2 Helpful Votes
Sail Date: September 2018
My sister in law and I have been planning a cruise to Alaska for about two years now since I live in Seattle, and she’s in California, and her, and her husband ate able to just fly up to visit, then we can hop onboard with no problem. As ... Read More
My sister in law and I have been planning a cruise to Alaska for about two years now since I live in Seattle, and she’s in California, and her, and her husband ate able to just fly up to visit, then we can hop onboard with no problem. As a former Disney cast member I was thinking maybe Disney Cruise. As a former AAA travel agent that promoted Holland America Seahawks cruise, and I loved the Westerdam back in the early 2000s I thought maybe. Also being a travel consultant for Carlson Wagonlit I’ve inspected most of the ships, and as a member of Royal Caribbean mariners former cruiser I thought RCCL. But then I heard of a new ship called the Bliss and I couldn't resist. We booked her in February. There were 4 of us. Midship balcony cabin. I booked it with my former boss of Travel Network Kent. We decided not to upgrade so we were guaranteed to have cabins next to each other. We reserved dining, shows, and excursions in advanced. The jersey boys was our favorite show, Havana was nice, but since I’m a musical theater actress, I appreciate it more than the norm out there. Thermal Spa week Pass is a must especially if you’re going to Alaska. We spent once a day if not twice. Bummer they close at 10pm. Because if you’re seeing a show, you won’t have time to spend at the spa. Or if your dining reservations are late, you’ll probably only have an hour to spend at the spa. The elevators tend to be slow, but we noticed a bit faster on the aft side elevators. Since our cabin was on deck 14, we’d just take the stairs to either garden buffet or thermal spa both on deck 16. There was so much to do, we didn’t get to do all. We loved all the crew. However there were a few mishaps. We did not care for Ocean Blue. The food selection was not there for the non seafood diners that wanted to be with us seafood eaters. We had a bad experience with our first server, but it was quickly rectified with the new server Elyce, and the manager Cher really took care of us. Cher even ordered a special meal for our last day of the cruise. That’s over the top service. We loved teppenyaki, and Cagneys. The Local, and The Republic has meh food. The Mochi ice cream from The Republic was dry and freezer burned. The Manhattan, taste, and savor pretty much had the same menu. All were okay. Spent most of our meals in the Garden Buffet, then walked our food down to the observation deck. So peaceful there. Again the crew was exceptional, when they greeted me by my first name, I knew it was over the top. And I knew they remembered me. What needed attention...karaoke! Most of the people complained that the song selections were horrible. I myself a performer, musician m, vocalist, barely knew any of the songs. I noticed Whitney or Mariah had maybe one of their hits listed, but mainly songs no one knew. I spoke to young people, even middle aged people, they barely knew any of the songs. One elderly lady knew some of the really old songs. Taste Of Honey was listed with their song Sukiyaki, but not their hit song Boogie Oogie Oogie. A few people told me who have sailed on other NCL cruises prior had more selections, so it’s not a copyright thing. Someone was just too lazy to download songs for the Bliss. The DJ said she’s been asking for a while now. So fix it NCL. Also the Race Cars...I understand there will be people bumping into you, no problem. But when grown men are purposely ramming into you so they can pass you to get first place, they should be stopped and removed. I have pictures to prove it. We also had Asians that didn’t understand the rules at all. I’m asian, and I tried to tell them, but I didn’t know how to speak Chinese. It caused a major problem for all of us when the old Asian lady didn’t know how to move forward, and kept bumping the side, and driving backwards. Then her husband drove like a snail, didn’t understand to stay to the right so the rest of us can pass. I felt like I was driving in Los Angeles in traffic! I had a blast don’t get me wrong, but if I laughed so hard, I nearly peed my pants because of the drivers not understanding the rules of the road, after paying 9.95 each, we should’ve been able to go again for free. Poor management in my opinion. Sometimes I wished we didn’t do some of the excursions because it didn’t give us enough time to spend it in town to go shopping. So the Duck tour wasn’t necessary for me. I fell asleep for most of it. I loved the hike to Mendenhall Glacier. Would I do it again in the pouring rain? No! But at least I could say I did it. I did enjoy the white Pass railway. Seeing the beauty of Alaska and Canada was amazing, and the day was beautiful. The only thing I didn’t like about white Pass railway was the poor attitude of megan the blonde girl who worked getting us on