11 Royal Caribbean Serenade of the Seas Romantic Cruise Reviews

We chose this cruise because of the itinerary. We were not disappointed by that at all. The Ship was small and I missed the Promenade Deck. Centrum is too small and confining. We feel the same way about the dining room. Cramped space and ... Read More
We chose this cruise because of the itinerary. We were not disappointed by that at all. The Ship was small and I missed the Promenade Deck. Centrum is too small and confining. We feel the same way about the dining room. Cramped space and service was not good. Food was great, we only ate in the main dining room 3 of our 10 nights. We did greatly enjoy the Specialty Restaurants and didn't mind paying the surcharge for it. Not enough activities and the entertainment was boring. Cruise director was bland. No music on the pool deck during the day. Our Stateroom was clean and comfortable and our Steward Alvin was wonderful. Embarkation was very smooth and we were on the ship in less than 20 minutes. Debarkation was horrible. The lines were too long and it seemed chaotic. I will definately give Royal Caribbean another try but not on Serenade. Read Less
Sail Date March 2018
The St. Thomas Scenic Harbor Cruise and Shopping excursion was a sham. It was not a tour. It was an slow and expensive water taxi ride straight to town and after a short time a ride straight back to ship on the same route as before. A ... Read More
The St. Thomas Scenic Harbor Cruise and Shopping excursion was a sham. It was not a tour. It was an slow and expensive water taxi ride straight to town and after a short time a ride straight back to ship on the same route as before. A land taxi ride was $4 US. This cost much more and did not give us enough time to shop and sightsee. Unable to watch anything on TV because they did not have program list. What is on? When is it on? Seats at outdoor theater did not face screen -no blankets, pillows, popcorn - volume so low all you could hear was audience talking. They roll up the sidewalks early. Beer is very expensive. No food after 12.00am and not much after 10pm. No ice cream shop or pizza shop. Decor: Just OK. Service: Excellent Clean: You bet Food: Nothing special Ship: Good condition, BUT old and out of date (no Ice skating, no huge water slide tubes and missing some of the cool stuff on the newer ships. Elevators: They SUCK (and at only 2 locations) Read Less
Sail Date March 2018
My wife and I just returned from a 12 night cruise aboard The Serenade of The Seas leaving out of Ft. Lauderdale on 2-26-18. It was a wonderful cruise but did have some hiccups. We LOVE the smaller ships as we have been on the larger ... Read More
My wife and I just returned from a 12 night cruise aboard The Serenade of The Seas leaving out of Ft. Lauderdale on 2-26-18. It was a wonderful cruise but did have some hiccups. We LOVE the smaller ships as we have been on the larger ones (Anthem, Oasis, Quantum) and feel they are much too big with too many people and the "personal" touch is just not there. Well this ship was small and to are liking but was missing two of our most favorite things when cruising. First of all their hot tubs were terrible. Not hot at all many days and had absolutely NO BUBBLES. When we complained we were told it would be looked at but after speaking directly with the pool maintenance folks, it was discovered that these hot tubs have very few jets and 1 motor...just not powerful...that sucked! Secondly the casino was extremely outdated. Old, old machines. Really? You can refurbish the ship but not refurbish the casino? There were only maybe 6 fairly interactive modern machines in the entire casino and a husband and wife monopolized play on these machines all hours of the day. They were there so much I don't think they even ate the entire trip!!! On the plus side our balcony was so spacious and beautiful...we had a Deluxe Ocean View Balcony room and it was fantastic! We spent many a night out on our balcony watching the moon, sipping wine, and listening to the roar of the waves. Herbert, our greeter in the Windjammer Café was the star of the show!! He was great! Always wearing a smile every day and saying "hello my friend!!" Every ship should have a Herbert!!! The cruise itself was great..destinations were enjoyable but we would not go back o this ship until they update their casino and their hot tubs!! Read Less
Sail Date February 2018
SO I have been a long time cruiser for over 30 years. My wife and I book this cruise for a quick getaway. Four nights to Cozumel from Ft Lauderdale. Boarding quick and easy, just have your paperwork done. Less then 5 minutes we were on ... Read More
