3 Helpful Votes
Sail Date: November 2017
I choose this cruise for my daughter's birthday and because we've never been to Cozumel. The ship is beautiful and that's probably the only positive thing to say. If you're looking for a party cruise this is most ... Read More
I choose this cruise for my daughter's birthday and because we've never been to Cozumel. The ship is beautiful and that's probably the only positive thing to say. If you're looking for a party cruise this is most definitely not for you. To begin with the food was horrible. Throughout the entire cruise there were maybe 2 items that I enjoyed and that was the small hibachi area on the last night and the tiramisu from Reflections. Our wait staff in Reflections were nice but very slow and not attentive at all. While we were waiting for our entrees some people were already ordering desert. Every cruise that we take we ALWAYS go to our reserved dining and we just couldn't do it on our last night. We couldn't handle how boring it was and seeing the same food options over and over. Absolutely disappointed with the food options on this ship. The burgers, chicken sandwiches, fried chicken completely disgusting. The windjammer closes at 9 and there are no other options to eat anything else other than from Park Cafe which had very limited items as well. The entertainment was not that great either. The best show for us was the first one with the actual comedian. Normally cruises will have several options on the same night with a musical show and comedian show but in these 4 days they only had 1 comedian show and we were not happy with that at all. As for the musical shows again we would normally stay for all the shows on other ships but we had to walk out on one specific show that said that this band playede different genres and for us they played only 2 and this is not the music that we listen to. Overall very sad options. The music that the cruise played were all the same ones from every ship. Royal Caribbean needs to try to bring on different passengers from all era's not just one. Housekeeping may have worked all day however we kept getting dirty towels every night with nasty looking stains. Just gross all together. This cruise definitely catered to more older and conservative people which need to realize that the port out of Ft. Lauderdale will have diversity and I'm not sure where the majority of these people came from but it was very uncomfortable hearing all the comments and seeing the reactions when they came across people that didn't look like them it was just awful and in South Florida we have people from all over the world so for the sad and miserable people who cannot handle that, then they need to pick a cruise elsewhere. Cozumel was very nice and affordable I would definitely go back. Truly disappointed with the Serenade of the Seas and i would not recommend anyone that I know to book with this ship. Read Less
Sail Date: November 2017
The room we had was beautiful and clean. Our room attendant was excellent. But the bar service was not good, the casino had old machines and didn’t pay, no good headline shows. Food was excellent in Giovanni’s. The bartenders was not ... Read More
The room we had was beautiful and clean. Our room attendant was excellent. But the bar service was not good, the casino had old machines and didn’t pay, no good headline shows. Food was excellent in Giovanni’s. The bartenders was not very attentive to the customers, some of the alcohol was not available on the 3rd day, casino had all old machines, bartenders was not very attentive in the casino, The headliner shows were not very good, They had one night theme party and then nothing after. You pay all this money for the cruise plus the drinking package just to find out there are plenty of extra charges like bingo games, they have a drink of the day and you have to pay extra for the cup. The spa was absolutely beautiful, the staff was very friendly and very attentive to our needs. This was our 3rd cruise and this is the first time I actually had complaints. Read Less
5 Helpful Votes
Sail Date: November 2017
This was the first sailing out of Ft. lauderdale after the ship had returned from dry dock for 3 weeks getting a face lift. The ship looked first class with all new carpet throughout. This also made the ship smell fresh. The Serenade of ... Read More
This was the first sailing out of Ft. lauderdale after the ship had returned from dry dock for 3 weeks getting a face lift. The ship looked first class with all new carpet throughout. This also made the ship smell fresh. The Serenade of the Seas is very easy on the eye, with beautiful art and soft neon lighting throughout. The food quality in Windjammer was a step above our previous experiences at the much larger and newer RCCL ships (we have been on over 20 RCCL cruises). The staff was also extremely pleasant & accommodating at every level. It may have helped that they were either new to the ship or back from vacation, as I previously stated this ship was in dry dock for repairs and refurbishment. Our cabin was in great condition, with ample space & plenty of room for our belongings (though you have to look hard to realize that there are storage cabinets behind mirrors). There was absolutely no foul smell anywhere on the ship during this cruise. Our cabin steward was wonderful & left us towel animals on 3 of the 4 nights. We ate at each of the specialty restaurants & once at the main dining room. Both Chops & Giovanni's Table were excellent, with great service & very accommodating to our every wish (even multiple entree's). Izumi (japanese restaurant with sushi options) was not up to par for a dinner experience, better to go there for a lunch. The main dining room was pretty, not extravagant, and the food was average, which isn't bad considering that they cook for close to 2000 guests. I'd recommend that you pre-purchase a specialty dining package for at least 3 or more nights. Surprising to see lifeguards at each pool during all open hours (even the adult only pool in the Solarium). I'm assuming that this stems from the unfortunate drowning of a child on the Anthem of the Seas last year. Entertainment was again, better than I expected for the most part. The house orchestra that accompanies the main shows is really talented & 9 pieces! The comedian was top-notch & provided both a family show & a late night adult show. There always seemed to be live music playing somewhere on the ship all day & night long, so there is no dearth of entertainment, dancing, singing, etc. The bars are scattered throughout the ship with plenty of different seating options. We did partake of the Diamond lounge a few nights & found that to be a bit limiting in both seating & food options. Keep in mind that those that qualify for the Diamond lounge can now get up to 3 free drinks at any bar on the ship during those same open hours of 4:30-8:00pm, so there really is no reason to go to the lounge itself. The Concierge lounge for suite guests is smaller, with the same nasty food options, but their lounge does provide a very nice ocean view.There is a nice, but small cinema on board where we saw a very good film, they also show G-PG rated movies on deck on the big screen at night. The gym is in excellent shape with ample equipment & no problem getting a machine. There is also a self serve laundromat which comes in handy for those longer duration sailings. Embarkation was very efficient, and disembarkation was extremely streamlined (no need to fill out a customs form any longer). The Serenade of the Seas is a very lovely ship that caters to adults primarily (not much for teens or young adults), the ships size is just perfect (not too small or too large) & it appears to be priced right for a very comfortable and memorable vacation. My only complaint is that RCCL continues to allow smoking in it's casino. Read Less
Sail Date: November 2017
we chose this cruise ship because we are going on it in May 2018 for the Dave Koz jazz cruise in Copebhagen getting on and off the ship in fort lauderdale was amazingly fast. The food in Giovanis was fantastic and the ... Read More
we chose this cruise ship because we are going on it in May 2018 for the Dave Koz jazz cruise in Copebhagen getting on and off the ship in fort lauderdale was amazingly fast. The food in Giovanis was fantastic and the buffet was one of the best I have ever be en to. we were on another cruise line 2 weeks earlier and this ship even though smaller was far superior to the other line in all places on the ship The cruise director was truly into it the whol time on the ship. She was very much knowledgable about anything and everything that oging on. Her assistants and other helpers were also very much aware of the items that we needed to make this a great c ruise. We are looking forward to our Jazz cruise in Copenahgen on this ship because of the Safari club and the Centrum and the great venues their that will make it a extravanganza for music and jazz. Read Less
Serenade of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.7
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.0
Family 5.0 4.0
Shore Excursion 3.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.4
Value For Money 5.0 3.9
Rates 4.0 4.3

Find a Serenade of the Seas Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise