86 Royal Caribbean Serenade of the Seas Repositioning Cruise Reviews

Chose this cruise for its ports. Entertainment was good the first 10 days, but how many times can you listen to an island band play same songs night after night while making up words. Also headliner shows were too loud and not very ... Read More
Chose this cruise for its ports. Entertainment was good the first 10 days, but how many times can you listen to an island band play same songs night after night while making up words. Also headliner shows were too loud and not very good. One night was cruise director singing songs from early 1900, and a lot of people got up and left' Food was good, except for spare ribs in MDR. Couldn't even cut them off the bone. Wouldn't have served them to guests at my house. Windjammer food was good, but only thing hot was the soups. I like my food hot not tepid. Turn up the heat lamps. Shows in centrum were also very loud. Loud doesn't make it good. A lot of times you couldn't understand what they were saying. Ship was in good shape for its age, and staff was friendly. We had an ocean room cabin and it is just like any cabin on any other ship. We don't spend a lot of time in cabin, so we aren't hung up on cabin type. This is my opinion, and I am not trying to pursuade any one to choose this ship or not. I have never been on a bad cruise, even when we missed 2 days in Israel, or when we went around 2 hurricanes. We just enjoyed the new adventure. My take is we are all different in our expectations, God made us that way for a purpose, so get on board and enjoy the ride, Its a vacation, not a status. Read Less
Sail Date April 2019
Wanted to return to Bermuda (7-nights), love the repo (12 nights), and love the itinerary for the 10-night at the end. From Day 1 we felt that all crew provided beyond exceptional service! Everywhere on the ship we noted that ... Read More
Wanted to return to Bermuda (7-nights), love the repo (12 nights), and love the itinerary for the 10-night at the end. From Day 1 we felt that all crew provided beyond exceptional service! Everywhere on the ship we noted that Officers not only supervised service, but participated in every aspect in every location. Crew members were always cheerful, many got to know us over the 30 days we were on board. Dining: First, we must compliment Dining Sevices for excellent management and organization of My Time Dining! We have experienced waits on other ships, but Serenade has this well managed. Our Head Waiter, Bassem Romdhane, is the best we have ever met. He personally ensured adherence to a milk allergy menu, even serving some courses himself. On discovering my love of tofu and stir fry dishes, he made that available any time. Also, we were greeted at the DR door each evening by Ayessa Ertugrul, Training Manager, as if she were waiting just for us! She always knew if our table was ready. We felt like king and queen during the entire trip! Concierge Lounge: A huge shout-out to our favorite Concierge Manager, Mario Abba Reyes! He is hands-down the best in the RCCL fleet! We actually book some cruises just to follow Mario, lol! Cabins: Unfortunately, we booked the B2B2B piecemeal, so were unable to get the same cabin for all. All were Spacious Ocean View (2B - 9078, 1104, and 9658) with balconies. We did feel that the decor is becoming a bit ‘tired’ but sheers had been replaced with new on balcony doors and Rooms were clean and well maintained. Cabin Attendants were wonderful and immediately addressed any issues we brought up. Not sure what happened for another reviewer who had mud on their balcony, but we found Attendants cleaning the balconies and outdoor furniture every day! Also, the Attendants moved our belongings for us each move, so no worrying about strangers handling things. Other: We very much enjoyed the musical talent of Damian Joyce in the Pub! Bar service was great there, as well, thanks to bar staff, Itupu, and bartender, Ian. We are not much for the theater entertainment, so cannot comment on that. Centrum duo was great, too. Excursions: We have been to these islands many times so only did a few. On Bermuda we did a private tour with Byways Tours and highly recommend. We love Ffryes Beach and lunch on Antigua. The Beach Rendezvous on St. Maartens was lovely despite some rain - probably the best shrimp sandwich I have ever had at Kim Sha Beach. Am likely forgetting something, but overall we have a wonderful month on Serenade! Can’t wait to sail with her and this amazing crew in April! Read Less
Sail Date November 2018
We chose this cruise because of the convenience of leaving from Boston and the islands to be visited. The ship is very easy to get around on and the staff is pleasant. Some areas of the ship are in need of repair. In our stateroom ... Read More
We chose this cruise because of the convenience of leaving from Boston and the islands to be visited. The ship is very easy to get around on and the staff is pleasant. Some areas of the ship are in need of repair. In our stateroom bathroom the mirror seemed to have a buildup of algae around the edges and after a brief rainstorm the floor of our balcony was covered in a muddy debris. The cabinets and table are scratched and worn and the bed not very comfortable. The biggest drawback was an extremely unpleasant odor in the hallway on our deck (8). It could only be described as the foulest of odors that one would find in a poorly maintained nursing home. Travel companions on deck 7 also noted this smell. Though it was not constant it was present daily at different times. Having sailed on Princess and NCL before I was expecting more from Royal Caribbean as I had always believed it was a step up. I was wrong. The entertainment, in my view, was extremely lacking compared to other ships I have been on. There was one Caribbean duo in the centrum who was very good and one night there was a Village People tribute band who were a lot of fun but otherwise none of the piano bar singers or musicians were appealing. The games, karaoke and trivia challenges were not conducted in any kind of organized manner and it was sometimes hard to understand the questions shouted over a microphone (on Princess the trivia challenge questions are usually displayed on a TV screen). I have a hearing deficit and because most of the hosts have some kind of accent I would be lost and would have to have my travel companions repeat the questions to me. I do enjoy the art auctions and did purchase a Peter Max that I love but don't feel that Park West was offering enough of a variety to appeal to a large number of people and that made the attendance rather scarce. As for the food, it was just ok. I was mostly satisfied with everything that I ordered in the dining room but some of my companions were not. Rubbery calamari and fatty beef are not desirable. If you can't make a creme brulee with a hard top then you might as well not make it at all. We did have great servers in Gerald and Hafifi in Reflections deck 5 and that made up for some mediocre food. Food on the buffet in the Windjammer is mostly salty and I stuck with hard boiled eggs, freshly made waffles, pizza or hamburgers and of course soft serve. All of the islands we visited have their own unique appeal. We took a private tour in St, Maarten which brought us to the shopping district where the same items were displayed over and over in booth after booth, and hour and a half stop at Orient beach ($15 for one chair and umbrella and constant harassment from illegal beach vendors). Antigua has the most beautiful beaches imo. We went to Valley Church Beach( the sand is not sand but made up only of crushed shells and te ones that are intact are just beautiful) where you can get a nice 1/2 hour massage for at Pam's Wellness Center (it's just a little hut but it was very inviting and relaxing) If you book online through Tripadvisor.com you can get a couples massage for $60. We didn't book ahead of time so my husband and I were only able to get separate massages but still it was good. In Barbados we went to Harbour Lights Beach at Carlisle Bay. Two chairs and umbrella were $20. Local vendors but not as intrusive as the ones in St. Maarten. Curacao, a tourist's mecca! Walk along the historical path to the moving bridge and into a great sopping district and don't forget to stop at the Renaissance Hotel for free wifi and some casino action. We skipped the beach in Aruba and went into town for more shopping and a little casino play($10 coupons were being given out for both the Crystal and Seaport casinos). All in all it was a relaxing and fun 12 days but in the future I will stick with Princess or NCL which have more to offer. Read Less
