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10 Helpful Votes
Sail Date: September 2017
Apparently this was just another Greek Island cruise, where I think I have cruised in this region more than 10 times, but in fact it is an entirely different experience and it now ranks with the very few truly memorable cruises that I have ... Read More
Apparently this was just another Greek Island cruise, where I think I have cruised in this region more than 10 times, but in fact it is an entirely different experience and it now ranks with the very few truly memorable cruises that I have had over almost 30 years. SeaDream, with its motto "it's yachting not cruising" ,makes all the difference, unlike what you conceive of another Greek Island voyage. Yes, I have been there too many times (and probably can count 10 ships that I have sailed with), yet in this 10-night cruise it is amazing that 6 of the 10 ports we called are my first visits! I thought I have seen all around Greek Islands ....I was wrong. This argues forcibly that only a small ship can bring about such a wonderful trip. For all these ports are tender ports: it is unthinkable if a big ship arrives, with its passengers that can be more in number than the town's whole population. The tender operation throughout all ports are immediate, no waiting, often I and just one couple take out the whole boat. I recall the chaos when tendering from a big ship (such as at Santorini). And as a matter of fact, these small discoveries (of ports) are even more beautiful than their more famous neighbors! The fact that the ship sails within a close region also means that we often arrive at 8am but leaves almost midnight. To be more specific, these ports are Spetses, Patmos, Agia Anna (Naxos), Paros, Sifnos, and Hydra, each has its own characteristics, each very beautiful in it own right, none polluted with mass tourism. Adding to these, we started from Piraeus and the voyage also covers famous names like Santorini and Mykonos,,and also Nafplion, which is not new to me but surely new to big ship cruisers. Even at the much visited Mykonos, I had the first opportunity to relish the famous night-life of it, as we sailed after midnight (the last tender back was 1 am) while all big ships invariably leave at 6 pm trying to catch the next far away port that offers a pier! While ships are cutting budgets, for example even Silversea are serving packaged juice and inferior beef, SeaDream is unchanged since my last cruise almost 3 years ago. And to my surprise many crew members not only still remember me as a return passenger, but also my dining habits. No ship (and I have been to many so-called 5-star ships) can offer this kind of service from the heart. The food is simply great, again probably better than any other ships I have cruised in. I am happy that the cuisine is time-honored, and no funny fusion or molecular. In fine weather, the outdoor deck dinner under candle-light , with silverware and crystal and fine linen, bring about absolute fine dining at the best sense of the term. Caviar (in ample portion), foie ghras, and lobster are served. The deck lunch when the main course is cooked to order while the entree is self-served, offered no less than Alaska crab leg , for example, and on several cocktail occasions caviar is still free-flow. This puts most other cost-cutting so-called 5-star competitors to shame. It is these two aspects, Food and Service, that bring me back time and again, for in these no other ship can offer this level of excellence. The cabins are not spacious and not very modern compared with those on newer ships, but it is never-the-less very comfortable, offering fine linen b edding and Bulgari amenities, with impeccable house-keeping of the highest order that everyday when I come back from breakfast the room is done. Compensating for no entertainment, SeaDream offers a range of water sport activities that no other offers, thus its passengers are much younger than on similarly priced ships. These people are well-traveled and well-educated, making ship atmosphere particularly congenial. It looks that everyone parts with new friends. The ship was also able to operate with flexibility, thanks to the 'best captain at sea'. We can reverse the order of port visits to avoid the rough sea. The captain and hotel manager greets guests on embarkation, and the Master is seen on deck on many occasions talking to guests. I hope this description amply explains why 'yachting' is different from 'cruising' that one comes to expect. I shall seek for the first opportunity to return, and also after this useful introduction, I also want to spend some time, maybe a few days, re-visiting my new discoveries: Naxos, Hydra, Paros.....all are simply memorable in the sense of returning to unspoilt nature. Read Less
9 Helpful Votes
Sail Date: July 2017
This cruise was everything I was hoping for and more ! We don't like crowds nor need constant entertainment. If that is what you are looking for this is not the cruise for you. If you are looking for that moment you know you are home ... Read More
