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1 Helpful Vote
Sail Date: April 2019
The cruise itself was great. The rooms are large and well appointed, and the food is overall pretty excellent. It's amazing that we were at sea for more than a week, and yet they were still able to provide outstanding fruits and ... Read More
The cruise itself was great. The rooms are large and well appointed, and the food is overall pretty excellent. It's amazing that we were at sea for more than a week, and yet they were still able to provide outstanding fruits and salads. The Thomas Keller restaurant is intimate and outstanding and worth doing at least once during the cruise, and there's no extra charge. The service was very good. It's not the same standard I've experienced on past Seabourn trips. I remember staff throughout the ship would greet me by name, even on a first encounter. That made a huge impression and spoke to a level of excellence. After all, if the staff knows your name, they will remember other things about you too, like what you tend to drink or eat. That leads to anticipatory service - you are offered what you want, before you even ask for it. That level of service seems to be gone on Seabourn. Still, it's outstanding by most measures. The passengers on a long crossing tend to be a different crowd than you'll find on shorter cruises. Frankly, they're friendlier. There's so much time to get to know people, and we really enjoyed the passengers we met. But ultimately our trip was spoiled when my belongings vanished when transferred from the ship to shore in Lisbon. I would find out much later that my luggage ended up being mixed in with other passengers' valuables and put in a taxi. The response to my missing belongings was troubling. At the pier I was placated with false promises of an immediate response. Then in an effort to get me to move along, Seabourn gave me a number to call for help and an email address. No one answered the phone and the automated response from the email told me I'd get a reply within two weeks. No one responded to my requests for information until after I posted publicly on social media after an entire day of silence. Then there was a bunch of blaming of local pier workers, who Seabourn had hired, but then acted like those workers were an entity out of their control or responsibility. In the end, fellow passengers and their travel agent solved the problem of my missing belongings. I spent two days of my three-day visit to Lisbon dealing with the problem, which included meeting with the Portuguese police. Other passengers I met on the Odyssey told me later that they also had problems with wayward belongings. When I heard that I was not alone, I followed up with Seabourn's corporate office, and wrote a personal letter to the company president. I received a we're-sorry-you-feel-that-way response. That's pathetic, and a sign that upper management has no intention of dealing with a very serious security gap. My advice: enjoy the ship, but don't trust Seabourn with your valuables. Carry on and off the ship all of your belongings. Read Less
1 Helpful Vote
Sail Date: February 2019
This was our third Seabourn cruise, second on the Quest and we chose this one because we wanted to see Antarctica. Once again, we entered a world of comfort, luxury and plenty, all delivered with kindness and good humour by the hard ... Read More
This was our third Seabourn cruise, second on the Quest and we chose this one because we wanted to see Antarctica. Once again, we entered a world of comfort, luxury and plenty, all delivered with kindness and good humour by the hard working staff and crew. However unlike our previous two Seabourn cruises, we were quite disappointed by the vegetarian food on offer. Cabin Our cabin was on Deck 6,and right up the front of the ship. We had a beautiful big room with a verandah, a separate lounge room, a big comfortable bed and a big bathroom with a bath, with high quality and plentiful bath products and big, soft towels. There was plenty of storage and the view from the verandah was uninterrupted. However on the rare occasions we sailed through rough seas, we certainly rocked a lot. We will book a cabin mid ships on our next cruise. We like good air flow when we are sleeping and once again, the air conditioner did not meet our needs. The cabin was too stuffy and we had the same problem last year and on the Encore the year before. We solved this by bringing our own fan and we were very comfortable. A couple of times throughout the cruise, we had a "meet your neighbours" party. This is a great idea. Dining My husband and I are vegetarian and although there was plenty for us to eat, a lot of the dishes were mediocre. They were very bland and often stodgy and we seemed to have those bland and stodgy dishes over and over again. However we often dined with passengers who chose the meat dishes and they reported that their steaks were succulent and their chicken and pork were cooked to perfection. It's as if Seabourn are ticking a box to say they cater to vegetarians but then fail to produce fine food. However the vegetarian options on the two occasions they held a Galley Market and the special Indian buffet dinner they held one night in the Colonnade were outstanding. We also placed a special breakfast order for vegetarian congee and this dish was also outstanding. The chefs can clearly prepare beautifully spiced dishes when necessary and I only wish they could do it all the time. Vegetarians on all cruise ships seem to be treated with the same contempt as someone who asks for an overcooked steak and I don't think we deserve that. There's a whole market of cashed up vegetarians Seabourn could attract if they really tried to cater to our needs. The waiters on Seabourn are the best of the best. Incredibly inspiring people, I may be in the minority here, but I don't like or understand Seabourn's practice of having the staff offer an arm to a woman, which the woman is then under some pressure to grab while they are escorted to their table in the Restaurant. It is not a custom I am used to and the feminist in me really objects. I always feel uncomfortable and I'm sure these busy young people have better things to do. We have dined in upmarket restaurants all over the world and have not experienced this practice anywhere else. Perhaps they could have an opt in policy for those who enjoy this experience and leave the rest of us alone. Drink The wine ranged from good to acceptable and there was always plenty to choose from. There was a huge variety of cocktails and they were plentiful. The bar staff were wonderful. Public Spaces Even at full capacity, Seabourn ships never feel crowded. We could always find a quiet spot to read or simply watch the world go by. On the other hand, if we wanted company or entertainment, there was always somewhere to go. The whirlpool on deck 6 was a haven for us and we usually had it to ourselves. It was the place to be when sailing away. . Fitness Centre My husband attended the complimentary stretch and exercise classes each day and found them excellent. The instructor was very capable and he gave my husband lots of advice on how to continue the program once he came home. Entertainment We were on the Quest last year, so this time when we went to the shows put on by the extremely talented Seabourn singers and dancers, we were surprised to find that the shows were exactly the same as last year. Even some of the costumes were the same. Seabourn encourages us to be repeat cruisers and we are very happy to oblige, but it would be nice to see something different. The entertainment on the whole was very good but tended to be middle of the road and designed to appeal to the lowest common denominator. Seabourn's passengers are generally well educated and sophisticated, but most of the music would have appealed to our long deceased parents. For heaven's sake, we were alive in the sixties and went through one of the most profound musical revolutions in history. We can handle entertainment which is current and inspiring and multi-dimensional and I'm sure the talented entertainers onboard would have loved performing this type of material. On the other hand, we were huge fans of Josie and the trio in the Club and we usually ended up there every night. Now they really can handle modern music. We also enjoyed the various parties on the pool deck and in the Club. Jess, the Assistant Cruise Director is an outstanding entertainer. Staff and Crew Iggy and the expedition team were outstanding and I can't thank them enough for the wonderful experience they arranged for us in Antarctica. We always knew exactly what we had to do and when we had to do it and all the time they shared their incredible knowledge with us. They were always true professionals while being kind and warm and funny. The Captain was also a true professional and a wonderful communicator and we always knew we were in good hands. The weather is volatile going to and from Antarctica and each day he told us what the weather was doing and how he was going to deal with it. We were very impressed. The staff in every Department were well trained and incredibly good at their jobs. Seabourn only employs the best of the best and it shows. Excursions Antarctica was the highlight of this cruise and Neko Harbour was the highlight of Antarctica. It is the most beautiful place I have ever seen. We were fortunate that the weather was perfect for the 6 days we were there, so we saw everything we set out to see. Only 100 people are allowed on shore at any one time and Seabourn's expedition team organised us like a military operation. We knew exactly what we had to do and when we had to do it. They helped us on and off zodiacs, even those passengers with disabilities, and helped us once we were on shore. They laid out trails for us and kept us away from the seals basking on the beaches and the penguins' walking trails, but we were close enough to see them. The penguins were lovely. The expedition team also made sure we cleaned our boots before we returned to the ship so we didn't cross contaminate the next place we went to. Otherwise we covered a large area of the continent of South America and the excursions were really well organised and great value. The outstanding sights were the fjords in Chile, the Falkland Islands, Buenos Aires, Montevideo and everywhere in Brazil. Passengers Mostly American with a few Australians and English but quite a few other nationalities as well. Age range 60 and upwards. Mostly well educated, well travelled, lovely people who were thrilled to be on board such a lovely ship, living in the lap of luxury and having such a wonderful experience. They were a pleasure to spend time with. However it always amazes me how a small minority are constantly complaining about anything and everything and thought nothing of being very rude to the staff. They seem to get off on it. Internet Very patchy and as other reviewers have said, it should be part of the package. In summary, this was a wonderful experience and going to Antarctica was life changing. Seabourn Quest is one of only a handful of small ships that can go there and we were very fortunate to be able to take this journey. I'm sure we will now all be ambassadors to make sure this remarkable place stays as pristine as it now is. Read Less
9 Helpful Votes
Sail Date: December 2018
We are a couple in our early 40s who have sailed around 20 times on a variety of lines with most itineraries averaging 2 weeks. The majority of our trips have been on main stream lines on ships of around 2,500 passengers. We have sailed ... Read More
