93 Royal Caribbean Serenade of the Seas Transatlantic Cruise Reviews

Excellent service, food and entertainment, but we chose this cruise for the itinerary (which included Iceland). Taking a northern cruise in late August/early September limits your pool time somewhat, but it is a great time to be walking ... Read More
Excellent service, food and entertainment, but we chose this cruise for the itinerary (which included Iceland). Taking a northern cruise in late August/early September limits your pool time somewhat, but it is a great time to be walking through ports. Repositioning cruises with multiple at sea days require a variety of entertainment and enrichment options to ensure a positive experience. Serenade of the Seas is large enough to support variety in these areas so there is virtually never a time when you cannot find something to do. The food is of great quality so the specialty restaurants are not needed by most people (although they do offer a different experience). Everyone should take a cruise that stops in Iceland. In addition to waterfalls, guysers and a unique landscape, you get to see where scenes from the Game of Thrones were filmed. Do take the Golden Circle tour (consider Iceland Guided Tours -- their guides are terrific and they use mini buses). Overall this cruise was a wonderful experience. Read Less
Sail Date August 2017
This was our 2nd TransAtlantic, our 1st was with Celebrity. Difference was striking! Royal used to be our favorite cruise line (we're Diamond Plus status) but they have really gone downhill. Cutting corners at every opportunity, even ... Read More
This was our 2nd TransAtlantic, our 1st was with Celebrity. Difference was striking! Royal used to be our favorite cruise line (we're Diamond Plus status) but they have really gone downhill. Cutting corners at every opportunity, even down to eliminating shampoo. How ridiculous! Waitstaff was superb, but obviously running at breakneck pace due to staffing cuts. This led to frequent mistakes and collisions. Enrichment lectures were a joke. The only speaker worth attending was Dr Fischer, the other two were worthless. Some jerk who was totally unorganized and unprepared, babbling about Chinese facial expression reading and the Golden Globe Awards, and a former anchorwoman who was an egomaniac and almost broke her arm patting herself on the back about the great job she did with the Macon Police Department. In the theater the projection system was totally out of focus and slides were completely unreadable. A twenty-dollar projection system on a multi-million-dollar ship? And the AV system in the Safari Club didn't work, so that room was rendered useless for enrichment lectures and other such events. Food was great and staff was friendly but overworked in crowded conditions. Ship needs maintenance, which is taking place in November so hopefully all will be clean and working after that. Thanks, RCCL, it was fun while it lasted. We'll stick with Azamara and Celebrity in the future. And Oceania, Regent and Viking Ocean are looking better all the time! Read Less
Sail Date August 2017
joined cruise following "cruiser" friends ; very professional organization , clean state-rooms (Yerri) and entire ship ; dining room staff - excellent (IVAN , Benjamin and Bhandarri) ; excellent food and staff; shows could be ... Read More
joined cruise following "cruiser" friends ; very professional organization , clean state-rooms (Yerri) and entire ship ; dining room staff - excellent (IVAN , Benjamin and Bhandarri) ; excellent food and staff; shows could be better (artists) though the orchestra was excellent ; the enrichment lectures (Alan Fischer) were very good ; Halifax was a bit disappointing and also Christansand was not very interesting ; however Acureiry , Copenhagen and Oslo as well as Boston were great. the optional services however were very expensive (behind scenes tour - 100$!! Photos - 20$ !! and VOOM (200$ for 15 days); the overall ship condition is good - but one can tell it is an "old lady"... I think that trans Atlantic cruise requires better entertainment artists. the MOVIES which were chosen are completely unsuitable for the usual crowd (elderly) and were poor choice (all kinds of "kids" movies - mostly sci-fi) ...could not enjoy any...outdoor(pool screen) were bit better - but irrelevant for the weather conditions so nobody was there). the overall impression however - is 10. Read Less
Sail Date August 2017
Never did transatlantic or visited any of the countries before.The majority of shows were very good,particularly Stephanie Parker,Joe West,Joel.??,Abba tribute,and the ships Dancers and singers (although one of the male singers was ... Read More
