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3 Helpful Votes
Sail Date: October 2018
7 Night Greek and Italian Jewels on Seabourn Odyssey Perspective: This was our 30th cruise. We were first time cruisers with Seabourn and received the first time OBC of $400, thanks to the Cruise Critic Seabourn Board. This cruise ... Read More
7 Night Greek and Italian Jewels on Seabourn Odyssey Perspective: This was our 30th cruise. We were first time cruisers with Seabourn and received the first time OBC of $400, thanks to the Cruise Critic Seabourn Board. This cruise had a port of call each day so we did not get to enjoy all that Seabourn offers. But they did take very good care of us.  Pre-Cruise: We booked airfare through Seabourn. They are a Carnival Corp line, so there was significant savings doing cruise air. We were booked on Delta with flights operated by Air France and Alitalia. The Air France flight used a Boeing 767, which had the least space of any economy seat we have ever experienced. Later, the Alitalia Boeing 777 economy class was fine, but the Air France 767 was miserably cramped. Will avoid the 767 in the future, just to be sure. On a positive note, there was no air deviation fee to book additional days before or after the cruise. We arrived in Athens 3 days before our cruise. Used a taxi to hotel because of luggage. Enjoyed sightseeing and dining in Athens. Started early and ended at about dusk. Fall is less crowded, so was able to keep a distance for safety. Never felt unsafe, but as in all tourist cities, DH always kept a death grip on his wallet and phone. Purchased the Unified Ticket to visit Acropolis and additional sites. Embarkation; We again used a taxi to the port to help with luggage. Arrived at port around 11:30. Seabourn waiting area was not open to passengers. Waited in the port area. At about 12, we were allowed into the Seabourn area where there was cold water available. Check-in started shortly before 1:00 and went quickly. Went onboard to the back area of the Colonnade for lunch. Rooms available at 2. Cabin: Cabin was an ocean view suite. Was setup with one requested liquor and cold Champagne. Was missing one liquor and sodas requested. Since we never drank any alcohol in cabin, we did not note the problem. We only drank bottled water in cabin. On arrival to cabin, safe was not working and there was leak under one sink in the bathroom. Both fixed by dinner. Cabin service was excellent. Even on short port intensive cruise the extra space in the suite was very nice. Room service breakfast was setup nicely with plenty of room to enjoy. Room to dress for dinner was excellent – makeup area, large closet, and room for two to sit, walk or stand throughout suite. Food: Beverages - We never purchased a beverage because the included options were excellent. We normally carry on wine to insure our favorites. Research on Cruise Critic revealed that the included wines by the glass would meet our needs, which they did. Wine service was prompt and thoughtful including finding our favorites and opening new bottles of the included wines from previous nights. Never had to wait on wine service. Enjoyed the cocktail service in the bars and on deck. Staff made sure to offer Thomas Keller cocktail the night we dined there. Observation Lounge seemed to be place for those who really are into mixed drinks. Bartender even visited tables to get feedback about drinks. Specially prepared cocktails were brought to the Patio and pool area in the afternoon, which were very hard to resist. Even had beverage service at the hot tub on the front of the ship. Coffee was excellent. Enjoyed espressos and cappuccinos in dining areas. The Seabourn Square provided barista prepared specialties as good as any coffee house. Also served light bites. For Breakfast, we used room service most days since we needed to be off the ship around 8. The Restaurant and Colonnade opened at 8am and 7am. Used door hanger to order. All our choices were present. Food delivered on time, warm, and setup nicely. Best room service ever experienced. Did one breakfast in The Restaurant which was perfect. Two breakfasts in the outdoor area of the Colonnade, used a mix of ordering from wait staff and buffet, perfect as well. For lunch, we were never back on ship by 2 so the choice was the Patio or room service. We ate every lunch at The Patio, always freshly grilled fish and comfort treat like slice of pizza or burger. Excellent table service for wine and food ordering. When they were crowded, they setup more tables. Dinners were elegant affairs for us. We dressed elegant to formal each night. We had Thomas Keller reservations the first night as it was the only reservation available ahead of time before 9pm. It was a good choice for the first night. Best meal on the cruise for our tastes. An officer had recommended the lamb and was correct. Lobster as the appetizer followed by lamb was one meal. Salad and New York Strip for the other meal. Cocktail and wine service was thoughtful and encouraged. Food was paced nicely. Waiter recommended the Coconut Cake and the Chocolate Cake, was served half a slice of each presented on two plates. Another night a couple tried to add us to their reservation and were told the restaurant was totally booked; so reservations can be tight. Two dinners at Earth and Ocean. – Quiet and casual. Portions are small and options are creative. Great choice for a lighter meal. Remaining meals at The Restaurant. – Ate 4 meals here. All were excellent. Service was slow one night; staff team seemed a bit new. Went to one hosted dinner which was very enjoyable. The only drawback was that the area in the middle of the dining room made it difficult to hear at this large table of 8. Table was hosted by two of the entertainers who were very social and made the evening special. Regarding the menu in The Restaurant, the descriptions and choices as read on the menu do not do justice to the wonderful food. The actual items served were very well prepared and presented. Entertainment: We did not participate in many activities since we were in port each day. Can not comment on any of the daily items such as lectures and trivia. We did go two shows, one was a fairly typical cruise ship style show and the Tim Rice show was fantastic. The lounges at night had very good music. The deck dance party had to be moved indoors to The Club. We enjoyed the music and dancing with the entertainment staff. Volume of the music was at a nice level for dancing and yet one could get farther away and converse over the music. Staff and officers were very friendly and mingled. The gym is nice. Good variety of equipment. On the Odyssey there is no charge for the locker/changing room, showers, steam room and sauna. They were very nice and clean. My one visit, I was the only one in the area. The hot tubs and pool usually only had a few users. Did not use the internet or casino. The one blackjack table was 6/5 BJ, even though multi-deck. Seabourn Square is very nice with the library and sitting areas. Middle area for excursion staff offices. Disembarkation; Prepaid for a shared shuttle to hotel in Rome, approx. 