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Photo Credit: briansnel
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1-10 of 17 Seattle Holland America Line Westerdam Cruise Reviews
Review for a Alaska Cruise on Westerdam
reelfast
10+ Cruises • Age 70s
We wanted to try Holland America after a four year pause. Short cruise in Alaska.
We booked a Neptune suite. The cabin is typical for a Neptune; well maintained, clean, and serviced by an experienced pair of cabin attendants. The Neptune Lounge was as well. On boarding we had only one lunch option, the Lido. It was overcrowded, seating was non-existent, and the food looked unappetizing. ...
Read MoreSail Date: July 2023
Cabin Type: Neptune Deluxe Verandah Suite
Review for a Alaska Cruise on Westerdam
msim59
6-10 Cruises • Age 60s
Splurged and took my wife on her first cruise and try and pamper her some with a bamboo spa massage as well as a mani-pedi, which were paid in advance t our sailing. After both treatments, my wife was bruised on the back of her legs from the massage and her hands and feet were slightly bruised as well. While walking on different deck while the crew were working to keep the ship clean, the solvent ...
Read MoreSail Date: July 2023
Cabin Type: Deluxe Ocean-View Verandah Stateroom
Review for a Alaska Cruise on Westerdam
Prescurrie
10+ Cruises • Age 60s
We sailed on the Westerdam June 12-19 as part of a 13 person family trip. Here is a summary and highlights / lowlights:
We are a couple in late 50’s with 2 of our kids (30, 27) and one of their spouses with us.
Embarkation was at pier 91 in Seattle and was terrible. Despite doing verifly app, Canada app, doing pre-Covid test appropriately and completing Navigator app, Holland really ...
Read MoreSail Date: June 2022
Cabin Type: Deluxe Ocean-View Verandah Stateroom
Review for a Alaska Cruise on Westerdam
Southerner16
2-5 Cruises • Age 50s
Staff- friendly, accommodating and smiling.
Neptune Suite- worth the money for the space-bed is comfortable- needs updating, countertops/tub/shower cracked.
Ship is dated and smells- lack of staff cleaning regularly in common areas until gastrointestinal virus hit the ship. Then procedures were put in place to keep all guests from being infected. More cleaning, servers at all food and drink ...
Read MoreSail Date: September 2016
Cabin Type: Neptune Deluxe Verandah Suite
Review for a Alaska Cruise on Westerdam
E.P.Dowd
2-5 Cruises • Age 60s
Very disappointing onboard. Would definitely not recommend HAL. Everything was below average in terms of quality of service, food and especially lack of concern or caring by anyone in the "front office." If you have a problem onboard you are on your own. Crew is from Asia and they are hardworking but you get lots of "smiles" and very little actual service. The feeling onboard is "mass market" ...
Read MoreSail Date: September 2016
Review for a Alaska Cruise on Westerdam
barb186
2-5 Cruises • Age 60s
Let me start with this trip was a 71st birthday celebration for my husband. A cruise to Alaska has been on our bucket list for some time now. So here’s the good, bad and ugly about our Holland America trip to Alaska last week aboard the Westedam. The good – the Pinnacle restaurant was fantastic! The food, service and personnel were all outstanding! The rooms were quite spacious with lots of ...
Read MoreSail Date: September 2016
Review for a Alaska Cruise on Westerdam
abounceabove
6-10 Cruises • Age 50s
Do not go on this ship!!! But do go to Alaska! This was a very poor experience, almost from day one. Before I start just let me say that I have been on about 10 cruses now with 5 different lines. The ship is outdated, and in need of a remodel, with that being said the ships décor was not why I was onboard, Alaska was.
The problems were with food, billing, and lack of communication between ...
Read MoreSail Date: July 2016
Cabin Type: Signature Superior Verandah Suite
Review for a Alaska Cruise on Westerdam
Cruiser Andi
2-5 Cruises • Age 20s
We love cruising to Alaska and chose this cruise because it's easy for us to get to Seattle. We have cruised with HAL 3 times prior. We were unfortunate enough that our balcony stateroom was just above someone who was a prolific cigar smoker. That completely ruined our use of the balcony. The ship is showing some wear and tear. I was trapped in the elevator and was stuck until help arrived. ...
Read MoreSail Date: July 2016
Cabin Type: Deluxe Ocean-View Verandah Stateroom
Review for a Alaska Cruise on Westerdam
love2fish40
6-10 Cruises • Age 50s
I went with Holland America because I had never cruised with them and had been told they were the best. Well if this cruise is any indication of the customer service that Holland offers, it will certainly be my last cruise with them.
The pickup at the airport was not as smooth as you would expect, with them herding people into lines with no place to sit or really get out of the weather. There ...
Read MoreSail Date: May 2016
Cabin Type: Deluxe Ocean-View Verandah Stateroom
Review for a Alaska Cruise on Westerdam
Michael1954
6-10 Cruises • Age 60s
I will preface by saying this was our 7th cruise overall and 3rd to Alaska, but our first with Holland America.
Let's start with what was good. Embarkation was fairly easy and our staterooms were accessible as soon as we boarded. Our veranda stateroom was spacious although the layout does make it difficult to move about. The room is well appointed with plenty of storage and the bathroom was ...
Read MoreSail Date: May 2016
Cabin Type: Deluxe Ocean-View Verandah Stateroom
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