We love Xmas cruising and have cruised many times with P & O. Disappointing that every time we cruise standards get lower. This time cleaning poor in cabins and around ship. Cabin not vacuumed at all. Drinks selection in bars was poor. They are definitely under staffed in restaurants and bars. Difficult to get a drink. Waiters rushed off their feet although ours were very good. Shops used ...
Overall, the cruise was exceptional for the amount of money charged. We especially liked the shore excursions which were made possible by staff member, Aimane Buhamza. He managed to secure us 3 spots on the long sold-out “Christmas in Rome” tour where we got to see the Pope deliver his annual Christmas address to the world from St. Peter’s Square. He not only got that secured for us, but also the ...
We have cruised with Cunard several times mostly recently last summer on Queen Elizabeth.
We were excited to try Queen Victoria and to experience our first pre-Christmas cruise.
We had several emails from Cunard on the weeks leading up to the cruise, most of which were reminding us of the health and safety protocols. We were also reminded of the need to bring proof of our COVId vaccination ...
This was our 15th cruise and and first on Cunard. I would rate it 10th or 11th. Seeyoujimmy's review further down echoes our experience. Ship is lovely but very noisy in the back of the restaurant, no conversation possible on Deck 2. It also "wags it's tail" in bad weather. Many folks missed the first gala night. Turned out the propeller was broken, we stopped for 2 nights in Cadiz to change it ...
Pre-Cruise - 3 destinations changed with no reduction in price. Complained to Azamara before we set off and were only given $300 onboard credit as compensation.
Check-In - Some sort of IT failure meant we couldn’t check in for 3 hrs. When IT system came back, even though we’d checked in online pre-cruise, the process of checking paperwork and taking photos etc. took a long time. No drinks, even ...
This November/December, my partner and I (age 40 & 32), along with my parents (age older) were fortunate enough to spend two weeks on board the beautiful Norwegian Star as she transversed the Atlantic on her repositioning voyage from Lisbon to Rio De Janeiro – our first transatlantic crossing. While we had our reservations embarking upon a cruise with so many sea days, we had a wonderful time and ...
I’ve been sailing NCL since 2010 and truly enjoyed their suites and style of cruising. But by 2017 the new management’s constant customer unfriendly changes and cutbacks had me questioning the overall value of NCL. Watching NCL produce ships with race tracks, laser tag, video arcade pavilions, ever larger Vibe areas and more for-fee areas at the cost of included public spaces made me wonder if I ...
We chose this cruise as our traveling companions wanted to experience a total luxury cruise. Unfortunately, our experience was less than total luxury.
Our first disappointment was with the air travel to Barcelona. United canceled one of our flights less than 30 days before departure. Instead of a reasonable layover we now had to wait close to 7 hours before beginning our red eye international ...
We have just experienced six weeks cruising on the NCL Star chosen for the itinerary. The refurbished ship is basic, clean. and most staff are friendly. Staterooms are about 1/2 the size of a standard hotel room; comfortable with basic amenities, but not very soundproof. Hopefully your neighbours on all four sides are respectful and considerate of others. The Bliss Lounge is now dark without ...
We have cruised many times on multiple cruise lines but this was our first with NCL, and probably our last.
Major deficiencies in communication on this vessel/ cruise line have already been covered by other reviews. We had a 10.30 arrival time for departure confirmed but this made no difference. Numbered cards for priority were handed out as people arrived. The boarding procedure was ...