SO I have been a long time cruiser for over 30 years. My wife and I book this cruise for a quick getaway. Four nights to Cozumel from Ft Lauderdale. Boarding quick and easy, just have your paperwork done. Less then 5 minutes we were on Board. The ship being older but RCCL says it just came out of dry dock. I m not sure what was done but there are signs of wear and tear. Hot tub did not work the entire cruise.Dis appointing as I like to use it in the mornings. Our room was the biggest let down,we were on deck 7 balcony. Open the door and what do you see is a roof from deck 6,which covers the rescue boats. When you sit on the balcony you see a roof and the handrail. Looking down did not exist. We asked for a room change and was given the runaround by the member services. Not pleased with them at all.Our room was very clean (Danny) did a great job. Food is adequate ,serving portion are good. Nice variety on the menus. We did eat at Giovanni's , great service, very good Italian food. Entertainment was just so-so a juggler was good but I found it to be a bit boring for a headliner. Dancers were in need of rehearsal ( new crew is what I heard). The casino was poor, couple of tables, oldest slot machines I have ever seen. SMOKE, and dealers did many errors on the roulette tables. On a scale from one to ten...about a 6.5 is about right. Would I go again? Maybe. But not on deck 7 ! Read Less
Sail Date November 2017
It looked like a good deal price-wise for the first cruise of the year to the Baltics. The food in the main dining room was pretty good in the evening except for the desserts. The next to last night they exceeded themselves with offerings ... Read More
It looked like a good deal price-wise for the first cruise of the year to the Baltics. The food in the main dining room was pretty good in the evening except for the desserts. The next to last night they exceeded themselves with offerings of both Baked Alaska and Grand Marnier souffle. On the last night they offered a key lime pie which I passed on because and earlier offering was called the mile high lemon meringue. Turned out to be a dab of lemon in a pastry cup with a ball of meringue on top. The key lime pie though was the real thing. Entertainment was not Las Vegas style and most nights it was only a one or two person "show". Also many nights there was only one show. It was a fail on entertainment. Our cabin was kept spotless and was serviced at least 3 times a day. Food in the buffet was average with a fail again on the desserts there. The pastry chef does not seem capable of producing an edible blueberry muffin. On the other hand Royal continues to have the best bread at sea. Royal was extremely cheap with the orange juice and only filled the glasses halfway. The crew was the most international I have seen on any ship with 55-65 countries represented. Ports were generally good but in Riga the ship docked at a container loading area to save docking fees. As far as Klaipeda was concerned, I think a day a sea would have been better. Read Less
Sail Date May 2017
We chose this trip for the many island stops, some of which we've never visited. The ship seemed just fine for our needs. It's disappointing how many people talked about how old this ship is, or that they didn't like the ... Read More
We chose this trip for the many island stops, some of which we've never visited. The ship seemed just fine for our needs. It's disappointing how many people talked about how old this ship is, or that they didn't like the activities, entertainment or food. Honestly, it was fine for us, but in general it seems all ships/cruise lines are going down hill in food quality, service and offerings (that are included). Now, to get anything special, it's all extra, extra, extra. I'd like to see a few things. One is the crew not allowing people to save lounge chairs by the pool. It was posted in signs, but no one enforced it. Large groups of chairs were saved for a couple of hours without people in them. It's so discourteous of people to do this. Two, it would be nice to have a spa service and/or a spa/fitness seminar without feeling like we are being asked to buy a product. After a couple of seminars, I didn't even want to go to anymore as it's one huge selling scheme. Lastly, we did have some great waiters and service in the dining room, but some just weren't up to par with how to serve, timing, and personality. We tried the My Time dining for the first time, and loved the flexibility, and we met a lot of nice people, but I missed the consistency of one waiter/assistant waiter team that we got to know, etc. Not sure I'll do the My Time again. We had an inside cabin on Deck 3 this time. Quiet and great location in the back of the ship as just one deck down was where we'd get off boat for islands. Read Less
Sail Date December 2016
