897 Seattle Norwegian Pearl Cruise Reviews

This was our first cruise, for years my husband told me I wouldn't be able to handle it because of motion sickness. So this was our experiment, to see how I would do. I has a few problems, but once the dramamine kicked in, everything ... Read More
This was our first cruise, for years my husband told me I wouldn't be able to handle it because of motion sickness. So this was our experiment, to see how I would do. I has a few problems, but once the dramamine kicked in, everything was fine. Embarkation was a little hectic, but went well enough. We were "pushed" in front of a green screen for a photo, not knowing it was for a portrait photo, so the pose looked rather stiff. The staff was very helpful in helping us find our cabin, there was staff everywhere. Directions at each stairway helped, too. Our partially obstructed cabin still gave us a view. I put a glade solid air freshener in the bathroom, that was a great tip I read. The bathroom was VERY small, hard to move around in. The bed was comfortable, which was a surprise, since we are rather picky. The food was good, although some things were different than what we are used to. My husband is a professional cook, and he approved, so that was a compliment. It was nice to order anything off the menu, as often as we wanted. (take the stairs as much as possible, I only gained a couple of pounds because we used the stairs a LOT!) The shows we saw were good. The performers were excellent, working through problems with great skill, they deserve much credit. (a show was put together at the last minute because of illness) Most ports were tourist traps, but we expected as much. In Juneau, we did the Mendenhall Glacier and Gardens, it rained all day. the Gardens were beautiful. In Skagway, we went horseback riding. Very enjoyable, our guides were great. We saw the Lumberjack show in Ketchikan. A little staged, but very enjoyable. We went to Craigdarrach Castle in Victoria. It was definitely an uphill walk, buses were not allowed close to the castle, but taxi's could pull right up. A number of older people had a hard time walking that much. We used the ship's excursions because it was simpler than trying to find our own. This was the first trip my husband and I have had without the kids in over twenty years. We probably didn't socialize as much as other people, but it was our time. We enjoyed it very much. We're already thinking about another cruise, maybe this time with the kids and grandkids. Read Less
Sail Date July 2018
The most beautiful scenery! The mountains, glaciers, waterfalls and wildlife were outstanding. I would loved to have seen more whales but what I did see, was something I’ll never forget. Excellent food and service. We chose three special ... Read More
The most beautiful scenery! The mountains, glaciers, waterfalls and wildlife were outstanding. I would loved to have seen more whales but what I did see, was something I’ll never forget. Excellent food and service. We chose three special meals for the week and all three were a delightful treat. We choose the steak house, the Japanese steakhouse and an Italian night. Great bartenders. Our favorite was Nanette. She knew us by name and knew our favorite drinks. She also gave helpful suggestions if we wanted to try something different. Fun shopping at all the ports. They provide for relaxing locations to read and/ or whale watching. Easy to board ship and to disembark. The excursions were friendly, informative and fun! This was a trip with friends and family ( all adults) and we all had a great time. Every bar/lounge was a happy time, especially the Atrium bar. I would recommend this cruise and ship to everyone! Read Less
Sail Date July 2018
I chose this particular cruise because our family wanted to experience Alaska. We had time to have lunch and watch fish throwing at Pike's Market before embarkation, which went smoothly. NCL had an area to store our bags for several ... Read More
I chose this particular cruise because our family wanted to experience Alaska. We had time to have lunch and watch fish throwing at Pike's Market before embarkation, which went smoothly. NCL had an area to store our bags for several hours while we toured Seattle. My husband and I traveled with my thirteen year old son and his 14 year old friend, all staying in one small interior room. During down times, our television had a new movie channel, which kept the boys entertained. Quarters were tight and it was difficult to keep all of our belongings organized but it made the trip affordable. Our room staff was helpful and friendly, somehow making our room look tidy every day. The ship itself entertained my son with the basketball court/tournaments and swimming. He ended up making fiends with some other kids with similar interests. His friend enjoyed all- day dining at various restaurants. The staff knew him by first name. The buffet had plenty to choose from and was above average, with a variety of American cuisine and ethnic dishes, mostly Indian and Chinese dishes. We didn't have the package of unlimited drinks and specialty restaurants and there were plenty of restaurants that were good and included. Next time, we will upgrade to a balcony room so that we will get the unlimited drinks and extra specialty restaurants (tempenyaki, sushi, steak house) even though we are not heavy drinkers. Entertainment was mediocre except for the AMAZING magician, Bobby Borgia. He entertained kids and adults on 2 separate days. The most amazing parts of this entire cruise and the entire reason we choose this were the excursions. We had THE BEST TIME salmon fishing in Ketchikan and ended up getting 15 fish frozen and mailed home. We are still enjoying the fruits of our labor. We originally had a fishing trip scheduled in Skagway but due to high winds, it was cancelled. We also had a GREAT TIME in spite of a downpour in Juneau canoeing to the Mendenhall Glacier and Nugget Falls. Be ready for any kind of weather. In addition, the morning spent in Glacier Bay, witnessing calving of the Margerie Glacier, all while having the ranger educate all cruisers via ship-wide speaker, was spectacular and a third highlight. All four of us had the time of our lives! Tips that we learned while cruising: 1) the wifi on the ship doesn't work most of the time and we ended up relying on our walkie talkies (when they worked). You can spend $10 for an app that allows you to send messages via cell to each other, which helped us immensely. 2) Bring binoculars so that you can see the amazing details of the glaciers in Glacier Bay and for spotting ocean creatures. We saw many humpbacks and some porpoises while cruising. 3) Upgrade to a balcony room for the extra perks so that you're not getting itemized bills for your alcoholic drinks and to have the freedom of going to every restaurant on the ship OR only get an interior room for 3 or less people. 4) If you have older kids/teens, know that the arcade is NOT FREE and our kids ran up a bill of $200 the first day before we cut them off. 5) Pack rain pants and coat to be ready for rainy weather. 6) Know that you will probably want to do this cruise again so start saving! Read Less
Sail Date July 2018
This cruise was a gift from my parents. My whole family (parents, siblings and their kids, me and my husband) went together. There were some great things about this cruise, but several negative things that made it less than excellent. The ... Read More
