19 Regent Seven Seas Mariner Caribbean - Eastern Cruise Reviews

We just got home after an incredible 10 days in the Caribbean. We really enjoy the port intensive experience, with 7 of the 10 days in port. The downside is that the sea days are perfect also and we would have savored more time enjoying ... Read More
We just got home after an incredible 10 days in the Caribbean. We really enjoy the port intensive experience, with 7 of the 10 days in port. The downside is that the sea days are perfect also and we would have savored more time enjoying those wonderful sea days. The service and crew were incredible. The hostesses in all the venues, the waitstaff without exception and the bar servers were so good that it's ridiculous. The servers at the pool were always there to get you anything you could think of. Wine glasses in the restaurants were always topped off. The meals were served elegantly, no rushing, no running, no tossing silverware on the table between courses. If you need to eat in 30 minutes, this is not the ship for you. If you like to dine, enjoy your tablemates or your spouse, you will have a lovely meal with plenty of time at the end to dance, get to the show and get a seat with no problem or do whatever moves you. On the few occasions where we wanted a table for two and none were available, we simply walked a few yards to a lovely bar, enjoyed a perfectly constructed cocktail and when our table was ready an elegantly dressed host or hostess approached us, greeted us by name and escorted us to our table. Perfect in every way. By the way, the food was very good to outstanding. We never had anything that was just OK. The suite was well maintained, kept spotless by our steward and his assistant. They kept the mini bar stocked and fresh fruit was always on hand. By way of full disclosure, when we checked into our cabin on our last trip on the Mariner one of the vents sounded like a jet engine, very unpleasant. When the steward stopped by to introduce himself I pointed out the noise and asked him to try to handle it. We went to lunch, took a walk around the pool and had a beer. When we got back the problem was resolved. Just that quick. The public spaces were always clean and the restrooms always looked like someone had just refreshed them. The excursions were above average in my experience and the logistics were handled very well. Given the small passenger count we expected this to be the case and were not disappointed. The entertainment was excellent. The sets and costumes were simple, not as extravagant as say Princess, but the singers and dancers were the best we've seen on any size ship. With some major cruise lines (ie. HAL) cutting back hard on production type shows its incredible to see this kind of talent and staging on such a small ship. The orchestra did double duty most nights and followed or preceeded the shows with a dance or genre set. The also had a great, energetic and talented duo on board that played every night, did requests and kept us dancing. One topic that's harder to quantify is the quality of the passengers themselves. We met so many wonderful people on this cruise. Days spent with people on excursions or on the ship that were having a great time and not spending every minute trying to find fault was a delightful change of pace for us after traveling other brands. It was great leaving the cabin in the evening and seeing everyone comply with the simple elegant casual rule. Everyone looked great and dining was so much nicer. I wish some of the premium lines would compel passengers to adhere to the stated rules. If you need to wear cutoffs, ball caps, t shirts, etc. at night that's absolutely OK. Choose a ship that allows or encourages it. To my fellow travelers and reviewers that had problems on with their cabin, food or service I can only say that you had some very bad luck because we've been on the Mariner twice and they exceeded every expectation. Read Less
Sail Date October 2019
We have been on over 20 cruises on various lines. We took this because it was the next level up and we wanted to compare it to Oceania. One passenger describe it best when he said about the crew, they are very friending and smile but the ... Read More
We have been on over 20 cruises on various lines. We took this because it was the next level up and we wanted to compare it to Oceania. One passenger describe it best when he said about the crew, they are very friending and smile but the just don't understand what you are asking for. Alcohol is included in the price but if you don't drink, the staff does not know what to do with you. I never had a meal where I did not have to ask (seriously) at least 3 times per meal to have my water glass refilled. Everyday either first hand or watching others, orders (both drink and meal) were wrong or delivered to the wrong table. At least 3 times my order was delivered to someone else and I would not have gotten my order if I did not see this. In the dinning room we noticed that about 70% of the activity was around serving boos and not food. The meals were top notch. The everyday menu was excellent as a back-up if you did not like the daily choices. Chartreuse, the French restaurant was poor at best. Everyone we spoke to was very disappointed. One person was trying to be polite and when I said "it sucked", he said, "well.... yeah". The rooms were very roomy, that cabin crew nice but not as quick as we would expect. If we were gone for 2 or more hours in the morning, we did expect our room to be made up when we came back which did not happen about 1/3 of the time. Shore excursions are included in the price but you need to know that you have to book them within the first 5 minutes of them opening if you want to get a popular one. The excursions themselves were okay but because our itinerary was changed from Cuba to the Caribbean, I can understand that they were not excellent. The programs were some games and only had 2 enrichment seminars per day while at sea. For this group, more of that would have been appropriate. We are active people and there was not much to learn about of be active while at sea. Read Less
Sail Date October 2019
My wife and I love sailing on Regent and this was no exception. They put us up in a nice Miami hotel - The Epic - the night before. Very enjoyable. Don't miss the wine event from 5-6. Met several passengers before we even got on ... Read More
My wife and I love sailing on Regent and this was no exception. They put us up in a nice Miami hotel - The Epic - the night before. Very enjoyable. Don't miss the wine event from 5-6. Met several passengers before we even got on board. Good location. Embarkation was very fast. Maybe 10-15 minutes. On board by 1230 and at lunch by the pool. Great start. We were in Penthouse C #830. Great location and layout. Relaxing. Also had a tub. Our butler and room stewards were fantastic - always there when needed. Our meals were always delicious and fun. Most dinners in Compass Rose at table #77 - better than a window seat for us. Ate at Signatures and Settei Marie -- I prefer the Italian setting at Settei Marie. Good weather every day, the main reason we went on this cruise. Warm weather and snorkeling/swimming. Unlike Europe, the excursions were OK, but many looking for good beaches and/or good shopping. Was not interested in viewing churches and galleries. Enjoyed the entertainment - especially the Jean Ann performers!! Anthe the Band Disembarkation went very well as well. In the cab within 30 minutes from getting off the ship Read Less