Sail Date October 2018
Having sailed with RCCL many times I expected a great cruise on a grrat ship. Sailed out of Copenhagen. The Seranade of the Seas is in dire need of extensuve updating and repairs. Windows in the Safari Club lounge haf 1" of water ... Read More
Having sailed with RCCL many times I expected a great cruise on a grrat ship. Sailed out of Copenhagen. The Seranade of the Seas is in dire need of extensuve updating and repairs. Windows in the Safari Club lounge haf 1" of water between the panes. It had formed into algae. Water leaking in windows in the Windjammer. Casino tobacco smoke was not ventilated properly spilling in to public areas. Food in Reflections Diningroom was poor so after 5 attempts on a 21 day cruise the remaining meals were in the Windjammer. Cabin 8005 had broken brackets in bathroom cabinet. Cabin cabinets were scarred and scratched. Draws and doors did not open or close proprrly. Sofa had several stains on it. Carpet worn out and stained. Ports of call in Shetland Islans, Norway, Iceland and Nova Scotia had excursions that rrquired lengthy bus rides for a 45 minute toir. There was nothing in Greenland expect to walk around the small town. The ship went through the Prince Christian Sounx all dsy and waz being narrated by a Dr. Jacob. A monotone boring description of his opinion regarding as to how the rocks were formed. This guy also gave enrichment taljs which were equally boring but at least he put you to sleep. Debarkatiin in Port of Boston was horrible due to new Immigration process done on board. It was designed to expidite the process but delayed it. Read Less
Sail Date August 2018
Two years ago, we found ourselves cruising the Baltic on the Serenade. During that sailing, they began advertising for their fall crossing from Copenhagen to Boston. It looked intriguing, so we kept our eyes peeled for future crossings. ... Read More
Two years ago, we found ourselves cruising the Baltic on the Serenade. During that sailing, they began advertising for their fall crossing from Copenhagen to Boston. It looked intriguing, so we kept our eyes peeled for future crossings. Cut to 2017, and they released our itinerary with the addition of Greenland! We jumped at the chance to book it, and we were not disappointed! What was originally a family cruise turned into a mother/daughter trip. While we had already spent time in Copenhagen for our Baltic cruise, we knew we wanted to spend more time this year, since it's such a great city. We spent three days exploring prior to embarkation and stayed at The Square Hotel, right across from City Hall and down the street from Tivoli. We couldn't have asked for a better location. The actual port for embarkation is Oceankaj, which is a ways away from the city center. I believe our taxi cost about 260DKK. Embarkation in Copenhagen is a breeze. Disembarkation in Boston is not. We'll get to that later. THE SHIP: We've been sailing on Radiance class ships for the past three years, so upon embarking, we already knew the lay of the land onboard. The only difference we noticed was our room. We stayed in a junior suite, and during it's quick dry dock in 2017, they switched out the sagging sofa bed for a nice, large gray couch. Since our third guest canceled, we never got to test out the sofa bed, but anything would have been better than the old one from two years ago. Our stateroom was 1570, which was great, since there's a lot of annoyance with being below the pool and Windjammer deck. We lucked out and found that our room was below a carpeted section of the Windjammer, so we had no noise above us. There's a little wear and tear on the ship, parts of the deck railing were chipping off and our bathroom sink had a few cracks. But overall, the ship looks to be in good condition, and it's always reassuring when you constantly see staff members cleaning all areas of the ship. FOOD: It was average. We typically buy some kind of dining package to avoid the formal nights, so we had a few meals in Chops Grill and Giovanni's Table. Both restaurants were the best meals we had onboard. Our waiters in the MDR were great, but the food was average. We found the MDR menu didn't change much, so after 16 days, we were ready for food off the ship. ENTERTAINMENT & ACTIVITIES: They had a number of enrichment lectures throughout the cruise which always seemed to be packed. The nightly entertainment was normal, after three straight years of European cruises, we had seen over half the acts already. The one unique thing with this cruise was the Blue Nose Ceremony, which has to do with crossing the Arctic Circle. But everyone was involved, including the Captain. We took part in progressive trivia on sea days, which was excellent. Additionally, the crew hosted Master Sea Chef with a number of staff members. It was a huge hit and I hope they continue the tradition on crossings. SERVICE: Overall, the staff was great. The cruise director, Jamie, was fantastic and was seen quite frequently around the ship. Captain Aris was also seen quite a bit. The activities staff were great, especially Diego, who made countless trivia games knowledgeable and fun. We've become accustomed to being greeted by every employee as you pass by and this cruise was no exception. Maybe it was the fact that it was a 16 night cruise, or maybe it was because we were making history with Royal, or just being on a smaller ship, but we did feel like a big family by the end of the cruise. PORTS & SHORE EXCURSIONS: I'll break it down by port. SKAGEN - it was pouring rain shortly after we arrived, so we stayed onboard. However on a nicer day, it a great opportunity to go to the northern most point in Denmark and see where the North and Baltic Seas meet. STAVANGER - originally the itinerary had us going to Bergen, so when it changed, we were a little disappointed. However Stavanger was quaint and beautiful. We booked a fjord tour independently with Rodne and it was worth all the money. Luckily for us, they boarded the fjord tour directly behind the Serenade, so it was a short walk for us. LERWICK - we tendered here and just walked around the city. It was a cute Scottish town with incredibly friendly people. AKUREYRI - this was our first experience with Iceland and it did not disappoint! From the sail in (you sail into a long fjord to get to the city) to the view from the port, we were in awe. We booked an independent tour with Fab Travel and did a day tour of Lake Myvatn. Again, it was well worth the money. Our guides were knowledgeable and it was nice having a smaller bus to tour with. REYKJAVIK - we stayed overnight in port, allowing for two tours. Reykjavik was the only time we booked tours with Royal. The first night we went to the Blue Lagoon for a night swim. Maybe it's considered too touristy, or too expensive, or both, but for the rest of the cruise, the people we spoke to raved about their time at the lagoon. It's big enough to not feel crowded - especially at night. And overall, it was just a relaxing and wonderful time. After the highs of seeing the beauty of Akureyri, the lagoon seemed to add to the magic of the country. The next morning, we (and basically the whole ship) did the Golden Circle tour. The sites were crowded (it was also on a Sunday), but it didn't take anything away from it. PRINS CHRISTIAN SUND - we just sailed through the sound for about six hours on a sunny day. We were lucky enough to have a geologist