151 Royal Caribbean Serenade of the Seas Romantic Cruise Reviews

This was my 10th Cruise and we decided on this one because there was 3 islands we have never been too. Serenade of the Seas is a smaller ship but very clean. All of the employees on the ship were friendly and helpful. The food in the ... Read More
This was my 10th Cruise and we decided on this one because there was 3 islands we have never been too. Serenade of the Seas is a smaller ship but very clean. All of the employees on the ship were friendly and helpful. The food in the windjammer & main dining room was fabulous. And we always found seats at the busiest time in the windjammer. If we had a question anywhere on the ship it would get answered. There was a lot of older people on scooters and they seemed to think they got around well in all areas of the ship. The only thing that I wish they could change up once in awhile is the merchandise on the ship. It is always the same items and the same sale prices on every cruise. Put out some different products and sales. I have been on other cruise lines but I find Royal Caribbean to be the best. Read Less
Sail Date March 2017
I chose this cruise because of all the great islands we could visit for a winter get away. The weather and the sun were just perfect! The cruise seemed to have so many seniors traveling on this cruise. They seem to take over the centrum ... Read More
I chose this cruise because of all the great islands we could visit for a winter get away. The weather and the sun were just perfect! The cruise seemed to have so many seniors traveling on this cruise. They seem to take over the centrum seating and it is hard to find a seat in the cinema and in the theatre because the seniors get there and do not move over to let others get seats. Since this is a ship that travels in the winter to the Caribbean it needs to address needs for seniors and needs for non senior guests for activities, seating and food needs. We had a hump room 9094 and we loved the balcony size. The Serenade of the Seas is the right size for a ship not too big like the mega ships are and not too small to not have anything to do. The elevators were fun to get on with the beautiful sea and ocean in front of your eyes. We ate at the Windjammer and watched a baby whale learning to breach the water on top of her Mama come right by us as we were eating! The food was good but not too special. Love the little bacon and cheese bread buns, not a fan of the tough beef items, need to offer less Indian food and add more Mexican ethnic food. Love the ice cream sundae bars and consider putting these bars back in the sweet treat areas so that the traffic flow is easier to get through. Reflections servers and staff are superb and hardworking kind and caring people but the food is not as good as in the past. Need quality and creativity to this menu. I would love to see the beds on this ship be designed for travelers needs. These rock hard mattresses and firm pillows are just horrid. The ports of call improvements that need to be done are provide golf carts to take handicapped people up to the pier front so they can get off the ship without feeling like they are being burdened by the long walks off these piers at some ports. In Barbados a shuttle bus was used and this allowed us to get off the Ship to the port front for an excursion. I have a walking handicapped due to a disease I have now and I still want to get off at ports but with 6 ports of call I could only get off at three ports to explore due to the substantial walk length which I cannot do. Read Less
Sail Date February 2017
We are regular cruisers on Royal, first cruise on this ship. We also cruise on Norwegian. This was the first time we cruised from Ft Lauderdale for our winter vacation, usually leave from New York or Bayonne but we wanted to avoid the two ... Read More
We are regular cruisers on Royal, first cruise on this ship. We also cruise on Norwegian. This was the first time we cruised from Ft Lauderdale for our winter vacation, usually leave from New York or Bayonne but we wanted to avoid the two days of cold weather and rough seas. It was a great choice as we had awesome weather for 12 days. The ship was very nice, clean well kept and the service was very good. We found the drink prices were higher than we remembered, drink of the day $11 ? The only other complaint we had was the lack of things to do after 11pm. The casino was open till 1:30 but that was it. If you are looking to party after hours this may not be the ship for you. The dinning was very good, we had purchased a package for specialty dinning and even did the "chef's table" which was excellent. Don't think we will ever cruise out of New York again! Read Less
Sail Date January 2017
We loved the intimacy of Serenade having had several cruises on RCI's larger ships. This cruise made us Diamond so we certainly plan more. Found My Time Dining to be just our thing having always done fixed time dining in the past. ... Read More
We loved the intimacy of Serenade having had several cruises on RCI's larger ships. This cruise made us Diamond so we certainly plan more. Found My Time Dining to be just our thing having always done fixed time dining in the past. Entertainment staff was one of the best led by Cruise Director Topi who we believe is our best experience of a cruise director yet. Loved the Centrum entertainment venue and found the Vintages on board to be even better than most. Staff there appreciated and knew wine better than any ship to date. Cruise director empowered his team effectively and more than we have seen in the past. As usual with RCI, never enough pool chairs and the usual chair hogs in Solarium and evening shows in the theater had more people saving 8-10 seats than we have had in the past. We ate at Izumi several times and thought it to be excellent. Loved the outdoor dining area in back of Windjammer. ' Read Less
Sail Date January 2017
We drove down from South Carolina the day prior to the cruise and stayed at the hampton Inn Fort Lauderdale Airport / Cruise port. They have a deal were parking in included in the room price for seven nights. The extra 3 nights cost ... Read More
We drove down from South Carolina the day prior to the cruise and stayed at the hampton Inn Fort Lauderdale Airport / Cruise port. They have a deal were parking in included in the room price for seven nights. The extra 3 nights cost $10.00 per night. It also included 2- shuttle tickets to the port. We needed 4 and the extra passes were $10.00 per ticket. We've decided that our next cruise we'll take a taxi as upon return the taxi to the hotel cost less than $25 for four of us included the $5.00 tip. The Hampton Inn was nice with a small pool, but nothing to brag about. We would stay here again. We always like to arrive at the port early so we can be on board early and get some pool time. We arrived at 10;45 and were onboard by 11:15 sitting by the pool. Included in our group we myself, wife and 2 - 13 year olds. Since we were early embarkation was a breeze. We stayed on deck 3 which was very nice. We have a great room stewart as always. The cabin seemed to be slightly larger than other rooms we've stayed in. The main dining room was good, but not great. Service seemed a little slow at times, but nothing to too awful. We ate here about half the nights. We ate 2 nights at Izumi and it was wonderful. If you enjoy Asian food, I highly recommend Izumi. We also ate at Giovanni's and it was wonderful as well. We ate most of our lunch meals and one night at Windjammer. It's all good buffet style food. The dinner night the food seemed to be especially good, so might give it a try at night. A few miscellaneous things: My 2-13 years had a blast. As always they made friends and had a great time. Service for the most part was fantastic. The Christmas and New Years Eve activities were very fun. Based on conversations with bar staff, they did raise prices at the bars particually on sparkling wines and champaine. I thought overall the ship was in good repair, but does need a little TLC. My wife and I both purchased the drink package and found it worth the money and it makes the transaction of buying a drink easier as there is no check to sign.. average drink prices are: beer: $6-7 fruity drinks $8-12, with most being $12 liquer pours $8-10 I had a bloody mary in the morning, a couple drinks during the day, a glass of wine or two with supper and a drink or two during a show. Overall I enjoyed my experience and would return again. Read Less
Sail Date December 2016
We chose this trip for the many island stops, some of which we've never visited. The ship seemed just fine for our needs. It's disappointing how many people talked about how old this ship is, or that they didn't like the ... Read More
We chose this trip for the many island stops, some of which we've never visited. The ship seemed just fine for our needs. It's disappointing how many people talked about how old this ship is, or that they didn't like the activities, entertainment or food. Honestly, it was fine for us, but in general it seems all ships/cruise lines are going down hill in food quality, service and offerings (that are included). Now, to get anything special, it's all extra, extra, extra. I'd like to see a few things. One is the crew not allowing people to save lounge chairs by the pool. It was posted in signs, but no one enforced it. Large groups of chairs were saved for a couple of hours without people in them. It's so discourteous of people to do this. Two, it would be nice to have a spa service and/or a spa/fitness seminar without feeling like we are being asked to buy a product. After a couple of seminars, I didn't even want to go to anymore as it's one huge selling scheme. Lastly, we did have some great waiters and service in the dining room, but some just weren't up to par with how to serve, timing, and personality. We tried the My Time dining for the first time, and loved the flexibility, and we met a lot of nice people, but I missed the consistency of one waiter/assistant waiter team that we got to know, etc. Not sure I'll do the My Time again. We had an inside cabin on Deck 3 this time. Quiet and great location in the back of the ship as just one deck down was where we'd get off boat for islands. Read Less
Sail Date December 2016
We started our holidays 12 days earlier as we flew to Puerto Rico from Vancouver to enjoy 10 days of sun before boarding our ship. We had an awesome time in Puerto Rico but the highlight of this trip for me was the cruise that was ... Read More
