502 Seattle Senior Cruise Reviews

Let's start with the condition of the vessel. It needs some major repairs to it's plumbing systems as we had personal loss of our toilet multiple times this cruise and saw many leaking ceilings and buckets throughout the ship. ... Read More
Let's start with the condition of the vessel. It needs some major repairs to it's plumbing systems as we had personal loss of our toilet multiple times this cruise and saw many leaking ceilings and buckets throughout the ship. Heard stories of cabins flooded and carpet replaced, our friends were relocated along with their neighbors due to repairs to their cabins. However I cannot find fault with the crew of this vessel. Captain Tuvo has a very happy crew, we heard crew people tell of how nice it is to work on board the Star and it showed right to the customers as well. Dinner in Sabatini's was fantastic for both service and food. Anytime dining was great, never having any issues getting a table when we wanted. We tried to get Edwardo and Paul each night as they were so good with service and timing of our meals. The barrel chair was in our caribe cabin and we were thrilled to see it. Air conditioning did not work on our warmest day in San Francisco when jellyfish clogged the cooling system we heard, but in our cabin is was fine. Overall the ship does need some care and we heard it will be dry docked in April to upgrade to medallion. Not sure we would sail her again only due to ship condition but not the crew.....they were a joy. Also enjoyed the smoking lounge Shooters for a cigar and whiskey. I also thought the pools were heated somewhat.....on one day the rear pool was too warm for my taste. Oh yea....this cruise also was to pick their entertainer of the year 2019 so they had four on board to do shows and we voted. The singer Phillip Brown won and he was great. Also even with it's plumbing issues I have to say the public restrooms were some of the cleanest and well cared for we have experienced at sea. Read Less
Sail Date September 2019
We chose this cruise because we were going to be in the Seattle area the week before and it was our 50th wedding anniversary. Our second cruise in 2019. The other cruise being on another cruise line, OCEANIA Over all I would give the ... Read More
We chose this cruise because we were going to be in the Seattle area the week before and it was our 50th wedding anniversary. Our second cruise in 2019. The other cruise being on another cruise line, OCEANIA Over all I would give the Norwegian bliss a C+ We had arranged a excursion in the port of Ketchikan and due to high and rough seas we were not able to get into port. I know that the cruse line can not be accountable for the weather, but the same ship (Bliss) didn't make it into the same port the week before for the same reason, but they were willing to take our money when they knew the same thing might happen again. They also offered a NIGHT Bus excursion in the city of Victoria BC, what were we thinking?? at night in a dark bus you could hardly see the totem polls that the driver was pointing out. I guess that one is on us, but why would you offer such a excursion? The food was ok, but not great, no laundry available for passengers unless you were willing to shell out, I believe it was $15.00 per bag. I did enjoy the race track on deck 16 and wish I had gone more than once. I was told that you needed to book early as it fills up fast, didn't find that a problem. We enjoyed the musical Six on the ships stage, However we missed the musical Jersey Boys as we missed the 10:30 performance. Read Less
Sail Date September 2019
First time to go on cruise, Alaska cruise to be exact, close to home . Embark Seattle, WA. Embarkation and debarkation process were smooth and easy compare to airport. The ships is beautiful and clean, our cabin (interior) is spacious for ... Read More
First time to go on cruise, Alaska cruise to be exact, close to home . Embark Seattle, WA. Embarkation and debarkation process were smooth and easy compare to airport. The ships is beautiful and clean, our cabin (interior) is spacious for two, spacious compare to some regular hotel room. Dining are wonderful, lots of foods selections and lots of dining areas to go to, you never go hungry while on board. You will not get bored due to lots of entertainments and activities to do on-board. The movie at sea is great, we watched movies even though it is cold and windy. The highlight of our cruise is the outstanding services that we got during our stay, all the staffs are very polite and very helpful. Ports and shore excursions are good but not great, depends on where are you going. Just one negative that I want to share; If the ship is rocking, don't go to Lotus Spa to get a massage. My wife and I had a massage when ship is rocking. we didn't realized that staffs who give us massage are both sea sick. Both staffs didn't gave us a good massage that we paid for. They keep on stopping and leaving the area, in the end we didn't get the full 70 minutes services (probably 30 minutes less. The price is too pricey and with the experienced we had, I don't recommend. We are planning to go on cruise again with the Princess cruise, maybe Mediterranean or Europe cruise this time. Thank you Princess Cruise for the good experienced we have with you guys, Read Less
Sail Date September 2019
The Alaskan cruise was always one of my ambitions. This cruise was coupled with a pre-cruise three night stay in Seattle, which we very much enjoyed. I cannot fault the organisation of embarkation and disembarkation - very good ... Read More
The Alaskan cruise was always one of my ambitions. This cruise was coupled with a pre-cruise three night stay in Seattle, which we very much enjoyed. I cannot fault the organisation of embarkation and disembarkation - very good considering the number of people involved. The ship staff were always very friendly and helpful and the ship was always spotless. The main downside for me was its sheer size and the number of passengers, especially at mealtimes in the self-service cafe. It was often difficult to find a table and get through the crowds without spilling anything. The food I found OK, nothing to write home about in any of the restaurants we tried. Also, no-one dresses for dinner! It seems that so long as you are fully clothed and your jeans are not torn or faded, anything goes! I feel that this should be made more clear to people prior to booking. We couldn't call into Ketchikan because of high winds, which meant that we had three days at sea in wet and windy weather and couldn't comfortably go on deck. We attended a few trivia quizzes, fruit and veg carving and origami lessons but gave the bingo, art auctions and karaoke a miss. We had booked our shore excursions independently and everything went smoothly there. The evening entertainment was very good - Jersey Boys and Six, plus the Liverpool Beatles. I personally would not go on this ship again - too big for its own good. Read Less
Sail Date September 2019
I would have given Ovation more stars but right on the docks it started badly. My husband and I both have mobility issues. This was our 50th anniversary cruise and we almost weren't allowed on the ship! When we arrived at the port ... Read More
I would have given Ovation more stars but right on the docks it started badly. My husband and I both have mobility issues. This was our 50th anniversary cruise and we almost weren't allowed on the ship! When we arrived at the port although we were scheduled for pier assistance, we had to walk a LOOOONG way to get there, you don't get to the wheelchairs till you are almost on the ramps! They checked our passports and set sail passes on the first floor of the pier and sent us up the elevator to check in. There were people just off the elevator who again looked at our set sail passes and told us to see a pier administrator. I asked why and where do I go. They did not say why but just said go straight ahead someone will help you. We went straight ahead, talked to yet another person who told us to go to the wheelchair area, who then sent us back to one of the check in desks. Long story short, after at least 6 different people who kept saying they didn't know what was going on, one lady said, "Oh, you can't get on the ship because you owe money!!!" She said we owed $179.62. Not only a strange amt but how could I have printed my set sail pass if I still owed money? Luckily, I had printed all my Paid in full receipts ...cruise, excursions and amenities After repeatedly saying we owed the money but having no idea why, they allowed us on the ship only after I signed papers that said I would settle this on the ship. They also copied all my paid in full receipts. then we went to wait for wheelchairs. When we finally got on the ship, we went directly to guest services to get this taken care of and no one knew what the amount "owed" was for, only that we owed it. They said they'd check it out and get back to me and leave a message on my