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4 Seabourn Montreal Cruise Reviews

We have been on multiple cruises ,first time on seaborne .I like the small ship ,the crew driving the ship ,especially the captain was very professional and competent .Our suite was very nice .Food in the main dining room was very average ... Read More
We have been on multiple cruises ,first time on seaborne .I like the small ship ,the crew driving the ship ,especially the captain was very professional and competent .Our suite was very nice .Food in the main dining room was very average with a heavy emphasis every night on salmon and shrimp .Service was disorganized and poor taking up to 2 hours to eat .No obvious supervision .The Colonnade dining room was much better with themed meals each night ,much better service and excellent supervision by the maitre di .Coffee bar is excellent .Excursions are extremely overpriced .Entertainment is very average .One singer was fairly good ,comedian wasnt funny . Lecturers were of very mediocre quality to what we are used to ,often getting facts wrong . Ports were good ,better to arrange ones own tour with a local taxi etc ,more personalized and cheaper . Average age on the cruise was 80+and was mainly Americans . Read Less
Sail Date September 2018
This was a 14 day cruise from Montreal to Miami with a nice itinerary which we took on Seabourn to if it remained a premium line. Background: 70 yr. old married couple with over 400 cruising days on 12 different lines in the last 10 ... Read More
This was a 14 day cruise from Montreal to Miami with a nice itinerary which we took on Seabourn to if it remained a premium line. Background: 70 yr. old married couple with over 400 cruising days on 12 different lines in the last 10 years or so. We were on Seabourn when it was an independent line, no Carnival. Best: The ship. Very attractive, clean, modern ship. Very sterile in appearances, but that can be a good thing. Worst: Port days. They almost never docked in any of the advertised ports. They either us in when all other ships just docked, or in the case of NY City, they took us to a dock owned by Carnival in Brooklyn, and bused for an hour each way to NYC. You definitely did not want to get outside of the immediate dock area in Brooklyn. The dock in NYC is 5 minute walk from where they docked which is where every other line was. The captain was strongly questioned on this when he did question and answer session at the end and he made no bones about it: I is much more profitable for Carnival to do it this way. Next worse would be the food. Ship: The ship is new, beautiful with lots of very positive aspects, especially the staterooms. The dining room is pretty bland in appearance and functionality. The other common areas are very nice. The traffic flow only works if the weather allows for comfortable use of the open decks; otherwise, passage between common areas requires walking down long stateroom hallways. Poor functionality on our cruise. Dining: Basically the only full service dinning room is the main dining room. There is a specialty restaurant, but getting into it even once is difficult and more than that is impossible without a bribe to the Maitre Di or wine steward of considerable size. That I am told works well, and the nature of the clientele is such that they are very accustomed to practice and actually enjoy it. Did not work well with a conservative Midwesterner. Given it was a 14 day cruise they allowed a free visit. I can tell you not to bother as it is no better than the main dinning room, just more food. Food in the main dinning room is highly variable, but certainly no better than any of the better "mass market" cruise lines. Limited selections and very average preparation was our experience with occasional surprises in both directions. Lunches had extremely limited choices at times, but food was equal to the evenings. Do Not Take This line for a dining experience. Dinning service: I think the best word i chaotic. You could be seated and given a menu and wait 30 minutes to see a staff member. Or, you could get a menu followed rapidly by a server for you order when you ask for the wine steward. There goes 30 minutes. It was rare they remembered who ordered what which was strange because they offer 3 courses even at dinner. If you dined with others this gave you something to joke about. BUT, they were all very pleasant. Stateroom: Very nice rooms. We had a standard balcony suite. Large modern and well designed. The showers were very tight and I only have a 32 inch waist. We would have much preferred just a nice shower and no tube. Stateroom service: Outstanding! Pools: Tiny, more for looks. Hot tubes: They use Bromine rather than chlorine so the 10% of us that are allergic to bromine were out of luck. Embarkation and Disembark were smooth. Entertainment: The guest entertainers were all very good and resident staff was also quite adequate, but nothing memorable. Read Less
Sail Date October 2016
I am not a frequent cruiser. However, the purpose of taking cruises was getting away from home to have some relaxing time and enjoyment. Service, food and pleasent surrounding became the major. Seabourn Quest is a small ship. ... Read More