RCCL has disappointed us for a very special trip. If not for the Islands, the friends we made on board and some of the staff, this would be rated the lowest rating. I'll start with the good: 1) Cafe Latitudes- the BEST! (Better ... Read More
RCCL has disappointed us for a very special trip. If not for the Islands, the friends we made on board and some of the staff, this would be rated the lowest rating. I'll start with the good: 1) Cafe Latitudes- the BEST! (Better than Starbucks- in fact, we had Starbucks the day after and though it was horrid compared to the Caramel Macchiato on the ship!) 2) Not hearing loud speaker announcements every 5 minutes for sales pitches like another cruise line 3) The elevators (while not perfect) were really overall good in getting. Minimal frustrations. 4) Most staff members very friendly and helpful - some were just rude and snippy, but considering the conditions and some other guest behaviors, I can't say I blame a few of them. 5)Some staff did try to rectify problems- Assistant housekeeping manager being one, the MDR manager another. 6)Photography team were fab 7)Muster was the best-- love not being out in the heat! (not sure if that went for everyone or not but I was happy with seat inside for this short event) Now for the disappointments: 1) Not having decoration packages available (cancelled 2 days prior to sailing- turned out to be vendor's fault but Main office was little help- Ship housekeeping acted on my email of disappointment) 2)Communications between main offices and ship are horrid... who is to blame is not my problem. I know the notes were in the system as I put them there myself! (and, no, I did not book as an industry reduced passenger- I pay as a regular guest when I travel) 3)Communications on the ship are bad- excursions cancelled- note put on door late when we were out enjoying ship and find note too late to follow instructions to confirm an alternate- excursion desk tells me next morning Guest Services could have helped-- but their voicemail (which I got in the morning) and note did not say to contact that desk! Also every invite and a lot of the compass important notes had the wrong day of the week listed... or the day of the week was right but the date wrong. 4) Cabin attendant taking food out of our room when we hadn't touched it-- just assumed we didn't want it... (covers still on and untouched)... when in fact we were keeping it for later only to return to find it gone..not big deal for ship provided food but when I paid for the in room delivered goodies and they were taken out without asking, then big problem! 5)Not getting what I asked for in notes (ice bucket for wine and wine glasses- on notes and asked 2 times).. 6)Finding our door cracked open 2 times and 1 time propped open (cabin attendent cleaning but not in room and didn't come to the room for 5 minutes after we had entered)... I get that they go into cabins but to leave a door open to anyone to waltz in is not acceptable 7)Putting us at table for 12 when we requested table for 2 8) Serving us Lobster bisque (allergic to lobster) when we ordered Chicken Consumme with ricotta (luckily my allergy is mild and husband who is severly allergic wasn't at table to eat--- yes, I know consumme is supposed to be clear, but with riccotta and something else listed, I wasn't sure if Chef blended it to make it creamy and took 3 bites before I could work out why it tasted different)--- they were only 'mildly' concerned, though they did send our food to the room to eat after i had recovered from the medicine to counteract the allergic reaction 9)Listing events in the compass only to have the shops say they weren't scheduled or didn't know they were scheduled 10)The food was mediocre at best but most of the time was horrid... even the desserts were horrible (except 1 night in MDR with Baked Alaska). Goat cheese in mashed potatoes??? really? 11)Bring back the smoking on balconies and provide closeable ashtrays on the port side balconies for those who do want to smoke! (mind you, we made a lot of friends on the smoking deck, so it wasn't bad, but a middle of the night or early morning smoke requires a jaunt that makes it a pain...besides, those smoking on the upper decks are throwing butts out to the sea because they don't have enough ashtrays up there and thereby make the policy a joke since the origin was because someone threw a butt out and it landed on another balcony) 12)Entertainment-- this was so so. Some good, some walk out early quality. 13) More variety in movies- 10 days and repeats 14)Better choice of TV channels (not everyone likes CNN) 15)telephones that ring to the right department- called room service and ended up with next cruise only to be told to call another extension 16)Better room service choices.. Carnival has you beat on this one (and that is a sad statement) 17)Better excursion choices 18)Better beds- 10 days on concrete mattress with pole in back and dividing the two twins does not make for happy campers... and that was with a mattress topper 19)tell cabin attendant to not turn water temp to full heat every time they are in room...and to provide more than 2 towels when a couple are staying in the room --- some women have long hair and need 2 towels! 