This cruise was a gift from my parents. My whole family (parents, siblings and their kids, me and my husband) went together. There were some great things about this cruise, but several negative things that made it less than excellent. The positive: ship was beautiful and well maintained, drinks were great, wine tastings were fun, shore excursions were great, and deck chairs were more available than I’ve seen on other cruises. The negative: 1. I have a food allergy (gluten free). Other cruise lines are SO great when it comes to my allergy. In the dining room, the accommodations for my allergy were okay. They did have the allergy saved in the computer system, so when I arrived, everyone was aware. However, more than once I received food that contained gluten (I did not consume it – I noticed it before eating). Instead of making modifications to dishes, they would simply leave out things from the dish to make it allergen free. One example was just leaving off barbeque sauce rather than finding/making an alternative sauce. There were hardly any gluten free desserts (or at least that my waiter could identify as gluten free), which other cruise lines have in plenty. I think part of the problem is the “freestyle dining.” On other cruise lines, I have a set time with the same waiters every night. They get to know me and my needs and they always take care of me. I understand the appeal of freestyle dining, but it’s not for me. Other cruise lines label everything in their buffet with allergen information. I couldn’t eat in the buffet other than ice cream, which was very unfortunate when I wanted to have a quick breakfast or lunch rather than have a long meal in the dining room. I suppose I could’ve asked the employees working in the buffet, but it was incredibly loud and crowded. I didn’t want to be the person yelling so someone could hear me and holding up the line. 2. The food in general was just okay. A few nights, my dinner was great. The other nights, my meat or fish was very dry. The overall service was fine, but I’ve received better service on other cruise lines. 3. There was some confusion about shore excursion payment and guest services and shore excursion desks were both very confused and kept passing me back and forth between them to get it resolved. I wanted to pay for an excursion for another member of my party in another room, and it was very difficult to do so. We did eventually work it out. 4. I traveled in a group of 10 and we were told they couldn’t take our picture all together. We would have to pay a sitting fee of $70. We ended up asking another guest to take a couple pictures with a cell phone. 5. The only quiet space on the ship was my room. I like to find a quiet place on deck to read and I couldn’t find one. I had a great vacation with my family. I truly enjoyed being with them. I also had a LOT of fun on my excursions. But to be very honest, I don’t think I’ll ever go on Norwegian again. Royal Caribbean and Princess are worth the additional cost. Read Less
Sail Date July 2018
My husband and I chose the Pearl to go to Alaska. We usually cruise in suites which we initially did. We bid on a Haven Owners Suite and won the bid. I contacted pre-concierge for new luggage tags and while I was on the phone, the very ... Read More
My husband and I chose the Pearl to go to Alaska. We usually cruise in suites which we initially did. We bid on a Haven Owners Suite and won the bid. I contacted pre-concierge for new luggage tags and while I was on the phone, the very nice NCL lady asked what we wanted to be in our room when we got there. From past experience, I know that doesn't always get done but I gave her my list anyway. We flew to Seattle on Friday, stayed at the Mayflower Park Hotel and toured the city for two days which was great! Seattle has so much to offer. The Mayflower was located in a great spot but I wasn't a fan of the hotel itself. The staff was rude and made us feel like we were putting them out by being there. Sunday was embarkation day and we were more than excited! Dropping luggage off was a little confusing. Usually when we get to a pier, the porters are more than willing to help us. This time, they were kind of all standing around talking and not paying attention to any of the passengers. My husband asked one of them if he could help and he did. We walked down the street and followed the signs to check-in. The woman at the door asked if we were VIP guests and escorted us to the separate, much shorter line go go through the scanners. That only took a couple minutes. From there we were escorted to the Haven/Suites check-in. We were all set and sitting having coffee about 20 minutes after arriving at the pier. Anoop, the best concierge we've ever had, came over to introduce himself to us and said he had something for us. The one change I asked the pre-concierge woman to make on our dinner reservations had been made and was all set. We were escorted to Cagney's at around 11:15 and had lunch. Rooms weren't ready until about 1:00 but that was ok. We knew the layout of the ship after being on the Dawn and the Gem so we walked to The Great Outdoors and had our first beverage! When we heard the announcement that rooms were ready, we headed to our room. The pictures we had seen of the Owner's Suite didn't do it justice! It's a huge space. There are two bathrooms, one is quite large with a toilet, bathtub, double sink, shower, and the dressing room off of that. The other is a smaller bathroom as you first walk in to the room with just a toilet and sink. The living room has two double sliding doors looking out onto a sheltered balcony. There was a sofa, chair, television, large table and four chairs, and bar/coffee area. The 3 bottles of liquor that I ordered with pre-concierge and comes with an Owner's Suite, was waiting for us along with the juices, soda, and water that is all free. The bedroom has a king size bed, a chair and ottoman, two large night tables, a television, and the door to the big balcony at the front of the ship. We met our room Steward, Norbie, who was great the whole week. We aren't very needy but he did anything we asked of him, like extra towels or shampoo. Next we met our butler Lingling. In the past we haven't had any luck with butlers. We never got a suite for that perk at all. We felt like we hit the jackpot with Lingling though! She asked what kinds of snacks we liked and we told her we really didn't have a preference. Every day she would bring a couple different snacks so we could choose. On the third day she asked us why we weren't having breakfast delivered to our room. We told her we didn't want to bother her (which is how we felt with past butlers) and that we had been having breakfast in Moderno. She frowned and said that is what she is there for and would we like breakfast delivered the next morning shaking her head yes! We did order for the next day and she brought that plus what she thought we might like for a snack later that morning. One of the perks of being in an Owner's Suite was having access to the Haven Courtyard. For us, it wasn't convenient at all. We were on deck 9 and the courtyard was on deck 14 (which you need your keycard in the elevator for). It was nice there with a small pool, jacuzzi, steam room, shower/changing room, and bathroom. There were loungers and chairs, tables and chairs with menus that we assumed you could order from the Haven attendant (which we never did), coffee, juice, water, cookies, M&M's, and gummy bears all the time. Upstairs was the Haven sundeck which I'm sure is great when you are going to warm climate ports but for Alaska, I only sat up there once and it was too chilly for me. We didn't use the pool or jacuzzi at all because there were 4-5 kids that kept running from one to the other. Sitting there to relax wasn't very easy either with all the yelling from them. Being a teacher, I love kids and think they need to have fun and exercise but in a setting like that, there needs to be some control. Just my opinion. The crew of the Pearl were great. There wasn't one time when we didn't get a good morning, or good evening from someone we passed in the hallway, in a restaurant or getting on/off the ship at the different ports. For us, this was probably the best crew we have been with on a cruise. For entertainment there really wasn't much going on if you don't want to play Bingo or Deal or No Deal. Even the entertainment at night was just ok. It didn't really matter to us, we had a great time anyway. We did go to the hypnotist expecting to be entertained and instead heard about the woman's seminars she was giving for the rest of the cruise and how she has programs you can buy to help you lose