Royal Caribbean's business policies have ruined this ship. The crew works hard, but you can't fix things from the back seat.
It became obvious two days into an eleven-day cruise that there would be less to do more. Stateroom attendants must take care of more rooms. This means the room cannot be deep cleaned regularly unless there is an "accident" or event that would require it. Closets, ...
We sailed January 20th on a 10 day southern Caribbean cruise with stops in Costa Rico,Colon.Panama,Cartagena, Aruba, Curacao but missed Costa Rico due to medical emergency.This was one of my most enjoyable trips getting to experience the Panama Canal locks, carriage ride through old Cartagena, quiet shopping day plus lunch at Lucy’s in Aruba then relaxing day in Curacao.
We stayed in a balcony ...
We cruised on the Serenade of the Seas January 20-31, 2020 sailing from Ft. Lauderdale. The Port Everglades Cruise Terminals are only 10 minutes from the FLL airport and very convenient. We stayed at the Embassy Suites on 17th St the night before departure. Instead of taking the hotel shuttle to the ship, we took Uber which is less expensive and more convenient.
We chose this cruise ...
Everything was great, all the staff and crew are very thoughtful and helpful, very positive. We have never had such a great experience in our lives and we were impressed. Our dad had to be hospitalized on the island of Antigua due to a health condition and Royal Caribbean were super nice to provide a crew member to get off the ship with my dad and help translate and serve as Person who can ...
The entire pool deck at TV end couldnt be used due to all the replacement parts sitting all around & not able to have Dancing or evening affairs due to RC using the New Years cruise to replace TV, but it would be ready for next cruise who paid the same fare!! Took the entire 10 days to do this & have pictures to prove, forcing ALL events to be held in Solarium which isnt big enough for all to ...
Booked this New Year 11 night southern caribbean cruise for our anniversary, how dissppointing to find the ship overpacked from the 2900 capacity to over 3300 souls, it was bedlam with large groups of overseas visitors rude loud noisy, and gangs of feral teenage kids roaming the bars and lounges each evening.
Worse still was the workmen who set up on embarkation day to remove and refit the ...
This was my first cruise with RCI and for those who say to make a good impression RCI did anything but. I will admit I am on the younger side of adult hood but that doesn't mean I shouldn't be taken any less seriously especially if I am a paying costumer. Lets start with the good things. I loved the service from the staff in the MDR. They were always willing to go the extra mile to ensure I had a ...
We were celebrating a 40th wedding anniversary, 60th birthday and an engagement. We had 11 family members from 3 different locations coming together for this cruise.
December 30th. We boarded the ship and was advised to head up to the pool bar to get a drink and relax until the buffet was open and our cabins were ready. Upon getting to the pool bar, there was only 1 bartender, and her attitude ...
The cruise that we took had many stops. Every country we visited had lots of activities to choose from. They ship had several restaurants that you could choose from. We upgraded and bought the dining package which allowed us to eat at the Japanese restaurant and the Italian restaurant and the steak restaurant. We found that the staff were all very friendly and accommodating. The ship was updated ...
We went with a group of 12 for New Years and a 40th wedding anniversary which was never acknowledged. Dining room staff were great and our room steward too. Definitely overpaid for this cruise.
I would now rate Royal with Costa and Carnival and I have been on 30+ cruises..
Reasons:
One dispenser in the shower for soap and shampoo. Even the cheapest motels offer separate ...