1 Helpful Vote
Sail Date: March 2019
I spent a lot of time giving feedback at the end of this cruise on their survey. Below are my comments to RCI (with edits). We had sailed on the Royal Princess recently (I know it's a newer ship and a different class) so we could ... Read More
I spent a lot of time giving feedback at the end of this cruise on their survey. Below are my comments to RCI (with edits). We had sailed on the Royal Princess recently (I know it's a newer ship and a different class) so we could make direct comparisons easily. I hope they use some of the comments to improve the experience for others. This is not a new ship but well maintained with a very friendly crew. We enjoyed the rock climbing and tried to participate in many of the activities offered. We just sailed on the Royal Princess about 8 weeks ago so it was easy to compare our experiences. Both cruises were enjoyable BUT the Princess cruise was more enjoyable overall. We embarked in Ft. Lauderdale and it was not as nice looking a terminal as the Princess cruise from the same port. The buffet on the Princess cruise has a much bigger selection and really really good food and an insane variety of foods from different cultures. It was so good, we hardly went to eat in the dining room. To get superior food on the Serenade we had to eat in the dining room. We also enjoyed the buffet service better on the Princess cruise. There seemed to be more staff at the buffet to get our drink orders (no having to get up to get our drinks) and tables were cleared very often on the Royal Princess. The dining room staff on the Serenade were very good and charming. Also, little touches like water and wet face clothes after an excursion were not done on the Serenade. To return towels after an excursion we had to return on the Lido deck (long hike after a tiring day). Also we felt we were charged more for services like laundry (we loved the self-serve laundry on every deck on the Princess), photos, spa, etc. We felt the Princess had better value for us in general and a more pleasant overall experience. Our experience on the Serenade was good but it could have been excellent. We did love seeing Captain Aris around all the time. And the entertainment staff, dancers and singers were very fun. We loved the Switched On Band and tried to dance as a family overnight with the band! We participated in the mob dance (thanks Naomi!). We also enjoyed the Flag Ceremony and the Farewell Ceremony as we know the crew really work hard. We also thought the entire crew were friendly and charming from our Steward to the Wait Staff. In terms of hand washing, the Royal Princess has very efficient had washing stations before entering the buffets and restaurants that were enforced. We loved that. We know the Serenade is an older ship but during a retrofit, you should do that (safety first). The small outdoor movie screen also has a pixel issue. The app on the Princess allowed your party to text/message each other for FREE! The RCI app is looks beautiful but not as useful for our family to communicate with each other around the ship. Also your TV, doesn't allow people to select movie and shows on demand (which we had on the Royal Princess). We liked how it was announced by the captain on the first day that everyone fist pumps on the ship and does not hand shake. We enjoyed hearing from the captain as he seemed to really participate in the events. We enjoyed the dance classes by professional dancers (the dance team was very good) and we enjoyed the meet and great with the dancers and singers on the last day. Loved the live music around the ship and in the theatre! We liked the actual glass shower doors (no mess). The spa double charged me for a service (no way I could get my pedicure twice on the same day). I went to speak with Mina (spa manager, it was later in the evening). Instead of processing the refund right away, she said she would need to speak to her team first and find out the reason for the mistake. This is not good customer service - she should have processed my refund immediately and then spoken with her staff the next day. We enjoyed the egg drop, ship building battle (our kids won), mob dance, napkin folding, towel folding, bartender show, 70's night and 70's night dance training with Naomi. My husband showed up for the darts and table tennis contests but no staff were at the "events" so the passengers did their own "contests and games" which was too bad because he won both competitions. We thought this cruise's entertainment was more fun but our general feeling was that it could have been a better overall experience in the other areas. The Ft. Lauderdale terminal did not look nice at all on departure; it should be renovated so keep that nice ship feeling all the way through. The terminal didn't understand that Global Entry passengers should have a separate line to get to the customs agent! We had to speak to someone to help us with that and thankfully, he understood and helped us. Finally the kids club, our 10 year old preferred the one on the Princess and thought it was really restrictive on the Serenade and never wanted to go there as she wanted free time to do her own thing in the club. The photos, we liked the experience