Seattle Princess Crown Princess Cruise Reviews

I choose this cruise because of the itinerary. However, when the time came, they DID NOT deliver. The ship is missing an engine. Because of this they dropped Ketchikan for Icy Point Straight. What a waste of time that port is. Then instead of spending the day in Juneau we only got half a day there. Also, we were supposed to arrive Victotia at 7 pm and did not dock until 830 pm. Why we need to ...

My husband & I looked forward to an Alaska cruise for a long time. We were told Princess was a good choice & especially because we were 1st time cruisers. Princess changed our itinerary 3 times. Our shore time was cut back & we did not go to Ketchikan as we had planned. Originally we were going to do a excursion of whale watching, glacier visit & salmon dinner. By the time they cut our shore time ...

I will skip the usual complaints about our entire itinerary being changed from inside passage with our time in ports dramatically reduced after the cruise was paid in full. To begin with, we flew in the day before and never received a time to be at the port. Were never given an option to select a time even though we were green lane in the Medallion app. We paid for airport to port transfer and ...

I have been on a Princess Alaska cruise years ago and very much enjoyed it. Other than the fantastic scenery, this cruise was much more of a disappointment. We booked a Club Class Mini-Suite. Dolphin Deck mid ship. I have been on 5 Princess cruises and 7 overall. Even before the cruise, I was concerned. The itinerary changed twice up to just a few weeks before. It stated that due to engine ...

CABIN BATHROOM: Staff had to be reminded that we had pre-ordered (weeks in advance) a hand-held shower wand, in lieu of the fixed shower head. Eventually this particular accessibility item was installed a number of days later, after our cabin check in. On another occasion, we had to remind in-room food-service staff that we had prepaid (a few weeks before embarkation) for bottled water to be in ...

Having returned from a disappointing trip and doing some online research, it's come to my attention that apparently the Crown Princess has been limping along for some time, and the company knows about it but is continuing to run cruises rather than fix the mechanical problems on the ship. I'll give our cabin 5 stars because of the SERVICE we received, but we noticed that the cabin itself showed ...

The itinerary will change and it affects your Alaska ports. It’s a known issue but the company withholds information so you can’t cancel. The food is also awful. Nothing like Princess of earlier years. Horrible. The kid experience is good except food options and quality for the kid food is limited. The rooms are nice and service is good…except wait times were up to two hours for delivery. ...

This was our first time cruising. My daughter graduated college so we decided to make a family vacation out of it. We had 11 people with us and we where all excited to see Alaska and spend time together. We got lots of together time as we where booked to have 4 stops and only really had 2 due to ship engine maintenance. It was disappointing to say the least. We took the cruise to also experience ...

This cruise was chosen for Glacier Bay and I was not disappointed. I found the Crown Princess to be a beautiful ship and easy to navigate especially with the "Explore the Ship" function within the Medallion app. I was disappointed that the itinerary was changed dropping Ketchikan and shortening Juneau. But even with these changes, I chose to stay on the cruise and I'm really happy that I did. ...

This is our 5th cruise with Princess. We’ve always had great experiences until this one. I’m not sure we’ll sail with Princess again. We took this cruise with some family members. That’s the only thing that saved it. As with almost all of the previous reviews we had ports canceled and late arrivals. The buffet closed earlier and offered less. The food was often cold. The crew members and ...