onboard who made sporadic announcements to give people information about what we were sailing by. Initially, we were slated for a 7-8 hour tour through the sound, but we were working to beat a storm front. QAQORTOQ - being the first Royal ship to sail here, there wasn't a whole lot of information regarding the city beforehand. There were only a few excursions offered and they were incredibly expensive. Most passengers just wandered around the town for a little while, so hopefully next year there will be more options for cruisers. It was just the small price to pay for being the first cruise for the company to port here. SYDNEY - there were a number of excursion options in Sydney, but since we spent the bulk of our money on Icelandic excursions, we just walked around the city. HALIFAX - again, Royal offered a lot of diverse excursions for passengers, but we opted to take a walk along the boardwalk. It was a Sunday, so it was a bustling city with families out and about. We did a quick tour of the Maritime Museum of the Atlantic and found some food along the waterfront. Overall, Halifax was a gorgeous coastal city and we'd love to go back. The only issue we found with the excursions we booked with Royal was that they were extremely disorganized. Our Blue Lagoon tour met on the pier, but there was no shore excursion employee around to check tickets and to point people onto their respective buses. While the tour operators tried to fix the issues, the missing shore excursion employee showed up and stood to the side, not bothering to help. The following morning we had to report to the theater to get our stickers, which was a normal occurrence. However, unlike every other excursion that met in the theater in the past, the staff had people lining up around deck five and giving stickers at the entrance to the theater rather than down by the stage. Overall, it seemed like Royal was extremely disorganized with tours, which wasn't the case when we sailed on the Serenade two years prior. The excursions themselves were excellent, but the organization needed some help. DISEMBARKATION: Understandably, the US does a thorough inspection on a ship that comes in from Europe. But it definitely delayed the start of disembarkation. We elected to do the express walk off with our bags as usual, but in the end we were getting off the ship with groups 1-3. The start of disembarkation was slated to be 7AM, so we went down at 6:30 to sit around. Except everyone was already lined up, and the doors didn't open until about 7:30. The first ones off the ship had to have come down before 6AM to stand in line. Immigration was held in the dining room and we were promptly led off the ship. Pro tip: Use Uber or Lyft. Boston has limited taxis at the port. By the time we got to the taxi line, there were about 7 families in front of us and two taxis that were full. The port employees even suggested using Uber. There were 50 or more people in line after us, and only a handful of us elected to get out of line and order an Uber. In the end, it took 20-25 minutes from the time we ordered a car to being dropped off at the airport. Overall, the cruise was excellent. Even though I'm a little tired of the Radiance class at this point, the itinerary was always the reason behind booking this sailing. The fact that the crew was so wonderful seemed to be icing on the cake. The balance between sea days and ports was perfect and made the cruise fly by. While I don't have any future sailings booked on the Radiance class, I will always look at the Serenade with fond memories and appreciate that it took me across the world with an amazing crew and incredible passengers. Read Less
Sail Date August 2018
First time for RCL to go to Greenland. Plus Iceland and other ports. Embarcation was fastest of any cruise we have been on. Very satisfied with all acpects of the ship. Weather prevented use of most outside facilities and activities. ... Read More
First time for RCL to go to Greenland. Plus Iceland and other ports. Embarcation was fastest of any cruise we have been on. Very satisfied with all acpects of the ship. Weather prevented use of most outside facilities and activities. The "at sea" days were spread out ,which was good. Only negative was that the food in the main dining was average at best. About 60% of the menu was the same each night. Food at buffet was above average. Chops was great. Really enjoyed Park Cafe in Solarium for breakfast and some lunches. Much more relaxing than buffet. Ports were all good. Cruising thru Prins William Sound and Iceland made the trip. Go all in for excursions in Iceland. Only way to truly see and experience everything. The disembarkation process - going thru passport check and customs on board the ship took forever. In conclusion ,great way to see unique parts of the world Read Less
Sail Date August 2018
Did back to back cruises from Copenhagen to Baltic and then across to Boston. Loved all the ports, they were all new to us except Stavanger. First time Royal was in Greenland, going through Prins Christian Sund was gorgeous. We had 14 ... Read More
Did back to back cruises from Copenhagen to Baltic and then across to Boston. Loved all the ports, they were all new to us except Stavanger. First time Royal was in Greenland, going through Prins Christian Sund was gorgeous. We had 14 ports in 23 days, what a great itinerary. We spent three days in Copenhagen before departure and enjoyed the city immensely. We did independent tours, not from the ship. Embarkation was smooth and we were on the ship in no time at all. We had a balcony and the room was adequate size, we were on deck 7 close to the forward elevators. Lots of activities all over the ship and especially in the Centrum [music, dance classes, chef cook off, etc]. Food in the regular dining room was extremely good on this ship and we also ate at Chops, always good.Service was great. Loved Damian, the singer in the pub. Lots of other entertainment, some really good, some not as good. We did not travel with children. I would definitely recommend this trip and the ship is going again next year. Just be sure to pack warm clothes. Read Less
Sail Date August 2018
We just finished 3 B2B cruises that started in Ft. Lauderdale Florida. We crossed the Atlantic and the first segment terminated in Copenhagen. From there we did a Norwegian fjords cruise taking us back to Copenhagen. Followed by a Dave Koz ... Read More
We just finished 3 B2B cruises that started in Ft. Lauderdale Florida. We crossed the Atlantic and the first segment terminated in Copenhagen. From there we did a Norwegian fjords cruise taking us back to Copenhagen. Followed by a Dave Koz charter cruise to the Balkans. This was 31 days onboard the Serenade of the Seas. We changed cabins with every segment. That's the background, here's my impressions. The crew was fantastic, they were friendly, attentive to our needs and requests. And by the end of the 3rd cruise, they were treating us like family. The meals in the restaurant were better prepared that those we've experienced on Princess. We used anytime dining with a reservation. Because of this we typically got the same waiters. When we missed our reservation and they had to put us at another table, we typically got a different waiter. Because of this we did experience different waiters and I've got to say that there's a wide range in abilities in the wait staff. Some waiters were very good at getting things done efficiently and getting the correct plate to the right diner. Other waiters were slow and frequently confused dishes. The cabins were nicely appointed. We had superior balcony rooms. My only complaint would be the shower. And who doesn't complain about the shower. It's a tube shaped appliance that doesn't give you much room to bend over and scrub your toes. There's one more thing, make sure you pack some shampoo and conditioner. These items are no longer provided unless you're in a suite. Had I known, I would have grabbed them from the hotel we stayed in the night before departing on the cruise. We only booked excursions through Royal Caribbean. We booked when the excursions went on sale and at that point the prices were as good or better than any of the 3rd party excursion companies. All of the excursions we took were well done. Feedback from other cruisers that took some of the other excursions were similar. One note about one of our stops in the Baltic, we spent a day in St. Petersburg Russia. Near the end of the excursion we stopped at a shopping mall for the opportunity to purchase some souvenirs. Here's my advice, stay on the bus. The prices are ridiculous. There are several shops at the cruise terminal with much better prices and some of the vendors are quite willing to bargain. One item we were hoping to pickup was a stacking Christmas tree. Thankfully, they had some of these on the ship so we already knew what a reasonable price was. We couldn't find anything on shore that even came close. Guess what, we bought ours onboard. In the end, we had a great cruise. Read Less