Never did transatlantic or visited any of the countries before.The majority of shows were very good,particularly Stephanie Parker,Joe West,Joel.??,Abba tribute,and the ships Dancers and singers (although one of the male singers was replaced by a dancer who mimed for the second show they did) and the orchestra were very good as always.The cruise director was,unfortunately,on an ego trip.His show and that of the entertainment manager,were well below par.You need to be able to sing if you want to perform to an audiance of this size.Pity they didn't put more effort into the guest talent show.Perhaps they didn't really want the competition.Some of the entertainment staff were good though,particularly the little Russian (I think) girl,Irene? who seemed to be doing most of the events on her own!Great energy and personality Will make a great Cruise Director as she is a natural and does not need to boost her ego!Our assistant waiter,Nuria,was the best ever and should be a senior waiter.Nothing was too much trouble and she was a pleasure to meet.Also some of the bar staff deserve a special mention.Mario at the indoor pool,Alexander on deck 4,David at the Schooner bar (who took a lot of abuse from some of the elderly American passengers,and just smiled and got on with it)and Hugo in the Theater.Overall,I had a very good time. Read Less
Sail Date August 2017
We chose the cruise for the ports. Copenhagen was a great city to sail from. Tivoli Gardens is a gem. Oslo and the fiords of Norway were pleasant. Iceland is so unique that there is nothing the can be done to ruin the experience, even ... Read More
We chose the cruise for the ports. Copenhagen was a great city to sail from. Tivoli Gardens is a gem. Oslo and the fiords of Norway were pleasant. Iceland is so unique that there is nothing the can be done to ruin the experience, even when the ship docks far from the city and the bus fare is very high. The Blue Lagoon was touristy and so worth a visit. All went well up to the Transatlantic crossing. Weather was sub optimal - cold and rainy and activities and entertainment were mediocre, often single one-off performers i.e. ventriloquists, magicians, that were second or third tier. Production shows were limited and the cast was enthusiastic but not terribly talented. Movies were recent but not hits and seating in the theater required advance tickets for the few popular shows. There were often one show a night equally inconvenient for early or late dining and totally inaccessible for anytime dining. Each day was an adventure which made it difficult to schedule dinner and show. We gave up on the shows because of the lack of quality. Overall service on the ship was adequate,except for Guest Services (a misnomer) and Specialty restaurants. Guest Services had no authority to reverse charges or correct reservations, requiring having to deal with each individual restaurant. They were useless in working out any problems. I'm not sure why there were even there. Food and service was most lacking at Giovanni's table. Our meal had to be sent back for being over cooked and pasta dishes went untouched - risotto hard and gorgonzola gnocchi was like lead and laking any flavor. Our wine selection was mislabeled as Amarone on the wine list and when the bottle was presented the label said valpolicella. Our waited tried to justify the mistake by saying the valpolicella was a "baby Amarone" rather than admit the error on the menu, We bought a dinner package, yet was charged full price for the specialty meal. We were promised a correction. Never happened. After speaking with the manager about out concerns about the meal, I'm not convinced this was not an intentional oversight, We found the Asian Restaurant to be a welcome change in cuisine from the monotonous main dining room menu. The sushi was fine, not outstanding. But totally different from the MDR. Nothing that was served in the MDR was bad, just uninspired and routine. Quality, Spicing and Flavor left a lot to be desired. Lunch was particularly boring as they repeated menus. Been there eaten that. We ended up eating in the Windjammer because we could control our selections and have more variety in food type and quantity. The ship was well maintained and easy to navigate. The trouble was during sea days there was little to do. Because of the weather, finding a quiet space indoor to read was difficult as the Centrum is used from game shows to dance classes and the sound travels around the ship. The Safari Lounge was closed frequently for special events and game shows. Balcony cabin on deck 8 was ample. Lots of storage and a terrific steward. Bed an pillows were not plush but comfortable enough. One disturbing part of the cruise was fellow passengers. Over half the passengers were the top two tier levels of Royal Carribbean Crown and Anchor Society. They were demanding and expected special services. The majority of the passengers were American and elderly. Often the ship felt like a floating nursing home. As well as a petri dish as an upper respiratory virus was rampant throughout the ship. Perhaps the worst was disembarkation. We elected to leave early and waited in a line that ran the whole length of the 5th deck from 5:45 till 7 AM for customs clearance inside the ship. It didn't;t help that customs was over 20 minutes late. Long lines without chairs or water or coffee. Then when we left the ship in Boston, we stood wrapped around the outside deck for another hour till the ship was cleared by customs. Again there were no chairs, no water of coffee and protection from the cold Boston morning. We were never given the option to remain inside the ship. There was little communication of what was happening. What a mess! It was the worst disembarkment we've ever experienced. Overall not a pleasant cruise or experience. Read Less