phone....never happened. This went on for three days, each day a promised call never happened...finally one person at guest services, on the third day said I guarantee you will not be charged for this ...she signed a receipt and the charge did not appear on my bill. Not only was all this a pain, but we were unable to sign up for the escape room and Ifly on boarding because they were gone since we took so long checking in....total time checking in....we were at the pier at 1030a and rooms were open by the time we left GS...so it was after 130p. We got to our room and it was a very nice quiet room, about 15 ft off the elevators, . After unpacking, I went to wash my hands and heard a deep gurgling sound. The hubs thought it sounded like a clogged or blocked pipe. I didn't pay much attention since the toilet and sink worked the rest of the day. The next morning while I was taking a shower I realized the water wasn't going down and before I could get out, the water level had risen to the height of the bathroom door! Luckily it did not go into the room. They sent someone up to rod out the drains, followed by a team to clean and disinfect the bathroom. After that we had no problem with the room. The balcony was large, and comfortable...with 2 chairs and footrests and a small table. The blackout shades worked well and the bed was comfortable. Our room steward "V" (his name was very long and difficult to pronounce so he said just call me V) was great. Replaced the ice as needed, cleaned the room, even when we said don't bother and kept us supplied with towels and some towel animals. We did not use the MDR as we ate whenever we felt hungry. We used the Windjammer and the food was actually very good. Loved the soups but they were loaded with salt! Finding a seat however was another story. We also ate at Sorrento's Pizza...which was very good. They had antipasto type dishes and pizza. Cafe Promenade was not as good as on the Oasis class ships. Desserts, pastries and cakes on the whole, were not very good. But this was expected since they were no better on any other RCI ship I have been on. The casino was drab and smoke filled. It seemed that there were very few slot machines and the only ones paying or interesting enough to play were in the smoking section. I did hit a jackpot for $1180 and was very happy it was $20 under the taxable limit...they have signs all over the casino stating that there is a 30% tax on wins of $1200 or more!!! 30%...that's HUGE! As far as the excursions/ports....Loved Juneau and Skagway but transportation in Skagway left a lot to be desired. Whale watching and wild life excursion in Juneau was a big disappointment ...seeing only the water blow and a whale's back was not very exciting. We saw about 5 sea lions on one bouy ...the extent of the wildlife. The captain said he saw an eagle fly by. The excursion boat was old, smelly and the stairs were so steep they were very difficult to maneuver even for able bodied persons. Skagway was beautiful and the White Mountain Pass Railway is a must do. We used luggage valet through RCI and it was great! It was easy and free. We left our luggage outside our door on Friday night and never saw it again till we landed in Chicago. Disembarkation and airport transport was a joke really. We bought and paid for 2 ...then got an instruction sheet very late...after 8pm with instructions for everyone but those with transfers...all it said was Transfers booked with us? Please see below...but the "below" was not there...many people were in line at GS just after 8pm on Friday for help trying to figure out what to do. The next morning, we found our way to the wheel chair assistance area, I needed to use the restrooms and tried to go to the one near the W/C area..I was told I'd have to walk up or down one floor or take an elevator (you know how crowded they are when everyone is leaving the ship).They said the restroom was closed due to security reasons! WHY would they make the restroom close to the handicapped area unavailable?!?!?!? Stupidest thing ever!! Continuing on.....although our flight wasn't until 330pm...we were put on an early bus and had to wait at the airport for 6 hours!!!! They also, wanted to put us on a different bus but the bus driver was nowhere to be found...so they loaded us all up on yet another bus. Also there was no manifest of names for people who paid nor did anyone have a physical ticket. Honestly, anyone could have gotten in the transport line and boarded one of the buses for free. Where the buses leave you at the airport was VERY far from the check in area....a good 4 blocks...there were however, wheelchairs for those that needed them. The ship, on the whole, is beautiful and yes, I would go on it again. The hallways are very twisty, turny and not in a straight line like the Oasis class...this makes walking thru those hallways seem very long and for the first time ever I always had difficulty figuring out which direction was the front or back. Also, when the MDR, Windjammer and 270 are closed (they all seemed to be closed at the same time) , there is only free pizza or what is available in the cafe promenade (premade shrimp salad or ham & cheese sandwiches, the same everyday) available. They really need something else. They do have a hot dog hut but it was never opened when we went there. Fish & Ships, by the outdoor pool was never busy. I only saw one or two people there the whole cruise and it was not free. We LOVED both indoor pools but the hot tubs in the solarium were very tiny...and really WHY do people traveling in Alaska open the windows??? Makes for a rather cold indoor pool. Read Less
Sail Date September 2019
We started our cruise from Seattle, staying overnight at the DoubleTree hotel at Seattle, booked through Princess Cruises. I would recommend this hotel prior to a cruise. Part of the booking the hotel was the Transfer from the airport ... Read More
We started our cruise from Seattle, staying overnight at the DoubleTree hotel at Seattle, booked through Princess Cruises. I would recommend this hotel prior to a cruise. Part of the booking the hotel was the Transfer from the airport to the hotel and Hotel to the ship. The embarkation was very fast of the ship through checking and security on board in 20 minutes from getting of the coach. Of the three cruises we have been on this was by far the fastest. Our cabin was on Caribe deck 502, it was small as was the bathroom, the balcony was large as was the flat screened 32 inch tv that overpowered the room, you have to be careful not to hit your head on the corner of the tv which i did on occasion. The queen size bed was very comfortable. plenty of hanger space and I liked the shelving unit too, incidentally the safe was not working. The washroom was very small compared to the other cruise ships we have been on. The shower is vey tiny, a word of warning be careful with the shower faucets, the number are printed on the shower faucet and cannot be seen from inside the shower, you can be badly scalded if you are not careful. To read the numbers you have to get out of the shower. Dining was the biggest disappointment of the cruise. We went to the Horizon buffet when we boarded the ship as our cabin was not ready, as we entered the buffet there are two sinks where you have to wash your hands, standing there was a crew member instructing you to wash your hands, I was impressed, as it was embarkation day the buffet was busy, after lunch we decided to explore the ship, we made our way the Atrium, seeking out the Library, we found it off the Atrium, it was a small library with 3 relaxing chairs plus numerous computers, in the entrance was a crew member to give any help to those who needed it to use the computers. Most of the action takes place in the Atrium, the noise was so loud the cruise director chatting on his microphone on the highest volume setting possible, the Atrium is like a long tube reaching up through the middle of the ship, with decks and lounges going off them, how can you concentrate in the library/Internet cafe is beyond me. You can always find the Atrium by following the noise. The lounges are the same quiz games dance lessons and other entertainment are in the lounges at one time or another. The quietest place we found was the Skywalkers disco and lounge, I spoke to several people up there, they had come there for the peace and quietness, but no drinks or coffee are available. We are not open until 10pm we were rudely told when we asked a barman. There was one more place for peace and quiet and that was the Sanctuary, I believe it was $40 a day each to use, very expensive to have to pay for a little peace of silence. We found the ship was noisiest on sea days when in port it was much quieter. Back to the Horizon buffet, on the sea day my wife was ill, I left her in the cabin to go for lunch, I found a table vacant at one side of the entrance, as I entered I noticed there was no one supervising hand washing, as I sat there eating I counted 50 passengers walking