board. My party noticed her poor attitude when I asked her questions. I figured she hated her job, and she probably should quit, then do something she enjoys. We were the last tour to go on, so she must’ve been itching not to answer anyone’s question, get people on the train, then go home. The photos they take of you onboard. It’s nice they do that, but if you’re going to remove our wrinkles or flaws, don’t make it so obvious. Some of the photos looked so edited l, we just didn’t want to purchase. I didn’t like the attitude of some of the photo gallery crew. They also need a better system. I stood in line to purchase photos, everyone clearly saw how I needed help. Ladies cut in line, and went to the next cashier. Cashier didn’t call to me to help me next, until I ranted and almost caused a fight, that’s when one Of the guys just putting away photos finally came to help. If you see people in line, drop what you’re doing, and help the other two cashiers that were drowning in need of help. With so much going on we were bummed we missed a few things on our list. 1. Shopping at each port 2. Silent disco! We missed both nights because of what we had scheduled, and we didn’t know ahead of time when silent disco was, and by the time we got to the location it was over. 3. Didn’t get to try the other specialty dining locations. 4. Very disappointed we barely got to see any wildlife. I saw a couple eagles perched while it was raining on one tour. I saw part of a whale while sitting in my cabin. Someone told me there were bears next to me while hiking. A mama hiding her cubs. I got to see a picture of them. But that’s it. I think the worse part of the cruise was disembarkation. Not only because I didn’t want to leave the ship, and my vacation wasn’t long enough, it’s because it took a very long time. Even security was telling us they didn’t know what was taking forever. Normally they finished by 10am, it was 11am when we finally got to customs, and there were at least 1000 more pax behind us. We were thinking of just resting on the ship until everyone got off. But my hubby wanted to just get the car, and get home. So we waited carrying loads of items that didn’t fit in our luggage’s, in a very long line. Oh btw...if you order the water package, I’m sure two of you won’t finish unless you’re drinking day and night carrying the bottles with youbaround the ship. So if you’re with another couple, I’m sure you can just share. Okay I’m done...I miss her already, and it’s only been a week back on land. Read Less
7 Helpful Votes
Sail Date: September 2018
Our daughter, who is blind and has a Seeing Eye dog, completed her doctorate in Law and Advocacy in June and this trip was her “reward”. We had a balcony cabn guaranty and was upgraded to a mid-ship balcony. With taxes, fees, ... Read More
Our daughter, who is blind and has a Seeing Eye dog, completed her doctorate in Law and Advocacy in June and this trip was her “reward”. We had a balcony cabn guaranty and was upgraded to a mid-ship balcony. With taxes, fees, promotions and on board credits we paid $700 apiece for the 7 day trip up the inside passage of Alaska with stops in Ketchikan, Juneau, Skagway and Victoria BC. The Bliss is a beautiful ship but the design elements leave me scratching my head. A LOT of black and white, gray and white, black and gray, etc. It seemed to leave a dismal and sad feeling in many venues. The farics on the chairs (like in the Atrium) were stained and many had tears an holes (after only 5 months!). Embarkation was smooth and easy. Arrived at 12:30 pm and was all unpacked by 1:00 pm. Loved the Garden Buffet stations. They were spread out and had little to no lines build up. We had the restaurant package so we ate in 8 of the on board venues and found them all above average. A few points of contention. The Observation Lounge is wonderful. Great soups and sandwiches, wonderful views. However, approximately 30-40 people each day confiscated the couches to sleep! Along with that comes the snoring, flatulence and bad breath. It was totally disgusting. I think they should ban sleeping in the Observation Lounge all together. You have a room...sleep there! The production of Jersey Boys was well done but for the life of me I can’t figure out why the writers used such filthy language. Several familes took their kids and left along with a few elderly people. The other shows did not appeal to us at all and we did not attend. The daily schedule was a bit monotonous. Same old, same old. The ports were great and had lots of choices for participation in activities. Disembarkation hit a snag with immigration and was delayed almost an hour. We probably will not return to the Bliss. 4,000 people is just too many for our liking. 900-1200 is more our style. Read Less
1 Helpful Vote
Sail Date: September 2018
Incredible ship that is both new and very stylish. Passengers aboard the vessel seemed very happy with their selection. When comparing ships to other Alaskan cruisers NCL Bliss customers seemed to be happier with their selection. Price ... Read More