38 euros each. Left ship at 8:45, shuttle arrived at the exact time agreed 9am. Arrived at hotel at 10:45am. Lunch then Vatican Museum tour at 1pm. Stayed an extra day for the Borghese Gallery. Heavy rain in the AM kept us from touring the Borghese gardens. In the evening, we used the Rome metro to tour sites at night. Very nice to see the Coliseum, Trevi Fountain, and Piazza Navona fountains at night. Summary: Seabourn is all that the marketing claims. We enjoyed their cruise experience so much that it now changes what we look for in a cruise. Having never to think about costs onboard was much more enjoyable than imagined. Small ship with great space ratio was a big plus. The Seabourn Service is incredible; the staff is professional and caring. Their service is based on training and pride; they have no expectation of compensation from passengers because the gratuity is truly included. In the future we will evaluate what cruise we book to get close to our Seabourn experience if the itinerary and value are there; otherwise we will book Seabourn. Can’t give a higher rating than that! Read Less
2 Helpful Votes
Sail Date: August 2018
Chose this cruise because of the varied small port itinerary. Was not disappointed,all of the ports were good and some such as Kotor and Nafplion were brilliant, The only exception was Venice which with six ships in was a zoo. We ... Read More
Chose this cruise because of the varied small port itinerary. Was not disappointed,all of the ports were good and some such as Kotor and Nafplion were brilliant, The only exception was Venice which with six ships in was a zoo. We have cruised with Seabourn twice before and they were better this time than on the previous two trips.(I also think that they have become a little better than Regent and Silverseas with whom I have also cruised in the last year.) The food was excellant and very varied and the matching wines well chosen. The nightclub on board is good and is something Seabourn do very well. All the staff on board were happy and the service very good all round. I can also recommend cruising out/in from Athens as it’s a lot less manic than Rome Or Barcelona. The clientele on board were generally very pleasant in a fairly low key way. About half were American with then the Brits and Aussies making up a reasonableContingent. Read Less
2 Helpful Votes
Sail Date: July 2018
My husband and I (mid-fifties) had wanted to visit Venice for many years and thought a cruise that started in Venice would be the perfect way to see it as well as some other interesting places. We did two nights in Vencie pre-cruise in a ... Read More
My husband and I (mid-fifties) had wanted to visit Venice for many years and thought a cruise that started in Venice would be the perfect way to see it as well as some other interesting places. We did two nights in Vencie pre-cruise in a great hotel, the Palazzo del Giglio, easy to access from the Alilaguna water bus stop and near San Marco square. On our full day in Venice, we did a tour with the Roman Guy of San Marco, Rialto Bridge area and Doge's Palace, which I highly recommend. We splurged for a private taxi boat to the pier on embarkation day. Embarkation in Venice was long - not due to check in which was very quick, but due to where we were docked - it took getting on and off two shuttle buses. There were 7 ships in port that day so I am sure that was the main issue. We had booked a V1 guarantee and found out the week before we boarded that we had been assigned a handicap room on deck 8. The cabin was the biggest we have ever had on a cruise and was very nice, if quirky. The ship was beautiful, spacious and very well maintained. Dining was good - some restaurants had better service than others, but the quality of the food was always great. Best meal on the boat was in The Grill - excellent wine, steak, dessert and the service was exemplary! The entertainment that we experienced was always good, but we did not make every event. One of the fun things we experienced on board was watching two World Cup games with our fellow shipmates. That was a great opportunity to bond with fellow passengers and people watch! We ordered breakfast to our room twice - one was perfect, the other not so much. It was late and not complete. Four visits from the wait staff before we had it correct. Service overall was hit and miss - there were times finding a steward or waiter was more work than it should have been. There is a fine line between too pushy a bartender on ships where gratuities are added and having to go flag one down on a ship like Seabourn where gratuities are included in the fare. We had a massage in the beautiful spa which was very nice. We also worked out in the fitness center which was the nicest one I have seen on a ship. The ports were great and very different. We did one excursion through Seabourn that was absolutely first rate, the hydrofoil to Albania from Corfu to visit the Butrint ruins. We wanted to book a second one but waited too late and there were no spots available. In that port, Vodice, there was VERY little to do on your own so that was really the only disappointing port. A recommendation to Seabourn would be to anchor in Sibenik, as there seemed to be more to do there, or provide more spaces on the ship sponsored excursions. Another highlight port was Nydri, where we rented bikes and rode, then hiked, to the Nydri Waterfalls. A really fun on-your-own excursion - we felt like locals!! One tip for the port of Gythion – there is a lovely beach that the local advisor on board will suggest for a relaxing beach day but take a cab – she told us it was a safe 2 mile walk but it was anything but!! We survived to tell the tale but it was harrowing, and once out of the port area there was no flagging down a taxi. Disembarkation was very quick and smooth. We easily got a cab to our hotel in the Plaka, the Palladian House, a lovely old home on a beautiful square, and spent a lovely day and evening walking around Athens and drinking in the ambiance. Overall, it was a great vacation to a beautiful part of the world on a lovely ship. I give it 4 stars overall, my husband says 3.5 stars. His expectation was so high for the Seabourn brand, so while the trip was great, it fell short of his expectation. Read Less
2 Helpful Votes
Sail Date: June 2018
After cruising with other lines we learned what we didn't like and what to look for in our next cruise. And trust me it was hard to convince my husband to take another cruise after our last disaster on another cruise line..Royal ###, ... Read More