Sail Date March 2017
We were in cabin 1013 concierge suite. It was very small and poorly arranged. The sitting room felt like sitting in a dark hole. Food Was ok. Prime 7 was excellent! Service was spotty. Mostly very good, but occasionally service was not ... Read More
We were in cabin 1013 concierge suite. It was very small and poorly arranged. The sitting room felt like sitting in a dark hole. Food Was ok. Prime 7 was excellent! Service was spotty. Mostly very good, but occasionally service was not professional. We felt this ship might be used as a training ship. The handgrip in the shower was in the back of the shower. Useless! One bar opened at ten outside on the pool deck. Other bars opened at 12, 1, or 2. Never were sure when. Our other trips were on the Navigator and we loved that ship! When we complained about the handgrip in the shower, we were told "yes we've had other complaints about that". No attempt to fix that. A bar costs about $25. We feel the ambiance of this cruise line has changed with the sale of Regent to NCL. The whole experience is different. Read Less
Sail Date March 2017
We chose this cruise because we had been on her 10 years ago for our 50th wedding anniversary I suppose we didn't expect it to be as perfect on our 60th anniversary but didn't expect it to have deteriorated quite so much. The ... Read More
We chose this cruise because we had been on her 10 years ago for our 50th wedding anniversary I suppose we didn't expect it to be as perfect on our 60th anniversary but didn't expect it to have deteriorated quite so much. The food was good though the service in the restaurants, especially Compass Rose was very slow. On the first few days we seemed to be chasing evening meals as if you didn't get in as soon as Compass Rose was open you generally had a very long wait for a table. When you did get a table it was still a very long wait to be served. The other alternative the Italian restaurant could sometimes accommodate but otherwise it was a long wait. As for the speciality restaurants. Prime wasn't worth the effort though Signatures was perfect, best food, best service Service in the bars was excellent though in most cases not personal enough, just professional.. The entertainment was better this time though still not enough of the better artistes. The singers and dancers were excellent. We missed the film shows as we always seemed to be still hanging around for dinner. I know the ship was due for dry dock but an overhaul was overdue. It was so tired . There is a lot more we could say but I guess most of it has been said by others. Why on earth this ship still comes out on top in reviews I don't know. It doesn't say much for other cruise lines. Nobody else mentioned special evenings in the reviews we have read, and there didn't seem to be any. No deck entertainment and the one evening dress evening disappeared between our bookin g in September and March though I had checked that there would be one. Disappointing when you have specifically bought new evening outfits .The catamaran cruise was brilliant, good fun. The last night I was taken ill but managed to survive long enough to catch the flight though a long wait between disembarking at 9 am and flying at 6.30 pm didn't help. On the flight home my husband was taken very ill and had to have oxygen and assistance on arrival at Heathrow. He was subsequently admitted to hospital and we were tested and found to have Legionella. Not what you expect from a top cruise line. We would not go again, indeed it has put us off cruising altogether. No official photographer, and hardly saw the captain. We could go on......... Read Less
Sail Date March 2017
This was our 5th cruise aboard Regent, and the staff and crew were fabulous as usual. We met Anastasia, Marla and Lorraine, and saw Rahul again. SS Mariner is so beautiful, but the staff really make the cruise. Lorraine is a wonderful ... Read More
This was our 5th cruise aboard Regent, and the staff and crew were fabulous as usual. We met Anastasia, Marla and Lorraine, and saw Rahul again. SS Mariner is so beautiful, but the staff really make the cruise. Lorraine is a wonderful cruise Director and always cheerful and accommodating. Marla is a fantastic conversationalist and so friendly and comfortable to be around. Anastasia is one of the most charming and sweetest service staff that we've ever met, and Rahul is super friendly and attentive. Our cabin was 376 sq ft plus a 76 sq ft balcony. It was well appointed. Our Butler was super. We finally figured out how to use a butler, by scheduling hors d' oeuvres at 5 every day, with Martini glasses for us and our friend for whom we purchased another cabin. We'd previously reserved our cabin liquor. The food on Mariner is spectacular. We felt guilty as we usually eat smaller portions and, accordingly, a lot of leftover food went back to the kitchen. Specialty restaurants are favorites; Signatures and Prime 7. Of the 5 cruises on Regent, on this one, we spent the most time on the ship, instead of taking shore excursions. Crew Capers, the last performance staged by the crew onboard, is always tearful, as it is done by volunteers, and creates a beautiful memory of staff and the last night onboard. Those memories will always be cherished. The only issue that we had was apparently as a result of the merger with NCL and a mis-communication of management orders. On Regent, cigarette and cigar smoking is permitted in the Connoisseur Club and one area of the pool deck. Pipe smoking is only permitted in the Connoisseur Club. I'd made friends with another passenger and we smoked cigars in the designated area of the pool deck. We were approached several times (in a very cordial manner) by bar staff on the pool deck that cigar smoking was not permitted. They were very friendly, but it was, nevertheless, a little intimidating and disconcerting. On the third approach, I showed the bar staff member the RSSC website and it's rules aboard Mariner, and he apologized and we were not bothered again. Unfortunately, that was the last afternoon on board. In July, we booked Explorer for two back to back Mediterranean cruises for a total of 15 nights starting late October, and we're looking forward to seeing Hassain and Anastasia again aboard Explorer. We'll have another totally fabulous experience aboard Regent on its newest ship. We've compared other cruise lines to Regent, and honestly feel that Regent is like our home away from home to us, though, as Lorraine says on the last night of the cruise; when we get back home, take a shower and drop the towel on the floor, we're a bit dismayed that there is no one there to pick it up after us : ) A very huge Thank You to Regent and staff for our wonderful cruising experiences! We can't praise you enough for such rewarding, exciting yet relaxing times aboard your beautiful ships. Vince and Paul Read Less
Sail Date March 2017
As with many guests , we were first time on Regent having been Azamara fans , and wanting a somewhat more up-market experience. We were lured by the “6 star” advertising, and earlier reviews. We have mixed feelings about the R7S ... Read More