on the Princess better (they also retouch your photos for free on the Princess). As we "collected" the photos, they kept it for us so it wasn't a chore to find them all the time, we purchased them on the ship (we were told they didn't have enough room on the Serenade to do this). and they used the bar code to put the digital photos right away on a USB stick for us so I was not concerned about an email coming to me. The photo package for all the photos were also more affordable on the Royal Princess. It seems like such a waste of printed photos to have them all displayed and most of them trashed. All ships should have computer terminals that with a simple swipe of your sea pass card or medallion, you get to see all of your photos on a screen and get your digital files emailed to you or on a USB stick. Not environmentally friendly at all and waste of your staff resources. No more printed photos! Who really wants 8 x 10s! We just want to post on social media and be done with it or just print out a few at Costco. We loved how often we saw or heard Captain Aris around the ship. He looks like someone who enjoys his job! We would love to see a female captain one day. We enjoyed the dining room staff, especially manager Kaviraj and his staff Sheldon, Maynard and Hurray. Special acknowledgement to Adikash who made a wonder paper jumping frog for my child and her cousin. They loved it! We enjoyed the soft serve ice cream in the buffet and the sorbets in the dining room. Sanya, our steward was great and we loved to hear her laugh. Napkins should be available at the self service drink stations. We also thought the buffets hours were odd on the Serenade (they close at 9:00 and before lunch and before dinner) because it never closed on the Princess during the day and was open to 11PM every night! Tip for muster station info on the sea pass cards, put the deck number on it too. Hand sanitizers should also be located right by the food at the buffet too. I didn't trust that everyone had clean hands so after handling the food serving spooks and ladle, I sanitized my hands again but had to walk all the way back to the hostess or the front doors. Read Less
2 Helpful Votes
Sail Date: April 2018
The cruise was very enjoyable and we had a great time. Cruise staff were excellent. Shore activities were great - particularly the trip to the Pitons to snorkel. All a very professional approach until the return journey which became ... Read More
The cruise was very enjoyable and we had a great time. Cruise staff were excellent. Shore activities were great - particularly the trip to the Pitons to snorkel. All a very professional approach until the return journey which became a party - the crew were great - the shore staff even called us the party boat as we arrived back at the dock with minutes to spare music blaring and everyone still dancing. Emma the shopping director was excellent and she provided excellent advice for the in-port shopping. Cabin Steward was great and always upbeat - a morning chat was the perfect way to start the day. Main dining staff were great and very attentive - always willing to go the extra mile to ensure our dining wishes were met. Chops Grille was very disappointing - we had better steaks in the main dining room but Royal Caribbean didn't want feedback on our dining experience. Read Less
2 Helpful Votes
Sail Date: March 2018
Like the smaller ships, and enjoyed the ports in the Southern Caribbean although 5 in a row left us tired and worn out. Should break up the port days with a day at sea. Staff always friendly, guest services always promptly answered your ... Read More
Like the smaller ships, and enjoyed the ports in the Southern Caribbean although 5 in a row left us tired and worn out. Should break up the port days with a day at sea. Staff always friendly, guest services always promptly answered your calls with satisfaction to your inquiries. Main dining room food quality great, service was SLOW though and not always did you receive what you ordered. Onboard selection of entertainers very good, and on-board 'company' dancers/singers always put on quality shows. Ship is old, casino very old, but ship well kept and clean. Avoid Bingo. Embarking quick, dis-embarking had major glitch and 1hr delay with port personnel not ships fault. Will not go on this ship again, not enough 'there' to want to go back to. Excursion staff very friendly and will go out of their way/the extra mile. We had mixed up our port dept time, and would have missed the excursion otherwise had they held the bus for us and had one of their personnel WALK us there! It turned out to be the best excursion boat trip too! RCI did not impress us as being so much better or worse than other lines to either avoid or only cruise with them either. Read Less
2 Helpful Votes
Sail Date: March 2018
I chose this cruise because I think a week is too short, and it was offered over spring break. This was my first Royal cruise. I was told I can't base this ship on being a Royal comparison, but since it is all I have, this is my ... Read More
