92 Royal Caribbean Serenade of the Seas Transatlantic Cruise Reviews

We chose this cruise because of the stops in Iceland and Greenland, so the other ports were a bonus. The ports were good overall, but I would look carefully at the excursions offered from the cruise line and investigate ones on your own. ... Read More
We chose this cruise because of the stops in Iceland and Greenland, so the other ports were a bonus. The ports were good overall, but I would look carefully at the excursions offered from the cruise line and investigate ones on your own. We used Saga tours for tours in Iceland and Greenland. They did a good job overall, they were with small groups and we enjoyed that. The only problem is make sure if you use them in Greenland for a trip to the glacier that you get a guarantee of size of boat, that it is covered for ALL passengers, and that there are accommodations that allow for viewing for all passengers. We didn't, and they tried sending 4 large people in a boat that was meant for two people inside the "cabin area - the pilot and one other) with the rest of everyone outside. When is it drizzly weather being stuffed under the console was not a pleasant experience - we had to have the pilot return to port as we feared someone was going to crack their head open on the console when the pilot picked up speed. Regarding the shore excursions with Royal Caribbean, they were okay. They didn't offer anything outstanding but they weren't awful either. They did have a big problem in getting people off the ship when we tendered in Shetland, Scotland. Our private tour was delayed two hours because of it, we were unable to get to the southern part of the island as a result. The big thing to watch for is cabin location. We weren't able to self select the cabin, and were assigned 3610 - average size with a nice sized window. The major PROBLEM was it is over the engines - we had a constant hum to whine the entire trip. You could tell how fast the ship was going by the sound of the engines. For two nights there was a horrible sound that reminding me of an anchor being pulled up, it clanked and rolled. The food is average, but the waitresses and waiters were top notch. Read Less
Sail Date August 2019
Chose this cruise for its ports. Entertainment was good the first 10 days, but how many times can you listen to an island band play same songs night after night while making up words. Also headliner shows were too loud and not very ... Read More
Chose this cruise for its ports. Entertainment was good the first 10 days, but how many times can you listen to an island band play same songs night after night while making up words. Also headliner shows were too loud and not very good. One night was cruise director singing songs from early 1900, and a lot of people got up and left' Food was good, except for spare ribs in MDR. Couldn't even cut them off the bone. Wouldn't have served them to guests at my house. Windjammer food was good, but only thing hot was the soups. I like my food hot not tepid. Turn up the heat lamps. Shows in centrum were also very loud. Loud doesn't make it good. A lot of times you couldn't understand what they were saying. Ship was in good shape for its age, and staff was friendly. We had an ocean room cabin and it is just like any cabin on any other ship. We don't spend a lot of time in cabin, so we aren't hung up on cabin type. This is my opinion, and I am not trying to pursuade any one to choose this ship or not. I have never been on a bad cruise, even when we missed 2 days in Israel, or when we went around 2 hurricanes. We just enjoyed the new adventure. My take is we are all different in our expectations, God made us that way for a purpose, so get on board and enjoy the ride, Its a vacation, not a status. Read Less
Sail Date April 2019
Having sailed with RCCL many times I expected a great cruise on a grrat ship. Sailed out of Copenhagen. The Seranade of the Seas is in dire need of extensuve updating and repairs. Windows in the Safari Club lounge haf 1" of water ... Read More
Having sailed with RCCL many times I expected a great cruise on a grrat ship. Sailed out of Copenhagen. The Seranade of the Seas is in dire need of extensuve updating and repairs. Windows in the Safari Club lounge haf 1" of water between the panes. It had formed into algae. Water leaking in windows in the Windjammer. Casino tobacco smoke was not ventilated properly spilling in to public areas. Food in Reflections Diningroom was poor so after 5 attempts on a 21 day cruise the remaining meals were in the Windjammer. Cabin 8005 had broken brackets in bathroom cabinet. Cabin cabinets were scarred and scratched. Draws and doors did not open or close proprrly. Sofa had several stains on it. Carpet worn out and stained. Ports of call in Shetland Islans, Norway, Iceland and Nova Scotia had excursions that rrquired lengthy bus rides for a 45 minute toir. There was nothing in Greenland expect to walk around the small town. The ship went through the Prince Christian Sounx all dsy and waz being narrated by a Dr. Jacob. A monotone boring description of his opinion regarding as to how the rocks were formed. This guy also gave enrichment taljs which were equally boring but at least he put you to sleep. Debarkatiin in Port of Boston was horrible due to new Immigration process done on board. It was designed to expidite the process but delayed it. Read Less
Sail Date August 2018
Two years ago, we found ourselves cruising the Baltic on the Serenade. During that sailing, they began advertising for their fall crossing from Copenhagen to Boston. It looked intriguing, so we kept our eyes peeled for future crossings. ... Read More
Two years ago, we found ourselves cruising the Baltic on the Serenade. During that sailing, they began advertising for their fall crossing from Copenhagen to Boston. It looked intriguing, so we kept our eyes peeled for future crossings. Cut to 2017, and they released our itinerary with the addition of Greenland! We jumped at the chance to book it, and we were not disappointed! What was originally a family cruise turned into a mother/daughter trip. While we had already spent time in Copenhagen for our Baltic cruise, we knew we wanted to spend more time this year, since it's such a great city. We spent three days exploring prior to embarkation and stayed at The Square Hotel, right across from City Hall and down the street from Tivoli. We couldn't have asked for a better location. The actual port for embarkation is Oceankaj, which is a ways away from the city center. I believe our taxi cost about 260DKK. Embarkation in Copenhagen is a breeze. Disembarkation in Boston is not. We'll get to that later. THE SHIP: We've been sailing on Radiance class ships for the past three years, so upon embarking, we already knew the lay of the land onboard. The only difference we noticed was our room. We stayed in a junior suite, and during it's quick dry dock in 2017, they switched out the sagging sofa bed for a nice, large gray couch. Since our third guest canceled, we never got to test out the sofa bed, but anything would have been better than the old one from two years ago. Our stateroom was 1570, which was great, since there's a lot of annoyance with being below the pool and Windjammer deck. We lucked out and found that our room was below a carpeted section of the Windjammer, so we had no noise above us. There's a little wear and tear on the ship, parts of the deck railing were chipping off and our bathroom sink had a few cracks. But overall, the ship looks to be in good condition, and it's always reassuring when you constantly see staff members cleaning all areas of the ship. FOOD: It was average. We typically buy some kind of dining package to avoid the formal nights, so we had a few meals in Chops Grill and Giovanni's Table. Both restaurants were the best meals we had onboard. Our waiters in the MDR were great, but the