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1 Helpful Vote
Sail Date: December 2017
A beautiful ship with excellent crew/staff,smaller than your average floating office block we have been on ships larger,about fifteen hundred people and have no wish to go on any ship that takes three days to load and unload ... Read More
A beautiful ship with excellent crew/staff,smaller than your average floating office block we have been on ships larger,about fifteen hundred people and have no wish to go on any ship that takes three days to load and unload passengers,impossible to find your suite,cabin without a map and compass ,surrounded by thousands of people,takes ages to tender to port,queue for two hrs for food,full of screaming spoilt children,it was an absolute pleasure and we will do it again soon,nothing was left to chance,off ship barbecue/beach days were well organised embarkation and luggage service first class,probly not possible but I would like to have been able to see NBC sports channels on suite TV and a pool table,only this might be tricky unless they invented metallic balls that didnt roll about with the sea ( lol) did hope to see Ross Roberts as we have sailed with him 3 times and he is the complete entertainer,still there is always next time Thank You Alastair and Carolyn Read Less
8 Helpful Votes
Sail Date: December 2017
We normally sail on Crystal, however we were told how nice Seabourn is so we decided to give it a try. It is so underwhelming and disappointing. Stateroom- Suite is very nice. Large and luxurious with lots of storage. I would have ... Read More
We normally sail on Crystal, however we were told how nice Seabourn is so we decided to give it a try. It is so underwhelming and disappointing. Stateroom- Suite is very nice. Large and luxurious with lots of storage. I would have given it 5 stars except for the antiquated small tv. Food- Nothing special and definitely lacking creativity. Menu is the same in everyday in all dining venues. Wine- The wine that is inclusive is absolutely dreadful. They are serving Woodbridge which a very low end wine that can be purchased a Walgreens or any other discount retailer. I don’t think we have drank that since college. So we are having to purchase a bottle of wine each night to even have something drinkable. Spa/gym- Spa shower was back up with water and hair around shower. It was disgusting. Also the treadmills were full of dust and dried up sweat marks. Totally disgusting and I did complain immediately as that is a sanitation issue in my opinion. Entertainment- not too much offered, but that we understood that because it is a small ship. The casino is a joke. The most antiquated slot machines ever. Ship- There are several spiral staircases on the ship. The sides of these staircases are covered with dirt, spilled food etc. so dirty and unsanitary. In general the cleanliness of the ship is very very poor. OK now the positives- There are many areas to lounge around the ship. Very well laid out considering size of vessel. Lots of chairs and lounge chairs with different views. There is a hot tub on bow that’s nice. Putting green is great. Pool area nice. Overall this cruise line needs some serious revamping. Seabourne should be embarrassed calling themselves 6 Star. We will go back to Crystal on our future cruising as they are hands down superior to Seabourne. Read Less
Sail Date: December 2017
I know the caribbean was hit by hurricanes last year.. our stops in San Juan and Martinique were a joke.. The entire towns were both closed .. Nothing and I mean nothing was open .. The small town(Ille De Trois) on Martinique was supposed ... Read More
I know the caribbean was hit by hurricanes last year.. our stops in San Juan and Martinique were a joke.. The entire towns were both closed .. Nothing and I mean nothing was open .. The small town(Ille De Trois) on Martinique was supposed to be really nice and get us away from Fort De France where the regular ships dock.. But there was nothing to do on shore. Now for the food.. unremarkable for a "6 Star" line.. menu was NOTHING special.. The Grill was good but the menu in there never changed for 14 days.. Definitely not what we would consider good food.. had better selections on RCCL and Celebrity.. Seabourn isn't even close to Regent or Oceania which we have traveled on many times.. Service was good around the ship but the beverage selections in the bars needs to be more upscale.. Primary reason for the Two star rating is NO INTERNET included... and the pricing was high.. 4 hours for $39.95 for unlimited it was well over $350 If you are calling your self and all inclusive then include the internet too.. Will be traveling on Regent or Oceania in the future.. Read Less
Sail Date: December 2017
Each ship has its own personality. Having said that as much as we loved this cruise, and we did, the cruise wasn’t as great as sailing on the Quest. This was our 6th cruise on Seabourn and the second ship in its fleet we have ... Read More
