512 Seattle Norwegian Bliss Cruise Reviews

The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges ... Read More
The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges this fee. Some cruise lines do charge for Room Service, but only after 11:00pm at a rate of $3.95. The show Havana, should be looked at. The whole story line, including the vocals(The singers simply don't make the grade), need to be Redone. Sorry, but its a horrible production. If they auditioned for me, I'd send them all home and say....Next... The Positive.....GREAT Ship. So many activities, its impossible to be bored. Service was Excellent. The Band Siglo, was the best band I've ever listened to, on any cruise ship in my 40 plus cruises. Comedians were very good. Simply amazing. No complaints on the Food. Everything we had was excellent. Boarding and disembarking in Seattle was very good.....Thank You Read Less
Sail Date July 2019
We had an awful experience with laser tag staff and game. Guns were nonfunctional. And when requested to change we got a very bad attitude from staff members. All of them get together and argued with children. Unfortunately this was ... Read More
We had an awful experience with laser tag staff and game. Guns were nonfunctional. And when requested to change we got a very bad attitude from staff members. All of them get together and argued with children. Unfortunately this was last day of our trip.And ruined all 7 days. Also we had drinks and specialty meals packages included in our trip. It was very difficult to book the restaurant and finally when we got a place we were treated as beggars said we are eating free. Otherwise excursion were excellent. Manager at Savor restaurant is our vacation hero his name is Ryan Mortef. He made us feel better and help us get our food of choice. I would also request that garden buffet staff should be more cheerful. They all look very depressed. Chef at taste of India didn’t give right info on food. Overall ship is beautiful and very clean. Read Less
Sail Date July 2019
Norwegian Bliss is an incredible ship built for adults who love to wine, dine and enjoy some great music and adult entertainment - all were in abundance. This is my 4th cruise (but first time on Norwegian). See my specific comments and I ... Read More
Norwegian Bliss is an incredible ship built for adults who love to wine, dine and enjoy some great music and adult entertainment - all were in abundance. This is my 4th cruise (but first time on Norwegian). See my specific comments and I also added some tips for traveling with kids ages 10-12 I wish I had known before we went. Food: was incredible in every location. Specialty dining package was great and glad I did it. Drink Package: I was worried we would not get good brands or good service, but was quite the opposite. There is no "catch" to this package, was easy to get a drink and was nice to not have to tip for every drink (gratuities are paid in advance when you pay for your cruise). Shore Excursions: Alaska has crazy weather, book your excursions with a plan B in mind - there is a chance your first choice will get cancelled even after you have booked and paid for it months in advance. Two of my shore excursions got cancelled and one was supposed to be the main highlight of our trip. Needless to say it was very disappointing for our whole group. Was not expecting that to happen. The shore excursions we did do were fantastic: Yukon railway to Canada with suspension bridge had beautiful, amazing views, Zip Line over Grizzly Falls was fun for mom, dad, kids and even grandma! Tons of whale watching, great little shops in every port. On Ship activities such as shows and specialty restaurants: my biggest advice to avoid disappointment is to plan your week way in advance. Choose excursions, time you will be on ship with port schedules, book dining, shows, everything you can online 120 days out, or as soon as they permit you. Only way you will get to experience everything you want. If you wait, will all be filled up. Could not get specialty dining reservations changed or added to on the ship (but there are a few that don't take reservations and it is a first come, first serve, I did not have trouble getting into lunch at Margaritaville). Race Track/Go Kart Tips: My 10 year old son had no problem with height (I think 55 inches but check) and enjoyed this the most. Get on the ship early the first day, find out where registration is for this activity and stand in line and get the unlimited package for every kid in your group. This will save you when you want to go watch one of the shows, sit and enjoy the views, etc. while the kids go on the Go Karts. An Adult does not have to be with them. It was a great activity and the only way you can get on it more than once or twice is with the unlimited package. There is no standing in line, you get right on, etc. I cannot recommend more, get the unlimited package! Worth the $199. Cannot sign up for unlimited package on kiosk, you have to stand in line day 1. Get a drink and then stand in line! Laser Tag: unfortunately no unlimited package for this activity. I would have bought it if I could. But same advice here: get on ship early, go to kiosk right away and book your laster tag for whole week. Then make sure you remember the days and times you signed up for. It is on your TV in your room, NOT on the NCL app. I messed up 2 laser tag times (because I was enjoying the cruise) and my kids only got to do it once in the whole 7 days. I left feeling bad they didn't get to do it more than once, but they did get to play 2 rounds and said it was fun. Kids Club/Teen Club: my daughter was really looking forward to the teen club activities, but she missed the cut-off for 13 by a few months and they would NOT make an exception and don't have the parent waivers you can sign I have seen on other cruise lines. We traveled with 5 kids total in our group and did not use the kids club for the younger kids. We signed up on first day, people seemed nice, space looked good, but for some reason the kids did not want to go. I felt the kids were very safe on the ship and as long as they stayed together in pairs they were able to move around and meet up with us after activities, etc. Pool and waterslides were great, we did get to use 2 of the 7 days. Shows/Music: are great and in abundance all over the ship. Really for adults, not inappropriate, but lots of music only adults would enjoy or get. But really great entertainment and performers. Send kids to race track or go to a 10pm show after they go to bed. Volume of people/embarkation/disembarkation: I was on a sold out cruise, we had 4800 passengers on board and I think Norwegian Bliss Operations did a fantastic job of not making the ship feel very crowded. Only had to wait once or twice for a bathroom and not for long, buffet seating was always crowded, but could find a table right outside by the pool under heaters. Getting on and off the ship at the ports was a breeze, was really impressed with how fast it went. Last night in Victoria Port: Do NOT plan on walking to and from the city in the short time you are there. Either plan an excursion or arrange for transportation ahead of time, especially if traveling with kids or grandparents. If just adults and you like to walk, go for it. I wish I had stayed on the ship and let my son go on the race track one more time! Overall I would highly recommend this cruise, and I would go again following my own tips above. Alaska was beautiful, amazing and all I hoped and more! Read Less
Sail Date July 2019
I chose this Alaskan Itinerary because it was one of the few that went to Glacier Bay and I wanted my kids to see it over the other options. Here were some of my answers to the NCL survey they just sent to me. 1. Breakfast at the buffet ... Read More
I chose this Alaskan Itinerary because it was one of the few that went to Glacier Bay and I wanted my kids to see it over the other options. Here were some of my answers to the NCL survey they just sent to me. 1. Breakfast at the buffet didn't have the variety I am used to. 2. The Race Track was fully booked within the first few hours of boarding. Maybe you should limit reservations to one per person until the 2nd day so we all have a shot. 3. Drink package not inclusive of bottles of water? So I can have a $10 glass of wine, but can't get a 25cent bottle of water? That's just petty. 4. Drink package not to include espresso/latte? 5. Gym had minimal weight equip. Plenty of cardio, but not enough weights. 6. I chose this specific cruise solely because it hit glacier bay. The value of this cruise was poor compared to others that had another stop instead of glacier bay. If I had to do it again, I would choose a less costly cruise. 7. Limited storage in the rooms, especially for my kids who had an inside stateroom. 8. Elevators were awful- Too long to wait, always full, disembarkation took me over 10 minutes to catch an open elevator. 9. Photo package should be unlimited like Disney offers. I would gladly pay you $300 vs the $150 for my 10 images if I could have unlimited digital images. I don't need the prints. There is no incremental cost to you, so it is 100% profit to allow me all photos for more money. You already did the work, but you lost out on $150 in more revenue. Other cruise lines provide this and you should too! 10. Wine cost is absolutely ridiculous. You have maybe 2-3 wines in each class that qualify for the drink package. I can walk into any restaurant in town and get a nice glass of wine for $14, but on your ship, that isn't the case. 11. Because of this, I likely would NEVER pay for a drink package again on your cruise line vs your competition. 12. Pool entertainment was too short. They should be out there all day long. 13. Pool temperature was too cold. 14. Hot tubs were always crowded and there weren't enough of them. They should also be located on the main pool deck, not just up above. 15. Entertainment was great. Jersey Boys, the Beatles, Havana, comedy, all good. Kids enjoyed this as well. 16. Could never find a seat in the mojito bar. 17. Needed more jazz music too, rumba, foxtrot music to dance to. 18. Pizza was so good I gained 5 lbs. 19. It's Alaska, how about a king crab dinner included. 20. $15 cover for Margaritaville? Not necessary, not worth it. 21. Same for the BBQ place. For over 10k for the family, I should get to eat in these mid tier places as part of the fare. 22. Daughter needed a bathing suit- None available for young adults in your shops. 23. Indian food in buffet was really good. 24. Plenty of omelette stations so you never had to wait long. 25. Sometimes difficult to find a place to eat at breakfast in the buffet. 26. The internet app was awesome. Again, no need to charge me $10 a person to communicate with family. For the 10k we paid, just include it. No one likes to be nickled and dimed. 27. would be nice to book larger parties in multiple staterooms for the same show. Link the rooms. 28. Let me trade my celebratory overpriced bottle of bubbly for some bottles of water. (latitudes gift) Read Less