20)Disembarking was a disaster.... unorganized and the CBP/TSA blamed the ship; the ship blamed the CBP/TSA... the guest suffered standing in a queue for 1.5 hours missing car services, flights and incurring massive frustrations... So, don't tell guest on board when they ask that it is a breeze and not to bother with Express when they ask in advance.... I would have rather have struggled with our 4 rolling bags and gotten off early than go through that disaster again. Read Less
Sail Date November 2016
We chose this cruise because of its very different itinerary which included Copenhagen as a starting point, 2 ports in Norway, 3 in Iceland, Halifax, and, finally Boston. We had had such a wonderful first-time transAtlantic experience with ... Read More
We chose this cruise because of its very different itinerary which included Copenhagen as a starting point, 2 ports in Norway, 3 in Iceland, Halifax, and, finally Boston. We had had such a wonderful first-time transAtlantic experience with Princess in April that we were expecting a similar experience with Royal Caribbean. This was our first cruise with Royal Caribbean. We are the kind of folks who look for great itineraries at the best prices (and always a balcony cabin). We have cruised on Princess three times, Carnival twice, and Norwegian four times (3 of those on the Nor. Pearl). So, we were able to compare several things and, unfortunately, this ship/cruise came up short. Here are a few of the reasons why: 1. Only ship that didn't welcome their first-time cruisers with some type of a get-together. 2. Only ship with such abbreviated buffet hours. Several times it closed down and even more "slow down" times. This was a problem when in ports and late returns from tours. 3. Only ship with such unorganized "anytime" dining. 4. Only ship with only one dining room choice. 5. Only ship with so few additional "complimentary" dining choices. In fact, the Park Cafe, in the Solarium, was it. 6. Only ship where buffet frequently ran out of cups for tea and coffee and even glasses for water and juice. TIP: Bring your own insulated coffee cup like I did, so you'll get coffee while others queue up. 7. Only ship where complimentary toilietries weren't automatically supplied (had to ask). Oh, and no chocolates on the pillow, although I heard if you asked, you could get that, too. 8. Only ship where the non high-loyalty passengers were made to feel as if they were in steerage. (I understand some of it, but when we were frequently herded out of rooms for Diamond members to get their free drinks and appetizers and often had to hunt hard for seating in the buffet while a large room with around 50 tables was reserved for Diamond Members and almost always empty--we did feel a bit of the steerage rating.) Okay, here's what I liked. 1. We loved our 9th deck balcony cabin. It is roomier than most and was well laid out. 2. Our cabin attendant was good. 3. We loved the Cruise Director--and I think everyone did. 4. The entertainment was fine. Maybe a little quirky, but we appreciated experiencing comedian, flutist, pianist, featured singers, magicians, and more. First time a ship also offered some of the headline acts in a matinee as well. 5. Great, great group of passengers to meet. 6. The gyroscopic pool tables were a blast and free to all. 7. Beautiful scenery for quiet times (when available) in Safari Club and Vortex. 8. Solarium for comfy use of pool and hot tub for chilly and windy days. 9. Although we were pretty annoyed with the crowding and disorganization in the dining room, the food served was well presented and seemed a bit tastier than our other cruise experiences. Now, although we are pretty mellow about food, this was the only cruise where we found many of the buffet selections quite unappealing (after trying). However, there was always fruit, salad, good bread, great cheeses. AND, we were happy to be able to put on some eating brakes. It's hard to be disciplined when there are just so many good things. Of course, the desserts were very appealing and we had to really work hard to avoid them. We never lacked for a good meal--except when we found the buffet and the dining room closed. Read Less
Sail Date September 2016
We love RC. We have traveled on them extensively. This trip was a little disappointing. The rooms were in need of a little TLC, Room 8020. Curtains on the bottom of the slider door were none to clean. It seems like since the tips are ... Read More