weight, etc. Personally, I thought that was in poor taste. We ate at Cagney's twice, LeBistro, Moderno, and Teppanyaki. Teppanyaki was a lot of fun. The chefs were pretty funny and we got with a big group of people that made us feel really welcome even though we were the only ones in two tables that weren't in their group. The food was amazing and probably one of the best meals we've had on a cruise. Cagney's steak can't be beat but their sides are just ok. LeBistro was really good but for some reason, it always takes well over an hour to have dinner there. We waited over a half hour for our soup because the chef didn't like how it came out so he started a new batch, which is what we were told. LaCucina was good. Nothing great but definitely not bad at all. We spent a good amount of time at the Great Outdoors and got food from the buffet there for a few lunches. We couldn't always sit out there because of the temperatures and especially the wind. The Garden Cafe had many choices and we did have lunch there one day. My husband loves the pretzel rolls and sticks so we would wander through and get a few of those for him just about every day! In Juneau, we tendered at a first and had the opportunity to walk around and see downtown Juneau. One of the places we went to was the Alaska Shirt Company which is right across the street from the pier. We got all our souvenirs there and really didn't have to shop anywhere else. Prices were great there. We did the Mendenhall Glacier and Evening Whale Watch excursion through the ship. Unfortunately, it was pouring while we were at the glacier so we didn't get great pictures but it was beautiful none the less. On the whale watch, we saw eagles, sea lions, and whales. I actually got a great picture of the whale's fluke, something I've never been able to do before! There was a naturalist onboard and she told us all kinds of useful information about the wildlife around that part of the country. There was also a delicious buffet along with coffee, tea, soda, and water that came with the price of admission. You could also get adult beverages for a reasonable price. In Skagway we did the White Pass and Yukon Railway ride through the ship which was great. It follows the path the people who were going to look for gold during the Gold Rush took. It was amazing to think of those people in such harsh conditions traveling on a small path just to maybe find gold. The other excursion we did (not through the ship) was the Red Onion Good Time Girls and Ghost Tour. That was one of the most fun excursions we have done in a while! We were met by a "Good Time Girl" and led around the town while she explained how life was in Skagway during the Gold Rush times. We ended the tour at the Red Onion Museum which was pretty interesting. After the tour we went in the Red Onion which we hadn't been able to do before because there were so many people waiting to get in. It was less busy at this point so we went to the bar and got a Duck Fart which is a shot that had been recommended to us by a few people. You should try it, it was delicious! The next day was Glacier Bay day and probably one of the most awe inspiring days I've ever had. It was sunny and cold (like 30's cold) and Marjorie Glacier was magnificent! That honestly doesn't even describe what it was. We saw some small calving which was interesting to watch but all of a sudden we heard a crack and a huge chunk of the glacier fell into the ocean with a big boom! The waves from that came all the way to the ship. We saw kayakers near the glacier and that let us know exactly how massive the glacier was. There were a few other glaciers on the way in and out of the Bay but I don't remember their names. Everything was so beautiful. I took many, many pictures! Ketchikan was the next day. We did the Alaskan Lumberjack Show and Totem Bight excursion through the ship. The Lumberjack Show was entertaining and what you would expect from a lumberjack show. On the bus ride to Totem Bight, we saw a lot of bald eagles. Our tour guide, Braden would point them out and explained how to tell the difference between a juvenile and a full grown eagle. Totem Bight was interesting and Braden was very knowledgeable. I wish we had more time in Juneau and in Ketchikan and less time in Skagway. When we go back to Juneau, we will do our own thing at Mendenhall Glacier and be able to spend a lot more time there. Saturday was Victoria, BC, Canada day but unfortunately we didn't get to see it, I got sick very early Saturday morning. I'm pretty sure I had norovirus even thought I was extremely careful with the Washy, Washy and washing my hands. We also missed out on another day of touring Seattle. We stayed at the Hyatt House Downtown Seattle which was right across the street from the Space Needed so at least I got to see it but not go to the top of it. Other than being sick, this was probably the best vacation my husband and I have had in our 40 years of marriage. Before we went on this cruise, we said we would splurge a little because we'd never do it again. We did splurge but we are doing it again! Maybe a different itinerary but definitely Alaska! Read Less
Sail Date July 2018
Selected this cruise because we were traveling with young children and cruise was going to Glacier Bay. We traveled with a total of 11 people. Eight adults and 3 children ranging in age from 2 to 7. Lot's of activities for 4and 7 ... Read More
Selected this cruise because we were traveling with young children and cruise was going to Glacier Bay. We traveled with a total of 11 people. Eight adults and 3 children ranging in age from 2 to 7. Lot's of activities for 4and 7 year old but not so much for 2 year old. The staff was the best I have experienced on a cruise, always friendly and courteous. Enjoyed the entertainment, especially the Magician Bobby Borgia and Concert Pianist in the Piano Bar. Your special restaurants were wonderful. We ate at the Brazilian Steakhouse, your regular steakhouse and French Restaurant and the staffs were very accommodating setting table for 11! It was nice to come to breakfast in the morning to hear the beautiful welcoming voice of your South African lady singer. As a whole I wouldn't hesitate to recommend this ship. Thank you for a wonderful experience! Would like to have stayed longer in Victoria! Read Less
Sail Date July 2018
We were expecting more from Norwegian. They apparently are saving money by cutting food costs. And entertainment was second rate. Good folks, but not up to par compared with competitors. The magician did close-up but no stage magic. ... Read More
We were expecting more from Norwegian. They apparently are saving money by cutting food costs. And entertainment was second rate. Good folks, but not up to par compared with competitors. The magician did close-up but no stage magic. Disappointed. The signage was skimpy. It took a couple of days to learn to navigate about. The staff provided excellent service, all over the ship. One couldn’t expect better service in the dining areas. Prime rib is one of the best dinners on a cruise. Unfortunately, Norwegian serves the lowest grade beef available, apparently. Sad. And then there’s the lobster and crab legs. Wait. There’s none of either on the menu. Not even available in the premium dining room at extra cost! Why not at least offer crab legs from the icy Alaskan waters we were sailing through? Shrimp was available in the buffet on occasion, so give credit for that. And the desserts were outstanding! Read Less
Sail Date July 2018
This is NOT the cruise for you if you do not want to be bored. Traveled with a 17 yr old, two 30 year olds and two of us in our 50's. Every single one of us were bored. But lets start at the beginning. Booked 2 staterooms ... Read More