We are a couple in our early 40s who have sailed around 20 times on a variety of lines with most itineraries averaging 2 weeks. The majority of our trips have been on main stream lines on ships of around 2,500 passengers. We have sailed once on Regent and once on Viking Ocean and have an upcoming Crystal cruise. Before this cruise we had just completed 4 other cruises totalling 54 days. We flew from Miami to Dubai to take this cruise. Unfortunately I picked up the flu while onboard which did limit my ability to enjoy the cruise fully. Speaking to other passengers it sounded like respiratory (and some noro) had been common problems on the preceding legs. Unfortunately initial impressions were poor as the embarkation process was shocking. Taxis did not know where to drop passengers and so we had to drag bags a long way and then entered what can only be described as a bare shed with no air conditioning. The luggage collection process was the worst I have ever seen, no organisation at all, after waiting for far too long I gave up found a copy of the passenger manifest lying around and wrote out my own luggage tags and left out luggage in the middle of the shed and presumed somebody would eventually pick it up (obviously they did). We then joined another long queue (described by a fellow guest as an easyjet style check in). Eventually we reached the desk where we waited 20 minutes to get our key, others were getting theirs in 5 minutes. We asked to speak to the only Seabourn representative in the shed and she sped the process up. We were handed a keycard and nothing else, no information, nothing. Again nobody on the pier and eventually on entering the ship we found the CD Handre to greet us. We then wandered aimlessly through the ship until we stumbled across lunch. Thankfully things picked up after this underwhelming start. The ship itself is gorgeous inside and out (although you could tell some finishings were a bit poor). Modern art everywhere. Public areas like the Square and the Ovation lounge were lovely places to relax in. There are loads of small outdoor spaces for relaxing although many are marred by smoking areas. Also the private extra cost Retreat (which strangely is never mentioned or advertised) limits a lot of usable space. There is one self service laundry with excellent quality machines which is perpetually busy. Cabin - this is probably the major highlight of the ship. Our suite was large, modern, comfortable and stylish. We loved the walk in closet, there was more storage than we knew what to do with. The bed was comfortable although not as large as others we have experienced. The tv is large with loads of on demand options although there was functionality problems with both the music and the lectures. The lounge area is very spacious and the wet bar is great, although not set up on the first day as requested they added things daily. The balcony and furniture was great but it got dirty frequently and needed better cleaning. The bathroom was very spacious and sleek with separate bath and twin vanities. The shower was a little small but worked well. We loved getting caviar sent to the suite in the late afternoons and enjoying the sunsets. Dining - there are several venues although they don't differ significantly in style and cuisine (sushi excepted). A major plus was how visible the executive chef was. The major highlights were the caviar in the surf followed by an amazing lobster bbq on the beach (logistically very impressive), an amazing Indian buffet dinner which had amazing detail and superb curries, caviar anywhere anytime. Breakfast in the Colonnade featured great fruit and a good mix of buffet and a la carte options, unfortunately early service was slow and forgetful. Similarly lunch in the same venue featured great variety and quality and changed daily and has a lovely outdoor area but was marred by service problems, no drinks and main courses completely forgotten on consecutive days. A discreet word to the manager saw immediate improvement. Seabourn does have an issue with their failure to assign one server to a table which meant constantly repeating requests, wine and water being refilled with incorrect choices etc.A fellow guest who is a Seabourn regular was shocked dining with us that we had to reconfirm our water choice more than 8 times in one meal (we told her that was a nightly occurrence). We thought the patio (burger bar) option was very average for lunch and only ate here once. Sushi (and ramen) were a nice option for variety. We had dinner in a variety of venues. The mdr was very nice with good quality food. Service here was good without being great with the wine and water issues regularly raising their ugly heads. The earth and ocean concept is a good one and poplar but very inconsistent. Our first night was very slow with side dishes forgotten and staff not being able to explain dishes. Our second attempt was excellent as we ate much later and the staff was under less pressure. The Colonnade was good and provided great variety but was often understaffed outdoors which led to long waits. Sushi did a great formal night set menu, the small venue is casual, quality is solid without being great but provides some much needed flexibility. The TK grill is supposedly the speciality restaurant on board, the space is sleek and stylish, the adjoining bar has a piano player but service was again patchy and cocktails only average. The food was good quality but it was basic fare and never changed. What we really disliked was the service and ambience, they were clearly trying to be arrogant and intimidating but just come off as painful and rigid. Entertainment - The CD Handre is probably the best we have encountered, highly visible, busy, approachable, amusing and clearly talented as a musician. His trivia was a highlight, especially the final round! Sea days included loads of activities from games to lectures with the art and jewellery classes being a highlight. The shows were typical of those we have experienced on small ships, good without being sensational. The Tim Rice show was a little disappointing given the hype. The guest comedian Steve Stevens was a highlight. Seabourn did a great job with parties and events such as the Country Fair, Outdoor dance party, Captains farewell - all fun events. There was plenty of music options with the quartet being our favourite - the combination of Gary and Shae doing duets was a highlight and all of the band members hosted activities which were loads of fun. The other bands and piano player (could have been more engaging) were all very talented. Service - this is what we were most looking forward to. We had heard of the legendary service levels, name recognition and ability to fulfil requests. The reality was quite mixed. It was clear there was a lot of new staff, especially in the dining and bars and we often heard arguing and complaining amongst staff which should not happen. Guest relations were excellent both on the phone and in person. Housekeeping was good but they seemed paranoid and we often found the supervisor in our room and twisting our words to make it seem we were complaining (we did no such thing and were happy with our attendant). Bar service in the main bars was solid without being exceptional with Sasha being the standout. The Colonnade was marred by problems but management fixed it for us but others were constantly highlighting the problems. For us the biggest let down was the pool areas. Chairs were reserved all day on sea days and not policed. The small deck 5 pool had every chair taken one day (more than 20) with only 2 people actually there. Worse though was pool side service. My wife was routinely ignored to the point she refused to attend the pool area at all half way thru the cruise, at one point a server spilt a drink on her and didn't offer to help clean it up. My final day I spent 4 hours by the pool and never once was asked if I wanted something. None of the myriad of glasses and dishes (all self served) were ever cleaned up. The quality of drinks was so bad we actually made a server try the frozen margaritas they were sending out and he had to spit it out and apologise. Another server begged me not to order a cocktail and told me to pick my favourite spirit and mixer and even then said it was a risk. Most guests were giving up and just ordering champagne and wine. There was no beer list and the barmen would not tell you what was available - it was an absolute joke of a pool bar. The managers would try and improve it but it would only be a temporary solution. Ports- had been to most of them and with illness only got off twice. Port talks were offered but the information often had basic mistakes. Disembarkation was relaxed but as usual Singapore port was slow with long queues. Overall - a sleek ship with fabulous cabins, a great CD and activities. Service levels are patchy, smoking is intrusive, lack of outdoor walking areas. Would like to try their smaller ships if the price were right. Read Less
15 Helpful Votes
Sail Date: May 2018
I've been on several Seabourn cruises in the past (this cruise put me over 100 days sailed with them) and while no cruise was perfect Seabourn in the past has been the best - for me. I like re positioning cruises (they tend to have a ... Read More
I've been on several Seabourn cruises in the past (this cruise put me over 100 days sailed with them) and while no cruise was perfect Seabourn in the past has been the best - for me. I like re positioning cruises (they tend to have a lot of sea days and I enjoy sea days). I saw one on the Sojourn going from Kobe to Vancouver. Bonus - its a short flight from Vancouver to San Francisco so I'd only have to do the long haul thing in one direction. Embarkation started almost precisely on time and aside from one passenger using his mass to knock people out of his way to be first was a nice and quick experience. Once on board I noticed that there was no one greeting passengers or directing them to any particular place. On past cruises staff was present to greet guests and direct them. After embarkation came the muster drill. Thankfully Seabourn doesn't require you to wear or even bring your brightly colored tripping hazard (life vest). The drill took place in the Restaurant and we didn't have to go out on deck and deal with the elements. In my suite I had a letter from Seabourn waiting for me. It informed me that there would be ongoing construction on the pool deck during the cruise and that areas would be closed off. So they're saying on a crossing/cruise with a large number of sea days the outside would be a loud smelly mess and that the Patio Bar/Grill (bar and restaurant for the pool area) would be unavailable some days. Wonderful. I was not given the option for a graceful exit from this cruise. The letter was more of a "SURPRISE" that you didn't want. This was not a good start to a luxury cruise. Even mid tier hotels will inform guests of any upcoming construction. I guess the small saving grace was that I couldn't hear the construction sounds or smell the odors they generated in my room. Others weren't so lucky. For this each suite was given $500. The dining experience had a few issues that would continue to be issues. The first was understaffing. I don't know if it was due to the launch of their newer bigger ship or a harder time finding crew or perhaps penny wise pound foolish but aside from the TK Grill the other dining venues seemed understaffed (when the restaurant manager is running around taking orders and the ships sommelier is busing tables - you're short staffed). Further a lot of the staff in both the Colonnade and the Restaurant were very green. How green? They'd bring the wrong food to passengers and then argue with them (in one instance eggs Benedict were served as Florentine. When the passenger complained after the argument they were given the Benedict - with strands of spinach still on the plate. Some would become irate if you didn't order your dessert with your appetizers/entrees. They'd start out with the word "NO" and then wait for correction rather than getting an accurate