Seattle Princess Emerald Princess Cruise Reviews

4.5 / 5.0
1,874 reviews
My wife with our Cruise Director Fernando and the Entertainment Director Geoff.
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135 reviews
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1-10 of 15 Seattle Princess Emerald Princess Cruise Reviews


Shore excursions

Review for a Alaska Cruise on Emerald Princess

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Patrica748
6-10 Cruises • Age 70s

To celebrate our 50th anniversary I couldn't be more dissatisfied. The food was very poor quality. The ship needs updated. The staff was rude. This was my third time sailing with princess cruise line. The past cruises were fantastic. This last one was a huge disappointment. We can never get our 50 th anniversary back. I have nothing more to add. I will never use princess again. The child's ...
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Sail Date: July 2018

Cabin Type: Interior

Traveled with children


Ports were wonderful. Ship dining staff were irritable, arguing, rigid culture

Review for a Alaska Cruise on Emerald Princess

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janet32008
10+ Cruises • Age 60s

Wanted to visit Alaska. Always heard Princess did the best job. Found out otherwise. Dining staff were rude at times, irritable, refusing to give extra items or reluctant to exchange items. Odd for any cruise ship. Difficult getting gluten free items. Not many available. Dining staff seemed lazy, didn't want to walk back to galley if we asked for something. Attitude issues. Culture on ship ...
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Response from TaylorW, Social Team, Princess Cruises

Hi janet32008, we apologize for your disappointing experience onboard Emerald Princess. Our team strives to provide impeccable service to each and every guest, and we are sorry that you did...

Sail Date: July 2018

Cabin Type: Interior

Traveled with children


Disappointed

Review for a Alaska Cruise on Emerald Princess

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TennisCruiser62
10+ Cruises • Age 60s

We were disappointed with Princess Cruises. Our family of 14 ranged from 7 months to 89yrs. The 89 yr old enjoyed herself but the teenagers, young adults and adults were are somewhat bored and disappointed. The shows were terrible and the young adults always left the show. Definitely not the caliber of RCCL’s Broadway shows! There was not much for young adults and teens to do onboard the ship. ...
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Sail Date: July 2018

Cabin Type: Mini-Suite with Balcony

Traveled with children


The overall crew of the ship were lousy with only a couple exceptions

Review for a Alaska Cruise on Emerald Princess

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nfd181
2-5 Cruises • Age 50s

This was a large family cruise, for some of the family this was their first cruise while we have sailed with Royal Caribbean 4 times and have only positives to say for them. The crew of this ship seemed to us either first time as crew members or tired and not wanting to be helpful and just plain rude. We were given pina colada when ordering a margarita, then when we questioned it were given ...
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Sail Date: July 2018

Cabin Type: Family Suite with Balcony


Worst food ever

Review for a Alaska Cruise on Emerald Princess

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perkok
10+ Cruises • Age 60s

We've been on 13 cruises and this was the worst food experience we've ever had. The food was bad, frequently recycled for several meals. The coffee was cold and awful. The excursions were good--what could be wrong with Alaska? Comedian Carlos Oscar Singer Nathan Foley and the ship orchestra were all very good. The cruise director was least informative ever--never gave debarkation information ...
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Sail Date: June 2018

Cabin Type: Mini-Suite with Balcony


Alaska is great, Go on any other Cruise Line, Princess Sucks!

Review for a Alaska Cruise on Emerald Princess

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crossbay33
10+ Cruises • Age 50s

I will start with we the fact that this was our first Cruise on Princess, but we have taken 9 on RCL, 2 on NCL, and 2 on Carnival so we did have something to compare it to. Princess will not get a Second chance. We cruise with a group often so we take turns planning and picking cruise line and itinerary. My wife and I had done Alaska before on NCL and had loved it, we were on the Sun. So ...
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Sail Date: June 2018

Traveled with children


Alaska is great...Princess is not

Review for a Alaska Cruise on Emerald Princess

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Bubbie5
2-5 Cruises • Age 50s

We have been on several cruises with different companies and this has been our worst experience by far on the ship. Here's why... Onboard they don’t use an app like most other cruise lines. Instead they use a website. This may not seem like a big thing but the first problem is if you’re with a group and want to use the messaging, there is no way to get it to notify you when there is a new text ...
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Sail Date: June 2018

Cabin Type: Balcony

Traveled with children


Highly Disappointed

Review for a Alaska Cruise on Emerald Princess

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Cwhite02
10+ Cruises • Age 50s

Worst cruise my husband and I ever took. FACT: 1) Spent more time at sea than the itinerary stated. 2) Took over 3 hours to get into our room due to the key card and room door being inoperable. 3) The room was really small, not what was shown in the picture on the website and set up with two twin beds instead of a queen. 3a) The bathroom was small. I’m 5’7 and 185. As I stood ...
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Sail Date: June 2018

Cabin Type: Balcony


Very disappointing.

Review for a Alaska Cruise on Emerald Princess

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Chief1bill
2-5 Cruises • Age 60s

We choice this cruise because we want to see the glacier in Tracy bay, we didn't get into see the glaciers due to flowing ice in the arm area. Do NOT book spa services ahead of cruise you can get better deals on the ship (they provide discounts) that they don't provide on the internet. SAD. Do NOT book a meal at the Crown Grill the food was disappointing and you can't send it back without them ...
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Sail Date: May 2018

Cabin Type: Mini-Suite with Balcony


Don't walk, RUN AWAY FAST from Emerald Princess

Review for a Alaska Cruise on Emerald Princess

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cruiserrg
2-5 Cruises • Age 50s

We planned a once in a lifetime Alaskan vacation, the whole family. We found the food to be subpar, either bland or over spicy. Most meals at the buffet were either heavily influenced by Asian or India food. Wait staff at the buffet seemed miserable and looked at us as an inconvenience for being there. Very strict alcohol policy even with the purchase of the premium beverage package. They ...
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Sail Date: May 2018

Cabin Type: Balcony


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