9 Princess Crown Princess Cruise Reviews for Senior Cruises to Alaska from Seattle

We have sailed a number of times with PRINCESS and found the trips very enjoyable BUT this recent trip to ALASKA was very disappointing.. I will start with the + and then list the - of the trips. CHECK IN - In Seattle was great, no ... Read More
We have sailed a number of times with PRINCESS and found the trips very enjoyable BUT this recent trip to ALASKA was very disappointing.. I will start with the + and then list the - of the trips. CHECK IN - In Seattle was great, no issues, PRINCESS' policy of allowing passengers to bring aboard their own Wines is a great plus. Each passenger gets (1) one 750ml bottle without corkage fee, and then as many 750ml bottles that you want to carry to your cabin for a $15.00/ea corking fee, which beats the cost of the different wines you would buy at dinner. Yes if the bottle is stamped that the corkage has been paid you can bring the bottle to dinner. We found our cabin with no GREAT ISSUES, but here is the 1st negative; My brother is confined to a wheel chair so I located, AFTER WEEKS of looking for a Veranda handicapped cabin with an adjacent standard veranda. I booked handicap cabin A301 for my brother and the "right next door" veranda cabin A 259, BUT when we checked in our cabin had been moved from the starboard side cabin A259 to the port side cabin A258. The point of the cabin selection was so WE could share common sights from our adjacent balconies, This happened in the beginning of the cruise and I was not a happy cruiser. The muster drill was a bit upsetting for my WHEELCHAIR BOUND BROTHER, After the drill, NO PASSENGER WOULD ALLOW HIM ON THE ELEVATORS, AFTER 30+ minutes his wife FORCED the other passengers to let him on. I complained to the cruise desk about the "could be very bad" lack of access to wheelchair folks, in case of an emergency. I was told "IT WAS ONLY A DRILL" and if it had been a real emergency, a CREW elevator would be made available to handicap folks. What a laugh that was, since in a real emergency, able bodied passengers would stampede all elavators and my brother would NEVER be allowed to escape the danger. ROOM SERVICE - BREAKFAST, only offered a semi-hot McMuffin type thing wrapped in foil, nothing else. Ths was not good for my brother & wife who were 1st time cruisers, and looked forward to a nice in-room breakfast on their veranda. EXCURSIONS - In SKAYWAY, AK We booked a WHITE PASS RAILROAD TRIP with a 15 mile downhill bike ride via a non-PRINCESS tour operator. What a fun EXCURSION this was, down hill back to SKAYWAY on a mountain bike with disk brakes at speeds up to 27 mph, crossed from Canada back to the US on a bike. What a thrilling adventure. PRINCESS only Allowed 1/2 of a day in both KETCHIKAN, AK & Victoria, BC, the cruise line did not allow a lot of time to explore either city. SUGGESTION... Before you book ANY CRUISE check actually how much time there will be in the port. We all felt ripped off by PRINCESS telling us in the advertisements we would enjoy x number of ports, only to find out that the port of call was actually not productive for touring. VICTORIA, BC we arrived in late late afternoon, we had booked a $60.00/ea tour of BUTCHARD GARDENS, which we were told were beautiful BUT we arrived at the gardens via the tour bus AFTER DARK, and the beauty of the place was not visible to anyone.. Very disappointing and a rip off of many people. The only reason that PRINCESS CRUISES stopped in Victoria, BC, was to have a FOREIGN PORT OF CALL within the Alaskan trip, so the cruise line could utilize non- American crew members, to reduce the trips costs. What this did was improve the bottom line and turn off frequent cruiser to PRINCESS CRUISES. Finally, the dining experience for WHEELCHAIR BOUND passengers really is demeaning in the handicapped on the LIDO DECK RESTAURANTS. crew members place obstructions o piled plastic glasses and plates on racks that block ANY access to wheelchairs into the tabled areas, We would have to search high and low to find ANY way into the tabled areas, with the blocked eating areas. In one particular occasion, I forcible pushed a rack of glasses out of the way, spilling all the glasses to the floor in a effort to cause a bit of a scene to draw attention to the disregard PRINCESS has for those confined to wheelchairs. Princess also allows SMOKING in the casinos, so the smoke permeates to other areas of the ship, Could this be that the smoking is allows to GRAB the CRUISERS who smoke a lot to enjoy their cancer sticks ? then go into the elevators smelling of smoke to trap the 90% of the passengers who do not smoke in those elevators... Beware of the new type CRUISE PASSENGERS who is rude and self absorbed. Read Less
Sail Date August 2016
I had always heard the Alaska cruise was wonderful and wanted to experience the raw beauty of Alaska. It is gorgeous and pristine. I traveled with a friend as our husband's did not want to go. We decided to spend two days in Seattle ... Read More