Incredible ship that is both new and very stylish. Passengers aboard the vessel seemed very happy with their selection. When comparing ships to other Alaskan cruisers NCL Bliss customers seemed to be happier with their selection. Price point was also very reasonable when compared to other ships sailing Alaska. Food seemed to better than on most NCL vessels. The author of this review stayed in the studios. The studio lounge was very large and incredibly comfortable. The studios continue to provide a very cost-effective option for solo cruisers. The author of this review has stayed in the studios in two other ships than the NCL Bliss (NCL Getaway and NCL Epic) and found the NCL Bliss to have the best studio rooms by far. In terms of entertainment "Jersey Boys" was a great production, but "Havana" was fairly underwhelming. Only complaints were that disembarkation was hectic and self disembarkation seemed to be the only speedily way to leave the vessel. The HVAC system in the atrium did not appear to be operating in the most efficacious manner. Additionally the pools could have been covered and more heaters could have been available for cooler and rainier sea days. Read Less
3 Helpful Votes
Sail Date: September 2018
I liked their website, they were nice to deal with. The ship is new and beautiful. The specialty restaurants excellent, and the Mandara spa outstanding. The room was very nice, and the rain shower and jets were great. Had a wonderful ... Read More
I liked their website, they were nice to deal with. The ship is new and beautiful. The specialty restaurants excellent, and the Mandara spa outstanding. The room was very nice, and the rain shower and jets were great. Had a wonderful time. Very smooth waters for the whole trip. Loved Coco's for crepes and cappachino. Only compaint is the Internet did not work most of the time. Took the ships shutlle to and from airport and the baggage handling on last day was so helpful, sponsered by the port of Seattle. They take your bag check it in at airport, deliver boarding passes to cabin and luggage fee is added to your ship bill. Could not have been more convenient. The garden cafe buffet was not to my liking. All the other eateries were really top notch. The coffee pot in the cabin was much appreciated for that morning get go. Lots of outlets in cabin also. Looking forward to next cruise. Read Less
3 Helpful Votes
Sail Date: September 2018
Going to Alaska was on our bucket list and doing it via a cruise seemed like the best way to see a few places in a limited time. Neither of us have ever been on a cruise, but we decided about a month before the cruise that it was time to ... Read More
Going to Alaska was on our bucket list and doing it via a cruise seemed like the best way to see a few places in a limited time. Neither of us have ever been on a cruise, but we decided about a month before the cruise that it was time to give it a try. We read reviews and tips online and took the leap. We arrived in Seattle the night before the cruise because I didn't want to stress about any possible flight delays. We stayed at the Residence Inn Downtown, which is walking distance from the Pike Place Market. The hotel was wonderful! We walked down to the Market the next morning for breakfast at the Crumpet Shop (delicious) and wandered around before the area got too crowded. We boarded the ship at noon, and embarkation went very smoothly. Our first stop was to get tickets for the shows onboard, and we were able to get tickets to all of the shows. I was concerned with so many people on board and our last minute decision to go on the cruise that all of the shows would be booked already. Our cabin was actually bigger than what we had prepared ourselves for. We had a chosen a balcony because we knew we would want to see the scenery. We wandered the ship and definitely were impressed with how large and how nice the ship was. Our overall impression of the complimentary dining was that there was no major reason why we would need to eat anywhere else. The main dining rooms had great food and service. Lots of options for each course - it was often hard to narrow down what we wanted - and all of it was delicious. My favorite dish was an appetizer of baked brie with apricot en croute with a salad. All of the shows were wonderful. I didn't think I would enjoy The Jersey Boys as much as I did. Although I have to say the drinks with the Happy Hour Prohibition show were not very good - but the show itself was fun. Our favorite excursion was the raft float through the eagle preserve when we were in Skagway - you have to go to Haines by ferry and then bus up the river. The trip was amazing - the salmon were running so there were so many eagles and we even saw a bear catch a salmon. We also enjoyed out excursion to Totem Bight State Park in Ketchikan. Our guide was so informative and there are so many totem poles there. I enjoyed my excursion to Mendenhall Gladier and to the salmon hatchery in Juneau but it was very rainy and foggy that day so the views were not great. The salmon bake food was tasty but seemed a bit more touristy than I was really interested in. Overall we were impressed with the service we received on the cruise ship. Our room was always straightened twice each day - although occasionally we were missing wash cloths or a bathmat. The rest of the staff was always genuinely helpful and friendly. We did notice there was occasionally times when the information we got was contradictory - but nothing major. Amber and Sam provided incredible information about the shopping in each port. I highly recommend you go to their sessions if shopping is high on your list of port activities! Read Less