As with many guests , we were first time on Regent having been Azamara fans , and wanting a somewhat more up-market experience. We were lured by the “6 star” advertising, and earlier reviews. We have mixed feelings about the R7S experience. It’s noticeable that Mariner is bigger than Quest/Journey : approx 100ft longer , and 10 feet broader . ( and 48k tons as opposed to 31k tons) (and yet similar guest numbers : 700 as opposed to 650 Az guests). The interiors are more opulent, and the extra space is very evident in the public areas. The “standard” cabins have proper bathrooms, unlike the tiny shower cubicles on Azamara. But then the deck 8 cabins on Azamara are superior to Mariner standard cabins...so price comes into play. The “uniqueness” of Azamara is the staff and officers attitude and welcome. The officers on Mariner are practically invisible , as is the Captain. Even his PA announcements are very difficult to understand due to his accent. Whilst we encountered a few really great staff, the majority failed to impress. In particular they have many Eastern Europeans , and we found their attitude rather brusque , functional and business-like. Their level of English comprehension and speaking also sometimes lead to minor difficulties. They seemed under pressure a lot of the time , and thus service was inconsistent... getting plates cleared , or a refill was always slightly stressful. Each individual “incident” was trivial in itself , but you could never quite relax and get the 6star experience that Regent promise. I stress again a few staff members particularly in Compass Rose stood head and shoulders about the rest in terms of genuine care and attention. (eg we’d always ask for a table in Riskys section on Compass Rose.) This attitude issue extended to security staff : sometimes you’d be greeted with a smile and “welcome back Mr blogs”, but more often that not , they just scan your card with no words or eye-contact which is in sharp contrast to what we were used to experiencing on the Azamara. The Mariner food I believe is superior to Azamara. We are vegetarians , so cannot speak to the normal menus , but their plates looked good , lobster , steak.... There was always one vegetarian option, but once we had established contact with the Executive chef , he made daily specials for us , which were really good. We had a good meal in Signatures , the service there is particularly good and you were made to feel special. The Pool Grill always seemed a bit chaotic. The (buffet) lunch “out the back” was always a pleasure (Verandah), although vegetarian choices were very limited. There are 3 “bars” to meet before dinner..so it hasn't quite got the focus of the Azamara pre-dinner meet-up, but there is so much extra space, it still works well, either “dancing” on 6 or enjoying sunset on 12. The song and dance shows are slick and professional if a bit kitsch for my liking.. I cannot comment on the excursions as we tended to do our own thing. The free all-day champagne is obviously a distinguisher from the Az’s weird drinks policy and there’s none of Az’s crazy “only some cocktails are free” policy. (But someone told me the AZ are now serving prosecco as part of the AI wine list) The demographic was noticeably younger that a comparable Caribbean cruise last year on Az Journey. I.e. significant numbers in their 40s and 50s on Mariner as opposed to all “seniors” on Az. Dress code was followed better on Mariner than on Azamara : although there were still some “polo shirts” in the evenings , overall most folk made the effort to dress up. (smart dresses and jackets). So do I prefer Az or Regent...?...tricky...There is undoubtedly something really special about the ambience and welcome that you get on Azamara from all the staff. Does that over-rule the extra space , opulence and free fizz on Regent???? Some repeat Mariner guests told us they thought standards had slipped since the purchase by Norwegian. Read Less
Sail Date March 2017
This is our 2nd Regent cruise and I chose this itinerary to celebrate our 25th anniversary. While there is initial "sticker shock" at Regent's high price, I won't hesitate cruising with them again because it is truly ... Read More
This is our 2nd Regent cruise and I chose this itinerary to celebrate our 25th anniversary. While there is initial "sticker shock" at Regent's high price, I won't hesitate cruising with them again because it is truly all-inclusive. If you compare pricing with other cruise lines, be sure to factor in free airfare (some cruises offer free business-class air but this one didn't), a free hotel night pre-cruise, free airport transfers, free drinks, free shore excursions, free botled water, free laundry machines (soap provided), free in-room movies, free wifi on board (it is a little slow), no charges for specialty restaurants and all gratuities are included. If Regent is still slightly higher, factor in really great food, exceptional service and only 700 guests. NOTE: A few shore excursions are extra, for instance, a private limo or a helicopter ride to a glacier (on the Alaska cruise) isn't included. Also, the included liquor list is all name brands and extensive, but if you want a $525 bottle of Louis Roederer Cristal Rose Champagne, that will be extra. Also, the casino is extra as are spa and salon services. Other than that, I believe everything is included. There is no nickel and diming. In fact, it is very challenging to spend any shipboard credit you may happen to get. (We bought clothing at the gift shop on the last day. We thought about trying the above mentioned champagne but opted for shirts instead.) As for negatives, the only casual dining available for dinner is room service. You have to dress (for men - collared shirt, no shorts and jacket optional) and dinner will take about 2 hours. Another negative might be there are very few singles or children, it's mostly older couples. And if you stay up late enjoying the music, dancing or entertainment, most shore excursions depart around 8:00 a.m. the next morning. It also takes a while to get your luggage delivered to your cabin the first day but if 700 guests each have 1 bag, that's a lot of luggage so carry with you whatever you may need immediate access to. The best way to close is to say that nearly 50 % of the guests are repeat customers. Read Less
Sail Date March 2017
We have cruised on Celebrity and many cruises on Azamara in the past. My wife's cousin and her husband were very pleased with the complete, all inclusive Regent experience, so we decided to give it a try. We did read a number of ... Read More