This cruise was everything I was hoping for and more ! We don't like crowds nor need constant entertainment. If that is what you are looking for this is not the cruise for you. If you are looking for that moment you know you are home and you exhale. This is the place for you. From the moment you step on the ship to the very last step the day you leave the Seadream crew out do themselves. The food was amazing, the staff are always friendly and move with a sense of pride. They truly love their jobs and it shows. They think of everything. From a cool cloth for when you get back from a day at shore to someone coming around to clean your sunglasses. They even had a velvet lined box of reading glasses in case you forgot yours at dinner ! Those are just a few highlights. Each and every day was a pleasure to be there. You never had a drink that wasn't full but they seemed to know when to be there and when to be invisible. An art in itself. We didn't want to leave. Hence why we book 2 more trips in the near future to head back to what we now call home :) BTY - We got engage on this trip and WOW, again Seadream went above and beyond to make that experience so memorable. Thanks Seadream ! Read Less
4 Helpful Votes
Sail Date: August 2014
We sailed from Dubrovnik, Croatia to Venice, Italy. It was a wonderful itinerary and we really appreciated the late stays in port. The captain even extended our stay in a couple of ports which was great. The staff were, without exception, ... Read More
We sailed from Dubrovnik, Croatia to Venice, Italy. It was a wonderful itinerary and we really appreciated the late stays in port. The captain even extended our stay in a couple of ports which was great. The staff were, without exception, incredible. For instance, one day we were going into port at the same time as the Maitre d'. He asked what we had planned, when we told him we wanted to go to a beach, he recommended we take a local shuttle service to a small island off the coast. He then walked us through town to where the shuttle left and helped us buy tickets for the shuttle boat. Other staff equally went the extra mile to ensure that our trip was memorable. We were generally happy with our fellow passengers as well. We were two couples, travelling together, in our 40s and 50s. The other passengers ranged in age from their 20s through 70s. Most were probably in their 40s and 50s. Not as pretentious as some other luxury lines. Generally fun loving and well-traveled. There was one partial charter group of about 30 family members. The first couple of days, they were fairly loud and inconsiderate of other guests. According to the staff, on the cruise the previous week, there was another partial charter group who were far worse. Management should do a better job ensuring the large groups don't impact the other passengers. The ship itself is in poor shape. We were prepared for smaller cabins with no balconies. We were not prepared for the subpar physical appearance of the ship. The cabins were extremely worn. Wood work was scuffed and faded, carpets stained, and there was a musty odor throughout much of the ship. We had issues with the air conditioning in the cabin. The maintenance guys tried to repair it, but on some nights the room would get very hot. One night, the dining room was also uncomfortably hot. We felt sorry for the waiters coming in and out of the kitchen soaked in sweat. The food and wine was another issue. Seadream advertises the best cuisine at sea, prepared "a la minute." The food was consistently under-seasoned, unimaginative, and often arrived cold. Fresh fruit and vegetables were limited. For instance, one night, the only salad offered was Caesar. The salad was over dressed, soggy and bland. Another night, the appetizer of shrimp coated crab claws turned out be deep fried. They arrived cold, soggy, and with a sauce that was plain ketchup. Also, the wine poured at dinner was often undrinkable. One night we did purchase a bottle from the reserve list, but they offered very few options under $100. Also, free premium liquors are advertised, but there is a $10 up charge for Grey Goose (among others). The prices for decent wine and true premium liquors felt like nickel and diming. There have been some well publicized management changes at SeaDream over the past couple of years. Clearly, these issues at the top are showing in the condition of the ships and the quality of the food and wine. The product they are currently offering does not merit the price being charged. We will not sail SeaDream again until serious changes are made.   Read Less
Sail Date: July 2012
Although we have cruised Seadream 2 before this was our first time on Seadream 1. We arrived at the quayside in Dubrovnik a little before the check in time of 14:00 so a stroll to look at the megaships berthed nearby passed the time. We ... Read More
Although we have cruised Seadream 2 before this was our first time on Seadream 1. We arrived at the quayside in Dubrovnik a little before the check in time of 14:00 so a stroll to look at the megaships berthed nearby passed the time. We left our cases at the quay and check-in commenced on time but no longer on the quay under an awning met with champagne and cold towels. We were beckoned on board and greeted with champagne by those I established by asking were the cruise director and captain. We were taken to the concierge area for photos and production of a cruise card. This is now used at a laptop terminal instead of the quaint in/ out board that used to be found at the top of the stairway if you went ashore. The cabin had been booked as a guarantee and we were allocated 202. This is what we expected but as the ship only had 91 guests to 94 crew it would have been nice to have been given an upgrade to a window from portholes. Allocation was onboard and the pre cruise documentation only arrived 2 days before departure which considering the option to personalise your seadream nightwear had to be returned 3 weeks prior to departure I thought was a poor start. A quick check of the cabin revealed the bed configuration hadn't been made