Sail Date May 2018
Service staff in general are hard-working, cheerful, and concerned about providing a pleasant trip. We found some managers less thoughtful, sometimes uninterested. There were stupid mistakes like running out of Purell and not being able to ... Read More
Service staff in general are hard-working, cheerful, and concerned about providing a pleasant trip. We found some managers less thoughtful, sometimes uninterested. There were stupid mistakes like running out of Purell and not being able to find a spare for over 2 hours- that's a managerial error. Moving the dispenser is not a solution. F&B staff should check the coffee machine before Diamond cocktail hour begins. It happens every day, so why don't they learn. Everywhere on the ship the sound system was too loud, especially in the evenings. We went to the "service" desk, but no one ever changed the volume or to our knowledge, even checked. It drove us out of the bars and lounges and when I explained that to mgmt, someone just laughed. The guests were walking around in outdoor jackets and scarves, they didn't reduce the air-conditioning, so we went back to our rooms where we could control the temperature. Food was great and beautifully presented. Chefs and servers were uniformly friendly and informative. Many of the common areas could use a little touch-up paint. One customer stated that the boat had been ridden hard over the years and needed some TLC. Read Less
Sail Date April 2018
Wanted to return to Europe in a slow fashion, enjoying meals and entertainment on route.Cabin was very small and today’s style of larger cases are extremely difficult to fit under the beds - very little room and had to leave a case near ... Read More
Wanted to return to Europe in a slow fashion, enjoying meals and entertainment on route.Cabin was very small and today’s style of larger cases are extremely difficult to fit under the beds - very little room and had to leave a case near bathroom. The sofa was tiny and barely held two people. The cabin was very tired looking and in need of refurbishment. Food on board was excellent and Windjammer self service always had piping hot food. Service in the dining room was rather slow, with too many people on my time dining which overwhelmed the waiters at times. Entertainment on board was good and of a good variety during the crossing. Activities were also varied and the staff worked really hard all the time. Excellent variety of excursions at the various ports of call although some were quite expensive ( eg costs of outings to Paris ) Enjoyed the Atlantic crossing with only a small rough patch at the Bay of Biscay ! Read Less
Sail Date April 2018
We always choose our cruises based on the itinerary and this cruise was no different. We liked the idea of a transatlantic for the relaxation, and were delighted to find that combines with access to 2 of our bucket list areas of the world ... Read More
We always choose our cruises based on the itinerary and this cruise was no different. We liked the idea of a transatlantic for the relaxation, and were delighted to find that combines with access to 2 of our bucket list areas of the world - Normandy Beach and Flanders fields areas of the world. We took RC shore excursions to both areas. The Normandy beach tour was excellent and very moving, and 12 hours long with a long drive. We walked around a German battle area about Omaha and Utah beaches with bunkers and bomb craters still intact. Then we went down to Omaha beach where had a short time to walk on the beach and see the memorials there. Very moving. Lastly we went to a museum for lunch and several hours. This part of the trip was a bit disappointing and we would rather have spent more time at Omaha Beach. That said, there were 2 highlights. We were able to go down into the actual german bunker that Rommel used during the invasion which was quite fascinating, and we finished the day with a heart wrenching short video about the war and invasion. The Ypres (Flanders Fields) tour was superb. Our guide was born there in 1942 and spent his career removing and detonating mines - from Europe the first 20 years or so, then the middle east. Amazingly, they are still finding unexploded ordinances and bodies in the fields today - a hundred years later. We saw a couple of British military cemeteries and the place where the poem was written. We had free time in Ypres to wander the beautiful town & the was museum. You would thing Ypres had been built in the middle ages, which it was, but what you see is the recreation after it was totally destroyed in the war. Other ports - Azores & Cobh Ireland were beautiful and I would love to return to either. Amsterdam - The tulips were in season and we went to the Kuekenhof festival which was amazing! The only comment I have on that shore ex is that 2 hours is NOT enough time to take it all in. Main dining room - since the last time on this ship they changed to a one page dinner menu which included dessert choices. We did not like this at all. It presented much more limited selections and reduced the elegance of the dining. We did learn later that some of the things we missed (cold soups) were really available, you just had to know to ask for them. Again, this was a change we did not like. Service was excellent however. Entertainment was excellent and there was a fabulous lecturer who covered the history of the areas we were going to visit. As usual, RC tries to sell sell sell and it got old fast. Read Less
Sail Date April 2018
It was all that we expected. Calm seas virtually all the way. Only a couple of days with choppy seas. Average age of passengers was high but it meant all activities was almost always available. We absolutely loved the sea days, made the ... Read More
It was all that we expected. Calm seas virtually all the way. Only a couple of days with choppy seas. Average age of passengers was high but it meant all activities was almost always available. We absolutely loved the sea days, made the trip with it. Loved seeing only ocean for 6 days. The itinerary was great. Enjoyed the various stops and sights along the way. It's great to see places one would normally not even have though of. We will most definitely be returning to some of the cities we visited. The Serenade of the seas is might not be Royal Caribbean's biggest ship but it has enough to keep us busy for the 16 days. Playing miniature golf on 5m waves was an experience. Playing pool while the ship moves around the table is something extraordinary. The table and balls might be 100% level but your not. The staff was great. Will do another one soon. Read Less
Sail Date April 2018
A little background first, then a bit long, but ultimately fair review. I am a 61 year old widower with a decent amount of cruise experience.This was my 2nd with RCCL (although the 1st one was some 25+ years ago) to go with 4 on Carnival, ... Read More