We have cruised on Celebrity and many cruises on Azamara in the past. My wife's cousin and her husband were very pleased with the complete, all inclusive Regent experience, so we decided to give it a try. We did read a number of reviews on the Mariner and while most of the reviews were very good there were a number or write ups that were not so positive. We did not see any evidence of the complaints. Within a few days on the Mariner, we were very pleased with our decision to try Regent cruises. So much so that we booked an 18 day cruise on the Voyager while on board. Overall the Mariner was very clean and was surprised to learn that the Mariner was scheduled to go in for refurbishment early next year. Our experience: - Embarkation was smooth and quick, public areas were all open for guest to enjoy food and drinks and relax while waiting for the suites to be ready for guests. - We were very pleased with the size, condition and cleanliness of our suite, which included a spacious bathroom with a large shower as well as a walk-in closet. - all services, dining and entertainment were top notch. - we were surprised and very pleased with the selection and quality of the included (free) excursions. - Disembarkation was slow and delayed - Reason for this was due to US Immigration Officers were late in coming on board to perform a face to face check of non-US citizens. However there was ample time for the airport transfers. - About the only thing that we feel could be improved is that a small number of guests on this cruise did not respect the evening/dining dress code. Read Less
Sail Date November 2016
Second Cruise with RSSC. From embarkation to the end of cruise everything was as expected and described. When it says all inclusive it actually means it Itgink our bill at the end was for 45$ Which was only fir some minor ... Read More
Second Cruise with RSSC. From embarkation to the end of cruise everything was as expected and described. When it says all inclusive it actually means it Itgink our bill at the end was for 45$ Which was only fir some minor essentials. The service and staff were excellent throughout and all the excursions were well organised.There was no pressure to do anything so it was your choice to go out on your own if you wished.The highlight Tour fir us wasThe Sting ray trip. Having been on the ship before and been in a Penthouse suite were a little cincerned about whether the Balcony suite would be sufficient.It certainly was and as ALL the benefits of all inclusive are more or less the same there is little duffer an even aoart from extra space. We would happily book again in a similar suite and use the saved money towards a further trip. Read Less
Sail Date November 2016
The cruise was or second on Regent. We may not take a third. While the stateroom was excellent, the sleep was great, and the on-board staff tried its best to please, it was obvious that the customer experience had been degraded since our ... Read More
The cruise was or second on Regent. We may not take a third. While the stateroom was excellent, the sleep was great, and the on-board staff tried its best to please, it was obvious that the customer experience had been degraded since our European cruise in 2012 (and since the company had been taken over by the more populist Norwegian Cruise Line.) Example: the staff seemed harried and overworked all the time. The cuisine was spotty. It was 5-star excellent in Prime 7, 4-star in Signature, Compass Rose and La Veranda, and just 2-star in the Italian restaurant. The wines available to all were similar to Cosco's $7 specials. (You want a Napa? Pay something north of $100 extra per bottle.) We were met by mass disorganization by Regent's land-based staff when attempting to select excursions in advance. Everything for us and others was wait-listed and passed on to the shipboard crew to untangle. We got our first-choice excursions by making a beeline to the Excursions Desk upon boarding. Unfortunately, one of the trips was fouled up by the vendor, whose unexplained disinterest resulted in four couples spending an hour in the hot Caribbean sun while "waiting" for a bus that was actually parked there all the time. -- and another four couples simply giving up and returning to the boat. Bottom line: We spent serious money for the trip, but we do not feel that we received value for the money like we did on our 2012 cruise. Read Less
Sail Date November 2016
This cruise was offered to us at a considerable discount in return for relinquishing a similar itinerary on Explorer. We liked that it started in San Francisco and ended in New York. Staff was wonderful for the most part, and we felt ... Read More
This cruise was offered to us at a considerable discount in return for relinquishing a similar itinerary on Explorer. We liked that it started in San Francisco and ended in New York. Staff was wonderful for the most part, and we felt pampered throughout our cruise. The cabin (concierge D) was smaller than expected and quite cramped, but our steward and stewardess supplied our every need with a smile. Main dining room food was tasty and varied, excellent service. Also enjoyed Prime7, Signatures, La Veranda (Sette Mari). Best drinks were at the pool bar, with bartender Inna managing to make my virgin drinks taste like the real thing. Unfortunately the weather was too hot and humid to spend much time on the pool deck. We enjoyed the Jean Ann Ryan entertainment, and we're sad to learn that this was their last time on Mariner as Regent has opted to hire entertainment in- house. It was difficult to enjoy most shore excursions in Mexico and Central America due to the heat and humidity. The Panama Canal day was everything we had hoped for and more. Disembarkation was quick and easy. Getting a cab on our own ( because we had booked our own hotel for a few days) in NYC took an hour standing in line in unseasonably hot weather. Read Less
Sail Date September 2016
I never thought that I would enjoy cruising. We went on a 3 day cruise years ago on Royal Caribbean to the Bahamas, and it was OK. We'd talked about going to Italy for some 15 years and, during a trip to Hawaii in 2009, I realized ... Read More
I never thought that I would enjoy cruising. We went on a 3 day cruise years ago on Royal Caribbean to the Bahamas, and it was OK. We'd talked about going to Italy for some 15 years and, during a trip to Hawaii in 2009, I realized that I had a fear of driving around cliffs. So, I started looking at cruises around Italy in 2012 because I didn't think that I could drive the cliffs and really didn't know the terrain. I thought that a cruise would take us to a number of different places and that we could come back for a land vacation at another time. I found Regent. Geesh, what a cruise line. We started with Regent in 2012 and are going on our 4th cruise with them on Wednesday 10/21/2015. We did Monaco to Athens on Mariner in 2013 and had a blast. Regent is top of the line. Yes, there are minor hiccups sometimes anywhere you stay, however, I do not believe that anything compares to a Regent cruise. The food is awesome, the staff are always available and so helpful. Regent IS a port intensive cruise line, so I suggest picking a day or two (or several if cruising longer than 7 nights) of your cruise to just stay on board, eat, drink and relax. All rooms are suites, with the largest standard rooms of any cruise line, plus a balcony. Bathroom amenities include shower and tub, and the oh so wonderful L'Occitane shampoo, conditioner and lotion. We cruise in the Sept/Oct timeframe, after the crowds and heat of summer subsides. The weather for us has been perfect and we've had no crowds. We feel at home when we’re on the ship, and there is no comparison to having a base at each port for food, lodging, etc. Few decisions, coddled to death, fantastic food and drink, Regent can’t be beat. It’s also nice to see repeat staff from cruise to cruise, who know you. We keep in touch with several staff members, and it’s like having an extended family when we get to see them again. Read Less