We started our holidays 12 days earlier as we flew to Puerto Rico from Vancouver to enjoy 10 days of sun before boarding our ship. We had an awesome time in Puerto Rico but the highlight of this trip for me was the cruise that was waiting for us. We then flew from Puerto Rico to Fort Lauderdale the day before where we stayed at a boutique hotel in Fort Lauderdale called The Nobleton Hotel which was about 15 minutes taxi ride to the cruise terminal. We arrived at the terminal around 12:15 pm. The check in was pretty fast. We did not have to wait in line and it went very smooth. Once on the ship we went around familiarizing ourselves with the different decks to see where everything was. Our cabins were not ready until 1:30 pm so we decided to go to the Windjammer for some lunch. At 1:30 pm our cabins were ready so we headed that way and to our surprise found that our luggage was waiting for us right outside our cabins. That was a great bonus for us as we were able to organize ourselves and get ready in time for the sail away party. I chose this itinerary because I wanted to go to St. Lucia and some of the ABC Islands. I was not disappointed with my choice. We enjoyed every single island that we visited. In Antigua and St. Lucia we did shore excursions through Royal Caribbean and the rest of the islands we did on our own. With regards to food, I was not thrilled with the food at the Main Dinning Room. Some things were good and others were not good at all but our waiters Gabriel and Mara from Brazil were great. We ate there every night except for one night we went to Giovanni's and another night we did the Chef's Table. We had breakfast (except one morning where we went to the MDR but was not thrilled with it) and lunch (except one lunch that I went to the MDR, and tried their salad bar that they prepare in front of you) every day at the Windjammer and sat at the back overlooking the ocean. That was a very nice thing to do every day. We enjoyed the entertainment on board. We missed a couple of shows like the ventriloquist, because that day we did not feel like going to a show and also the Beatles as we were at the Chef’s Table that night. Most of the mornings when getting to port we will get up early and run to the Helipad where you can see as we approached the ports of call. That was a great experience to do every morning as you are standing on the helipad and the ship is slowly sailing to the ports. In Antigua, there was on the pier already a Holland America ship, the Rotterdam. In St. Lucia, there was one ship called Club Med 2. In Barbados, including our ship, there were a total of 6 ships. There was from Celebrity, the Eclipse; from P&O, the Britannia; from Seaborn, the Royal Clipper; from Oceania, the Regatta; plus a yacht that we couldn’t see which ship it was. In Grenada, at the old pier, the Sea Cloud II was there. And in Aruba, there was again the Britannia from P&O and from Thomson Cruises, the Tui Discovery. Regarding the bars, every time we wanted to go to the Schooner Bar it was like a freezer in there so we just did not have any drinks there. The same thing with the Safari Club, it was too cold. I understand it is hot outside, but that does not mean that you have to freeze while inside. We had a drink once at Vintages and the bartender was really nice. He provided us with some tapas at no charge to go with our drinks. We had a few drinks on Deck 4 by the Centrum, but forgot the name of that bar. The service was great. Also had a few drinks from the bars by the pool. When you tell them how you like your drinks (like not too sweet or more lemony) then you have a really nice drink. At Giovanni’s we had an excellent dinner there one night. The food was excellent and our waiter was really nice. There was a lot of food and every dish was delicious. We followed the waiter’s recommendations and we were not disappointed. We had some appetizers, as well as a caprese salad followed by some pastas (mushroom risotto and gorgonzola gnocchi. Sole fish and lamb chops. And of course we had to have tiramisu, cannoli and panna cotta. The Chef’s Table for me was the highlight with respect to food. We were greeted with a glass of champagne. Once everybody arrived (we were 10 people in total) we headed to the table. The chef explained to us, course by course, how he will make the dish, the waiter will bring our dish and then he will explain the wine that he was pairing it with. This was for all six dishes that we had. Six courses, six different kind of wine (full glasses). I think at the end of the night we needed somebody to take us to our cabins. Just kidding. Every penny was well worth it for this dinner. I definitely recommend it. Islands: In Antigua we did the Catamaran and Snorkel shore excursion through Royal Caribbean. The staff was really pleasant. It was not the best snorkel that you can find as not too many corals but there were plenty of fish. The rum punch was the best that I have had on all islands. After the excursion we took a taxi to a close by beach where we stayed for a couple of hours and arranged with the taxi driver to pick us up and he did. We enjoyed this island. In St. Lucia we also did the excursion through Royal Caribbean. We did the Catamaran view of the Pitons with snorkel. This excursion was in the afternoon, so in the morning we hire a taxi that took us around some parts of the island. Very beautiful. I was impressed with the luscious vegetation and our driver was really nice. The shore excursion was nice. It is just incredible to see the Pitons from the ocean. The view is quite something. The snorkel was OK, just off the beach. On the way back we were served some punch but this was not as good as in Antigua as it was too sweet. We were listening to Christmas carols on the boat with a Reggae style. Quite funny. I will definitely come back to this island. We didn’t do a shore excursion in Barbados through RCI. Instead we hired a taxi for over 3 hours and he took us around the island. He was great. We told him more or less what we wanted to see and he took us there. We negotiated a good price and were very happy with what he showed us. He then dropped us at a beach close to the terminal and he picked us later after one and a half hours. Grenada was the island that we liked the most. We hired a taxi and he took us to several areas of the island. We were very impressed with the beauty of this island as we really did not do our research here and it was quite beautiful. Our driver was very knowledgeable and very pleasant. He then dropped us by the old pier as we wanted to walk through some of the streets of Grenada. We will definitely come back to this island as well for sure. In Bonaire we didn’t do much. We just took a taxi to a beach and stayed there all day. We took with us our snorkeling gear as we had heard there was good snorkel there. We saw lots of fish. We took a taxi back to the pier and walked around looking at some of the shops. In Aruba we took a public bus to Fisherman’s Hut where my DH was able to windsurf. He was very happy about this, as he has not been able to snorkel for a few years. After he finished windsurfing we walked towards the hotels and resorts to find a beach were we could find some facilities, like food, water and bathrooms. After several hours we took the bus back to the Pier where we walked around the many stores around the area. We would want to come back to this island and stay at the resorts with all the kids and grandkids. The last day at sea we did the “All Access Tour”. That was lots of fun. We were taken to the galley, back stage and the bridge among other areas. For me, as a foodie, it was impressive to see the kitchen where they make all the food for the different specialty restaurants and the Windjammer and the MDR. Impressive. The bridge was quite something, being able to talk to the Captain and their second in command where they explained us everything. We found it quite interesting. My overall experience was fantastic. We would definitely come back to this ship. We didn’t feel that the ship was old or anything like that. We saw that it was maintained all the time. Cleaning and painting whenever they could. Read Less
Sail Date December 2016
Last year at this time, we took the 11 day cruise on Serenade of the Seas, rating it an A. This year's 10 day cruise doesn't rate above a C. Last year's WOW has evaporated. On the positive side, the ship was clean, and ... Read More
Last year at this time, we took the 11 day cruise on Serenade of the Seas, rating it an A. This year's 10 day cruise doesn't rate above a C. Last year's WOW has evaporated. On the positive side, the ship was clean, and the staff was friendly, courteous, and attentive, but grossly overworked. Our room attendant was superior. The Concierge Lounge and its entire staff were superb. On the negative side, we have experienced numerous disappointments comparing both cruises. Docking twice in industrial/cargo areas was unacceptable. Dining room food choice and quality have noticeably diminished. Entertainment aboard ranked near the bottom of all our cruises, although the new crew of singers and dancers was excellent as was the band. It seems with each cruise we take, RC has either eliminated or cheapened something else. Sliders rather than steak on the classic dinner menu: really? There are fewer room attendants with many more rooms to clean. We noticed the same downsizing of staff and increased workload in the dining room as well. Staff cuts are very apparent. Departure from the ship was chaotic as the procedure differed from the printed procedure. Consequently, we were 45 min. late leaving the ship even though we had priority departure. Royal Caribbean needs to focus on returning the quality that formerly existed in the smaller ships rather than placing all the emphasis on the new big ships. This was our 20th cruise on Royal Caribbean and 25th overall. Royal Caribbean better shape up or we will be shipping out. Read Less
Sail Date December 2016
We chose this cruise because it went places we hadn't already been. We had a nice cabin in the quiet area of the ship. Our cabin attendant, Gerrylyn, was just okay. The food in the main dining area was fair, which was ... Read More
We chose this cruise because it went places we hadn't already been. We had a nice cabin in the quiet area of the ship. Our cabin attendant, Gerrylyn, was just okay. The food in the main dining area was fair, which was disappointing since we normally prefer to eat there even for breakfast. All of the table service crew were fantastic, especially the coffee servers in the buffet (sorry I didn't get your names). Chops was great. I believe they make the general restaurant food a lower standard so you will pay to upgrade to their specialty restaurants. The entertainment was excellent as well. We didn't go to every show, but every show we saw was worth it. We even enjoyed a few movies while onboard. One disappointment, which is on every ship, is that smoking in the confined space of the casino keeps us out. I guess that's to our advantage in the long run. Lol! We enjoyed the ports. We did a couple of island tours and spent the day at Moha Beach in St. Maarten watching the planes fly over our heads. Overall it was very relaxing and we are planning for next year. Read Less
Sail Date December 2016
Greeting Folks,, I am sharing my thoughts on our recent first ever cruise. We chose Royal Caribbean’s Serenade of The Seas because of it’s size (not a mega sized ship) and from reports from users who have sailed with this specific ... Read More