Each ship has its own personality. Having said that as much as we loved this cruise, and we did, the cruise wasn’t as great as sailing on the Quest. This was our 6th cruise on Seabourn and the second ship in its fleet we have sailed on. A bit of background. We seldom take cruises under 30 days. We broke with our tradition in that this was 14 day and a holiday cruise to boot. This trip served as the first leg of a 134 day adventure we had planned. The Sojourn is virtually identical to the Quest which we have sailed on prior. That being said we found a difference in our overall experience. We have two theories for this belief. First it is a shorter cruise and the ship’s company doesn’t really have the time to shine. Secondly being a holiday cruise there are most likely more groups sailing together making mingling more difficult. A corollary to these theories is that ship’s company reflects the guests attitudes. Having said that our overall experience was excellent. We met some wonderful people and had great conversations. We prefered the colinaid to the restaurant. The wait staff,wine stewards and matredee were not only attentive, but friendly as well. We always felt welcome which frankly was not as true in the Restaurant. As the cruise progressed thing improved Would we sail Seabourn again, absolutely. We love the cruise line. Read Less
13 Helpful Votes
Sail Date: December 2017
all dining venues close at 8:45. If you want something to eat later--only room service. Food quality not nearly as good as Crystal & Regent (& even main stream lines like Princess) NO vegetables. No one ever knew if beef was ... Read More
all dining venues close at 8:45. If you want something to eat later--only room service. Food quality not nearly as good as Crystal & Regent (& even main stream lines like Princess) NO vegetables. No one ever knew if beef was farm raised or if the fish was wild caught or farmed. The Grill was the best of all the dining. There were vegetable sides on the menu & the food was much better. The enrichment activities were average except for the bridge instructor Denise, who was the best of any cruises on which I have sailed. Service was mediocre at best. The bartenders were elated when asked for a glass of champagne rather than having to mix a drink. The Ventures snorkeling excursion was at a beach--not the usual kind that take you to an area in the water where there is colorful aquatic sea life The best part of the cruise was the Thermal Suite. The heated stone beds, sauna & steam plus a private deck with cabanas--& it was always empty. Maybe that is why they had no bar service there. When i tried to get service & said i was on the outside deck of the Thermal Suite, they had no idea what I was talking about. This was my first cruise on Seabourn & it is also my last. I'll stick with Crystal & Regent, which are both far superior. Read Less
Sail Date: December 2017
we chose this cruise because we did not want to drive australia and new zealand but still wanted to see both countries first hand. the ship is not even one year old and is deluxe. we arrived in sydney 3 days early and did our own ... Read More
we chose this cruise because we did not want to drive australia and new zealand but still wanted to see both countries first hand. the ship is not even one year old and is deluxe. we arrived in sydney 3 days early and did our own exploration. the food was very good and the service was usually but NOT ALWAYS, responsive. breakfast was a challenge to get FAST service and especially hot coffee (a bit of an irritant to those of us needing their caffeine fix). the staff, except for the excursions department, was very responsive. the seabourn guest services department in charge of excursions was a BIG disappointment. we could not get permission to disembark at milford sound to dunedin BUT we know of passengers that did get permission to disembark!! A DOUBLE STANDARD THAT HAS NOT BEEN EXPLAINED BY SEABOURN!! since this was an area of new zealand we wanted to explore ourselves, it was a bitter disappointment!! and another excursion in wellington was NOT executed as described in the excursion brochure and it took 3 inquiries for seabourn "guest services" to refund payment for our lost day. it seemed as the seabourn excursion department was intent on making a profit instead of enhancing our cruise experience. dining was very good but not better than expected from a highly rated cruise line. entertainment was good. service was spotty but mostly good. Read Less
12 Helpful Votes
Sail Date: December 2017
We cruised from Singapore to Sydney to experience the ship rather than the Itinerary as we had sailed this section 3 years ago on the Odyssey. Overall the ship was not of the highest standard possible. There were a number of rust spots on ... Read More
We cruised from Singapore to Sydney to experience the ship rather than the Itinerary as we had sailed this section 3 years ago on the Odyssey. Overall the ship was not of the highest standard possible. There were a number of rust spots on some of the pipes above our balcony which had left a stain on the balcony wall. This stain remained the entire cruise. One of the emergency exit signs fell off the wall near the whirlpool on deck seven and lay on the ground for 3 days until we advised an officer doing a deck inspection. The sign was not affixed to the wall but sat on top of the fire hose box and then fell to the ground again. A number of the towels in the pool area had rust marks on them and at least one towel in the gym had a hole in it. Somebody clearly is not doing their overseeing job correctly. We started by eating breakfast and lunch on the lower deck of the Colonnade. The