Sail Date September 2013
A frequent cruiser on the 5 and 6 star lines, my wife and I booked a quiet getaway, seeking a port intensive but low-key itinerary. Regent has maintained the reputation of style and elegance with a heavy emphasis on food and service. My ... Read More
A frequent cruiser on the 5 and 6 star lines, my wife and I booked a quiet getaway, seeking a port intensive but low-key itinerary. Regent has maintained the reputation of style and elegance with a heavy emphasis on food and service. My expectations were met on most levels. The ship was beautiful and even quiet. At certain times of day, I felt at times we were on a private yacht. Our usual dining room was the lovely Compass Rose, and we shared a table on several occasions with equally impressed and experienced cruisers. Menus were varied and well executed, service eager to please and substitute, particulary in the case of my gluten intolerant wife. We were impressed. Both Signatures (we managed to get in twice, just to have a better go at the menu) and Prime 7 were delightful. I'm a big fan of foie gras, and managed to have it several different ways throughout the cruise. My wife enjoyed the magret of duck as well. The quality of the meat at Prime 7 was outstanding, and my filet was cooked to perfection. La Veranda had a wonderful atmosphere and menu. I found the half buffet, half full service a bit confusing, especially since our waiter never explained fully and only took our orders for entrees. We found out later we had never had the opportunity to try the delicious pastas. The next evening, we opted to return to the Compass Rose. I loved going to the coffee bar for my morning macchiato. The breakfast buffet there was varied enough for it's size, the bagels always fresh and delicious. I enjoyed reading the morning paper over my first and second cups. Out suite was wonderfully appointed, the bed very comfortable, and our pleasant steward was thorough yet non-intrusive. In fact we rarely saw him, until his evening rounds. He was always gracious and couldn't do enough for us. Tours were varied and interesting taking full advantage of the locations, with opportunities ranging from the laid back to full on adventure travel. The tour staff was very helpful. While I didn't feel ready for zip-lining, the island tours appealed to us, and the local guides were well informed and colorful. We always enjoy good lectures when we cruise. The onboard lecturer was also very well informed, had good photos, and spoke knowledgeably on some destination oriented topics. We enjoyed her insights into the local arts and culture and her talks on the historic architecture. Her morning lectures were usually scheduled too early for us, so we preferred to watch them on our stateroom TV. We finally met with her after she appeared in the "Liar's Club", where she "creatively" convinced us to believe her stories. Now that was a fun show! While big production shows are not our cup of tea, I enjoyed the sets and costumes, particularly the Cirque de Mariner extravaganza. I wondered if any of those young dancers had actually seen any of the ethnic dancing they attempted to emulate. A wonderful musical duo from Montreal performed in several of the bars and sometimes on deck during lunch. I found them to be very good and tasteful, their music appropriate. We were there to relax, not to dance. I look forward to my next Regent cruise, probably in the Mediterranean. Read Less
Sail Date December 2011
We recently returned from a 12-day Caribbean cruise aboard Regent Mariner. We keenly anticipated it, after more than 30 cruises on premium lines including HAL, Oceania and Azamara. We've also been on small expedition ships in remote ... Read More
We recently returned from a 12-day Caribbean cruise aboard Regent Mariner. We keenly anticipated it, after more than 30 cruises on premium lines including HAL, Oceania and Azamara. We've also been on small expedition ships in remote corners of the world, which were exciting but not luxurious! Our only luxury cruise was on Paul Gauguin earlier this year and we enjoyed it very much. So we were ready for the Regent 6-star experience. While we enjoyed our Mariner cruise overall, Regent was not vastly superior to some of our other cruises. We thought there would be a significant bump-up in the on-board experience compared to our other cruises. Not so. In fact, many things were done as well, or better, on our non-luxury cruises. ACCOMMODATION Our deluxe suite was comfortable and well appointed. The walk-in closet was great and amply stocked with wooden hangers. The bathroom was functional and well designed, although our shower drain was sluggish. L'Occitane amenities were a nice touch. For the most part, linens and towels were acceptable. Our stewardess kept our suite immaculately clean, although on many days it was not serviced before noon. Our mini-fridge was replenished daily, except for a couple of Buds that DH drank a few days into the cruise. No biggie, but isn't this part of the promised Regent experience? Our smoke alarm went off at 5:10 am mid-way through the cruise. We jolted out of bed, dazed and confused, but the alarm turned off about 2 minutes later. We settled back into bed but the alarm went off again at 5:44 am. Only this time it didn't turn off. A maintenance guy came to our suite and removed the sensor, thus stopping the alarm. He seemed confused as to why the alarm went off and mentioned it would be replaced later that day. It wasn't and still hadn't been by the time we disembarked a few days later. Stuff happens and we know to roll with it, but we would have appreciated an apology or explanation for the rude awakenings! Like others have reported about Mariner, we noticed a sewer smell on several occasions. Thankfully, this was only obvious in the corridors and not in our suite. RESTAURANTS Our expectations for dining were set fairly high and Regent met them most of the time, but not always. La Veranda We ate most breakfasts at La Veranda. The hot and cold buffet items were identical each day and featured the usual suspects, along with an egg station and a daily special. Everything was OK but nothing was exceptional. I was disappointed by the variety and quality of fresh fruit, much of it under ripe and flavorless. Waffles and pancakes were well prepared and presented. There were no fresh juices available, unless you ventured to the nearby Pool Grill, where a most unhappy guy would reluctantly make fresh-squeezed juices. We had lunch at La Veranda most days. The cold buffet included an assortment of salads, deli, cheese, panini and seafood. Hot items included a daily carving station, a daily pasta, as well as entrees that mirrored what was available for lunch in Compass Rose. Food was nicely displayed and tasty. Pizza was excellent, especially the wonderful thin-crust Margarita. Dinner at La Veranda was an unexpected delight. The room was transformed into a Mediterranean bistro and overseen by a very accommodating Maitre d'. There was an excellent selection of antipasti on the self-serve buffet, followed by table service for soup, pasta and entrees. We were pleased with every aspect of food and service during dinner. Gnocchi with butter and sage was exceptional, as was osso bucco with