I had always heard the Alaska cruise was wonderful and wanted to experience the raw beauty of Alaska. It is gorgeous and pristine. I traveled with a friend as our husband's did not want to go. We decided to spend two days in Seattle previous to the cruise and glad we did. Seattle is a gorgeous city. The Chihuly Glass Garden was amazing which is a must next to the Space Needle. The restaurant in the garden area was very good, expensive but good. A great way to start day #1 of our vacation. We stayed at the Renaissance Hotel which was arranged by Princess. It was expensive as all Seattle hotels are. The hotel was lovely however it is right next to a freeway so very hard to sleep. Next time I would prefer to be closer to the water as walking up those Seattle hills was brutal! We took a ferry to Bainbridge Island and would recommend this. It was only $4.20 (senior rate) and gave you a lovely perspective of Seattle and the area around it. Walked the island to art galleries, shops, etc. and had a healthy lunch at Fork and Spoon. I really would suggest spending time in Seattle before or after the cruise. Pikes Marketplace was so-so for us. First of all, it was a record 92 degrees and very crowded. The shops are expensive and a lot of flea market type of stuff. Some shops were nice and we bought our wine for the ship there. The fish throwing area was fun and the flowers were stunning! It was fun to do but would not do it again. The Crown is the sister ship of the Ruby which I have been on twice so very familiar with the layout. We had a balcony cabin on Carib deck which I always ask for because the balcony is large. I have been on 6 Princess cruises mostly to the Caribbean and Mexico. I have to say the food on the Crown was exceptional. We were going to do specialty dining but didn't because the meal selection was so good including the Horizon Court buffet. The entertainment was the best I have seen on all my Princess cruises, make sure you go to the shows including The Voice competition. Everyone on the ship was friendly and helpful and the passengers were very nice. Lots of diversity. Alaska is really God's country. It is very windy so be prepared for that. And cold especially in Glacier Bay and Juneau on the glaciers. We did the glacier helicopter to Mendenhal and it was freezing on the glacier where you are walking around for about 30 minutes. I did bring layers but I really needed my down coat. A vest is not enough. They supply you with glacier boots over your shoes and I also wore boots so my feet were warm. You need a warm hat, gloves and lots of warm layers when you go outside. Be prepared for cold wind even on a sunny day. We had no rain even thought it was predicted. The weather was gorgeous. Because it is the end of the season you can buy all these clothing items at very good prices on the ship (lots of sales) and on shore shops. I wish we needed more of this but in San Diego it doesn't get that cold. We did the Ketchikan duck tour which was so much fun. The 4 hour train ride was great but maybe one hour too long. The bus tour in Victoria was a total waste of time and money, it was dark and you could not see anything. The town however is beautiful so I would suggest just getting off the ship and walking around and having a nice meal there. The gardens (if you go in the daytime) are stunning. We stayed in cabin C602 it was the standard cabin however the bed was awful and the room steward Roland did a great job in making it comfortable. They need new beds in that cabin. I booked a Christmas cruise to Mexico for this December on the Ruby the same layout as the Crown. We are looking forward to it. I also went to the casino every night and play blackjack. I didn't win but look at it as entertainment and met some very nice interesting people. I did get a casino credit for the next trip so was happy about that! We do Anytime Dining for flexibility and meeting new friends. Pack layers for windy cold days and you will be fine. People did sit by the pool in the beginning and end of the cruise, it was too cold for me. Enjoy your trip! Read Less
Sail Date August 2016
We took our 7-yr-old granddaughter on her first cruise. She loved it and we loved it through her eyes! (This was my 4th trip to Alaska.) She loved the Pelican Group activities. Michael, the naturalist was great. It was an enjoyable ... Read More
We took our 7-yr-old granddaughter on her first cruise. She loved it and we loved it through her eyes! (This was my 4th trip to Alaska.) She loved the Pelican Group activities. Michael, the naturalist was great. It was an enjoyable trip. The ship was well-kept. There were workers painting, polishing, etc. The cabin was adequate for the 3 of us and our steward was very good. We always enjoy the production shows with the Princess singers and dancers, however the shows on this cruise were not quite up to par. Too much smoke burning our eyes on the Magic show. The sets and props were not as spectacular as usual. Carlos Oscar is the best comedian of the century, and totally rated G for all audiences! Please get a better recipe for the "dressing" in the "turkey and dressing" entree. That sweet dressing was gross, disgusting, and not suitable for diabetics! Same for the sweet potatoes. A nice, unadulterated sweet potato would have been delicious. Ketchikan was shortchanged. There needs to be more time there. It is unfair to the city and to the passengers to be there for such a short time! Read Less
Sail Date August 2016