food was average. We found the MDR menu didn't change much, so after 16 days, we were ready for food off the ship. ENTERTAINMENT & ACTIVITIES: They had a number of enrichment lectures throughout the cruise which always seemed to be packed. The nightly entertainment was normal, after three straight years of European cruises, we had seen over half the acts already. The one unique thing with this cruise was the Blue Nose Ceremony, which has to do with crossing the Arctic Circle. But everyone was involved, including the Captain. We took part in progressive trivia on sea days, which was excellent. Additionally, the crew hosted Master Sea Chef with a number of staff members. It was a huge hit and I hope they continue the tradition on crossings. SERVICE: Overall, the staff was great. The cruise director, Jamie, was fantastic and was seen quite frequently around the ship. Captain Aris was also seen quite a bit. The activities staff were great, especially Diego, who made countless trivia games knowledgeable and fun. We've become accustomed to being greeted by every employee as you pass by and this cruise was no exception. Maybe it was the fact that it was a 16 night cruise, or maybe it was because we were making history with Royal, or just being on a smaller ship, but we did feel like a big family by the end of the cruise. PORTS & SHORE EXCURSIONS: I'll break it down by port. SKAGEN - it was pouring rain shortly after we arrived, so we stayed onboard. However on a nicer day, it a great opportunity to go to the northern most point in Denmark and see where the North and Baltic Seas meet. STAVANGER - originally the itinerary had us going to Bergen, so when it changed, we were a little disappointed. However Stavanger was quaint and beautiful. We booked a fjord tour independently with Rodne and it was worth all the money. Luckily for us, they boarded the fjord tour directly behind the Serenade, so it was a short walk for us. LERWICK - we tendered here and just walked around the city. It was a cute Scottish town with incredibly friendly people. AKUREYRI - this was our first experience with Iceland and it did not disappoint! From the sail in (you sail into a long fjord to get to the city) to the view from the port, we were in awe. We booked an independent tour with Fab Travel and did a day tour of Lake Myvatn. Again, it was well worth the money. Our guides were knowledgeable and it was nice having a smaller bus to tour with. REYKJAVIK - we stayed overnight in port, allowing for two tours. Reykjavik was the only time we booked tours with Royal. The first night we went to the Blue Lagoon for a night swim. Maybe it's considered too touristy, or too expensive, or both, but for the rest of the cruise, the people we spoke to raved about their time at the lagoon. It's big enough to not feel crowded - especially at night. And overall, it was just a relaxing and wonderful time. After the highs of seeing the beauty of Akureyri, the lagoon seemed to add to the magic of the country. The next morning, we (and basically the whole ship) did the Golden Circle tour. The sites were crowded (it was also on a Sunday), but it didn't take anything away from it. PRINS CHRISTIAN SUND - we just sailed through the sound for about six hours on a sunny day. We were lucky enough to have a geologist onboard who made sporadic announcements to give people information about what we were sailing by. Initially, we were slated for a 7-8 hour tour through the sound, but we were working to beat a storm front. QAQORTOQ - being the first Royal ship to sail here, there wasn't a whole lot of information regarding the city beforehand. There were only a few excursions offered and they were incredibly expensive. Most passengers just wandered around the town for a little while, so hopefully next year there will be more options for cruisers. It was just the small price to pay for being the first cruise for the company to port here. SYDNEY - there were a number of excursion options in Sydney, but since we spent the bulk of our money on Icelandic excursions, we just walked around the city. HALIFAX - again, Royal offered a lot of diverse excursions for passengers, but we opted to take a walk along the boardwalk. It was a Sunday, so it was a bustling city with families out and about. We did a quick tour of the Maritime Museum of the Atlantic and found some food along the waterfront. Overall, Halifax was a gorgeous coastal city and we'd love to go back. The only issue we found with the excursions we booked with Royal was that they were extremely disorganized. Our Blue Lagoon tour met on the pier, but there was no shore excursion employee around to check tickets and to point people onto their respective buses. While the tour operators tried to fix the issues, the missing shore excursion employee showed up and stood to the side, not bothering to help. The following morning we had to report to the theater to get our stickers, which was a normal occurrence. However, unlike every other excursion that met in the theater in the past, the staff had people lining up around deck five and giving stickers at the entrance to the theater rather than down by the stage. Overall, it seemed like Royal was extremely disorganized with tours, which wasn't the case when we sailed on the Serenade two years prior. The excursions themselves were excellent, but the organization needed some help. DISEMBARKATION: Understandably, the US does a thorough inspection on a ship that comes in from Europe. But it definitely delayed the start of disembarkation. We elected to do the express walk off with our bags as usual, but in the end we were getting off the ship with groups 1-3. The start of disembarkation was slated to be 7AM, so we went down at 6:30 to sit around. Except everyone was already lined up, and the doors didn't open until about 7:30. The first ones off the ship had to have come down before 6AM to stand in line. Immigration was held in the dining room and we were promptly led off the ship. Pro tip: Use Uber or Lyft. Boston has limited taxis at the port. By the time we got to the taxi line, there were about 7 families in front of us and two taxis that were full. The port employees even suggested using Uber. There were 50 or more people in line after us, and only a handful of us elected to get out of line and order an Uber. In the end, it took 20-25 minutes from the time we ordered a car to being dropped off at the airport. Overall, the cruise was excellent. Even though I'm a little tired of the Radiance class at this point, the itinerary was always the reason behind booking this sailing. The fact that the crew was so wonderful seemed to be icing on the cake. The balance between sea days and ports was perfect and made the cruise fly by. While I don't have any future sailings booked on the Radiance class, I will always look at the Serenade with fond memories and appreciate that it took me across the world with an amazing crew and incredible passengers. Read Less
Sail Date August 2018
First time for RCL to go to Greenland. Plus Iceland and other ports. Embarcation was fastest of any cruise we have been on. Very satisfied with all acpects of the ship. Weather prevented use of most outside facilities and activities. ... Read More
First time for RCL to go to Greenland. Plus Iceland and other ports. Embarcation was fastest of any cruise we have been on. Very satisfied with all acpects of the ship. Weather prevented use of most outside facilities and activities. The "at sea" days were spread out ,which was good. Only negative was that the food in the main dining was average at best. About 60% of the menu was the same each night. Food at buffet was above average. Chops was great. Really enjoyed Park Cafe in Solarium for breakfast and some lunches. Much more relaxing than buffet. Ports were all good. Cruising thru Prins William Sound and Iceland made the trip. Go all in for excursions in Iceland. Only way to truly see and experience everything. The disembarkation process - going thru passport check and customs on board the ship took forever. In conclusion ,great way to see unique parts of the world Read Less