2 Helpful Votes
Sail Date: September 2018
We choose this cruise because it was convenient to our location and the timing was right. We were also curious about this cruise line as we have not cruised with them in some time. We booked a balcony suite. We really enjoyed the ... Read More
We choose this cruise because it was convenient to our location and the timing was right. We were also curious about this cruise line as we have not cruised with them in some time. We booked a balcony suite. We really enjoyed the cruise. We went out of Seattle to Alaska for a week. The food was fantastic, no complaints there, The accommodations were a bit less than stellar. There were no plugins by the bed, so if you have a c-pap you have to ask them to get you an extension cord that drapes across the room to the only plugins, on the small desk. The bed itself was not comfortable. We have cruised on Holland America (4 different ships), Disney, the Norweigan Pearl, and the Oasis of the seas and the bed on this brand new ship was not even in the same league as the others. The entertainment was really good but everything felt crowded. Maybe because this was an Alaskan Cruise and there were no people outside on deck chairs or in the pools. They have a great atrium where they do a lot of the entertainment like game shows and demonstrations etc but it was always packed, standing room only, at literally all the events we attended there. The shows in the big theatre were really very good "Jersey Boys and Havana", we went to Jersey Boys twice. Service and food was excellent in the dining rooms. We tried them all. The food was excellent in all of them, and they had the best bruschetta I have ever had. Ports and excursions were nice. We are glad the tram operator in Juneau told us about the line up for the buses back to the ship so we got in line early. That was really interesting and there is hiking on Mt Roberts at the top. I would recommend that as a must see as well as the white pass railway in Skagway and we had fun on the Duck boat tour in Ketchican. We would not go again, this is my second trip to Alaska and my Husbands first. Too bad about the beds. Read Less
1 Helpful Vote
Sail Date: September 2018
We wanted to do something memorable to celebrate our "fifty years" of marriage. We chose the Norwegian Bliss Alaskan Cruise that was advertised by our local Senior Center. We chose a balcony cabin to enhance the scenic enjoyment ... Read More
We wanted to do something memorable to celebrate our "fifty years" of marriage. We chose the Norwegian Bliss Alaskan Cruise that was advertised by our local Senior Center. We chose a balcony cabin to enhance the scenic enjoyment of our trip. The accommodations were tight due to the two large bags of luggage that we brought on board. The complimentary dining facilities were excellent and the staff members were very pleasant and highly profession. Completely unlike the attitudes of some of the staff in the specialty restaurants. The food choices were excellent. Our cabin steward (Max) made us feel right at home. His professional attitude and sense of humor put the icing on the cake. Some of the shore excursions seemed a bit pricey, as well as the photo packages that were offered. The rain and sleet in Juneau put a damper on our sightseeing experience, however the "Observation Deck" was a good place to relax and entertain friends. Read Less
3 Helpful Votes
Sail Date: September 2018
I have cruised with NCL 6x prior and had a lovely experience on each one, but I think this one is too much. The Bliss is like shopping at Walmart in West Texas on payday. Too many people clambering to get from point “A” to “B” it ... Read More
I have cruised with NCL 6x prior and had a lovely experience on each one, but I think this one is too much. The Bliss is like shopping at Walmart in West Texas on payday. Too many people clambering to get from point “A” to “B” it was exhausting. Embarking was a breeze ( I had a Haven suite), but the butler service was non-existent. It was ridiculous to have to ask for ice. I just don’t think it wasn’t worth the extra money. We couldn’t get one of the closets closed because it wasn’t deep enough. We had to angle the hangers just right. The food was extraordinary at the restaurants and the service there was awesome. Yet when we went to the Haven restaurant for breakfast 10 minutes before end of breakfast we were turned away and told to go to another venue. I told the staff it was chaos there and was treated like I wasn’t believed. We went and it was chaos. The buffet was just too much. There are too many people to make you comfortable. I just think that NCL has over achieved to the point they forget the passengers by presenting the big, bad and extraordinary. I don’t believe bigger is better. Sometimes less is more. I will not cruise the Bliss again. I will seek out something a little less obnoxious. Read Less