This is NOT the cruise for you if you do not want to be bored. Traveled with a 17 yr old, two 30 year olds and two of us in our 50's. Every single one of us were bored. But lets start at the beginning. Booked 2 staterooms - Oceanview #5001,- decent dated nothing special. ADA Balcony #10644- Pole in middle of entrance makes it a little hard to use a scooter, Balcony had a Board to use it with scooter which was narrow so Husband could not use Balcony. They lost my DIL luggage, took 3 trips to Customer Service, we were asked to fill out same papers twice, Finally at 11 pm, it was "Found" in another stateroom.- We printed out tags and used plastic holders so no the tag was not ripped off, someone made an error so she had no clothes for an entire day. Only saw our cabin attendant ONCE the entire trip, no way for Husband to enter the room without help, or exit without help. ADA FAIL!!! Customer Service on ADA- the boat is NOT accessible, they had us in H2 for Mandatory meeting, which only had ONE elevator to service entire floor. He will drown first- plain and simple before he makes it there, took us an hour. Beverage Package is a joke, you can not order a Baileys and Coffee with out being charged EXTRA. Bottle Water is EXTRA. A Can of soda with room service is EXTRA on top of the delivery charge for EACH can. My favorite thing to do on an Alaska Cruise is to sit on my Balcony and sip Baileys and Coffee at 3 am and watch the view. This was ruined this trip. No Alcohol after 1 am even in Casino. Cagneys for food was WONDERFUL! Buffets- plain, same food every day. Indigo- service was TERRIBLE. Summer Palace was better, service was good. The only thing for our 30 year olds to do was gamble, our 17 yr old did make friends no thanks to the teen program, they were all bored , sat from room to room until kicked out for loitering. I am certified Travel Agent who booked a family trip, decided we would try NCL over our normal Royal Caribbean. We were never acknowledged as being part of the travel agency, staff wanted to be gone, terrible cruise, The excursions were wonderful!!! However we booked not from NCL. Only positive was that I did win Bingo on the last day- $64.00 a game, split the pot 4 ways for $300 win, however I was told I had 10 minutes to run to the casino to claim it before it closed for the rest of the cruise- yes I said that the Casino closed on Saturday at 1 pm and did NOT reopen for the remainder of the cruise. In fact EVERYTHING Closed on SATURDAY at 1 pm as they started to FLIP THE BOAT for the next group getting on July 8th. Fitness Club- 30 year old signed up for the week for Spin Classes, the instructor did not wear shoes that clipped in, did not know what he was doing. Tried to peddle with feet on top. TERRIBLE, left early. Tried again next 2 days again the same, DO NOT CHARGE IF YOU DO NOT HAVE INSTRUCTORS that know what they are doing. We are returning to Royal for fun filled cruises, and yes before you say buy Alaska Cruises are different- I did an Alaska Cruise in 2016 with Royal on the Explorer and it was a trip to remember which is why we decided to go again, sadly we chose the wrong company/ ship this time. NOT ONCE SAW THE CRUISE DIRECTOR on the ship! Read Less
Sail Date July 2018
My husband and I are latitude members, and in the past, we found Norwegian a cut above many other cruise lines. It was always one of our top choices, until recently. (We've cruised with Disney, Celebrity, Princess, Royal Caribbean, ... Read More
My husband and I are latitude members, and in the past, we found Norwegian a cut above many other cruise lines. It was always one of our top choices, until recently. (We've cruised with Disney, Celebrity, Princess, Royal Caribbean, and Carnival.) For this cruise, we booked three mini-suites to treat our entire family, and contrary to our past experiences with Norwegian, the ship seemed very short-staffed, most of the workers seemed stressed or blasé, rarely smiled or said good morning/evening, and in all of our cruises, we've never experienced such rude passengers. The cabins were nice, but the beds were only average as far as comfort. The food was also only average. One day at the buffet, we saw a server with sniffles cough into his gloved hand, wiped it on his pants, wipe his nose on his sleeve, and go back to serving food. Then, there was a bartender we saw take a bottle of Kahlua off the shelf, pour a cup of tap water in it, and put it back on the shelf, and the cocktails I ordered had very little if any alcohol in them. That was very disappointing at $10 a pop! In addition, one evening, we ordered nachos at O'Sheehan's Bar, and the cheese was so watered down that it was more like a cheese broth. In the dining room, bar servers were in very short supply, and by time one took our drink order and brought the drinks to our table, dinner was already being served. This was our third cruise to Alaska, and of course, we enjoyed all the ports of call, scenery, and excursions! When we are exploring our next cruise adventure, Norwegian will no longer be one of our top choices. I sent this review to Norwegian customer service, and they never responded. Read Less
Sail Date July 2018
Wanted to see Alaska but also wanted a casual, freestyle cruise so I could enjoy wearing nice, casual, comfy clothes. Pearl was perfect. Cleanliness is very important to me and this ship was immaculate. Room steward was very friendly and ... Read More
Wanted to see Alaska but also wanted a casual, freestyle cruise so I could enjoy wearing nice, casual, comfy clothes. Pearl was perfect. Cleanliness is very important to me and this ship was immaculate. Room steward was very friendly and took great care of the room. Service was excellent. Shore excursions were arranged flawlessly. Food varieties were endless. Enjoyed the quality entertainment. The aerial act was especially beautiful. The auditorium is lovely with comfortable seats. Every day was a pleasure, and the beautiful weather was fantastic bonus. Highly recommend arranging excursions prior to cruise date to avoid reservation lines. Also, some excursions, like the fabulous dog sledding with Alaska Icefield Expeditions, which I booked well in advance and through Norweigan, have limited space. Book early. Prior to sailing I watched many YouTube videos for tips. Norwegian has their act together. I do not have even one complaint, only compliments. I will definitely sail with Norweigan again. Read Less
Sail Date July 2018
I had friends going on this cruise so my husband and I joined them, and it was fun sharing the experience with them. The location (Alaska) was wonderful and the base price was relatively inexpensive. However, every thing on the ship was ... Read More
I had friends going on this cruise so my husband and I joined them, and it was fun sharing the experience with them. The location (Alaska) was wonderful and the base price was relatively inexpensive. However, every thing on the ship was an up-sell. There was constant pressure to buy this, upgrade that, shop here, purchase that. It was really irritating. We paid for "unlimited live-streaming internet" but it often didn't work, especially the live-streaming part. Having paid a lot for the live-streaming internet, we were pretty upset about this and got little to no sympathy from the internet support staff. The World Cup was going on, the biggest event in soccer in the world every 4 years and we were unhappy to discover that the ship wouldn't be showing it, either on one of the tv stations or on a screen. Staff gave us various excuses, mostly saying it was a "corporate decision". Imagine how upset we were when another Norwegian ship pulled up next to us, showing one of the games on a huge screen on their deck! We felt that we had been lied to. On the positive side, most of the staff were great. We really liked our mini-suite cabin. The extra little bit of space made a big difference to our comfort. Everything was clean and in good condition. The fitness center was really good, which was important to me. Our trip started and ended in Seattle, which meant a lot more "at sea" time than trips that go one-way. We didn't have a lot of time on land. We had limited dates but if you want to maximize land time, I would suggest a one-way itinerary. Our group mostly did our own activities when on land. Booking through the ship was a lot more expensive than doing it through an independent operator. However, my husband and I did book one trip through the ship, the Misty Fjords boat tour out of Ketchikan. The time frame was limited and we didn't want to risk not being back at the ship in time. We figured that we were essentially paying for "insurance" that the ship wouldn't leave without us. This was well worth it, since the boat tour got back a little late, so keep this in mind when booking shore activities. In ports where we had more time it was a better value to book on our own directly with land operators. Read Less