Sail Date July 2019
Seven days on the Round trip Seattle to Alaska , inside passage! numerous activities for grandchildren, They loved the Go Karts, waterslides, variety of food options. The Haven for us. We loved unlimited bar, 24 hour butler, Private ... Read More
Seven days on the Round trip Seattle to Alaska , inside passage! numerous activities for grandchildren, They loved the Go Karts, waterslides, variety of food options. The Haven for us. We loved unlimited bar, 24 hour butler, Private escort to excursions, embarkation and disembarking. Food.was amazing! Haven restaurant had beautiful presentation and service was impeccable. The kids loved the waffles. We enjoyed eggs Benedict and the smoked salmon frittata. The filet and prawns and lamb at dinner we favorites. Our butler delivered coffee and juice each morning and afternoon tapas. Each day we had a complimentary bottle of champagne. The excursion were well organized and lots of variety. We loved the Skagway Railway, Sled Dog and puppies! Ketchikan we saw a Lumberjack Show outside but undercover with heat lamps. The Saxman Native Village had a dance presentation as well as Totem Pole Craving demonstration. The village have many Totom Poles and our guide explained the history and meaning. In Juneau we went on the Mendenhall Glacier Explorer. Enjoyed the visitor center and great hike with views of the glacier and waterfall.Cruising Glacier Bay for the day was amazing. The ship circled the bay so so everyone had up close views. Glacier Bay Ranger came aboard for informative narrative as well as Junior Ranger Program. In Ketchikan our son and daughter went Ziplining. Challenging with expert instruction.In Victoria my son and I did city sunset tour and Escape Room. The Haven was beyond, beyond! Private dining, pool, bar, lounge,observation deck. Beyond pampering! Loved the spa thermal suite with wave tub and waterfall, snow grotto and steam and salt room. The heated lounges were so relaxing!The men’s facial and shave was excellent! Read Less
Sail Date July 2019
Remember to download the App prior to boarding. A lot of people in our party weren't able to download the App once the ship set sail even when we came to ports. It was difficult for our kids and cousins to communicate without having ... Read More
Remember to download the App prior to boarding. A lot of people in our party weren't able to download the App once the ship set sail even when we came to ports. It was difficult for our kids and cousins to communicate without having the App. They couldn't message each other and so it was hard to keep them together. Be sure to book your Go Karts & Laser Tag first thing when you get on the ship. We found most times were all booked up once we boarded within a few hours. So, be sure to plan in advance all your restaurant reservations, GoKarts, Laser Tag, Shows ahead of time! I had to really plan out our week, as the ship has only so many slots. We missed out on Jersey Boys, as we didn't book in advance. I would even advise booking 2-3 months in advance. Also, with the kids club, Norwegian is very particular with ages. So, my 9 year old couldn't hang out with an 11 year old. It was very disappointing. They would allow limited time (once a day for 1-2 hours for them to be together, which didn't always work in our schedule). The whole point of a cruise is for siblings & cousins to spend time together. They would completely separate them. My 9 year old got bored by himself and chose not to come back to the kids club after the 1st day. Our group of kids ranging from 9 to 15years old had a better time playing bowling, race cars, miniature golf together. Excursions were wonderful in Alaska. Any other them I would recommend. We booked the helicoptor Glacier tour. Loved it. Our other excursion was the train ride. In Victoria, we rented bicycles, as we only had 2-3 hours to spare. In Kechikan, we kayaked. Those excursions were booked outside Norwegian, as they have limited space. Lots of areas to lounge around, which we loved. Shows were good. It was nice to change things up. We enjoyed the Havana! show and with the Beatles even my 15 year old daugter liked. Pools were nice. Used the jacuzzi when it wasn't crowded. I participated in one of their fitness classes. I believe it was the Abs Class. I liked it. Workout room was always crowded so be sure to get there early for a treadmill spot. We would run every morning on the top deck, as well. Food was wonderful. We ate at a specialty restaurant only once and regretted not booking another dinner in advance. Although the non-specialty restaurants had a lot to choose from, we felt we needed more variety. Jimmy Buffet Margaritaville was fabulous and Cagney's is top notch! Overall, loved our experience. Would definately recommend! Read Less
Sail Date July 2019
My parents treated all the kids/grandkids to an Alaskan cruise for their 50th anniversary. They had done one years ago and loved it so much they wanted us all to enjoy it with them this time. Last time it was on a different cruise line. I ... Read More
My parents treated all the kids/grandkids to an Alaskan cruise for their 50th anniversary. They had done one years ago and loved it so much they wanted us all to enjoy it with them this time. Last time it was on a different cruise line. I booked the Bliss because of all the amenities it listed I thought it’d be fun for all ages going: water slides, racetrack, laser tag, etc. I’ll start with that, unless you book a day/time on first day for racetrack/laser tag you won’t get to do it. One of the slides wasn’t operating and the other is run in a way that you have to wait in long line until a certain size tube is returned. Shows were NOT appropriate for kids which was disappointing, even though they say family friendly online. Food: it was ‘meh’. The few times we chose the dining room it was edible but not good by any means and we are NOT picky eaters. The desserts on board were flavorless. A few were ok but I was prepared to be wow’d by the food on the cruise. My husband and I have cruised before and I’ve always wanted 2nd’s even when I was stuffed because it was so good! Not this time... The room. It was nice, and plenty of storage. Our bathroom smelled like a urinal the entire trip but appeared to be clean so I didn’t complain. One of the lights in the vanity was out and never replaced even though I told our cabin guy. We did the laundry service and also a pair of shorts that was never to be seen again. Overall we had a good trip and enjoyed the family time. Our favorite place to eat was The Local, and loved the mojito bar. I think the Bliss is too big to be able to give over 4000 guests a 5 star experience and dining experience. Something to be said for the little guys, they don’t disappoint! The Bliss wins for smooth ride but that’s about it. Read Less
Sail Date July 2019
I chose this cruise because I had never been to Alaska and since I’m an NCL Latitudes member I was excited to experience the newest ship in the fleet that was built especially for Alaska. I persuaded a friend who lives in Seattle to go ... Read More
