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3 Seabourn Montreal Cruise Reviews

We have cruised on Regent, Crystal, Viking, Celebrity, Princess and Cunard and although our experience with Seabourn was very good, there was something about Seabourn that did not live up to all the hype. The plus points are excellent ... Read More
We have cruised on Regent, Crystal, Viking, Celebrity, Princess and Cunard and although our experience with Seabourn was very good, there was something about Seabourn that did not live up to all the hype. The plus points are excellent cabin sizes, good food, good service and staff (most of the time), excellent safety and security procedures and the all inclusive nature of the cruise. Seabourn Quest is a very stable and capable vessel and is well designed with lots of outdoor and indoor space, which meant that although the ship was full, it never felt crowded. The atmosphere was relaxed and fellow passengers were a pleasure to travel with. The Antarctic experience was amazing and well organised with an excellent expedition team, who were knowledgeable and experienced. The negatives were the inclusive wines for the first half of our 60 day cruise were awful. The premium wines were expensive and we felt disinclined to spend even more money on wine, when we had paid a small fortune for the cruise in the first place. The Seabourn shore excursions were overpriced and underwhelming. We cancelled most of them once we realized that we could do the excursions ourselves at a greatly reduced priced. The overland adventures to Macchu Pichu and Torres del Piene were excellent but very expensive. A handful of the staff were rude and unhelpful. The service was not always 5 star because there seemed to be insufficient staff in certain bar areas. Charging $189 for a 2 hour zodiac or kayak trip in Antarctica was outrageous considering the price of the cruise. They should be included in the cruise price. The Thomas Keller Grill restaurant was rather ordinary and the entertainment options on board rather limited. Crystal and Regent offer better value for money and better food and wine. We disembarked in Buenos Aires after 60 days onboard and were abandoned to total chaos, where we waited 2 hours in sweltering temperatures trying to find a taxi. We had 5 suitcases, limited luggage trolleys and were trying to queue with 10,000 other cruise passengers who had arrived at the terminal at the same time. Seabourn should have warned us about this situation as they knew that 4 other cruise ships were due to dock at the same time. A word of warning - book a car in advance through Seabourn (at an outrageous price of $100 for a 20 min journey into the town centre, which would cost $15 by taxi. Or book a car privately as BA cruise terminal can be a complete nightmare!!!! I would sail with Seabourn again but only if the itinerary was a good one. They are a good cruise line but not that good and you are paying top dollar! Read Less
Sail Date October 2018
We chose this cruise for the itinerary and dates. Also, we had never been on luxury cruise. The food was excellent. There was much variety. We never had to stand in line and never had trouble finding a place to sit. Sometimes, we had ... Read More
We chose this cruise for the itinerary and dates. Also, we had never been on luxury cruise. The food was excellent. There was much variety. We never had to stand in line and never had trouble finding a place to sit. Sometimes, we had to wait to be served drinks or flag down a server. In the main dining room, the staff was not familiar with the seating arrangements. They carried tiny seating charts and sometimes went the wrong direction. Several times, the orders were mixed up or courses were missed. Getting on and off the boat for shore excursions was easy and organized. We booked our shore excursions from Seabourn and found them to be good, except for Halifax. The AC on the bus was broken and the windows were fogged up. It was raining inside the bus from the humidity. I would say to skip the tour to Lunenburg. Even though it is a UNESCO site, it was disappointing. There is also not much to do Gaspe. All the others ports, we enjoyed. The entertainment was quite good. The theater was never full. I would guess that the average age of passengers was 75-80. I would have preferred more diverse age groups as we are in early 60s. Also, with the size of the Quest, I felt the pitching and rolling much more than on a larger ship. Read Less
Sail Date September 2017
We are experienced cruisers, but had never tried Seabourn due to their smoking policy on verandas, but we liked the Montreal to Boston itinerary and decided we would take a chance. We arrived at the ship around 11:30 am and waited 30 ... Read More
We are experienced cruisers, but had never tried Seabourn due to their smoking policy on verandas, but we liked the Montreal to Boston itinerary and decided we would take a chance. We arrived at the ship around 11:30 am and waited 30 minutes or so before they started check-in. By that time there were a number of passengers there, so there was a line for check-in, but it went relatively well. We were told that the cabins were not ready, so we had to carry around our carry-on bags for a couple hours. We later learned that there was a place to check bags, but Seaborn did not provide information on this. Overall the food, service and cabin were exceptional, the best of any ship we had ever been on. We mostly ate dinner in The Restaurant, where we had outstanding service from Guillermo. We also enjoyed Restaurant 2 very much, but could not eat there but once as they quickly booked up for the entire cruise. We ate one night at the Colonnade, which is the buffet area but provides "sit down" table cloth service most nights. Food there was good and although the service was good, it was not nearly as good as the other two dining venues. Loved our cabin size with seating area, walk in closet and beautiful bathroom. Lyndiane did an excellent job taking care of the cabin. Downsides were the lack of activities during the sea day and that the shows did not start until around 10 pm which, given the port intensive nature of the itinerary, often was just too late for us. One of us is prone to motion sickness so the smaller size of the ship does provide more sea motion. Also, while we did not run into a smoking issue, the Seabourn policy is out of date from a safety and health perspective, so why should we take a risk with a smoker ruining our vacation...... We enjoyed the itinerary and overall the ship, but given the issues and costs we will be highly selective in sailing with Seabourn again. Read Less
Sail Date September 2014
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