service down there was that poor that we eventually left. The service on the upper deck was much more efficient. Clearly the waiter on the lower deck was just waiting to get to Sydney to finish his contract. One night I ordered green beans with my dinner in the Colonnade only to be informed that they had none, yet there was a green bean salad the next lunch day and we had not been to port in between. Similarly I was severed a Chocolate Pot de Creme with out the cream and there was supposedly no Malibu Rum on board from 2 days after Singapore. Again somebody does not appear to be doing enough supervision. My cabin robe had a stain on it from spilt food day 1 and was not changed for 17 days, 2 nights we had no chocolates on the bed at night and one time change was not done on the cabin clock. Again I point the finger at poor supervision. The breakfasts were continually overcooked and meat was of a various degrees of finish. We both ordered a dish medium, one came burnt the other dripping blood. When I raised this with the Executive chef he said that was not possible and wanted to put the blame on the waiter. After having Julia Gillard on board as a guest speaker who is Chairperson of Beyond Blue the "comedian" the next night proceeded to make jokes about a subject which is a major cause of depression in older men. The same "comedian" sat near us at dinner and proceeded to harass each waitress that served him. Shore excursions were ridiculously expensive. I broached most of these subjects with senior officers with no response and also in my post cruise survey to Seabourn. I am yet to hear from Seabourn. Read Less
Sail Date: November 2017
An excellent cruise and a very nice cruise ship. This was a three week, all-inclusive cruise with six days of shore excursions. There was entertainment every evening and lectures given by the guides throughout the day. The rooms are ... Read More
An excellent cruise and a very nice cruise ship. This was a three week, all-inclusive cruise with six days of shore excursions. There was entertainment every evening and lectures given by the guides throughout the day. The rooms are spacious and many have a balcony. Each room has a safe and refrigerator. There is also laundry service either using the ship's or the free washers and dryers on deck 5. The shore excursions were reasonably priced and some last all day. We were not disappointed in any we selected. Some tours are history based and others are to see the various penguins. The cruise included a parka and backpack for you to keep and both are very good. They suggested various clothes to purchase and I found them all necessary. The wind can be very cold when you are riding the zodiac from the ship to the shore. I needed the two layers of thermal underwear for my legs more than my top. The parka provided kept me warm. You do need to cover your face and neck to prevent from wind burn. The snow can be quite blinding so eye protections is a must. I rented the boots and my feet never was cold. I also rented the hiking poles. They offer internet onboard at a fee. It worked throughout the ship and better when you were in a port. At best it was slow. We found Vacations to Go offered the best deal for the cruise. Read Less
2 Helpful Votes
Sail Date: November 2017
We had 12 fabulous nights on the Seabourn Odyessy . After sailing on her in August 2016 we were intrigued to see if it would be as good as our first time on this vessel . YES it was ! What surprises us are some of the negative reviews ... Read More
We had 12 fabulous nights on the Seabourn Odyessy . After sailing on her in August 2016 we were intrigued to see if it would be as good as our first time on this vessel . YES it was ! What surprises us are some of the negative reviews and i sometime wonder if they were on the same vessel or perhaps their expectations differed from ours. We found the service friendly and helpful , particularly once we and the crew got to know each other better . We had some absolutely classic moments where the wait staff knew our drink choices and also seating preferences down to the brand of Vodka / Chardonnay we enjoyed . Our room attendant Jade was the best. Our room was serviced before 9am every day which suited us to a T . Nothing was ever a problem and she kept our sparkling water/ liquor replenished daily . The restaurant was consistent with its service and food quality . We had breakfast and lunch here occasionally and enjoyed the change from the Colonnade and the Patio Grill. We had dinner twice at the Thomas Kellar Grill and enjoyed both occasions however we loved Restaurant 2 that's no longer available more , bit that's life . The Colonnade had some great theme lunches , the German lunch was a highlight with Roast Suckling Baby Pig. For us the absolute highlight was the Champagne and Caviar in the Surf day at Carambola beach. It surpassed anything we have ever done on any Cruise anywhere . The attention to detail is a credit to the staff with a very inviting private beach side setting on Carambola Beach . With over 700 Char grilled Caribbean Lobster and eye fillet Steak this was a day to remember. We had Complimentary Watersports along with the famous Caviar and Champagne in the Surf. The entertainment was superb and noticeably better than our last cruise , congratulations Seabourn for that improvement . Seabourn Odyssey is for relaxed well traveled individuals who can can laugh at themselves and enjoy the finer things in life. Its a one class vessel with all restaurants/facilities available to all . Read Less