Sail Date August 2018
Did back to back cruises from Copenhagen to Baltic and then across to Boston. Loved all the ports, they were all new to us except Stavanger. First time Royal was in Greenland, going through Prins Christian Sund was gorgeous. We had 14 ... Read More
Did back to back cruises from Copenhagen to Baltic and then across to Boston. Loved all the ports, they were all new to us except Stavanger. First time Royal was in Greenland, going through Prins Christian Sund was gorgeous. We had 14 ports in 23 days, what a great itinerary. We spent three days in Copenhagen before departure and enjoyed the city immensely. We did independent tours, not from the ship. Embarkation was smooth and we were on the ship in no time at all. We had a balcony and the room was adequate size, we were on deck 7 close to the forward elevators. Lots of activities all over the ship and especially in the Centrum [music, dance classes, chef cook off, etc]. Food in the regular dining room was extremely good on this ship and we also ate at Chops, always good.Service was great. Loved Damian, the singer in the pub. Lots of other entertainment, some really good, some not as good. We did not travel with children. I would definitely recommend this trip and the ship is going again next year. Just be sure to pack warm clothes. Read Less
Sail Date August 2018
We just finished 3 B2B cruises that started in Ft. Lauderdale Florida. We crossed the Atlantic and the first segment terminated in Copenhagen. From there we did a Norwegian fjords cruise taking us back to Copenhagen. Followed by a Dave Koz ... Read More
We just finished 3 B2B cruises that started in Ft. Lauderdale Florida. We crossed the Atlantic and the first segment terminated in Copenhagen. From there we did a Norwegian fjords cruise taking us back to Copenhagen. Followed by a Dave Koz charter cruise to the Balkans. This was 31 days onboard the Serenade of the Seas. We changed cabins with every segment. That's the background, here's my impressions. The crew was fantastic, they were friendly, attentive to our needs and requests. And by the end of the 3rd cruise, they were treating us like family. The meals in the restaurant were better prepared that those we've experienced on Princess. We used anytime dining with a reservation. Because of this we typically got the same waiters. When we missed our reservation and they had to put us at another table, we typically got a different waiter. Because of this we did experience different waiters and I've got to say that there's a wide range in abilities in the wait staff. Some waiters were very good at getting things done efficiently and getting the correct plate to the right diner. Other waiters were slow and frequently confused dishes. The cabins were nicely appointed. We had superior balcony rooms. My only complaint would be the shower. And who doesn't complain about the shower. It's a tube shaped appliance that doesn't give you much room to bend over and scrub your toes. There's one more thing, make sure you pack some shampoo and conditioner. These items are no longer provided unless you're in a suite. Had I known, I would have grabbed them from the hotel we stayed in the night before departing on the cruise. We only booked excursions through Royal Caribbean. We booked when the excursions went on sale and at that point the prices were as good or better than any of the 3rd party excursion companies. All of the excursions we took were well done. Feedback from other cruisers that took some of the other excursions were similar. One note about one of our stops in the Baltic, we spent a day in St. Petersburg Russia. Near the end of the excursion we stopped at a shopping mall for the opportunity to purchase some souvenirs. Here's my advice, stay on the bus. The prices are ridiculous. There are several shops at the cruise terminal with much better prices and some of the vendors are quite willing to bargain. One item we were hoping to pickup was a stacking Christmas tree. Thankfully, they had some of these on the ship so we already knew what a reasonable price was. We couldn't find anything on shore that even came close. Guess what, we bought ours onboard. In the end, we had a great cruise. Read Less
Sail Date May 2018
Wanted to return to Europe in a slow fashion, enjoying meals and entertainment on route.Cabin was very small and today’s style of larger cases are extremely difficult to fit under the beds - very little room and had to leave a case near ... Read More
Wanted to return to Europe in a slow fashion, enjoying meals and entertainment on route.Cabin was very small and today’s style of larger cases are extremely difficult to fit under the beds - very little room and had to leave a case near bathroom. The sofa was tiny and barely held two people. The cabin was very tired looking and in need of refurbishment. Food on board was excellent and Windjammer self service always had piping hot food. Service in the dining room was rather slow, with too many people on my time dining which overwhelmed the waiters at times. Entertainment on board was good and of a good variety during the crossing. Activities were also varied and the staff worked really hard all the time. Excellent variety of excursions at the various ports of call although some were quite expensive ( eg costs of outings to Paris ) Enjoyed the Atlantic crossing with only a small rough patch at the Bay of Biscay ! Read Less
Sail Date April 2018
It was all that we expected. Calm seas virtually all the way. Only a couple of days with choppy seas. Average age of passengers was high but it meant all activities was almost always available. We absolutely loved the sea days, made the ... Read More
It was all that we expected. Calm seas virtually all the way. Only a couple of days with choppy seas. Average age of passengers was high but it meant all activities was almost always available. We absolutely loved the sea days, made the trip with it. Loved seeing only ocean for 6 days. The itinerary was great. Enjoyed the various stops and sights along the way. It's great to see places one would normally not even have though of. We will most definitely be returning to some of the cities we visited. The Serenade of the seas is might not be Royal Caribbean's biggest ship but it has enough to keep us busy for the 16 days. Playing miniature golf on 5m waves was an experience. Playing pool while the ship moves around the table is something extraordinary. The table and balls might be 100% level but your not. The staff was great. Will do another one soon. Read Less
Sail Date April 2018
Service staff in general are hard-working, cheerful, and concerned about providing a pleasant trip. We found some managers less thoughtful, sometimes uninterested. There were stupid mistakes like running out of Purell and not being able to ... Read More
Service staff in general are hard-working, cheerful, and concerned about providing a pleasant trip. We found some managers less thoughtful, sometimes uninterested. There were stupid mistakes like running out of Purell and not being able to find a spare for over 2 hours- that's a managerial error. Moving the dispenser is not a solution. F&B staff should check the coffee machine before Diamond cocktail hour begins. It happens every day, so why don't they learn. Everywhere on the ship the sound system was too loud, especially in the evenings. We went to the "service" desk, but no one ever changed the volume or to our knowledge, even checked. It drove us out of the bars and lounges and when I explained that to mgmt, someone just laughed. The guests were walking around in outdoor jackets and scarves, they didn't reduce the air-conditioning, so we went back to our rooms where we could control the temperature. Food was great and beautifully presented. Chefs and servers were uniformly friendly and informative. Many of the common areas could use a little touch-up paint. One customer stated that the boat had been ridden hard over the years and needed some TLC. Read Less