We love RC. We have traveled on them extensively. This trip was a little disappointing. The rooms were in need of a little TLC, Room 8020. Curtains on the bottom of the slider door were none to clean. It seems like since the tips are taken out automatically there doesn't seem for anyone to go out of their way to do much of anything. Our waiter and assistant waiter hardly ever spoke to us until the next to last night. Then it was to tell us to make sure we gave a good rating on the survey. I think we spoke to the room attendants twice in the whole 10 days that we were there. Very unsual for us. I let them know the minute we booked the trip that I had to eat Gluten Free. Everything is clearly marked on the menu in the Main Dining Room. You usually pick the night before but there is always something that you can extra order if you are hungry that night. My waiter did not really understand about GF and actually put a desert in front of me one night and told me "to eat around the desert". I had to ask for the Maitre D at that point. Another night I ordered eggplant parmesan and it was so salty I had to send it back. On a good note...if you like escargot you can order it every night. There GF bread is exceptional. If you like lobster and used to be able to order it every night if you wanted it....no longer. You now have to pay $29.00 and an extra tip for them to deliver it in the Main Dining Room. People were not happy with this. If you are a Diamond Member I would suggest looking up what RC gives us free. It is amazing. You can go to the Diamond Member Club and get certain free drinks every day. You can eat breakfast there if you don't want to go anywhere else. Nothing for GF...sorry. You can $40 Internet free for both of you if you are traveling with someone. I don't suggest it buying a package because it is by far the worse internet I have ever seen on a ship. If you go into the Spa to sit on the chairs don't plan on putting towels there early and never coming back. People want to sit in there and there is a new sign that says 30 minutes gone and your items will be taken off the chairs and put into Security. We actually saw some nasty scenes with people who looked like they were going to fight over chairs. I thought the entertainment on the ship was the best I have seen on any ship. All in all the ports are great. We took some lovely tours from the ship. Read Less
Sail Date February 2016
i remembered RCL being so very nice, great food, great service, just great in everything they did. I had pumped up RCL to my wife and family, that they would never again want to step on another Carnival cruise after going on an RCL cruise. ... Read More
i remembered RCL being so very nice, great food, great service, just great in everything they did. I had pumped up RCL to my wife and family, that they would never again want to step on another Carnival cruise after going on an RCL cruise. Boy was I wrong. Embarkation was smooth as silk, I did learn that if your going to use cash for your onboard, go ahead and put a cc down to avoid the long line on embarkation day at the guest services desk as the pier personnel dont deal with cash. The very nice lady warned me in advance, so I used a cc to set up my account then later in the day, after the lines had dissipated, I went to guest services and dropped my cash on the account, much easier then fighting the line right off the bat. Breakfast in the Windjammer was ok, it looked like there were losses in transaltion from whatever language to english. Example; Sausage gravy was called cream sauce, which for breakfast doesnt sound very appetizing. The biscuits for the gravy also left a lot to be desired, not good. Example at lunch, baguettes split for sandwiches were next to items called dips instead of salads. I like shrimp salad sandwiches, or tuna salad or chicken salad, but here they were all called "dips" instead of salads, confusing because there were no chips or crackers available for dipping. They did have a very nice smoked salmon bar for breakfast, the egg station was hit or miss as 1 day I watched a chef attempt an omelet, I and the guy behind me laughed out loud when it came out, more like scrambled eggs with extra ingredients, I opted for fried eggs that day. The set up for any meal in the Windjammer was excellent, many stations available, some serving different items some serving the same, keeps lines down. The outside of windjammer in the rear is a great place to find a seat if the weather is good. The Solarium is always crowded but Kevin at the bar was a great bartender, worth visiting again and again. We ate in the dining room for dinner 3 times, as we bought the package for all 3 specialty dinners. All of those were exceptional, especially, Giovanni's. Our waiter