9 Helpful Votes
Sail Date: September 2018
This was the worst cruise by far. I had high hopes though, as my first cruise was with Norwegian, which has been the bar in which I measure all cruises; it was very fantastic. This cruise was seemingly doomed from the get go. Getting on ... Read More
This was the worst cruise by far. I had high hopes though, as my first cruise was with Norwegian, which has been the bar in which I measure all cruises; it was very fantastic. This cruise was seemingly doomed from the get go. Getting on the ship was a pain, the porters were not helpful, the food was terrible, the wait staff was hit and miss, the stateroom was way too small for three people, the bathroom was too small for even one person, our toilet was broken the whole cruise, the service desk was slow to help, the service desk was further rude and unwilling to listen to complaints, the NCL reservation staff I spoke to was highly rude and unwilling to listen (told I had to fill out post cruise review), the shows on board were terrible and far too few, there was little to do on the ship that didn’t require a reservation, some items such as laser tag and go carts had a cost and were not indicated as such at the time the reservations were made, the Wi-Fi service was terrible and barely worked, it cost additional to setup my online account after already paying for Wi-Fi access, the elevator access was terrible, there was no onboard self serve laundry, the on board laundry service was slow overall, was impossible to book reservations due to not knowing what was going on on the ship more than a few hours in advance, there was little instruction on disembarking the ship on the final day, getting off the ship was far slower than I have ever experienced. I could go on and on but this was horrible. I’m pretty sure I will never sail with Norwegian again. Read Less
1 Helpful Vote
Sail Date: September 2018
The Bliss is amazing. The food was the best I ever had on a cruise. The many dining and entertainment venues were sufficient to keep you busy at every moment. Norwegian never misses an opportunity to sell, sell, sell. They are always ... Read More
The Bliss is amazing. The food was the best I ever had on a cruise. The many dining and entertainment venues were sufficient to keep you busy at every moment. Norwegian never misses an opportunity to sell, sell, sell. They are always pushing a product, service, a future cruise, or something that will make them more profitable. The onboard entertainment was quite good, and the production of Jersey Boys rivals the Las Vegas production for talent and quality. Comedians were good, Lounge singers were enjoyable. Production shows are well worthwhile. A large number of both complimentary and upcharge restaurants and specialty food venues line the various decks of the ship. The Waterfront (outside on Deck 8) is especially enjoyable. It has many areas for outside dining and resting while taking in the passing views of the ocean, land masses, and other ships. Also a good place to view migrating whales on the Alaska voyage. For nippy weather, there are overhead bar type heaters to take the chill off. This is a very pleasant facet of the ship. The observation lounge is remarkable with a semi circular view of the outside of the ship and concurrent activities. A great place the relax, or read, or grab a quick snack. a continental breakfast, a coffee, tea, or juice. There is a full service bar within the lounge for your enjoyment, and frequently a person playing background music on a piano. The ship has the finest buffet I have ever experienced on a ship, and it is on par with the better Las Vegas Strip hotels. Each night was a food themed night that featured Alaskan Seafood, or Bar-B- Que, or Steak night, and other interesting offerings. Other features include Salad Bar, Hot Dog and Burger area, Indian Food, and Desserts, among others. The Desserts were unbelievably good and many (if not all) were home made, Truly spectacular. The ship was the star of the cruise, and I would recommend any trip on the Bliss for the pure joy of sailing on her. The ship has a Go-Cart track, a miniature golf course, several water slides, an outdoor big screen by the pool for broadcasting sporting events and sales promos for Norwegian. Read Less
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 3.9
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.0
Value For Money 3.5 3.4

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