answer before stating something wasn't possible. Drink service in the Restaurant for dinner was the worst of any Seabourn cruise I'd been on. They no longer have the wine stewards and now rely on your overworked green wait staff to do most of the beverage work as well. Penny wise, pound foolish again. If your overworked servers were slow with the food, well now so followed your drinks. The food in the restaurant was to me for the most part: boring, unseasoned, bland and unadventurous at best. At worst it was the worst version of some dishes that I've ever had. Thankfully the Colonnade didn't seem to have the food issues (and a far lesser extent of service issues). However the only dining location on the ship that felt like it belonged on a luxury cruise was the TK Grill. Better ingredients, more staff per passenger, and probably because Thomas Keller insisted actual flavorful food. However the TK Grill (and TK night in the Colonnade) had its issues as well. When Michael Sandoval (one of Kellers staffers) was running things the food came out cooked perfectly. They day he left the ship (and on subsequent visits) all the Thomas Keller food was off. An exmaple of this would be the Ad Hoc fried chicken. Under Seabourn it was either rubber skin and raw meat or burnt skin dripping pools of grease. Under Sandoval it was crisp, moist, tender, flavorful and not overly greasy. I got the distinct impression that left to its own devices Seabourn can't meet the demands Kellers food requires. There were also reservation issues with the TK Grill. I had a reservation deleted and other passengers felt that staff was trying to coerce them into altering or giving up their reservations. The bars (especially Observation and Patio) along with their staff seemed to be the one area of the cruise experience that hadn't declined in quality. I generally don't partake in the ships entertainment so I don't have too much to say on that. I did play trivia and this time people seemed to actually treat it like a game rather than a deathmatch as on previous cruises. As this was a crossing (really a cruise to relocate the ship to its next seasonal AO) we didn't have that many ports. Seabourns shore excursions are rather generic. They do try to keep the number of passengers per tour down but don't offer lower limit tours like some lines do. My only issue with the tours was missing one because we ended up spending an extra day in Aomori (where they added but a single tour) - but you can't blame the weather on the line. We also lost a port because of that delay. We were supposed to visit Icy Point Straight but that was cut. Originally we were supposed to visit Glacier bay rather than Hubbard glacier. I don't know who didn't do what there but IMO Glacier bay is the far better glacier experience. Because to date this cruise was an aberration I did book a future cruise. Hopefully the ship will have righted itself and food/service will be back to their usual high standards. Read Less
5 Helpful Votes
Sail Date: May 2018
We chose this cruise because of very good past experiences on Seabourn, particularly on the 210 passenger “little sisters”. When they introduced the larger (450 passenger) ships the loss of the country club ambiance was significant. ... Read More
We chose this cruise because of very good past experiences on Seabourn, particularly on the 210 passenger “little sisters”. When they introduced the larger (450 passenger) ships the loss of the country club ambiance was significant. One glaring but understandable change was the dramatically reduced use of passenger’s names, it was a very common and pleasant feature on the smaller ships but it would be unreasonable to expect it to continue with 450 passengers names to try and remember. It was a bit disappointing that on a 21 day cruise the bar staff didn’t eventually pick up on at least a few of the names of the nightly regulars. The other disappointing aspect of the bar service was that regardless of how busy the the place was, the Observation Bar closed at exactly midnight, no excuses, no exceptions, we’re closed! The strict closing time of the Observation Bar meant having to relocate to The Club for late night drinks, but you needed to hurry because after midnight they close as soon as the guest count drops below six people. Also, late arrivals (11:30pm or later) were clearly not welcome, particularly if you were a medium sized group. The staff didn’t groan but the facial expressions and negative body language were unmistakable. The turning up the lights, the partial closing of the shutters and the mopping behind the bar were other less than subtle indicators that we should leave. Given that all drinks are complimentary, it did occur to me that Carnival’s bean-counters may pressure the bar staff to shut down early and that puts those otherwise good staff in the unwelcome position of having to turf out guests who are reluctant to leave. This repeated experience was in sharp contrast to the hospitality enjoyed on previous Seabourn cruises. Similar issues were noted in the main dining room which was clearly understaffed and where a number of servers seemed inexperienced and overwhelmed. Most of the obvious rookie staff maintained a very good attitude, trying hard to be polite and cheerful at all times. Unfortunately, some of the senior staff appeared to have difficulty handling the stress and could be quite sullen or irritable. Once again I suspect the bean-counters are responsible for this. The food in all of the restaurants usually varied between good and very good, with an occasional course which qualified as truly outstanding. I did have a couple of disappointing steaks but that was only due to being served “medium well” instead of the requested “medium rare”. In the past Seabourn has allowed me to go “off menu” on those very rare occasions when none of the night’s offerings appealed. This is no longer allowed without 24 hours notice. Unfortunately I don’t know what will be on tomorrow’s menu or what food I’ll be in the mood for. I understand that going off menu is not something they want to widely encourage but having that option available was one of the things which used set Seabourn apart. Whilst on the subject of food, the main restaurant’s attempt to produce a decent soufflé was pitiful. I ordered several during the first week of the cruise, each time hoping somebody in the kitchen would realize that sponge cake and soufflé are not the same thing, even if the sponge cake is hollow and you open up the thick sponge top-layer to pour in the sauce. This resembles assembly line food, not the “A la minute” preparation which they claim. And now for a slightly sad but still mildly amusing incident related to the faux soufflé. When served with a sponge cake masquerading as a Poire William soufflé, it arrived very obviously alcohol free. “No problem” I foolishly thought, “I’ll just order a shot of Poire William and add it myself”. The obliging young server went away to fetch some but returned with the news that there was none available anywhere on the ship. The server’s discomfort was palpable when I asked for a shot from the generous supply that the kitchen must have on hand for tonight’s featured soufflé. A few minutes later the server returned in the company of the sommelier who (with a straight face) informed me that for soufflé they only use Poire William powder, hence my request for a shot could not be fulfilled. I do enjoy an occasional bit of fun so I feigned great interest in the powder product and requested the name and address of the manufacturer so that I could order some for home use. I suggested a cellphone picture of the label would be perfect. Unsurprisingly, the sommelier did not return with the requested information and avoided me for the rest of the cruise. In summary, my wife and I had a very enjoyable cruise, thanks in large part to some wonderful fellow passengers and several marvelous crew members. We still think Seabourn rates highly but the cutbacks are evident, from little things like the reduced quality of the caviar to the more serious problem of understaffing and early bar closings. We have paid a deposit for a future cruise in the hope that smarter management will reverse the decline but, if the bean counters continue to cut corners, it will probably be our last cruise on this once great cruise line. Perhaps this is all part of a plan to move towards a younger and less demanding demographic with which to fill their much larger and more impersonal ships. Read Less
7 Helpful Votes
Sail Date: May 2018
Seabourn is the ultimate experience. Worth every cent. Staff are superb and you just can’t go past Seabourn. It is the only cruise line for us now. I have never enjoyed a cruise or any holiday as much as the 21 days on Seabourn from Kobe ... Read More
Seabourn is the ultimate experience. Worth every cent. Staff are superb and you just can’t go past Seabourn. It is the only cruise line for us now. I have never enjoyed a cruise or any holiday as much as the 21 days on Seabourn from Kobe to Vancouver. The dining was perfect. Loved the patio area and the cocktails. Even on a cold night it was great and staff spoiled us with plush orange snuggly blankets and heaters. Day at Hubbard Glacier was one of those rare moments in life that remain with you forever. The Captain and crew made the day so perfect and Champagne to sip along the way. Sophie the cruise director was fantastic and like all staff knew our names within a day. Benita one of the wait and bar staff is to be congratulated for her attention and spoiling. Breakfast in the dining room with Marine was a superb way to start the day. Dritian and the 2 young girls in the coffee shop were lovely and knew our regular order and had it ready before we could blink. I can truly say that the cruise exceeded all our expectations. Seabourn organised the lot from airlines to transfers and not one hitch. Seabourn are heaven. Read Less
8 Helpful Votes
Sail Date: April 2018
If anyone had told us that we would be returning to Dubai less than 6 months from our last embarkation from that port, I would have thought them crazy. But then we received a Seabourn brochure this winter that had an itinerary with ... Read More