I chose this cruise because I think a week is too short, and it was offered over spring break. This was my first Royal cruise. I was told I can't base this ship on being a Royal comparison, but since it is all I have, this is my comparison. I have cruised 5 times on NCL, and 1 Disney. I thought this would be way worth it since I had a 14yr old, and I figured there would be so many more teen activities, and teens themselves, that it was worth trying. She did not join in any teen activity, or even go check any out. Nothing was left in our room to encourage her attendance, or even to let us know where to meet or, what was available. I never could find the older club till the second day, even though I asked several staff, and by then, she would not even consider it, so, that became a mute point. She stayed with us at all times. She did climb the wall once. Our room was ok, very close quarters, since the only closet opened right at the door, and bathroom door, so the trio of doors was always inconvenient. our room was 7144, a balcony with a blocked view of looking down at the water, because we had the roof to the lifeboats directly in front of us, so a big white expanse that stuck out about 8'-10'. Something I will be well aware of from now on to make sure I know where the lifeboats are to not pick that room. Our room was made up twice a day nicely, but in 10 days, we had 3 towel animals. I bought 3 drink packages, deluxe, regular, and the soda. Not one of us used the value that we paid, especially with 5 full port days. Having enjoyed the NCL included drinks, I never think how much I am drinking if I am drinking "enough". But having added that approx. $700. made me well aware that we over spent. The entertainment was quite surprisingly low grade. The good was the comedy on the first night. He was upbeat and funny. The live ship band was good also as the intro. The next night was a manic singer who said he did all types of songs, but they all sounded the same and were oldies. Next night the house production group, again, dated old songs, with tacky cheesy choreography. second show, the comic again. he was entertaining. Next night, just a animated MOVIE was offered, Coco. Next night was show worthy, The great Dubois, a juggling acrobat couple. They were in the movie The greatest showman, so day 6, the only show offered was a movie again, The greatest showman. At least there was a tie in, I suppose. Day 7, ANOTHER singer show, a tribute to Celine Dion, we didn't even go.Guess what day 8? ANOTHER singer, hits from the 60s to today. We did not go. Day 9, Oh, boy, The house production group back again, with songs from the 60s-the 90s. At least this night they offered a late night adult comedian. He was fine. And the last night he was also the only show, lasting 45 min.not a lot of energy, but funny. His act would have been great as a second show of the evening playing in a lounge. I never knew that Norwegian had far better entertainment and variety, I certainly assumed from all RCC accolades, that theirs would be comparable, not even close. I went on the Pearl through the Panama Canal, so comparable ship size and time, and every night had two MainStage shows, other shows in different venues, and you wanted to go to every one! The good of this ship was the dining room staff. I had bought the 5 specialty restaurant nights, and ate in the steakhouse the first night, and it was fine, and I planned to space out the rest, so the next night we ate in the main dining, and the food was great! I have celiacs, so each night they would bring me the menu to plan ahead, and modify if needed, and everything was so good, I cancelled the rest of our specialty meals! They brought me everything I ordered immediatly, however I ordered the night before, and had our drinks there before we ordered, the waitstaff was the best I've ever had! We ate in the buffet for breakfast each morning, with a stop at the coffee stand for lattes. Afternoons could have been improved by some snack options. We would get back on the boat in that between lunch and dinner time, and the option was only the little Park cafe, or the coffee stand, fine for my family, but rare for me to have any option but a salad or fruit. just some potato chips or fries would have been good. The wierd option that should have been available, was Cantina Ritas. The compass would list it open11:30-9:00, but that was not often true except as a place to sit. In the afternoon, you could order a drink, but no chips, only at dinner 7:00 could you order the guacamole and chips $5. or chips and salsa, but they didn't offer other food, so it was this strange option that I would have willingly bought as my late lunch each day, but wasn't offered then, only if you went out to that deck during 7:00-8:00. even being able to just have the corn chips would have been nice! Pool entertainment was few and far between also, and music was just DJ, or recorded. Never live. The ports we stopped at were all wonderful, I booked private excursions which were all wonderful, and got back to the boat on time. It sounds like there wasn't much we liked, but we actually had a wonderful time, I am just disappointed in how much more RCC cost than NCL while providing so much less. I think cruises are a fantastic family vacation, and I would happily go again on this boat even with the crummy entertainment, if I got a good price, and I would probably not buy the drink packages, although I really appreciate the not thinking dollar signs every time I order, or not order, so I love that NCL includes this in its package. Read Less