creamy polenta. Grilled mahi mahi with anchovy butter was superb and beef tournedos were expertly prepared. Our biggest issue at La Veranda was inconsistent service at breakfast and lunch. We received prompt attention on several occasions, with staff eager to serve in any way. But we also had very inattentive service and sat with plates waiting to be cleared or coffee cups (or wine glasses) waiting to be refilled for way too long. Staff walked past us on numerous occasions, ignoring our stacked plates and oblivious that we required service. Sometimes we needed to hail for attention, which just doesn't jive with 6-star service. Pool Grill Our first experience with Regent food was at the Pool Grill on embarkation day. DH loved his gorgonzola beef burger and I enjoyed an Asian salmon burger, both accompanied by crispy yam fries. We returned to the Pool Grill for several lunches, including Tex Mex BBQ, Seafood Extravaganza and Mediterranean BBQ. They were pretty ordinary, with the exception of the bountiful seafood buffet. The Pool Grill was the go-to spot for ice cream and sherbets, which were consistently excellent in flavor and texture. There was also a menu of milkshakes and smoothies. Unfortunately, the ice cream man had little experience in making the offered concoctions and was daunted by my request for a caramel latte milkshake, which was on the menu. He asked another server for help in making it, which was met with a bored shrug. Oh well. Compass Rose We had most dinners at Compass Rose and our experiences could best be described as mixed. Some meals were outstanding, others were very good and a few were just average. Menu choices were varied and interesting. Each night, there were also featured items from both Signatures and Prime 7. Some stand-outs included Dover sole, rack of lamb, osso bucco, Beef Wellington, Monte Cristo salad and pasta in truffle oil. Caviar atop fingerling potatoes and seared foie gras were outstanding. Soups were consistently well done, while desserts were hit or miss. We learned quickly that we had to order the palate-cleansing sorbet each night, otherwise it didn't arrive. Who would have guessed? Service depended on where we were seated. We had excellent service on many occasions, with attentive waiters and wine stewards. On those nights, dining in Compass Rose was a real delight. We had the wonderful pleasure of being served wine by the head sommelier on several nights. She is a real treasure. But we also had spotty service more than once, with rushed waiters, inexcusable delays or unobservant wine stewards. We usually dined around 7:45 pm and never had a problem getting a deuce, but we rarely had the same wait staff. Perhaps we should have requested to be seated with a good team once we discovered them. Lesson learned. Signatures We went to Signatures twice and had completely different experiences. Our first visit, on embarkation day, was very good in all respects. We both enjoyed the scallop appetizer, followed by delicious crustacean bisque. My Magret duck was perfectly prepared and DH loved his beef tournedos with foie gras. We asked for a different red wine than the suggested daily pour and it was graciously provided. Crème brule lived up to expectation. We received expert and attentive service throughout the meal, without a hint of pretension. We liked Signatures enough to request an additional reservation. Perhaps we should have stopped after our first visit, since the second time was not nearly as good. We arrived on time at 8:00 pm, only to be asked to wait for the Maitre d', who was nowhere in sight. When he appeared about 5 minutes later, he seemed harried and unfriendly. He gave us several choices for a deuce and seated us. Menus in hand, we then waited and waited and waited. We seriously debated leaving after about 15 minutes, but then the sommelier arrived to offer wine. That kept us happier while we waited an additional 10 minutes for our waiter. He was full of gushy apologies for the delay, but it seemed quite insincere. Close to half an hour after being seated, we placed our orders. Our escargot appetizers came in short order and were unremarkable. We both had the wonderful crustacean bisque again, but this time it was lukewarm and a skin had formed over the top. The entrees arrived with drama but under the domed cloches was lukewarm food. My lamb loin was delicious and would have been exceptional had it been served hot. DH had veal medallions, which were flavorful but lukewarm. Crème brule was excellent once again. Nobody asked how our meals were until the plates were cleared, so there was no opportunity to make things right. In fairness, the Maitre d' offered us an additional reservation, acknowledging that they could do better. We weren't tempted to try again. Consistency is a hallmark of excellence and Regent failed on that score. Prime 7 We enjoyed everything about our only meal in Prime 7, from a warm welcome by the most competent Maitre d' to anticipatory service from waiters and wine stewards. The food was delicious. Amuse bouche of Wagyu beef sliders was wonderful. Oysters Rockefeller, steak tartare, crab cakes and clam chowder were all memorable starters. My filet mignon was a tad overdone from my requested medium rare, but with fabulous béarnaise sauce, was very tasty. DH thought his rib eye was sensational. We both enjoyed crab legs, which were sweet and succulent. Sides of truffle fries, asparagus and creamed spinach were served piping hot. Key lime pie was a perfect finish to a perfect meal. We tried to get an additional reservation at Prime 7 but were unsuccessful. ACTIVITIES AND ENTERTAINMENT This was a port-intensive cruise, so there was limited daily programming. The usual spa sponsored seminars featured prominently, as did art lectures presented by Park West. Marketing pitches given by the on-board boutique rounded out the typical activities. There was an enrichment lecturer on-board, who was boring in the extreme. But at least she spoke on topics relevant to the areas being visited, which is not always the case. We attended the only culinary demo that was offered. It was entertaining, mostly in trying to figure out what the French chef was saying! We didn't participate in any of the Regent rewards events, though they had a dedicated following. We lurked at trivia a few times and it seemed like fun. Bingo attracted a core crowd every day. Afternoon tea was offered daily, as a prelude to trivia. There were also a few special themed teas on sea days. We attended the special crepes tea and found it to be most unimpressive. Food was self-serve with stations scattered about the room. The set-up seemed to be an after-thought and trivia was the main event. The absolute best activity was a wine tasting class presented by the head sommelier. Her knowledge was impressive and her passion and enthusiasm were genuine. She provided a ton of great info in a user-friendly manner. It was outstanding. Also fun was the embarkation day block party where we met our neighbours over a glass of wine. The fly-past of the Captain, General Manager and CD was a great way to meet the core team early in the cruise. Each evening, there were production shows by the resident troupe or performances by guest entertainers. We attended a few and enjoyed them immensely, especially Le Cirque Mariner and James Bond Martini Cocktails. Liar's Club was a hoot, as was Krew Kapers. We loved going to the various bars for pre-dinner cocktails and post-dinner nightcaps and even managed to have the legendary martini with bleu cheese stuffed olives! EXCURSIONS We pre-booked all our shore excursions as soon as they were available on-line. We also waitlisted a few others, but didn't clear before sailing. For the most part, shore excursions were well handled. Destinations staff seemed knowledgeable about the various tours and they maintained their enthusiasm throughout, which I'm sure was difficult at times. With few exceptions, there was minimal waiting for tour tickets or tender tickets. In some instances, the on-line description of the included tours did not match the on-the-ground experience. Whenever this happened, the actual tour was less than described on-line. Grand Turk: Chukka Off-Road Safari. Orientation to top spots on the island aboard 4x4 vehicles with decent commentary from an enthusiastic guide/driver. 