past the wash stations in 10 minuted. What is the point of me washing my hands, then going and using utensils used by passengers with dirty hands. On other surmise ships and the International Cafe servers serve your food no passengers are allowed to self serve. I would class the Horizon buffet as an health risk. When we booked the cruise we asked especially for a table for two as my wife is deaf in one ear and partially deaf in the other ear, she uses one hearing aid in the partially deaf ear. She gets confused when in a crowd of people at a dinner table. On our third evening we decided to go to the Amalfi dining room our designated dining room for the 7.15 dinner. When we were shown our table we were surprised that it was set for a table of 8, I mentioned to the waiter that we required a table for two, we were told rather abruptly no tables for two are in this restaurant, I had been down to the restaurant to make sure we had a table, but during the day it was closed. The waiter then crossed examined us asking who hadn’t we been down before and also where had we eaten, we ordered our meals and ate as quick as possible, we ate in the Portofino restuarant after that Entertainment, Princess does a good job when it comes to shows in the princess theatre. The entertainment was first class Service was good except for the dining waiter who might have been having a good day. We only did one Shore excursions, that was at Skagway, we did the White Pass railway. Which was fantastic. We are a senior couple of 70 and 75 no children. We wont travel with Princess again, I realize its a family oriented cruise line, the noise levels are far to high for us.especially for my wife who’s hearing aid is so sensitive to noise. The other cruise line we used before this one, is more suitable for seniors. Read Less
Sail Date September 2019
It was arranged by a local bus tour company and it was a dream of mine. My husband and I decided that life is too short to sit around waiting for the lottery. The ship was awesome and our cabin was comfortable and clean. The bed was very ... Read More
It was arranged by a local bus tour company and it was a dream of mine. My husband and I decided that life is too short to sit around waiting for the lottery. The ship was awesome and our cabin was comfortable and clean. The bed was very comfortable as were the pillows. The dining was an experience in different tastes and an awesome and overwhelming journey. It was prepared well and it allowed us to experience different foods i.e. ate escargots for the first time and they were delicious. Anyone who said they were bored just were not taking advantage of what was available from bingo, bible study, casino, crafts, exercise, comedy acts and Broadway acts, etc. We also went on shore excursions in Ketchikan, Juneau and Skagway and they were all fun in their own way, Saw a good deal of country, spoke with many people and it was truly an awesome experience. The steward, Reinir was just a lovely individual who worked hard but was very genuine in his dealings with us. No phoniness about him. He was very good at giving us advice and directions about things on the ship and what was available. In the dining room we had Rhoderick and he guided us in an adventure in dining. Ate a variety of meals and they were second to no one. The chefs knew their way around a kitchen and the blends of flavours they used were out of this world. We ended our cruise in Seattle but prior to that we were in Victoria BC Canada. We arrived at 7 PM PST and it was beginning to darken soon after we embarked on a shuttle bus and we walked to Chinatown. If we had arrived at 4 PM the excursions others had taken would have been enjoyed a bit longer because the main complaint from others was they couldn't see anything because of the lack of light. ALL IN ALL for hubby and I it was a tremendous experience. The weather at times was abysmal but it's September in Alaska,,,rain and fog were a chance we took and we did not get to the TRACY fjord due to the dense thick fog and that was disappointing but safety was a factor and I am glad the Captain went on the side of safety. Read Less
Sail Date September 2019
Overall we had a wonderful time. I looked forward to the captain's greetings which always ended with "bye-bye". We purchased the steak and lobster balcony dinner, however this being our first cruise we thought you would dine ... Read More
Overall we had a wonderful time. I looked forward to the captain's greetings which always ended with "bye-bye". We purchased the steak and lobster balcony dinner, however this being our first cruise we thought you would dine on a special balcony of the ship. Not so, you are supposed to have a balcony room for this feature (they really should include that in the ad) so we asked the dining staff how we could amend this and they rose to the occasion. We had our own private waiters, James and Nino, who set us up at table on the aft balcony of the ship and dusk. They kept our champagne glasses filled, they took photos for us and even shelled our lobster. They provided us with a night of amazing memories. Alan, our cabin steward was also amazing. The first day he knew our names and always greeted us with a smile, even took a moment to ask about our excursions or our experience. He made us feel like family, not guests. Read Less
Sail Date September 2019
we Really enjoyed this cruise. The food was great. The people were friendly & helpful. Best message I have had in years. We enjoyed the shows especially the comedian , I think Carlos. Enjoyed the magician also. Played some bingo and ... Read More
we Really enjoyed this cruise. The food was great. The people were friendly & helpful. Best message I have had in years. We enjoyed the shows especially the comedian , I think Carlos. Enjoyed the magician also. Played some bingo and some slots. Also went to my very first art auction. I won a piece. All in all we had a great time. Yes I would do it again. Our excursions were the best too. We stopped in Juneau, Skagway, Ketchikan & Victoria. We enjoyed every port from the tram in Juneau, the train ride in Skagway, the lumberjack show in Ketchikan & the bike ride in Victoria. We did a lot of walking but it was worth it. The weather wasn’t bad at all. No need for umbrellas. However, our last stop in Victoria was the best. What a way to finish the cruise. We got a ride from Ryan at Victoria Bike Rentals And Tours. They were right outside of ship. Our bicyclist was Ryan. Best bike tour I have ever been on. Very informative & educational. I fell I love with the little houses on the water. It was a wow effect. Visited the blue bridge & parts of town we never knew existed. A very beautiful city. A very clean city. I only hope it doesn’t change. Ryan was Very nice, polite and he cared about us. Gave us blankets to stay warm. Let us shop. If we were hungry we could have stopped to eat. Can’t say enough about him as a person. He knows his history. Would recommend. Just look for Ryan. It was worth every penny. Thanks again Harold & Carol Read Less
Sail Date August 2019
This is a newer ship with new technology and it has some of the best features with updated state rooms, or show rooms. Because it is a bigger ship with more passengers, they have better shows. The talent is the best I have seen on a ... Read More
This is a newer ship with new technology and it has some of the best features with updated state rooms, or show rooms. Because it is a bigger ship with more passengers, they have better shows. The talent is the best I have seen on a cruise ship. The showroom in the back of the ship has stages that go up and down and holes open in the ceiling where people come down on a wire to put on a great show. There are more lounge acts with more entertainment. But those are the good things. The bad part is the music is way too loud and they think that people like it that way. But I saw people leaving the show because they didn’t like it. I wore my ear plugs and was ok. The ship is set up for all ages and they do a good job at keeping young folks on deck 15 and gamblers in the casino on deck 3 that is away from everything else. But the folks that like to go on this ship are people that like bumper cars, rock climbing, the flow rider, etc.... I have never seen so many people with tattoos and people wearing old T-shirt’s on a cruise ship. Formal night is a joke. Only 20 percent of the people put on a jacket or wore a tie. The rest of the folks were comfortable in T-shirt’s or whatever they were wearing that day. Most of the people in the lounge or walking around the deck look like they just came from Walmart. Maybe this is what some folks like, but it is not for me. The food and service is much better on Celebrity and Princess. The people working on this ship do a great job or the best they can. But there are about 3 passengers for 1 crew member on this ship while Princess has 2.5 and Celebrity has 2 and Crystal might have 1.3. The difference can really be seen in the dining room with long delays and having to wait on your waiter. We have no regrets taking this cruise, but I think others ships in this price range are better. Read Less
