Well....I figured Holland was on the upper end of the cruise lines so we booked a 7 day to Alaska on the Eurodam. I gotta tell you, I go on cruises to enjoy the hell out of the food. This was a MAJOR disappointment! I will say that the "sit down" Dining Room food overall was pretty good, but we like to do the buffet mostly. Holland (at least on this ship) has one of the crew "serving" ...
We chose this cruise because our local AAA office hosted a Holland America‘s presentation. One of the benefits they claim of booking with Holland America was that they were the only ship that actually docked at port, without having to tender passengers to land. This was actually not true, many other cruise ships were able to dock without tendering their passengers.
My first negative experience ...
We wanted to try Holland America after a four year pause. Short cruise in Alaska.
We booked a Neptune suite. The cabin is typical for a Neptune; well maintained, clean, and serviced by an experienced pair of cabin attendants. The Neptune Lounge was as well. On boarding we had only one lunch option, the Lido. It was overcrowded, seating was non-existent, and the food looked unappetizing. ...
Splurged and took my wife on her first cruise and try and pamper her some with a bamboo spa massage as well as a mani-pedi, which were paid in advance t our sailing. After both treatments, my wife was bruised on the back of her legs from the massage and her hands and feet were slightly bruised as well. While walking on different deck while the crew were working to keep the ship clean, the solvent ...
I had just sailed this exact ship with the exact itinerary 9 months earlier, and noticed quite a few changes for the worse. As expected, the price of cruise\ing has increased dramatically in a very short period of time, which I could sorta live with, if I was still given the same product as before. This was not the case. In the pay restaurants (Pinnacle) you are limited to just one appetizer ...
Here are the issues that occurred.
We showed up for their fine dining and were told they did not have a reservation. I had the app on my phone as well and I could see the reservation at 6 pm on Friday, May 12, 2023. The staff did not offer to double check, call anyone or offer an alternative, We were not able to participate in that special event due to an error on Holland America’s ...
We sailed on the Westerdam June 12-19 as part of a 13 person family trip. Here is a summary and highlights / lowlights:
We are a couple in late 50’s with 2 of our kids (30, 27) and one of their spouses with us.
Embarkation was at pier 91 in Seattle and was terrible. Despite doing verifly app, Canada app, doing pre-Covid test appropriately and completing Navigator app, Holland really ...
The cruise got off to a rocky start before we even embarked. Holland canceled the cruise we booked and put us on a different ship with a new departure date necessitating a change in our pre cruise stay and dining reservations.
Soon after departing Seattle at the start of the cruise a passenger had a medical emergency which delayed arrival at our first port of call which resulted in a lot of ...
This was my wife's and my brother/sister in law " Cruise of a Lifetime ". Started off fine. Staterooms clean and the cabin staff very nice. Now for the fun parts:
- LIDO so full, one could barely walk through. Food Service staff rude, close to being downright nasty. Same goes for bar staff on deck 9 stern. Terrible.
- Food - Marginal at best. Dining room dinner maybe 1/2 star ...
Holland American Alaskan cruise. Very disappointed. Have taken other cruises on Carnival, Norwegian etc.. but this was the first cruise we've ever taken that had no activities. No entertain to speak of. We spent three out of seven days sitting on the lido deck staring out the windows. There's nothing else to do!! We finally accept the fact that this was just a vessel/transportation place to sleep ...