After cruising with other lines we learned what we didn't like and what to look for in our next cruise. And trust me it was hard to convince my husband to take another cruise after our last disaster on another cruise line..Royal ###, I did my research and we settled on Seabourn. It was the perfect time of the year and where we and our friends wanted to travel. Upon checking in we were greeted with champagne, walked right up to the service desk, everyone was so helpful and friendly. There were 2 gentlemen checking in the same time we were, and they shared "how much they look forward to the this cruise every year". Upon entering the ship, our room was not ready we had the Spa Penthhouse Suite 1093, so we decided to have some lunch and drinks. During this time we got to the know staff and they us, the food at lunch was excellent. By the time we were able to check in to our room my husband Mike and Big Mike knew every staff member working the poolside...whIch I'm grateful because my husband had the darnest time finding our room and luckily 2 staff members knew where to take him. But that is another hilarious story. Our room was right on the back of the ship, the best view of all! It was spacious and contemporary design. The bathroom was enormous..and a walk in closet! Hello my friend! We did have small issue, one of our suitcases was damaged during the transfer, we shared this with our steward and right away Zonett took care of the issue and we were issued an onboard credit that afternoon. Our trip was amazing, personalized and the staff was amazing! The food was excellent, onboard live entertainment was marginal but I would rather be sitting on my back patio with my husband and friends having a very nice glass of wine discussing the day we had or what tomorrow will bring. We also met so many new friends, whom we still in contact with even today. Due to the excursions and activities on the ship you get to know everyone and by the final night we were sitting in the pool area for the open dance party, I think we pushed all the tables together to accommodate 26 people...we had so much fun that night! It was truly memorable. All the men went out dancing ...some sort of man dance like they were driving a car...not sure but it certainly had all the other guests laughing. It was so nice not to have worry about upcharges, or buying beverage packages or paying for specialty restaurants. I want to enjoy my trip not constantly think about pricing. With Seabourn, if you want Steak and Lobster, you get Steak and Lobster no extra charge. If you want 5 scoops of ice you can have 5 scoops of ice cream no question asked and never a bill! Plus the best part is no cheesy formal night photos. Our room steward, Zonett, was amazing, Every day she left little notes for us, and it truly made our trip extra special. By the end of the trip, we knew everyone and they became family. I was so sad to say goodbye to her. We and all of our friends were completely spoiled by Seabourn! And my husband has required we only cruise with Seabourn which I am booking now. If I could give Seabourn10 stars I would. Read Less
2 Helpful Votes
Sail Date: June 2018
21 Day Aegean & Adriatic Odyssey Cruise - fantastic itinerary. There is nothing much to improve on, the options for dining are plentiful, treated like royalty by all levels of Crew -from the Deck Crew to the Captain. I don't ... Read More
21 Day Aegean & Adriatic Odyssey Cruise - fantastic itinerary. There is nothing much to improve on, the options for dining are plentiful, treated like royalty by all levels of Crew -from the Deck Crew to the Captain. I don't know how you can get much better, the training of the Crew by Seabourn is excellent, and they promote well from within. We had the Britain Got talent Winner-, young magician Richard Jones as one of the entertainment and he was excellent. Bar service and restaurant service was top notch..they still call you by name and walk to the table when able, and Francois, the Bar Tender from the Observation Lounge was outstanding. Itinerary allowed for 2 sea days, so kept pretty busy on shore other days which was fantastic. Along with the usual highlights such as Santorini ( although they should spend till 11pm in that Port to allow good time for passengers to tranverse up & down), some real standouts included Monemvasia, Syvota, Zadar in Croatia, Malta & Gozo - these were spectacular and Seabourn was able to get their smaller ship in. Watersports days from the back of the Ship are an added bonus, along with Shopping with the Chef, and open Caviar orderings available! Read Less
2 Helpful Votes
Sail Date: September 2017
We chose this particular cruise line as we have sailed several times before with Seabourn and it has been excellent. We chose this particular cruise because of the time of year, and the ports visited in particular the Greek Islands, ... Read More
We chose this particular cruise line as we have sailed several times before with Seabourn and it has been excellent. We chose this particular cruise because of the time of year, and the ports visited in particular the Greek Islands, Croatia and the Dalmatian coast. Our cruise was made up of three cruises. Boarding was very good as usual and always great to meet the pleasant and welcoming crew. Our cabin was exactly as we expected it to be. We had a forward cabin on the 5th deck ( cabin number 511 ) and this proved to be a bit of a problem when the ship was mooring rather than berthing in an actual port. The noise and vibration of the anchor dropping and /or then raising in the evening was very noisy and intrusive. In previous trips although we were on a forward cabin we did not have this problem.The cabin itself was kept very clean and tidy by our stewardess and the bed as usual was extremely comfortable. Our breakfast every day was in the Collonade Terrace and was made especially enjoyable thanks to our favorite waiter Andre van der Spuy. Andre made a special effort to make us feel happy and could not be more obliging. We dined every evening at The Restaurant in deck 4. Service was impecable. The food was generally very good particularly steaks and fish. Desserts were not up to the same standard. We ate also twice at the Thomas Keller grill on deck 8 and the food was very good as well and service was outstanding. Activities on board were minimal. We really enjoyed the trivia afternoons when they were available. We went to a couple of lectures by Ambassador Karel Kovanda which were excellent. We also were lucky enough to be invited to share a couple of meals with him and his wife Noemi. Evening entertainment we did not attend many as we tended to linger over our evening meals with other guests. Guest services were excellent and would help in every way they could. Disembarkation was very easy and we were allowed to stay longer on board as we were not flying out of Barcelona until the evening. All in all an excellent cruise and recommend it. Read Less
6 Helpful Votes
Sail Date: October 2016
This was our second time with Seabourn...and the second time with Odyssey. Originally this cruise was supposed to go from Athens to Istanbul but it was changed due to troubles in Turkey. Still it was worth it as we went to several Greek ... Read More