If anyone had told us that we would be returning to Dubai less than 6 months from our last embarkation from that port, I would have thought them crazy. But then we received a Seabourn brochure this winter that had an itinerary with pricing that we could not pass up. This was the chance to try out a true “luxury” line. Even though we already had a deposit on a cruise for 2019 that would include the Suez Canal and bucket list destination Petra, travel on Seabourn’s Encore would be in a larger cabin with more amenities. So, this April, we found ourselves back in the UAE. We took advantage of Seabourn’s air as the price, after applying their air credit, was better than what we could get on our own. We made our own hotel arrangements and stayed at the JW Marriott on Abu Baker Al Siddique Road, near the metro. This time we added an extra day for a visit to the Emirate of Sharjah and also made it to Burj Khalifa and the Jumeriah Mosque in Dubai before boarding Encore on April 22. Check-in went quickly and we proceeded to lunch in the Colonnade as our cabin was not quite ready. Our first surprise was that the buffet was self serve – a definite change from any of the lines we had recently been on and the second was an oddly placed structural column in front of the hot food area. These were small matters that were soon forgotten as the announcement was made that the cabins were ready. Our guarantee cabin was on Deck 7 which is the perfect deck for quick access to Seabourn Square, which is the hub of activity for the ship. We were immediately impressed with the granite bath with its double sink, tub and separate shower, comfort height toilet with soft close lid and ample storage. The makeup vanity in the hall is perfect for hair care. It was topped with a sprig of fresh orchid and the name card of our stewardess, Patience, who appeared shortly after we arrived to introduce herself and offer a selection of designer soaps. She did an excellent job keeping our suite spotless for 19 days. There were so many great things about the cabin that it’s almost hard to remember all of them: plenty of storage space (including the walk in closet with double row for hanging and the chest of drawers), curtains that were functional and not just decorative so you could actually separate the sleeping and living areas, a full size couch, a glass table large enough to be set for proper en suite dining, the stocked bar. Ah, the bar. Seabourn totally won me over with the ice bucket kept inside the mini fridge so there are always plump ice cubes available. Two bottles of our preferred liquor were provided along with set-ups and once the beer preference was established, the fridge was always fully stocked. While there were no USB charging ports, there were plenty of 110/220 outlets for all of our needs. The spacious veranda was an enjoyable spot to indulge in caviar and shrimp cocktails brought by room service The evening turn down service usually included a little surprise (NO towel animals thank you) along with the next day’s Herald, Dining Guide and obligatory chocolates, although in Seabourn’s case they are designed in collaboration with Thomas Keller and Armando Manni! On different evenings there were eye shades, a Seabourn book mark, Holy items from Jerusalem and a cute paper boat with our ship id picture set on an opened page of the World Atlas provided to each stateroom. Seabourn delights with small details. We felt the food was probably the best we’ve had at sea though there were a few disappointments with dishes not being hot enough or over done but usually things were easily corrected. We missed having a pasta station where the dish is cooked to specific requests but perhaps that would have been accommodated had we asked. The largest dining venue, the Restaurant is located mid ship and offers 4 or 5 different entrees daily in addition to the “always available” and includes vegetarian options for most courses. Dinner tends to be a drawn out affair but the time goes quickly when there is such good conversation. We accepted invitations to two hosted dinners and thoroughly enjoyed the evenings. The Grill by Thomas Keller is by reservation only and features several courses that are prepared or finished tableside. The Colonnade is popular for breakfast and lunch with several items cooked to order, though many items appear every day and there are not many desert options. Themed menus with table service are usually the norm for evening in the Colonnade. Dining on The Patio by the pool is available for lunch and dinner with a limited selection, with one evening being very good and another being less than marvelous. Sushi is a delightful small venue, both with the menu and service. Specialty coffees and small snacks are available from the baristas in Seabourn Square for a good number of hours and a proper tea is served at Tea Time in the Observation Bar. One of Seabourn’s specialties is the bread sticks and they make them by the thousands every day – so good! In case you don’t get enough to eat at a meal, there is freshly made gelato available on the patio or at Seabourn Square for much of the day. There are not many loungers around the main pool but there are hot tubs and a small pool on the rear of Deck five and another hot tube on the front of Deck 7 that provide more space for sun lovers. The bar servers attended to these areas bringing ice water and special request drinks. There are also loungers on the front of Deck 12 with no shade but it offered an excellent vantage for viewing the Suez Canal. There are also stations set up with amenities such as sun tan lotion, eyeglass wipes and bug repellent (for the Suez transit) Announcements are kept to a bare minimum so it’s helpful to keep the daily Herald handy to sort out the day's events. There were plenty of things to stay busy on our nine sea days including “Conversations” with four brilliant guest lecturers, dance lessons, two art classes per day, bridge lessons and much more. A galley tour was offered and was so popular that those on the waiting list were treated on the second tour with champagne and lead by Head Chef Giuseppe himself. If you are a fan of art auctions or bingo, Seabourn is not the line for you because you won’t find them on board. About one third of the guests were from the US, followed by Australians, Canadians and then a wide mix of travelers from Europe which made for fun teams for daily trivia. We went to slightly less than half of the evening shows which were all quite good and the Seabourn singers and dancers were excellent. Our ports included Sir Bani Yas (Abu Dhabi), Doha, Muscat, Salalah, Aqaba, Ashdod, Haifa, Santorini, and disembarked in Piraeus. We booked the Desert Island Game Drive on Sir Bani Yas through Seabourn as it is a private island with not many options. The drive is not terribly exciting except for seeing hundreds of Arabian Oryx which have been brought back from near extinction thanks to the Oryx Conservation Group. This island was also the site of Seabourn’s signature caviar in the surf and fabulous barbeque with all of the supplies being brought from the ship. Our Roll Call was very quiet compared to other lines but we were we were able to form private tours for Oman and Israel. We used private vans hired by Seabourn for Jerusalem and Galilee for customized tours that included Bethlehem in Palestine which was a sobering experience. We were comfortable doing Doha on our own and took cabs to the souk and the Museum of Islamic Art. We booked a private guide for just the two of us in Aqaba so we could make the most of our time visiting Petra and Wadi Rum. We had the thrill of being picked up by private yacht at the tender point in Thira and spent 5 hours cruising the caldera and enjoyed lunch overlooking Thirassia. After a silent disembarkation, our seamless transfer in Piraeus was handled by Seabourn with plenty of time to make our 1:30 flight to Newark via Zurich. We appreciated the attention to detail and concern for passenger comfort from the entire crew starting with Captain David Bathgate and his senior staff, cruise director Ross Roberts and assistant director Ashley Edwards, Guest Relations staff (who have the patience of saints) the hospitality team, stewardesses, seamen. The Captain was very friendly and visible, starting from when we first met him on a tender, to participating with trivia questions and judging the boat building contest. He was even present to wish us farewell on our last trip down the gangway, along with Ross, Ashley and the staff from Sushi. Ross is arguably the best cruise director we’ve had the pleasure to sail with and added much to making this a memorable journey. We really enjoyed our fellow passengers, the crew and not have to think about whether or not anything we wanted was “extra” as virtually everything is included in the fare. Hopefully there will be another Seabourn cruise in our near future. Read Less
2 Helpful Votes
Sail Date: March 2018
This was our third Seabourn cruise but the first in which we upgraded to a penthouse spa suite (because of a good deal) and the first where we crossed the Atlantic. Both were great experiences and are the focus of this review. The suite ... Read More
This was our third Seabourn cruise but the first in which we upgraded to a penthouse spa suite (because of a good deal) and the first where we crossed the Atlantic. Both were great experiences and are the focus of this review. The suite first. There are four of these above the spa area, reached only by a flight of curving stairs and so not practical for passengers with mobility issues. The deck or terrace of these cabins is twice the size of those in the regular suites, with an expansive stern view similar to the view from the terrace of the Colonnade restaurant but two decks higher. Suite advantages include a much larger shower, a separate room for the toilet, a separate bedroom with doors if someone wants to sleep while a partner remains awake, TVs in both bedroom and living area (42-incher in the latter), access to the spa serene area (which we didn't take advantage of since our own terrace was "serene") and flowers, healthy snacks, fluffy towels, etc. We felt very spoiled with the extra space. We wouldn't pay full brochure price for this suite (unless we were in the One Percent!) but if you can get a deal on an upgrade the spa suite is worth considering. The cruise joke is that "the more you pay the more you sway" because the bigger suites are higher, but we actually found this suite much more wind protected than those toward the bow, and the motion over the stern not particularly noticeable. The canvas awning on the deck sometimes made noise, but not to an annoying extent. We were also curious about crossing the ocean because we had enjoyed previous sea days on earlier cruises. Our itinerary was quite interesting, going from the Amazon to Devil's Island, the Cape Verde Islands, Canary Islands, and Morocco before ending in Monaco. The equatorial ocean was relatively smooth (still whitecaps, however, with a steady swell) and the sea days were quite relaxing without ever being dull. There was more than enough to do with lectures, shows, contests, games, classes, the gym, pool, and so on, and we never got bored watching the moods of the ocean. Recommended for those who want more days per dollar and like the sea. Overall, we're Seabourn fans who find the food, entertainment, and service excellent and are somewhat baffled by the occasional severely negative review. For what it's worth, many if not most of the passengers on board were repeat customers. Even with extra trainees on the ship because of the imminent expansion of the Seabourn line to the Ovation in May, the staff was friendly, competent, and fun to talk to. We requested the chance to sit at crew-hosted tables at supper and usually enjoyed meeting staffers and new passengers. When we wanted to dine alone we declined invitations with no problem. When we did mix, we learned much more about the ship and life at sea. This was a new itinerary and some of the land excursions were a work in progress, but we enjoyed every place that we went ashore. We also did kayak and zodiac trips with the Excursions Team and enjoyed that, although the outings are a little pricey. Overall the Quest has a good vibe - it's the most adventurous vessel because it goes to Antarctica and Greenland - and it sustains the attention to detail we'd already experienced on the Odyssey and Sojourn. I think the line is a good value and the Quest may be our new favorite ship. All-inclusive, no lines, no nickel and diming, no stinginess with food or drink, great crew to passenger ratio, and quite good entertainers and lecturers. Incidentally, the Quests went into dry dock for a $5 million facelift (new carpets, etc.) right after our cruise, and so it should be looking especially sharp for the rest of 2018. Read Less
Sail Date: February 2018
This was our second cruise with Seabourn and we were attracted to this one because we wanted to see this part of the world, but we also liked the many sea days. We work hard in our daily lives and we wanted to relax. The moment we stepped ... Read More