Sail Date July 2018
I had been dreaming of an Alaskan cruise for years. We finally decided to go for it this summer. It did not disappoint. And I'm really glad I chose NCL for the trip. While I've only cruised on NCL, I can't imagine going ... Read More
I had been dreaming of an Alaskan cruise for years. We finally decided to go for it this summer. It did not disappoint. And I'm really glad I chose NCL for the trip. While I've only cruised on NCL, I can't imagine going on another cruise line. The ships are beautiful, and I've always been impressed by how well the ships are kept clean. Additionally, they are so well organized for getting people on and off the ships, getting the luggage to the rooms, etc. When we booked the cruise, we considered a balcony room, but given the cost difference between the balcony and window room, we chose the window room. And I'm happy we did. First, we were rarely in the room. Second, the window was a lot bigger than I expected. Third, there was a big enough window sill in the room that I could enjoy looking out and seeing the beautiful scenery. We were also happy with the size. I was expecting it to be a lot smaller than it actually was. For dining, we did a combination of specialty dining and the main dining rooms. The specialty restaurants are AMAZING! Especially Cagneys. Teppanyaki was so much fun. The chefs were so entertaining. If you have the option to get the Specialty Dining promo package when you book your cruise, definitely do it. It'll give you a great opportunity to enjoy 3 of the restaurants without having to pay the extra cost. I will say, desserts on the ship are not the best, but then when it comes to my sweets, I am a bit picky. My husband and I are early to bed, early to rise people, so we didn't go to a lot of the shows on this cruise, but the ones we did were fun and entertaining. We did enjoy spending time in the Shakers martini bar lounge. The staff in there was attentive, but not pushy. One of the things about cruising for me is experiencing the ports. And the ports on this particular cruise were great. We really enjoyed seeing the amazing glacier in Mendenhall, the scenic Yukon drive from Skagway, and the Rainforest in Ketchikan. When we booked the cruise, the day the ship circled Glacier Bay was the day I didn't know if I would enjoy. Well, I was completely wrong. It was amazing. Especially watching the Marjerie Glacier "calve". Seeing (and hearing) the ice falling into the bay was unbelievable. When people asked me what my favorite part of the trip was I honestly tell them "I can't answer that". There were too many incredible experiences to choose just 1. I can't wait to go again, and try other excursions and new experiences. Read Less
Sail Date July 2018
We chose this one because the buffet was available for all meals. We did not want formal dining with young children. My main disappointment was the excursion Mendenhall Glacier and whale watching. We were not told that we would have ... Read More
We chose this one because the buffet was available for all meals. We did not want formal dining with young children. My main disappointment was the excursion Mendenhall Glacier and whale watching. We were not told that we would have to buy food on the whale boat. And there were no healthy choices on that boat. Fruit would have been a good thing. I brought no money with me, and I was pretty hungry by the time we got back to the ship. One grandson refused to go back to splash academy because another kid called him a name, but they loved the basketball court and the tennis court. The first day the pool was very cold. The service was excellent all over the ship. The crew was helpful and friendly. Our cabin steward, Dennis, was excellent. One could not have asked for a better attendant. I would recommend Norwegian for families. Read Less
Sail Date July 2018
We chose Norewgian because of the dates we had in mind. They seemed to work the best. Since we were also going to be hiking in Oregon and Washington the idea of the Freestyle cruising seemed suited for us. We didn't have space to ... Read More
We chose Norewgian because of the dates we had in mind. They seemed to work the best. Since we were also going to be hiking in Oregon and Washington the idea of the Freestyle cruising seemed suited for us. We didn't have space to pack for formal nights as well as hiking clothes and casual clothes. What we didn't realize was HOW freestyle is was. Many people looked like the were wearing their PJs around the ship. Although there were spaces that were reserved for fancier dressing, the main parts of the ship weren't. The biggest issue for us was the kids. Our oldest is 15 and our youngest is 12, turning 13 in less that a month after our cruise. They separated the kids by age and 12 and under in one group and 13 and over in another. That meant that they couldn't be with their sister. We asked for an exception, as if we had known we would have booked later in August after the youngest turned 13. Not only were they unwilling to budge, the manager was downright rude about it. Not having them together mean that neither wanted to do any of the youth activities and meant that they were left to play are hockey or bowling in the lounge, or other places in the ship where alcohol was served. Meaning that these areas are really meant for adults, but the kids still wanted their parent free time. There were any activities for them with out the kids activities - the pool, shuffleboard, golf, rock wall, etc - but not having them join the activities cost us extra money as the air hockey was $1.65 each game and the bowling was $6 per person each game. As much as my husband and I enjoyed the cruise, we just couldn't get past this issue. The cruise is for family bonding, not to separate them. We would have understood more if our youngest wasn't turning 13 so soon. Really we were talking a 3 week span. I'd also add that there was always a long line for customer service. Aside from that we loved our porter, most of the staff and especially the man singing with his guitar every day in the Garden Cafe. It was very smooth sailing, clean and fun. Read Less
Sail Date July 2018
This was our first cruise and it was amazing. The entire staff of ship provided excellent service. Food and entertainment were great. Our room steward was tops, he knew our names from first day. Loved the bingo!! We really enjoyed the ... Read More
This was our first cruise and it was amazing. The entire staff of ship provided excellent service. Food and entertainment were great. Our room steward was tops, he knew our names from first day. Loved the bingo!! We really enjoyed the different ports visited. Lots of different shore excursions to choose from. Embarkation and disembarkation went very fast and smooth. Enjoyed eating at the different restaurants. Really liked the different pictures that were taken when getting off at the ports and around the ship. Enjoyed having special pictures taken in the atrium. All the pictures turned out great. We enjoyed meeting Captain Paul and having our picture taken with him. Our cabin was very comfortable, really enjoyed sitting on the balcony and enjoying the peace and quiet. This was our first cruise on the Norwegian Pearl but it definitely won’t be our last. This ship is updated, clean and modern. Read Less
Sail Date July 2018
My travel agent recommended this cruise and it was GREAT. No problem and nothing but high praise for the CRUISE. Dining was wonderful as were the accommodations. Excursions were great but a little long. Enjoyed the train ride to the ... Read More