up as requested, the welcoming bottle of champagne had become ½, there's no longer any fresh flowers or fruit only artificial pots of what looks like chive, the air con fan wasn't working and there's no longer any body wash provided in the shower just I bar of soap to share between here and the wash basin. The bathrooms are compact and although the shower is excellent, trying to use the toilet seated needs some thought. Other than this the cabin was clean and tidy with the fridge stocked with soft drinks, beer and water. Ice was available in the bucket. Smiler was our cabin steward for the week and she kept things spick and span throughout our stay. The air con fan and bed configuration had been corrected before we went to bed. Food is one of the highlights on board and this rarely failed to deliver. All cooked a la minute and to individual preferences whether in the restaurant or on deck. When this did fail there was always the offer to redo it or take an alternative. Sometimes the service let the experience down when courses failed to arrive or presentation wasn't consistent but the quality and quantity is what you'd expect. Corporate chef Sudesh Kishore was always available and enquired if you'd enjoyed your meal even at breakfast where a variety of teas, including loose is now offered. Bar service on deck, in the main lounge and piano bar is very attentive with the staff soon learning your preferences and engaging in chit chat. Special mention must be made of Xander who always had our digestive ready which went on to become a nightcap accompanied by Alex on the piano. My only poor experience was during the Corinth Canal transit when Gideon at the Top of the Yacht bar considered it more important to wipe down and clean the bar then served another member of staff before asking me for my order. He didn't escape without comment. There were 3 water sports days from the marina with plenty of time for swimming or use of the 'toys' carried on board. Jetskis, sailing, banana ride and waterskiing were all used. The on board pool was also popular. This leads nicely on to our one main complaint. There were at least 3 families on board, 2 with quite young children. They thought it quite acceptable to abdicate their parental responsibilities and let them run about uncontrolled splashing and jumping into the pool. One afternoon the main salon was turned into a playground with all the seat cushions piled into a heap at one end of the banquet seating. They also had the habit of reserving pool sunbeds before breakfast then going ashore and not returning before mid afternoon. This was mentioned to some of the staff and they confirmed they had spoken to the children on numerous occasions but were wary of escalating the issue because they weren't convinced senior management on board would support them. Well let me say I would because the line is advertised as not specifically encouraging children. Therefore the parents have to look after them and know what they are doing 24/7. The concierge staff always had maps and advice for those going ashore and this was available from the first departures which we usually were. On one occasion we heard the organised tour had been cancelled due low numbers. This is something you may wish to consider if visiting a particular site that is important to you. We didn't use the spa. Disembarkation was very leisurely, luggage placed outside your cabin by 01:00 if you wished it to be taken ashore. Full breakfast service offered from 07:30 although tablecloths were absent, and the captain and cruise director at the gangway to bid you farewell ensuring your onward journey starts stress free. We left around 09:30 to meet our driver. Overall the experience is good. Staff should have the confidence to deal with unruly passengers whether they be adults or children. And the money saving schemes of no body wash in the shower must cease if this is to remain a premium product. We are looking to take the Black Sea cruise next year but have decided to look at other cruise companies. Read Less
3 Helpful Votes
Sail Date: May 2012
We are 4th time SD cruisers-and were so excited to experience our 2nd time in the Med on a SD cruise. We were very disappointed with all the areas that SD makes the difference. Firstly-the Activities Director-Daniel-was less than attentive ... Read More
We are 4th time SD cruisers-and were so excited to experience our 2nd time in the Med on a SD cruise. We were very disappointed with all the areas that SD makes the difference. Firstly-the Activities Director-Daniel-was less than attentive at follow up and never once did I see him personally on an excursion- (that were all too long and way over priced as compared to the past experiences). He barely asked how it was when we returned-and on occasion would send his "assistant" who was lovely but very young and not trained to be a substitute. When there was not enough interest in some excursions (which was often)-we asked about getting to the destination independently and the Concierge was clueless as to how to help us-again-new and untrained-which is fine but no back up-and the Activities Director-never made alternative suggestions- We found this very frustrating-not knowing the area and what was around-we got tired of seeking him out to ask the same questions...Also-when we did port-the tenders let us off far from the intended destination-this was never communicated to us prior to disembarking-at times the walk was a distance and the weather was inclimate a few times which made our decision making tricky-not knowing the distances ahead of