Sail Date August 2019
My wife and I just returned from this Alaskan Cruise in late August. We both have mixed reviews. There is a lot to like about this ship - it's new, it's clean, it's got a wonderful spa and thermal area! We also paid the ... Read More
My wife and I just returned from this Alaskan Cruise in late August. We both have mixed reviews. There is a lot to like about this ship - it's new, it's clean, it's got a wonderful spa and thermal area! We also paid the premium rate to stay in the VIP section called the Haven. Definitely worth the extra $$. The Haven has it's own dining room with excellent dinner and breakfast and ok lunch. You also have your own indoor pool area and outdoor sun deck with hot tub, which we used a lot. The Haven guests have their own separate observation room, consierge desk and bar area. You also get special access when getting on and off the ship using the crew elevators so you can really avoid the big crowds that are in the general population onboard. So, if you're going to do this boat, I highly recommend the Haven experience...otherwise this is a very very crowded ship. In terms of excursions, we did the Mendenhall Glacier and whale watch which I rate a 7 of 10, we also did the helicopter, hike and train glacier experience in Skagway which i rate a 8/10, if you are in shape for the hike of 6 miles. We saw the Jersey Boys show and it was excellent but it only played for two nights and the rest of the trip was void of any really good entertainment. We both had massages at the spa and were very pleased, but the best part of the spa is the (extra charge $) Thermal suite which was never too crowded and had a wonderful sauna, steam room, salt room, and pretty cool massaging pool area. Besides the Haven restaurant, we ate a several specialty dining places including the seafood restaurant (excellent), the steak house (very good) and the french restaurant (excellent dover sole). But there arent many restaurants that are always open on this ship, so we had to do the garden buffet once or twice just to get some late lunch and it is a massive food trough. As far as the schedule, there is a whole lot of onboard ship time on this cruise. And with a lack of activities and entertainment, you can get bored. One stop in Victoria was at 8pm at night, for only 2.5 hours! Ketchikan was only half day and it took 48 hours from getting on the ship to getting off at the first port in Juneau. So the negatives are the crowd size, elevator wait times, the lack of activities and entertainment and limited port times. The positives mostly are due to the Haven experience we had. Alaska is wonderful and so beautiful! Read Less
Sail Date August 2019
My first cruise was on a royal Caribbean and it was wonderful all the way around . This time I chose a Princess Star Cruise. Because I had heard it was a higher end cruise I did not mind spending the extra money... it was definitely a let ... Read More
My first cruise was on a royal Caribbean and it was wonderful all the way around . This time I chose a Princess Star Cruise. Because I had heard it was a higher end cruise I did not mind spending the extra money... it was definitely a let down. Various toilets all over the ship were stopped up the entire trip. The food felt as if I were having leftovers for the first three days at the buffet area. Most everything on the bar was the same each day at breakfast and lunch with a few changes. A lot of items did not taste fresh made. Coffee dispenser did not work properly some of the times they put out water I went through three coffee cups one day before I found a clean one. The man in front of me laughed and said it takes three. Dinner in the main dining room was also disappointing . Lobster was rubbery and did not taste fresh, NY strip and fish were delicious. The rest of the meals were nothing to write home about. Service In the main dining room was excellent. The comedy show was fantastic. The rest of the entertainment was good . I would consider this a low-key cruise more geared for seniors or someone looking for a more laid-back relaxed atmosphere I definitely would not call it a party ship. BEDS were great. There were four of us traveling together and we all felt the same way. I personally do not feel the princess cruise was worth the extra money Read Less
Sail Date August 2019
What a rude staff with zero passion. They constantly seemed bothered by questions or assisting staff. The activities were very cheap and boring and they didn’t even have enough seats in the theater so people were standing on the ... Read More
What a rude staff with zero passion. They constantly seemed bothered by questions or assisting staff. The activities were very cheap and boring and they didn’t even have enough seats in the theater so people were standing on the side. The food is recycled multiple times and lack flavor. Very depressing 7 days that I used up as my “vacation”. They charged for every little dumb thing, like pizza room service has a charge and you spend $30 on bingo card but have to bring your own pen or buy a marker. What!? When the bathroom floor got wet this black “mold” came out of the door entrance. The gym had cheap equipment and most of it faulty. The hot tubs were barely working, barely lukewarm, and weak jets. It was like sitting in a puddle. I would never recommend this cruise ship to my friends or family, so upsetting! Read Less
Sail Date August 2019
This had a very good itinerary, with plenty of time in Anchorage and Victoria. Although, lots of smoke in Anchorage due to nearby fires. The staff on this ship is wonderful. They all seemed to have great attitudes, and were willing ... Read More
This had a very good itinerary, with plenty of time in Anchorage and Victoria. Although, lots of smoke in Anchorage due to nearby fires. The staff on this ship is wonderful. They all seemed to have great attitudes, and were willing to help. The ship still maintains a quiet elegance although it’s scheduled for dry dock next May. The public spaces never seem crowded, and the onboard entertainment on the Main Stage was very good. Three production shows, three comedians/magicians, and a wonderful pianist (Ryan Ahern). Temperatures during the day were in the high 60’s, but I definitely recommend warm clothes for being out on deck. The Hubbard Glacier was a good highlight. We were able to get very close, and their was calving during our visit. We also had a lot of whale sightings off the ship. This was our 4th cruise to Alaska, and I recommend this line for anyone looking for a quiet, and enjoyable experience. Read Less
Sail Date August 2019
came along as a group of 25. wish we had chosen either another ship or different time of year to sail. my least favorite of all cruises i have been on. second cruise to alaska. suffice it to say, i am not a megaship kind of cruiser. ... Read More
came along as a group of 25. wish we had chosen either another ship or different time of year to sail. my least favorite of all cruises i have been on. second cruise to alaska. suffice it to say, i am not a megaship kind of cruiser. breakfast in the buffet? good luck finding a table. dinner at the buffet? good luck finding a table. oh...and reserve everything beforehand. everything. i am not that kind of planner...if you are, you are a good fit for this ship. while it is perhaps well suited for others, the layout of the ship with all activities taking place in the atrium is not my cup of tea. you cannot hear anything at the guest services or excursion desk if you are trying to get info. too loud from the game shows and other stuff going on. the plus side is everything you might want to do is very centralized on decks 6, 7 and 8. smallest mini suite cabin i have ever had and most expensive cruise i have ever taken. seriously not worth what i spent. the ports are beautiful, but owing to a medical emergency the night before, our time in ketchikan was cut to about 3 hrs . good thing we had been there before and knew exactly where we wanted to go. elevators had quite the wait. disembarkation was one of the worst experiences if not THE worst of any ship i have sailed. 1.5 hrs just off the thing, never mind the almost 1hr wait for our bus transfer to the airport. can't help that...the traffic in seattle is a cluster you know what on cruise days. choose another port to sail from...seriously...if you are not big on being patient. will i sail her again? nope. will i sail any megaship again? nope. Read Less
Sail Date August 2019
We flew into Seattle the day before departure. Seattle was beautiful. Took the shuttle to the cruise port. Boarding went well. Excellent stateroom location - 8269. Did dinner and show the first night. On the second day, my DW developed ... Read More