3/5 San Juan: We cancelled El Yunque Long Hike in favor of San Juan & Bacardi Rum Distillery. Big mistake. We wasted over half the tour time at the Bacardi distillery which left precious little time to see Old San Juan and other places noted on the itinerary. So our guide decided he would just skip them! 2/5 St. Barts: We pre-booked Blue Cat on the Blue Sea and waitlisted for Semi-Submersible Exploration. We cleared the waitlist and had tickets for both tours waiting for us upon embarkation. But there was also a note from Destination Services asking us to choose between the tours, since they wanted to accommodate others. As luck would have it, we had already decided to cancel the snorkeling excursion, so no harm done. We walked around St. Barts on our own for a few hours and then hopped on the semi-submersible. Pretty lame, although the guide tried to rally enthusiasm every time a fish swam past. Saw a few turtles and reef sharks. Missed the feeding frenzy highlight promised in the on-line description. 2/5 Castries: Land and Sea to Soufriere. A long but interesting day. Nice balance of an overview of key places around St. Lucia by mini-van, followed by a relaxing catamaran cruise. Marigot Bay was stunningly beautiful! Excellent guides. Average lunch at an historic plantation. 4/5 Barbados: Luxury 4x4 Safari. A journey inland to rugged hillsides, rainforests and several parishes on the island. Outstanding vistas. Brief refreshment stop at gorgeous Bathsheba. Entertaining guides. 4/5 Roseau: Dominica's Favorites. We opted not to take this tour, turned in our tickets and wandered the streets of Roseau instead. Maybe we should have stuck with our original program, since there wasn't much to see or do in Roseau, especially since it was Sunday. Heard good reports of Trafalgar Falls and Emerald Pool. Virgin Gorda: Best of Virgin Gorda. Drive around the island in an open-air safari bus. Uncomfortable sideways bench seating, making it difficult to sightsee. Poorly organized with upwards of 40 minutes for a restroom stop but only 5 minutes to catch a quick photo of featured highlights. Dropped off at the Baths, where there were huge crowds. Disorganized return shuttle. 3/5 Cayo Levantado: Cave and Mangrove Exploration. No contest, our best tour. A 55-minute speed boat ride to reach Los Haitises National Park, but well worth the time and effort. The area was spectacular and full of birds, mangroves and rainforests. A mini Amazon. We also explored ancient caves where our guide explained some petroglyphs by now-extinct native Indians. Highly recommended for nature buffs. 5/5 Princess Cay: Private Beach Party. Lovely setting for a final beach BBQ. All water activities were at extra charge, which was surprising given the all-included nature of Regent tours. Snorkeling was free if you had your own gear, otherwise a rental charge applied. Average BBQ lunch. 4/5 FINAL THOUGHTS We eagerly anticipated this cruise and hoped Regent would become our preferred luxury line. We enjoyed the cruise overall and didn't let the few glitches overshadow an otherwise wonderful time. We had excellent weather, visited amazing ports, took some interesting tours, shared many fine meals and met delightful fellow travelers. What's not to like? However, Regent didn't meet our expectations for a luxury experience, mostly because of inconsistency in customer-focused service. We've had as good, if not better, service on non-luxury lines. Since it boasts a 6-star experience in all its marketing, Regent should deliver impeccable service and unfailing attention to detail, at least most of the time. We saw too many gaps in service on Mariner. All inclusive, yes. Luxury, not so much. Read Less
Sail Date December 2011
This was our first cruise with Regent. we had cruised on a number of other lines and on larger ships and were looking for a more intimate experience. Pre-cruise - We booked a boutique hotel in Fort Lauderdale (The Pillars) for 4 days prior ... Read More
This was our first cruise with Regent. we had cruised on a number of other lines and on larger ships and were looking for a more intimate experience. Pre-cruise - We booked a boutique hotel in Fort Lauderdale (The Pillars) for 4 days prior to the cruise and were very pleased with all aspects of the hotel (17 rooms) particularly the service and dining. Embarkation - We took the airport shuttle to the dock (cost covered by the car rental firm) and had no issues. we arrived at the dock at approx.1:00 PM and were on the ship by 1:20PM. The suites were not supposed to be available until 2:30PM but we were in our room by immediately. We were greeted with a glass of champagne and sent to our room. Suite - 990 Horizon suite. The ship was going into drydock for upgrades at the end of our cruise so some minor wear was evident but overall the suite was excellent. The large balcony off the stern was great and we spent a great deal of time on it. The bed was excellent with quality pillows and bedding (as we expected) Suite service - We had the butler service and while it was good I expect that you could do without it. This in no way should reflect on our butler but frankly with a minimal effort on your part the same services can be had from your room attendant. we had room service a couple of times for breakfast and once for dinner. Each time the food arrived on time and HOT. Best service we have ever had on a cruise. Dining - We had dinner at both the Compass Rose and Latitudes. The main room (Compass) was well designed and decorated. The open seating allowed us to have a relaxing dinner without the normal push to exit at a specific time. Latitudes was excellent and should not be missed. You will be served all the items on the menu (in small portions)and be allowed to eat at your own pace. The presentation and quality of the food and the level of service is excellent. (Good restaurant level). The breakfast and lunch buffet area was smaller than most ships (at the serving area) but the food was hot and fresh. Beverages - Even though we are not big drinkers the fact that all beverages are included in your fare is a nice feature. No more reaching for your sea pass at every turn. The staff were always available to provide you with whatever it was you needed. Entertainment - The quality of entertainment was not as good