Seattle Holland America Line Westerdam Cruise Reviews

Stay away from balcony room The bathroom stinks of mold and mildew. They have tried deep cleaning but I fear it’s under the bathtub and walls. Other cruisers say their room is fine so I guess I got stuck they need to take out tub and replace with shower. The mold caused allergies that made my entire 26 day cruise less pleasant. The dining room dinners were great but the lido buffet awful. The ...

After doing months of research, I chose this cruise for my family to celebrate my dad's 90th birthday and for him to see the B.B. King show. Well, this cruise was a big disappointment. Before we even got to go onto the ship, I had to argue with one of the staff about getting (5) five wheelchairs for us. Then after that was finally settled and no, I only received 2 wheelchairs, we walked on board ...

This cruise was the first of the year to Alaska for Holland America this year, 2023. We had heard favorable things about a Holland America; however, the cruise line failed to live up to any of the expectations that people had set for us. It began by having the board at 11 AM without our cabins being ready nor leaving until 5 PM. All of the passengers were directed to the Lido deck, where they ...

This was a 51 day cruise and has been terrible with rubbish entertainment and now on the New Zealand part we have repeated entertainment, even the trivia has the same questions! Don’t waste your money!! A penny pinching cruise line with many cancelled ports. BB kings perform the same songs nightly which gets very boring after a while. The food in the restaurants is very basic with an option to pay ...

Did the typical research for our first cruise and “it” (whoever it is) that Holland America was a good line. Little did I understand that the average age of the passengers was probably 70. The cabin was one of 2 highlights of the so called cruise. It felt more like a ferry than a cruise. The other highlight was an excursion to the Hubbard Glacier (but be prepared to pay $200-1,000 per person for ...

I purchased jewellery on board, and was given a certificate for 2 years, and it was dated 2015 instead of 2016. I sent it back to be corrected and have had no reply. When I got the jewelry valued in my country there was a huge gap and I had paid much more than would be reasonable. No one from that company will reply to my emails or letters. The jewellry on shore was much more affordable, ...

They made a very convincing advertisement for their cruise ship. They said it would be relaxing, but it was not. We wanted to relax, so I purchased their Couple's Massage worth $295.00. I knew it was overpriced, but then, I thought it would be indeed relaxing. I was really expecting a really good, relaxing massage , but it turned out to be irritating instead, for all I got was an oil ...

My main complaints for the Holland America Westerdam to Alaska were: The food was awful and TERRIBLE for anyone who wants to eat healthily or who has food allergies. All the veggies had butter on them (you should use olive oil). The salad and pasta bar were cross-contaminated with cheese - little bits of cheese or dairy were in many items, making it impossible for anyone with dairy allergy. ...

I have cruised over 20 times and I chose this ship because it was smaller. I had booked in August, 2015 for my wife and I and she passed away shortly before the trip. I was told that I could not change the travel date but that I could change the passenger only one time complimentary. Shortly after that I called to change the name and was told that they had canceled my wife since she had passed ...

Took this cruise to Alaska with my adult daughter. It started out bad with lost luggage, grease on my jacket from somewhere on the ship during the lifeboat drill and didn't get any better. It was suggested that I hunt down my own luggage at guest services which is where I found it missing BOTH identification tags. Those airline ID tags on the elastic are impossible to get off without scissors, yet ...