We flew into Seattle the day before departure. Seattle was beautiful. Took the shuttle to the cruise port. Boarding went well. Excellent stateroom location - 8269. Did dinner and show the first night. On the second day, my DW developed gout in her toe. She hopped around till she couldn't take it anymore. Our steward got us a wheelchair and pushed her to the medical center and came and got her after treatment. When her condition worsened, he pushed her down there again and back. He was very responsive and helpful throughout the cruise. When the Dining Head Waiter found out she was sick, he sent meals to our stateroom for her - with dessert! Celebrity assisted us all the way from the ship to the airport to help us make or flights home. On our return to the cruise port, they wheeled her to our transportation and made sure we were secure and safe from port to airport. Celebrity did all they could to make sure our dream cruise to Alaska was not totally ruined due to unfortunate circumstances. Our thanks to Mulio (our steward) and all those that assisted to save our cruise. By the way, they really do push those drink packages on the first day!! Read Less
Sail Date August 2019
we just returned from our cruise with ncl bliss. i just wanted to say if you use a mobility scooter and are concerned about getting around with the scooter in ketchikan, juneau, skagway or victoria dont be. we traveled to these ports. my ... Read More
we just returned from our cruise with ncl bliss. i just wanted to say if you use a mobility scooter and are concerned about getting around with the scooter in ketchikan, juneau, skagway or victoria dont be. we traveled to these ports. my husband and granddaughter went their own way and i was by myself with the scooter. ketchikan i took myself up to creek street and while i didnt see salmon there i walked up a street on the left followed the stream up and the salmon. went way up past where all the people were and there they were thousands of salmon. wonderful site! in skagway i took the ocean raft wildlife adventure. these ladies went out of their way to make sure i was able to walk (which i couldnt) and brought the bus where they could. in juneau i went to mendenhall glacier. the bus drivers took the scooter and put it under the bus. scooters MUST BE FOLDABLE. otherwise they will not take you. went out 2 miles to nugget falls. wonderful site. great photos. i probably could have done the helicopter and raft excursion but im afraid of heights. went thru the towns w/o any problem including the wood slated walkways. there is nothing to fear but fear itself. so give it a try. you didnt spend all that money to sit on the ship. enjoy! as for ncl bliss itself. i cannot say enough about the service or accommodations on this ship. i saw a waiter go over to a man and cut up his meat. even though this person was with his family and his wife was sitting right next to him. staff at the buffet would ask if i needed a table or if they could get something for me because i was in the scooter. they would ask if i needed assistance with an elevator. embarkation was wonderful. disembarkation in victoria was a bit annoying but then again the staff/crew handled it the best they could and even brought me down a "secret" elevator. the food was great. entertainment at all levels was wonderful. a cruise is what you make of it. we sat quietly in the observation deck reading & playing a game or two. we went to the comics and different bands, and saw havana and jersey boys, played bingo and daily games. its certainly what you make of it. sit like a bump on a log and you'll not enjoy yourself. i have been on other cruises. ncl was by far the best we have been on. a shout out to the maitre d in manhattan who made sure i had my cappuccino in a glass. even though he gave me his card, im sorry i misplaced it. my only complaint was at seattle airport. SMS & Sons Int'l. i did not pick up my luggage at the airport to board flight to nyc. jason who is the 'DIRECTOR' was a rude, nasty, arrogant person. even if i was wrong, he deals w/the public and should be able to control himself, which he cannot. how SMS has this person working for them amazes me and is a loose cannon. cant tell me i am the only one who left their luggage and he tells me 'the fact that you left your luggage @ the airport tells me something about you." i was furious w/this comment and made him know it. glad i spoke w/him after the cruise as he did not ruin it. but management should certainly pay attention to him. Read Less
Sail Date August 2019
First time sailing Holland America. We a frequent Celebrity and RCCL cruisers, but liked the HA Alaska itinerary, plus there were some pricing specials that made this cruise very affordable. We booked a category VD balcony cabin ... Read More
First time sailing Holland America. We a frequent Celebrity and RCCL cruisers, but liked the HA Alaska itinerary, plus there were some pricing specials that made this cruise very affordable. We booked a category VD balcony cabin (guarantee), and we were assigned our cabin 10 days before sailing. Location was pretty good....all of the VD cabins are either in the front or towards the rear of the ship. We had a cabin towards the front of the ship. Long walk to the dining venues (as they were on the other end of the ship), but we got used to it. The pros.....spacious cabin, quiet, large shower/bathtub combo, nice balcony. Service was first class and very friendly. Embarkation and disembarkation was so incredibly fast....HA blew away their competition on this aspect of the cruise. A nice choice of shore excursions, but pricey (as all Alaskan shore excursions tend to be). The highlight for us was the Tracy Arm Fjord/Sawyer Glacier excursion in Juneau. A long day (7 hour excursion), but well worth the time and money (tour is run by Allen Marine...wonderful tour folks). The one day we were cruising Glacier bay was an experience Holland America does best. This was the main reason we chose this cruise and HA did not disappoint. Had several other shore excursions which were ok....fortunately we got into Victoria before nightfall and got to Bourchart Gardens while it was still light. Had about 2 hours to visit and by the second hour it was nighttime. You cannot get the beauty of these gardens if you only have the night time to visit...so if you can't see the gardens during some daylight time, it is not worth going to (in my opinion, if you are a first time visitor). The not so good stuff had to do with the food and entertainment. The Lido restaurant is where the buffet is and we found the food selection and quality adequate, but nothing compared to the quality and selection you find on RCCL and Celebrity. We ate in the main dining room twice and the good was good in that venue (the gala night surf and turf was excellent.....probably the best we have had on any cruise ship). Service was fine. No quick way to get a slice of pizza or a quick hamburger/hotdog. HA does not do this part of their food routine very well. Also deserts were so so; cookies were lousy. Not much in the way of entertainment, but HA is not known for their big productions that RCCL and Celebrity have. We booked the premium wifi package ahead of time, as it was priced attractively but it was somewhat slow (but expected), and stopped working completely on our Apple devices that had IOS software under 10.0 (because of an HA wifi upgrade while we were at sea). So if your IOS software is not 10.0 or higher, their wifi will not work on those devices (primarily older Ipads). Very easy to catch a taxi from the cruise terminal back to the airport. They all charge a flat fee of $42. Lots of taxi's available despite two large cruise ships arriving at about the same time. Hope this info is helpful to any of you taking the Alaska inside passage cruise on HA. Read Less
Sail Date August 2019
Holland America was recommended but we chose Princess instead, never again. Horizon buffet had mediocre food at times, other times it was very good. Staff ignored our needs much of our dining time, had to bus our table, find silverware and ... Read More
Holland America was recommended but we chose Princess instead, never again. Horizon buffet had mediocre food at times, other times it was very good. Staff ignored our needs much of our dining time, had to bus our table, find silverware and drinks. Other times they were ok. Anytime dining in the Da Vinci and Michelangelo was fantastic. Food was great. Excursions were OK, Ketchikan was very short. White Pass Railway was great! Fishing in Juneau was great also. Room service was great and timely every morning. Most of the on board staff had poor English speech and understanding of what we would say. Shipboard announcements were mostly not understandable and couldn’t be heard in our cabin. Our only other cruise was with Carnival in the Caribbean and we had virtually none of these issues. Our next cruise will be investigated more closely. While your experience with Princess may vary I will certainly not chose this line for another cruise. Read Less
Sail Date August 2019