I chose this cruise because I had never been to Alaska and since I’m an NCL Latitudes member I was excited to experience the newest ship in the fleet that was built especially for Alaska. I persuaded a friend who lives in Seattle to go with me although she was reluctant as she had only cruised once before, years ago before the stabilizers, and had gotten seasick. I’m not sure she believed me when I told her how smooth it would likely be. Embarkation and disembarkation were an unbelievable breeze….the best I’ve every experienced….NCL has this people moving thing down pat. When we embarked we immediately went to The Local and had lunch. By the time we were done, our bags were at our stateroom door. I very carefully chose our cabin because I knew that the size of the ship and the number of passengers would irritate my friend. It couldn’t have turned out better for us. I chose a Spa Balcony cabin that was directly under the spa so it was not noisy. We were on the same deck as the Observation Lounge and also had our own private balcony. Up one flight of steps and we were in the spa (passes were included in our category) or we could go to the buffet for a quick bite to eat. The Observation Deck also had light breakfast and lunch and an awesome bar. All those venues had great ocean views and with the exception of the buffet, a good amount of privacy. I love the spa and because a limited number of passes are sold, I never had to wait for a heated lounger. Even the Observation Lounge was pretty uncrowded when we were there….usually early in the morning or late at night. We did go to activities in other areas of the ship but the point is, we wouldn’t have had to…..everything we needed and wanted was right on those 2 decks. So for those who don’t like the big ship experience (and I see a lot of those complaints in these reviews) this is what I would recommend. Also, book everything you want to do as soon as NCL will let you….you can always cancel and other cruisers will be happy to fill your slot but there are many things that fill up fast and then you’re probably out of luck. The cabin itself was well laid out (beds by the balcony rather than the closet) and was plenty of room for 2 people, although no one could call it spacious. I can’t imagine having 3 in a room like this although it is advertised to accommodate 3, maybe a couple and a small child. We really enjoyed the beverage package. It was fun to try drinks we’d never had before and I discovered I like White Russians. The first time I ordered it the bartender made it with cream (as it is supposed to be) and it was wonderful but every subsequent bartender told me they only had milk. So I’d go to the coffee bar and get half and half and hand it to them. I don’t think I was very popular with the bartenders…lol. Anyway I would suggest that NCL make cream available behind all the bars. Never had a problem getting a bartenders attention or a drink in a timely manner. The dining package was fabulous too. We did Cagney’s, Teppanyaki, and La Cucina. The food was fantastic in all of them. One small complaint about Teppanyaki is I think they sit too many people at a table. We were the last to arrive for our table and I was seated on the end by a woman who was left handed. I didn’t notice until we were well into the meal or I would have requested a change of seating because her elbow was in my space the entire meal. We only did 2 shore excursions, the rail trip in Skagway and the Lumberjack Show in Ketchikan. They were OK. I wished I had done something where we could see wildlife. I had thought we would see some in Glacier Bay but we didn’t. My fault for not doing more research. We did see a lot of humpback whales though and I was surprised that they came so close to the ship. They would breach and blow through their blowholes….quite an experience….I had only ever seen orcas before. The only difficulty we had on this cruise was when we were in Glacier Bay. They had park rangers come on the boat and talk about the glaciers. They said if you go outside you can hear the glaciers, especially if they are calving. We went out on the balcony to listen and enjoy the serenity only to find that one of the ship’s photographers was 3 decks below us, taking pictures and yelling at his subjects to get them in certain poses and reactions. I called guest services to complain and have him stop. Unfortunately I had to make 3 calls before it stopped and then we think they only moved him to the other side of the ship but we were glad to no longer have him disrupting our enjoyment. Management sent us some sweet treats to apologize and we were happy again. All in all a great cruise and I am doing this ship again in October on the Mexican Riviera. Read Less
Sail Date July 2019
This was our second cruise, but it took us over 20 years to try again because our first one wasn't a pleasant experience. So I'll start with why we selected this particular cruise and why it was so much fun for us overall! We ... Read More
This was our second cruise, but it took us over 20 years to try again because our first one wasn't a pleasant experience. So I'll start with why we selected this particular cruise and why it was so much fun for us overall! We love surprises, but some are even better than expected! The backstory: Bill and I planned an August RV trip to Washington to visit family members who are no longer traveling long distance in their RV. Our 25th anniversary is August 20, so we thought, since we'd be nearby around that time, maybe an Alaskan inside passage passage cruise would be a nice way to celebrate. As we were narrowing in on a particular ship from another cruise line and deciding on which 7 days, the Mickey Utley Band, a favorite that plays in Laughlin, Nevada when touring, announced that they had signed on to entertain for 2 months on the Norwegian Bliss, with their last week being July 21-28. So I started asking questions on their Facebook page, and we decided that it was worth moving our trip up by a month to know we'd enjoy dancing during the cruise. I continued to correspond occasionally after we booked the trip, including sending a message on the morning of the 21st saying we were headed their way. We enjoyed our first day, had an early dinner, and headed for "Q", the BBQ restaurant. The band had just taken the stage, and I waved as we walked in, but nobody waved back. I just figured they were busy, and when they started their first song, Bill and I immediately headed for the dance floor. The looks on their faces surprised us as much as we surprised them! It turned out I had been corresponding all along with their photographer/media person, and the band didn't have a clue we would be here until they saw us start dancing! We had a wonderful time dancing to this excellent band almost every night, and are so very glad we made this choice! We didn't make reservations for any other entertainment or shows, nor did we book any shore excursions. We attended several lounge-type performances by Duo Rika. Siglo, and Suzanne Jade, all of whom were excellent. We had local friends who gave us an incredible tour of Juneau, and booked the White Pass & Yukon Train trip at the dock. We wandered around Skagway and Ketchikan on our own. We didn't disembark at Victoria because of the short stay at that port. We bought the "Romance Package", which was wonderful in every detail. The roses looked almost as fresh as we left our room for the last time as they did when we arrived, and our dinner in Le Bistro was perfect in every way. We ate most of our meals in the Garden Café, which had a great variety of choices as well as special theme nights. The local was great for late-night gatherings with new friends and entertainers. Because we don't drink a lot of alcohol, we didn't buy either of the beverage packages, and found that we had made the right decision for us. We enjoyed the Sugar Cane Mojito Bar's creative options, had our usual 2-beer nights in Q while dancing, and enjoyed other adult beverages "a la carte" wherever we happened to be. Overall, we kept this cruise as simple as possible to allow ourselves to figure out whether we would enjoy cruising again in the future. We're glad we did it our way, we had a great time, and next time, we'll be more adventurous with our planning and reservations. Read Less
Sail Date July 2019
My family of 4 had a great experience with NCL on our recent trip to Alaska. We traveled with my parents who are experienced cruisers on different lines (RCCL, Princess, and Disney) we have only sailed with Disney. Here are our pros and ... Read More
My family of 4 had a great experience with NCL on our recent trip to Alaska. We traveled with my parents who are experienced cruisers on different lines (RCCL, Princess, and Disney) we have only sailed with Disney. Here are our pros and cons. Pro: Beautiful ship! Loved the Waterfront, beautiful area to walk around outside. Great place for whale and other wildlife watching. Lots of entertainment, always something going on so we were never bored. Kids (both age 11) loved the pools and water slide. They did not weigh enough for the body slide so they only did the tube slide and kids slide. They loved how warm the water was (my kids and others were swimming in 65 degree weather, sun was nice and warm when it was out!). They LOVED Splash Academy! Had lots of fun there and was constantly checking out the Splash Academy itinerary and the daily freestyle for daily events. Food was over all good. Nothing really stood out. We only ate at the complimentary dining so cannot comment on the specialty restaurants but didn’t feel like we missed out. Loved the heaters by the Garden Cafe so we could eat outside on cold days but still feel warm and enjoy a quieter dining experience. Jersey Boys was excellent. Highly recommend this show. Embarkation and finial debarkation were easy. Others experienced poor experience with finial debarkation but we walked right off with no wait. Friendly service throughout the entire ship. Race track and laser tag were lots of fun but be prepared to bundle up for laser tag. We went on a warmer day but being on the highest deck it was cold and windy!! Cons: We had a balcony room and it felt tight for 4 of us. When they made our room up they always left the couch as a bed and never turned it back to a couch during the day. Our room had the bed close to the balcony and couch next to the closet. Didn’t really care for that design as it was hard to get into the closet and onto the balcony. My parents room was opposite with the bed next to the closet and in my opinion a much nicer layout and easier to move around in with several people in the room, but they had no bunk bed option in that room. No self laundry, they have a day where you can stuff the laundry bag and have it washed for $20 but the bag is small and rips very easily. You have to pay and make reservations for the race track and laser tag, things that on other lines you don’t have to pay for. You have to make reservations for many activities (laser tag, race track, comedy show, most shows in the main theater, and some activities like Canvas by U and such) if you don’t make reservations you risk missing out. Haven was terrible, simple as that. No family show. Would have been nice to have 1 show that our whole family could see together. Havana and Jersey Boys are not that family friendly. Short port times in Ketchikan and Victoria. We almost didn’t get off the ship in Victoria because we had already saw most things would be closed but decided to get off and walk to Fisherman’s Warf. Glad we did as it’s super cute! We were suppose to get off at 8 but we weren’t cleared until 8:30. Observation longe was always crowed and hard to find a seat. Great idea on NCLs part but just like pool lounge hogs, people hog the chairs in there not allowing others to take advantage of them. Overall we all had a wonderful time and would absolutely sail this ship again. Read Less