Sail Date August 2017
Iceland is a very popular destination so we wanted to check it out. Done it and not impressed. If you had seen Niagara falls then the waterfalls in Iceland has nothing to brag about. The geysers are puny compared to the geysers in New ... Read More
Iceland is a very popular destination so we wanted to check it out. Done it and not impressed. If you had seen Niagara falls then the waterfalls in Iceland has nothing to brag about. The geysers are puny compared to the geysers in New Zealand and even the geysers in Yellowstone. What a mess it was in Copenhagen, the transfer from the airport to the port was totally disorganized. There was no one to greet the passengers or to direct us where to wait for our transfer. When we finally found a representative she directed us to a space in the terminal with no seats available and had to wait over an hour for the buses to be loaded. The disembarkation was a total disaster. Guests who opted to do the express (lagging their own luggage) were instructed to clear immigration at 6AM, didn't get close to seeing the immigration till 7 AM then we were herded to the outside deck on 5 and left there to wait and wait. We must have waited in the cold for almost an hour and a half. No one was told what was the delay. A lot of us missed our flights. We had a 10 AM flight that we almost missed. Until today no one from RCCL has said anything about the delay. Read Less
Sail Date August 2017
We chose to go back to back after the Transatlantic on this ship. We loved the itinerary because the countries were absolutely fabulous. It was great staying inboxed the same cabin with the same cabin steward who was the best! The ... Read More
We chose to go back to back after the Transatlantic on this ship. We loved the itinerary because the countries were absolutely fabulous. It was great staying inboxed the same cabin with the same cabin steward who was the best! The menus in the dining room were not the best but the food was delicious. The entertainment was great, lots of talent every night. The enthusiasm of the cruise director was contagious. We have travelled on transatlantic trips before on bigger ships but we really enjoyed this one and therefore, we enjoyed staying on and doing the Baltic on this ship. There is definitely something to be said about the smaller ships. You get to know a lot of the crew because the ship is smaller. We did have a glitch in between cruise and the embarkation process for returning passengers could have been a little smoother but it did not affect our attitude toward the cruise. I would definitely recommend this ship to anyone. This was our third trip on the Serenade. Read Less
Sail Date May 2017
Many years ago I had my first and last cruise on Royal C. -- an unpleasant one. Since then I've become a fan of Holland America and Celebrity, so most of my baseline in writing this review will reference those experiences. We ... Read More
Many years ago I had my first and last cruise on Royal C. -- an unpleasant one. Since then I've become a fan of Holland America and Celebrity, so most of my baseline in writing this review will reference those experiences. We always travel in suites; on this occasion we were in what is termed an Owner's Suite. POSITIVES: Gorgeous vessel Excellent room (suite). VERY well serviced and maintained during our 16 day stay (thank you, Amos!) Internet service: the best I've experienced at sea. Well run Lounge for suite passengers NEGATIVES: The Food -- MDR in particular has been well below expectation. Had 2 meals in specialty restaurants - both forgettable. The cafeteria was also average at best. This line is not for those who enjoy fine dining as an essential component of cruising, IMO. The Boarding Process -- the slowest I've ever experienced, despite "suite priority". In addition, when I asked for priority in getting off at one port where we had a tight time frame, I was told it was not available. Main Showroom: Very average -- we stopped attending after the first week. Little Things: No complimentary champagne in room on check-in, no notepad/pen, no ice until requested. No spare blanket for use on patio, etc. No stock in minibar. No complimentary dinners in premium restaurants. NET, NET: IMHO, A great vessel that does not provide the same quality food, or the same "Suite extras" as do competing cruise lines. We will not be sailing on Royal Caribbean again. Read Less
Sail Date April 2017