Sail Date April 2018
First and foremost, my rating was based on the itinerary and ports of call. They were all beautiful, extremely cultural and lots of fun. Celebrity is usually our cruise line of choice but we have sailed on Royal Caribbean several times ... Read More
First and foremost, my rating was based on the itinerary and ports of call. They were all beautiful, extremely cultural and lots of fun. Celebrity is usually our cruise line of choice but we have sailed on Royal Caribbean several times with the last sailing in 2014. Oh, how times have changed. We noticed a definite decline in service due to a reduction in staff in every department. Our stateroom attendant had no assistant, there wasn't a constant bathroom attendant in any of the "public" bathrooms, therefore the floors were always a mess especially under the men's urinals. I understand talking to my wife that the women's bathrooms were just as bad. You are asked to save water by using the same bath towel, but the attendant can use several towels to make animals that are placed on your bed at night (How much sense does that make?) And, no more chocolate on your pillow. Bar service could be extremely slow depending on where you were at. Our first night in the Main Dining Room, my wine was served in a dirty wine glass by a server who blamed the bartender for pouring it into a dirty glass (In my restaurant, they both would have been in trouble. The bartender for pouring it and the server for serving it.) There are no longer suggestions of what wines to pair with the nightly entrees, there are no vintages listed on the Wine List and no more sommeliers roaming the floor offering their expertise. My suggestion if you are to eat at the Windjammer Buffet and desire a cocktail, wine or beer, stop at a bar on the way before you get there. The staff in the buffet has been decreased greatly and consequently has forced each of them to do double and triple duties, therefore you may not get your drink until after you have eaten. By the way, if you have missed a particular dinner in the Main Dining Room, no worries, it will be served eventually in the buffet. Drink prices we noticed have also doubled in price. Also, be aware that drink packages have to be bought in tandem. If one of you buys a package,(and to avoid any shenanigans) the other person in your stateroom has to buy a package of their choice as well. The theatre is not used as much as it should be for large extracurricular shows and demonstrations, instead, the Cruise Director has chosen to use the Centrum Bar on Deck 4 which does not have the capability of hosting large numbers of guests which forces a great many of us to view what's going on by leaning over the railings on Deck 5 thru Deck 10. What an inconvenience that is. The nightly newsletter called the "Compass," that was delivered to each stateroom always showed the casino winnings up to that point. No more. Nobody was winning. On a 16 night cruise, that's ridiculous. The slots were tight, tight, tight. We also noticed a difference in the staff's attitudes on board. Not as many friendly and smiling faces as we remembered. Let us hope that this isn't contagious throughout the Royal Caribbean brand. Read Less
Sail Date April 2018
We always choose our cruises based on the itinerary and this cruise was no different. We liked the idea of a transatlantic for the relaxation, and were delighted to find that combines with access to 2 of our bucket list areas of the world ... Read More
We always choose our cruises based on the itinerary and this cruise was no different. We liked the idea of a transatlantic for the relaxation, and were delighted to find that combines with access to 2 of our bucket list areas of the world - Normandy Beach and Flanders fields areas of the world. We took RC shore excursions to both areas. The Normandy beach tour was excellent and very moving, and 12 hours long with a long drive. We walked around a German battle area about Omaha and Utah beaches with bunkers and bomb craters still intact. Then we went down to Omaha beach where had a short time to walk on the beach and see the memorials there. Very moving. Lastly we went to a museum for lunch and several hours. This part of the trip was a bit disappointing and we would rather have spent more time at Omaha Beach. That said, there were 2 highlights. We were able to go down into the actual german bunker that Rommel used during the invasion which was quite fascinating, and we finished the day with a heart wrenching short video about the war and invasion. The Ypres (Flanders Fields) tour was superb. Our guide was born there in 1942 and spent his career removing and detonating mines - from Europe the first 20 years or so, then the middle east. Amazingly, they are still finding unexploded ordinances and bodies in the fields today - a hundred years later. We saw a couple of British military cemeteries and the place where the poem was written. We had free time in Ypres to wander the beautiful town & the was museum. You would thing Ypres had been built in the middle ages, which it was, but what you see is the recreation after it was totally destroyed in the war. Other ports - Azores & Cobh Ireland were beautiful and I would love to return to either. Amsterdam - The tulips were in season and we went to the Kuekenhof festival which was amazing! The only comment I have on that shore ex is that 2 hours is NOT enough time to take it all in. Main dining room - since the last time on this ship they changed to a one page dinner menu which included dessert choices. We did not like this at all. It presented much more limited selections and reduced the elegance of the dining. We did learn later that some of the things we missed (cold soups) were really available, you just had to know to ask for them. Again, this was a change we did not like. Service was excellent however. Entertainment was excellent and there was a fabulous lecturer who covered the history of the areas we were going to visit. As usual, RC tries to sell sell sell and it got old fast. Read Less
Sail Date April 2018
We chose this cruise because it had an itinerary that covered a lot of our bucket list. We were not disappointed; the ports of call were wonderful. Embarkation was seamless; we were on the ship in 10 minutes after arriving at the dock. ... Read More
We chose this cruise because it had an itinerary that covered a lot of our bucket list. We were not disappointed; the ports of call were wonderful. Embarkation was seamless; we were on the ship in 10 minutes after arriving at the dock. The weather in Lauderdale was beautiful but that quickly changed after the first day at sea. Unfortunately we were unable to get much time on deck unless we were bundled up in winter gear. By the third sea day the winds continued to increase and we were experiencing high swells. The doors to the deck were sealed and the "white" bags were strategically placed around the ships. Fortunately none of us got sick thanks to Bonine, no nausea at all and we continued to enjoy the food and dining venues. After six days at sea, we were happy to reach land (Punta del Gada, Azores) and from there on, we were kept very busy moving from port to port. Except for a very cold, windy and rainy day at the beaches of Normandy, all other port days were gloriously beautiful. We had two private tours (Azores and Cork, Ireland) arranged through our CC thread; and due to time constraints, we felt more secure taking two ship's tours (Beaches of Normandy and the Keukenhoff Tulip Festival in Amsterdam). We did DIY in Brugge, Brussels and