Ovation of the Sea JULY 26 2019 7 Days 3 Ports No glacier (see comment below) Very little inside Passage. Big Ship over 1000 kids. Lots for kids to try and do. Big lines. Crowded slow elevators. Great shows, Main Dining ... Read More
Ovation of the Sea JULY 26 2019 7 Days 3 Ports No glacier (see comment below) Very little inside Passage. Big Ship over 1000 kids. Lots for kids to try and do. Big lines. Crowded slow elevators. Great shows, Main Dining service great, Food a bit down in my humble estimation but lots of it. (unfortunately for the waist line) Buffet crowded while at sea. (Actually asked to leave the buffet via pa broadcast if you were finished on sea days) Not cool. Too many people. That’s the lowdown. Still had a PRETTY GOOD cruise with friends family but the experience was not what I would call a holiday anymore. I won't be on this vessel again unless the new Flow Rider King my grandson pays at least half. lol Bit of a grind and RCI has got themselves in a bit of a pickle with the size of the ship and the staff they wish to pay number wise in scheduling activities on their Flow rider/Bumper car/Wall climbing/North Star etc. etc. Same guys do all of these sites and more as activities staff, and they can not be at all locations at once obviously. Two banks of elevators times two sides just not enough and the walking from one end to other seemed longer this year. But of course I’m getting on too. So it may not be an issue for you. The elevator frequency is another issue however. I do not remember coming to an elevator so often and found them all UP or All down from where I was at. I was roomed on deck 7 and all the restaurants as usual down several floors or the buffet on 14/topish. Pools on top and the shops and guest services on 4 and 5. They just seemed out of sync and or not enough for the mass of people on board. Wait times were long compared to any ship I have been on. Passengers... 5 G I was told .... and 1000 kids..did I mention that. The lines to activities of course can be defeated with a pay extra benefit called “The Key”. My teenage GS was not impressed by the privileged kids that budged. He learned another life lesson. Rooms on this ship really workable. I didn’t manage a suite but if the space in the regular rooms out side/window and Balcony … Inside with Virtual window any indication I’m sure they would be fine. Storage is better than the M and S class on Celebrity for sure. (No life jackets in the room helps). Although I think maybe the showers are a bit smaller. Or was it me again. Somebody else thought that too so I think I’m right. Room attendant very pleasant and did her job really really well. (Thanks Mardol.) Note: Do not pay extra for a virtual Balcony. I asked them to check mine and it was no better after they did. Lots of breakup and the picture was just OK when in bright sunlight and close to objects. Shore and dock area’s only and not great at that. Pretty useless at sea. The fake balcony rail on screen was nice and bright though. Just not worth it at all as far as I’m concerned. The ship is big and beautiful for sure. Dining was early for us and main seating was early//Seated by 5:15. We did this because we wanted to be with kids and friends who had kids as we thought that it would be better to feed the bears and then turn them loose. In hind-site it may have been better to go anytime somewhere and book a fixed time a bit later with a maitre D. for all week. Early dining conflicted with a lot of open times for activities. Late would have also. Avoided upcharged restaurants. No charge items at Fish and Ships. were great for lunch. Believe it or not didn't get to the doghouse . Saw it but I was never ready for lunch when I was there. 270 Lunch was sad. (although the roast beef on embarkation day was great). Solarium Breakfast and Lunch OK. Windjammer was and always is the Windjammer. As I mentioned the shows were great. Pixels … Is a great show in 270, with dancers etc. Interacting with great music and 4 robotic screens with pixels and the entire back half of the stern viewing windows that also turn into screens. Separate venue from the main theatre. You need reservations and you can get them online before you cruise sometime. Main shows were very Vegas Like and better than I remember onboard as I have not been doing shows for a while on X as they tended to be all the same. Maybe the girls just looked better. Juggler and Comedian (not the same guy) were super. Juggler was a comic too. Had no problem getting great seats by arriving 10-20 mins early . A Mountie was aboard and gave three great lectures about "The Force." The Old, New and training. Young fellow…. trained 10 yrs after me. Made a few rookie mistakes lol. There was a Wildlife guy too..missed him. Oh and they had a “Real” Orchestra/Band onboard and THEY COULD PLAY. Seattle : Embarkation was a zoo . Two things. One we had been assured that we could use our Nexus cards to board. But this was not going to work so as we did have our passports with us we were only held up for a bit while we fished them out. Friends who had checked on this and had sent their passports in to be renewed were shunted around until the shore people actually had a Ship’s Person come down and put them straight. Believe it or not. The shore staff didn’t know they could use a Nexus card. There was another issue with friends that had actually paid for two parties when the paid for party checked in and claimed the credit card on account and then the Person that actually paid arrived and were told their card had been compromised as it was used already. Really this SHIP happens. But by far was the zoo on the pre-board floor. I understand that departure and ship clearing was held up. Really not all that unusual right, it happens all the time. But when there was no (not enough) seating, organization or persons that cared about telling us what was happening you can imagine the mess. Not enough area for us all. Announcements could not be heard over the crowd and the announcements for the other ship in port going on for half the same floor we were all on. I think/hope that this was unusual and that normally the flow worked. But it sure didn’t for us and when the doors opened in was a minor, Plus ok ok major stampede . They needed to have some plan to keep control with temp barricades. Not a great way to meet your 4998 other guests. Ok not that many but there were lots cause we all want to be there a bit early..right? Go later if you board this big vessel. But you will find getting a place to be comfortable and get food a bit hard to find. Getting off went smoothly for everyone as far as I could see. We were at our shuttle a half hour earlier than we were timed for. Bet that didn’t happen the week before when we boarded. Now the glacier...Dawes was on the schedule. Some folks had paid for a special view from the “North Star” a observation pod hoisted high up on an imitation Nasa like Canada Arm. I had been there before and it’s quite a sight. We didn’t make it for an ice issue and I understand that this ship hasn’t made it all season. I have been disappointed in this area before but still charging folks to see no glacier seemed harsh. The issue with the glacier is the narrowness of the “Arm” and there is little flow to take the ice away from the front of the glacier. Want to see a glacier with way better odds take a ship that goes to Hubbard or Glacier Bay. But understand it’s no guarantee either. Ports: Juneau has all the tourista stuff right at your gangway. You can stumble to the Red Dog saloon right across the street. Lots of tours to be had and a gondola right up the dock a bit. City bus... the best priced tour of the valley. Even get to see the State prison. Victoria : Some nice tours of the city. Whale watching usually for the 3 local Orca pods (which this year have gone outside (out west of Vancouver Island) a lot looking for food warming is an issue. And of course Butchart Gardens . A must see for any gardener at least once..... even I have done it twice and I’m no gardener. Because of the Ovation’s schedule (two ports) you get a full day stop here vs. the few hours normal on a return 7 day from Seattle.... a stop needed to comply with US law to eliminate steep tax issues and way higher cruise fares. Skagway: The White Pass and Yukon Railway. There are other tours of course but this is the reason to go to Alaska beside the obvious scenery and glaciers. More than a few ways to do the ride but it’s a must for history and the sites. Those gold rushers did some wild things. The town itself has kept to an old school feel and the locals rule the stores mostly and the “Park” regulations keep the buildings in check also. The diamonds and Caribbean stuff is there but not so noticeable. Lol. I even found a shop where the resident artist owner winters in South Eastern BC as she paints while hubby ski’s So I think that’s it. For this ship and my whatever # cruise to Alaska. The key to this ship is…. got kids or grandkids over the age of say 10-13 this ship is for you but do your homework in what they can and can’t do without paying extra. There is a great area called the solarium with a restaurant for Adults only. It also has big relaxing hot tubs and quite a bit of viewing area with lounges. Small pools actually. Open Buffet for breakfast and Lunch but need reservations for supper. Contact me at BSeaBob at gmail com if you have comments, suggestions or any question you may have. Read Less