This was our second cruise with Seabourn and we were attracted to this one because we wanted to see this part of the world, but we also liked the many sea days. We work hard in our daily lives and we wanted to relax. The moment we stepped on board in Buenos Aires, we entered a world of comfort, luxury and plenty, all delivered with good humour and kindness by the hard working staff and crew. Cabin Our cabin was on Deck 6, perfectly located near the main staircase and we got to where we wanted to go in no time. We had a beautiful big room with a verandah, a separate lounge room, a big comfortable bed and a big bathroom with a bath, with high quality and plentiful bath products and big, soft towels. There was plenty of storage and the view from the verandah was uninterrupted. Compared to the cabins on river cruises, this cabin was a mansion. We did find the air conditioner inadequate and the cabin too stuffy. We had the same problem on the Encore last year. This time we solved this by bringing our own fan and we were very comfortable. A couple of times throughout the cruise, we had a "meet your neighbours" party. This is a great idea. Food We are recent converts to vegetarianism and we were really well catered for. There was always plenty to choose from at the Collonade although sometimes the chef pointed out that dishes that looked vegetarian had been made with beef stock, or there was a sneaky prawn hiding in its depths. At my suggestion, they labelled vegetarian dishes and we had no further problems. There were always vegetarian options in the Restaurant and at formal dinners, we had our own menu. Executive Chef, Kurt Timmermans is an outstanding chef and a wonderful communicator and he went out of his way to accommodate our needs. We first experienced the Thomas Keller Grill on the Encore last year and tried it again on the Quest. Once again we were not impressed. The food is too heavy and salty and the menu is inflexible. No changes are allowed. Apparently Thomas knows best. I think we have learned our lesson and will avoid this restaurant in the future. We occasionally had lunch at the Patio, afternoon tea and pre dinner canapes at the Observation Bar and snacks at Seabourn Square and the food was always lovely. Twice on our cruise they set up a Galley Market in the kitchen and the food was outstanding. This was a highlight of our cruise. I would particularly like to acknowledge the following outstanding restaurant staff - Kershin, Marielle, Michael (entertaining as well as incredibly helpful), Niny, Liliya, Sharon and Noemie.. I don't like or understand Seabourn's practice of having the staff take the arm of women and escort them to their tables in the Restaurant. The feminist in me really objects. I always feel uncomfortable and I'm sure these busy young people have better things to do. I think it is demeaning and not something professional wait staff should be expected to do. We have dined in upmarket restaurants all over the world and have not experienced this practice anywhere else. Drink The wine ranged from good to acceptable and there was always plenty to choose from. There was a huge variety of cocktails and they were plentiful. The bar staff were wonderful. Public Spaces Even at full capacity, Seabourn ships never feel crowded. We could always find a quiet spot to read or simply watch the world go by. On the other hand, if we wanted company or entertainment, there was always somewhere to go. The whirlpool on deck 6 was a haven for us and we usually had it to ourselves. It was the place to be when sailing away. Unfortunately it was often closed so we used the whirlpool and spa on deck 5 instead, but it didn't have the ambience of deck 6. The gym was well equipped and rarely crowded. The staff were helpful when help was needed, but otherwise unobtrusive. I really enjoyed using it. Entertainment. The entertainment on the whole was very good but tended to be middle of the road and designed to appeal to the lowest common denominator. Seabourn's passengers are generally well educated and sophisticated, but most of the music would have appealed to our long deceased parents. For heaven's sake, we were alive in the sixties and went through one of the most profound musical revolutions in history. We can handle entertainment which is current and inspiring and multi-dimensional and I'm sure the talented entertainers onboard would have loved performing this type of material. On the plus side the Australian guitarist and the young English saxophone player both gave an outstanding concerts The guest lecturers were educational, well prepared and entertaining. Historian Laurel Corona was outstanding. Staff and Crew The Cruise Director, Ross Roberts was also outstanding. He's funny, a wonderful singer, personable and incredibly entertaining. I think we would happily sail on any ship where he is Cruise Director. The Captain and his team were approachable and helpful and very good communicators. They were happy to answer any questions or deal with any concerns the passengers raised. The staff in every Department were well trained and incredibly good at their jobs. Seabourn only employs the best of the best and it shows. Passengers Mostly American with a few Australians and English but quite a few other nationalities as well. Age range 60 and upwards. Mostly well educated, well travelled, lovely people who were thrilled to be on board such a lovely ship, living in the lap of luxury and having such a wonderful experience. They were a pleasure to spend time with. However it always amazes me how a small minority are constantly complaining about anything and everything and thought nothing of being very rude to the staff. They seem to get off on it. Internet Very patchy and as other reviewers have said, it should be part of the package. Disembarkation This was the most disappointing part of the whole cruise. It was pouring with rain when we arrived in Monte Carlo and when we got off the ship and went to the cruise terminal we found our luggage sitting outside in the rain, even though it could have been deposited in the reception hall. This is when we discovered that our suitcases are not waterproof. Everything was wet through. Very disappointing. The ship was about to go into dry dock, the staff were in a hurry and we got the clear impression that we were no longer welcome on the ship. Excursions On the whole enjoyable and well organised with some that were outstanding. Our favourites were Rio, Manaus, Cape Verde Islands, Canary Islands (particularly Lanzarote) and Tenerife. In summary, this was a wonderful experience. We spent 45 days in a cocoon of luxury and deliciousness. We saw extraordinary sights, were treated kindly and were thoroughly entertained. We have just booked an Antarctic cruise on the Quest in February next year. Can't wait. Read Less
19 Helpful Votes
Sail Date: December 2017
We cruised from Singapore to Sydney to experience the ship rather than the Itinerary as we had sailed this section 3 years ago on the Odyssey. Overall the ship was not of the highest standard possible. There were a number of rust spots on ... Read More
We cruised from Singapore to Sydney to experience the ship rather than the Itinerary as we had sailed this section 3 years ago on the Odyssey. Overall the ship was not of the highest standard possible. There were a number of rust spots on some of the pipes above our balcony which had left a stain on the balcony wall. This stain remained the entire cruise. One of the emergency exit signs fell off the wall near the whirlpool on deck seven and lay on the ground for 3 days until we advised an officer doing a deck inspection. The sign was not affixed to the wall but sat on top of the fire hose box and then fell to the ground again. A number of the towels in the pool area had rust marks on them and at least one towel in the gym had a hole in it. Somebody clearly is not doing their overseeing job correctly. We started by eating breakfast and lunch on the lower deck of the Colonnade. The service down there was that poor that we eventually left. The service on the upper deck was much more efficient. Clearly the waiter on the lower deck was just waiting to get to Sydney to finish his contract. One night I ordered green beans with my dinner in the Colonnade only to be informed that they had none, yet there was a green bean salad the next lunch day and we had not been to port in between. Similarly I was severed a Chocolate Pot de Creme with out the cream and there was supposedly no Malibu Rum on board from 2 days after Singapore. Again somebody does not appear to be doing enough supervision. My cabin robe had a stain on it from spilt food day 1 and was not changed for 17 days, 2 nights we had no chocolates on the bed at night and one time change was not done on the cabin clock. Again I point the finger at poor supervision. The breakfasts were continually overcooked and meat was of a various degrees of finish. We both ordered a dish medium, one came burnt the other dripping blood. When I raised this with the Executive chef he said that was not possible and wanted to put the blame on the waiter. After having Julia Gillard on board as a guest speaker who is Chairperson of Beyond Blue the "comedian" the next night proceeded to make jokes about a subject which is a major cause of depression in older men. The same "comedian" sat near us at dinner and proceeded to harass each waitress that served him. Shore excursions were ridiculously expensive. I broached most of these subjects with senior officers with no response and also in my post cruise survey to Seabourn. I am yet to hear from Seabourn. Read Less
2 Helpful Votes
Sail Date: November 2017
I decided that it was time to pick a a more high end small ship to compare to our typical ship on Holland America Line. The Quest is a 400 passenger ship. My wife and I enjoyed the small size. We met a lot of people. It helped to ... Read More
I decided that it was time to pick a a more high end small ship to compare to our typical ship on Holland America Line. The Quest is a 400 passenger ship. My wife and I enjoyed the small size. We met a lot of people. It helped to started the trip off knowing about 30 people through Cruise Critic. The ship is nice, cabin is nice size with shower AND tub (which we never used). Double sinks... nice. The food was good but I didn't write home about it. The entertainment was better than expected. The cruise director Jan was great and fun to be around. The staff was friendly and always willing to help. BUT some of the restrauant areas lacked the level of service you would have expected..(filling of water, no cream/milk to come out with the coffee, waiting a long while to order after sitting). We finally got to know which waiters were good and what tables they worked. GREAT coffee bar on Deck 7. LOVED the chocolate shakes made by Numo. Talked to the Guest Services Mgr and was very understanding and would pass on my comments so that's good to know. Will we return... don't plan to. It was fun but not for the price. We're not much of wine or alcohol drinkers so they made money us. I can appreciate those who love the ship being small and intimate but it does come with a price. BTW... Great guest speakers on board. Read Less
5 Helpful Votes
Sail Date: October 2017
We chose this cruise (west coast repositioning, Vancouver to LA) for the price and itinerary. We were very pleased, Seabourn delivered what they promised. The itinerary was Vancouver, Seattle (1 1/2 days), Portland (1 1/2 days), San ... Read More