Sail Date July 2019
From check-in to disembarking, everything was awesome. Check-in and embarkation was so smooth. Everyone we encountered was so friendly. Exploring the ship before setting sail was really a great experience. Every part of the ship was ... Read More
From check-in to disembarking, everything was awesome. Check-in and embarkation was so smooth. Everyone we encountered was so friendly. Exploring the ship before setting sail was really a great experience. Every part of the ship was clean, and looked brand new. We got to check out restaurants, bars, the pools & spas, laser tag and the race track before it got crazy busy. Our cabin (11116 Balcony) was just perfect. We had plenty of room, it was very clean, had plenty of storage and we really enjoyed the balcony. Our room steward (Romy Delfina) was so sweet and took care of us like we were the only people onboard. One of our suitcases was misplaced, and Romy took it upon himself to track it down and get it to us very quickly. We had breakfast in the Garden Cafe 5 out of the 7 mornings. The selection and quality of the food was unbelievable. The mornings that we got into port early, we ordered room service. The extra $7.95 was worth it to be able to get a good/fast breakfast in before our day at port. We had ate at Savor twice and it was out of this world good, and service was impecable. With our dinner plan we also ate at Cagney's, Los Lobos and Q. All were delicious and again, service was impecable. My only complaints would be the extra fee for laser tag and the race track. I felt that after how much we (and everyone else) had paid for this cruise, the least Norweigian could do is make these items complementary. We saw a few shows (Jersey Boys, Prohabition, and the Beatles cover band) all were top notch. The comedy shows were hit and miss. The ports (excluding Victoria BC) were awesome. So much to see, tons of excursions to choose from, and lots to do. In Juneau we did the Mendenhall Glacier/Salmon Bake. It was awesome, and the Salmon Bake was delicious. The only downfall was the time at Mendenhall was way too short. We literally had to hoof it to get back to the bus on time. In Skagway, we did the train ride. On the way up we were on the bus. Our bus driver (Candace) was awesome and had so much info to share with us. The train ride back down, not so awesome. Partly due to other riders. It was very long and not very comfortable. The scenery was beautiful, but I don't know if it's something i would do again. In Ketchikan, we did the duckboat. It was ok. We didn't have enough time after to explore the town or shop. So it hindsight, i wish we had just explored the town on our own. Victoria BC was a joke. We were held on the ship until 9:30 which left us approx. 1.5 hours to explore. We walked down to the waterfront just in time for all of the shops/restaurants to be closing. We would have been better off just staying on the ship. Disembarkation was very easy. We chose to use Port Valet and it really made getting off the ship and getting to the airport super simple. Read Less
Sail Date July 2019
We chose the Bliss because it was built for Alaska Cruising. It was a fantastic voyage in every way. Although no cruise/ship is perfect, the Bliss did not disappoint. We booked an M6 Mini Suite w/ large balcony on deck 8/ forward. It waa a ... Read More
We chose the Bliss because it was built for Alaska Cruising. It was a fantastic voyage in every way. Although no cruise/ship is perfect, the Bliss did not disappoint. We booked an M6 Mini Suite w/ large balcony on deck 8/ forward. It waa a great location as everything we wanted was very close by. Dining was Awesome. We had the 3 specialty dining package included, and went to Cagney’s, LaCuccina and Texas Smokehouse ( all were great) we also dined in The Manhattan, Savor and Taste dining rooms ( also great) We loved going to the Local for lunch pretty much every day. Entertainment was also very good. Our favorites were Jersey Boys, the Beatles and the Comedy Club. Siglo was the Awesome House band. Silas our cruise director and JoJo ( his assistant) were Awesome as well. Overall a great cruise experience, and nothing negative to say Read Less
Sail Date July 2019
The Bliss is a beautiful ship- immaculately clean and well maintained! The crew is extremely helpful and friendly- they are the ones that really make the whole experience. The dining options were varied and top notch, we especially enjoyed ... Read More
The Bliss is a beautiful ship- immaculately clean and well maintained! The crew is extremely helpful and friendly- they are the ones that really make the whole experience. The dining options were varied and top notch, we especially enjoyed Savor, the buffet, and Q Texas Barbecue. Cagney's Steakhouse and Food Republic were so-so, in our opinion. The 7-day Alaska itinerary is awesome, our favorite port of call was Skagway and sailing through Glacier Bay was amazing. If you are a National Parks Passport nerd like myself, don't forget to take yours on this trip- there are park rangers that come aboard the Bliss to stamp your parks passport for Glacier Bay and narrate the tour. Don't miss the White Pass Railway in Skagway- the tour is definitely worth the money and the views are breathtaking. We were seated on the caboose- try to sit there if you can- it is great for taking photos because you have an unobstructed view when standing on the back platform. Take your camera! The Mendenhall Glacier and whale watching tour in Juneau sponsored by Alaska Tales was also well worth the money. Hannah was an excellent tour guide and Luke was a great captain. The hovercraft tour in Ketchikan was also a really unique experience- I am not sure how much wildlife we saw- really only some seals and eagles, but the experience of traveling on a hovercraft and seeing firsthand how it works is really the coolest part. Carter was an excellent tour guide on the hovercraft. The biggest disappointment of our trip was the stop in Victoria, BC. The ship was almost an hour late in getting cleared by Canadian customs and we had booked the Butchart Gardens Express tour. By the time the charter bus drove the 35-40 minutes each way to the gardens, we really only had about 75 minutes there to explore a 55 acre area. It was very frustrating. Since this was a night time tour, only the footpaths of the gardens were illuminated, so it was very discouraging because you had a feeling the whole time that you were missing so much that would have been apparent during the daylight hours. It cost the three of us in our party $335 to go on the Butchart Express Tour- definitely a rip off for 75 minutes of not being able to see that much. The Victoria stop was the weakest part of the trip itinerary- either Norwegian needs to allow for more time in Victoria or they need to stop doing the Butchart tour- there is just not enough time to transport passengers 35 minutes each way and then have enough time to even see anything once you are there. Since this was our last port of call, it left the trip on a sour note. Jersey Boys was an excellent show- I have seen the Broadway production of this and I think that the Bliss did a wonderful job of adapting this to a smaller stage. The actors/actresses were top notch. Great job! Read Less
Sail Date July 2019
Embarkartion was a quick process. We boarded much faster then I thought it might be. We had plenty of time to explore the ship before we were allowed in staterooms. Staterooms ere comfortable, clean and well appointed. The dining ... Read More
Embarkartion was a quick process. We boarded much faster then I thought it might be. We had plenty of time to explore the ship before we were allowed in staterooms. Staterooms ere comfortable, clean and well appointed. The dining experiences were wonderful! The Garden Cafe' had a plethora of food choices- many cultures, flavors, and tastes represented. The other restaurants were a pleasant experience good selection of foods each day and night. Performance entertainment choices were varied with something for most adults to chose from. Plenty of activities for all ages, abilities, and preferences. Port excursions were interesting but overpriced, but enjoyable and offered new experiences for cruisers. The day in Glacier Bay National Park was the icing on the cake! The National Park Rangers were fabulous guides for the day. They gave interesting and accurate information- something for every age level. The staff made the trip! First class service, exceptionally friendly, unqualified level of professionalism. From their warm welcomes to the sad farewells, we were made to feel like family. Everyday- at every meal, at every activity, at every location, service was top notch. Yet with a ship this size, with a group of ,000 cruisers, and with a staff of 1,700 we never felt crowded or overwhelmed- except at the first port of call, Juneau. There was a crush of people eager to get out enjoy our first Alaska city experience. Who can blame us! It was worth the wait. Read Less
Sail Date July 2019