My travel agent recommended this cruise and it was GREAT. No problem and nothing but high praise for the CRUISE. Dining was wonderful as were the accommodations. Excursions were great but a little long. Enjoyed the train ride to the summit and back, greatly. The ship was smooth and enjoyable. Entertainment was wonderful!!! The ship even forwarded our luggage to our plane so we would not have to deal with that!!! Wonderful amenity! However, going into port and shopping was interesting if not downright maddening. "Linda" and her husband have some kind of deal with a few of the diamond and/or jewelry merchants to get passengers to be escorted to their place of businesses with the idea of getting a "good deal". I understand this and am in full agreement with capitalism. I'm a former businessman/doctor and understand this upside down and inside out. However, one of the businesses, Diamonds International, with whom I was intending to make a purchase, took my information and got me approved for a loan (I did not purchase from this store) and when I got home, I had a credit card already approved and waiting for my use WITHOUT MY APPROVAL of sending me a credit card. It made a minor dent in my credit score which is now healed. But the simple idea of sending me a credit card which I did not ask for and which I think, is not kosher, if not illegal, disturbs me GREATLY. I'm REALLY bothered by this tactic. Now, this is not Norwegian's fault and maybe not Linda's but to think that this happens while I was not aware and had not approved, makes me very wary of 'wolves in sheep's clothing'. I loved Norwegian as there were some children but not enough to ruin a vacation and would indeed sail with Norwegian again. Thank you NORWEGIAN. We loved the experience. Read Less
Sail Date June 2018
We chose this boat over the Bliss as we wanted to see Glacier Bay. Glacier Bay was amazing, but I'm not sure if it makes up for being trapped on the Pearl for the week. Key Takeaways: 1. Get the thermal suite pass unless you ... Read More
We chose this boat over the Bliss as we wanted to see Glacier Bay. Glacier Bay was amazing, but I'm not sure if it makes up for being trapped on the Pearl for the week. Key Takeaways: 1. Get the thermal suite pass unless you want to sit in the lobby and listen to the 50th talk on booking your next cruise. 2. You will be spending a lot of time on this ship. 2 full sea days (Glacier Bay is one) plus half a day in Juneau (2pm arrival), Ketchikan (2pm departure), and Victoria (6pm arrival) so it really adds up. 3. Avoid cabins near O'sheehans (especially on deck 8) as it's extremely noisy during the day and sometimes at night. Now for the rest of the review... First and foremost, the staff at the Guest Services deck were apathetic at best (with a few exceptions). Secondly, the Pearl has one of the strangest layouts I've ever seen on a Cruise Ship. Decks are sliced and diced and there's no clear path to one spot or another. Every passageway feels extremely cramped and like a choke point. You basically have to zig zag sideways and up/down to get anywhere on this boat. Also, all of the specialty restaurants take up so much on space on the ship that are badly needed for common areas since they just sit idle for 20 hours of the day. Since it's an Alaskan cruise, you can't really spend too much time outside hanging on deck, so the few common lounge spaces that do exist get extremely crowded. If you spend time in the lobby, you're bound to hear one of the 1000 talks they give about booking your next cruise or shopping for diamonds in port. Finally, there's not really much to do on the ship that doesn't revolve around them trying to sell you something (Bingo [$40 minimum, really?], Deal or No Deal, shopping talks, etc.) or activities with additional fees attached. Be prepared to be upsold and upcharged on pretty much anything that mildly entertaining beyond sitting in the lobby or going to the shows at night. Read Less
Sail Date June 2018
We sent out laundry and it came back missing several pieces. Tried to get reimbursed at guest services but were told nothing they could do and gave me a card to contact ncl insurance claims. Called them to find out they couldn't see ... Read More
We sent out laundry and it came back missing several pieces. Tried to get reimbursed at guest services but were told nothing they could do and gave me a card to contact ncl insurance claims. Called them to find out they couldn't see my booking because the number I got through travelocity wasn't in their system. Not sure what to do about it now, $300 worth of clothes are gone. The room we paid for cost twice as much as a single because we had 2 small kids with us, all we got was a fold down bunk bed. Ports of call were a joke, only shopping to do if we didn't want to pay extravagant prices for an excursion. Felt like a tourist trap everywhere we went. We were told when we booked the trip that the price included $300 of onboard credit. When our final bill was presented, no credit was shown. Guest services knew nothing about it. When I checked my confirmation email at the very bottom of a long paragraph of fine print I see a link to fill out a form for the credit that must be submitted 21 days in advance. Why??? Nobody said a thing about this while booking and why would that be necessary anyway? We paid the price assuming we would have that credit, we were told we would have the credit, we got no credit whatsoever. Overall very unsatisfied with the trip and feel like we were scammed. The food was good. Read Less
Sail Date June 2018
This is our third cruise with Norwegian. We have sailed all three times on the Dawn class ships, which are the more mid size, and we have been very happy with them. We had a Haven class room, so embarkation and disembarkation were ... Read More
This is our third cruise with Norwegian. We have sailed all three times on the Dawn class ships, which are the more mid size, and we have been very happy with them. We had a Haven class room, so embarkation and disembarkation were smooth. I will add that our first cruise was in a mini suite. We upgraded to Haven the last two times and unfortunately, we won't be going back to a regular room. You get a little spoiled with the special treatment and for one week it makes you feel pretty darn special. The ship was clean, moderately updated and the cabin was very nice. We had the owners suite with two balconies which was right in the front of the ship. PERFECT for Alaska. Best seat in the house by far. It was the White Diamond Owners Suite, number 9504. My biggest criticism of the Norwegian suites has to be storage. They have all kinds of random sitting chairs everywhere in the bedroom and cabin, but why on earth they would not make a storage cabinet in place of one of them is beyond me. Not nearly enough storage space for your clothing at all. Seems very odd to us. What I have not seen mentioned before was that our first sea day was a tough one for many. The waves were not even whitecaps but the rocking motion of the ship caused many guests to become extremely sea sick that first day at sea. According to staff onboard, that was pretty typical because on the way up to Alaska, they go out farther into the ocean but on the way back it is smoother because they stay closer to inland and are not as far out. It was pretty bad. Aside from that one day, the boat sailed nicely and we had no other days of rough waters at all. Food was actually very good. We dined at Cagneys, Le Bistro and LaCucina. We were also treated to either breakfast or lunch daily at Moderno as part of the Haven. The Garden Cafe is what it is. To me, it's pretty gross. People walking around with so much food on their plates it's literally falling onto the floor. Quality of the food there is typical buffet food. Nothing was overwhelming, it was underwhelming. The Great Outdoors is our favorite place on the ship, and unfortunately with an Alaskan cruise, it's pretty chilly and windy to sit out there. The entertainment on the ship in the Stardust was good. The cruise