I am not a frequent cruiser. However, the purpose of taking cruises was getting away from home to have some relaxing time and enjoyment. Service, food and pleasent surrounding became the major. Seabourn Quest is a small ship. Comparing to other luxury cruises, Silversea and Crystal I took before, there are not that many public area to explore in Quest. All dining facilities or bars have 2 to 3 hours set hours. Only Square has longer hours to get limited snacks, tea and coffee. Otherwise need to use room service. For us, sitting in the cabin, might as well stay home. Overall appearance of the facilities in the ship were so plain and boring. Don't talk about any interior design. If there were no chandeliers in MDR, with all white curtains, you would think you were in a huge cafeteria dining hall. Such so unappealing, there were very few people used it for breakfest and lunch. We usually would like to have breakfest and lunch in MDR in other ships, but not Seabourn Quest. Overall, the service was good B+ , very professional but lacking personal touch and warmess. We were the one extending ourselves to try to know the staffs and set up some human communication with them. Also staffs in dining always try to be attentive and interrupt the conversation constantly. It was very annoyed and would not happen in any upscale fine dining restaurants. Dining was disappointed. MDR, B, rating, inspiration menu was better than classic, still not inspired enough and creative. Every other day, with Thomas Keller special giving some varieties. Thomas Keller grill C+ we are never the fan of Thomas Keller, especially his bristro style restaurant. Nothing exceptional. Especially the deserts, his nightly special desert in MDR even better and more elegant than the Grill. I will prefer the old restaurant 2 menu than the grill. Colonnade overall C- the choice of breakfast was limited but okay should be B. The lunch hot food buffet was like cafeteria food and not appealing. I tried a couple times and gave up to order daily special or go for cold buffet. The dinners in Colonnade were the worst experiences. Thomas Keller special night remind me Keller's Ad hoc diinner I had but worse. The Japanese night even unbelievable bad. Used fish and chip batter to be tempura batter. Giving two pieces of whole steak with salty soy sauce as teriyaki beef dish. Completely no hint of Japanese favour and called it Japanese dinner night. Poolside Bristro, C, always the some old things everyday. When you had excursion at shore and came back late after lunch time, it was the only place you could have hot food. Nothing worth to mention. Afternoon tea, C, the place setting was nice. Using Mighty Leaf tea that is my favorite at home. But using the same sandwiches and sweets as Square everyday. Only difference was you could not get Might Leaf tea in Square or other places through out the ship. Other eating facilites only served ordinary brand tea bags except room service if you can know the name of the tea for request. One thing was very interesting. By 4:40, staffs already started to collect all unused settings. Looked like it would help to improve the clean up efficiency and killed the atmosphere of afternoon tea. Square, D rating, same sandwiches and sweet everyday, so boring. Entertainment C- , only two outside preformnces for 3 nights were excellent in 10 days cruise. The solon's trio was good. The in-house entertainment were below average. Did not get that much entertainment in the ship. There were few Shore excursions were attractive. However, you paid triple amount of money for 3 hours kayaking if you did yourself. You only got 45mins kayaking time. The hiking in national park in Gaspe only one hour and did not match the description of the excursion. It was so ordinary as we were hiking in the county park behind our home. Fitness center was so small. Worse than some small hotels. Going to walk at shore to have some excercise better than using such small fitness center. I can say the ship does not care to give any one exercise oppertunity or does not think we need excercise. Overall experience did not match our expection of Seabourn would offer. It was so average. Read Less
Sail Date September 2016
The ship is well maintained and the crew were very much better than average. That being said if unusual things came up then the service fell down, even after speaking with the manager of guest services. I had two major issues with the ship ... Read More
The ship is well maintained and the crew were very much better than average. That being said if unusual things came up then the service fell down, even after speaking with the manager of guest services. I had two major issues with the ship 1) the shower is way to small especially if someone is bigger than a small child/person. Nothing the crew can do to change that design flaw. I hope in their new ship someone corrects this, 2) The HVAC in our stateroom whistled and made a constant noise, like you would find in a motel room air conditioner (really annoying). That's when I found out there was no on/off switch. I called guest services and asked for assistance. The ultimate work around was for engineering to manually turn it off (some where they have the capability). The agreement was off at 9PM and back on at 7AM. This happened at best half the time. I made at least 4 calls to guest services to have it turned on or off. I also had the opportunity after filling out a on board survey to speak with the manager of guest services about the situation and he said he would take care of it. It didn't happen same problem some times off when it should have been on etc. I finally just gave up. Very disappointing, my expectations were not met. Some of the stops seemed like a waste of time for what was there. Fix the design flaw of the showers being to small, at least on the next ship Change the HVAC to not make the cheap motel sounds install on/off switches to each stateroom Perhaps more sea days avoiding marginal destinations. Something also needs to be done with the reservation system for Restaurant 2, when we called for a reservation we were informed that we would have to wait for 7 days? we called on day 2 Now I don't know what the system is or if people are just calling and making blanket reservations for every evening but something is not right here. I listed a lot of negatives but I also want to emphasize the positives. super maintained ship, knowledgeable staff, very good restaurants and food quality excellent. Overall a delightful cruise. It comes down to expectations and perceived value. This is a upper end cruise line and therefore more expensive where one naturally has a high expectation level. Even being back home and having a few days to think about it I'm not sure if the value threshold has been met. I gave a rating of a 3 because the cabin issues were really annoying. If it wasn't for that I for sure would have given them a 4 star or perhaps a 5 star. Read Less
Sail Date September 2015
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