I traveled with my 12 year old son for the european education aspect of this cruise. It met every expectation I could imagine. Embarkation and debarkation were easy. Granted after 17 days, our cabin became small but we managed. The ... Read More
I traveled with my 12 year old son for the european education aspect of this cruise. It met every expectation I could imagine. Embarkation and debarkation were easy. Granted after 17 days, our cabin became small but we managed. The service was amazing and the food was good. More teen/kid food on the menu would have been great. Also, since there were not many teens they could have met with them collectively and created a plan. Instead of trying to make a square peg fit a round hole. It is a long cruise. So everything gets mentally tiring after a while. The entertainment was good. Some were much better than others but it is hard to be spectacular every night. The shore excursions were the highlight of the trip. Do not bother seeking private tours. RC has you covered! We did one private tour and it was fantastic but just as good as the RC. All in all, a trip of lifetime! Read Less
Sail Date April 2017
I love the sea days found on Transatlantics and many of the ports on their itineraries are wonderful, too. As the Radiance class ship is unquestionably my favorite class of ship, I was pleased to give the Serenade of the Seas a try on a ... Read More
I love the sea days found on Transatlantics and many of the ports on their itineraries are wonderful, too. As the Radiance class ship is unquestionably my favorite class of ship, I was pleased to give the Serenade of the Seas a try on a recent Eastbound Transatlantic. The Fort Lauderdale boarding procedure was perhaps the worst or nearly worst I have ever encountered. Loved the layout of the ship as I had expected. Was very disappointed that as a diamond plus, I was unable to use the concierge lounge as I had been able to use on many of the ships before this trip. Do understand that there were a large number of high level loyalty members aboard so I understand the numbers factor but the concierge lounge was frequently nearly empty. As a solo traveler (now a widow) I appreciate having a bar seat available to use...It is daunting to enter a room with groups and couples and have to ask if you can join a group. A lounge with bar seats is much more relaxing way to meet unfamiliar people than seats around a small table. The Diamond plus "spill over lounge" in the Vortex had a bar but it was not available to the Diamond plus members unless we used the voucher system so very few of us used it. Also there were not enough available seats in the designated roped-off area. Very poor advanced planning by the Royal corporate staff that is aware of the ever growing Transatlantic loyalty lemmings. I did use the diamond lounge in the Safari Club as it had 2 bars - a great and welcoming staff of bartenders and waiters - as did many of the diamond plus cruisers. The venue certainly lacked the ambience of the water views that the upper decks hold, but it was an enjoyable and spacious room. The lowering of a once-quality food standard in dining room is certainly noticed and frequently discussed. Very few seeded rolls available, quality of the meat selections has dropped significantly, soups once a source of pride is now only passable - watered down versions of the past delicious varieties. So many once enjoyed amenities are now history. There is no lack of money to publish fancy ads for art auctions, future cruise bookings and shop promotions, however, to keep the trash can overflowing. I would like to commend most of the shipboard staff. Their cooperation and helpfulness was ever present and mostly outstanding. Corporate cutbacks make it much harder for the staff to do their job, when the cruisers are disappointed and disgruntled by not having their expectations met. Read Less
Sail Date April 2017
My wife and I have cruised approximately 50 times with major cruise lines. Over half those cruises were with Princess, second most with RCCL and the remainder with the various major cruise lines. With the completion of this voyage we ... Read More
My wife and I have cruised approximately 50 times with major cruise lines. Over half those cruises were with Princess, second most with RCCL and the remainder with the various major cruise lines. With the completion of this voyage we have had 107 sea days on RCCL. In my opinion RCCL management policies have now begun to sacrifice passengers' overall on board experience in favor of crew. For example time change due to changing time zones occurred at noon rather than late night. This among other things caused overcrowding in the Windjammer by reducing the period open for lunch by one hour. I would like to know if time is extended at noon on west bound voyages. My guess is no. Show times were poor. First show began at 9:00 PM, if you were to arrive after 8:30 chances are you would not find seats together. After several attempts we gave up trying for the early show. Second show began at 10:45 PM, which is a little late when dinner is at 6:00. Read Less