This was our second time with Seabourn...and the second time with Odyssey. Originally this cruise was supposed to go from Athens to Istanbul but it was changed due to troubles in Turkey. Still it was worth it as we went to several Greek Islands including Crete, Rhodes, and Mykonos. Ship: Just the right size with a super friendly staff. Not really any change than the first time we sailed which was during the summer of 2015. Cabin: Very nice and very roomy. Service in the cabin was extraordinary. Dining: Food is always excellent. We ate in Restaurant 1 and Restaurant 2. We also ate on the patio for lunch a number of times and in the buffet. We had room service for breakfast every day. Excellent service. Entertainment was fun and also interesting. They had a speaker who talked about the various islands we explored. As I said, service throughout was excellent. Ports were wonderful and the excursions were quite interesting. We'll be taking the Odyssey again this summer from Rome to Barcelona. Read Less
19 Helpful Votes
Sail Date: October 2016
We booked Seabourn's 7 Day Cruise on board the Odyssey from Venice to Athens and could not be more pleased by the experience. While nothing is perfect, and there were some bumps along the way, this was by far the best cruise ... Read More
We booked Seabourn's 7 Day Cruise on board the Odyssey from Venice to Athens and could not be more pleased by the experience. While nothing is perfect, and there were some bumps along the way, this was by far the best cruise experience I had and plan on taking more Seabourn cruises in the future. We arrived in Venice, Italy one night before embarkation. While we did have about a day to explore the city, in hindsight I would had liked one more day. We stayed at the Splendid Hotel in Venice which was a great location to see a lot of attractions in the heart of Venice. The hotel was great and our room was much bigger than expected. If you do stay here I highly recommend taking a water taxi directly to and from the hotel if you have a lot of luggage. We did have trouble with embarkation. It started when we asked the hotel about the best way to get the port. They recommended a private water taxi for $100 Euro. They also told us we could take the water ferry from the Rialto Bridge for $15 euro per person. We cheaped out and that was a mistake. We asked the hotel which stop to get off and they said Tronchetto. We asked the people on the ferry and they said the same, which would have been correct if the ship was at the main terminal. But since the port was so busy that day, the Odessey was at the San Basillio terminal, which is a much different ferry stop. So after a lot of walking, some panic and a $20 euro taxi ride around the port, we got to the right place. Problem was it was late, a little after 4:00pm, and the Italians inside the terminal said the boarding process was now closed. After some more panic, and a lot of back and forth in English and Italian, they reluctantly let us on board where we started the check in process. It was a very tense hour and at one point we felt like we might actually miss the boat. But in the end we got on and the Seabourn staff were very welcoming. Once we were checked in we immediately went to the mandatory safety meeting with the rest of the passengers in the main restaurant. It was there I realized that we were on a much smaller cruise. All 400+ passengers were there for the safety meeting. Once the meeting was over (about 15 minutes) we were allowed to go to our room. Our room was great. Much bigger than some hotels I have stayed in Europe, New York or San Francisco. About five minutes after we got into our room, our stewardess came and greeted us with gifts. It was a really nice touch and made us felt welcomed. About five minutes after that, the ship’s on board guest services called to ask us about the embarkation. We told them what happened and they apologized. That night we sat in the observation bar and watched the ship leave the beautiful city of Venice. Then we went to the main restaurant for dinner and had amazing steaks. I found the food at all of the restaurants on the ship great. We had dinner at all three during the course of the cruise. The main restaurant had a solid menu. The colonnade had different themes every night. And Restaurant 2 is defiantly worth a visit or two. We had lunch many days at the Patio Grill, which was very good. We hit the colonnade only twice for breakfast, but both times were good with a very large selection of breakfast items. I liked that you could hit the buffet or order items like eggs and pancakes to order. It might sound strange but I prefer to order my scrambled eggs fresh versus getting them from the buffet line. On our first full day on board we took a tour of the galley with the head chef. He was great and showed us where most all of the meals were cooked. He talked at length about the process they go through to insure the quality of the food. He even told us they fly all the meat served on board from the US to make sure the quality of the meat is the highest possible. The head chef also told us they do source seafood from local vendors at some of the ports they visit. What was also impressive is that the ship bakes all the bread and pastries daily on board, only bringing in gluten free products from the outside. What we really took advantage of was the room service. We had breakfast in the room five of the days during the cruise. The night before we would fill out a card and leave it on the door before we went to sleep and the next morning the waiters were there with everything we had ordered. We even tried to stump them a few times with special orders, but they handled it flawlessly. I will say they were prompt. While the card gave 15 minute time frames for delivery, they were they a minute after the initial time. For instance the first day I asked for 7:00am to 7:15am. They were there at 7:01am, I had not even gotten out of bed yet. Every time we ordered that was the result. It was great. We also ordered room service after a late night of drinking and dancing. I ordered a cheeseburger at 1:30am. I swear I had just hung up the phone and a waiter was there with a perfectly cooked cheeseburger. It was impressive. As far as the alcohol and wine served on board, it is all top notch. They have a wide selection of beer and hard alcohol. The wine served at dinner was better than most restaurants. There are some premium wines and alcohol you can purchase, but honestly the regular selection is so good you really don’t have to spend extra money. The pool area is not the biggest, but it is nice. So is the spa. I had a wonderful couples massage with a ritual bath after. The bath is outside in a private area that overlooks the sea. The Spa also has nice steam rooms and saunas to use after your treatment. I did not use the gym, but I did stop by. It is not very big, but it had a nice selection of equipment. They also offer different classes