time...communication was lacking in this the entire cruise. Also-we had an excursion that started over 1 hour late which put us back onboard almost post dinner-upon we missed the "Repeaters" Cocktail Reception -which normally would have been nice to attend-but there was not even an "so sorry that the excursion started late and you did not get to take part in it-instead-I got a remark-Oh-no big deal-it was nothing-commented Daniel"-maybe it wasn't to him... Lastly-during our week aboard ther was a photo shoot taking place-for a popular Lifestyle Magazine in Oslo-so we were fortunate enough to have an "A" list of so called celerebities aboard. I must say since our cabin was on the same floor-it was a bit disruptive at times especially when the crew stayed up rather late the first night and kept the entire floor up as well- SD is too small of a ship to have a situation like this taking place for an entire week amongst "paying customers". This was a very special celebratory trip for my husband and I-we made the best of it in spite of a "few" unmet expectations by the SD1 crew. I will say the service in the dining room and elsewhere was very good-the food was also very good. I must admit the SD star is a bit tarnished for us after this cruise. Read Less
1 Helpful Vote
Sail Date: July 2010
Although we have cruised Seadream 2 before this was our first time on Seadream 1. We arrived at the quayside in Dubrovnik a little before the check in time of 14:00 so a stroll to look at the megaships berthed nearby passed the time. We ... Read More
Although we have cruised Seadream 2 before this was our first time on Seadream 1. We arrived at the quayside in Dubrovnik a little before the check in time of 14:00 so a stroll to look at the megaships berthed nearby passed the time. We left our cases at the quay and check-in commenced on time but no longer on the quay under an awning met with champagne and cold towels. We were beckoned on board and greeted with champagne by those I established by asking were the cruise director and captain. We were taken to the concierge area for photos and production of a cruise card. This is now used at a laptop terminal instead of the quaint in/ out board that used to be found at the top of the stairway if you went ashore. The cabin had been booked as a guarantee and we were allocated 202. This is what we expected but as the ship only had 91 guests to 94 crew it would have been nice to have been given an upgrade to a window from portholes. Allocation was onboard and the pre cruise documentation only arrived 2 days before departure which considering the option to personalise your seadream nightwear had to be returned 3 weeks prior to departure I thought was a poor start. A quick check of the cabin revealed the bed configuration hadn't been made up as requested, the welcoming bottle of champagne had become ½, there's no longer any fresh flowers or fruit only artificial pots of what looks like chive, the air con fan wasn't working and there's no longer any body wash provided in the shower just I bar of soap to share between here and the wash basin. The bathrooms are compact and although the shower is excellent, trying to use the toilet seated needs some thought. Other than this the cabin was clean and tidy with the fridge stocked with soft drinks, beer and water. Ice was available in the bucket. Smiler was our cabin steward for the week and she kept things spick and span throughout our stay. The air con fan and bed configuration had been corrected before we went to bed. Food is one of the highlights on board and this rarely failed to deliver. All cooked a la minute and to individual preferences whether in the restaurant or on deck. When this did fail there was always the offer to redo it or take an alternative. Sometimes the service let the experience down when courses failed to arrive or presentation wasn't consistent but the quality and quantity is what you'd expect. Corporate chef Sudesh Kishore was always available and enquired if you'd enjoyed your meal even at breakfast where a variety of teas, including loose is now offered. Bar service on deck, in the main lounge and piano bar is very attentive with the staff soon learning your preferences and engaging in chit chat. Special mention must be made of Xander who always had our digestive ready which went on to become a nightcap accompanied by Alex on the piano. My only poor experience was during the Corinth Canal transit when Gideon at the Top of the Yacht bar considered it more important to wipe down and clean the bar then served another member of staff before asking me for my order. He didn't escape without comment. There were 3 water sports days from the marina with plenty of time for swimming or use of the 'toys' carried on board. Jetskis, sailing, banana ride and waterskiing were all used. The on board pool was also popular. This leads nicely on to our one main complaint. There were at least 3 families on board, 2 with quite young children. They thought it quite acceptable to abdicate their parental responsibilities and let them run about uncontrolled splashing and jumping into the pool. One afternoon the main salon was turned into a playground with all the seat cushions piled into a heap at one end of the banquet seating. They also had the habit of reserving pool sunbeds before breakfast then going ashore and not returning before mid afternoon. This was mentioned to some of the staff and they confirmed they had spoken to the children on numerous occasions but were wary of escalating the issue because they weren't convinced senior management on board