Copenhagen. Again, what wonderful ports they all were. We had My Time Dining and never had a wait since I had previously made reservations on line. Food in the Dining Room was great some nights, other nights it was just fair. To be honest, I'm not that fussy as long as I don't have to cook and serve a meal. We pretty much had the same two waiters depending on which table we were at. Both were very attentive; no complaints there. The food in the Windjammer was good, varied and plentiful. Didn't know what to choose each day. We had lunch in the dining room a few days, which we really enjoyed. We at at Giovanni's Table one night and while my cruise mates raved about it, I thought it was just okay and not really worth the up charge. Speaking of up charges, RCI was relentless in hawking the pay dining venues. Could have done without that. Speaking of up charges, that is why I did not rate this cruise a 5. It seems as though everything that used to be included in the price of your cruise, now has a charge and doesn't come cheap. You want to learn to make cupcakes - you pay $25 for that class. You want to take a wine tasting class - another up charge. Pilates, Yoga, Spinning - more charges. The ship was very clean and well kept. She is holding her age well. The "free" activities during sea days could have been better and more of a variety . There was plenty of trivia, dance classes and karaoke. The cruise director, Carly, and her staff were wonderful and tried really hard to be accessible and available to everyone. The enrichment classes were not to our liking and we had little interest in them. Debarkation in Copenhagen was just as smooth as embarkation and were were at our hotel by 8:30 AM! I wouldn't hesitate to do another Transatlantic in the future. All in all, it was a great cruise with very few disappointments. Read Less
Sail Date April 2018
We chose this cruise because it had port stops in Norway and Iceland prior to completing a trans-Atlantic crossing. We were very excited about the itinerary and we looked forward to enjoying the amenities the ship had to offer. Our ... Read More
We chose this cruise because it had port stops in Norway and Iceland prior to completing a trans-Atlantic crossing. We were very excited about the itinerary and we looked forward to enjoying the amenities the ship had to offer. Our cabin, 1104 was spacious, clean and had everything we needed. It was a little tired in appearance but overall we were very pleased with the cabin and with our stateroom attendant (Rafael), who did an exceptional job. The balcony was very large and sported two chairs, two loungers and two tables. It exceeded our expectations and spending time on the balcony was a pleasure and as the cruise went on, a necessity. The ship itself at first glance was impressive but it soon became apparent that it needed more staff for service and a really thorough cleaning. For example, walking up the stairs from the 10th floor to the 11th floor, the enclosed art display was visibly covered in dust. Dust permeated the ship and for those of us who have dust allergies, breathing became a challenge. By the 13th day of the cruise, I was spending more time on our balcony than inside the ship. The two worst areas were the dining room (my time dining area) and in the specialty dining restaurants. I will comment on the staffing issue further in this review. I reserve my harshest comments for the specialty dining restaurants. We always book specialty dining options as we find that they normally offer exceptional food and extraordinary service. Let me be very clear, there is nothing special about the two restaurants we visited. We gave Chops Grill and Giovanni's Table both second chances to ensure we were fair to them. In total we paid for four specialty dining experiences and found them to be average at best with lackadaisical service and mediocre food. Both restaurants are located off the Schooner Bar area so in the evening, the noise from the bar infiltrates the restaurants (particularly Chops Grill where we were treated to a musical war until someone complained and the Chops entrance door was shut. Even then every time the door was opened the noise level rose). The tables located within both restaurants are close together so there is little privacy and akin to eating in a crowded European cafe. The service in both restaurants was indifferent and in one case, the appetizer arrived before our drinks (Chops). At one point we were handed our menus and immediately asked what we wanted to order (Giovanni's). We asked for a moment to examine the menu options but it was clear, the goal was to feed us as quickly as possible and clear the room for more diners. The food in Chops was average at best with the Béarnaise sauce appearing to be rationed. A request for a little more sauce was met 20 minutes later when the meal was nearing completion and the sauce of little value at that point. Rather than plate the food you want, the Chops restaurant employs family style dining with little pots of food placed on the table for all the share. The food in Giovanni's Table was inconsistent. The scallops prepared one way on the first visit, were not prepared the same way on the second visit. The main course was served at the same time the appetizer was being eaten. There certainly was the feeling that there was a rush to get diners fed quickly and out of the restaurant. Our past experiences with specialty dining had raised our expectations for the food and service. We could not wait to enjoy our meals in those establishments. Unfortunately our Chops and Giovanni's experiences have ensured that we would not recommend either and we would not waste our time nor money in booking those venues again. We have been cruising on other cruise lines in the past several years and it has been some time since I cruised with Royal Caribbean. Consequently I am relying on my experiences with the services enjoyed on other cruise lines and on my memory of my previous experience with Royal Caribbean. The service seems to have gone downhill and fails to meet the level of service offered on other cruise lines. It is not just the failure to provide room service without a charge, it is the presence (or lack thereof), of staff in places such as the Windjammer or bars. Where once one could sit at a table and have staff circulate and ask if you wanted more coffee or a drink, now there is a lack of staff and it is incumbent upon the cruiser to self serve. Bar service is slow and in the main dining room, the slow service to offer a second glass of wine etc. (without being asked), was notable. Port stops: Copenhagen as a starting point was excellent. Oslo a great stop as was Kristiansand. Reykjavik was interesting and well worth the day and a half we spent there. Akureyri was a waste of time and we would have been better served with more time in Raykjavik or a stop in St. John's, NFLD. I would recommend that Akureyri be removed as a stop. Halifax was a great port and it would have been nice to spend more time there as well. Boston, as a final port, was excellent and we took advantage of the location by spending five days there following the cruise. The entertainment on board the ship varied from unremarkable to average. I remembered Royal Caribbean as having great entertainment but it was not in evidence on this cruise. Activities varied. Some were good (progressive trivia for example), while other activities were just odd. For example the Zen Art took place in the Schooner bar and consisted of participants being given a picture to colour with the use of some coloured pencils. Participants simply found a place to sit and colour. There was no designated area within the bar. Colouring on your own was the extent of that activity. The bar area was filled with people doing other activities and rock music was playing in the background. Embarkation was smooth and efficient. Security was professional and seamless. Read Less