like stretching, yoga and palliates (free of charge) in both the morning and in the late afternoon. The entertainment on board was OK. The shows were entertaining, but not spectacular. The best was probably the magician, who performed twice, each show was different. The club was OK, not too wild or crazy. The casino is small with only roulette, black jack, three card poker and some slot machines. One pro tip, You can take your winnings to Seabourn square (the reception area) and put your winnings (if you have any) towards your bill. I did not know that and cashed out at the casino receiving U.S. dollars. We didn’t really participate in any of the other activities so I cannot comment on them. I will say the passengers on board were mostly adults, and most were of the retirement age. That’s not to say it was filled with retirees, but there were not a lot of families with children which was nice. Given the quality of the service and the time of year we traveled it was not a cruise for families. The cruise went from Venice, Italy to Athens, Greece. Our first stop was Primosten, Croatia. We didn’t book an excursion and spent half the day walking around the small island. After a drink we opted to head back to the boat and spend the afternoon at the pool. It was truly relaxing. Day two took us to Dubrovnik, Croatia. We booked our own tour online and took the shuttle bus from the port to the old city. Once there we went on a Game of Thrones tour which was great. If you’re a fan of the show I highly recommend it. Unfortunately it started to rain very hard so after the tour we returned to the ship and did not get to spend a lot of time in the old city. Day three we went to Corfu. Once again we skipped the cruise excursions. We rented a car right at the cruise terminal from Hertz and drove around the island. It was a lot of fun and we got to see a couple of the villages and beaches around the island. We ended the day walking around the Old Town Corfu. Day four was Nydri. We had an excursion booked, but it was canceled due to weather. I will say out of all the ports, Nydri was our least favorite. While we did get off the boat, I would of rather spent the entire day on the ship. Day five was Olympia. That day we took the Seabourn excursion “Best of Olympia” tour. It was really wonderful and our guide was engaging and informative. We went to the birth place of the Olympics and to two museums to see some of the artifacts found at the site. The tour included a delicious traditional Greek lunch at a lovely restaurant just outside of the new city of Olympia. Then we had about a half hour to walk around and see the new city. Day six was probably the biggest surprise, Monemvasia, Greece. Words cannot express how amazing and beautiful this small town really is. We had originally thought we would spend about two hours in the town and head back to the boat. We ended up spending almost the entire day exploring the town including a challenging climb to the top. It was a breath taking view on a sunny day. We had lunch in the old city which was quite good. My only regret about that day was not taking a bathing suit and towel for a swim in the Aegean Sea. Our last stop was Athens. This is where our time on the ship came to an end. Disembarkation was a breeze. We had a transfer to our hotel arraigned by the Seabourn staff. It was simple and fast. It could not be better. Athens is amazing. We only spent a day there, but could have easily spent three. Seabourn is not cheap, but you really get what you pay for. The nice part of the cruise was pretty much everything was included, our bill at the end was minimal. There was no extra charge for all of the alcohol, room service and coffee bar stops. Overall the service of the staff was top notch and I would highly recommend taking a Seabourn cruise. I plan to make my next cruise on Seabourn. Read Less
25 Helpful Votes
Sail Date: June 2016
Our first Seabourn cruise. Istanbul/Venice 4 June 2016 14 days.(Other cruises Matson's Monterey, Avalon, Regent). Short summary - top class, giving us the relaxed and comfortable, quiet holiday we expected. Staff prior to ... Read More
Our first Seabourn cruise. Istanbul/Venice 4 June 2016 14 days.(Other cruises Matson's Monterey, Avalon, Regent). Short summary - top class, giving us the relaxed and comfortable, quiet holiday we expected. Staff prior to departure in Seabourn's Sydney office pleasant and helpful and, importantly, extremely efficient. Boarding in Istanbul so fast and smooth I can't remember the detail. Out of taxi, handed over luggage, passports, and on board in what seemed like five minutes. Relaxed lunch in Colonnade, moved then to excellent, spotless cabin, welcomed there with champagne and canapés. Bathroom good..shower adequate in size despite what some others have said. Staff throughout always pleasant and helpful. Food always excellent, with good variety at all venues. More than adequate servings. Soufflé ..yes,yes,yes! Wines OK to good. Premium wines were over priced in my opinion. Thomas Keller didn't impress us as much as the excellent MDR. We were very impressed with the Town Square setup and used its comfortable facilities a lot. WiFi arrangements were adequate in speed and pricing for us as we needed only email and a few other resources. Staff quickly and competently fixed a problem one day (and gave credit for the lost period). Two lady expert speakers on the region were excellent each evening. They deserved a larger audience. Very accessible throughout the cruise. Smokers, few, were no problem at all. Why do so many cruisers get their knickers in a knot over this issue? (Neither of us has ever smoked and prefer to avoid them, but, leaving aside the adjacent balcony issues, complaints seem to us to be over done). Tendering was efficient and comfortable. Disembarkation ditto. Two key destinations - Santorini and Dubrovnic - less enjoyable because of the thousands disgorged from multiple cruise ships at the same time. But, what to do...... It's not a perfect world! Shopping with the Chef was a highlight. Overall, hard to find any faults. So much so that we rebooked for Quest ex Barcelona in April 2017. PS. If I had to find a fault, even a minor one. .......In the Sky Bar I was served a Scotch on the Rocks, in a wine glass! Read Less
9 Helpful Votes
Sail Date: July 2015
My husband and I have recently returned from a 7 night cruise on Seabourn Odyssey Athens to Venice. We have cruised several times previously on Celebrity but after a disappointing cruise on the Reflection decided we wanted to try a smaller ... Read More