1 Helpful Vote
Sail Date: March 2018
As my husband preferred to golf in Palm Springs rather than cruise the Caribbean one more time, my friend and I booked the 11 night Southern Caribbean on Serenade March 19th. We booked this cruise based on the budget my friend could ... Read More
As my husband preferred to golf in Palm Springs rather than cruise the Caribbean one more time, my friend and I booked the 11 night Southern Caribbean on Serenade March 19th. We booked this cruise based on the budget my friend could afford - Everything was perfect until we opened the door to the cabin. The smell of urine and dirty socks was like hitting a brick wall! And so the cleaning process began because of course the ship was fully booked and there was no where to move us. The cleaning, sprinkling of powder on the carpet, steaming the carpet 2x continued until everyone gave up. And the stink continued. Finally the spa loaned us a diffuser the last days of the cruise that masked the smell long enough to get things done before having to flee the cabin. The duvet covers were also a concern - neither would have qualified as thrift store goods! The staff tried their best to get rid of the odour and we did end up with two free bottles of wine. Plus 20% future cruise credit ... however, I think it is unlikely that I will be using mine anytime soon. My husband and I are Diamond Plus and usually like a Jr. Suite but I know it sounds petty, but I don't think that my cabin location should determine how I am valued by RCI. We had a shore excursion in St. Lucia that was a disappointment. Cox and Company was the provider - beach loungers were torn and dirty (included in the cost), umbrellas torn ($10 to rent). Their section of the beach was pretty tight so if you weren't the first ones off the bus, you got no view other than the first row of umbrellas. The complementary drink (assume alcohol-related rum punch) wasn't available either - beer, water, coke or sprite. When we let Shore Excursions know they refunded us a whopping $3.90 each. Wow! Now I really feel like a "valued client". We cancelled the other excursion booked for Granada. We still haven't figured out why my friend's account was credited 2x with the same amount of tax... I have a sneaking suspicion that one of those is mine. As you can see from our ratings, the rest of the cruise was excellent! The dining and bar staff, the food and entertainment were amazing! We thoroughly enjoyed every minute we didn't have to spend in the cabin! We met some wonderful people on the cruise and made some new friends.... The service was outstanding, thank you to all who helped us make some wonderful memories. So, that being said, will I book another cruise with RCI - unlikely. As a travel agent, will RCI be my first recommend to my clients, also unlikely. It's the little things that keep clients coming back.... Read Less
Sail Date: March 2018
We are a group of 7 (3 Adults, 2 Seniors & 2 kids that are 12 and 10) and wanted to choose an itinerary that would go further south rather than the standard Eastern and Western. The cruise consisted of 11 days. 2 days at Sea, ... Read More
We are a group of 7 (3 Adults, 2 Seniors & 2 kids that are 12 and 10) and wanted to choose an itinerary that would go further south rather than the standard Eastern and Western. The cruise consisted of 11 days. 2 days at Sea, Ponce Puerto Rico, Basseterre St Kitts, Castries St Lucia, Bridgetown Barbados, St Georges Grenada, St John's Antigua and then 2 days at Sea. Overall the cruise was very good and it was interesting to see the West Indies but we found that 6 stops in 6 days was tiring with the different age groups. We only chose on ship excursion - the Pitons in St Lucia. The other ports we found it easy to get a cab and do our own excursions. We had some great taxi drivers and specifically Victor in Grenada who was very proud of his island and was very interesting to listen to as he has spent his entire life on the island. In St Kitts we were lucky enough to have Kevin take us to the beach. He was very knowledgeable about the island and full of personality - he was a highlight of the St Kitts experience. Antigua was frustrating. As soon as we left the security of the cruise ship area we were harassed by taxi drivers to take an excursion. This needs to be addressed by Antigua as it turns visitors off and made us leave the area and not spend any money in the shops. Once we finally decided to take a trip Barry, our driver, was excellent and Long Beach was beautiful. On Barbados we went to Harbour Lights. A great facility that offered chairs, umbrellas, good food, a great beach and things to do - all at a fair price. Check it out. In regards to Serenade of the Seas it is a nice boat and good size to get around easily. The ship is in need of of some care. The railings on the balcony was peeling and didn't look as though any attention was given to it in years. There is some rust at some of the connection points on the balcony and the rooms are dated. In our room, the overall square footage was