Greeting Folks,, I am sharing my thoughts on our recent first ever cruise. We chose Royal Caribbean’s Serenade of The Seas because of it’s size (not a mega sized ship) and from reports from users who have sailed with this specific ship. The focus of the trip was to celebrate our 27th Wedding Anniversary and to escape from Canada’s prolific Winter Wonderland for a couple of weeks. I will provide an overview of our experience in a somewhat narrative style. At the end I will provide a link to a small viideo/photo montage of our trip. Please note all excursions were booked through Royal Caribbean prior to departing Canada. Day 1. We departed from Ottawa Canada, via Montreal, on Air Canada en-route to the ship’s port city of Fort Lauderdale. It was recommended that due to the potential uncertainty of winter travelling (especially from certain parts of Canada), it would be prudent to give ourselves sufficient time in case of weather related flight delays. This allowed us to relax for a day before boarding the ship on day 2. We stayed at the Rodeway Inn for the one night. Our impressions of Rodeway Inn. The facility is clean and I would rate it as a 3 star establishment. We were picked up at KFLL with their airport shuttle service. When we arrived, it took some time for check in as service seemed rather slow. Once we received our room key, we went to our designated room to drop off our luggage. We decided to go for lunch and immediately discovered upon leaving our room, that the door would not lock. After confirming this a couple of times, we let the front desk know and they sent someone over who then proceeded to reinforce the door hinges with an electric drill. I was somewhat sceptical as to the effectiveness of the procedure, but it seemed to do the trick. The only eating establishment within walking distance was the Marina 84 Bar & Grill. While it looked to be a part of the Rodeway building, I found out it was not owned by the hotel. Food was pretty decent; some alcoholic drink prices seemed somewhat high, but that may have more to do with the fact that there were no other competitive establishments close by. Day 2 / 3 / 4 Pre-Boarding Rodeway again provided shuttle service to the ship terminal. This shuttle was not free however. I believe it was $2 US/ per person. We chose to get to the terminal early (again through advice given to us) in order to see if we could beat the crowds. As it turned out we did end up close to the front of the line, but the terminal doors did not open for almost an our after we arrived. Checkin was fairly straightforward; basically like at the airport. We had all of our documents printed (baggage tags / sea pass docs etc) so we went through very quickly. We were assigned to a specific seating area in groups, as they were boarding the ship in sections. Once our turn for boarding came up we were photographed (I guess to match the sea pass) and allowed to board the ship. On Board We tried not to look too much like cruise newbies, but failed miserably. We did not care :) It was a great first time experience. The basic things that we initially saw are captured in the video montage. Given that we had over two days of sailing prior to reach our first port of call, we made good use of the time getting to know the ship and her crew. Everyone was genuinely helpful and very pleasant. The ship was clean and easy to get around. I have read other reviews that say the ship seemed worn and is overdue for refurbishment, but maybe it was because this was my first cruise and I have no prior frame of reference; but It looked great to me. Our ocean view balcony stateroom seemed (surprisingly) larger than I expected it to be. I really could not tell from the pictures that I pored over while planning for the trip, but the room was very comfortable. More than enough closet and drawer space for two people. We were very happy with the room. Food The stories we had heard leading up to our first cruise made us think you would be wading in food! :). Food was in abundance, but we learned through others we met on board that the amount (and to some extent, quality) has somewhat diminished. The main food area is the Windjammer Cafe and for me, the quality varied from day to day. Sometimes the lunch menu was better than the dinner menu, and vice versa. We did book one night (our anniversary) in the Chops Specialty restaurant and that was exquisite. We really enjoyed that. We ate two or three times in the Reflections dining room for dinner and one time for breakfast. Two of the three dinners were average, with one being good. The one breakfast did not fare so well, but your mileage may vary. It took me 4 days to discover that you could order seconds when eating in Reflections and it took 5 days for me to find out that the desserts in Cafe Latitudes was free. :) The Park cafe had good salad selections and was my favourite spots for getting toasted bagels with cream cheese and salmon. Entertainment We attended Shows in the Tropical theatre that included Stand-Up Comics, Musicals etc. For the most part, were pretty good, but with varying quality. To be fair, it would depend on your own tastes and preferences. We tried to see a movie one afternoon in the ships cinema, but it was full. We discovered that whatever was showing in the cinema, was also available on your stateroom TV. Other Activities You will never be able (nor would you want) to do every scheduled activity onboard. We took part in a couple trivia games; watched a World Sexiest Man contest by the main pool (I cannot honestly say what possessed me to do so), as well as a Belly Flop Competition. We did discover our favourite spot on the ship - The Safari Lounge. especially sitting right by the floor to ceiling windows at the stern of the ship. A nice place to chill out with a book. Meeting Others We had missed a first time cruisers meeting on the 1st or 2nd day at sea, but invariably met people while dining. After two dinner bookings by ourselves in Reflections, we wanted to just join in at a group table to get to know others. Ports of Call We had selected the 10-Day Southern Caribbean itinerary that included the following Islands: Day 4 - Tortola BVI No planned excursions. We just walked around town. We did not really get to see any location highlights. Day 5 - St. Kitts - Plantation and Beach Excursion The only real hiccup in an otherwise fantastic cruise. The excursion itself was very good, but there was a fair bit of initial miscommunication pertaining to where and what time to meet for a planned day excursion. We were told to wait in a specific section on the pier after disembarking. We sat under a tent for about 35 minutes. I got up to look at the signs other excursion reps were holding up, but did not see ours. Went to the washroom nearby and when I exited I just happened to be passing by someone with a sign with really small print, and discovered it was our excursion. I confirmed that with them and they said they had been waiting for almost 20 minutes for the “final two” passengers. I was somewhat put out as we were told twice too just wait by the tent. No one called out that the excursion was boarding and we were not told how to find our excursion rep. I took it up with Guest Services after we got back on board later and they apologized. I did recommend that things should be more organized. Day 6 - Dominica - Rain Forest Excursion Our excursion on this island was to the Rain Forest. We had an excellent tour guide and thoroughly enjoyed this small island and its people. Day 7 - Antigua No planned excursion as we just walked around the capital city of St Johns. Again, not really much to see given that we were limited to just a small radius around the ship Day 8 - St. Maarten - Our Anniversary - Island Tour Excursion of The French & Dutch Sides Our most disappointing excursion, as our expectations were not met. The tour guide diligently pointed out things such as car dealerships, supermarkets, high schools and a few statues located in roundabouts. I guess I was looking for more on the history of the island, landmarks such as a fort up on a hill were only given a passing mention. We were brought to what I can only describe as “tourist traps”. Stalls selling locally crafted clothing and trinkets. We would have been better served if we took ourselves to a beach for the day. Please do not get me wrong. I do not begrudge anyone trying to make a living in these islands. For the most part that is their only source of livelihood, but if you have to navigate the same scene at every port of call and while on an excursion, it can become a bit tedious. Lessons learned I suppose. Given that this was our first cruise, we opted to “play it safe” as far as excursions went. Now with one cruise under our belt, we are already defining what we will do differently next time. Arriving Back In Florida Our flight back to Canada was scheduled to leave at 1:50pm, but we left the ship early due to the fact the ship had set a later than expected disembarkation time. We had previously booked a shuttle from the terminal to the airport for 9am, so we had to push our off ship time earlier to make the shuttle. Getting back to Canada was disruptive due to flights being affected by east coast winter weather…and yes our luggage made it home one day after we did. Better then, than on the cruise, so we are not complaining. Summary and Conclusion This was one of the best vacations I can ever recall taking. It has adjusted my viewpoint on all-inclusive resorts. I guess I have gotten the bug because I definitely will be planning to do this again in different geographic locations. Hopefully I have been able to give a sense of what a first cruise feels like, but it goes without saying it will be a different experience for everyone. One thing I know, there is a lot more to cruising that I am yet to learn. Video Montage (approx 16min) - https://www.youtube.com/watch?v=rTx62TEu3x8 Read Less
Sail Date December 2016
 We returned last week from our wonderful cruise on the Serenade for our Thanksgiving cruise from Nov. 21 to Dec. 02.   Let me begin my review with debunking a few rumors.........fleet wide, I hope.  We were offered fresh ground pepper ... Read More
 We returned last week from our wonderful cruise on the Serenade for our Thanksgiving cruise from Nov. 21 to Dec. 02.   Let me begin my review with debunking a few rumors.........fleet wide, I hope.  We were offered fresh ground pepper ten nights out of eleven.  I had brought my own, more as a joke but never had to use it.   Parm was also served when the dish called for it. The very best debunking of rumors was meeting several Pinnacles in the main theatre and having wonderful conversations about everything and anything including status level.  They were some of the nicest people aboard.  I hope this was not an unusual situation for our sailing. and a very Happy Birthday to Bill celebrating his 64th. Hope to meet up with you on another sailing and buy you another White Russian. OK, that out of the way, we drove from Myrtle Beach to Melborne and that was enough.  We stopped to eat at Appleby's and needed to find a hotel.  Bad area to wing it as the space launch sightseers had booked everything for miles.  We could not find a hotel with any vacancy until hotel number 5, we took it and almost walked out as it truly was a dump of a rathole that was probably rented out by the hour.  We were way to tired to continue so we took a blanket and pillows from our car and made the best of it.  Going on a cruise is an adventure and seedy hotels on the way may be part of the experience.  We were out of there by 7:30 am and were very lucky not to have brought out any bed bugs with our own blanket and pillows. We arrived at our reserved hotel with free parking and free shuttle.  I believe the Quality Inn on Hollywood Blvd.,it was not ready for us as we were extremely early.  We were offered a light late breakfast and coffee by the sparkling pool and beautiful flowers. This was turning into a great day, and it became better as the day wore on. After checking in and breathing a sigh of relief, we walked to Walgreen's for batteries for my camera with no luck.  Surely they will have them on the ship.  We purchased a few items and went back to take a nap.........hey, we are on vacation and all that driving is exhausting! We decided on an early dinner at Rickey's across the street.  Rickey's  was recommended by a cruise critic member who I'd like to thank.  Rickey's is the local Cheers and our waitress did say she knew everyone's name around the bar and half of the booths!  This is a family run "joint" since the '50's with lots of personality.  It can get quite loud with 19 TV'S on football and Nascar.  As the saying goes........"Go with the flow"  We did and had a happy hour wine and their special of two twin lobster tails with a side for $25.  The price was amazing, the food was awesome, and we felt very welcomed to this neighborhood sports bar. We walked back to the hotel for some TV and an called it an early night as tomorrow was the big day.  We are going on a cruise!  We had to drive a few miles to the sister hotel to pick up the shuttle. About six couples were already waiting with their luggage, and we still had two hours to go. We were told well over a hundred people had to be shuttled and it was first come first served.  We were offered to be taken to the terminal early for $2.00 and we jumped on that as the chaos had not yet begun.  