Alaska is beautiful. Had a great time. It was only my second cruise, but already I'm turning into a more discriminating cruise-o-phile! Had traveled previously on the Celebrity Solstice last year to NZ. This was our first trip to ... Read More
Alaska is beautiful. Had a great time. It was only my second cruise, but already I'm turning into a more discriminating cruise-o-phile! Had traveled previously on the Celebrity Solstice last year to NZ. This was our first trip to Alaska and my wife and I traveled with my dad and our niece in the adjacent balcony stateroom. Pros : The itinerary was great with the touristy ports of call in Juneau, Skagway, and Ketchikan. Our cabin steward , Felix, was great. Very friendly and attentive. Our room was on the 14th deck, port side, not far behind the bridge. Big closets, small bathrooms. The ride through Glacier Bay was magnificent. Even though it was nearly August, the weather was quite cool. The casino was great. The Crown definitely has a passenger demographic that is younger so that there was a lot more action in their casino than the Solstice's . Good dealers, all very professional. They have great laundry facilities on this ship. I wish I knew that beforehand. We could have brought smaller suitcases. Cons: The food. Food quality not so good on the Crown. That was evident in buffets, the sit down dining, and even the specialty restaurants. The service at the Crown Grill was extremely slow. And the Ribeye was not good. The wine selection also below the quality of what we experienced on the Solstice. The buffet on the Crown was difficult to navigate and the selection was remarkably low. We did experience a shutdown of the cabin's plumbing system for about 4-5 hours one day. You'd do well to avoid any "nutrition" class put on by the spa personnel. They tried to sell my dad a program of "detoxification" . 85 bucks to start and another 100 bucks a month. They said it would help him live long. He's 91 years old. I'm pretty sure the salesman isn't going to live that long. We had a good time on this cruise nonetheless. If you can't be happy on a cruise to Alaska..... Read Less
Sail Date July 2016
Choose Princess as recommendation from our travel agent. Boarding and exiting ship was well organized. The ship is large and while they give you a map it took several days to get around comfortably. We had a mini suite and it was very ... Read More
Choose Princess as recommendation from our travel agent. Boarding and exiting ship was well organized. The ship is large and while they give you a map it took several days to get around comfortably. We had a mini suite and it was very comfortable with plenty of storage. We brought two bottles of wine and our steward provided two wine glasses and gave us clean ones each day. The buffets were just "ok" while the formal dinners were better. When going for breakfast or lunch get a table first before going through the buffet. We Did not know about the causal sit down option until day 4; while the food is the same as buffet, the sit down waiter service is much nicer. We had to adjust our food expectations and will try up charge restaurants next time. The entertainment was excellent and enjoyed the variety, especially the cruise director "Dan", he was funny, entertaining and informative. While this was our first cruise, it will not be our last, we did enjoy the balcony and excursions. Read Less
Sail Date June 2016
Just finished a week long Alaska cruise with mixed results. Food was great. Live entertainment was a disappointment. Major issue was an excursion booked thru Princess, to see the butchart gardens in Victoria. Layover in Victoria was only ... Read More
Just finished a week long Alaska cruise with mixed results. Food was great. Live entertainment was a disappointment. Major issue was an excursion booked thru Princess, to see the butchart gardens in Victoria. Layover in Victoria was only 4 hours starting at 7pm. By the time busses were loaded, it was 8pm. Arrived at Butchart gardens in the dark at 9pm. Had to be back on buses by 10pm to get back to ship by 11pm. Minimal lighting on walkways at garden, but the gardens were in the dark. A total ripe off by Princess. Otherwise, we were pleased with cruise. This was our second Alaska Cruise with Princess in the past two years and I'd go again. We sailed out of Seattle this time and returned to Seattle. Hotels in Seattle are expensive in the downtown area so plan accordingly. Read Less
Sail Date September 2015
The mini suite was not as large as we thought from the pictures. We did have a lot of storage space. Our room attendent was wonderful! We brought our sleep machines and an extension cord to use since only 1 outlet by the desk. I asked ... Read More
The mini suite was not as large as we thought from the pictures. We did have a lot of storage space. Our room attendent was wonderful! We brought our sleep machines and an extension cord to use since only 1 outlet by the desk. I asked for assistance to get on the ship and off, which they did but I thought assistance as I needed on the ship. We did not rent a scoter and next time will before we get on the ship. Another issue was the time waiting for the elevators especially with special needs and filled up quickly. The food was good and plently of choices. My husband did get ill on the ship and we had to deal with that for 3 days. Many insurance companies will not cover medical while at sea, but we had purchased travel insurance with medical. If you have walking issues, the port from the ship to the downtown area can be far and hard to deal with at times. Read Less