My husband and I have recently returned from a 7 night cruise on Seabourn Odyssey Athens to Venice. We have cruised several times previously on Celebrity but after a disappointing cruise on the Reflection decided we wanted to try a smaller ship and a more 'luxury' experience. And we certainly got that! From the moment we stepped on board it was another experience entirely. The ship itself is understated elegance - no ostentatious décor or bling anywhere - it created a very relaxing environment everywhere we went and oh how much space there was to relax in! The ship only carries 450 passengers so it is never crowded and there was always somewhere to go to sunbathe in peace or to just have a coffee and read - the exact opposite of the Reflection where the noise and crowds were everywhere. Relaxing on deck 5 was a hidden gem - a small pool, 2 Jacuzzis and shade for my hubby whist I was sunning myself. Also great service from the staff coming round with cold drinks, fruit punches, champagne (always on tap!) and anything else we needed. Our cabin was very spacious and every little detail had been thought of - wine, beer and champagne in the fridge with an ice bucket filled daily. Large bottles of water left in the cabin every day, a walk in closet with plenty of room to store everything, a bathroom with separate shower and bath and double sinks with gorgeous Molten Brown toiletries. Absolutely the best cabin we have stayed in. The food was superb in every venue - we enjoyed the main restaurant but our favourite was The Colonnade in the evenings, where we could sit outside, be served an amazing meal with fabulous wines and just soak up the atmosphere. Above all though the most memorable part of this cruise was the outstanding service we received from everyone - from our cabin stewardess who kept our cabin immaculate, to the waiters and waitresses who looked after us so well, remembering our names and what we liked to eat, drink, where we liked to sit etc and all with a smile on their faces and a genuine desire to please. The entertainment staff were wonderful and our most memorable evening was the on deck 'Rock the Boat' party with a live band and dancers - all the guests joined in and there was a real 'family' atmosphere. Our ports of call were varied - some small and very quiet to the big touristy destinations of Dubrovnik and Venice. We chose to go on the ship's excursions and these were all very well organised and the best part - only small groups so you got a much more personal experience. Prior to this cruise we were a little apprehensive about booking a '6 star cruise' thinking that we may feel a little out of our depth and that we wouldn't fit in but how wrong could we be! We felt so comfortable and welcomed from the minute we boarded to the minute we left and were spoilt rotten the entire cruise! If you are thinking about making that step from mass market to luxury I wouldn't hesitate to recommend you do it. Yes - it is more expensive but worth every penny. Both my husband and I said that overall this was the best value for money cruise we have ever been on - and we are now looking to book our 2016 cruise with Seabourn! Read Less
4 Helpful Votes
Sail Date: June 2015
From Venice to Athens the cruise was heaven. A 'delight' of middle aged folks enjoying themselves. From Athens to Istanbul we were joined by some family groups who changed the atmosphere on the ship totally. They did nothing ... Read More
From Venice to Athens the cruise was heaven. A 'delight' of middle aged folks enjoying themselves. From Athens to Istanbul we were joined by some family groups who changed the atmosphere on the ship totally. They did nothing wrong and were indeed charming but going forward we will avoid school holidays for our cruising. The food was really lovely, the service was A1 and the ship immaculate. The entertainers were top notch but were challenged by rather esoteric (for us!) material and to be honest we didn't really like the shows. This was a shame as when they did the sail away from Venice they were amazing and we had high hopes. They sang like angels but we just didn't know many of the songs. Note the informal dress code (or whatever it used to be called) had disappeared and it was formal for two nights in the 14 and elegant casual the remainder which meant that we carried two jackets unnecessarily. Main complaint. We don't like the Colonnade for breakfast (actually at all - the only place Silversea beats Seabourn for us is La Terrazza) . It is too busy and the seating is odd with very limited places for two and odd stalls where you can sit en masse - not for us. We think the main dining room should be open as it was on previous cruises for a tranquil breakfast and lunch. The much hyped complimentary trip to Ephesus for a classical concert was also disappointing. Firstly the venue requires some mighty music (and indeed would be a great place to use some of the wonderful classical singers on board) but instead we were treated to lovely but delicate chamber music (named for a reason) which felt simply wrong. Then we were bitten alive by horrible mosquitoes (or similar). Seemingly this is a known evil and there was meant to be spray on the table. I didn't see it and nearly a week later my ankles are still a mess. I should say we were at the back and most people we spoke to found this a lovely experience - maybe just us! We were on the 10th floor and for the first time were very conscious of noise from the Observation Bar to the point of just being about to complain when it stopped. Week one no issues but week two the pianist seemed to be louder and one night started a singalong which was totally inappropriate given the proximity of cabins to the venue. I've just read this back and this review sounds negative which is not the intention. We paid our deposit and will be back on Seabourn soon as it is totally our favourite cruise line (as it was with most cruisers on board). The criticisms are intended to be totally constructive. Read Less
1 Helpful Vote
Sail Date: September 2014
SEABOURN ODYSSEY CRUISE 27TH SEPTEMBER, 2014. This was to be our sixth cruise with Seabourn; we have done two each on all of the three BIG Sisters, Odyssey, Sojourn and Quest. We flew to Venice to join the ship, and stayed overnight in ... Read More
SEABOURN ODYSSEY CRUISE 27TH SEPTEMBER, 2014. This was to be our sixth cruise with Seabourn; we have done two each on all of the three BIG Sisters, Odyssey, Sojourn and Quest. We flew to Venice to join the ship, and stayed overnight in Venice before embarking on our cruise. We arrived at the dock at 1230pm and were soon on board, the check in facility again was very smooth, with no queues. We were then shown up to the Colonnade for lunch. We were told that our suites would be ready for occupation by 2pm. As we approached the Colonnade we saw a familiar face, that of Antonio Carillo, we could not believe that this man remembered us by name, and throughout the cruise he addressed most people by their names. The staff including Antonio were exceptional, nothing seems too much trouble. My only comment would be that at lunch time they serve too much fish and not enough cold cuts, as starters. Overall the food was very good. At 2pm it was announced that our suite were ready, we arrived at our suite and our cases were already on the bed ready for unpacking. We were soon