Good Move! We arrived at the terminal a bit after 9 am and yes the doors were not opened yet, but our luggage was checked and we met up with DH's brother who flew down that morning.  We were at pier 18 were the Oasis used to be. Once we were allowed in, they really checked your status so BIL was separated from us and we met up in the Windjammer. We boarded about a half hour later than usual as the coast guard was doing some once a year inspection.  Waiting wasn't bad as we were going on a cruise.! The bad news.  BIL developed a choking, coughing problem that got worst.  We insisted he see Medical during Muster, he was taken off the ship to Broward County Medical Center.  We were  kept informed by the ship's Doctor and were able to call the Hospital and his cell, with no answer.  We finally reached him at home days later where he was back in the Hospital with walking pneumonia.  He is much better now, but missed the cruise.  Yes, we all had insurance and it came in quite handy for my BIL. After being on the Anthem, our guaranteed balcony cabin was a bit tight, but really no complaints.  It was very private, forwrd 8508 and I would book it again.  We were assigned our cabins within hours of booking. The cooler was bare, so our wine and ice bucket and a few waters fit just fine. Our steward, Victor, was a gem and one of the best we ever had.  He brought us extra pillows, kept our ice filled and was just so pleasant. We ate in the MDR each night and the dress code was all over the place.  We were at a ten top and ate alone the first two nights.  On the third night we were invited and approved to join two British couples at another ten top.  I know we made life time friends and had such a wonderful time .  I even developed a slight British accent that I found quite lovely but drove DH crazy.  We had a lot in common and the conversation flowed with ease.  We were very happy to be able to join them as they did with us.  We looked forward to dinner, always found something we liked, and had our fill of escargot.  And if I remember correctly, the beef was on the menu the first night.  The everyday menu had sliders and the steak was removed.  Steak was on the menu a few nights and it was excellent and twice the size of Chops.  I heard that Chops had gone down hill. Our first port was Antiqua and we did a ships shore excursion snorkeling on a cat.  Our tickets said to meet on the pier,  We were  late getting in and were NOT allowed to exit with tour tickets in hand.  We were told to go to the theatre to get a sticker..........no way were we getting out of that line and did manage to make the tour.  If anyone is booked on deck 3 center to aft, you may want to rethink it.  On port days, it will be quite noisy and almost impossible to get in and out of your cabin with the line waiting to get off the ship. The snorkeling was wonderful,  We saw stingrays and the usual Doctor's office aquarium fish.  The rum punch was good too.  We came back to the ship, had lunch , then walked around a bit.  Nothing new in Antiqua. We zip lined for the first time in St. Lucia over the Pitons.  It was exhilarating and a check off the bucket list.  We have some interesting talk for upcoming  holiday family dinners.......Mom Mom & Pop Pop did  WHAT?  And yes, they know about the I- FLY on Anthem.........check!!  OK, back to the catamaran and another day of rum punch and reggae back to the ship.  We had lunch and watched a movie in the cinema. We canceled our tour in Barbados as BIL wasn't there to enjoy Harrison's Cave.  We had done that before, so we just walked around the terminal area and picked up four bottles of vanilla for the family as they requested.  We went back to the ship, the vanilla made it with no problem, had lunch and enjoyed our balcony. We had been to Grenada in 1999 and 2000 and did not recognize it.  It has turned into a shopping mall and quite expensive.  No more $1 beers.  We were hoping to hook up with our tour guide way back then, but no one knew who we were talking about.  It was disappointing.  We also thought the locals would be dancing in the streets with the news of Castro, but most of the venders were young and History is being lost.  If you don't know what I'm talking about, watch Heartbreak Ridge with Clint Eastwood..........great movie! Next was Bonaire which we had also been to before in 1999 and 2000.  It was as clean as I remember it, and we were off to snorkel again sailing on a Samori Junk.  It was amazing, and I swear we saw what I named an American Flag fish, the tail was red and white striped and the body was white with blue spots that looked like stars.  The fish was very bright in color and was not on their charts.  We saw three of them. We have been to Aruba many times and had nothing booked.  Since we loved the snorkeling so much, we booked another one which was the best of all.  We were on another cat, had an excellent time snorkeling again, and this time you had the option of enjoying something other than rum punch.  The bartender made a dozen "glowing neon" drinks at a time.  Mine was green, he called it a green iguana.  It was 90% booze, vodka, at least 4 different types of local rum, a splash of blue curacao and banana liquor, pineapple juice and shaken up with coco loco.  I had three, I don't remember much after that, but was in no pain. The cat turned into a dance party and all was well.  I'm sure we needed a shower and a nap after that. The ship The Serenade does need some updating, but this did not in any way effect our cruise. After being on the Anthem, it was a pleasure to be in a real Schooner bar with windows and nautical décor. Elevators were slow. Getting wine or any drink in the dining room was a joke.  If you were served before the dessert menu, you were lucky.  We learned to carry wine in. The crew. The crew was amazing, the CD was Topi and very likable.  A shout out to Melody, behind the bar in the Centrum who kept us filled with Moscato. Our waiters, Joy and OK, you really didn't think I'd remember, but soooooo cute.  You guys were amazing!! Our M&M Thank you to Royal and all Cruise Critic members who had a hand in planning everything.  It was well attended. Also a thank you to Janet who organized our slot pull. Surprises This sailing on the Serenade had two Vet's meetings that were both well attended. Most of the passengers knew the rule about letting people off the elevators before trying to get on. This sailing was a very International crowd and very little children. The Thanksgiving turkey was moist and delicious, but the stuffing was a blob of mystery. No Silent Party that we always look forward to. We bought the Surf and Stream package on sale.  It worked for us, we used email and watched a bit of TV on our FIOS.  Put the extension cord in with your two computers. Even with worrying about BIL, this 11 night adventure was a very positive experience and a wonderful cruise  with the nicest of passengers.  I hope your experience on the Serenade is just as great. Thank you for reading, Ocean Dancer Read Less
Sail Date November 2016
My husband wanted to take a cruise and I only agreed if I could check Barbados off my Bucket List. We liked the various ports of call on this itinerary and booked it. We haven't cruised for several years. I had always wanted to try ... Read More
My husband wanted to take a cruise and I only agreed if I could check Barbados off my Bucket List. We liked the various ports of call on this itinerary and booked it. We haven't cruised for several years. I had always wanted to try Royal Caribbean but I came out feeling they were good but not as good as their hype. I'm from the old school, and really did not see any Bargains as far as alcoholic beverage options were concerned. I did like the staff and had few complaints on their food. Granted, we got a pretty good deal price-wise for the cruise, but still felt like we overpaid on their beverages. The guests on board were wonderful, and I met quite a few frequent cruisers who were just like us...normal people. The difference was they just happen to spend most of their holidays cruising the world and being taken care of. One major disappointment, however, was that we were there also for my husband's birthday. The only "special" thing that was brought to our cabin was an onboard rebook special that was no longer being offered. We tried to go to the booking desk, anyway, and find out what options we had and the person there needed some lessons in customer service. She was straight and to the point advising there was nothing she could do, that it was a mistake. We left with a very sour taste in our mouths. I am pretty sure we will go to one of the other cruise lines when the next time rolls around. Read Less
Sail Date November 2016
RCCL has disappointed us for a very special trip. If not for the Islands, the friends we made on board and some of the staff, this would be rated the lowest rating. I'll start with the good: 1) Cafe Latitudes- the BEST! (Better ... Read More
RCCL has disappointed us for a very special trip. If not for the Islands, the friends we made on board and some of the staff, this would be rated the lowest rating. I'll start with the good: 1) Cafe Latitudes- the BEST! (Better than Starbucks- in fact, we had Starbucks the day after and though it was horrid compared to the Caramel Macchiato on the ship!) 2) Not hearing loud speaker announcements every 5 minutes for sales pitches like another cruise line 3) The elevators (while not perfect) were really overall good in getting. Minimal frustrations. 4) Most staff members very friendly and helpful - some were just rude and snippy, but considering the conditions and some other guest behaviors, I can't say I blame a few of them. 5)Some staff did try to rectify problems- Assistant housekeeping manager being one, the MDR manager another. 6)Photography team were fab 7)Muster was the best-- love not being out in the heat! (not sure if that went for everyone or not but I was happy with seat inside for this short event) Now for the disappointments: 1) Not having decoration packages available (cancelled 2 days prior to sailing- turned out to be vendor's fault but Main office was little help- Ship housekeeping acted on my email of disappointment) 2)Communications between main offices and ship are horrid... who is to blame is not my problem. I know the notes were in the system as I put them there myself! (and, no, I did not book as an industry reduced passenger- I pay as a regular guest when I travel) 3)Communications on the ship are bad- excursions cancelled- note put on door late when we were out enjoying ship and find note too late to follow instructions to confirm an alternate- excursion desk tells me next morning Guest Services could have helped-- but their voicemail (which I got in the morning) and note did not say to contact that desk! Also every invite and a lot of the compass important notes had the wrong day of the week listed... or the day of the week was right but the date wrong. 4) Cabin attendant taking food out of our room when we hadn't touched it-- just assumed we didn't want it... (covers still on and untouched)... when in fact we were keeping it for later only to return to find it gone..not big deal for ship provided food but when I paid for the in room delivered goodies and they were taken out without asking, then big problem! 5)Not getting what I asked for in notes (ice bucket for wine and wine glasses- on notes and asked 2 times).. 