A little background first, then a bit long, but ultimately fair review. I am a 61 year old widower with a decent amount of cruise experience.This was my 2nd with RCCL (although the 1st one was some 25+ years ago) to go with 4 on Carnival, 1 on Princess, and 1 on NCL. I traveled with my 32 year old single son. This was also his 2nd on RCCL to go with 2 on Carnival and 1 on Princess (all with me). We try to go on these cruises as often as possible as we don't live together and we don't see each other as often as we would like. We chose this cruise for many reasons...length, itinerary, and our schedules being the main reasons. We have been very happy with Carnival, but with RCCL having a good reputation we booked this 12 day repositioning cruise. Due to RCCL's reputation we expected a (slightly) superior experience than Carniva.This is where our disappointment originates. There were many areas that the cruise lines were equal, with Carnival superior in some areas.There were NO areas that we thought RCCL was better than Carnival. Plus there were several glitches/snafus that also contributed to this middling review. Let me first say, even though the remainder of this review will have the negatives, especially compared to Carnival, we still had a great time and given the variables of itinerary, cost, etc. we would not hesitate to take another RCCL cruise. Also, our cruise last year on Carnival was on a similar ship (size, age, etc.) so that it is a fair apples to apples comparison. Let me also say that the staff and crew were wonderful and faultless. All this being said, lets go to the review: Transfer from airport to ship: We prepaid for this transfer. Landing in Boston we found no one meeting us. We asked at information booth where the RCCL transfer people were, and were pointed to a couple of ladies nearby. Introducing ourselves, they said our names were not on the pick-up manifest.After a very short, pleasant discussion they said it happens every now and then, and it was no problem to bring us to the ship...Glitch #1. Embarkation/Check-in: Major line, very slow moving, took around an hour (maybe more)...in all of my previous cruises never more than 15 minutes. In later conversations aboard ship with other passengers, this opinion was pretty much consistent...Glitch #2. Dining Room: In booking this cruise we arranged for a table for 2, we were put at a table for 8 with 6 other passengers...glitch #3. (fortunately it was a great group and we all became very friendly). Informal (buffet) dining: While RCCL Windjammer buffet is basically adequate, Carnival has, in addition to the usual type buffet, "action" stations: Deli, Indian , make your own burritos, 24 hour pizza, a burger station (with tie in to Guy Fieri), a fresh Mongolian wok station, plus others...Major advantage to Carnival. Main dining room: Basically equal to Carnival....reasonable quantity of choices, well prepared, tasty, etc. One difference with Carnival, which may or may not matter to you: Carnival main dining experience much more festive...wait staff usually in aloha-type dress (except on formal nights) with a silly, nightly dance and/or song number with the guests. RCCL dressed in informal dress twice (of 12 nights), and sang on 2 nights...personally I really enjoy the festivity of the Carnival dining room. Room service: We didn't use it, but at the same time would have been disappointed to find out that except for the continental breakfast, it now contained a $7.95 fee... first time I've seen a cruise charge for room service . I wonder if the profit made on this will overcome the negative image it gives the cruise line. Beverages:Again an area where RCCL takes a back seat to Carnival. First, soda ....Where Carnival charged $2.25 for a soda, and a bit over $5/day for its unlimited package, RCCL charges over $8/day for its package. I had no intention of getting the RCCL unlimited package until I discovered they were charging $4 per soda. So I bought the package anyway. Later on I discovered my preferred soda, Coke Zero, was only available in a few of the venues. (available at all Carnival venues)...a day or 2 later I complained and was able to cancel the package (prorated). As for alcohol...I'm not much of a drinker, consuming less than a dozen alcoholic drinks in a year. I usually will have a couple or 3 drinks on a cruise. Day 2 I ordered a banana daquiari....only to be told that RCCL doesn't do them.Really???, not exactly an exotic drink! I had a strawberry daquari instead, which was my only alcoholic drink of the cruise . For the remainder of the cruise it was the free lemonade and iced tea....no soda, no alcohol... One plus for RCCL...they offered a 10 for $75 discount card for drinks, which my son bought. Activities: On par with Carnival, however could be scheduled better to limit conflicts, with some venues underutilized and others overcrowded (especially the "Centrum", the main center atrium of the ship...Too many activities there with minimal seating/standing space.) Entertainment: Another area RCCL inferior to Carnival. Where Carnival uses a lounge specifically for comics and each night has at least 1, and sometimes 2 comics, each sometimes doing a family show as well as an adult late night show...RCCL had I think 5 comics with only 1 doing a 2nd show for the entirety of the cruise, all in main theatre. The other "talent" is pretty much equal...a few "production" shows, a singer or 2, etc. Also, most shows only done once, creating conflicts with scheduling. Movies: While Carnival usually showed 2 movies on the big outside screen nightly (usually themed, with popcorn available), RCCL rotated maybe 6 movies for the 12 nights (same ones in multiple venues). Also, except for the movies, some football games and baseball play-offs, big outdoor screen usually displayed screen saver...on Carnival, most "dead time" filled in with music videos. Some comments on the ports, not really specific to RCCL: St. Kitts: We just walked the port area, shopped a bit, had lunch ashore. Pleasant enough. Antigua: Beach excursion with lunch included...pretty beach, adequate lunch, shopping at port. no problem. St. Lucia: BIG PROBLEM: another beach excursion, no lunch though. Asked tour guide if it was safe to leave stuff on beach chairs. She said no, and told us to leave wallets on bus where driver would be hanging out. While returning to ship, my son and I discovered we both had cash removed from our wallets (we figure $100-$140 total). I suspect driver, can't prove it though.Reported it to guest services, filled out paperwork, interviewed by ship security, but I expect nothing will come of report. Another, more minor issue, locals selling cheap trinkets to the tourists. Every few seconds another "vendor" would approach with his/her wares.A polite, "no" would send them away, only to be pestered a few moments later by another. Curacao: another beach excursion, prettiest beach of the 3...some more shopping, no problem. Aruba: submarine excursion.Went 150 ft. down, around reef, sunken ships....awesome...pricey, but worth it. Disembakation: went fine, no problems. To summarize: Surprised that RCCL gave me an inferior experience compared to Carnival, but none the less even with issues stated, had a great time, made new friends of former strangers sitting at table. Great staff and crew. Won't hesitate to cruise on RCCL in future, but if all things being equal, still would lean to Carnival.....until RCCL steps up its game. 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Sail Date October 2017
We like the cruise because it was convenient for us leaving from Boston. This was our third time doing this repositioning cruise. The stops are really good. We booked again for next year. The ship was in need of a facelift and was ... Read More