would support them. Well let me say I would because the line is advertised as not specifically encouraging children. Therefore the parents have to look after them and know what they are doing 24/7. The concierge staff always had maps and advice for those going ashore and this was available from the first departures which we usually were. On one occasion we heard the organised tour had been cancelled due low numbers. This is something you may wish to consider if visiting a particular site that is important to you. We didn't use the spa. Disembarkation was very leisurely, luggage placed outside your cabin by 01:00 if you wished it to be taken ashore. Full breakfast service offered from 07:30 although tablecloths were absent, and the captain and cruise director at the gangway to bid you farewell ensuring your onward journey starts stress free. We left around 09:30 to meet our driver. Overall the experience is good. Staff should have the confidence to deal with unruly passengers whether they be adults or children. And the money saving schemes of no body wash in the shower must cease if this is to remain a premium product. We are looking to take the Black Sea cruise next year but have decided to look at other cruise companies. Read Less
Sail Date: June 2010
Let me start by saying that the staff and food aboard this ship was excellent.But will not sail again with this line due to cabin size,bathroom too tiny and lack of balcony or open windows...admit I knew ahead of time of these ... Read More
Let me start by saying that the staff and food aboard this ship was excellent.But will not sail again with this line due to cabin size,bathroom too tiny and lack of balcony or open windows...admit I knew ahead of time of these conditions,but didnt think it would affect us so much,,,but, it really is a deal breaker for me in future... The ports of call were interesting;Dubrovnik a neat town but too many visitors, looks and feels like Disney World with to many guests...the town walls were packed,even early in AM.Quaint streets lined with guides and tourist following in packs.The other cities, Rovinj,Piran,Hvar, Trieste and Venice were intersting to explore.Went on own, all side trips extra and quite expensive, plus many offered in brocure no available due to poor interest. Another problem was a fire in engine room which knocked out power for 5 hrs.,then dinner had to be barbeque at 10 pm on deck,and quite a hassle for guests and crew....but AC out all nite and VERY warm in cabin without window for fresh air...many slept on deck...guess this is what really affected us,felt SO claustrophobic after that whenever in room.The crew handled it well,but STILL a real incovenience...esp. on a "luxury yacht",NOT what one expects.... Also, small ship size is nice in many respects,but did feel a little too tight after 8 days...Little shade areas,inside rooms seem smaller than a river cruise ship..But ,again, must say the staff was excellent and food better than I ve had on any cruise... Mentioned in ship review that carpeting in rooms faded and stained, for luxury ship, should be changed...then had sewer smell in halls on occasion, but could be due to all 3 generators down for many hours due to engine fire???? Sadly, because of above problems, we won t return to SeaDream..... Read Less
3 Helpful Votes
Sail Date: June 2010
We started off nicely, leaving from Dubrovnik. About the second day out is when things started to get a little dicey. There was what was described as, "a minor engine fire". Come to find out the fire took out 3 generators and ... Read More
We started off nicely, leaving from Dubrovnik. About the second day out is when things started to get a little dicey. There was what was described as, "a minor engine fire". Come to find out the fire took out 3 generators and left us without any electricity (running water, a/c, toilets, etc.) Because of this, dinner was not served until about 10 that evening (outside, in the dark). That night sleep was impossible (lack of a/c), only to find out the next morning that we were also out of hot water. Some of the staff later revealed that in addition to the fire, there were a couple of burst water pipes in the middle of the night. Those taking the cruise kept expecting some sort of compensation, but aside from some free pajamas, none was given for our inconvenience. After these hick-ups, things started to settle down. To say it was "luxury" is a stretch. The cabins are dated and our bathroom sink finish was cracked. Additionally, our toilet struggled throughout the trip (most times unable to even flush urine), and finally gave out a couple of days before the end of the cruise. Clearly, maintenance was lacking on this "luxury" liner. The service was OUTSTANDING, and the staff deserves special recognition. Food was hit and miss. First night was great. Another night was "Indian Night"(???) Another night I had a prime rib-eye that was like no prime I had ever seen/tasted, and couldn't eat it (I did not complain, but they were genuinely concerned, and asked if they could bring me something else, to which I thanked them, but declined). Another night was an 8-course "elegantly sized" dinner, and it was a true winner. My favorite stops were Dubrovnik, Rovinj, and Venice. Destinations should have been more efficiently planned so that we wouldn't have had to stop in Trieste for fuel, and instead could have had more time in Venice (7:00 pm Venice as our final destination?). Overall, probably will not recommend due to inexcusable maintenance lapses. Read Less
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