6)Finding our door cracked open 2 times and 1 time propped open (cabin attendent cleaning but not in room and didn't come to the room for 5 minutes after we had entered)... I get that they go into cabins but to leave a door open to anyone to waltz in is not acceptable 7)Putting us at table for 12 when we requested table for 2 8) Serving us Lobster bisque (allergic to lobster) when we ordered Chicken Consumme with ricotta (luckily my allergy is mild and husband who is severly allergic wasn't at table to eat--- yes, I know consumme is supposed to be clear, but with riccotta and something else listed, I wasn't sure if Chef blended it to make it creamy and took 3 bites before I could work out why it tasted different)--- they were only 'mildly' concerned, though they did send our food to the room to eat after i had recovered from the medicine to counteract the allergic reaction 9)Listing events in the compass only to have the shops say they weren't scheduled or didn't know they were scheduled 10)The food was mediocre at best but most of the time was horrid... even the desserts were horrible (except 1 night in MDR with Baked Alaska). Goat cheese in mashed potatoes??? really? 11)Bring back the smoking on balconies and provide closeable ashtrays on the port side balconies for those who do want to smoke! (mind you, we made a lot of friends on the smoking deck, so it wasn't bad, but a middle of the night or early morning smoke requires a jaunt that makes it a pain...besides, those smoking on the upper decks are throwing butts out to the sea because they don't have enough ashtrays up there and thereby make the policy a joke since the origin was because someone threw a butt out and it landed on another balcony) 12)Entertainment-- this was so so. Some good, some walk out early quality. 13) More variety in movies- 10 days and repeats 14)Better choice of TV channels (not everyone likes CNN) 15)telephones that ring to the right department- called room service and ended up with next cruise only to be told to call another extension 16)Better room service choices.. Carnival has you beat on this one (and that is a sad statement) 17)Better excursion choices 18)Better beds- 10 days on concrete mattress with pole in back and dividing the two twins does not make for happy campers... and that was with a mattress topper 19)tell cabin attendant to not turn water temp to full heat every time they are in room...and to provide more than 2 towels when a couple are staying in the room --- some women have long hair and need 2 towels! 20)Disembarking was a disaster.... unorganized and the CBP/TSA blamed the ship; the ship blamed the CBP/TSA... the guest suffered standing in a queue for 1.5 hours missing car services, flights and incurring massive frustrations... So, don't tell guest on board when they ask that it is a breeze and not to bother with Express when they ask in advance.... I would have rather have struggled with our 4 rolling bags and gotten off early than go through that disaster again. Read Less
Sail Date November 2016
My wife and I sailed on Serenade of the Seas for its 10 night itinerary to the Southern Caribbean. We booked the cruise many months in advance and shopped for the best deal we could find for a longer cruise sailing from Florida since we ... Read More
My wife and I sailed on Serenade of the Seas for its 10 night itinerary to the Southern Caribbean. We booked the cruise many months in advance and shopped for the best deal we could find for a longer cruise sailing from Florida since we live in Florida. We chose the cruise because we had sailed on a Radiance Class ship in the past and enjoyed it. We also liked the amount of sea days and the ports of call. When we arrived in Fort Lauderdale we found our parking lot and parked our car. We chose not to park directly at the cruise terminal because of the price. Instead we parked at Park 'N Go and were shuttled to the cruise port by bus. We found that by paying online and parking offsite we saved a considerable amount on parking. We were happy with the service and facilities at Park 'N Go. Embarkation was a breeze at Fort Lauderdale. The lines were fairly short and were managed very well by Royal Caribbean. The Royal Caribbean staff that checked checked us in were very helpful. After we received our cards we headed aboard the ship. Things were a little confusing when we arrived on board deck 5 via the gangway. It was not clear what door we should use. There were some areas that were taped off with caution tape as they were making preparations to sail. It worked out and we found our way, but we did get turned around initially. We headed to our cabin to drop off our hand luggage that we had carried aboard. The room was what we expected for an interior cabin. It was in good condition and it was clean. One inconvenience was that when we made the reservation I let Royal Caribbean know that we wanted the bed made into one bed not two twins. However, when we arrived it was set up as two twins. Our room steward fixed it promptly and was friendly. She did a good job throughout the cruise. She was friendly and helpful. We had no problems with our cabin. After settling in we headed to the Windjammer to get something to eat. It was fairly busy. It seemed that the quality of the food in the Windjammer was slightly lower than the last time we cruised on Royal Caribbean. It was good and we did not have any complaints. We had a late seating in the dinning room and our waiter, Lenny, was very good. Along with his assistant server, Viktoriia, they did a good job. Again, I noticed that the quality of the food in the dinning room was slightly lower than when we sailed on Royal Caribbean 7 years ago. The food was still pretty good and some of the dishes remained the same (shrimp cocktail, escargot, and creme brulee, for example). We ate in the dinning room each night and we were pleased by it. We ate some lunches in the Park Cafe in the Solarium. The food there had sometimes set out for too long and was not always fresh. It was not dangerous or unsanitary, just not fresh. Also, there was a young woman who was working behind the counter at the Park Cafe who was not friendly at all. She never smiled and she did not respond to polite conversation. She only serviced the order. I noticed a couple days into the cruise she had been moved to a clean up position and another staff member was doing the serving. We made use of the fitness center regularly. The equipment was well-maintained and there was a good variety from treadmills to selectorized weight machines to a set of dumbbells up to 75 lbs. We also enjoyed some of the other amenities on the ship like the miniature golf course and the athletic court. We attended a couple of shows. Some of them were not to our taste, but most of them were well-done. One show was a pop piano concert put on by the performer was talented, but seemed frustrated by being on a cruise ship where things were not run the same as on land. We did attend a trivia event as well as an evening of Karaoke. The cruise staff ran things well. The service on board was very good. Our dinning room servers were great. Our room steward was good. Throughout most of the ship the staff was quite good. We enjoyed the ports of call on this cruise. We took the excursion over to Virgin Gorda to the Virgin Baths while we were docked in Tortola in the British Virgin Islands. I would recommend this excursion it was well-led and the Baths are beautiful. Some of the areas require some crouching and climbing, but it was worth if. We enjoyed our visit to St. Kitts, but we did not book a ship excursion. Be aware that in St. Kitts people will walk up to you and put a monkey on your shoulder or on your head and want you to pay them for using their monkey for a picture. They will do this without your asking. I was able to head them off, but if you are not firm (but polite) with them, you will find yourself with a monkey expense. In Dominica we took the excursion to the Titou Gorge and the Heated Natural Pools. Our guides on the excursion were good. However, the water level was very high in the Titou Gorge and we were not able to swim against the strong current up to the waterfalls. It was still a beautiful area and the heated sulfur springs were very nice. In Antigua we took a walking tour of the town. Our guide was good and it was interesting. This was an average excursion. In St. Maarten we sailed on the tall ship Mercedes. It is a beautiful vessel and it was very peaceful sailing the coast of St. Maarten. We sailed out toward the airport and watched the planes taking off and landing near the beach. If you get sea sick I would not recommend this excursion. The biggest complaint I would have on this cruise was disembarkation. The process took an hour and a half. Initially there were only two or three customs offices checking the thousands of passengers getting off the ship. It was ridiculous. Something needed to be done very differently. Serenade is a beautiful ship, but is starting to show its age. There were areas that would benefit from some painting or staining. It does not have all the amenities of the larger ships, but the size is big enough to have things to do, but not so big that it feels crowded or overwhelming. I would recommend the Serenade of the Seas and the Southern Caribbean Itinerary. Read Less
Sail Date November 2016
RCL is pushing hard to specialty restaurants dining just to made more money. plus they can cut even more staff. MDR is serving less entree's and poorer quality. Windjammer is better food but the same food everyday. Bright spot of ... Read More
RCL is pushing hard to specialty restaurants dining just to made more money. plus they can cut even more staff. MDR is serving less entree's and poorer quality. Windjammer is better food but the same food everyday. Bright spot of cruise is the staff from the Captain down are 5 star. Please remember that your servers, waiters, bartenders and room attendant do not get paid very much, so please tip them. This cruise is not our first. we are a cruise away from making Diamond class. I'm also a stock holder but not happy about the way RCL is headed. If this had been my first cruise not sure i would book with RCL again. But the rooms and staff win me over ,their both great. The ship needs a touch up, little rust showing, and wood could use a little care. Could use a good dusting in public areas. Our cabin was super clean, no spots or worn places. Read Less
Sail Date October 2016
We chose this cruise because we had not been on this itinerary before and it seemed like a good alternative to the Caribbean. When we first booked the cruise, over 1 year before sailing, our travel agent told us that the only option for ... Read More