We chose this cruise (west coast repositioning, Vancouver to LA) for the price and itinerary. We were very pleased, Seabourn delivered what they promised. The itinerary was Vancouver, Seattle (1 1/2 days), Portland (1 1/2 days), San Francisco (2 days), Monterey (1 day), Santa Barbara (1 day) San Pedro (debarkation port for LA). 11 days for $4,495 per person, tips and beverages included. Embarkation was smooth but a little slow due to a behemoth ship also embarking at Canada Place. Other than that, no problems. Pre-clearing US Customs prior to boarding was great because we didn't have to be delayed once we reached the first port of call in Seattle. Our cabin was ready when we boarded about 1 PM. Lunch in the Collonade was relaxed and well prepared. Plenty of champagne available to celebrate. Cabin. #725. Veranda suite was about average and comparable to other cruise lines, except that there was a huge walk in closet. Bathroom had a separate tub and shower and two sinks. The only problem was the toilet not working on two occasions. The problem was resolved fairly quickly on both occasions. Our stewardess Vanessa was great and was always available for ice or any other request. Dining. First rate at all of the venues: The Restaurant, Restaurant 2, Collonade and Patio. The caviar was always available. It was not ossetra or other top notch caviar, but it was decent. I do not recall a bad meal. Dining room service was almost flawless, one or two hiccups not worth mentioning in detail. My wife did think that the menus sometimes had too many fish options and not enough meat, but she is a very finicky eater. Entertainment/Activities. Not a whole lot. We went to one ventriloquist show and a cooking demonstration. I did not get a chance to go to any of the lectures which is my fault. If you need a lot going on all the time this would not be the cruise for you. On the plus side there were no children, so poolside was relaxing without kids screaming and doing cannon balls in the pool. Excursions. Can't rate them as we do DIY excursions 99% of the time. All ports were good except for Portland OR. If you are a hipster who likes to smoke weed you would enjoy it. Otherwise it is a haven for wastrels, indigents, stoners and weirdos. The Japanese gardens and the rose test garden were nice. Downtown has zero to offer in my opinion. All the other ports were great, especially San Francisco. The extra time in the first three ports was great and expanded the possibilities for sight seeing. Service. A very high staff to customer ratio, and the very pleasant crew made service impeccable. Ship Maintenance/Cleanliness. Spotless. The Sojourn is seven years old but everything is in good shape and not run down. The decor is understated but very pleasant and relaxing. For this itinerary, price and what you get for your dollar I would consider this a very good value. We were very satisfied. Fellow cruisers. On the geriatric side. I think we were one of the youngest at 55 years old. Some very elderly and infirm. Read Less
4 Helpful Votes
Sail Date: September 2017
I'm on board Odyssey right now in week 4 of a 5 week cruise. We've sailed on most of the major cruise lines and there are so many ways Seabourn excels its hard to describe. Just try them, you simply can't lose. The service ... Read More
I'm on board Odyssey right now in week 4 of a 5 week cruise. We've sailed on most of the major cruise lines and there are so many ways Seabourn excels its hard to describe. Just try them, you simply can't lose. The service is great and the staff excellent. Being all inclusive means no chits, no "may I have your keycard" constantly. Other lines may offer drink packages, but you and the bar staff are still passing back and forth cards, receipts etc. The ambience is totally different when all that nickel and diming stuff goes away. Throw in more like hosted dinner tables, staff who actually know your name, remember your favorite drinks, previews of the next day's dinner menus delivered to your room etc. And stuff like no ship's photographer in your face all the time, almost no announcements all day long for Bingo, art auctions, pool games, and (usually) no, or almost no kids Read Less
2 Helpful Votes
Sail Date: September 2017
We chose this particular cruise line as we have sailed several times before with Seabourn and it has been excellent. We chose this particular cruise because of the time of year, and the ports visited in particular the Greek Islands, ... Read More
We chose this particular cruise line as we have sailed several times before with Seabourn and it has been excellent. We chose this particular cruise because of the time of year, and the ports visited in particular the Greek Islands, Croatia and the Dalmatian coast. Our cruise was made up of three cruises. Boarding was very good as usual and always great to meet the pleasant and welcoming crew. Our cabin was exactly as we expected it to be. We had a forward cabin on the 5th deck ( cabin number 511 ) and this proved to be a bit of a problem when the ship was mooring rather than berthing in an actual port. The noise and vibration of the anchor dropping and /or then raising in the evening was very noisy and intrusive. In previous trips although we were on a forward cabin we did not have this problem.The cabin itself was kept very clean and tidy by our stewardess and the bed as usual was extremely comfortable. Our breakfast every day was in the Collonade Terrace and was made especially enjoyable thanks to our favorite waiter Andre van der Spuy. Andre made a special effort to make us feel happy and could not be more obliging. We dined every evening at The Restaurant in deck 4. Service was impecable. The food was generally very good particularly steaks and fish. Desserts were not up to the same standard. We ate also twice at the Thomas Keller grill on deck 8 and the food was very good as well and service was outstanding. Activities on board were minimal. We really enjoyed the trivia afternoons when they were available. We went to a couple of lectures by Ambassador Karel Kovanda which were excellent. We also were lucky enough to be invited to share a couple of meals with him and his wife Noemi. Evening entertainment we did not attend many as we tended to linger over our evening meals with other guests. Guest services were excellent and would help in every way they could. Disembarkation was very easy and we were allowed to stay longer on board as we were not flying out of Barcelona until the evening. All in all an excellent cruise and recommend it. Read Less
19 Helpful Votes
Sail Date: April 2017
Check-in in Barbados was an indication of what was to come. there was just on member of staff on the quay side. No champagne or cold towels and certainly not the line of staff used in the advertising and this was 15 minutes after check in ... Read More
Check-in in Barbados was an indication of what was to come. there was just on member of staff on the quay side. No champagne or cold towels and certainly not the line of staff used in the advertising and this was 15 minutes after check in opened. I carried my hand luggage round to the ship and up the gangplank. I was not offered a glass of champagne until after I'd had my photo taken and handed over credit card details. Booked a gty balcony cabin and was allocated 650. This is mid ships and fine, although it had an adjoining door I never heard the people next door and they said they'd never heard me. I was offered lunch after boarding although only at the Patio grill which didn't have any menu and when I asked the chef went to list all that was available and the weeks specials. I settled on a burger and discovered I had to do it all myself, so then had to ask for the bun to be toasted and a special order of fries. A waiter then appeared and took over so that I could get a table in the shade. he also got me a drink so avoiding another queue. After the emergency drill I went to the Sky bar for the sail away party.....the poor individual there was only assisted by an equally overworked girl who could.t keep up with the demand for ice and more glasses. They were totally overwhelmed. It was as if this event had come as a surprise. The helpfully located clock told me I waited 10 minutes to be served. The cabin set up didn't have the alcohol requested as part of the on line check in and that took over 24 hrs to arrive. I went to the Solo travellers get together which wasn't hosted an neither was the LGBT one, no canapés, just a sign at the door to the bar. I had a reservation for R2 on the 4th night and had a thoroughly enjoyable meal and managed to get another booking which was equally enjoyable along with the wine pairing for which you do pay extra. I learnt that sadly R2 was to be removed in place of Thomas Keller. Some of his dishes were available on the main restaurant menu but for me they weren't a patch on R2. This will be a sad loss. Dinner in the main restaurant was a bit hit and miss. I have unsalted butter and on the first couple of nights I waited twenty minutes and then it didn't arrive at all and neither did any bread. Only when I let the soup go cold did someone enquire what was wrong. Needless to say I arranged to see the Hotel Manager and things did improve. I never went to any of the entertainment/ shows so cannot comment on them. Ship décor is good and well maintained. Due to weather conditions we didn't call at Marseille but Toulon instead. If you've never been here it's worth a stroll ashore. Disembarkation was quite a long drawn out affair. Sadly not the line of officers on the quayside to wish you well and safe onward travel although the captain and hotel manager were there, the latter by now knowing my name. Did I expect too much? Only if doing what you advertise is too much. I'd rather they under promise and over deliver. Read Less
15 Helpful Votes
Sail Date: April 2017
Let me first state that I did not like awarding the scores set forth below. My wife and I had hoped for a far better experience. This was our first Seabourn cruise; the most recent ones before were on Oceania and Regent Seven Seas, ... Read More
Let me first state that I did not like awarding the scores set forth below. My wife and I had hoped for a far better experience. This was our first Seabourn cruise; the most recent ones before were on Oceania and Regent Seven Seas, respectively. Our cruise started in Singapore and ended in Dubai. Some elements of the Encore were lovely. The overall décor was most attractive, and the Seabourn Square set up was a delight. For the most part, our Verandah V5 cabin was well thought out (the closet could use some reconfiguration -- raising the hanging poles and sacrificing a bit of the shelf space above). It was impossible, however, to regulate the temperature in our cabin at a stable degree; at night, especially, the air conditioning, unlike the day, was ineffective -- with the room being so warm we discarded our covers. Our stewardess was absolutely terrific, and the other members of the non-food service crew were personable. So what wasn't so great? Primarily, it was the food -- especially in comparison to both the Oceania Marina and the Regent Explorer ships. With the exception of the Thomas Keller restaurant (the second time, at least) no meal was delicious, and several of the meals were plain disappointing. Bread was consistently substandard, as were most of the pastries. Beef was not as good as the lamb; chicken was overcooked. Fish, however, was well-prepared. The Restaurant's cuisine was not generally as good as the Colonnade's. Service in the Restaurant at dinner was really bad. Twice (once dining alone and a second time with another couple), we had to skip dessert to make the 8:45 pm show; in each instance we were seated at 6:45 p.m. That is inexcusable. Service in the Colonnade was, conversely, quite good at both breakfast and dinner. Daniel and Megan deserve special mention for their performance. As for Thomas Keller, the steaks the first time were terribly over-salted, and not just our table. The people next to us had the same complaint. The captain actually tried my wife's and readily agreed, and the manager subsequently invited us to dine in his restaurant again, promising a far better experience the next time -- which it was. The sushi restaurant was fine, with the lead server a true delight. The food was okay. It is impossible to see the chefs at work due to the configuration of the counter; its front should be all glass and the display of fish lowered so that the preparations can be viewed by diners, especially those sitting around where the chefs were working. We found the entertainment mixed. Wayne (the comedian on the cruise) was truly entertaining; on the other hand we thought the Tim Rice show to be a disappointment -- less due to the singers and more due to the choice of songs performed. The rest (we attended several) were so-so. The lecturers were distinguished. We would have preferred slightly more sophisticated talks -- and with more emphasis on the current states of the countries visited and less on their histories. We took several tours. The most disappointing to us was in Muscat, where we were left for 90 minutes at a mediocre, touristy souk and had only 15 minutes, in contrast, at a wonderful museum. The rest were okay, if over promised. Read Less
