venice to Istanbul for 14 nights which included Split(Croatia), Santorini, Crete, Egypt, Israel, Cyprus, Rhodes, Kusadasi and Istanbul(Turkey). Our great experience on Regent's Paul Gauguin some 2 years ago sailing around the islands of French Polynesia was also a key factor in selecting this cruise. As such the Paul Gauguin cruise created a bias within us as to what our expectations of the Seven Seas Mariner were. I shall begin and say that overall the cruise was amazing and all the tours we took were very well done and organized. The coaches were only 50% - 60% full and on all our tours the guides were very good to excellent. It allowed one to see many different cultures and history. It was very well organized and the crew were extremely efficient, polite and made sure everything was done correctly. Regent definitely have the best cabins. Large, spacious, the walk in robe is just brilliant and the bathroom permitted two(2) people in there at one time. Everything was well maintained on board, the majority of the crew were great, service in most cases was very good, the provisioning of bottled water for the land tours was well received but for some reason there was something not quite right and the atmosphere was not the same as on Paul Gauguin. The crew were absolutely great especially cabin steward(Jade), Sylvester & Jaimee(Verandah), Mehendrah and his staff in Horizons Bar, The Polish entertainment duo in Horizons, the sommelier who made sure our wine was correct every evening(Signatures & Prime7) were brilliant. The on board tour staff who were brilliant in making sure everything went to plan. The only concern we had was that we thought the eastern Europeans (generally) were not as friendly or relaxed as the Phillipino crew members. We have noticed this on other vessels with other cruise lines we have been on. We also felt that the Verandah restaurant was great especially with their special buffets(EG European night with fresh local sardines etc.). The food was done extremely well and was always hot. The choices and quality were great for us. Some of the small issues with Regent were related to the catering aspects of the cruise(land tour catering was brilliant with all local foods made available). Service in Signatures, Compass Rose and Prime7 we thought was quite fast and doing a count to 3 in French(Signatures) and the waiters lifting the lids off the meals was a bit "over the top". In hindsight we both believed that the service criteria is very much American style. We found other non-American passengers thought the same. In general the meals in these three(3) restaurants were OK but it could have been improved upon. Yes, my "blue" steak was always cooked to absolute perfection but for some staff to persist in calling it "Pittsburgh Blue" was a little to American for me especially when globally it is regularly identified as "French Blue" or "Blue". The wines initially offered to us were interesting. Serving the American whites and reds was OK but unfortunately I cannot drink them, as I have even when I lived in the USA suffered extreme headaches etc. from them. Interestingly a lot of the waiters were aware of this issue also from previous passengers. Fortunately they had Chilean and Italian wines which were great. Also serving an Australian wine called Skipping Jack to Australians is not a good idea especially as it is a bottling company that produces the wine from grapes from various wineries in the South Australian area. The same with Irish Coffees after dinner. When will they stop using cream from a pressurised can. Fortunately the barman was able to get real cream for a real Irish Coffee. The breakfast buffet was very good in general terms. Enjoyed all the different cheeses, smoked salmon and mackerel etc. Not sure why it happens but the slices of the smoked salmon and Carpaccio were quite cut thick when they should have been thinner. Also the pastries were tasteless. The croissants were quite small and very crumbly every day. Room service meal was an absolute disgrace. We had it once and never again and no matter what time we got back from a shore tour we always ate in one of the restaurants. Disembarkation in Istanbul was a shambles but we suspect that this was not Regent's fault. It just felt like you walk down the gangplank and you were no longer the responsibility of Regent. Also the charge Regent wanted for transfers to the airport were way over the top. We had private transport to our hotel and then hotel to airport and it was still some $USD140 cheaper. Something to be aware of. We realise that these are minor gripes but in the end we felt that RSSC has a reputation of 5 star to maintain and be a leader in the field of small to medium size cruise vessels. Yes, in general they still maintain an extraordinary cruise vessel level and yes we would sail with them again. It is just we felt something was not quite right with some aspects of the vessel. We also realise that the majority of the passengers are American and therefore Regent have to cater for their needs more than other nationalities. Read Less
Sail Date May 2010

Top Seven Seas Mariner Itineraries

Seven Seas Mariner Ratings
Category Editor Member
Cabins 4.5 4.4
Dining 4.0 4.1
Entertainment 3.5 3.5
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.7
Family 3.0 3.7
Shore Excursion 4.5 3.9
Enrichment 4.5 3.7
Service 5.0 4.2
Value For Money 4.0 3.5
Rates 5.0 4.1

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