unpacked and ready for the Emergency Drill which takes place in the Restaurant. This done, it was time for Sail a way, which being Venice is very spectacular down the Grand Canal. It was the day before George Clooney’s wedding and the paparazzi were out in full force. Our Itinerary was as follows. Sibenik Croatia Kotor Montenegro Corfu Greece Simi Cephalonia Gythion Greece Rethymnon Crete Piraeus Greece. We have not visited some of the locations we sailed to, and we particularly liked Sibenik, Simi, and Rethymnon. We had fabulous weather from the time we left Venice to arriving in Piraeus. Observations of the Ship and Dining Options. We felt that Seabourn had again come up to the mark, we were on Sojourn in November 2013, and felt that standards were not as good, as this cruise. Staff seemed to gel better, whether they were more experienced in their rolls we do not know. We did not use Restaurant 2 as it is not to our liking, we did use the Colonnade twice for dinner, but again both evenings it was Buffet service, so somewhat of a disappointment. The Main Dining Room we felt was excellent, unlike others who have commented on this cruise, we felt that there were no problems with having a table for 2, or being asked to join a table to make up a 4 or 6. We again were invited to hosted tables on more than one occasion. The main dining room was never open for either breakfast or lunch, so the only choice was the Colonnade for breakfast, or Patio Grill, and the Colonnade, for Lunch. We found that we had no problem getting a table even though the ship was reported to be full. We were also fortunate to have a Marina Day, which was a little disorganised, in that the booking system to participate did not work, but overall we had a great afternoon and were able to use most of the facilities. Our thanks must go out to the staff, from the Maitre’d, Restaurant staff in Colonnade and MDR, also the stewardess, who again did a sterling job. Entertainment. This is where we were a little disappointed, they only had two shows with the singers and dancers, in the second show they did not use the dancers at all. We were told afterwards that the cast had been changed over for our cruise so they were all very busy rehearsing and it felt that they had not the same rapport with the clients on board . The guitarist in the Club though was very good. The Cruise Director, John Howell, was very visible around the ship, and seemed to run a tight operation. Conclusion. The ship is still in excellent condition and overall maintenance was good, Seabourn seems to be keeping their standards up and we did not notice anything amiss. The only small thing they have reduced is the welcome onboard soaps, but this is a small thing, also the fruit in the suite is not a plentiful , but I am sure if one asked for more it would be provided. My other small niggle, is the same as all our other cruises, food is served Warm, instead of HOT, even after making the request for hot plates and food. I do appreciate the fact that they are serving many people, but I heard quite a few comments about the temperature of the food served, something I think Seabourn should be aware of. So after our sixth cruise with Seabourn, we have no hesitation in booking another cruise with them, in fact we have already a Future Cruise Credit in place.   Read Less
1 Helpful Vote
Sail Date: August 2014
Early 50's couple here, booked this cruise about 3 months prior to departure in part due to interesting itineary (Nessebur, Varna, Constanta and Sinup) and positive feedback from friends who had sailed Seabourn in past. We have ... Read More
Early 50's couple here, booked this cruise about 3 months prior to departure in part due to interesting itineary (Nessebur, Varna, Constanta and Sinup) and positive feedback from friends who had sailed Seabourn in past. We have sailed with SilverSea twice before and found them a bit too overly formal and without many dining options. The Odyssey was the perfect size, a large ship with several options to drink and eat but small enough to avoid the mob scenes of many of the other cruise lines. For the most part our fellow passengers were well traveled, smart and polite - they were not looking to make new best friends and everyone kept to themselves. We liked having a more relaxed envirnment, no tuxedos or suit / tie needed and, for the most part passengers did not need to be reminded not to wear jeans and tee-shirts in public rooms. Service was professional, warm and intuative, the crew were always available to help, but never overbearing or overly familiar. We did not use the casino or take in any of the shows - but all bartenders, spa attendants, servers, and room attendants were 1st rate. Read Less
Sail Date: August 2014
We had previously cruised Seabourn Pride to the Baltics and Seabourn Sojourn (twice) to South America andWestern Mediterranean. Seabourn Odyssey is an identical ship to Sojourn and sister ship Quest but it was pleasing to see that the ... Read More
We had previously cruised Seabourn Pride to the Baltics and Seabourn Sojourn (twice) to South America andWestern Mediterranean. Seabourn Odyssey is an identical ship to Sojourn and sister ship Quest but it was pleasing to see that the service, food and all other components of the cruise were consistent with our previous Seabourn experiences ... Simply stunning. Our itinerary this time took us down the coast of Turkey (Bodrum being our favourite) across the Aegean Sea to some interesting Greek Islands including Patmos and Parg, and of course the mandatory but very crowded Santorini. Overall, it's hard ( in my opinion) Togo past Seabourn ... 450 passengers is as big a ship as I want to travel on! Read Less
1 Helpful Vote
Sail Date: August 2013
We boarded the ship in Venice. Beautiful ship. Our first Seabourn cruise. We got the 'guaranty' verandah cabin and ended up next to the elevators, stairwell, which turned out to be no big deal. Very quiet! The cabin stewardess ... Read More
We boarded the ship in Venice. Beautiful ship. Our first Seabourn cruise. We got the 'guaranty' verandah cabin and ended up next to the elevators, stairwell, which turned out to be no big deal. Very quiet! The cabin stewardess introduced herself and then we never saw her again. Evidently she became ill and had to leave the ship. Our only complaint of housekeeping was that we never had our bed linens changed during the entire week. The service was amazing. Caviar and champagne delivered to our suite every afternoon at no charge. This was my 40th cruise and I have to say it was the best in terms of service and culinary. Our ports all started to look the same (Greek isles) however Seabourn made sure that we were safe at all times. Not much in the way of evening entertainment or daytime activities, however we were never bored. Our transfers to Athens airport at the end of the cruise were smooth. Seabourn definitely looks after their clientele. Read Less
Sail Date: August 2013
