Having sailed with RCCL many times I expected a great cruise on a grrat ship. Sailed out of Copenhagen. The Seranade of the Seas is in dire need of extensuve updating and repairs. Windows in the Safari Club lounge haf 1" of water between the panes. It had formed into algae. Water leaking in windows in the Windjammer. Casino tobacco smoke was not ventilated properly spilling in to public areas. ...
First of all: itinerary was perfect, Copenhagen to Boston with four days in iceland. Ship was clean, but we found traces of poor maintenace on all decks. Nor elevators or stairs in the AFT, quite far away in midship. Most of the staff seemed to be new and untrained ... especially in the buffet restaurant it needed a couple of days before it worked half-way. Some crew members were kind and exerted, ...