Sail Date July 2019
This was the best cruise ever! The staff was friendly and very helpful as well as cheerful. The food was delicious and plentiful.Every evening it was arranged with care and lovely.Our dining staff was wonderful, especially our wine girl ... Read More
This was the best cruise ever! The staff was friendly and very helpful as well as cheerful. The food was delicious and plentiful.Every evening it was arranged with care and lovely.Our dining staff was wonderful, especially our wine girl (Miraki(Sp?)-from Japan but living in Manilla). Our room was beautiful and the gentlemen that serviced it were quick and efficient. The ship was clean and everything was top notch. The entertainment was great! I can't rave about it enough. The spa package was awesome. Seaweed wrap a must. The girls in the spa were lovely and informative. Mary our morning dining room person was so nice and helpful. She helped us start our day with JOY! The BBKing review was great. We enjoyed the special music provided by WayFM every night. The wine tastings we attended were very informative. Everyone was fabulous! A TRIP FOR THE MEMORIES!!! I am recommending Holland-America to everyone I tell about our trip and I will book again.*** Read Less
Sail Date July 2019
Seven days on the Round trip Seattle to Alaska , inside passage! numerous activities for grandchildren, They loved the Go Karts, waterslides, variety of food options. The Haven for us. We loved unlimited bar, 24 hour butler, Private ... Read More
Seven days on the Round trip Seattle to Alaska , inside passage! numerous activities for grandchildren, They loved the Go Karts, waterslides, variety of food options. The Haven for us. We loved unlimited bar, 24 hour butler, Private escort to excursions, embarkation and disembarking. Food.was amazing! Haven restaurant had beautiful presentation and service was impeccable. The kids loved the waffles. We enjoyed eggs Benedict and the smoked salmon frittata. The filet and prawns and lamb at dinner we favorites. Our butler delivered coffee and juice each morning and afternoon tapas. Each day we had a complimentary bottle of champagne. The excursion were well organized and lots of variety. We loved the Skagway Railway, Sled Dog and puppies! Ketchikan we saw a Lumberjack Show outside but undercover with heat lamps. The Saxman Native Village had a dance presentation as well as Totem Pole Craving demonstration. The village have many Totom Poles and our guide explained the history and meaning. In Juneau we went on the Mendenhall Glacier Explorer. Enjoyed the visitor center and great hike with views of the glacier and waterfall.Cruising Glacier Bay for the day was amazing. The ship circled the bay so so everyone had up close views. Glacier Bay Ranger came aboard for informative narrative as well as Junior Ranger Program. In Ketchikan our son and daughter went Ziplining. Challenging with expert instruction.In Victoria my son and I did city sunset tour and Escape Room. The Haven was beyond, beyond! Private dining, pool, bar, lounge,observation deck. Beyond pampering! Loved the spa thermal suite with wave tub and waterfall, snow grotto and steam and salt room. The heated lounges were so relaxing!The men’s facial and shave was excellent! Read Less
Sail Date July 2019
I chose this cruise because I had never been to Alaska and since I’m an NCL Latitudes member I was excited to experience the newest ship in the fleet that was built especially for Alaska. I persuaded a friend who lives in Seattle to go ... Read More
I chose this cruise because I had never been to Alaska and since I’m an NCL Latitudes member I was excited to experience the newest ship in the fleet that was built especially for Alaska. I persuaded a friend who lives in Seattle to go with me although she was reluctant as she had only cruised once before, years ago before the stabilizers, and had gotten seasick. I’m not sure she believed me when I told her how smooth it would likely be. Embarkation and disembarkation were an unbelievable breeze….the best I’ve every experienced….NCL has this people moving thing down pat. When we embarked we immediately went to The Local and had lunch. By the time we were done, our bags were at our stateroom door. I very carefully chose our cabin because I knew that the size of the ship and the number of passengers would irritate my friend. It couldn’t have turned out better for us. I chose a Spa Balcony cabin that was directly under the spa so it was not noisy. We were on the same deck as the Observation Lounge and also had our own private balcony. Up one flight of steps and we were in the spa (passes were included in our category) or we could go to the buffet for a quick bite to eat. The Observation Deck also had light breakfast and lunch and an awesome bar. All those venues had great ocean views and with the exception of the buffet, a good amount of privacy. I love the spa and because a limited number of passes are sold, I never had to wait for a heated lounger. Even the Observation Lounge was pretty uncrowded when we were there….usually early in the morning or late at night. We did go to activities in other areas of the ship but the point is, we wouldn’t have had to…..everything we needed and wanted was right on those 2 decks. So for those who don’t like the big ship experience (and I see a lot of those complaints in these reviews) this is what I would recommend. Also, book everything you want to do as soon as NCL will let you….you can always cancel and other cruisers will be happy to fill your slot but there are many things that fill up fast and then you’re probably out of luck. The cabin itself was well laid out (beds by the balcony rather than the closet) and was plenty of room for 2 people, although no one could call it spacious. I can’t imagine having 3 in a room like this although it is advertised to accommodate 3, maybe a couple and a small child. We really enjoyed the beverage package. It was fun to try drinks we’d never had before and I discovered I like White Russians. The first time I ordered it the bartender made it with cream (as it is supposed to be) and it was wonderful but every subsequent bartender told me they only had milk. So I’d go to the coffee bar and get half and half and hand it to them. I don’t think I was very popular with the bartenders…lol. Anyway I would suggest that NCL make cream available behind all the bars. Never had a problem getting a bartenders attention or a drink in a timely manner. The dining package was fabulous too. We did Cagney’s, Teppanyaki, and La Cucina. The food was fantastic in all of them. One small complaint about Teppanyaki is I think they sit too many people at a table. We were the last to arrive for our table and I was seated on the end by a woman who was left handed. I didn’t notice until we were well into the meal or I would have requested a change of seating because her elbow was in my space the entire meal. We only did 2 shore excursions, the rail trip in Skagway and the Lumberjack Show in Ketchikan. They were OK. I wished I had done something where we could see wildlife. I had thought we would see some in Glacier Bay but we didn’t. My fault for not doing more research. We did see a lot of humpback whales though and I was surprised that they came so close to the ship. They would breach and blow through their blowholes….quite an experience….I had only ever seen orcas before. The only difficulty we had on this cruise was when we were in Glacier Bay. They had park rangers come on the boat and talk about the glaciers. They said if you go outside you can hear the glaciers, especially if they are calving. We went out on the balcony to listen and enjoy the serenity only to find that one of the ship’s photographers was 3 decks below us, taking pictures and yelling at his subjects to get them in certain poses and reactions. I called guest services to complain and have him stop. Unfortunately I had to make 3 calls before it stopped and then we think they only moved him to the other side of the ship but we were glad to no longer have him disrupting our enjoyment. Management sent us some sweet treats to apologize and we were happy again. All in all a great cruise and I am doing this ship again in October on the Mexican Riviera. Read Less
Sail Date July 2019
We are a couple in our early 60’s. We traveled with another couple. We stayed at the Homewood Suites downtown. We took an Uber to the port which was very close to the port at around 10:00 AM. We were on the ship by 11:45. We were ... Read More