Sail Date August 2017
I chose the this ship as I wanted to go to Iceland and the larger ships do not go there. I travel the transatlantic twice a year and prefer a ship that has the Royal Promenade, ice skating, diving, Production Shows, nightly ... Read More
I chose the this ship as I wanted to go to Iceland and the larger ships do not go there. I travel the transatlantic twice a year and prefer a ship that has the Royal Promenade, ice skating, diving, Production Shows, nightly entertainment , lectures, etc I would not go to Iceland again but I can say "Been There, Done That" I booked an interior room for the trip to Iceland. Never again, I would not do that again.You just do not know what is going on outside, especially the weather. I like to know when morning has arrived and you do not know that in an inside cabin. I also like an afternoon nap and that is so much better in an outside cabin. I felt cut off from the rest of the ship The nightly entertainment was not up to my standards or at least what I have become accustom to. Read Less
Sail Date August 2017
Chose this cruise as the ports of call were on our list of locations we wanted to visit. We found the excursions were overpriced through the cruise ship and could be obtained for significantly less in the locations themselves. We also ... Read More
Chose this cruise as the ports of call were on our list of locations we wanted to visit. We found the excursions were overpriced through the cruise ship and could be obtained for significantly less in the locations themselves. We also found that the dining room experience has dropped in its attractiveness as the food in the main dining room and the buffet area was good but not up to the standard we were expecting from Royal Caribbean. Some of the meals were bland and rather tasteless, the buffet area was not kept very clean by the waiters. The dining experience in the paid restaurants was excellent and the service was wonderful, however, it appears that the cruise line is trying to capture more money by lowering the quality of the regular dining experience and getting you to pay additional to get the better experience. In our opinion, they have let the quality drop too much. It is the first cruise that I have heard so many negative comments about the dining experience. Read Less
Sail Date August 2017
Generally we prefer the Oasis class ships due to the amazing entertainment, but we decided to give Serenade a try because of the itinerary. We did have a concern that 29 days on a smaller ship might get a bit old, but because the first ... Read More
Generally we prefer the Oasis class ships due to the amazing entertainment, but we decided to give Serenade a try because of the itinerary. We did have a concern that 29 days on a smaller ship might get a bit old, but because the first two cruises (Baltic and Norwegian Fjords) were so port intensive that we never felt tired of this ship. The final cruise, a TA stopping at Iceland and Halifax on its way to Boston, was fun as well. Seas a little choppy and windy in the beginning, but still had lots of fun. The staff was a great family and 29 days gave us plenty of time to become friendly with them all. Even our first captain (Thor) jammed on his guitar with Topi and the Topcats! While we were on-board they rolled out a new puzzle game played with teams...FUN! If there was a disappointment, it was the food. We did enjoy Chops several times during this adventure, but we found the dining room food was ordinary. However, that wouldn't stop us from taking this ship again if it does other equally exciting ports. Read Less
Sail Date August 2017
We did a transatlantic from Copenhagen to Boston. The ship was clean, cabin balcony cabin was comfortable. First time I saw a chair instead of a couch. The mattresses need changed but we managed. What they cut: no more lobster ... Read More
We did a transatlantic from Copenhagen to Boston. The ship was clean, cabin balcony cabin was comfortable. First time I saw a chair instead of a couch. The mattresses need changed but we managed. What they cut: no more lobster night, no more 90 minutes free internet for Diamond members- you get 24 hrs., What they did well: Employees seemed very pleasant especially our room attendant and dining room servers. Entertainment had to be the worst we have had on an RCCL cruise. The RCCL singers and dancers were ok but still not what we are used to. (This was our 20th RCCL cruise) The food was hit and miss. There were a couple of nights I just ordered several appetizers and not entrée. Why can't they make a decent soup! The excursions were fine nothing outstanding. We purchased our excursions before the cruise so we got what we wanted. 2 stand out; the whale watcher in akuryri and the wine tour in Halifax. The bartenders were great. Especially David in the Schooner bar. We had the premium Drink package. They aren't creative but they make what you want. We are diamond members but choose the drink package for the coffee, water and juice. There were MANY diamond members and the lounge at night was packed so we were glad we didn't have to fight for drinks. The drink waiters are VERY Scarce; none in the dining room! Checking in and getting off went OK. Getting off there were several passengers who didn't either pay their bill or go through immigration so they held up getting off the ship until 7:45am. We didn't have a flight but it was almost came to fists in line! The taxi line was about 30-45 minutes. Again we were not in a hurry but several were! Read Less
Sail Date August 2017
We had seen all the reviews of the Serenade of the Seas before we went on the cruise and were very surprised by the ship. It was beautiful and well maintained. The staff were friendly and very attentive. We had suite 8036 which was near ... Read More
We had seen all the reviews of the Serenade of the Seas before we went on the cruise and were very surprised by the ship. It was beautiful and well maintained. The staff were friendly and very attentive. We had suite 8036 which was near the rear of the ship. It was comfortable and very quite. The entertainment was excellent and their was plenty of activities to keep busy on an Atlantic crossing. Anything from Bingo to just setting and listening to great piano or grittier music while having a great Lotto. We took several tours at the stops along the way and all were excellent. We loved it and would sail again on the Serenade of the Seas. The food was outstanding. Great choices in the Wind Jammer and the dinning rooms had exceptional fair. We love everything about the cruise and it wont be our last. See you aboard. Read Less
Sail Date August 2017
I like longer cruises, partly because embarkation and disembarkation are my least favorite aspects of cruising, but also because it offers more opportunity to meet other cruisers. I like transatlantic/transpacific cruises, because they ... Read More
I like longer cruises, partly because embarkation and disembarkation are my least favorite aspects of cruising, but also because it offers more opportunity to meet other cruisers. I like transatlantic/transpacific cruises, because they minimize the jet lag inherent with airplane travel. I also like visiting different ports than I have seen before, as this cruise itinerary did. I prefer staying in a port more than one night, as this cruise did. I'd actually prefer to stay in each port two nights. In order to get a more complete feeling for each destination, it is good to be there in the evening, instead of sailing away. When I'm at sea for several days, its all about the ship experience, but when I'm in a port, its all about the local culture! Boarding the ship in Copenhagen, we left the hotel at 10:15 a.m. and were sitting by the pool drinking coffee at 10:50 a.m. I've never had such a smooth boarding experience. Our junior suite (1598) was spacious, and it was very nice to have a balcony even in the cool and rainy North Atlantic. Entertainment was not as spectacular as on previous RCI cruises. The food was not exceptional, but there were the usual wide choices and everything was really very good. As always, service was impeccable. The fitness area was kept too warm to facilitate a good workout, unless sweating without effort was the goal. We took two RCI shore excursions, and although they were on big busses, they were well planned, we could t hear the guide, and did not a feel like we were being herded like cattle. Read Less