13 Helpful Votes
Sail Date: March 2017
We have sailed on several all inclusive luxury class cruise lines and prefer Seabourn over their competitors for many reasons. Our latest cruise from Fort Lauderdale to Barcelona on Seabourn Quest can sum up our reasons for this ... Read More
We have sailed on several all inclusive luxury class cruise lines and prefer Seabourn over their competitors for many reasons. Our latest cruise from Fort Lauderdale to Barcelona on Seabourn Quest can sum up our reasons for this preference. First is the Seabourn high standard of the ship's maintenance. We have yet to find one square inch of rust, shabby carpeting or non functioning equipment that would interfere with the enjoyment of our cruise. Case in point is the fitness center where all the equipment is up to date and in working order. We cannot say this regarding Seabourn's competition where we have experienced ships that simply seemed "down at the heels" and half the fitness equipment displayed "out of order" signs. Embarkation and debarkation were a breeze and we, as usual, were surprised at the rapidity of luggage delivery during both events. As with past experiences, Seabourn chooses to recruit its crew members from many different countries and each one brings a smile and willingness to make you feel special. Of course, some crew members are more competent than others, but we found no service issues on this delightful crossing. Last year we were fortunate to be among the first to experience the new Thomas Keller cuisine on board Quest and greatly enjoyed it . On this crossing, the chef's team has delivered again with a mix of Keller menus, Seabourn inspirations and classics. The restaurant inclusive wine selections are good and if we didn't like an evening's selection, we simply asked for another wine we liked including at the Keller Grill. We must say the most delicious dinner we have had at sea was the Thomas Keller fried chicken with cheese grits served at the Colonnade one evening. Many of our fellow passengers' only experience with fried chicken had been of the fast food variety so they turned up their noses and went elsewhere. Rest assured Thomas Keller fried chicken has no similarity to the greasy product that the world finds in places like....I shan't name brands! Let us just say if you ever have the opportunity go to Keller fried chicken night, please do so as long as you let us be first to the table!! We know how much work goes into serving this truly outstanding dinner. Before anyone thinks we work for Seabourn, we will make a couple of observations which we hope will be noted. The music in the Grill was so loud conversation was difficult. We would also like Seabourn to come up with some interesting trans Pacific crossings. Finally, we are disappointed that Seabourn has decided to originate Atlantic crossings from Bridgetown as opposed to Fort Lauderdale/Miami. Read Less
5 Helpful Votes
Sail Date: March 2017
Where to start? We have cruised on a number of lines however Seabourn has provided the best expirience. The staff is a critical part of our comments. Every one seemed to know our names from the first day to the last. They were not 0nly ... Read More
Where to start? We have cruised on a number of lines however Seabourn has provided the best expirience. The staff is a critical part of our comments. Every one seemed to know our names from the first day to the last. They were not 0nly professional and courteous, more importantly they were interactive . We really enjoyed the interactions with them. As fate would have it a gentleman asked us to join him for dinner. We struck up a conversation with him and learned he was the oncoming hotel manager. each time we saw him in our daily meanderings a conversation ensued. One evening he asked us to join him for dinner which we did. We were also asked to host a table several times. We hosted lecturers and conversationalists which added to our learning experiences. We loved the anytime dining available in both the restaurant and Colonnade. Because of our desire to meet people we always asked to share a table. We dined with Australians, ew Zealanders, Brits, Germans, and of course Americans. This alone made our trip interesting. Unfortunately the food was eexcellent. I say that because our clothes shrank a bit. We scheduled shore excursions as well. They were nevered crowded. They limited the number per bus to about 30. Once that was achieved they opened another bus. They also had schuttle busses available to the center of town at every port. We had a number of favorite ports but St Petersburg stood out. The Hermitage was more than expected, as were the churches. Finally, Seabourn cemented our desire for cruising with Small ships. Cruising into downtown Bordeaux, and up the Seine River convinced us of that. Had it nor been for expected high winds we would have also gone into Downtown St Petersburg as well. Would we cruise Seabourn again? Absolutely and we will the good Lord willing and the creek don't rise. Read Less
3 Helpful Votes
Sail Date: March 2017
We initially booked the crossing, (Fort Lauderdale to Barcelona)..however, after listening to what the next contiguous cruise, (Wine and Food) we stayed on the ship I must say, this particular was the best one for us on Seabourn. ... Read More
We initially booked the crossing, (Fort Lauderdale to Barcelona)..however, after listening to what the next contiguous cruise, (Wine and Food) we stayed on the ship I must say, this particular was the best one for us on Seabourn. Every aspect of the trip, the ship itself, the staff and the cuisine. WOW! Everything about this cruise was excellent, (i.e., the ship itself, the staff, the cuisines and the wines!!! There were several people from the Corporated office in Seattle, who supported all of the daily events. Guest chefs were brought aboard during the sail, all of home provided special regional dishes.The Wine Guys were also aboard. They are world class experts on wines, especially, Spain and the United States. They made our trip s m o o t h............. I believe that the service on this particular cruise showed a level of excellence rising above what has always been wonderful. Read Less
27 Helpful Votes
Sail Date: December 2016
My wife and I have sailed with Seabourn many times...almost always on the Odyssey. Until this cruise we were always happy and dedicated to the Seabourn family. That is no longer true. They have changed upper level management and could not ... Read More
My wife and I have sailed with Seabourn many times...almost always on the Odyssey. Until this cruise we were always happy and dedicated to the Seabourn family. That is no longer true. They have changed upper level management and could not care less if you were happy...only that you paid. Our stateroom was in need of new carpet, the food was poorly prepared and always over salted by a untrained cook. We choose four different mid range wines all of which they ran out of quickly and then tried to sell us a wine package at t ridiculous price. We were told that they used to have 1,000 bottles of average drinking wine but to convince us to purchase the package they only brought 50 bottles of each. The tours were very poor but expensive. And, worst of all, due to the sailing of a new ship they transferred experienced personal and a great deal of our service was by trainees....food in the main dining room often served by a bus person. A number of the evening shows were repeated more than once. All in all I will NEVER cruise with Seabourn again. There are too many other options of companies that care. Even though it is a small ship they treated us as if we were on a mass transit. Yes, they apologized but did nothing. Read Less
2 Helpful Votes
Sail Date: December 2016
This cruise makes one stop on the second day at Madeira and then goes to Ft Lauderdale FL We spent the 9th to the 19th crossing the Atlantic. The weather was very good although overcast for part of the time. Generally the temperature ... Read More
This cruise makes one stop on the second day at Madeira and then goes to Ft Lauderdale FL We spent the 9th to the 19th crossing the Atlantic. The weather was very good although overcast for part of the time. Generally the temperature was in the 60s and 70s. A little bit bumpy the first day going west from Madeira but after than pretty smooth. Not lake quality but by n means rough. The ship and crew are marvelous. Food is just superb. Four restaurants and plenty of variety. Our cabin was very nice and good sized with a sitting area and a bed area. We were fortunate and had an outside porch area as well. The ship had several speakers who did some very interesting talks, Several by Paul Deegan, Phil Bye and Tony ( Anthony) Cooke. Paul's discussion of Everest climbs especially appealed to me but they were all very good. Staff were all extremely capable and made a point of being friendly. Watch for Johvan on the wait staff The ship only carries about 490 people so there is no sense of being in a herd. If you want a very relaxing and low key trip by water this is perfect. Once more, the food was superb Read Less
3 Helpful Votes
Sail Date: December 2016
We wanted to try a trans-Atlantic cruise just because.... It was wonderful. We took a southerly route and in spite of the season (December!) we spent each day at the pool or walking about the ship, or just sitting out on our balcony ... Read More
We wanted to try a trans-Atlantic cruise just because.... It was wonderful. We took a southerly route and in spite of the season (December!) we spent each day at the pool or walking about the ship, or just sitting out on our balcony reading. It took a little time to realize we could have what ever we wanted, when ever we wanted it! This kind of pampering is not normal. And it was all done with a smile. The staff are incredible. It very soon feels like everyone knows your name, your drink preferences, how you like your coffee. And they are unfailingly cheerful while maintaining a very professional demeanor. Also, our stateroom was spacious and very comfortable. The best it the industry, in my opinion. Finally, we were first attracted to a trans-Atlantic cruise because of the price. I believe we got what we paid for and more. We had a wonderful, very relaxing time, and would do it again in a heartbeat. Read Less
5 Helpful Votes
Sail Date: December 2016
I have often repositioned from Europe where I live, to the United States to visit my family...I must say that the Seabourn Odyssey ranked tops in almost every category. I have only paid to cruise a few times as I normally am at work ... Read More