We are a couple in our early 60’s. We traveled with another couple. We stayed at the Homewood Suites downtown. We took an Uber to the port which was very close to the port at around 10:00 AM. We were on the ship by 11:45. We were able to go straight to our rooms. We had a nice quiet lunch in the main dining room. The Amsterdam is an amazing ship! Very clean and nicely decorated! Smaller ship but easy to get around. Since our cabin was on the 3rd floor it was very easy to get to the main dining room which was one floor up. Love being in the back of the ship. Dining: We went to the Pinnacle Grill three times. Love the menu and the waiters and waitresses. Lobster bisque, shrimp cocktail, crab cakes, lobster tail and filet were all so amazing! Also had the scallops, candy bacon and porterhouse! All were amazing. Wahyu and Kay were so amazing in the Pinnacle. We also went to the Canalleto one night. Liked their menu also. Mira and Carla were amazing and always friendly and nice when ever we saw them! The main dining room was great. We ate most of our meals there including a couple of lunches and breakfast. Amazing Amin, was one of our favorite waiters! Always had a smile on his face. The last at sea day they served surf and turf and shrimp cocktail in the dining room. Very good! The Lido serves an awesome breakfast. Lots of different juices. Egg making station, pancakes etc station. Lunch they have a great salad station. Ports: Awesome itinerary! Picked this cruise for all the amazing ports! Ketchikan: Bering Sea Fisherman Tour was excellent. We did this tour 11 years ago and couldn’t wait to go back. It was rainy and cold but they provided raincoats and they had heaters on the boat. We watched them catch fish and crabs in the pots. You could hold rock crabs etc. They threw herring and we watched the eagles fly down and catch them . An awesome shore excursion not to be missed! The boat docks right in town. Lots of nice shops etc. Sawyer Glacier at Tracy Arm was beautiful. Nice relaxing day. Juneau: We took the Jeep Wrangler 4 Door Jeep tour. We booked through the ship. We went on our own to the Mendenhall glacier and hiked to Nugget Falls. So nice to take our time and explore at our own pace. We also went to Saint Therese Chapel which was beautiful location in the woods. Amazing area! Then onto the Fish hatchery. Very cool to see that many fish! Icy Strait Point: TOK River Outfitters is a company we found on line. They were awesome! We went halibut fishing! Between the six of us we caught about 25 halibut! The boat was in pristine shape and Nick the captain and Tammy were so amazing! They baited our lines and released all our catches for us. They went out of their way to make our day so awesome! It was a rainy and cold day but we were having so much fun catching fish we didn’t even notice the weather. Anchorage: There is a free shuttle to town. We booked the Glacier Quest Cruise through Phillips 26 Glacier Cruises on line. We actually called direct and got a AAA discount for the cruise. We booked the motor coach for transportation to Whittier which is where the tour begins. The glaciers we visited were beautiful! The lunch was great! This excursion takes all day but it was so amazing to get up so close to the glaciers. We chose the glacier quest which was a shorter cruise because we worried we would not have enough time for the longer 26 glacier cruise. As it turned out though, there was just enough time for the time we had at port to take either cruise. Homer: We took the free shuttle to the Spit. Nice area for souvenir shopping for some unusual things. We booked a private tour through Bay Excursions for a Marine Wildlife Tour. The tour was right down by the water at the spit. We saw puffins and otters and eagles. Very Knowledgeable guys on board our boat. The captain was great! Kodiak: We took the free shuttle to town. The guys booked a Bear Viewing tour through Island Air Service. Expensive but the best tour! Up close to see bears in the wild. They flew them to Fraser Lake in float planes and you are very near where the salmon are. The bears were very close to where they stood and watched them. My friend and I booked a floatplane tour with Andrews Air. We were so close to the mountain peaks that I felt like I could touch them. The take off and landing on the water was so smooth. We highly recommend either place, which were next door to each other, for floatplane trips. Hubbard Glacier: Amazing day to see the Hubbard Glacier up close. The ship offers an excursion to get off the ship to go see the glacier even closer. We didn’t do it though since we had been very close to glaciers in Whittier when we were there. The scenery is just undesirable at the passage into the glacier. Sitka: We took the shuttle to town. We booked a tour on our own with Captain Gary’s Sitka Adventures for a Whale watch. Gary met us in town and took us out on his pristine boat. It was just the four of us. Gary was amazing! We saw so many whales. We saw otters. Beautiful area! Gary was the best! Victoria: The shuttle offered by the ship is $15.95/pp to town. We took a taxi directly to the Butchart Gardens on our own. Way cheaper. The Gardens are about 40 minutes from where the shuttle drops you off at the Empress Hotel in town. The gardens are the most amazing gardens we have ever seen. Highly recommend going there. Embarkation: The Port Valet offered by SEA/TAC is an awesome way to go. Put your bags out at midnight and you don’t have to deal with them until you get to your baggage claim at your final destination. FREE too!!! This itinerary was so awesome! We hoped to go to these same ports next year but they changed them. No Kodiak or Sitka! We hope they bring them back. This was our 16 cruise. 6th cruise with Holland America. We really love Holland!! One big plus for us is that Holland America Line has a priest on board for all their cruises. We really love that they do this! All in all, we can’t say enough how wonderful this cruise was. Alaska is an awesome place to visit! So much untouched amazingly beautiful scenery!! Read Less
Sail Date July 2019
This was our first trip on Princess Cruise on the Star Princess, a 7-day cruise to Alaska! We knew the service, the food and people were going to be excellent, we heard it from family and friends. We left from Seattle and from the onset we ... Read More
This was our first trip on Princess Cruise on the Star Princess, a 7-day cruise to Alaska! We knew the service, the food and people were going to be excellent, we heard it from family and friends. We left from Seattle and from the onset we knew this was going to be a great trip! We arrived at the port and our bags were taken right away to the ship. We were escorted onto the ship by the wonderful PC staff who made the check-in process easy. When we arrived at our room, our bags were already there. This first night at dinner set the tone for our entire trip. We did not expect a simple act of kindness to make our experience even better. My father is a stroke survivor. He uses a wheelchair and has limited speech. At dinner each night were Head Waiter, Suvio; our waiter, Syam, and assistant waiter, Gusti. An attentive, fun and especially kind team. Suvio set the standard of Kindness. He saw my mother cutting my father's food and came over to do it for her. This was natural, not a dining room service. It was from the heart. During our entire cruise, Suvio pushed my father's chair to the table, cut his food, asked how everything was going throughout the night and then pushed my father's wheelchair out of the dining room. If you are a person with a disability or have a family member with a disability, you will understand the sometimes loss of social value when you are among others is difficult. Working to have a meaningful life and experiences seems harder than it should be and being a family member trying to make that happen for the ones you love is even tougher. Of all the wonderful experiences on the ship, this was the exception. We felt like family. To see my father smile with all his struggles was the most precious moment for us. He looked forward to dinner each and every night. Princess Cruise offered my mother and father ease in coming on and off the ship; a beautiful, accessible cabin with a balcony to see the wonderful ports and sites of Alaska. Terrific shows and activities for all of us to participate in as a family. My daughter loved the teen activities and met new friends from other states. The food was delicious designed, prepared and served by a wonderful chef, culinary team and staff. A special shout out to our Princess Cruise Specialist, Tammy Lank. She helped us arrange the cabins for our family and friends. She took great care in helping us choose an accessible cabin for my parents near the elevators and choose our interior cabins a few doors down from them. This was our first time on Princess Cruise. It will not be our last...Mahalo and A Hui Hou (Thank you and until we meet again). Read Less
Sail Date July 2019

Find a Cruise

Easily compare prices from multiple sites with one click