Excuse the length of this but wanted to include everything I could remember and also some pre and post trip information. I traveled with my husband, 3 kids (12,16,19) and elderly parents (mid 70’s). This was our very first cruise. We ... Read More
Excuse the length of this but wanted to include everything I could remember and also some pre and post trip information. I traveled with my husband, 3 kids (12,16,19) and elderly parents (mid 70’s). This was our very first cruise. We traveled July 14-21. Pre-cruise: We flew into Seattle early afternoon on Friday. We rented a car through Avis and picked up at the rental center. We drove from the airport to Port Angeles which took about 2 hours. We really wanted to some hikes at Olympic National Park prior to the cruise. In Port Angeles we stayed at the Olympic Lodge. One of the few “nice” hotels in Port Angeles. Did a waterfront walk starting at Francis park and had dinner at Kokopellis which was very good but a bit pricey. Saturday we drove into Olympic National Park and spent a good portion of the day doing hikes around Lake Crescent including Marymere Falls. We also drove up to Hurricane Ridge and walked around. Well worth the trip. Saturday night we drove back to Seattle and stayed at the Sleep Inn near the airport. It was as expected for a lower end hotel but very nice staff. Getting on ship: Sunday morning, I dropped of my parents, kids and luggage at the pier at 9am while my husband and I went to return the rental car. There is an Avis/Budget rental car on 1919 5th Ave. About a 15 minute walk (less than a mile) to the pier. We were all checked in by 9:45. We received boarding group 2 and were on the ship by 11:15. We immediately went to Deck 6, the Social to book laser tag, go-karts and the escape room (escape the big top) We had pre-booked shows and dining. We did not do the dining plan but you can book Manhattan, Taste and Savor early as well. Book as much as you can early. Go to book other things as soon as you get on the ship. Cabins: We made it into our cabins about 1pm. We went on the cheap so we could spend money on excursions. We had 2 family 1 regular inside stateroom. My husband and I were in 12641 the kids 12637. Our room had the big bed in the middle with 2 bunks in ceiling, the kids had 2 twins and 2 bunks that could come down from ceiling. They had one dropped the first night and kept that open. My parents were in 13451 with one bunk that come out of the wall and the main big bed. I thought the cabins were plenty roomy enough. There is a definite lack of storage though and we had stuff stored all over the place. I brought 10 magnetic hooks which were great for the backpacks, jackets, hats and gloves. https://www.amazon.com/gp/product/B07GVCSGTX/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1 Hair dryer is great which was surprising. I had packed mine just in case. Water pressure and temperature in shower and sink were also good. We only felt rocking the evening after Glacier Bay. Never really felt it unless sitting on the pot. TMI? Dining: Again we did no specialty dining and really didn’t see the need for it. Breakfast we did in the buffet. My parents really enjoyed Taste and Savor for breakfast. I think we only ate breakfast 4 of the days. Garden Café has lots of choices for breakfast and they are all ok. I don’t like the fact at how crowded it is and how often you have to get up for drink refills and coffee. The food is never hot which I also don’t like but for a buffet it is fine. We only went to dinner at the buffet once and that was because we had a short time span between laser tag and the Jersey boys show. It was fine for dinner. We went on Alaska night which had a lot of seafood which my husband enjoyed. Most dinners were at Manhattan or Taste/Savor. My youngest age 12 had the New York Strip every night. It was hit or miss on the cooking and quality. Some nights a perfect medium, sometimes overcooked and once near raw. Sometimes it was a bit thin and fatty others it was perfect. He LOVED the Caesar salad and would often eat 2 at dinner. One night asking for one for dessert! We always found plenty of appetizers we wanted to order and several things from the entrée menu. I thought it had a good variety of specials each night and we usually ordered one of those. The only disappointing thing is it is always a long meal. Plan on 2 hours for dinner. Our favorite place was the Local. I loved their Cobb salad and had one about every day. My boys (12 and 19) loved the burgers and wings. They didn’t try anything else on the menu as they loved it. We ate lunch here most days as it is quick and good. We would get chairs above the Atrium to watch whatever show was going on. Your food comes out quickly so if you order appetizers you won’t be done with them before the entrée comes out. We did lunch one day at Savor and it was also great. We never went to buffet for lunch. I loved that we could wear anything to any of the restaurants as we aren’t fancy people and are happy in jeans and sweatshirts or shorts and t-shirts. I also loved that from the app I could book a new dinner reservation if we wanted to eat earlier or later that day. There were always something available in the complimentary dining places and we never had a wait even when we didn’t have reservations. Common areas: The pool deck was great even though it is a bit small and can get crowded. We were able to find seats and enjoyed the first day and last day up there most of the day. If hungry you can bring food from Garden Café out to seating. We loved the Waterfront. It was never crowded and we would sit outside there a lot and have drinks. The Atrium was a bit of a nightmare. I don’t understand why they would have such a small area for so many people. The seating is poorly designed and it would be better suited to have stadium seating or something so more people could sit and enjoy it. Go to the Local and watch from above. The Atrium area was always packed and we only once scored folding chairs after searching and dragging them over to the bar area. My parents were on the Not so Newlywed game and we were in the WAY back for that. I don’t know why they don’t utilize the Bliss theatre for more things. Which brings me to activities. Activities: I thought the amount of activities for teens were lacking. It kind of sucked for us since our kids are in 3 different age groups and they actually like hanging out together. There was no “club” they could go to together. They liked the game shows in the atrium but again always crowded. Other than that there wasn’t anything to do on the cold rainy days. Kids liked the go-karts and we all loved the laser tag. I wish we had signed up for the laser tag more than once. Worth the money. The Arcade is pretty small and not worth the money for the few unlimited games with the prepay. The 12 year old went twice and spent about $20. Of course we told him no more than $20 a day and he went twice and spent about $10 each time. We saw Havana and all I can say is Yawn. They are talented performers but no story line and we all found it incredibly boring especially the slow songs. The 12 year old took a hard pass and went back to the cabin. We all loved Jersey Boys though. Even the 12 year old boy liked it. Yes, some cussing but they are pretty much desensitized to that by their horrible parents. ;0) Bars: We only got one free at sea option so went for the drink package. Lots of fun bars and great drinks. Unfortunately we usually drank too much during the day to rally and do much at night. We did do a bar crawl or two where we tried to hit as many as we could by having one drink at each before moving on. We liked the mojito bar but drinks can be pretty sweet after one. They make great Moscow mule everywhere. We also liked the Dark and Stormy but some places made it better than others. District Brew house has a great selection of beers but the On Tap cocktails were a bit strange. We drank them anyways. Excursions: - All excursions booked off ship months in advance. So much cheaper than booking through NCL. My parents couldn’t be as active as we were so they did not do the excursions with us. 5 people for each excursion adds up quickly! $$ • Juneau - We walked around town a bit as our excursion wasn’t until 5:50. We ate lunch at Tracy’s King Crab shack. It was a bit expensive but you have to try the King Crab while you are here. It was fabulous. We shared 2 legs, 2 soups and 4 crab cakes. I didn’t share my beer though. For our excursion we did the Glacier and Dog Sledding trip through Coastal Helicopters. Pricey at $550 a person (NCL $100 more a person) but well worth it. We were lucky we had hats, gloves, fleece and rain coats as it was very cold. Dog camp was awesome though and everything was very professional and informative. The van driver even took us out of the way on the way back to see so many bald eagles it was amazing. Highly recommend this once in a lifetime experience. On and off ship was easy and everything ran smoothly. • Skagway – We packed a lot into this day. Our pre-booked excursion wasn’t until 1:30. We took our time getting off ship and made it into town around 10am. We went to the tour desk in town and asked what we could do and be back by 1:30. We did the Summit Express. Walked into town and caught a van for a 90 round trip minute drive to the top of the summit into Canada and back. We had to go back on ship and get our passports before meeting the van. We didn’t have to go through border crossing in Canada but we did coming back into Alaska. Great tour guide that answered questions and made lots of stops for pictures. Cost was $37 a person. We then went to lunch at the Smokehouse. Great BBQ and beer. Our pre-booked excursion was the Glacier ATV tour. It was a 6 hour excursion that I think was about $350 a person maybe a little more. We took a boat to an area to ATV. The boat ride was about an hour each way and the crew did a great job