7 Helpful Votes
Sail Date: September 2015
The catalog seems to be different from what we received on the cruise. We complained when the air conditioning did not work properly, toilets did not flush, could not get a bottle of water and public bath room was dirty. There were four ... Read More
The catalog seems to be different from what we received on the cruise. We complained when the air conditioning did not work properly, toilets did not flush, could not get a bottle of water and public bath room was dirty. There were four couples that complained and the cruise line sent a director of hotel operations to talk with us on the fifth day of the cruise. He listened to our complaint and said he was sorry and would see if he could do something for us once he talked to the home office and would get back to us after the cruise. That was 9 days a go so I feel like I was lied too. We were told the college age people working the ship were on 12 weeks contracts and than let go, that's why we felt service like eating at a IHOP and the place was dirty. We have been on river boat cruises in Europe that cost the same $10,000 that have been fantastic and twice as long for the same amount of money. The food was OK but for the cost of the 7 days I thought it could have been much better. We felt this cruise was a waste of money. Read Less
2 Helpful Votes
Sail Date: June 2014
This was our seventh cruise with ACL. As always, they didn't disappoint us. The highlight was taking a shore tour to Olympic National Park and the scenery from Hurricane Ridge. It was 46 degrees in June but the view was well worth it, ... Read More
This was our seventh cruise with ACL. As always, they didn't disappoint us. The highlight was taking a shore tour to Olympic National Park and the scenery from Hurricane Ridge. It was 46 degrees in June but the view was well worth it, along with the deer grazing on the hillside. The American Spirit is one of the older boats but the staff kept it clean and neat throughout the trip. Plenty of room in our cabin with lots of places to hang clothes and drawers for other things. Stewards kept rooms clean and neat. Some of the entertainment was better than others. They have local talent from the port we are in come on board to entertain. Food was plentiful and if you didn't like what they had the menu you could ask for something else and if they didn't have something they suggested a similar dish. Being on a small boat (93 passengers) is a plus. Even though some of the people were a little older than us we were able to learn many things from their vast experiences. This is not a cruise for children or young adults. There isn't a lot for them to do. For people who just want to sit and enjoy the scenery while traveling along Puget Sound and seeing a few orcas along the way, and a seal in one of the ports, this would be a trip for you. Read Less
4 Helpful Votes
Sail Date: May 2014
We embarked from the Shillsole Marina about 6 miles north of downtown Seattle (some taxi drivers seem to have a hard time finding it). Ports visited were all in Washington state -- Anacortes, Friday Harbor, Port Angeles, Port Townsend, ... Read More
We embarked from the Shillsole Marina about 6 miles north of downtown Seattle (some taxi drivers seem to have a hard time finding it). Ports visited were all in Washington state -- Anacortes, Friday Harbor, Port Angeles, Port Townsend, Poulsbo, and Seattle. Poulsbo was the only tender port. This was a small ship, with 86 passengers on board. The room was reasonable size, with a small bathroom. Food ranged from average to good, with a lot of salads at lunch, and sometimes even at dinner. The daily free cocktail hour was a big hit, as usual. Crew was very friendly and helpful, and the hotel manager, Chelsea, was exceptional, somehow seeming to be almost everywhere at once. Tours were not great, mostly walking tours of ports. But, we did our own walking tours in many ports. There were also two premium tours offered -- a day in Victoria, B.C. and a whale watching cruise. From the ship, docks, and tours, we saw whales, eagles, deer, and harbor seals. Embarkation and disembarkation were both extremely easy, which is one of the selling points. As this was an "Eagle Society Cruise" for frequent cruisers on American Cruise Lines (ACL), many of the passengers had done 5+ cruises previously on ACL (as my wife and I had also). All in all, we had a good time. Weather turned out to be great, and we enjoyed the company of our fellow passengers, nearly all of whom were very experienced travelers, with numerous prior cruises - both ocean and river. The average age of the passengers was probably in the 70's, with only a few passengers under 60. This is the age group that ACL markets to, and our fellow passengers also seemed to enjoy this cruise as well as most other ACL cruises. You can also get a discount on a future cruise by booking it and putting down a deposit before leaving the ship. So, if you enjoy small ship cruising, with passengers in their "golden years", this would be a good cruise for you. If you are younger and/or looking for active shore tours, this is not the right one for you. Read Less
American Spirit Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 4.2
Entertainment 3.0 3.6
Public Rooms 3.0 4.0
Fitness Recreation 2.0 2.8
Family 2.0 2.8
Shore Excursion 3.0 4.0
Enrichment 4.0 4.1
Service 3.0 4.4
Value For Money 3.0 3.7
Rates 5.0 2.6

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