about 165 sq feet. It was 2 small for 2 adults and 2 growing boys. Next time we would look at 2 adjoining inside rooms. Limited plugin locations for electronics. I found the dining room menu, for lack of a better word - boring. There were many items on the menu that were there every day. We ended up eating dinner in the Windjammer a couple of times to change up the menu. What a great choice! The windjammer had great food with lots of choice and the Indian Food was fantastic. If you are looking for a cruise to the West Indies this is one that I would consider but the age of the average traveller is higher than we were use to - many more electric scooters than we had seen on previous cruises. We have been on RCL before (without kids) and had a great time. 3 other cruises were on the Disney Fantasy and those staterooms are much better - the split bathroom and higher beds are something all lines should copy. Our kids, 12 and 10, found limited things to do and did not go to the kids programs as there didn't fit their needs. I think a lager RCL ship would be better but then you don't get the ports of call. Read Less
4 Helpful Votes
Sail Date: March 2018
This is our second time on board Serenade of the Seas and we've been on Oasis and Explorer & Jewel. My husband and I do prefer the this size of ship or Voyager but the kids love the Oasis class as there's just more things for ... Read More
This is our second time on board Serenade of the Seas and we've been on Oasis and Explorer & Jewel. My husband and I do prefer the this size of ship or Voyager but the kids love the Oasis class as there's just more things for them to do. I do admit with a smaller ship, you're limited to what you can do but if your cruise is port-heavy, I think this size of ship is great. We were on an 11 day cruise with 6 ports - Ponce,Puerto Rico, St. Kitts, Barbados, St. Lucia, Grenada and St. John. We booked on deck 4, outside, mid ship and it was a great location. We are a family of 4 with ages 7 & 11 kids and I did find our room to be smaller & a bit tight for the 4 of us, but doable.Our room attendant was always polite and very efficient. Food in the main dining was wonderful To be honest, I was not expecting much and even booked a 4 night specialty package as I've heard that food has gone downhill. To my surprise that was not the case. I would say out of 7 nights we've dined there, only 1 night proved to be slightly disappointing. Apparently they rolled out a new menu on our sailing. Some nights I thought that the food was better in the main dining compared to what was offered at Chops! Serenade is showing some signs of wear and tear but it is kept clean and you'll often see crews working on the ship. Entertainment - comedians were great and so were ReVoiced, an a cappella group - they were fantastic! Ports: Ponce, Puerto Rico - definitely not as developed as the other ports. It's a new one for RCL. It is charming, quaint but not much to see. We did take a tour (external) - just outside of the ship, there's a tent with a tour company there and we signed up with them. Went to see the Serralles mansion and it was beautiful, with a spectacular view of Ponce. We also went to downtown, and walked around and saw the popular Firehall. Just a note that there's a free shuttle to take you to the boardwalk and back to the ship. A nice area but very small. St. Kitts - took a tour with Thenford Grey, great tour, and would recommend and ended the day at Cockleshell Beach. Barbados - Went to Lobster Alive & Carlisle Bay. Best beach hands down out of all the ports we've been to. St. Lucia - tour with Cosol Tours & my favourite port. We booked in advanced and asked for Yellow Bird. Great tour guide. We had our friends come with us, so there were 8 of us in 1 van so had a semi-private tour. Pitons were a sight to see. Just a note that the roads are windy going up the mountains and I suggest taking something if you get nauseous easily. Grenada - very lush and green. We booked with Vaughan from Tropical Adventures. Very gracious man, and we couldn't have gotten a better tour. It beats going with a large bus and saw so many things, Etang crater, nutmeg plant, waterfall, cocoa factory (chocolate factory), and Grand Anse beach - beautiful and voted one of the best beaches in the Caribbean. We didn't have time to swim but were able to take pictures at the beach. St. John, Antigua - Took a cab to Jolly beach, gorgeous beach but the waves were a bit rough. Got a massage and it was wonderful. For all those that like to shop - Longchamp at this port is well priced, same price as you would get in Paris. All 4 of us had a great time. Kids enjoyed the kids club. Overall we had a great time and would love to explore more of the Southern Caribbean. Read Less
2 Helpful Votes
Sail Date: May 2017
I choose this cruise because of the cities we would visit and because the cruise began and ended in Copenhagen. From my view everything was perfect. The crew onboard was very accommodating and service minded. Our cabin was perfect in size ... Read More