with pointing things out and telling stories. The ATVs were a blast. Each one holds 4 people but my husband and I had one to ourselves and my kids had another. My 19 year old had a blast driving as did my husband. We were right next to the glacier and got some amazing pictures. We were also on the coast and got to explore that as well. They do provide lunch but we were glad we ate before. Apple sauce, trail mix and some nasty turkey sandwich. Loved talking to the people who work there and hearing their stories as to how they got there. On and off ship was easy and everything ran smoothly. Even going back to get passports was not an issue. • Ketchikan – My husband, father and boys had a salmon fishing trip booked for 7:15. They got in a waiting area early and were there to meet the Captain at 7:10. Can’t believe how smoothly everything goes with getting on and off the ship. They id Ketchikan Charter boats with Captain Dan. I believe it was about $250 a person. They had an amazing time. Caught about 17 fish and were able to keep 8. Captain Dan was great and he even called a bald eagle down to the ship to catch a fish when he threw it. They packed up 18.5 lbs of salmon that was shipped to our house and arrived today (Tuesday). It cost about $200 to ship the prepared fish to us but again, once in a lifetime experience. My mom, daughter and I did the Alaska Kayaking experience. I think about $150 a person. I can’t rave about this one enough. It was a couple Mary and Tim who meet us at the pier. We walked to their boat and got on. They drove us out to a cove where they fitted us with water proof pants and jackets and pulled down the kayaks. My daughter and I were in one and my mom road with Tim. My mother had NO intention of getting in the kayak. She took a bad fall in Olympic National Park on Saturday and was very bruised, plus she had a pace maker put in 4 weeks ago where she couldn’t raise her arm fully. Tim convinced her and he seriously lifted her in and out of the kayak so gently. We saw 100’s of starfish, sea urchins, a sea lion, a minks and sea anemones. It was such a personal tour. We felt like we were the only ones on the water. They only take up to 4 people but if you get a chance book this excursion. Alaskakayakcompany.com • Victoria – I had mixed feelings on this one. It seemed stupid to get off the ship this late at night and we had nothing planned. Well my daughter is an explorer like me and we decided to go for it. Everyone else stayed on the ship. We walked off the ship with no plan. We were greeted by Graham the pedicab driver. A pedicab is essentially a guy biking you around the city. It was $75 a person which we initially thought was way too much. We decided to do it and were so happy we did. Graham was an awesome driver and peddled us all through the city. He even made us stop at a chocolate store where he bought us chocolate covered maple bars which he said we must try in Canada. The city is beautiful and clean. We saw so many sights in the 2 ½ hours and took lots of great pictures. He told us cool ghost stories and other things. Definitely give it a try and ask for Graham! Leaving the ship – We packed our luggage up the night before and left out to pick up in the morning. Go early to pick up tags as there weren’t many left when we went. We wanted a late disembarkment which we got though. We woke up at 8 and headed to Garden Café for some breakfast. They called our color tags around 9:15. There was a line but it moved quickly. We found our luggage easily and walked outside. We went out to the right and took the elevator to the 5th floor. We walked across the bridge to a less populated area. I thin walked to back to the car rental place and picked up our van. I drove back down the street and loaded everyone up with no problems. We spent some time doing tourist things in Seattle. Not a very clean city and had lots of homeless. We did the Underground Tour, Public Market and Wings over Washington. I don’t think Wings over Washington was worth the $20 a person unless you have never done Soaring at Epcot. Very similar to that. Underground tour is good and this was the second time we have done it. The other time was 20 years ago. We had lunch at Pike’s Place Brewery, very good. We drove back towards the airport and again stayed at the Sleep Inn. Read Less
Sail Date July 2019
Don't get me wrong, the ship is a miraculous vessel. But having 4,000+ people on a ship was a bit crowded to say the least. That meant when the ship docked, it could take up to an hour to get off for your shore excursions. Staff ... Read More
Don't get me wrong, the ship is a miraculous vessel. But having 4,000+ people on a ship was a bit crowded to say the least. That meant when the ship docked, it could take up to an hour to get off for your shore excursions. Staff made sanitation their top priority, so that was reassuring. But no matter how many times you use hand sanitizer, you still can't escape sharing oxygen with the mouth-breathers while at sea. There was plenty to do on-board, most of which were experiences you didn't need to be on a ship for. No offense, go-karts are great (except that I needed to make a reservation to ride. Seriously), but that's not why I booked a cruise to Alaska. I booked a cruise to Alaska for the scenery. But trying to find a seat on the observation deck had me hating humanity. Honestly I've never been so ashamed to be a part of this species. Be prepared to see people in front-row chairs with a world class view to be reading a book or napping- doing everything BUT looking out the window! It would have been easier to watch the Bridge Cam on our stateroom TV than to have tried getting a view from the observation deck. Food was great, plenty of complimentary options. But if we hit the Garden Cafe (cafeteria) during a busy time, it was pure armageddon. So we purposefully got up early just to adjust our eating schedule... so much for sleeping in on vacation. Booze would have been great if mudslides weren't $14 a glass. I can't speak of any other alcoholic beverage prices, as we refrained from drinking the rest of the trip. Maybe if we got a drink package we would have had a better deal but it was still hard to shell out the additional dough up front. I've never heard of Effy jewelry until this trip and I understand why. Pretty sure they don't need to advertise anywhere else as they did so HEAVILY on the ship. They had raffles and give-aways of chintzy pieces constantly. And graciously gave you the option of upgrade to larger pieces of cubic zarconium for a fee. The ship also gave you coupons and vouchers for other jewelry stores at docking sites. So like the sheep we were, we spent a large amount of our time going to seminars and hunting down jewelry stores to get freebies. The majority of the trip felt like a convention and not a vacation. Another personal struggle was trying to overcome the noisy atmosphere to hear the heavily accented crew over the PA system whilst making announcements. In conclusion, Alaska was wonderful and I plan to see more of this amazing state in the future. But I do not intend to do so from a cruise ship. Read Less
Sail Date July 2019
This was my first cruise I ever been, and the biggest thing I took away from it is that I will probably never take a cruise again. It’s not because I got sea sick, or had a bad time, but it just wasn’t what I wanted or thought it would ... Read More
This was my first cruise I ever been, and the biggest thing I took away from it is that I will probably never take a cruise again. It’s not because I got sea sick, or had a bad time, but it just wasn’t what I wanted or thought it would be. When I proposed to my wife the deal was she plan the wedding and I plan the honeymoon, well I immediately knew that we were going on a cruise of some sort. When I decided on the Alaskan cruise I was filled with hopes and dreams of finally visiting the “Last Frontier”, but what I got instead was jewelry shop after jewelry shop and a very crowed boat. What I did like about the cruise was being at sea, experiencing some rough waters while going through the inner passage, seeing some wildlife I don't normally see, getting an overview of a few Alaskan towns, and having a Park Ranger guided tour of Glacier Bay. What I did not like was many things. There were too many people on board, and a lot of chaos when getting on or off the boat. The “shore excursions” were good, but getting to them was quite hectic, in fact so hectic that we missed our first excursion and had to be put on a different tour altogether. But the staff was very helpful in the rebooking though, so I can’t say anything bad about them. I did not like how there was so much to see and not enough time to see everything, I told my wife next time we go to Alaska we’re taking the ferry and staying at least two days in every town. That way we’ll have time to explore. Over all my biggest issue with the cruise was the damn jewelry shop, and give a ways on board. It being our first cruise we didn't know what to expect, so when we saw the free drawings and give a ways we thought it was pretty neat at first. It didn't take us long though to see that every time you attend a drawing or give a way you were losing value time you could be spending enjoying yourself. To top it off however the jewelry shops were the worst. I choose to go to Alaska to see the land, town, and people or the state. I did not go to see jewelry shops owned and ran by the cruise line, trying to get all your valuable time and money from you. To end my rant all I’ll say is that I'm glad I went on this boat ride, even if the only thing I learned was that I’ll never go on a boat ride such as that again. Read Less
Sail Date July 2019