We chose this cruise because we had not been on this itinerary before and it seemed like a good alternative to the Caribbean. When we first booked the cruise, over 1 year before sailing, our travel agent told us that the only option for dining was my time dining. When we met with our travel agent he asked us which seating we had chosen and explained that he had earlier told us that there was no seating times and only my-time. So I am not sure if he messed up when we booked or that the cruise line later added the two seating times. Our travel agent believes that with my-time you can just show up and let them know you would like to eat, that is far from the truth. Luckily I found on the cruise website that you can preset your my-time dining times as opposed to waiting until you are on the ship. There was always someone waiting to be seated that did not have a reservation and was handed one of the vibrating pagers waiting for a table to open up. The next big problem with the my-time dining is that the waiter is dealing with multiple tables that are in various stages of eating their meal, from waiting to order, getting their appetizer, getting their main course or waiting for their dessert. It really does take an organized person to be able to keep up with all of this. For the first three nights we were sat at a different table each night and found that the 3 waiter was struggling with all of this. On the fourth night we were seated at Yaser's table and we new we found a winner. Yaser made the dinner wonderful and we made sure we were seated at one of Yaser's tables each of the remaining nights. It was explained to me by a dining services manager that the servers in the my-time dining room are the more experienced servers, which makes sense when you realize how much they have to juggle. It has been about 3 years since our last cruise and I found that the food in the main dining room was not up to the level I expected or had experienced in the past. One night we had a pork dish that had very salty sauce. Another night I had a pork dish where I found the meat to be tough. Some nights we found the variety to be lacking as well. We used the Windjammer buffet for breakfast and lunch every day with the exception for two lunches we at while off the ship. I found the food to be very good for a buffet with one complaint about the breakfast. I like lox (smoked salmon) with breakfast and was disappointed to find it was not available on the breakfast buffet. I asked someone about it and was please when he said he would get it for me. I asked for lox probably 3-4 times and was gladly provided with it. So why not have it on the buffet? The other complaint was that on the last morning, departure morning, why are the usual assortment of pastries available when it appears the rest of the breakfast is normal? I really liked their chocolate covered doughnuts and was disappointed there were none. This cruise was our 25th anniversary and I had ordered a dozen roses for my wife 3 days before the cruise. When we got on the ship I was surprised to find they were not in the room but thought they might show up after dinner. They did not and I managed to slip away from my wife to go to guest services to ask about the roses on Monday. I was told by the representative that they would look into it and let me know. I told him not to leave a message as I didn't want my wife to get the message. I checked back with him later that day and he said he has not yet heard back from the corporate office and I should check back the next day. When I did he informed me that someone was getting them from the port we were in and I should have them later that day, saying he would call and ask for me if my wife answered. He called and said I could pick them up at guest services. I was able to sneak away from my wife and get down to guest services and asked him to please have them delivered to my room, since they should have been anyway. When we got back after dinner I was surprised to find a dozen roses sitting on the table, without water or a vase. I returned to guest services to ask them to please provide a vase which they did the next day. It would have been nice to have them from the 1st day and not half way thru the cruise. After a few days on the ship we found our message light flashing on the phone only to find that there was no message. I had reported this to guest services and it was still flashing. I also reported this to our room steward and she seamed to be able to get it cleared, but only for a few hours and then it came back on. The problem was we have three children in college and told them that if they needed us to call the cabin and leave a message. So each time we entered the room we had to keep checking the phone to see if someone left a message. When the light first came on it was noticed during the middle of the night and we thought we missed a call. Makes for a disturbing nights. I was told this happens, but you would think they would fix it. I found my cell phone would shift from land based cellular service to the ship based service when we were sailing but had difficulty in receiving text messages at times. Initially my wife and I had chosen 2 ship based excursions, one in Saint John NB and the other in Halifax. In Saint John I wanted to the the Bay of Fundy and Fundy trail. I specifically wanted to see the sea caves in St Martins. I had contacted the cruise line's excursion department to get specifics about the excursions. The usually responded in about 24-36 hours with answers to my questions but could not provide the exact information I wanted as to whether or not we would be able to walk out to the sea caves given the tour time and the time of low tide. I asked the excursion desk once on board the ship and was told they would look into it. It was not until the night before we were in Saint John that I finally got a message from the excursion desk telling me that they heard from the tour operator and that we would not be able to walk out to the caves. I had already cancelled the excursion anyway because I could not wait for them to reply. For Halifax we were going to take the excursion to Peggy's cove. After plenty of research on this website I realized that I could book my own excursions and not rely on the cruise line, and save a lot of money. We rented a car in Portland, Saint John and Halifax. In Portland we drove to six lighthouses, google it, and then went to Kennebunkport using Enterprise which picked us up at the ship and would return us back, but we chose to walk back. In Bar Harbor I booked a tour with Acadia tours as well as walked the shore path and walked out to Bar Island at low tide. In Saint John we rented a car from Avis and drove straight out to St Martins and the Fundy trail. Originally the trail was supposed to be closed for cars as of Columbus day but they had extended the opening which we found out from the Avis rep. After driving the Fundy trail and seeing the Salmon river we returned to St Martins and had lunch at the Caves restaurant, which has the best seafood chowder I have ever had. In Halifax we rented a car and drove to Peggy's cove as then on to the Flight 111 memorial and some other coves on the way back to Halifax. We returned the car and then walked up to the Citadel which was worth the admission. I am so glad I did the research and did our own thing, plus saved a lot of money. The highlights were Kennebunkport and the sea caves. All of the cruise employees we met on the ship were very friendly and eager to help out. The ship was very nice and we found it be very clean. We had an inside cabin on deck 8 and found it to be adequate and what we expected. One lesson I learned was to bring a nightlight as the room is totally dark when all the lights are out. The only issue we had with noise was people letting their door slam shut or people slamming drawers closed. We were a little disappointed in the amount of activities going on while at sea and wonder if it has more to do with the weather being to cold for pool based activities. The entertainment that was brought onto the ship was great but we found the ship based shows to be okay but nothing to rave about. The Vibeology show could have been better, it's tough to listen to an Elvis song sung by a woman, same thing with Beatles tunes. The one issue I had with the shows was that on the last night there was only one show time offered and the main act, the comedian was only given about 25 minutes of time. He was funny and it would have been nice if he was given the same amount of time the other acts were given on previous nights. My wife would have attended some of the aerobics classes but was not willing to pay for them, that was a disappointment. In the past there was not a fee for these classes. We drove to the port from our home and parking was $20 a day and the parking lot is about 1 block away. I recommend RCCL and would recommend this itinerary. However I will not do it again anytime soon since there is a limited amount of sights to see or things to do in each port. Read Less
Sail Date October 2016
We chose this cruise because of its very different itinerary which included Copenhagen as a starting point, 2 ports in Norway, 3 in Iceland, Halifax, and, finally Boston. We had had such a wonderful first-time transAtlantic experience with ... Read More
We chose this cruise because of its very different itinerary which included Copenhagen as a starting point, 2 ports in Norway, 3 in Iceland, Halifax, and, finally Boston. We had had such a wonderful first-time transAtlantic experience with Princess in April that we were expecting a similar experience with Royal Caribbean. This was our first cruise with Royal Caribbean. We are the kind of folks who look for great itineraries at the best prices (and always a balcony cabin). We have cruised on Princess three times, Carnival twice, and Norwegian four times (3 of those on the Nor. Pearl). So, we were able to compare several things and, unfortunately, this ship/cruise came up short. Here are a few of the reasons why: 1. Only ship that didn't welcome their first-time cruisers with some type of a get-together. 2. Only ship with such abbreviated buffet hours. Several times it closed down and even more "slow down" times. This was a problem when in ports and late returns from tours. 3. Only ship with such unorganized "anytime" dining. 4. Only ship with only one dining room choice. 5. Only ship with so few additional "complimentary" dining choices. In fact, the Park Cafe, in the Solarium, was it. 6. Only ship where buffet frequently ran out of cups for tea and coffee and even glasses for water and juice. TIP: Bring your own insulated coffee cup like I did, so you'll get coffee while others queue up. 7. Only ship where complimentary toilietries weren't automatically supplied (had to ask). Oh, and no chocolates on the pillow, although I heard if you asked, you could get that, too. 8. Only ship where the non high-loyalty passengers were made to feel as if they were in steerage. (I understand some of it, but when we were frequently herded out of rooms for Diamond members to get their free drinks and appetizers and often had to hunt hard for seating in the buffet while a large room with around 50 tables was reserved for Diamond Members and almost always empty--we did feel a bit of the steerage rating.) Okay, here's what I liked. 1. We loved our 9th deck balcony cabin. It is roomier than most and was well laid out. 2. Our cabin attendant was good. 3. We loved the Cruise Director--and I think everyone did. 4. The entertainment was fine. Maybe a little quirky, but we appreciated experiencing comedian, flutist, pianist, featured singers, magicians, and more. First time a ship also offered some of the headline acts in a matinee as well. 5. Great, great group of passengers to meet. 6. The gyroscopic pool tables were a blast and free to all. 7. Beautiful scenery for quiet times (when available) in Safari Club and Vortex. 8. Solarium for comfy use of pool and hot tub for chilly and windy days. 9. Although we were pretty annoyed with the crowding and disorganization in the dining room, the food served was well presented and seemed a bit tastier than our other cruise experiences. Now, although we are pretty mellow about food, this was the only cruise where we found many of the buffet selections quite unappealing (after trying). However, there was always fruit, salad, good bread, great cheeses. AND, we were happy to be able to put on some eating brakes. It's hard to be disciplined when there are just so many good things. Of course, the desserts were very appealing and we had to really work hard to avoid them. We never lacked for a good meal--except when we found the buffet and the dining room closed. Read Less
Sail Date September 2016
Royal Caribbean was so disappointing this time around. The staff did not seem sympathetic to our plight of lost luggage, and assured us that we would be able to shop for clothes on our excursions. We were not able to shop for any ... Read More