as we had hoped but was typical cruise fare and was fine. I wouldn't choose this line over any other for this aspect. Activities - There were a number of typical activities available such as bingo, cards, jigsaw puzzles etc. Again very typical of many cruises. Service - Without question this was the best level of service we have experienced from the suite staff to the dining rooms and beyond. Shore excursions - We only went on two. The Fast Boat trip around St Barts which was fun and a nice overview of the beaches and the carriage trip in Grand Turk which was relaxing. Itinerary - The itinerary was not exactly thrilling. Princess Cays - Beach stop with BBQ - Was fine a good chance to relax. San Juan - Interesting place to visit once but we had been there before so we didn't bother getting off. St Barts - Very interesting and a place we will return. Take your money. Very quaint. Some folks found it small but there are a number of interesting shops and it is a good place to spend the day . Lunch 2 sandwiches and 2 drinks $57. St Maarten - Good excursions and great place to shop for baubles. Virgin Gorda - Did not get off and were told we didn't miss anything. Cayo Levantado - Again we did not get off. Grand Turk - Got off and took a carriage tour which really didn't show much but was a relaxing ride. The island itself is small and not really setup for visits. The cruise terminal is new and is what I would describe as Simulated Caribbean. Shops,pool and restaurant but not an experience. In general the ship had to use the tender more than we had thought. It was not a problem for us but a number of older passengers had problems and at times could not use the service. If you have any problems with mobility make sure you check out how often you will tender. Disembarkation - Again we made our own arrangements and just caught a shuttle to the Airport $20 as opposed to the $40 the line wanted and we had no issue. We sat in our cabin until about 10AM until we were called to exit. Normally you are supposed to leave your room by 8:30AM but I guess leaving a little extra for the attendant and butler helped here. General comments - The reason for choosing this cruise above others was the indicated level of service as well as the size of the ship. We could not have been happier with both. There were times when you could actually feel alone on this ship. There were very few lines and if there were any they were small. In comparison to the other lines we have sailed ( RCI and Celebrity) this is indeed a 6 star line and we will return. Read Less
Sail Date March 2007
This was our first experience with Regent. The embarkation process was quick and efficient. The ship is relatively well appointed and vary spacious but not six star quality overall. The suite on the seventh deck was comfortable and ... Read More
This was our first experience with Regent. The embarkation process was quick and efficient. The ship is relatively well appointed and vary spacious but not six star quality overall. The suite on the seventh deck was comfortable and tastefully decorated with a walk-in closet. A separate shower would have been nice vs. the cramped bathtub arrangement. Our stewardess was excellent! The biggest disappointments (worst than any ship we have sailed on) were the small, tight and rather poorly equipped gym, spa and casino areas. There was a constant smell of cigarette smoke in our hallway and the sauna/steamroom entry area. The exercise room and casino did not have adequate air conditioning and the sauna/steamroom area have no place to cool down and rest. The service throughout the ship was excellent (better than any other ship we have sailed) excluding the reception desk. The staff could not answer any port related questions while we were docked and referred us to the travel desk that was not staffed (i.e. no assistance). The dining facilities are comfortable and food quality well above average. The wait staff is superb in all dining and bar areas. Our only shore excursion (snorkeling in Grand Turk) was well organized. The entertainment was adequate but not on par with most major cruise lines. The disembarkation was delayed by almost an hour but quick once started. Overall, an enjoyable and relaxing cruise with excellent service. The ship did not meet our expectations but the service made up for it for the most part. Read Less
Sail Date March 2007
As forty something, I had never cruised in my life. Although I have traveled the world, never on a cruise ship. I finally decided to go out on a limb and try it. I'm not one to be confined in small spaces and be around a lot of people ... Read More
As forty something, I had never cruised in my life. Although I have traveled the world, never on a cruise ship. I finally decided to go out on a limb and try it. I'm not one to be confined in small spaces and be around a lot of people in such places. I contacted my travel councilor and asked her to recommend the best Cruise Line. To my surprise and delight she recommended Regent Seven Seas (stayed in the Mariner Suite), since she knew my likes and dislikes and my high expectations, she indicated that Seven Seas was the only Six Star Cruise Line. I trusted her and embarked on my first Cruise in March of 2007 to the Eastern Caribbean. I was so amazed and pleasantly surprised from the moment my baggage was picked up to the professionalism and friendliness of the crew, the cleanliness of the suites and the ship as a whole. Keep in mind I had high expectations, from service, accommodations, food, entertainment, spa amenities, excursions and everything in between. One crew member that stood out and displayed on-going professionalism, knowledge, friendliness, respect to passengers as well as to fellow crew members, is the Cruise Director at the time, his name is Bryan Townsend, my husband and I felt he went above and beyond the call of duty, not just to us, but to other passengers as well, since we met another couple on board and they felt the same about him as well. The dining experience was superb, definitely world class; the wine list would match any fine dinning. I'm used to traveling and staying in five star accommodations and services to match, and most certainly the Mariner met that and beyond for me. I was so pleased by every aspect of the ship and crew, two months later I went on another cruise to Alaska, same great service. I’m about to take my third cruise in March 08’ to the Eastern Caribbean, and in June of 08’ to the Mediterranean. The great finale for my husband and me will be the 121 day World Cruise in 09’. I can’t say enough about this cruise line, I highly recommend it. I disagree with a travel agent who mentioned that Regent was expensive, what she neglects to mention is the price is all inclusive, food, drinks, gratuities, and of course the excellent service. You get what you pay for. Thank you Regent Seven Seas (Mariner), keep doing what you are doing. GREAT! Read Less
Sail Date March 2007

Top Seven Seas Mariner Itineraries

Seven Seas Mariner Ratings
Category Editor Member
Cabins 4.5 4.4
Dining 4.0 4.1
Entertainment 3.5 3.5
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.7
Family 3.0 3.7
Shore Excursion 4.5 3.9
Enrichment 4.5 3.7
Service 5.0 4.2
Value For Money 4.0 3.5
Rates 5.0 4.1

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