We like the cruise because it was convenient for us leaving from Boston. This was our third time doing this repositioning cruise. The stops are really good. We booked again for next year. The ship was in need of a facelift and was heading to dry dock for some work after this cruise. They now have life guards that hover at the edge of the pool. I was swimming alone in the solarium pool and the guard stood over me. As I swam 20 feet to the other side he walked along with me. It felt very intrusive and could have been done better with some common sense. I saw eight people slip and fall on the pool deck. That seems to be the much bigger hazard. We had a great time at the Diamond Lounge. There were many fun loving people there and the bar tenders were great. We normally like to gamble every day but the table games that they had weren't great. There were several Black Jack tables that were always empty and the Caribbean Stud table was almost always empty. There was one 3 card Poker table that the dealer had to maker out a waiting list for. They could easily swap out one of the Black Jack tables for a Let It Ride Table. Read Less
Sail Date October 2017
Annual trek to Boston for the Beantown to Beaches reposition sailing. Ship is showing wear BUT the crew moral is fantastic and doing its best to be SURE the passengers are given exceptional service. The addition of lifeguards are a welcome ... Read More
Annual trek to Boston for the Beantown to Beaches reposition sailing. Ship is showing wear BUT the crew moral is fantastic and doing its best to be SURE the passengers are given exceptional service. The addition of lifeguards are a welcome sight as too many parents do not watch their children closely enough. This was evident on this sailing as a tyke even interrupted the main dining room kitchen dancers on their great performance one night. The entertainment was good but not exceptional. The one outstanding act was the 4 men that call themselves the Rookies, catch this high energy bands great show. We had 500 Diamonds, 350 D+ and 175 Pinnacle on board which overwhelmed the main dining room breakfast and lunch staff. Ships shopping was terrible, Shoddy overpriced merchandise on "SALE". This is common on most Royal ships and this ship just came back from Europe and has not been restocked yet as it will be in dry dock in 2 weeks. Crews were painting and varnishing most days to get back to Royal standards. Stateroom was worn, bedding was unacceptable. mattress is long overdo replacing. Again, Great crew Great staff Overall a great sail for 12 days. We will be back on her Dec 4-15 to see if things have improved. Read Less
Sail Date October 2017
12 day repositioning cruise from Boston to Fort Lauderdale ~ I loved the Itinerary, food, shows, dancing, pool games and lobster night. Ideal balcony cabin on deck 10, lots of storage and one deck below pool and buffet. The staff in ... Read More
12 day repositioning cruise from Boston to Fort Lauderdale ~ I loved the Itinerary, food, shows, dancing, pool games and lobster night. Ideal balcony cabin on deck 10, lots of storage and one deck below pool and buffet. The staff in Reflections MDR was outstanding at dinner and reminiscent of days gone by. Zhelu and Oksana made our dining most enjoyable. The Windjammer Buffet was also very good. All of the staff on board was friendly, professional and helpful. I would consider Royal Caribbean again but not the Serenade Of The Seas unless the pool area was completely refurbished assuring safety. The pool area was far too slippery. I fell 3 times and saw at least 9 other people fall. It is a dangerous surface. After falling the third time I put duct tape on the bottom of all of my shoes. Loved having so many sea days and only got off in each port briefly except for The Hato Caves Tour in Curacao which was fantastic! What I missed ~ There was no food available poolside on and no 24 hour restaurant available. I also missed the pillow mints and nightly towel animals. Little touches that meant alot. Our post stay of 4 days at The Sea Lord in Lauderdale By The Sea was amazing! I am so happy I chose The Sea Lord for our stay! The location and room was fantastic but more than that so was the friendly, helpful welcoming staff! Their sincere effort to make you feel as though you mattered greatly was immediately apparent and very much appreciated! We enjoyed meeting and talking with Dana, Tatiana, Emil, Zikka and Consuelo very, very much! We would love to return some day! The location was perfect and safe! Right on the ocean with shops and restaurants a short walk away with fantastic food and friendly people. Our room was spacious, comfortable and clean. We loved sitting by the pool, gazing at the ocean and walking it each day. A wonderful car ride to Key West completed our trip. Time to plan another one! Read Less
Sail Date October 2017
Love repo's and this cruise started in my hometown of Boston. An hours ride and we were in the cruiseport. Been to all the islands and have cruised on Serenade before. Her and Freedom are my favorites. What made this cruise special ... Read More
Love repo's and this cruise started in my hometown of Boston. An hours ride and we were in the cruiseport. Been to all the islands and have cruised on Serenade before. Her and Freedom are my favorites. What made this cruise special was the crew. Outstanding crew throughout the ship from the MDR to the bars. Plenty of entertainment onboard. Food was very good and plenty of variety. Disembarkation went smoothly however embarkation didn't. Apparently security team didn't show up so had to send another team over which meant long lines outside the terminal and porters were non existent. Just a small blip. Once onboard everything was fabulous. For the few shows we went to the entertainment was really good. Band from Toronto, Rookie, sang all old songs and I knew all the words! Danny Lucas (I think that was his name) juggler and comic was amazing. Laugh out loud funny. All in all a great cruise. Would do it again. Read Less
Sail Date October 2017
Liked itinerary, love the islands, especially St. Lucia. Relaxing and good food and service, also liked the music around the ship. Was a little upset that I did not receive body lotion in my cabin since I am diamond plus, don't ... Read More
Liked itinerary, love the islands, especially St. Lucia. Relaxing and good food and service, also liked the music around the ship. Was a little upset that I did not receive body lotion in my cabin since I am diamond plus, don't think it would have cost more than .30 cents, think Royal Caribbean is cutting back on so many things, but did without. The ship was clean, lot to do, had a very nice dinner table. Met friends I cruised with in the past and we had a lot to talk about, met a lot of new friends. We had a very nice table for eight for early dining, enjoyed going to dinner with a lot of conversation, very relaxing. Halloween party was very nice, danced a lot, and loved a lot of costumes? All in all it was a great relaxing cruise, this was our fourth time doing this itinerary and thinking of doing it again next year, we have not booked it yet. Our table at dining was 227, and Ben Amor and Hakim were excellent, could not do enough to please us. Read Less
Sail Date October 2017
We chose this cruise really on price, we had buy one, and one half price. The itinerary was good interesting and in the carribean, St Kitts, Antigua, St Lucia, Curaçao, and Aruba, we both enjoyed all of the islands all where beautiful in ... Read More
We chose this cruise really on price, we had buy one, and one half price. The itinerary was good interesting and in the carribean, St Kitts, Antigua, St Lucia, Curaçao, and Aruba, we both enjoyed all of the islands all where beautiful in there own way , bit disappointed with St Lucia very pushy at the dock it got quite aggressive and put us off doing any trips, I am sure if we did venture out it would have been lovely. Our favourite by far was Curaçao very quaint and picturesque, people were very friendly and the island is beautiful lovely service no pushyness it was very hot but we had a great time. The food is lovely both in the main dining room and the buffet style dining service was excellent you could not fault it at all, all staff waiters cleaners etc looked after you, nothing was to much trouble would definitely cruise with royal carribean again. Read Less
Sail Date October 2017
