2 Regent Seven Seas Explorer Cruise Reviews for Luxury Cruises to Caribbean - Southern

Over priced. Ship is way overrated. Poor service, poor food, poor company. Only nice thing was the people we met. TERRIBLE customer service. The only thing Regent is efficient at is taking your money. Casino is very unfriendly. You ... Read More
Over priced. Ship is way overrated. Poor service, poor food, poor company. Only nice thing was the people we met. TERRIBLE customer service. The only thing Regent is efficient at is taking your money. Casino is very unfriendly. You can see the NCL touch - cheapening everything. They offer free side trips, but unless you book them months in advance - forget about them. Also, most people on these ships are old, but they offer lots of excursions that most people don't have the physical capability. When we asked waiter for coffee in card room, we were told they could not service us there. Also, there is a big pole in the card room , so instead of 6 tables, it is only 5 1/2. Really bad design for brand new ship. Regent/NCL is only interested in taking you money. I can stress enough, stay away from this greedy, non-caring cruise lines.!!!!!! Read Less
Sail Date December 2016
Was worried when I saw some negative reviews. I don't know what their problems were, but this cruise was amazing! The new ship is truly beautiful, from Versace china to glass and crystal chandeliers. Service is beyond good. We were ... Read More
Was worried when I saw some negative reviews. I don't know what their problems were, but this cruise was amazing! The new ship is truly beautiful, from Versace china to glass and crystal chandeliers. Service is beyond good. We were staying in a Penthouse suite. Suki our butler was very efficient and pleasant. He kept our bar filled with whatever we needed and always asked what he could do for us. Service in all areas is top notch. Always smiling, helpful. Our suite was huge, the bathroom bigger than mine at home. Loved the power washing shower heads! very comfy bed. Food in every dining area was very good. Lunch by the pool was the least tasty, tended to be a little heavy on the salt. We ate in all the specialty rest. they were all very good. Pate, souffles, steak, quesadillas, all great. we found that you could also eat in Prime some days for lunch. It has a different lunch menu and it was great. This cruise is NOT for people looking for a party time or for small children. Most of the people are retirement age, (68,55) fine with me. Only a couple of minor issues. Wifi is a pain. always having to sign back on and could be faster. Wish they had CNN and ESPN on the tv. Those are my only tiny complaints. Already put my deposit down for our next cruise! Read Less
Sail Date December 2016
Seven Seas Explorer Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.4
Entertainment 4.0 3.6
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.1
Family 3.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.5 3.7
Service 5.0 4.4
Value For Money 3.5 3.7
Rates N/A N/A

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