We've just returned from a 7 night cruise from Istanbul to Athens on the Encore and overall our experience was good.
The crew are super professional, warm, welcoming and give the impression that nothing is too much trouble.
The ship was familiar to us as we'd sailed on it's slightly younger sister, the Ovation back in 2019. The design of these ships is relatively simple, there are no real ...
We have been on odyssey and encore so this is our 3rd with seabourn. From the embarking to everything else it has been very disappointing. A noticeable reduction in crew, standards of dress code have dropped and are not reinforced when appropriate.
A lot more children than ever before, this is crazy as there are no facilities for children.
Guests arguing over the use of aged laundry ...
We decided to cruise on the Seabourn, having only done one other cruise with them. We did back to back cruises, starting in Barcelona and ending in Rome 20 days in all.Embarkation was good. The ship softgoods (interiors of cabins} very very tired. They were in dry dock during Covid, and it would have been a good job to re-do those dark cabins, with lighter fabric. Our penthouse suite was very ...
Prior to sailing with Seabourn, we had only sailed with Crystal, Regent and Celebrity. A good friend raved about Seabourn so we decided to try sailing with them in the Mediterranean. I want to go over where things shine first. The crew are extremely friendly and give the ship such a social atmosphere. The cruise directors, Clark and Melissa, as well as the beverage manager, Sean, Lindsay, the ...
We were on 14 day Treasures of Adrian cruise on Seabourn Encore on July. This was our first cruise on “ultra luxus” ship. Previous cruises have been lately on MSC Yacht Club, Celebrity Retreat, Mein Shiff X-lounge or NCL Haven. Therefore, we are comparing Seabourn experience to those more than a normal main cruise line experience.
Unfortunately, we found no ultra luxus on Seabourn, hardly even ...
My wife and I have sailed with Seabourn many times and were looking forward to our post-pandemic cruise. However, we were disappointed with the level of service provided by Seabourn and it is definitely not at the superior quality the cruise line used to offer.
First off, the wait staff in the dining areas are all great and diligent as before and so are the cabin service personnel. However, ...
We have about a dozen cruises under our belts split roughly evenly between Seabourn, Silversea and Crystal. Our last cruise was Quest in 2019. Obviously things have changed a bit in the past 3 years and to be clear do recognise that all hospitality venues have had serious challenges whether land or sea based. I did a live blog which can amplify issues so am trying here to take a step back. It is ...
We were on board for 24 days, 10 days with our adult family. The family had not sailed with Seabourn, we had done many cruises with Crystal…my DH & I have over 250 days on Seabourn ….we had so many “not to Seabourn standards” that we are booking a SS cruise next!
The office in SEA had so much trouble with our OBC that one never came thru at all and one came thru on the last day of the 10 day ...
We chose this cruise because we heard/read that this was a top of the line cruise and we wanted to compare to other cruise lines we've sailed with including some European river cruises. From the time we booked the cruise until we actually embarked, communication and customer service was definitely sub par. All correspondence with customer service was by phone with the exception of booking a ...
I will not discuss the noticiable drop in service here, just the Covid situation. Seabourn’s attitude is cavalier at best, not even enforcing their own written rules. On day eight of an eleven day cruise, there were seven quarantined rooms on our floor out of 189 passengers on board. Not a peep or warning from company to passengers.
“Masks are required to be worn on transportation during any ...