We just returned from a 12 day repositioning from Boston to Florida - The ship as said before is getting a little dated, but the staff was doing an excellent job of keeping it clean. The maintenance staff was at work every day scraping ... Read More
We just returned from a 12 day repositioning from Boston to Florida - The ship as said before is getting a little dated, but the staff was doing an excellent job of keeping it clean. The maintenance staff was at work every day scraping and painting even when we were in port. The rooms yes are a little dated, but quite frankly our room was perfect. The bed was so comfortable we slept in every day until 8:30 or 9 (we usually get up at 5 or 6). The staff as usual went out of their way to make you feel good and enjoy. We did know that they were going into dry dock on November 1, 2017 and the staff was looking forward to the updates they were planning on doing. Yes, the laundry was being redone apparently. I still love the smaller ships and will continue to book those as I don't like living in a small city like the bigger ships are pushing. Read Less
Sail Date October 2017
We've just got home from an incredible holiday! We had a smooth flight out to Boston from London, our pre-organised transfer was brilliant. The hotel, booked through Royal Caribbean, was fabulous and very well located. We got a taxi ... Read More
We've just got home from an incredible holiday! We had a smooth flight out to Boston from London, our pre-organised transfer was brilliant. The hotel, booked through Royal Caribbean, was fabulous and very well located. We got a taxi to the port the next day and we're a little bit overwhelmed with the huge queue to check in, it seemed we'd all been given the same embarkation time! It moved relatively fast though and before we knew it we were on the ship. Everything about the cruise was fantastic and myself, my husband and both my children loved every minute! The ship is beautiful, food was amazing and service impeccable! There was so much for all of us to do but no pressure to do anything at all. All the islands were beautiful and the weather made it even better! We didn't want to leave and certainly didn't want to go back to work! Must get planning the next one! Read Less
Sail Date October 2017
One of the most fun cruises we have been on. I truly believe the Cruise Director makes and sets the tone for a cruise. Carly is head and shoulders above all cruise directors we have had...except for Chole, they're tied! She ... Read More
One of the most fun cruises we have been on. I truly believe the Cruise Director makes and sets the tone for a cruise. Carly is head and shoulders above all cruise directors we have had...except for Chole, they're tied! She interacts with passengers, her staff is engaging . They involve all. The Captain was also present around the ship and it showed by how the crew interacted with passengers. A happy crew leads to very happy passengers. We had such a great time we will be back onboard next year! It may not have all the glitz of the newer ships, as much space as the bigger ships but she has heart starting from the Captain to the Cruise Director to every crew member. Most ships do not. The only flaw is the menu...it needs to be upgraded fleet wide. It has gotten very old and uninspiring. Keep the Strawberry Bisque Soup but entrees need to be changed. Can't wait to see the changes after the facelift refresh Read Less
Sail Date October 2017
We chose this cruise because it had port stops in Norway and Iceland prior to completing a trans-Atlantic crossing. We were very excited about the itinerary and we looked forward to enjoying the amenities the ship had to offer. Our ... Read More
We chose this cruise because it had port stops in Norway and Iceland prior to completing a trans-Atlantic crossing. We were very excited about the itinerary and we looked forward to enjoying the amenities the ship had to offer. Our cabin, 1104 was spacious, clean and had everything we needed. It was a little tired in appearance but overall we were very pleased with the cabin and with our stateroom attendant (Rafael), who did an exceptional job. The balcony was very large and sported two chairs, two loungers and two tables. It exceeded our expectations and spending time on the balcony was a pleasure and as the cruise went on, a necessity. The ship itself at first glance was impressive but it soon became apparent that it needed more staff for service and a really thorough cleaning. For example, walking up the stairs from the 10th floor to the 11th floor, the enclosed art display was visibly covered in dust. Dust permeated the ship and for those of us who have dust allergies, breathing became a challenge. By the 13th day of the cruise, I was spending more time on our balcony than inside the ship. The two worst areas were the dining room (my time dining area) and in the specialty dining restaurants. I will comment on the staffing issue further in this review. I reserve my harshest comments for the specialty dining restaurants. We always book specialty dining options as we find that they normally offer exceptional food and extraordinary service. Let me be very clear, there is nothing special about the two restaurants we visited. We gave Chops Grill and Giovanni's Table both second chances to ensure we were fair to them. In total we paid for four specialty dining experiences and found them to be average at best with lackadaisical service and mediocre food. Both restaurants are located off the Schooner Bar area so in the evening, the noise from the bar infiltrates the restaurants (particularly Chops Grill where we were treated to a musical war until someone complained and the Chops entrance door was shut. Even then every time the door was opened the noise level rose). The tables located within both restaurants are close together so there is little privacy and akin to eating in a crowded European cafe. The service in both restaurants was indifferent and in one case, the appetizer arrived before our drinks (Chops). At one point we were handed our menus and immediately asked what we wanted to order (Giovanni's). We asked for a moment to examine the menu options but it was clear, the goal was to feed us as quickly as possible and clear the room for more diners. The food in Chops was average at best with the Béarnaise sauce appearing to be rationed. A request for a little more sauce was met 20 minutes later when the meal was nearing completion and the sauce of little value at that point. Rather than plate the food you want, the Chops restaurant employs family style dining with little pots of food placed on the table for all the share. The food in Giovanni's Table was inconsistent. The scallops prepared one way on the first visit, were not prepared the same way on the second visit. The main course was served at the same time the appetizer was being eaten. There certainly was the feeling that there was a rush to get diners fed quickly and out of the restaurant. Our past experiences with specialty dining had raised our expectations for the food and service. We could not wait to enjoy our meals in those establishments. Unfortunately our Chops and Giovanni's experiences have ensured that we would not recommend either and we would not waste our time nor money in booking those venues again. We have been cruising on other cruise lines in the past several years and it has been some time since I cruised with Royal Caribbean. Consequently I am relying on my experiences with the services enjoyed on other cruise lines and on my memory of my previous experience with Royal Caribbean. The service seems to have gone downhill and fails to meet the level of service offered on other cruise lines. It is not just the failure to provide room service without a charge, it is the presence (or lack thereof), of staff in places such as the Windjammer or bars. Where once one could sit at a table and have staff circulate and ask if you wanted more coffee or a drink, now there is a lack of staff and it is incumbent upon the cruiser to self serve. Bar service is slow and in the main dining room, the