Sail Date August 2017
We chose this cruise because of it's stops in Iceland. We have been to the other countries which were very nice. The Serenade is in good shape for it's age and the overall cruise was average but cutbacks are everywhere. They only ... Read More
We chose this cruise because of it's stops in Iceland. We have been to the other countries which were very nice. The Serenade is in good shape for it's age and the overall cruise was average but cutbacks are everywhere. They only supply one bar of soap at a time in the bathroom. The Hair conditioner and lotion are only given to Crown & Anchor Members who have over 350 points. A 15 night cruise with no lobster being served, it was substituted with a few large size shrimp that were listed on the menu as Jumbo Prawns.Lets hope these cutbacks and others are not going fleetwide. Service was good and entertainment was good to bad. The assistant cruise director had a show of her own one night singing James Bond tunes. She was so bad people were walking out. There were many nice people onboard and we still had a great time. Read Less
Sail Date August 2017
We chose this tour specifically to see Iceland. Unfortunately, the entire first day it rained and the second day was not much better. The third day was fine. Obviously, the cruise line cannot be responsible for the weather. The 5 days ... Read More
We chose this tour specifically to see Iceland. Unfortunately, the entire first day it rained and the second day was not much better. The third day was fine. Obviously, the cruise line cannot be responsible for the weather. The 5 days at sea were a little long, but we new that in advance.Once again, not the fault of the cruise line. We missed the daily newsletter that they used to offer. There was no one sports channel on the TV for 13 of the 15 days. Disembarkation was a total disaster. Some people stood in line on the ship over an hour before they were released.They blamed it on the customs officials. What the real problem was we may never know. They went out of the way to have fine entertainment. The crew was excellent. The ship was neat and clean. Fortunately, the seas were relatively calm which was good because my wife tends towards sea sickness. Read Less
Sail Date August 2017
OUR GROUP: Three senior couple (65-71) traveling together during Hurricane Harvey hitting Houston as we boarded (late August) and Florida as we exited in Boston. Our 3rd cruise with the same group having done a Princess and Celebrity ... Read More
OUR GROUP: Three senior couple (65-71) traveling together during Hurricane Harvey hitting Houston as we boarded (late August) and Florida as we exited in Boston. Our 3rd cruise with the same group having done a Princess and Celebrity earlier. We felt of the 3 Celebrity was the premium product. All cruises were great experiences and we are happy to have done these with good friends. Our nightly dining at the MDR table for six offers many fond memories on all three cruises. One couple from WA state the other two from Phoenix. ITINERARY: Transatlantic - Copenhagen to Boston 26 August to 10 Sept. Two Norway stops, two Iceland stops, 5 sea days, a stop in Halifax and finally Boston. GETTING FROM PHOENIX TO THE SHIP IN COPENHAGEN In order to break up the long uncomfortable plane ride from Phoenix we have begun doing an overnight en route, this time flying PHX-DEN-YYZ (Toronto). Six hours total flight time with connections on United. Overnight at Fairfield Inn near the airport, our 2nd time with them. They offer a 24 hour free shuttle and free breakfast, nice rooms and reasonable, especially with the currency difference. Though the Toronto airport seemed very busy from curb to gate took 45 minutes. Fairfield also allowed a late checkout the next day as we flew Air Canada non stop to Copenhagen the next evening - 6 hours, 45 mins flight time arriving next day in Copenhagen. Customs and bag claim went well, we changed terminals to catch our shuttle to the CPH hotel, the Crowne Plaza near the airport, arriving 11am Danish time. They allowed early check in so this was great as well after no sleep overnight. Though not downtown this hotel is quiet and nice and reasonable as well and a short walk away from the Fields shopping center where there is shopping and many dining options plus there is a metro stop to get downtown at the center as well. The next day there was a shuttle from hotel to the Oceankaj terminal, took about 40 minutes and was under $20 USD each, hard to beat to get to the ship. THE SHIP AND CRUISE EMBARK: Oceankaj Terminal - we arrived about 1 PM, 45 minutes in line to get on board, once on board our room was available. Our Room: Oceanview 4th deck, front of ship right side. Room was quiet, 2 single beds placed together, comfortable, room temperature adjustable and good. Mini bar in room gone, entire fridge available; we brought soda and wine onboard. This floor was good as straight back was MDR each evening, theater was 1 floor up at the front. Found we used elevators very little being on deck four. DINING: MDR all but three nights, 530 PM traditional dining at our table for six. Windjammer for breakfast and lunch. Did do reflections a couple times for lunch and one specialty restaurant-Giovanni’s for lunch for $15 each - very good service and food with waiter Sandra. MDR menu weak this cruise - food variety and quality and waiter service with Reggie and Csaba inconsistent. Veggies and desserts weak. Three formal nights and they did nothing special for the formal nights; in the past I remember a better menu on these nights. PASSENGERS: 2100 with 1600 from US. Heavy load of Diamond and up; Diamond, Diamond Plus and Pinnacle were almost ½ of the entire passenger load. LAUNDRY: As Emerald we got a $5 off coupon for a bag of laundry so $34.99 minus $5 but what can be included is limited to underwear,socks etc, no big items but this was very helpful. PORTS: Always arrived and departed on time. Oslo - could have used more time here; only 8 hours. Kristiansand: 8-5; less time here. Reykjavik, Iceland 8-5pm - about right. Akureyri, Iceland 10-8, less time here, but coming here allowed us to cross the Arctic Circle. Halifax 8-5pm - been here several times but is a good stop. EVENING THEATER SHOWS: Had a good variety but for the most part to us seemed to be 2nd tier. They have cut the budget here or they need to spend more to provide a little more top notch entertainment, at least on a few nights. Once nice thing about their theater is the seats are large and comfortable - please retain these CASINO: 185 total slots - compared to Princess these were generous and a good number of small initial bet slots available. Also had blackjack and roulette. OTHER ACTIVITIES: A fairly good selection of things to do, especially on the 5 consecutive sea days - we regularly played dice games with our friends and the time went quickly. We were regular trivia players and even won several times. Also had exercise classes, enrichment lectures, craft making so I think most people would be happy with the options available to keep busy and entertained. WEATHER ON THE CRUISE: We were concerned about the 5 sea days crossing the North Atlantic to Halifax and wondered about the seas. We experienced no more than 8’ swells, usually were 4 or 5 feet. No sea sickness in our group. Did