Ship is badly in need of an update and suffered numerous mechanical and scheduling issues on the 10 Night Spain/Portugal trip.
Staff did their best but seem to be significantly under-staffed compared to pre-Covid levels so service siffers. Persian Garden was only 25% operational and priority embarkation seems to be only available at beginning and end of cruise.
The cost of the Retreat is ...
The cruise was meant to be a relaxing break and booked a Concierge cabin that was partially obscured.
On boarding we were left to our own devices, no assistance in finding our way to the cabin and when in the cabin no information on or where the welcome aboard lunch was being held. The concierge cabin was no different to other standard balcony cabins. The glass in the veranda had a crack ...
This was our 8th river cruise however the only three were in France on Uniworld and because the other cruises involved small ships there isn’t a good comparison (the Viking Vietnam was outstanding).
We chose this because we had never been in Bulgaria or Romania and like wine! Except for Hungary our earlier experiences were in Yugoslavia in the 70’s so nice to see what had changed.
Other ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, welcome back from your recent travels. We appreciate you taking the time to share your honest feedback from your journey on board AmaVerde. We sincerely apologize if the noise...
I chose this cruise as it was at the right price and offered a chance of some sun before the onset of winter.
Embarkation was very efficient and no delays from port arrival until boarding Ventura.
I requested Club dining on first sitting but was allocated freedom dining of which I dislike but I paid the Saver fare rather than Select so no complaints.
For me I always prefer to have the ...
Itinerary made it worth going.
Have been on Infinity in the past, ( and other Celebrity ship's ) and we noted a drastic drop in menu standard at main dining room. The confirmed late dining had gone missing in the reservation, and we had to negotiate a bit to get a set table. Waiter service was inadequate. Each night we waited a very long time for everything. Shortage of staff or they are not ...
Having been on the Solstice class ships on four different cruises, nothing prepared us for this older kind of ship at full capacity! Okay, the ship is old, we expected that but the public places are well kept up and the food is fine too. However, the great aspects of a Celebrity cruise are missing, and the constant negatives of Celebrity are worse here than on the solstice class ships. I mention: ...
We have been ocean cruising for many years and have gone to many parts of the world with our children. Now that they are adults, we decided to make our own adventures. This was my husband’s and my first River Cruise and it was a disappointment. It is a more expensive cruise than our past Ocean cruises but I was excited enough about this that I was already planning more in the future. First ...
The cruse taken was the "Treasures of the Rhine" not "Danube Discovery" the ships were swooped over due to low water levels on the Danube, but the name of the ship is correct.
We have cruised with Scenic twice prior and have to say on both previous occasions the cruise, the ship and the staff were all excellent, hence why we had no reservations in booking with Scenic again.
On arrival at ...
This was supposed to be a culinary cruise in one of the best wine region of the world. We were served ordinary food and cheap wines by unknowledgeable personnel. Even the cocktails were poorly executed.
We had an invited French chef on board for one dinner and it made all the difference from our roumanian chef.
It’s the end of the season and the dining room personnel seemed tired and ...
As loyal Celebrity Select Captains Club Members - This is our fourth Celebrity cruise, and the second on this lovely ship. We pre purchased the Drinks, Wi-Fi and Gratuities Package, when booking the cruise. We didn’t book any excursions, as few seemed wheelchair friendly and we are happy to re discover places under our own steam.Having said that, the distance between where the ship docks and ...