director, Vincent, was probably my least favorite so far. He just seemed to spread himself too thin and we hardly saw him the whole cruise. He was great on the microphone but he just seemed a little disconnected when he wasn't on stage. Bingo and Deal or No Deal are fun, but the odds of you winning are so slim. Every cruise we have been on when the person wins the free 7 day cruise NOBODY has seemed overly excited about it, which is so weird to me. I would be jumping up and down with excitement! Our excursions were Whale Watching and Mendenhall Glacier in Juneau. LOVED it. We also rode the Tram up the mountain in Juneau. Highly recommend. Skagway we did the Sled Dog Mushing Camp, which was amazing as well. Very entertaining and informational. We also got to hold and see the new puppies at the end. The scenery was out of this world. Ketchikan we did the Alleutian Ballad deadliest catch crab boat and it was OUR FAVORITE thing to do. I was hesitant about this one because I have not watched the show, but a friend said it was one you had to do. Thank God we went. It was amazing. The staff was so professional and did a great job, they reel in fish, octopus, let you hold crabs, starfish, we also saw several whales, a seal, and then the eagles. The eagles were breathtaking. At least a hundred eagles flying right next to the boat as they toss them fish. It was just amazing. Our concierge was Anoop, he was fantastic. Our butler was Ling Ling she, too, was great. Our biggest disappointment was our cabin steward. She never smiled and was kind of rude to my kids. Not the personality that we had seen on our past cruises. Even on the last day, she didn't do a towel animal for us, and we had tipped her and everything. We explored Seattle when we got back to port. Did the Space Needle and Chihuly Gardens. Saw Mt Ranier once the sun came out and of course went to Pikes Place. We have had great experiences with Norwegian and have our next cruise planned already. Hope this is helpful to you! Read Less
Sail Date June 2018
Our friends always sail Norwegian and since this was our first....and last cruise.....we agreed. The main complaint with the cruise was too much time spent on the ship. Out of seven days, we were on the ship at least two full days. I ... Read More
Our friends always sail Norwegian and since this was our first....and last cruise.....we agreed. The main complaint with the cruise was too much time spent on the ship. Out of seven days, we were on the ship at least two full days. I felt captive. I enjoy flying to an area, visiting sights, mingling with the residents and returning to my hotel on my schedule. Seemed to be too much sales on booking future cruises, buying jewelry. The tours selected were fine. The tour to glacier bay and the train ride home was just too much down time. The day was spent either on a bus or train. Although, the scenery was beautiful. The time spent in Seattle beforehand and a few hours in Victoria were outstanding. This was our friend's third cruise on Norwegian to Alaska, they want to return to visit another area and have cruised Norwegian to many areas. Our room was roomy, had a porthole and was pleasant...no complains. Cruise staff were all pleasant and did everything to make your experience pleasant. Both the comedy show and Legends performance were great. Adding to the cost of the cruise and the excursions, I concluded cruising is not really economical. The weather was cold and gray for the week, except the day we board and went to Victoria. I came home with pneumonia. Cruising just confirmed that this is not my chosen way to travel. Read Less
Sail Date June 2018
From accommodation to service levels that were above and beyond with staff that made you feel special to fun activities on ship in abbundance to excellent meals to terrific excursions and a destination that is pure perfection what more ... Read More
From accommodation to service levels that were above and beyond with staff that made you feel special to fun activities on ship in abbundance to excellent meals to terrific excursions and a destination that is pure perfection what more could one want? We are already considering which Norwegian ship and what destination. Complete relaxation and peace. Felt we were really away from it all. Staff were the absolute best from our steward to the cruise director and his his assistant and their teams to the servers, greaters and absolutely everyone we interacted with throughout the cruise. We used room service for early coffee and the service was responsive and timely . There is a coffe maker in the cabin and we did use and the coffee was good , we just liked the added pap wring of room service. We are not big on buffets but what was offered was deliscious. We did find alternative within the complimentary restaurants including the Irish pub that is open 24/7. All had lovely multi course menus for the meals offered and in all but he pub the offer rings changed daily. Irish pub was a breakfast staple for us but we did go fir a very late dinner and all were happy with meals we selected . So if you prefer quieter meals ordering fro a menu there are several really lovely offerings. And we cannot forget the awesome raspberry truffle hit chocolate while we walked the deck admiring glacier bay. Again just perfect. I offer all this and I am admittedly a very demanding and discerning traveler and I can honestly say I could not identify anything that was less than what met and mostly exceeded expectations Read Less
Sail Date June 2018
I chose the Norwegian Pearl based on its ports of call and dates. I wanted to leave and return from Seattle since one granddaughter's family lives there and it would be convenient to begin and end our cruise there. I wanted to visit ... Read More
I chose the Norwegian Pearl based on its ports of call and dates. I wanted to leave and return from Seattle since one granddaughter's family lives there and it would be convenient to begin and end our cruise there. I wanted to visit ports in Alaska as well as cruise in Glacier Bay. Finally, my parents had lived in BC, Canada and had spoken of their love of Victoria and I wanted to see that city. The itinerary of the Norwegian Pearl and the dates, last week in June matched my criteria perfectly. We were all excited as we munched our way through Pike's Market waiting to board Sunday at noon. The embarkation system was very efficient, we moved quickly through the lines, and were in our cabin in about 1 hour. After a quick lunch, the cousins found the ice cream (a necessity for kids on cruises), we explored the ship from top to bottom identifying essential activity venues. Our meals included food we knew we liked, food we tried and liked and food we tried and did not like. The cousins chose their food without supervision whether at the cafeteria-style or sit-down restaurants. Portions were just right for a 9, 14 and senior citizen. Activities chosen onboard included bowling, balloon animals, bingo, etc. The evening performances were spectacular and we all were entertained. The only disagreement occurred when I insisted we attend the presentation of the park ranger telling of her adventure as she kayaked in Glacier Bay and the lessons she learned. Port and shore excursions included whale watching in Juneau (the cousins expected the whales to surface on a predetermined schedule), dog sledding down the mountain (the cousins embraced the sled dogs and puppies in training and a magical evening in Victoria inhaling the scent and overwhelmed by the beauty of the flowers and plants in Buschart Gardens with Victoria lite up as we returned to the ship. We certainly spent time in the shops in every port, the cousins choice, not mine. As we disembarked at 8 o'clock in Seattle and waited for my daughter to drive me and my other granddaughter to the airport, we sat on a bench, editing our photos and remarking on how we all were enriched by the cruise both in terms of what we had seen, and what we learned about each other. Read Less
Sail Date June 2018