Sail Date April 2017
I caught a good price for this cruise and the ports it was going to made it highly desirable! Even though events prevented us from going into France (Le Havre), I think the crew handled it well. I know I was one of the few that ... Read More
I caught a good price for this cruise and the ports it was going to made it highly desirable! Even though events prevented us from going into France (Le Havre), I think the crew handled it well. I know I was one of the few that weren't upset by this change, but felt the excursion crew handled themselves most professionally. After our day in port many said that Royal Caribbean should make Dover a regular stop, so I think that proves the crew did an amazing job! This is the first time I've done my time dining. I have mixed emotions about it. I liked because I got meet different people sitting at different tables each night, but it seemed to throw the dining staff off. It took about 2 hours to get through dinner. There was definitely a lack of activities for younger crowd. I know this cruise had more golden aged people on it, mainly because most working people can't get this much time off, but I just recently retired and don't play bridge, knit, ballroom dance (didn't go with a partner either). I found history lectures on our ports of call interesting and trivia got old. Also enjoyed the English pub and listening to guitar with Kevin. Attempted a few shows but not really into variety shows, kind of thought that went out with Donny and Marie. Found Kevin playing in pub on way to show and saw no reason to go to show after that. Can't believe he's not in a recording studio somewhere! Read Less
Sail Date April 2017
Wanted to cruise to Europe instead of flying.Sounded a lot of fun to get to Europe this way. More relaxed and entertaining.Serenade of the Seas is an old ship.need refurbishing urgently!!!! I will not book it again until it is. The ... Read More
Wanted to cruise to Europe instead of flying.Sounded a lot of fun to get to Europe this way. More relaxed and entertaining.Serenade of the Seas is an old ship.need refurbishing urgently!!!! I will not book it again until it is. The cabin was small, the furniture frayed, the glass in the balcony always dirty,the shower had mold. The social areas were OK but not up to RCI standards. The floors were we danced frequently dirty so very difficult to dance... you got glued to the floor! The food in my timind great. the Windjamer satisfactory same goes for the Park Cafe.. Our waiter, Wilmer excellent, assistant waiter Jack ,hostess Rodi, suprevisor Dhanish and steward Peter all very good. The hot tubs always too hot to enjoy, except in the solarium but then again to enclosed and it smelled o clorox so difficult to use. The price not accordingly to quality. Read Less
Sail Date April 2017
Have been on 3 Royal Caribbean Cruises. Took almost an hour to board the ship. Cabin was neat and clean but had noise issues that they could not repair. The wood panels in the back of the room at the head of the bed would rub and make a ... Read More
Have been on 3 Royal Caribbean Cruises. Took almost an hour to board the ship. Cabin was neat and clean but had noise issues that they could not repair. The wood panels in the back of the room at the head of the bed would rub and make a loud creaking noise. This would wake us at night. Maintenance tried to repair it but the noise would only go away for a few days. There were pipes rattling that sounded like someone was knocking on your door. This was repaired and the noise never came back. The entertainment was high school performers lever with the exception of the Royal Caribbean Singers and Dancers. These performers put on an outstanding show and were very talented. The ship only has three hot tubs not enough for 2500 guests. The main dining room food was good but nothing exceptional. It was also very noisy and you hard a very hard time hearing the person across the table. The Windjammer cafe food was sometimes better than the main dining room. However, the deserts were mainly cupcakes. Missed going to France because of a Pilot Harbor Strike. They diverted us to Dover England. The staff worked very hard to provide alternate shore excursions and transportation. The did an excellent job on a very short notice. Disembarkation was a total disaster. Most people had to wait almost two hours for a taxi. We were standing in line the whole time. This did not bother our legs then but cut the day short later on. Read Less
Sail Date April 2017
The main negative was the main dining room food variety and preparation. The quality of service was outstanding with the staff being friendly and helpful. Another negative, they allow smoking in the Casino and we found ourselves walking ... Read More