Royal Caribbean was so disappointing this time around. The staff did not seem sympathetic to our plight of lost luggage, and assured us that we would be able to shop for clothes on our excursions. We were not able to shop for any essentials on our excursions as we only went to souvenir shops. I suggested that Royal help us find a way to get to shopping and they did not. All they were able to give us for the five days that we had no luggage was a white t-shirt and sub very sub-par toiletries. They offered us laundry service, but the guest services desk lady must have not been very in touch with what was happening because when I asked how long our laundry would take to get to us she said "48 hours." Luckily, housekeeping was a bit more realistic and when we discussed it with them, they were able to turn our laundry around in a couple of hours. For formal night, she offered to give my husband a free tuxedo, but offered nothing to me. The lady at the front desk (Jasmine) told us she would locate our luggage, and then told us she couldn't locate it. When I asked her who she called, she told me SAS. To that I told her that we had a transfer from United to SAS and our luggage was most likely with United. She asked ME if I wanted to call United myself! My husband firmly recommended that she do it herself. Later that day, she told us she was able to locate it with United. So that caused an unseemly delay in getting our luggage because of her ineptitude. I came crying to the front office after four days of no luggage , no makeup and no toiletries and she offered me 100 dollars credit to my account (any outfit on the ship cost no less than 54 dollars each) and a night at one of their restaurants in her words "out of my own goodwill towards you." I was aghast at the lack of sympathy. She later told me our luggage would be waiting for us in Estonia on the morning before our excursion. To my dismay, we did not get our luggage as promised in the morning but at night. The ladies in the spa, were very gossipy and rude, even talking about guests behind their backs. The people working in the Windjammer never smiled or offered any table service. The whole crew (aside from a few people in housekeeping and in various bars) were amazingly lacking in customer service. After this trip, I will never want to board a Royal Caribbean trip again! Read Less
Sail Date July 2016
We were interested in taking either a land tour or a cruise around the Baltic. We opted for a cruise because of the appeal of not having to lug suitcases and pack and unpack every day or two. We liked the itinerary of the Serenade of the ... Read More
We were interested in taking either a land tour or a cruise around the Baltic. We opted for a cruise because of the appeal of not having to lug suitcases and pack and unpack every day or two. We liked the itinerary of the Serenade of the Seas and Affordable Tours gave us a nice ship board credit. The embarkation went well, but the disembarkation was amazing--well-organized and hassle-free, much to our surprise. We had expected problems because we were going to a hotel in Stockholm, rather than to the airport. Luggage was handled beautifully on both ends. As this was our first cruise aboard a ship of this size and with RCL, we weren't sure what to expect. The crew was very helpful and efficient, not to mention patient. Our steward was very attentive, although we probably didn't tax him much. The first night, my time dining was chaotic and there was a long wait. After that, MTD went smoothly. We did not eat at any of the specialty restaurants and did not purchase a drink package. We were surprised that there was no free WiFi. We purchased Voom for one day and found it to be very slow and erratic--not worth $19.99 for the day. We took on-shore excursions with a private tour company, so we can't speak to that; however, the entertainment was good, not spectacular, but fun and worth the time, also the lectures and the talks by Spa staff were enjoyable. The Serenade of the Seas is a well-maintained ship and we have no complaints about the ship itself. We've read that the ship is showing its age. Whether that's the case, we couldn't say. We enjoyed the cruise and the various ports, especially St. Petersburg, Riga and Stockholm. Read Less
Sail Date June 2016
This cruise was a deal, and travel, from our home to Fort-Lauderdale, and back from Copenhagen was not a problem. We had been thinking about a transatlantic for awhile and the itinerary was perfect. Our cruise experience so far stands at ... Read More
This cruise was a deal, and travel, from our home to Fort-Lauderdale, and back from Copenhagen was not a problem. We had been thinking about a transatlantic for awhile and the itinerary was perfect. Our cruise experience so far stands at 14. We have cruised Alaska, the Bahamas, the Caribbean, Hawaii, the Mediterranean and Norway. This was our sixth cruise on RCL, our fourth on Serenade of the Seas since 2005 and, unlike some reviewers, we found her to be in excellent shape, although some furnishings, especially the blue couches in some staterooms need replacement. Since the removal of the Grand Staircase, the Centrum has become a beehive of daily activity and nightime entertainment, albeit with inadequate seating for some events. Example: In a move to maximize returns, RCL moved the Future Cruise Sales to deck 5 from deck 12, thereby sacrificing some space from Latte-Tudes, our favorite coffee spot. This tendency to maximize RCL's bottom line should not be so obvious, but it seems to work. "Push" marketing is very present throughout signs, events all over the ship and printed material delivered every night to your stateroom. Nonetheless, if you can put this aside and concentrate on the positive, you can have a very nice time, as we did. It is understandable that, with so much expansion and megaships joining the fleet, that some cruises are part of personnel training and this was quite obvious on Serenade. We had a few encounters with trainees but nothing unpleasant, just that the lack of experience was noticeable at times. Stateroom and dining room staff were very good. Food quality was satisfactory, maybe even a tad better than our previous cruise on Serenade, but the wine prices were horrendous, based on wines we consume at home and in local restaurants. We found adequate and health conscious choices available throughout the ship. Unlike the beverage or coffee packages offered, the three meal package for the specialty restaurants was a good deal. The captain made sure that the Serenade was a happy ship, from the bridge all the way down the ranks, to the passengers themselves. He was very proficient, funny and accessible, not to mention a competent musician as we found out at the crew talent show. After a smooth crossing to the Azores, an early departure from Ponta Delgada and a change of course to Ireland helped us avoid stormy seas and gave us a decent ride. The very slight rolling made for our most comfortable sleep. Later, en route to Le Havre, the thick fog and reassuring blasts from ship's horn every two minutes brought home memories of what life on the old ocean liners was probably like. The onboard entertainment was fantastic. From the ship's own musicians, singers and dancers, to the featured entertainers, a Celine Dion impersonator, scottish brothers playing celtic to Everly Brothers, to a virtusoso classical pianist, the shows were great. The crew talent show, on the last day at sea, had a Guest Services employee with the voice of Andrea Bocelli, 9 chefs dancing rap, and the Captain on guitar in a rock band. Our excursion to the twin lakes in Ponta Delgada was hampered by weather and poor visibility, as was the Alabaster Coast in Le Havre. The Heritage Center in Cobh was very interesting as it traces the emigration of Irish to America and Canada, and our Irish countryside tour to Kinsale was quite pleasant. We visited Bruges on our own and luched on "moules et frites". Very enjoyable. In Amsterdam, we missed out badly. We though the tulip festival was over and Anne Frank house was sold out. But a city tour and canal cruise was fine, and the weather, perfect. We have been to Copenhagen before so we went straight to the airport. Serenade is still a real ship, not a floating resort/shopping mall. No ice rink, zipline or bumper cars and that's OK! And aside from horrible and very pricey internet service (...no VOOM here, as RCL advertises is now fleetwide) and a few condescending and impolite fellow passengers, we had a great cruise and will probably return on RCL soon. Read Less
Sail Date April 2016
We previously sailed on Royal Caribbean Freedom of the Sea & had an fantastic cruise, so we tried a sister ship Serenade of the Seas. Our travel plans were made with 2 other couples & it was truly a delightful trip. The food was ... Read More
We previously sailed on Royal Caribbean Freedom of the Sea & had an fantastic cruise, so we tried a sister ship Serenade of the Seas. Our travel plans were made with 2 other couples & it was truly a delightful trip. The food was excellent, service in the dining room past our expectations with waiters Jesuno Max Fernandes & Kevin Bras were exceptional & treated us like royalty. The dining in the Windjammer restaurant was strictly a buffet experience with plenty to eat. The morning breakfast offered a variety of fruits, breads, rolls & fresh sticky buns (Yummy), made to order omelets, pancakes, waffles & eggs any way you liked. There was also smoked fish, bagels, cream cheese & fresh smoked salmon for your sampling. A variety to make everyone happy. The lunch menu was filled with delicious pastries & deserts as well as many fine warm meals to choose from. Always fresh coffee & drinks to top the meal off. Plenty of great night shows to attend, dancing, music & a full days agenda of activities to keep one busy. The stops at the ports of which were 5 gave us plenty of time to shop & sight see via a guide we found on shore. Taking a private tour was more to our liking as we could select where we wanted to go & bargain on the prices. Getting on & off the ship was made very easy with all the assistance from the crews. We enjoyed the trip so much, when we got home 4 of us booked for next March on the same ship for an 11 day cruise. Can hardly wait for this year to roll around. Read Less
Sail Date April 2016
We are Diamond plus and love RCCL and were beyond excited for this cruise so you can imagine my disappointment when we go on board with our best friends and our rooms were not connected by room or by balcony as promised when we booked on ... Read More