I choose this cruise because of the cities we would visit and because the cruise began and ended in Copenhagen. From my view everything was perfect. The crew onboard was very accommodating and service minded. Our cabin was perfect in size with ocean view. The restaurants we visited, Windjammer and Reflections had various menues to choose between and the quality of the food was in top. There were a lot of very interesting and amusing entertainment every day. On board there are a lot of activities from early morning til late in the evening so there is no time to be bored. Depending on the weather you can have outdoor activities or indoor activities. The decoration of the Serenade of the Seas was very elegant and well maintained. So - overall a very succesfull experience for me and my wife. We will recommend this cruise to friends who ask me for advice. Read Less
1 Helpful Vote
Sail Date: April 2017
Embarkation was quick and painless (Fort Lauderdale) and the stateroom was ready very quickly. We were in a balcony cabin and it was neat and clean but with some signs of its age. A bit of wear on the sofa, some discoloration around the ... Read More
Embarkation was quick and painless (Fort Lauderdale) and the stateroom was ready very quickly. We were in a balcony cabin and it was neat and clean but with some signs of its age. A bit of wear on the sofa, some discoloration around the shower and rust on the balcony but all in all a nice room with comfortable bed and very attentive room attendant. We missed out on my time dining and ended up with second seating in the main dining room at 8:30PM. Neither of us likes eating that late so we spent many nights in either Giovannis or Chops. We also had a delightful night at the Captain's table and I strongly recommend it to anyone who has never eaten there. The menus at both restaurants could use some more variety. By day 7 we had eaten each of the entrées from both menus that interested us and we were stuck with duplication if we didn't want to eat at 8:30. The theatre was only so-so. The song and dance show was a repeat of a mediocre show we had seen 16 months before on another ship. It turned us off the theatre for the rest of the cruise. The only salvation was the piano bar in the Schooner lounge. The performer (Danny Burgess) was terrific and while a talented musician he was a master at getting the audience involved. Throughout the ship the staff was pleasant and eager to please. Someone once said that Royal knew how to recruit and train their staff and it sure showed on this cruise. The shore excursions ran the gamut of good to horrible. Neither of us is a beach fan so we generally take the scenic tours. St.Thomas USVI was a major disappointment. The island wide poverty was very obvious once you got away from the ship. Ramshackle buildings and trash was everywhere. Our guide said that the closure of the refinery had been a major blow and it showed. Tortola BVI was a world of difference.The Brit influence was clear to see. Dominica was a very pleasant tour with a native Caribe guide who was a joy to travel with. At Antigua we took the catamaran/lobster tour and if you've not done so jump on it. A five hour cruise and swim with a grilled lobster tail lunch and a no cost bar made for a great day. Two stops were made to let the swimmers enjoy the tropic waters and lots of time to sightsee and eat/drink. St Maartins was a huge disappointment. We arrived on Good Friday and every shop(except the expensive places on the pier) where closed for the holiday. We had booked a trolley tour of the city expecting to do some shopping and it didn't happen. I wish the tour desk had warned us of the closure so we could have done something else. Finally, I wish someone would tell the clean up folks in the Windjammer that wiping a table with a damp cloth is not a clean up. It doesn't do anything to clean up sticky spills and I doubt that it does anything to sanitize the tables either. My wife and I enjoyed the cruise and will likely cruise with Royal again. Perhaps on a newer ship... Read Less
1 Helpful Vote
Sail Date: April 2017
Our itinerary was very enjoyable with 5 ports nestled between two days at the beginning and two at the end in which to rest up and relax. Coordinating with various local touring companies provided exciting and enjoyable experiences such as ... Read More
Our itinerary was very enjoyable with 5 ports nestled between two days at the beginning and two at the end in which to rest up and relax. Coordinating with various local touring companies provided exciting and enjoyable experiences such as biking, hiking, touring, snorkeling and kayaking. The clean and comfortable Windjammer always had a variety of palette pleasing choices with readily helpful staff. The dining experience was a mixed bag. The wait staff was impeccably professional and attentive, but the host staff often seemed overwhelmed and confused. Even with reservations, our table was rarely available and we were seated in a variety of places. Poor Robet and Ketut had to keep waiting on us in a variety of places. Both the piano bar as well as the guitar pub were reliably entertaining. Our room service was prompt and polite as well as very tidy. We didn't travel with children. We would definitely return to this cruise ship. Read Less
Serenade of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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