Holland America Line Oosterdam Cruise Reviews for Singles to Alaska from Seattle

4.0 / 5.0
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Clothesline Bacon in Pinnacle Restaurant
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Neptune suite
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1-10 of 13 Holland America Line Oosterdam Cruise Reviews for Singles to Alaska from Seattle


Not so good Alaska Trip

Review for a Alaska Cruise on Oosterdam

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Missyjane
10+ Cruises • Age 40s

This is our 4th HAL cruise. We've been in Alaska few years ago and we loved the scenery. We booked the balcony so we could enjoy the beautiful view, but it was a BIG mistake because we never enjoyed it because of a strong smell of smoke. We reported it few times at the costumer service but they never did anything. They keep telling us they will investigate ( whoever smokes at the balcony), NEVER ...
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Sail Date: August 2019

Cabin Type: Deluxe Ocean-View Verandah Stateroom


They're Slipping a Bit

Review for a Alaska Cruise on Oosterdam

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NedRyerson57
6-10 Cruises • Age 60s

I did this exact same trip last September and boy, the things slipped a bit. Still enjoyed myself but Holland America Line really needs to look at making some changes. Generally, I really enjoyed my Neptune Suite. It was large and bright and had a great balcony. The Concierge Lounge is a huge benefit. Enjoy coffees and small plates in the morning and afternoon. Food for the most part was ...
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Sail Date: June 2019


Disappointed

Review for a Alaska Cruise on Oosterdam

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Santeeruss
10+ Cruises • Age 50s

Sailed HAL for 10 of 12 cruises. Last cruise 34 years ago. First vacation in 8 years and first vacation with wife in 28 years (never had honeymoon and always had kids)?? Basically, the shore system didn’t match the onboard system. I bought 4 indulgences and packages and none were ready for us. We never received the excursion tickets or most of the Add-ons without multiple trips to Guest ...
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Sail Date: June 2019

Cabin Type: Signature Superior Verandah Suite


Maybe my last cruise on Holland America

Review for a Alaska Cruise on Oosterdam

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JERNEWM
6-10 Cruises • Age 80s

Probably I took my last cruise on Holland America last month. The cruise was a 7 day cruise on the Oosteram round trip from Seattle to Alaska. Here is an explanation of why I feel as I do: Pros: • The Hotel staff was nice and provided good service; the room was clean and comfortable; the ship was clean. Our cabin staff remember my name after the first day. • The bow was open for ...
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Sail Date: May 2019

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Lack of entertainment and variety of food

Review for a Alaska Cruise on Oosterdam

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Spookybread
2-5 Cruises • Age 40s

My wife and I have been on two other cruise lines so a friend of ours invited us on a vacation to Alaska on the line HAL Oosterdam. The staff was very friendly but when we needed some guidance we couldn't understand what they were saying and they didn't even know the answer to our question so make sure your staff who works on the ship knows everything about it like where's the nearest bathroom . ...
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Sail Date: May 2019


Customer Service Destroyed the Complete Package

Review for a Alaska Cruise on Oosterdam

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dndgeez
6-10 Cruises • Age 60s

The Good: AMAZING FOOD Pinnacle Grill The Band Art Gallery Personnel Had the Norovirus hit on the Ship and their Containment Procedures and protective processes was Great. THE BAD: > No Proactive Wait Staff > No wait staff to keep your beverages full. I had to get up 2/3rds of my time to get refills or get served which meant I had to get in line and wait at the Bar. > ...
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Sail Date: July 2017

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Sad seafarer

Review for a Alaska Cruise on Oosterdam

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Golf poppa
First Time Cruiser • Age 70s

Thank goodness for Seattle. I'd finally convinced my husband to take an Alaskan cruise ( about 4 years of talking). When he said yes, I quickly booked a trip before he could change his mind. Booked in August for travel in September. Since he had agreed to the adventure, I added 2 days pre cruise in Seattle. Thank goodness for Seattle. We stayed at the Seattle Marriot Waterfront. Nice hotel,great ...
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Sail Date: September 2013


Holland America Never Again

Review for a Alaska Cruise on Oosterdam

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desw4
6-10 Cruises • Age 60s

I just returned from Holland America's Cruise to Alaska on the Oosterdam sailing June 23rd. I was very very disappointed. The room was clean and our steward could not have been better. The food was horrible. Old Country Buffet would have been gourmet compared to the food available. No taste. Poor Quality. Rude service from the buffet staff. Room service was a joke. Long waits and never get the ...
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Sail Date: June 2013

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Disappointed

Review for a Alaska Cruise on Oosterdam

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shelterdogs
2-5 Cruises • Age 40s

I had read several reviews about cruising Holland America as well as the ship Oosterdam, I do not know what ship they were sailing on, but it could not have been the same. On a positive note, the crew were very friendly, always smiling, and so helpful. Sometimes the language barrier was a little frustrating, but I would not trade that in as the crew was wonderful. That being said, lets start with ...
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Sail Date: May 2013

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Cruised many times, disappointed with Holland Oosterdam

Review for a Alaska Cruise on Oosterdam

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ronlorelei
10+ Cruises • Age 60s

After reading the review just posted about the Holland Oosterdam, I must also express my disappoint with our recent cruise on September 4th. I also am in the hospitality/restaurant business and I believe that customer service is the most important element to anyone's vacation. We have been on over 20 cruises, with only a very few bad experiences. But this one was bad from the beginning. At the ...
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Sail Date: September 2011

Cabin Type: Neptune Deluxe Verandah Suite


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