have fog a day or two during the crossing. Iceland had some sun, some clouds, some misty rain but was 50’s most of the time and very welcome to us from Phoenix. Halifax was about 75, sunny almost warm, Boston was 65 or so on disembarking, sunny and brisk. Really very good weather all around for us. DISEMBARKATION: We were to dock at 600am in Boston, right on time. They decided to bring the customs officials on board to clear us then we would exit. We signed up for express walk off & were suppose to be done by 630am. The custom people got on at 610 and did not see any passengers till 630. So we waited in line from 545 am to 635 am, got our luggage then got into another line from 650 until 800am when they finally cleared us for departure; so over 2 hours standing in two lines. Finally got a cab at 815 am for the four of and were at Logan in 10 minutes for $35.00 total. Our flight was at 9:20 am on SW and we could have made it but the flight was late so we did not leave until 1050 am. It was 10 minutes to the airport because it was a Sunday morning - early Sunday - and airport was not busy. Hard to believe we could exit the ship at 820 and make a 920 flight. This would not be possible on a Mon through Friday. We normally use express walk off and have never run into a delay like this - by far our worst disembark experience with RCL. ON BOARD BOOKING: They have re-done some of the features of this program and eliminated our $100 per person deposit which was one of our favorites. Also have gone to a refundable - non refundable fare and made other changes. We have found these to be very customer unfriendly and do not like the changes. All three couples booked on board but booked Celebrity as they still retain the old RCL onboard booking features, like the $100 deposit - hopefully Celebrity will not adopt the RCL program. MOST IRRITATING: During the day and night there always seemed to be loud music going in the centrum, entertainment, exercise, whatever. They have located the next cruise office, the customer service office and the internet right at the centrum so as we tried to book our on board Celebrity cruise we had to shout back and forth with their agent to hear one another. Please - move these 3 functions to a quiet place or move the loud centrum music to elsewhere - this is a horrible placement of these offices. DRINKS ON BOARD: Most mixed drinks were a flat $12 + 18% tip - this is too high. We avoided it by buying the drink of the day or using a punch card. Wine was more reasonable but not by much. Bear in mind you can bring 2 bottles of wine on board so that is what we did and was a good savings. 12 ounce cokes were almost $4.00 each total individually priced. OVERALL - we all felt the ship had slipped a little in quality, especially in the MDR for the evening meal. There were many things to like and enjoy - being with friends on the ocean with a beautiful sunset is something you cannot enjoy on many other vacation venues. No matter what happens to the other aspects of the cruise that is an aspect that is hard to top. Read Less
Sail Date August 2017
I have to preface this review by saying the crew did an excellent job. Very friendly, courteous and did very well with what they had to work with. We have cruised several times with other cruise lines such as Princess and Norwegian. ... Read More
I have to preface this review by saying the crew did an excellent job. Very friendly, courteous and did very well with what they had to work with. We have cruised several times with other cruise lines such as Princess and Norwegian. Multiple times with Princess. The cruise itinerary included Norway, Iceland, Halifax and ending in Boston. After Iceland there was a 5 day at sea schedule that just didn't do it for us. It might have been different on a ship that actually had things to do but Serenade of the Seas provided lackluster entertainment and on board activities were mediocre at best. Definitely not worth calling it a 15 day cruise. But, we knew the itinerary before we signed up. Now on Princess Cruises we normally cruise around our anniversary and Princess (like all the cruise lines do) asked if we were celebrating anything. We told them it was our anniversary and when we walked into our cabin for the first time there was a nice little cake, champagne and balloons for the occasion. But Royal Caribbean? Nothing! The only time they recognized our anniversary were on invitations to buy things. Like the Spa. "Come celebrate your day" "buy this" "blah blah blah". Also mediocre was the food. We signed up for "my time" dining and some nights were better than others but for the most part, very mediocre. Whatever they served in the main dining room they also served in the cafeteria. Some nights we just went to the cafeteria and ate. And it seemed the "chefs" for the main dining room couldn't cook a steak (supposed to be a NY Strip???) to save their lives. One night I asked for medium rare and it was cooked well done. Another night I asked for medium rare and it was barely cooked. Very raw inside. One night we decided to go to Chops Grill. I ordered a filet and it was perfect. $35 more but it was worth it. Also, we choose inside cabins now. No need for a window when you're sleeping. But everyone has their needs. We loved Iceland and Norway which is the primary reason we went on this cruise. But I'll never do a cruise with more than 1 day in between ports. We rented a car in some ports while others were paying a premium to be led around seeing the same excursions and being told what to look for, what to look at, when to go here when to get on the bus.... We were able to take our time and go where we wanted and see things that most didn't get to. Who pays for a "walking tour"? In summary, Food (especially deserts) were very mediocre. The ship provided acts that were dismal. I'll give you an example....they had a ABBA tribute band that knew the songs but sounded nothing like ABBA. It was ok but no one would pay to go see an act like that. On board activity extremely boring. Most of the passengers were of retirement age and probably enjoyed sitting and reading and taking naps. I have to say again, the crew was very friendly and courteous throughout the voyage. We may cruise again but not with Royal Caribbean. Read Less
Sail Date August 2017
Excellent service, food and entertainment, but we chose this cruise for the itinerary (which included Iceland). Taking a northern cruise in late August/early September limits your pool time somewhat, but it is a great time to be walking ... Read More
Excellent service, food and entertainment, but we chose this cruise for the itinerary (which included Iceland). Taking a northern cruise in late August/early September limits your pool time somewhat, but it is a great time to be walking through ports. Repositioning cruises with multiple at sea days require a variety of entertainment and enrichment options to ensure a positive experience. Serenade of the Seas is large enough to support variety in these areas so there is virtually never a time when you cannot find something to do. The food is of great quality so the specialty restaurants are not needed by most people (although they do offer a different experience). Everyone should take a cruise that stops in Iceland. In addition to waterfalls, guysers and a unique landscape, you get to see where scenes from the Game of Thrones were filmed. Do take the Golden Circle tour (consider Iceland Guided Tours -- their guides are terrific and they use mini buses). Overall this cruise was a wonderful experience. Read Less
Sail Date August 2017
Serenade of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.7
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.0
Family 5.0 4.0
Shore Excursion 3.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.4
Value For Money 5.0 3.9
Rates 4.0 4.3

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