Sail Date September 2015
We sailed out of Seattle via the Crown Princess on August 29th. We booked 3 months ahead to get connecting balconies on deck 10 mid ship / B-1 Class. - Arrival and Embarkation was smooth. However, the wind caused boarding delays due ... Read More
We sailed out of Seattle via the Crown Princess on August 29th. We booked 3 months ahead to get connecting balconies on deck 10 mid ship / B-1 Class. - Arrival and Embarkation was smooth. However, the wind caused boarding delays due to the ramp being shifted about. - Luggage arrived approximately 30 minutes after we boarded. No lost bags. - CABIN was clean with the bed configuration as requested. Large balcony with two chairs and small table. Refrigerator, TV, Hair Dryer, Two Nightstands, Desk, Large Closet, Safe. - Beds were worn and needed extra padding, requested an egg crate foam be added to the bed. Next day we had our room attendant add 2 additional foams. Overall, the bed was uncomfortable and very hard. - STAFF was very accommodating and friendly. One issue with service during the cruise was the popcorn machine on deck 15 was always "empty." We arrived at promptly 10 PM and were told by staff that they ran out of kernels. At no time did we see popcorn in that popper. Princess failed miserably here. - SPA was very nice with great a professional staff. - ON SHORE Excursions were overpriced for the activity. We participated in the whale watching and rain forest walk in Juneau and were very disappointed. At 200 per person, I would not recommend this activity! We heard the train ride in Skagway was very good. Besides the scenic train ride, we didn't hear anyone "bragging" about their excursions. - We didn't see the staff cleaning handrails constantly on this ship as with other cruise lines. It appeared they would wipe everything down once early in the morning. - CASINO was very smoky so we would avoid walking through on deck 6 to get to the theater. Take deck 7 instead. The casino was never crowded and appeared empty most of the time. - FOOD was excellent on this cruise! - ENTERTAINMENT was very good with our favorite being Micheal the naturalist. He is very passionate about the environment, wildlife and puts on a great presentation! - ELEVATORS were slower on this ship than other ships we have been on. One elevator was out of service the entire cruise. - TRACY ARM was absolutely beautiful with bright sunny skies. We were disappointed the captain did not turn the ship a full 360 degrees so only the port side got a full view of the glacier when we turned to leave. We heard the small tour boat was a big disappointment for the price. - WEATHER was terrible (rain with rough seas) only 2 out of the 7 days. The other 5 days were great with light winds and sunny skies. - SUMMARY after cruising on multiple cruise lines, this will be our first and probably our last for Princess. Read Less
Sail Date August 2015
Our Alaska cruise was perfect, other than a bit of sickness heading to Juneau due to choppy seas. The weather was beautiful and the scenery spectacular. We received great customer service from the Excursion Manager and others during the ... Read More
Our Alaska cruise was perfect, other than a bit of sickness heading to Juneau due to choppy seas. The weather was beautiful and the scenery spectacular. We received great customer service from the Excursion Manager and others during the cruise and would highly recommend this ship and itinerary. The entertainment was the best we have had on a cruise. The 20's Review and the 60's Review were so good. The singing, dancing, costumes and scenery were Broadway-worthy. The magician was much better than the one on our previous Ruby Princess cruise. The comedian was just on Last Comic Standing. They brought him in at the last minute to relieve the dance and song review during the choppy weather, so he did not have the energy for a great show. The ship was in excellent condition, as it had been in dry dock briefly over the Summer, and the restaurant staff were great. Cruise ship food typically does not suit me, but this cruise it was not as bland as our last cruise. Our cabin steward was the best we have had over our four cruises! Not sure how to review the excursions, as I would have to compare them to our Mediterranean excursions, and that would be unfair. We live in the Pacific Northwest, so we see wildlife in our yard regularly and are blessed with incredible sights and hikes nearby, therefore, I will leave it to others to decide if the excursions met their expectations. Cruising Glacier Bay was amazing, however. Worth the trip. We did not see whales close by on board, but two sea lions lazily drifted by on an iceberg, watching us watch them. Still makes me grin. Read Less
Sail Date August 2015
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.5 3.8
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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