in the main dining room, Carlos, was very attentive and the food was very average cruise food, a real let down. Our big problem in the service area was at the bars outside. The wait staff were never in a hurry, there was no sense of enjoying their job. They would stand around and chat with each other or disappear for long periods of time, leaving me to going to the bar myself. We usually find 1 or 2 guys that we tip well and they keep us in drinks, we never found even 1 we could count on, very disappointing. outdoor entertainment was non existent, piped in music and a band for 45 minutes in the afternoon and you really couldnt tell the difference. The Schooner bar has a good bartender and the piano man, Simon was excellent. The R bar was entertaining because it had the surliest bartender on board, Faroud, he was entertaining in that he had such a crappy attitude and was fully engaged with his clientele. I saw him lose a passengers on board card and tell the passenger to look around because it must have gotten dropped. Read Less
Sail Date January 2014
Just came back from our September 4, 2011 sailing from Puerto Rico to the Southern Caribbean (St. Thomas, St. Kitts, Aruba and Curacao). We got married on September 1, 2011 and since we love cruising we figured hey, let's go to puerto ... Read More
Just came back from our September 4, 2011 sailing from Puerto Rico to the Southern Caribbean (St. Thomas, St. Kitts, Aruba and Curacao). We got married on September 1, 2011 and since we love cruising we figured hey, let's go to puerto rico for a few days and then take a cruise around the caribbean. I really wanted to go to Aruba so this itinerary was perfect. Hubby agreed and off we went. Upon approaching the ship, my husband immediately noticed that the ship seemed rather small compared to cruises we have gone on before. I wanted to try a much smaller ship so I expected the ship size. We checked in pretty quickly and was off to the room and then to eat lunch. We were suprised that the room seemed small, but the balcony was adequate. We liked that the balcony was covered and we knew that we would spend a lot of time on the balcony. Our room was located in the forward part of the ship so we always had to walk past the swimming pools on the 11th deck to go to the Windjammer. We noticed that both the indoor and outdoor pool seemed nice but did not have a lot of people. But we thought that perhaps this was because it was still early and everyone didnt arrive as yet. The food in the windjammer was good. There were alot of options and everything we tried, we liked. Overall, we didnt prefer this cruise. On every cruise, I look forward to the shoes in the theater. There was a show every night and we only saw about 3 because they were horrible. So low budget, the siging was below average and it just wasent what we were used to or expected. The shows on Carnival and Princess are pretty good. Everytime we went to a show, we sat there, glanced back at each other and wondered why people actually clapped for the performance. By day 2 or 3 we noticed that we never saw the cruise director and didn't know who he or she was. Then, out of the blue, a british guy appears on the television station and then we realized oh, that is the cruise director. My husband loves competing in the pool games and basketball competitions. There were no real pool games except for "belly flop" and "sexiest man contest." They were ridiculous and often times, we combed through the cruise itineraries shaking our head by the lack of things to do. By day 5, the cruise director left early and then Mark, a short jamaican cruise director replaced him. Mark tried to engage the guests, but there was just something lacking. We found the staff on the cruise to be rather short and not always the most friendliest. We went to the movie theater once and found that the picture quality was horrible and they must of shown the Harry Potter movie ten times. We are a couple who loves taking formal pictures. We look foward to it and spend tons of money buying the pictures. We were not motivated to take any pictures, and most nights, after our 6pm dinner, we retired. We enjoyed each port. We didnt go through the cruise line and we always negotiated tours with the locals. By day 5, we wanted a change and couldnt wait to disembark. We have heard lots of good things about the Oasis and Allure so we will give Royal Caribbean one more shot, but we are treading softly. Read Less
Sail Date September 2011
Serenade of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.6
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.0
Family 5.0 4.0
Shore Excursion 3.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.4
Value For Money 5.0 3.9
Rates 4.0 4.3

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