We chose this cruise to experience Regent for the first time. We have cruised quite a bit with Royal Caribbean, Celebrity and Crystal (before it failed). We thought we would get excellence and we’re so disappointed about so many things. We love good food but found it hard to get a good meal on this cruise. We were forced to eat earlier than we usually do for dinner to avoid a 30 minute wait for a ...
Dining rooms had repetitive menus for five months, the two specialty restaurants Prime 7 & Chartreuse never changed the menus. All dining rooms were chronically understaffed which meant long waits for food to be taken and then dishes cleared. Newly hired staff had little to no idea of what exactly they were responsible for - we repeatedly waved down staff for a refill of water and wine with our ...