Chose this cruise for destination and port. Wanted a smaller ship than the newer Bliss, which left a day earlier from same port. It was our 11th cruise but first to Alaska. About one month before our cruise date I was looking at the web ... Read More
Chose this cruise for destination and port. Wanted a smaller ship than the newer Bliss, which left a day earlier from same port. It was our 11th cruise but first to Alaska. About one month before our cruise date I was looking at the web site and saw that a forward facing suite was available for a very small increase. I had booked a mini-suite. Called and booked into the suite. I believe it was 9206. The cabin was lovely and had everything we could want and need. Lots of space and a great bathroom with a big tub. Embarkation was a dream!! We were escorted to a very nice lounge where we were checked in. There was a great selection of breakfast items and beverages. We waited a very short time and our concierge, Anoop, came in to great us and introduce himself. He remembered our names from that point on! He always popped into whatever restaurant we were dining in to check on us. Shortly after that, other ship crew came to escort us to lunch in a private restaurant. We would be able to have breakfast and lunch daily here if we wished. They announced our suite ready and upon arrival we were greeted by our butler, LingLing. She was there to see to our needs. The only thing we requested was breakfast in our suite daily. It was amazing.....she served us on linen and china!!!! Our cabin steward was Milli and took great care of our suite. It was such an incredible experience, as we had never had a suite before!!! We had 3 tours on this journey. The Alaska train ride, which was nice but long. The Whale watch was great and saw lots of whales and then had a salmon bake at a small island. We saw the Great Alaskan Lumberjack show which was funny.All of the ports shops are just about the same as any other cruise we have taken. Tons of diamond and jewelry stores and souvenirs. I personally do not go on vacation to shop so they were of no interest to me or my husband.The ships entertainment was hit and miss. Some shows good, others not so much. We only ate in the specialty restaurants and they were all very good. The only disappointment was the lack of activities on sea days. It rained every day so outdoor activities were non-existent.We had a really big deck but could not use it because of the rain.Not sure how they could do more to keep us busy? But, all in all it was a great cruise! i like Norwegian and would definitely choose them again. All of the staff were pleasant and always wished us a good day!!! Read Less
Sail Date June 2018
Cabin was very spacious. Many drawers for clothing. Suitcases could be placed underneath the bed which was a bonus! My husband and I both agreed that it was the comfiest bed we have ever slept in....wish I could have taken it home with ... Read More
Cabin was very spacious. Many drawers for clothing. Suitcases could be placed underneath the bed which was a bonus! My husband and I both agreed that it was the comfiest bed we have ever slept in....wish I could have taken it home with me! Coffee machine provided with fresh coffee and teas added daily. Balcony was huge, but not furnished as well as it could be, only two loungers and a table, there was plenty of room to add a table and chairs for al fresco dining which would have been nice. We had a butler, not really sure what her purpose was. Brochure offered the fact that she would unpack for you, but this was never offered. We only ever saw her the first 2 days of the trip. Perhaps she had other duties other than being a butler?? Our room cleaner Dorina was a sweetheart.The staff in all the restaurants were very friendly with the exception of the Garden Café, but it always so busy there I understand why with all the chaos. We chose Cagney's, the Moderno and the Bistro for our 3 specialty dinners. Favorite was the Bistro, food and staff wonderful. Least favorite was Moderno, not really fond of so much meat but it was my husband's choice. Staff at Moderno was lovely. We were fortunate and supposed to find out a couple of things we did not expect. One was that even though we were not in The Haven, due to our cabin class we were able to check it through "The Haven" VIP check-in. We felt like celebrities! So quick and efficient. Flowers in the room and chocolate covered strawberries delivered shortly after arrival. Nice touch. Also we did not realize that we would be able to eat breakfast in the Moderno which we did for 4 mornings of our trip. Brochure nor Butler mentioned this, but we found out on our own through our Concierge Anoop who was a great guy. Far better offerings here than then in the Garden Café. Not certain if we could also eat lunch there, as we never asked. Both the Summer Palace, O'Sheehan's and the Indigo offer quite small portions, likely management's way to cut cost on waste as we saw a lot of waste from diners who took food from the Garden Café that they did not eat. Indigo by far is the better choice for an evening meal than the Summer Palace and much nicer atmosphere. My biggest complaint about anything was the food, other than the meal we had at the Bistro the food was NEVER hot, lukewarm at best, even in the small Moderno for breakfast. Without going into detail, I would say the entertainment was poor. The only performance that was okay was the comedian, who I would give 3 out of 5 stars to. I would recommend this cabin as it was very quiet. Other complaint was that on our first port, we were parked in the furthest dock and when we went to take the shuttle bus back there was no indication. which bus and the only person there to ask (some type of security guard) was on the phone, so we and quite a few other people had to walk back to the boat which was at least a mile. They need to have the buses have the same of the ship on them somewhere on the dashboard or something. I booked the Thermal Spa for a week. It was okay, but not as clean as it should be. An area like this should have a full-time cleaner scheduled during all opening hours. There are some canvas prints above the unisex whirlpool which need to be replaced as they are falling apart and looking very grimy. Also some black mildew on the walls in this area. The rest of the ship was clean but this area not so much which took away from the experience. My husband had foot reflexology and was very happy with the treatment. All in all we had a very nice time and we would likely travel with Norwegian again. Read Less
Sail Date June 2018
Wanted to try Norwegian, sorry we did. Everything was either great or awful. Great omelette, inedible dinner in the dining rooms. Room steward great, bar staff cheated with drink ingredients and/or gave you something different from what ... Read More
Wanted to try Norwegian, sorry we did. Everything was either great or awful. Great omelette, inedible dinner in the dining rooms. Room steward great, bar staff cheated with drink ingredients and/or gave you something different from what you ordered. Song and dance shows were high school production level, aerialists and comedian were great! ultimate drink package does not include black coffee at the bar?!? Seriously?!? The speciality dining in Moderno, teppenyaki, and Cagney’s are worth it. Ended up with hair in my noodles at the Lotus Garden. Room was smaller than other balcony rooms we’ve had, hallways were always full of housekeeping carts and three ft tall brown bags for garbage. The excursions were very good but overpriced to compensate for the “Free at Sea” promotion credit. The Norwegian app for onboard is a joke. Does not even include deck plans! My onboard acct shown on the app, never registered any transactions. Carnival, we are coming back! Read Less
Sail Date June 2018
Norwegian Pearl Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 3.0 3.8
Entertainment 4.0 3.8
Public Rooms 4.0 4.2
Fitness & Recreation 4.0 N/A
Family 4.0 3.9
Shore Excursions 4.0 N/A
Enrichment Activities 1.0 N/A
Service 4.0 4.1
Value for Money 4.0 N/A

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