slow service to offer a second glass of wine etc. (without being asked), was notable. Port stops: Copenhagen as a starting point was excellent. Oslo a great stop as was Kristiansand. Reykjavik was interesting and well worth the day and a half we spent there. Akureyri was a waste of time and we would have been better served with more time in Raykjavik or a stop in St. John's, NFLD. I would recommend that Akureyri be removed as a stop. Halifax was a great port and it would have been nice to spend more time there as well. Boston, as a final port, was excellent and we took advantage of the location by spending five days there following the cruise. The entertainment on board the ship varied from unremarkable to average. I remembered Royal Caribbean as having great entertainment but it was not in evidence on this cruise. Activities varied. Some were good (progressive trivia for example), while other activities were just odd. For example the Zen Art took place in the Schooner bar and consisted of participants being given a picture to colour with the use of some coloured pencils. Participants simply found a place to sit and colour. There was no designated area within the bar. Colouring on your own was the extent of that activity. The bar area was filled with people doing other activities and rock music was playing in the background. Embarkation was smooth and efficient. Security was professional and seamless. Read Less
Sail Date August 2017
I like longer cruises, partly because embarkation and disembarkation are my least favorite aspects of cruising, but also because it offers more opportunity to meet other cruisers. I like transatlantic/transpacific cruises, because they ... Read More
I like longer cruises, partly because embarkation and disembarkation are my least favorite aspects of cruising, but also because it offers more opportunity to meet other cruisers. I like transatlantic/transpacific cruises, because they minimize the jet lag inherent with airplane travel. I also like visiting different ports than I have seen before, as this cruise itinerary did. I prefer staying in a port more than one night, as this cruise did. I'd actually prefer to stay in each port two nights. In order to get a more complete feeling for each destination, it is good to be there in the evening, instead of sailing away. When I'm at sea for several days, its all about the ship experience, but when I'm in a port, its all about the local culture! Boarding the ship in Copenhagen, we left the hotel at 10:15 a.m. and were sitting by the pool drinking coffee at 10:50 a.m. I've never had such a smooth boarding experience. Our junior suite (1598) was spacious, and it was very nice to have a balcony even in the cool and rainy North Atlantic. Entertainment was not as spectacular as on previous RCI cruises. The food was not exceptional, but there were the usual wide choices and everything was really very good. As always, service was impeccable. The fitness area was kept too warm to facilitate a good workout, unless sweating without effort was the goal. We took two RCI shore excursions, and although they were on big busses, they were well planned, we could t hear the guide, and did not a feel like we were being herded like cattle. Read Less
Sail Date August 2017
We chose the cruise for the ports. Copenhagen was a great city to sail from. Tivoli Gardens is a gem. Oslo and the fiords of Norway were pleasant. Iceland is so unique that there is nothing the can be done to ruin the experience, even ... Read More
We chose the cruise for the ports. Copenhagen was a great city to sail from. Tivoli Gardens is a gem. Oslo and the fiords of Norway were pleasant. Iceland is so unique that there is nothing the can be done to ruin the experience, even when the ship docks far from the city and the bus fare is very high. The Blue Lagoon was touristy and so worth a visit. All went well up to the Transatlantic crossing. Weather was sub optimal - cold and rainy and activities and entertainment were mediocre, often single one-off performers i.e. ventriloquists, magicians, that were second or third tier. Production shows were limited and the cast was enthusiastic but not terribly talented. Movies were recent but not hits and seating in the theater required advance tickets for the few popular shows. There were often one show a night equally inconvenient for early or late dining and totally inaccessible for anytime dining. Each day was an adventure which made it difficult to schedule dinner and show. We gave up on the shows because of the lack of quality. Overall service on the ship was adequate,except for Guest Services (a misnomer) and Specialty restaurants. Guest Services had no authority to reverse charges or correct reservations, requiring having to deal with each individual restaurant. They were useless in working out any problems. I'm not sure why there were even there. Food and service was most lacking at Giovanni's table. Our meal had to be sent back for being over cooked and pasta dishes went untouched - risotto hard and gorgonzola gnocchi was like lead and laking any flavor. Our wine selection was mislabeled as Amarone on the wine list and when the bottle was presented the label said valpolicella. Our waited tried to justify the mistake by saying the valpolicella was a "baby Amarone" rather than admit the error on the menu, We bought a dinner package, yet was charged full price for the specialty meal. We were promised a correction. Never happened. After speaking with the manager about out concerns about the meal, I'm not convinced this was not an intentional oversight, We found the Asian Restaurant to be a welcome change in cuisine from the monotonous main dining room menu. The sushi was fine, not outstanding. But totally different from the MDR. Nothing that was served in the MDR was bad, just uninspired and routine. Quality, Spicing and Flavor left a lot to be desired. Lunch was particularly boring as they repeated menus. Been there eaten that. We ended up eating in the Windjammer because we could control our selections and have more variety in food type and quantity. The ship was well maintained and easy to navigate. The trouble was during sea days there was little to do. Because of the weather, finding a quiet space indoor to read was difficult as the Centrum is used from game shows to dance classes and the sound travels around the ship. The Safari Lounge was closed frequently for special events and game shows. Balcony cabin on deck 8 was ample. Lots of storage and a terrific steward. Bed an pillows were not plush but comfortable enough. One disturbing part of the cruise was fellow passengers. Over half the passengers were the top two tier levels of Royal Carribbean Crown and Anchor Society. They were demanding and expected special services. The majority of the passengers were American and elderly. Often the ship felt like a floating nursing home. As well as a petri dish as an upper respiratory virus was rampant throughout the ship. Perhaps the worst was disembarkation. We elected to leave early and waited in a line that ran the whole length of the 5th deck from 5:45 till 7 AM for customs clearance inside the ship. It didn't;t help that customs was over 20 minutes late. Long lines without chairs or water or coffee. Then when we left the ship in Boston, we stood wrapped around the outside deck for another hour till the ship was cleared by customs. Again there were no chairs, no water of coffee and protection from the cold Boston morning. We were never given the option to remain inside the ship. There was little communication of what was happening. What a mess! It was the worst disembarkment we've ever experienced. Overall not a pleasant cruise or experience. Read Less
Sail Date August 2017
Serenade of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.6
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.0
Family 5.0 4.0
Shore Excursion 3.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.4
Value For Money 5.0 3.9
Rates 4.0 4.3

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