I always sail the haven category. It’s usually in a forward facing penthouse. This cruise I had 12106. I like this cabin for its space and forward and port views. The balcony is usually small and this ship was no exception. The curtain ... Read More
I always sail the haven category. It’s usually in a forward facing penthouse. This cruise I had 12106. I like this cabin for its space and forward and port views. The balcony is usually small and this ship was no exception. The curtain in the bedroom wouldn’t stay up and after numerous calls to fix it, my husband tied a belt around it during the day. Since this ship is so huge, bigger than I would like, the walk to the haven is terribly long. Don’t forget anything in your room. The cabin steward was lacking. No towel animals for us although everybody was talking about them every morning in the haven dining room. Our butler is the only thing that saved this room. She was fantastic! Moving on to the haven itself. Gorgeous when kids weren’t running around the observation lounge or screaming in the haven pool all day long. Don’t get me wrong, I like kids but when you spend $17,000.00 on a cruise, you expect the kids to be supervised. They were not. This was an Alaskan cruise so not much for kids to do. Maybe limiting their kids hours in the pool is something Norwegian should consider. It was impossible to relax in the haven observation room and no chance at the haven pool. One evening in the haven restaurant we were even unlucky enough to be seated next to the kids table. 7 kids while the parents and grandparents sat at a different table. My husband and I were unable to compete with the very loud children. We were seated first before they arrived so we had no idea. Moving on to food. Haven restaurant food was fantastic as usual. We also ate at Le Bistro which was good, ocean blue was so so and Carney’s I wouldn’t go back to. Ribeye steak was very tough. We didn’t step foot in the garden cafe (buffet) or any of the 3 main dining rooms. Common areas outside of the haven were super crowded and it was like stepping onto a different ship. All ports were great except for Victoria BC. It’s a useless stop. We were supposed to get off the ship at 8pm., however, foreign nationals held up the disembarking process and didn’t get off until 8:45pm. The all aboard time was 11:30pm. Why bother? The nice shops were closed and only restaurants and t shirt shops were open. It was also the last night of the cruise so packing had to fit in there somewhere. Our next cruise is on celebrity in a suite. I don’t think I’m too excited about cruising Norwegian again even though we did book another cruise with them. It can always be cancelled without penalty if I do it soon enough. Read Less
Sail Date July 2019
We have been on many cruises and cruise lines. My husband has done over 25 cruises. Quick Summary: Ship - Beautiful, a little choppy not as open. Maybe because it was made for Alaska. Embarkation - Easy Debarkation - ... Read More
We have been on many cruises and cruise lines. My husband has done over 25 cruises. Quick Summary: Ship - Beautiful, a little choppy not as open. Maybe because it was made for Alaska. Embarkation - Easy Debarkation - Nightmare Ports - Beautiful Port times - Horrible, we only had a couple hours in two ports and Glacier bay was 4/5 hours (not all day) Cabin: beautiful and new.. not much difference in the categories though. Hot tubs: kicked out every night at 10:00pm Pool: small Go Karts - $15 per ride, tiny track Laser Tag - not free never did it Messaging App: Gliched often missed messages and $9.95 per person Specialty dining: amazing food Buffet: average Staff: Just ok, not nearly as friendly as other trips. A rude staff member asked my 19 year old where his parents were. Excursions: Great! You must book excursions most days or you will be bored due to the horrible short port times. Shows/activities: just ok, Jersey boys was good, Havana and comedy show were bad. Overall the cruise was extremely expensive and there was an upcharge for everything you walked by. Beware!!! You will spend much more money on board if you have children. We booked this cruise way in advance with a group of 10 in 4 rooms and we grossly overpaid. They had the same rooms a thousand less per person 90 days before. We called and we got a 25% of total difference credit and some room upgrades. Robbed!!! I suggest you book 90 days before when sales run and people didn’t pay in full. We are done with NCL for now or maybe cruising all together. We spent 13k without airfare for 2 mini suites for 4 people. Read Less
Sail Date July 2019
Seattle to/from fit our travel plans best. We spent a couple days prior visiting Seattle. Embarkation was easy. The (experienced cruisers with Carnival) couple that joined us said they had never had it that easy. Ship was clean and ... Read More
Seattle to/from fit our travel plans best. We spent a couple days prior visiting Seattle. Embarkation was easy. The (experienced cruisers with Carnival) couple that joined us said they had never had it that easy. Ship was clean and full of activities. Crew was magnificent. Dining food and experience was wonderful. Entertainment was Great! Ports were fascinating. A couple of the excursions were not really as they were marketed, but would have done it again. Looking for a 4-5 day cruise in Caribbean, (NCL agent) was my first call. Only because of a very limited number of choices for me (duration, time frame, location), may need to go to Carnival for this trip with my two kids. Will return to NCL. The worst experience was two dis embarkations. I will label the first ordinary because of the amount of people getting off the ship in Juneau. No problem really. Although, the final port/day exit was crazy. I was part of the airport deal where the ship takes our bags all the way to the airport, to the plane, to my destination. They called down my group as well as those carrying their own bags off the boat. Then we find out the local agency had not yet cleared the boat. The delay was an hour. During that hour the floor we met on filled, elevators could not empty to the floor (they were all full as well), then he worst happened - the ship called down more groups before we started clearing out. This made for a very unpleasant experience. Except for this I would rank this with one of my top vacations ever. Our excursions were managed well by the cruiseline, all tickets were correct, billing accurate, etc. We scheduled 3 excursions: - Whale Watching with Orca Point Lodge in Junea, give it a B. Lodge was not what I expected, dinner was rushed. - Mushing, Sled Dogs in Skagway, give it a A+++++. Loved the dogs, the guide, the entire experience. - WhitePass Train in Skagway, give it a B+, the ride was hot and cramped. Wonderful scenery and history. Jersey Boys show was a highlight on the cruise. We ate at Q, Cagneys and Los Lobos. All were clean, great service. Los Lobos food was standard, the rest was top shelf! We also ate a lot at the Garden Cafe (buffet) and a few times at Taste (Main Dining). Garden Cafe was clean, easy, not too crowded, always found a seat, good food choices. Taste was great, needed a little more change from day to day in the menu but food and service was great! Observation deck was great, but very crowded, we would go to the Garden Cafe and eat near the front where we benefited from the same floor to ceiling windows as the observation deck. I will use NCL again. May go to Alaska again on NCL. Just hope the cruise options are available. Read Less
Sail Date July 2019
This was our first cruise to Alaska and our 10th cruise with Norwegian. We had 2 other couples that went with us on this Alaska cruise. Our journey started with us arriving in Seattle the day before the cruise. We stayed at the Embassy ... Read More
This was our first cruise to Alaska and our 10th cruise with Norwegian. We had 2 other couples that went with us on this Alaska cruise. Our journey started with us arriving in Seattle the day before the cruise. We stayed at the Embassy Suites downtown Bellevue and had a great evening. We took a shuttle to the Port of Seattle and was ready to go. Embarkation was a breeze no problems at all. We got on the ship and went to the Garden Café for lunch while our room was getting ready. Lunch was great the employees of Norwegian were very friendly and always had a smile on their face. We walked around the ship with our map to make sure we knew where most of the places were located on the ship. The Observation Lounge on the 15th floor was to die for. It was spacious, had food, a bar, and the view was magnificent. Lots of chairs to lounge around and relax and meet a lot of people. Just before the boat was to leave we by to see if our cabin was ready. We stayed in a spa mini suite on the 15th floor. Wow our room was spacious with a balcony and our bathroom had a spacious shower with power jets that so soothing to take a shower everyday. The sink in the bathroom was long with 2 jets. The closet space was ample for the 2 of us. We had access to the spa everyday and boy did we use it. With the purchase of the spa mini suite the thermal spa was complimentary to us. The spa was a class act. we had use of the Salt room, Snow room, the whirlpool which is large. We enjoyed just laying on the warm chairs and take a nap and relax. The dining and food was so great we had a 4 meal speciality dining package. Our best restaurants were Cagneys, Teppanyaki, Le Bistro, Los Lobos and Ocean Blue. Ocean Blue food was so good and the service in all the restaurants listed were top notched. We also did Taste and Savor for lunch and breakfast. They were a hidden secret for lunch. The food was so good and also the service was excellent. We also had the drink package so we stop at most of the bars. The best ones were the Atrium Bar, The Local Bar, The district Brew House. We also attended 2 shows Havana and Jersey Boys. Loved