I have often repositioned from Europe where I live, to the United States to visit my family...I must say that the Seabourn Odyssey ranked tops in almost every category. I have only paid to cruise a few times as I normally am at work bringing guests onto the ships, and cruising as the Tour Manager, not as the Cruise Director.... I have heard reviews about 45 minute long deliveries of Coke Light, on every night of their cruise, and the entire dining room up in arms about slow, poor service....I am a Tour Manager, and have been one for the last 30 years...I know excellent service as I dine in restaurants breakfast, lunch, and dinner...every day, about 250 days a year, so figure I have eaten over 21,000 restaurant meals, free, for work...further, I eat out on my own 5 meals a week, in some of the very best restaurants in the world, JOEL ROBUCHON, GUY SAVOY, ENRICO DERFLINGHER, MICHAEL MINA, THOMAS KELLER, BRADLEY OGDEN, CRISTINA BOWERMAN, etc. , etc. So what restaurants were these people describing on the Odyssey???…no way, no how, can the service be described as anything less than excellent...yes, I had a forgotten ice tea, and a main course took a little time once or twice, BWTF are we in such a hurry for to begin with...for those that wrote such false things about the outstanding staff in the restaurants front and back of the house, please check out a movement called #SLOW-FOOD in Italy...the difference between eating and dining is about 1 1/2 hours...The buffet at the Colonnade was always an option! THE GOOD: AMAZING SHIP, awesome embarcation, debarcation, due mainly to having only 450 guests on board, amazing food, AWESOME FRENCH FRIES, and I loved the breadsticks, but the fries are world class, Thomas Keller every other night!, coffee and cakes at the Seabourn Square, amazing books in the library, the plethora of chaise lounges all over the ship, The SERVICE by all of the staff, the included quality of the wines, and included drinks, Hendricks anyone?… the lectures, the amazing television channels, the wifi when it worked, the FREE LAUNDRY ROOMS, with irons...the free and included, constantly revstocked mini bars in the cabins. Superb knowledge of wine by everyone in the dining rooms, and especially bynthe actual Sommeliers... Awesome bathrooms with full deep baths and seperate showers. THE BAD: calling the ship and experience 6 star( certainly the following should not have happened or been possible on a 6 star ship) as it is too subjective and builds expectations too high, the poor GYM, what one would find in a 3 star hotel, terrible not having the missing 10 machines, and thinking the Technogym Wall would suffice( hard to use if a stretching or Yoga Class is in that area, The poor areas for streching classes, a true let down in a large spa area, mens and womens change rooms had tiny saunas, for two or three people max, NOT SIX STARS! The damaged and stained windows in the gym area...The pay for extra quiet area in the spa, the infrared saunas would burn your butt big time, and the whole area should have been the gym to begin with...Not giving out a list of ALL THE WINES AVAILABLE by the glass, why should I have to ask for that list? Why was it delivered 2 days later? Terribly small T.V.'S mounted in a stupid way, so not fully viewable from the bed…really not 6 star....we should have 50" tvs, with sound bars....The mini golf was a joke, 6 star is on the Celebrity Equinox, on real grass, or any Royal Carribean ship, epically not 6 star, nor were the 60% selection of left handed putters and woods and irons...why was there not a golf simulator on board? The Ping Pong table was in a far too windy area...for such ultra limited recreation choices, this ship ranked a 1 star rating, beyond poor...SUITES? A suite must have a seperate bedroom, otherwise it is a Jr Suite...these CABINS were generous in size, but the Cruise Ship Industry deserves to get sued by every single passenger, when their cabins turn out to be just that, when they a buy SUITES.... THE UGLY: no wine lectures or iPad classes, or photo work shops...the one wine tasting offered was to drink 40 dollar glasses of wine....why so expensive? Why not use the wines included for free and discuss them? CONCLUSION: I loved this cruise ship, and Seabourn in general, however not 6 star, as that infers beyond perfect...I loved the inclusive nature of everything on board, and the CAN DO attitude of everyone on board...I thought the food was great, better than all my cruises so far, with strong competition from the French Chefs on Le Ponant, and the amazing chefs on the Mississippi Queen....EVERY SINGLE PERSON ON THE SHIP SEEMED TO BE A REPEAT GUEST… incredible loyal following, and I can see why....Seabourn is a class act in every way....I cannot wait to book again!!!! Read Less
27 Helpful Votes
Sail Date: December 2016
Seabourn customers feel a strong sense of brand ownership and so are generally not amenable to change. Having cruised 4 times previously on Sojourn we boarded Encore with an open mind. The ship has a lot to live up to, Seabourn set the bar ... Read More
Seabourn customers feel a strong sense of brand ownership and so are generally not amenable to change. Having cruised 4 times previously on Sojourn we boarded Encore with an open mind. The ship has a lot to live up to, Seabourn set the bar pretty high. First impressions are of timber, textured fabrics, leather and stone. I immediately thought of boat shows and premium British motorboat manufacturers. There are lots of great spaces and some clever detailing, the area above the Observation lounge bar, the wood cladding to the central staircase, the panelling inside the lifts (elevators), even the public toilets. Passenger numbers are up from Sojourn, 600 as against 450 but we were still greeted by name throughout the day by the ship's crew. Ultimately it is these men & women who make or break a cruise and they were all focussed on ensuring our happiness. We never felt the public spaces were over crowded either. There are now 2 shows a night, 8.30pm and 10.00pm, more dining venues, extended deck spaces and the whole ship manages potential extra capacity well. Embarkation was the usual silky smooth experience. Hearing staff offer Flemish to Belgian clients next to us rather than the expected French or German demonstrates how far Seabourn are willing to go. Speaking of dining the highlight of any cruise must surely be the food. As well as the main dining room where we ate very well and the Colonnade which ran a series of speciality nights including a very popular Indian night there were 2 new options, the Thomas Keller Grill and Sushi. The TK grill has generated many column inches of debate on Cruise Critic. Having eaten there 5 times during our 34 night cruise I can say that for us it was a total success. The Rib Eye steak is almost too good - how can I ever eat steak again. The prawn cocktail starter featured prawns bigger than my fingers. The service was friendly with some nice table side theatre. The TK Grill Bar was a hit amongst every cruiser we spoke to. Bobby behind the bar and Katy on piano / vocals were a dream team. Sushi was also a great alternative to more traditional dinner options. The girls working in Sushi are super friendly and offer a guiding hand through what might be unfamiliar territory. The food was gorgeous with very talented specialist chefs. Lunchtime they offered Bento boxes with chicken or salmon. We never managed to eat in the Patio Grill at night but enjoyed several lunches there. The fries are still the crispiest on the high seas and the hot dogs just as I remember them. Entertainment wise Seabourn can never compete directly with mainstream lines such as Royal Caribbean with their multi million pound stages and expansive casts but they punch well above their weight. The 4 crew cast shows were a notch up on previous Seabourn productions and offered a broad appeal. We were lucky in having a very strong line up of singers and dancers who not only entertained on stage but also added immense value around the ship at social events. Hanré the cruise director and Jacqueline the assistant CD went above and beyond the call of duty to ensure the happiness and well being of their flock. There were a number of guest entertainers who offered a diverse range of acts from classical musicians, magicians, comedians, even a Beatles tribute act. Something for everyone. Not everything was my particular cup of tea but more often I was pleasantly surprised rather than disappointed. I managed to make small inroads into learning the game of bridge. I'm probably 20 years too young and far to cheerful to be any good but under the tutelage of Katherine and her friend Veronica there were times when we cried with laughter as we learnt in our small beginners class. A real bonus to an already excellent cruise. Ports of call were OK but at times not spectacular particularly Mangalore, but we already knew that when we booked. Essentially this was a re-positioning and shakedown cruise. On the latter I was pleasantly surprised at the readiness of the vessel. Odd bits here and there gave a window to some hard work behind the scenes but no more disruption than routine maintenance on a ship that's been in service for a while. Our cabin was standard Seabourn fare which is to say class leading. Deck 6 around 300 square feet, separate bath and shower, his & hers wash basins, walk in wardrobe, seating / dining area, decent balcony, full service flat screen TV with free on demand movies. We also paid $400 for unlimited internet throughout our 34 days which worked as well as might be expected for a ship. Some of the spaces on Encore have been more controversial than others. The Retreat angers many who feel it creates a 2 tier community. I'm a bit more relaxed, there has always been a pay to play space on Sojourn above the Spa. I had a look round the retreat and it's lovely but never found enough hours in the day to make sense of using it. We also like meeting people around the ship. The bar in the Club came under a bit of flack because the bar staff had to keep retreating behind closed doors in the kitchen to mix drinks due to the design of the bar area. We never went thirsty and as ever the staff did their utmost to overcome the challenge. A bit of tweaking required but we still managed to strike up new friendships and in my case make a sorry excuse for dancing ! There were 2 house bands looking after us in the club. We didn't use the shore excursion team. I find the tours expensive and they start too early in the morning even when the ship doesn't leave until late at night. A taxi can generally be had for less than the cost of a single ticket from the excursion team. For that reason I haven't marked them. Overall a great cruise and it was with a heavy heart that we disembarked in Singapore. It would have been easy to stay longer ! My abiding memory would have to be the hard working and caring crew who constantly went above and beyond to make sure we had a great time. [youtube]HYAqTzEeOzE[/youtube] Read Less
20 Helpful Votes
Sail Date: March 2016
I love Seabourn...it is the only cruise line I will sail.....We went Los Angeles to Athens....my first transatlantic....Loved it....I try to cruise 5-6 months out of the year. The crew is great....cabins on Odyssey are a getting a ... Read More
I love Seabourn...it is the only cruise line I will sail.....We went Los Angeles to Athens....my first transatlantic....Loved it....I try to cruise 5-6 months out of the year. The crew is great....cabins on Odyssey are a getting a little i need of refurb....but the layout is great.... Great regular liquor choices as part of the cruise...no extra billing surprise at the end. Really great new chef "Nicholas" in the Colonade....Love the no assigned seating and upcharges on venues. Thankfully there are seldom children on the ship...but we did have one adorable 2 year old who was on his 5th cruise....the children on board are generally well-travelled from a very young age. We had one issue with a homophobic man & his wife that could not be removed until we crossed the Atlantic. My first time out of many with a genuine jerk on board. Love the low-key entertainment.....If you want broadway shows and big time gambling...probably not your cup of tea. Anyway....I'm with Seabourn all the way. Read Less
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