The main negative was the main dining room food variety and preparation. The quality of service was outstanding with the staff being friendly and helpful. Another negative, they allow smoking in the Casino and we found ourselves walking through the casino several times a day. Embarkation and disembarkation were painless. The shows and headliners in the theater were quite entertaining. The Dailey compass did not have all of the information we needed at times. The Radiance class ship was a nice size to us, it did not take long to figure your way around. We enjoyed all the ports of call. Rained on us in Punta Delgada but the ship is parked downtown easily walkable for exploring. Cobh, Ireland again parked right in town walkable and there is a train stop right at the pier that will take you to Cork. In Dover, England the pier is a ways from town but they provided a free bus service that had three stops and ran until everyone had to be back onboard. Amsterdam you are right down town, walkable, and they have an amazing tram service. Zeebruggen is in an industrial area not much to do near the port. Copenhagen was our disembarkation point and is a ways from town, so we got to spend 1 & 1/2 hours in the cab line. We stayed a couple of days and thoroughly enjoyed the community. Read Less
Sail Date April 2017
I am a diabetic and the first 4 or 5 days of the cruise, they did not have any pastries on the buffet that were sugar free. I actually had to ask. Had to get our own coffee and juice in the morning and if you asked someone, it as like them ... Read More
I am a diabetic and the first 4 or 5 days of the cruise, they did not have any pastries on the buffet that were sugar free. I actually had to ask. Had to get our own coffee and juice in the morning and if you asked someone, it as like them doing you a favor. Cleaning off the tablws was a real chore. I also was charged $2250 on my credit card (not my sea card) for a reason I am still questioning and RC ould not help me solve the problem. Customer Service is non existant Dining room was excellent for dinner. Waiter and assistant were awesome. Serenity room in the spa which I paid extra for was not working properly for the first couple of days. Wanted Styrofoam cup to bring coffee to the room and was told they had no more available for that day. Overall service from Royal Caribbean has gone down hill. Never had this before. Read Less
Sail Date April 2017
I always wanted to go transatlantic by ship and now I can check it off my bucket list. In fact, in 2018 I'm doing it in reverse. Wish they would have had more interesting things to do on the sea days. Doodle Art? Really? Food in ... Read More
I always wanted to go transatlantic by ship and now I can check it off my bucket list. In fact, in 2018 I'm doing it in reverse. Wish they would have had more interesting things to do on the sea days. Doodle Art? Really? Food in Dining Room was excellent. Windjammer for breakfast was great, pretty good for lunch and fair for dinner. My waiter Melbert and server, Weekly were fantastic! Ship was clean but could use some renovations. Cabin was spotless due to my Stateroom Attendant, Arnold.. Embarkation was very smooth as I went two hours into the process. Disembarkation was totally smooth.. Bravo to Royal Caribbean for having this down to a science. The gentleman who worked Room service was getting obnoxious and tried to charge me 7.95 for tea. No food. Just a pot of water and a teabag. The woman who worked there was very nice. Read Less
Sail Date April 2017
As a first time cruiser, this trip was amazing. The staff were outstanding in terms of friendliness, helpful and they would go out of their way to assist you. An itenary is given to you the night before so you know whats happening in ... Read More
As a first time cruiser, this trip was amazing. The staff were outstanding in terms of friendliness, helpful and they would go out of their way to assist you. An itenary is given to you the night before so you know whats happening in advance which was a good thing. The food was o.k. Not spicy enough for me although they did have sauces available to you but it wasn't the same. There is however a variety so you were bound to find something to your liking. The chefs are very good at cooking something for your own taste so for example, I have a tolerance of egg so they cooked me a white omelette which was fantastic. I found the cruise quite expensive as it was done through an agent. Next time I will find my own cruise as its important to research the ship first before you book anything. Find out whether its a family ship with activities, a young ship for the younger generation, a cruise for the older generation or a mixture of both. The drinks package is really expensive if you do not drink that much. I found that the days we visited the islands, I drank on purpose just to get my monies worth but next time, I will not do the drinks package. Read Less
Sail Date April 2017
Great ports of call though our stop in LeHavre, France was changed to Dover, England due to a strike at the port. We were price gouged with the new shore excursions offered for Dover and didn't get much for our money. Very ... Read More