the dancing and costumes in both shows. The comedy show that we did attend was okay .We loved the casino and was there every night playing our penny machines. Alaska is a beautiful place. The weather was beautiful. First stop Juneau. We did the excursion whale watching. We loved it. It was 4 hours . We saw a mother whale with her baby whale what a beautiful picture to see. The people that took us out on the boat were very friendly and happy. This was a great tour. On our way back to the boat we saw trees with bald eagles just hanging on the limbs and on light posts. The weather was in the 70 very warm. Next stop Skagway. We did the White Pass Train which took us all up in the mountains and glaciers. What a beautiful sight. We crossed over in Canada for a little bit. We took a lot of pictures. Then when we came back to the boat went in and ate at Alaska King Crabs legs &Fresh Halibut fish and chips which was right on the dock by the cruise ships. The King Crab legs were sweet and taste delicious. The best I have eaten in a long time. The next day was cruising the Glacier. It was cold but what a beautiful sight. We saw lots of ice glaciers. Took a lot of pictures. Then we did Ketchikan. We did not do a tour but walked of the boat to walk around it was raining so we had to wear a raincoat. The mountains was still beautiful even though it rained. Our last stop was Victoria Canada. There was not much to see here since we got there at night 8.00pm. So we just walk and got back on the boat. The Bliss is a beautiful ship and so much to do that we will have to go back to Alaska to continue seeing all the beauty of mother nature. We would do the Alaska cruise again and on Norwegian Ship. The food , our stateroom, the employees all the activities to do made our trip a TRIP of a lifetime.!!! I forgot the gym We did exercise several days at the gym. State of the art equipment. This trip was worth the money. Read Less
Sail Date July 2019
SHORT REVIEW: DON'T FALL FOR THE HYPE. Limiting to Norwegian, our first and best experience was on Norwegian Wind in 2005 when there were no extra charges for anything, freely go to any restaurant, full ship-length jogging track ... Read More
SHORT REVIEW: DON'T FALL FOR THE HYPE. Limiting to Norwegian, our first and best experience was on Norwegian Wind in 2005 when there were no extra charges for anything, freely go to any restaurant, full ship-length jogging track on the top deck with clear view all-around, variety of entertainment, etc. Compared to that experience, Jogging track ? Lousy & small. Entertainment ? Jersey Boys and Havana were shown over and over and no variety. Last year and a year before, our cruises to Mexican Riviera and Panama Canal had good variety of entertainment every night. If you cruise with children, there was water slide. But for Alaska cruise ? Hardly anyone was using it. Food, for us was very good because we look for vegetarian food and in this particular ship, a separate counter, Taste of India, was there with wide variety of Indian dishes and excellent taste. This might be the only highlight for us on this cruise. Don't fall for CruiseNext promotion as they are looking to literally confiscate your money for any lapse on your part as they did for 3 of our family members for not obtaining Canadian visas in time and their VisaCentral did not help at all, and refusing to change the date as the supervisor was determined to take our money for 100 % penalty which he did. And worst part ? I had written a letter directly to Frank Del Rio but no response. Not even an acknowledgement. Norwegian kept the money. BIG DISAPPOINTMENT. I SIMPLY FEEL THAT THEY JUST DON'T CARE BUT TO GRAB OUR MONEY WHEREVER THEY CAN. Read Less
Sail Date July 2019
This cruise was chosen because we were traveling with another couple. We have only been on one other cruise (Royal Caribbean) but I would have to say it was only average. Royal Caribbean has better food and excursions. The food was ... Read More
This cruise was chosen because we were traveling with another couple. We have only been on one other cruise (Royal Caribbean) but I would have to say it was only average. Royal Caribbean has better food and excursions. The food was somewhat disappointing in quality, desserts especially. The employees were mostly very friendly and helpful.We did have frustrating problems with the internet and texting on the app.Texting cost $10 per person and was not worth it because it did not work well. I spent too much of my vacation in the guest services line for help with problems. The entertainment on board was excellent! Jersey Boys was the best, Also saw Havana! and Beatles tribute band. Even the various singers throughout the ship were really good. Be prepared to use the stairs due to elevators always full. Excursions were disappointing except for the train ride in Skagway. Don't miss it! Cabin with balcony was not worth the extra cost. Getting on and off the ship went fairly smooth. Some of the activities were not planned well for seating of passengers. Norwegian is just average. Read Less
Sail Date July 2019
This was our first trip to Alaska for my family of 3. Alaska was beautiful - especially Glacier Bay. However, there are several cons for this ship itself. First, there are only two banks of elevators for 4,000+ people. You are ... Read More
This was our first trip to Alaska for my family of 3. Alaska was beautiful - especially Glacier Bay. However, there are several cons for this ship itself. First, there are only two banks of elevators for 4,000+ people. You are constantly waiting for elevators, which are not timed or monitored in any way, so most trips include stopping on every floor whether people have called the elevator or not. Very frustrating and time consuming! We had a balcony room, which was tiny. There were only three of us, and we were always having to move around each other. There are four shelves for storage in the closet - one half of which is blocked by the pull out bed. Little storage on a 7 day cruise also is frustrating. That said, our room steward was exceptional. He learned all of our names on day one and greeted us personally every time he saw us. Jersey Boys was playing on the ship. However, on a 7 day cruise, there were 4 performances, two of which started at 10:30 at night. I was unable to make reservations either before the cruise or when we were onboard. There should have been additional performances - perhaps a matinee as well. The "specialty" restaurants were of significantly higher quality. Our package included three specialty meals for two of us, so we had to purchase the meals for our daughter. Our bill would have been nearly $200 for the steakhouse if we had paid their prices for a starter, entree and dessert. The absolute worst part of the cruise was the disembarkation. We chose the "self-assist" option to carry our own luggage off the ship. An announcement was made that the process had begun. Hundreds of people filled the tiny elevator lobby and surrounding area for the disembarkation floor. The elevators (despite cameras in each elevator and the lobby) kept running a letting out additional people for 45 minutes. However, the ship had not been cleared and there was no where to move! It was absolutely ridiculous. Apparently, after nearly an hour, some of the crew realized there was a problem and stared herding people from the front of the ship all the way back to the middle of the ship and back around. Families, including mine, were separated and couldn't find each other. If this is how disembarkation is any indication of how Norwegian would handle an emergency onboard - very scary! A huge disappointment at the end of the trip, and an embarrassment to Norwegian! Read Less
Sail Date June 2019
We were a group of 8 traveling with family which included 3 children (5, 9, 10). We thought it would be fun for them as well as have the opportunity to see Alaska and it's wildlife. Because the ship is so large getting on and off ... Read More
We were a group of 8 traveling with family which included 3 children (5, 9, 10). We thought it would be fun for them as well as have the opportunity to see Alaska and it's wildlife. Because the ship is so large getting on and off took forever. The elevators were almost always crowded. The food, although there was lots of variety all tasted the same--salty, oily, fattening! Not enough healthy choices. The stateroom had a very small balcony and the bed reached almost to the desk. It was cramped and hard to get around, no room for a chair with a back!--we thought we paid for a good stateroom! The ports were interesting but the time was limited. Too much time at sea. We went dogsledding via helicopter in Juneau and that was fabulous! Skagway wildlife excursion was way too long and we saw NO wildlife and the guides seemed uninterested. Because there was a medical emergency we were late getting into Ketchikan and missed opportunities to go on the bear adventure we had planned on. The next day was all at sea and we got to Victoria at night! Took almost an hour to get off the ship, taxi/bus lines were long and we had to be back on board in less than 3 hours! Shops in Victoria were mostly closed, not much else to do. Wished we could have spent the time in Ketchikan. Lots of games and mediocre entertainment on board but how many bingo or deal or no deal games can you play? We wanted to be outside experiencing the wonders of Alaska. WiFI was extra and we had to share it! Only one device at a time! The service was good and the staff was very nice. This ship and this cruise just had too many people and it made it difficult to do anything. I've been to Alaska on Princess much better experience! Read Less
Sail Date June 2019
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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