We are Diamond plus and love RCCL and were beyond excited for this cruise so you can imagine my disappointment when we go on board with our best friends and our rooms were not connected by room or by balcony as promised when we booked on our kart cruise on Legend of the seas March 2015 . It makes the trip so much more enjoyable to be connected for early breakfast or late night snack and chats . When we went to the main desk we were shocked to she at least 4 other people in the same position and some with children . I will say Daniela at the front desk was top notch in calming everyone down and trying her very best to make everyone feel heard. I train for 5 star customer service and she was amazing. When we got to her she still was smiling and said she would note it in the computer and for us to contact them when we return . See also assisted me in getting my phone set up for Wifi which I must say was the best I have ever had on any ship !! Now for the sad part while checking in we were in line next to 3 people all coughing deep lung coughs and since I'm in the medical field I knew this was not good and I was disappointed that the check in person did no question them . Clearly they lied on the health forms and not once did any of them cover their mouth. We you guessed it on the 4th day I woke up to horrendous chest and lung pain and coughing I felt so bad and weak I went down to the medical clinic , it took me 20 min to walk there I was so weak and it was hard to breath I knew I had no fever and since I had flu and pneumonia vaccine I most likely had bronchitis or walking pneumonia . The Doctor $135 , she was wonderful tested me for flu and said my glands in my throat were swollen and I definitely had lung infection. I knew at that point for me the trip was over she gave me antibiotics and cough $129 medication ( thank god we always purchase trip insurance to get reimbursed ) I had already purchased in the ship store Nightquil for $18 a bottle which is so ridiculous overpriced fro $6.50 in Walgreens . I was bedridden for 5 days and came out to the pool on the 10 day which was cloudy for a while but it was too windy . Now my amazing room attendant 9652 Made pronounced Madee was my angel everyday he would come and bring me water ice three times a day he gave me his number and said I could call anytime he would come . He cared for me like a son would take care of his mother including having chicken soup brought to me specially from the kitchen . When I could get out of bed he would help me on the balcony for some fresh air while he changed the linens because I was so worried my husband would get it . I did get a had full of masks from the clinic to avoid spreading my germs and insisted Made worn one in my room. I forced my husband and friends to get off the ship to enjoy their cruise and to stay away from me . I did get in one nights of chops one night in the dining room table Oscar Bautista 456 who was so amazing in preparing a plate for my husband to bring me each night that included soup. I tried room service twice and never got what I ordered and never warm one day my husband ordered a steak sandwich and I got a slab of steak cold cheese not melted on half of a roll I called and said I ordered a sandwich and there is only one piece of bred and the guy said yes it an open face sandwich and I said that's not the description and he laughed and said yeah I know ! So I never ordered again. As for the Islands I only got to go to Aruba which is lovely and we rented a cabana for the day $300 My husband said Grenada was the poorest island he ever saw and he hoped thru ships coming it would help the residents who clearly are very poor. St Lucia is one of our favorite places and he went to the pitons and had lunch at a Jade Mountain resort hotel up in the mountains he said while the food was fair it was very overpriced $300 for 4 people with tip they ate noting special had one beer each. We did take in a movie on first night in the movie theater which the seats need to be redone or re padded all of us had to leave half way through and many had left before us . The rest of the ship was very nice and cozy the centrum is the smallest I have ever seen on a RCCL ship but it was nice to sit and hear music at night and the main band was awesome really I would hire them in a minute for any function!! The casino I went to 3 times and sadly the smoke is awful and the automatic spray to clear the air is worse people don't respect smoking rules . The machines are way outdated and so many were broke I really think the casino needs to be updated soon most people walked in and walked out . My friend who loves penny machines and would spend all night there if she could went a few times and said its not worth her money and one night she went at 10:30 and she and two other people were the only ones. Lol I was able to get in 2 days at the pool and while people tried to hog chairs as soon as you told an attendant no one was there for 1/2 hour they would clear off their items . Everyone on the ship staff wise was fantastic and helpful and I think that's why we have made them out got too cruise line but I will say we went to book another cruise the last day and unfortunately we got Lorna who apparently doesn't really like her job . She was so rude to the people before us the got up and left and while we were sitting a gentlemen whispered in my ear she was the worst and they walked away two days prior and were now back to see someone else . I was very fatigue from being sick and really just wanted to make sure we got connecting rooms . At one point I had asked her to please repeat what she said because she was facing away when she was talking looking at her computer and she looked at me with an annoyed look and mouthed the words slowly like I was deaf . My husband was so shocked he said to her that's uncalled for and she blew him off . We finished booking to get it over with and when we got up to leave she never even say thank you good bye . While we were getting hot tea for me at the cafe behind the booking center one of her fellow booking rep came up to us and said thank you for booking and hoped I felt better since my husband had told her the day before I had been sick , when I said I had never seen a rude employee on RCCL ever and that I was going to write to to the home office about her she said she was sorry . So stay away from Lorna . The windjammer food was fantastic and I must say the burgers beef and chicken were the best I have ever had and the friendship fries are perfect . While I feel cheated I know my husband and our friends had a great time and mentioned the chefs table was great as always and the mystery dinner was fun however they wished they were not put with big table of 12 because the large group excluded them and they felt left out also despite being in Giovanni's the food was awful and cold . So I hope this helped and always buy trip insurance !!!! Getting off was as usual very slow for no reason or fault of RCCL its customs and understaffed we waited 40 minutes in line and honestly for me so fatigued and I had trouble breathing was wheezing it felt like 2 hours . Happy to say I'm home two weeks now and even though I had to go back to a doctor here and get stronger antibiotics and breathing treatment I was diagnosed with walking pneumonia but I finally feel some what normal but still coughing. I forgot to mention while I was in the medical clinic the 6 day to get my blood pressure checked there was 4 staff with same symptoms and at least 6 guests with same symptoms and I was surprised not one hand sanitizer anywhere around clinic lol everywhere on the ship but the one place they really need it and not there? Read Less
Sail Date March 2016
We had been on the Serenade 3 times before, all out of New Orleans and we loved the ship, the restaurants and the crew. Mario in the Concierge Lounge was the best concierge we ever dealt with and we looked forward to seeing him again. We ... Read More
We had been on the Serenade 3 times before, all out of New Orleans and we loved the ship, the restaurants and the crew. Mario in the Concierge Lounge was the best concierge we ever dealt with and we looked forward to seeing him again. We did a back to back, starting on March 28th for 11 days and then a 10 day cruise starting on April 8th. Sadly for us Mario wasn't on the first leg, he was on vacation, but happily he was on the second leg and we thoroughly enjoyed seeing him again. Surprising to us he was in the Diamond Lounge and said that RCCL was establishing a rotation policy between the Concierge and the Diamond Club. One of the highlights for us was the server in the Concierge Lounge, Al from Albania, a charming and personable young man who had all the ladies hugging him nightly. The service throughout the ship was fantastic, Andrea at the reception in Chop's, Roberto and Ursula in Giovanni's, Jayson and Ronald in the Schooner Bar and Ivula in the main dining room ( we did My Time Dining) - all excellent. In Izumi's we had Isabelle as a server whom we had befriended on our earlier cruises and she was as gracious and efficient as ever. Benta at Chef's table was his wonderful self, serving very nice wines with the food. The food at this Chef's Table was good but not as great as on other RCCL ships. They served a split pea soup that was over salted and few of us could eat more than a bite or two. The best Chef's table we have experienced was on the Quantum. The bands on board were terrific, especially Pulse, a group of 4 young men who could play anything. The other band was a young man and young woman from Barbados who were also excellent. We only did two excursions, snorkeling in Tortola and a tour of Dominica, both very nice. On the other port days we shopped and took a walk around the town and then back to the ship for some pool time. We love being on the ship during port days, very quiet and relaxing. My only complaint is concerning the upkeep of the ship. The wooden rail around the pool area on the 12th deck badly needed to be re-stained. In our cabin the small rails in the BR side mirror cabinet were loose from the wall and there was a lot of wear and tear on the tile floors in our bathroom. Nothing major but yet surprising to us as RCCL is usually out their painting and staining and maintaining all the time. This was our 47th cruise, most on RCCL and Celebrity and overall I'd rate it excellent due to the great service on board. Read Less
Sail Date March 2016
This is only our second cruise but were not disappointed. Having read some of the earlier reviews I was slightly apprehensive. I have come to realise that as a contributor on Trip Advisor that some people only seem to use reviews to ... Read More
This is only our second cruise but were not disappointed. Having read some of the earlier reviews I was slightly apprehensive. I have come to realise that as a contributor on Trip Advisor that some people only seem to use reviews to highlight the negative. The ship was smaller than the Equinox we sailed on last time but was equally attractive. It is true that there are some signs of wear an tear but I would never describe anything as tatty. All the public areas are well kept and the Schooner Bar and Safari lounge have lots of character. The atrium is stunning! Our room was lovely, no complaints and our steward kept it very clean. We thought the food was excellent throughout the cruise. One thing we did miss from the Equinox was home made scones every day! Some of the acts in the theatre were very good, others average. All the staff were very friendly and helpful. Overall we had a great time and will travel with RC again at some time in the future Read Less
Sail Date March 2016
I think about the time on the Serenade everyday since I have been back. It was one of the best times of my life. I would seriously never consider trying another cruise line for next time as I could only be disappointed. Royal Caribbean ... Read More
I think about the time on the Serenade everyday since I have been back. It was one of the best times of my life. I would seriously never consider trying another cruise line for next time as I could only be disappointed. Royal Caribbean rocks! The food was awesome, I recommend eating at the buffet style windjammer as it is come as you are with extremely flexible hours, and gourmet quality food. Go hang out at the skybar with rum at sunset and a cigar if that is your bag. Sign up for the thermal suite as an add on amenity to have access to the super steam rooms so you can roll the same the next day. Go there in the morning to start your day. I personally did the Jacuzzi to wake up with coffee them a steam and breakfast. What a way to live!!! I felt like a king for ten days. The casinos was cool too although I am not sure they were prepared for our "enthusiasm", not exactly vegas style but whatever it was cool nonetheless. O, and on the last day I did an accupunture treatment and it seriously almost 100% fixed my lower back problems in one treatment for a good 3 months. Just starting to tighten back up now, gotta go on another rc vacation! Read Less
Sail Date February 2016
Serenade of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.6
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.0
Family 5.0 4.0
Shore Excursion 3.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.4
Value For Money 5.0 3.9
Rates 4.0 4.3

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