Great ports of call though our stop in LeHavre, France was changed to Dover, England due to a strike at the port. We were price gouged with the new shore excursions offered for Dover and didn't get much for our money. Very disappointed! Cabins showed wear and tare, ship needs to be refurbished. Entertainment in the Schooner Bar needs help, piano singer talks more than he plays and sings, but probably a blessing as he could use some singing lessons. The Cinema is way too small for the crowd it draws and are required to stand in line for over an hour just to secure tickets only to be told the tickets for the time slot requested was already handed out and tickets were no longer available. If fortunate enough to get a ticket, you need to show up at least 45 minutes prior to show time in order to secure a decent seat - front row seats are a neck breaker. Most of the evening entertainment in the theater was good but several of the nights we left after only 10 minutes - truly needs better planning. Read Less
Sail Date April 2017
I love the transatlantic and the ballroom dancing available on transatlantic cruises. The Activities director, Grant was outstanding. he did a comedy set in the pub. He is a bit sarcastic at times, but always good natured. He is very ... Read More
I love the transatlantic and the ballroom dancing available on transatlantic cruises. The Activities director, Grant was outstanding. he did a comedy set in the pub. He is a bit sarcastic at times, but always good natured. He is very talented. Charles, a Youth staff member suggested and did a poem workshop and reading. It was very nice. I like that it was new and it was well received. I enjoyed writing a poem and presenting it. Carly B , the cruise director seemed to encourage new things which I found refreshing. There was also a spelling bee that was lots of fun. Of special interest to me was the ballroom dance classes on each of the 10 sea days. The dance instructors were very good, but not enough time to actually dance to music during the lessons. There was plenty of ballroom dance music though. The port of La Havre was cancelled due to a labor strike at the port; but instead we visited Dover, which turned out to be a great experience. The castle there was wonderful. All in all a great cruise. Read Less
Sail Date April 2017
like cruising TA because you can relax and get in the mood for European ports. however, this cruise was not the best for royal or the best we have ever taken on royal. embarkation was the pits. finally made diamond plus. had to wait in ... Read More
like cruising TA because you can relax and get in the mood for European ports. however, this cruise was not the best for royal or the best we have ever taken on royal. embarkation was the pits. finally made diamond plus. had to wait in line for well over an hour to get checked. no priority boarding for DP. collected passports for the first time which slowed the process. got on board and got to use the DP lounge for the first time ever only to find a sign on the door, suite guests and pinnacle guests only. let me get this straight, if you were a first time cruiser suite guest you got more benefit than a Diamond Plus guest that has spent probably more than $90,000 to get that privilege. now with the new non refundable and change fee policy, there is no advantage to cruising with RCCL any longer. so if you book early on a cruise a year in advance and 6 months later decide for whatever reason to change your cruise or upgrade to a better cabin, royal will charge you a $100 per person change fee. they stated that's what Carnival does, so if carnival runs aground, rccl will do it to? they are the reasons i don't sail on carnival. back to the cruise, got to Copenhagen. disembarkation was fine but there was a total lack of cab or other transportation to get into the city. wait time for a cab was almost 2 hours. when you walk with a cane and travel with friends who have a walker it causes problems. it seems royal could ease that problem but chose to blame it on the port of Copenhagen. i rest my case, time to cruise elswhere. Read Less
Sail Date April 2017
I wanted a nice long cruise to relax and visit cities I hadn't been to before. If you are not a dedicated RC cruiser be prepared to feel like a second class citizen. It began with check-in when we were put into lines segregated by ... Read More
