2 Helpful Votes
Sail Date: May 2018
We just finished 3 B2B cruises that started in Ft. Lauderdale Florida. We crossed the Atlantic and the first segment terminated in Copenhagen. From there we did a Norwegian fjords cruise taking us back to Copenhagen. Followed by a Dave Koz ... Read More
We just finished 3 B2B cruises that started in Ft. Lauderdale Florida. We crossed the Atlantic and the first segment terminated in Copenhagen. From there we did a Norwegian fjords cruise taking us back to Copenhagen. Followed by a Dave Koz charter cruise to the Balkans. This was 31 days onboard the Serenade of the Seas. We changed cabins with every segment. That's the background, here's my impressions. The crew was fantastic, they were friendly, attentive to our needs and requests. And by the end of the 3rd cruise, they were treating us like family. The meals in the restaurant were better prepared that those we've experienced on Princess. We used anytime dining with a reservation. Because of this we typically got the same waiters. When we missed our reservation and they had to put us at another table, we typically got a different waiter. Because of this we did experience different waiters and I've got to say that there's a wide range in abilities in the wait staff. Some waiters were very good at getting things done efficiently and getting the correct plate to the right diner. Other waiters were slow and frequently confused dishes. The cabins were nicely appointed. We had superior balcony rooms. My only complaint would be the shower. And who doesn't complain about the shower. It's a tube shaped appliance that doesn't give you much room to bend over and scrub your toes. There's one more thing, make sure you pack some shampoo and conditioner. These items are no longer provided unless you're in a suite. Had I known, I would have grabbed them from the hotel we stayed in the night before departing on the cruise. We only booked excursions through Royal Caribbean. We booked when the excursions went on sale and at that point the prices were as good or better than any of the 3rd party excursion companies. All of the excursions we took were well done. Feedback from other cruisers that took some of the other excursions were similar. One note about one of our stops in the Baltic, we spent a day in St. Petersburg Russia. Near the end of the excursion we stopped at a shopping mall for the opportunity to purchase some souvenirs. Here's my advice, stay on the bus. The prices are ridiculous. There are several shops at the cruise terminal with much better prices and some of the vendors are quite willing to bargain. One item we were hoping to pickup was a stacking Christmas tree. Thankfully, they had some of these on the ship so we already knew what a reasonable price was. We couldn't find anything on shore that even came close. Guess what, we bought ours onboard. In the end, we had a great cruise. Read Less
Sail Date: August 2017
Iceland is a very popular destination so we wanted to check it out. Done it and not impressed. If you had seen Niagara falls then the waterfalls in Iceland has nothing to brag about. The geysers are puny compared to the geysers in New ... Read More
Iceland is a very popular destination so we wanted to check it out. Done it and not impressed. If you had seen Niagara falls then the waterfalls in Iceland has nothing to brag about. The geysers are puny compared to the geysers in New Zealand and even the geysers in Yellowstone. What a mess it was in Copenhagen, the transfer from the airport to the port was totally disorganized. There was no one to greet the passengers or to direct us where to wait for our transfer. When we finally found a representative she directed us to a space in the terminal with no seats available and had to wait over an hour for the buses to be loaded. The disembarkation was a total disaster. Guests who opted to do the express (lagging their own luggage) were instructed to clear immigration at 6AM, didn't get close to seeing the immigration till 7 AM then we were herded to the outside deck on 5 and left there to wait and wait. We must have waited in the cold for almost an hour and a half. No one was told what was the delay. A lot of us missed our flights. We had a 10 AM flight that we almost missed. Until today no one from RCCL has said anything about the delay. Read Less
1 Helpful Vote
Sail Date: August 2017
Generally we prefer the Oasis class ships due to the amazing entertainment, but we decided to give Serenade a try because of the itinerary. We did have a concern that 29 days on a smaller ship might get a bit old, but because the first ... Read More
Generally we prefer the Oasis class ships due to the amazing entertainment, but we decided to give Serenade a try because of the itinerary. We did have a concern that 29 days on a smaller ship might get a bit old, but because the first two cruises (Baltic and Norwegian Fjords) were so port intensive that we never felt tired of this ship. The final cruise, a TA stopping at Iceland and Halifax on its way to Boston, was fun as well. Seas a little choppy and windy in the beginning, but still had lots of fun. The staff was a great family and 29 days gave us plenty of time to become friendly with them all. Even our first captain (Thor) jammed on his guitar with Topi and the Topcats! While we were on-board they rolled out a new puzzle game played with teams...FUN! If there was a disappointment, it was the food. We did enjoy Chops several times during this adventure, but we found the dining room food was ordinary. However, that wouldn't stop us from taking this ship again if it does other equally exciting ports. Read Less
Sail Date: January 2017
We chose this cruise to celebrate our 50th wedding anniversary and it was our first trans-Atlantic cruise. We had fantastic entertainment, great musicians, good singers, and dancers. There were lots of shore excursion options. We ... Read More
We chose this cruise to celebrate our 50th wedding anniversary and it was our first trans-Atlantic cruise. We had fantastic entertainment, great musicians, good singers, and dancers. There were lots of shore excursion options. We especially enjoyed the one in the Azore islands. It is impressive that these remote islands are virtually energy self-sufficient, except for the importation of oil and gas, having a combination of geo-thermal, wind, solar, and hydroelectric. We enjoyed the two lakes and the village in the crater of the extinct volcano. Visiting a pineapple farm was also a unique experience! It certainly makes me appreciate the two years of work and growth that goes in to get my pineapple for breakfast every morning! The tour of the Keukenhof Gardens in Amsterdam with the breathtaking display of tulips was the experience of a lifetime. It was an item on our bucket list! It was a great celebration, and we would do it again, but we will have to have a different excuse than a 50th anniversary! Read Less
Serenade of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.7
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.0
Family 5.0 4.0
Shore Excursion 3.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.4
Value For Money 5.0 3.9
Rates 4.0 4.3

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