2 Helpful Votes
Sail Date: November 2017
This was a 10 year wedding anniversary cruise and was a bucket list cruise and the price was right for the amount of days. Roundtrip Miami was a plus rather than having to fly to Barbados or St. Martin. First of all, let me say that I ... Read More
This was a 10 year wedding anniversary cruise and was a bucket list cruise and the price was right for the amount of days. Roundtrip Miami was a plus rather than having to fly to Barbados or St. Martin. First of all, let me say that I have been LIVING this cruise through YouTube videos and was thrilled beyond anything to be cruising with Seabourn. Check in was too slow. "Bob" needed much more computer training and kept waiting for the Seabourn rep. next to him to help out. Each rep. to either side checked in 3-4 couples and we were still waiting to be checked in. One issue is that 'Bob' put my husbands passport info and credit card info under my name and didn't know how to correct it. Next, walking onto the ship were several hello's, but there was no one there with a tray of champagne welcoming you like the videos. Though I'm not a big drinker, was a little disappointed. Our cabin was large and lovely. My couple of requests from guest services were not fulfilled. Smart Water and one pint of Jeni's Brown Butter Almond ice cream. Also, my husbands Glenfiddich not there. However, there was a bottle of Jim Beam Bourbon with a note card (unfortunately, it was for the person in the next cabin!). Ok, we will live, no big deal. Bathroom nice and roomy. Minor issues - toilet seat should have been wiped better and vanity had a couple hairs on it. Hmmmm. However the biggest issue was our shower. There was a horrible stench coming from the shower. By the fourth night, I gagged and went to dinner with no make-up. Over the first 5 or 6 nights we had a total of 4 plumbers try to remedy the issue. It calmed the stench down, but it never went 100% away. I heard two other cabins had similar issue as well. After all the above, our room stewardess came over with flowers and........a bottle of Glenfiddich for my husband! Our room stewardess was new, her 2nd cruise. I wondered if the new stewardesses had the lower decks, 4-5, while the more experienced had the higher decks. Other passengers we met felt the Odyssey was more of a training vessel, I can see that. Pool waiters gravitated to the 'regulars' and so it took a very long time to be acknowledged to get a drink. In the back of the ship at the Collonade, the waiter introduced a waiter in training. I did receive my Coke, my husband never did get his water! What is very nice is receiving the next nights dinner menu in your cabin each night. The majority of the time it was right and I'll leave it at that. The Herald is the daily paper with all the happenings. I showed up for a facial talk at 2pm in the Spa as stated in the Herald. I was told 'no there is no talk'....long story short - that was a mistake and the girl who gives the talk was on her day off. I did win the $150 grand prize for the spa. I didn't bother looking at the letter until right before using it for a facial. It actually 'expired' on November 10. The cruise didn't start until Nov. 11. Oops, again. The facial was $219 and so I had to pay the difference $69, no problem. Unfortunately it felt like at $69 mini speed facial. After I made myself clear I was not purchasing the products (which they get credit for) she quickly gathered her things and advised for me to meet her at the front desk. Now I've had enough. For the first time ever, I did not leave a tip. This was so different than the facial I had on Crystal in May, so luxurious and relaxing, I had it twice on my 14 night Crystal cruise. The Thomas Keller Grill was indeed a highlight. Lobster Thermidor superb as the Rib Eye. From start to finish, and a Lemoncello, absolutely superb, both service and food. Our Cruise Directors Ashley and Chris were Super Excellent. I adored the comedian Dale Gonyea - how refreshing and creative. The four singers - we enjoyed them so much. They are so talented I hope they achieve their dreams. The Internet guys Franco and Juron were so wonderful, a true GOD send. The food portions are small, but I liked that. It's a cruise, you can always ask for more. How I would sum up this cruise is that the passengers, as wonderful as they were, they know their wines and spirits. Ordering pre-dinner wine, appetizer wine, first, second, third course wines, then entrée wine and whatever in between. I found the passengers enjoying their books and pool time. Only 2-4 couples ever danced at any venue. This was indeed certainly different from our Crystal cruises = those people are so much more livelier and live it up, all ages. So even though there were many oops/issues, in time I might try them again. It's just that between Crystals new cruise ship being built and Virgin's as well, I look forward to both of those. For now my money is better spent on Oceania and Crystal. Our Oceania cruise last December was flawless and actually surpassed Crystal. Read Less
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