I wanted a nice long cruise to relax and visit cities I hadn't been to before. If you are not a dedicated RC cruiser be prepared to feel like a second class citizen. It began with check-in when we were put into lines segregated by rewards level. It you're not Diamond plus, be prepared to wait. The entitlements of the upper level reward system continued throughout the cruise. Also be prepared for the makeup of your fellow cruisers: 90% over 60, mostly from Florida and not active. There were a lot of canes, walkers and wheelchairs. The daily enrichment classes were geared toward the makeup of the patrons: napkin folding, doodling, coloring, etc. I looked forward to the enrichment lectures on the cities were would be visiting: Cohb, Bruges, Amsterdam, Paris, Copenhagen. Unfortunately, while the lecturer was very knowledgeable, his speciality was Ancient History. Each lecture began with the early Romans and Vikings and he only touched on topics after the 18th century in the last 10 minutes. We learned to arrive after 30 minutes into the lecture to hear about modern times and present day highlights and what to expect in each city. We had booked all our excursions before boarding but soon canceled almost all of them when we discovered that there was usually local transportation to each city at 1/3 the price. So instead of paying RC $60 for a bus to Bruges, we took a bus right at the port to the city for $20. The excursion desk will not give you any information unless it's about their excursion. The first few days we had warm, sunny days and spent a lot of time either at the outdoor pool or indoor pool. Contrary to the signs posted, people would put the towels on chairs at the indoor pool at 8:00 AM to save them. If you were patient, though, you could usually wait it out and get a chair. We had a balcony room and enjoyed the patio but after the first couple of days, couldn't sit out due to the high winds. We still enjoyed looking out at the wide expansion of the ocean though. We had nice meals at the main dining room and Windjammer. We were seated at a table of 10 and everyone was just great. We were from all over the country and enjoyed wonderful conversations. There were three formal nights but most people dressed in business casual. We had definitely packed too many dresses. Because of a pier strike in LeHarve, we went to Dover instead. Although we were disappointed, Dover was a fabulous substitute. We took a train to Canterbury ($18 instead of $60 that RC was charging) and then went to Dover Castle. Although my review has lots of negatives, I would like to do another transatlantic cruise now that I know what to expect. Read Less
Sail Date April 2017
Good value but there is a visible difference in how they treat new cruisers vs diamond/gold members. So, for example every afternoon they had cocktails In the public bar that others could not enter. The theater had seats reserved for gold ... Read More
Good value but there is a visible difference in how they treat new cruisers vs diamond/gold members. So, for example every afternoon they had cocktails In the public bar that others could not enter. The theater had seats reserved for gold members and a lounge room in the Vortex area for diamond members only. Everything was posted no entry for us other lowly cruisers in these areas. You are supposed to feel special but they made you feel second class (which I guess we were). Other ships are more discreet in the extras they provide repeat cruisers. The ship shows a lot of wear and tear on furniture and tables. The tables in the Windjammer restaurant we're always sticky. The good things: great service from staff in stateroom and dining room. The staff was friendly and very good at their jobs. The stateroom was fine but couch had tears on the arms and looked dirty. Read Less
Sail Date April 2017
Good value for a 16 day cruise. However, RC has apparently achieved that by cutting back on the budget for stage shows. There were only 2 evening and 1 daytime ensemble show; much smaller ensemble than in the past. The remainder of the ... Read More
Good value for a 16 day cruise. However, RC has apparently achieved that by cutting back on the budget for stage shows. There were only 2 evening and 1 daytime ensemble show; much smaller ensemble than in the past. The remainder of the evening shows were individual acts. A few were outstanding but the rest were just ok. The dining room food was quite poor. Our waiter was horrible and multiple conversations with the head waiter &the dining room manager yielded little improvement. First run movies on board was a pleasant surprise. The solarium, when sailing the Atlantic in spring, was a delight. Plus the only place to get late night food unless you want to pay $8 for every food order delivered to your room other than a continental breakfast (I guess carrying an egg with a continental breakfast takes so much more out of the waiter!) Late night in the Schooner Bar is a stitch, but after a couple of nights, a change is nice. The cabin stewards work hard, but have so many more cabins to care for nowadays, that you really hardly ever see them. I would go again, but I'd lower my expectations. Read Less
Sail Date April 2017
Serenade of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.6
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.0
Family 5.0 4.0
Shore Excursion 3.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.4
Value For Money 5.0 3.9
Rates 4.0 4.3

Find a Serenade of the Seas Cruise

Easily compare prices from multiple sites with one click