What we had heard from friends was true - Seabourn is the best cruise line short of having your own private yacht. If you just compare a Seabourn fare to anyone elses' you are definitely "missing the boat". We are not ... Read More
What we had heard from friends was true - Seabourn is the best cruise line short of having your own private yacht. If you just compare a Seabourn fare to anyone elses' you are definitely "missing the boat". We are not experienced cruisers, having only gone on 2, but just the comparison of cabins was worth the price difference. Our cabin was more like a hotel than a "cabin"...A spacious 5-fixture bath done in marble and granite, a walk-in closet, king bed, good-sized seating area and balcony with chairs and table. The food, entertainment, service and all amenities (all drinks are included, all the time) were superb, no need to explain all that. But one special treat is worth mentioning - When we visited Kusadasi, Turkey (Ephesus), after a day touring Ephesus and the house of the Virgin Mary, we came back about 4:00 to clean up and change for the evening. After an early dinner, most of the passengers (it only holds 450) departed on nice motor coaches back to Ephesus, by then closed to all "normal" tourists. We were met by well-dressed, white-gloved waiters serving trays of wine. We picked one of the white-clothed tables and enjoyed the hors d'oeuvres placed there for us. A live chamber music orchestra played about classical selections for close to an hour under the stars, all right adjacent to an ancient Roman amphitheatre. Afterward, when we arrived back at the ship, a number of the chefs, waitstaff, and entertainers were there to greet us with more hors d'oeuvres and drinks while we queued up to check back aboard. The best part? It's included in your cruise fare - no cost, no tipping, nothing but a great evening. Read Less
6 Helpful Votes
Sail Date: August 2013
My wife and I are back from our first Seabourn cruise, boarding the ship in Istanbul on August 31, 2013, and concluding on September 14, 2013 in Athens. First the positives: The ship is beautiful and is cosmetically well maintained. ... Read More
My wife and I are back from our first Seabourn cruise, boarding the ship in Istanbul on August 31, 2013, and concluding on September 14, 2013 in Athens. First the positives: The ship is beautiful and is cosmetically well maintained. Food, the various restaurants and food services aboard the Odyssey were outstanding. The variety of wines and caviar and champagne were impressive. Entertainment was very good and the itinerary was quite nice. The cruise included several Black Sea ports followed by ports in the Aegean Sea. Now the issues: 1. Our housekeeping stewardess entered our suite on at least two occasions early in the cruise, unannounced. There was no phone call, knock, or doorbell. She came in the door and then apologized when she saw us. 2. Our favorite 'hang-out' was aft on deck five. There is a small pool, two jacuzzis, lounges and shade, for those who wish to be out of the sun. Drink service at this pool was almost non-existent. Soft drink self-service was available in this area, but nothing alcoholic. On many occasions I would go to the main pool (deck 8) to get drinks. Also, the staff closed the pool and jacuzzi at 7:00 pm each day for unknown reasons. When cruising on vacation, we like to watch the sun set. This can be quite nice while enjoying the jacuzzi. Doesn't work well if the jacuzzi closes at 7:00 and sunset is at 7:30. Not a great policy! 3. At several of the small ports we visited we anchored and used tenders to get ashore. One morning we waited well over half an hour for the ten minute ride ashore. The Cruise Director came by just before the tender arrived and said, "I had no idea this was happening." Isn't that her job? Another day we arrived at anchor at about 8:00 am and were cleared by immigration about 8:15. However, we were not allowed to go ashore until 10:30. 4. Smoking. Throughout the world, most hotels, restaurants, and public buildings no longer allow smoking inside. This however does not include Seabourn. This line allows smoking in staterooms (non-smoking staterooms are not available). Smoking is also allowed in the Observation Lounge (deck 10, forward). There was always strong cigarette smoke amid-ships on deck 5. If you are sensitive to smoke, this policy will make the Observation Lounge off limits for you. Yes, we know the smoking policy is going to change in 2014, but we do not know what those changes entail or when they will be enacted on the individual ships. 5. On day three, at about 11:30 pm, our toilet would not flush. A call to 'Guest Services' identified the issue. Technical services had turned off the toilets to remove a clog from the system. I know this sort of thing does happen. I would expect however, some warning from the crew, which never happened. After several (late-night) hours of noise from a sewer 'snake', the problem was resolved. 6. Before the cruise, I requested a bottle of champagne and decorations in our stateroom on September 5th, to celebrate my wife's birthday. A bottle of wine (although nice but not champagne) with decorations were delivered on September 1st. Not the best nor desired time since we had just spent a very long day ashore, and were a bit worn. 7. On September 11th at about 4 in the afternoon, we noticed a strange noise in our closet, which is next to the bed. The noise sounded like air gurgling in a water pipe. Sometimes soft and sometimes louder and even stopping for several seconds from time-to-time. We reported this to 'Guest Services' and were told they would get the issue resolved. One sleepless night followed. We reported the problem again in the afternoon of September 12th, after our trip ashore, and were assured the problem would be resolved. The service people they sent however, were not aware that the issue had been reported the day before, so the troubleshooting started over again. After dinner and the show, we discovered the issues had not changed. When I called 'Guest Services' I was told that the staff was off duty and the issue would be addressed the following morning. The second sleepless night followed. After our shore excursion, on September 13th, in the afternoon, I once again called 'Guest Services'. They sent a housekeeper, who knew nothing of the ongoing problem, to determine the source of the noise. Needless to say, this did not sit well. I found a senior officer in the passageway and explained my displeasure. Within half an hour several people were at our suite, including the Director of Hotel Services, one of the Senior Engineers along with two technicians. They assured us that they would resolve the issue. When we returned from dinner and the show, the Director of Hotel Services came to the suite to explain that the problem was in the primary air conditioning system, so they shut off the primary A/C and turned on the secondary. The noise however was still there! The Director of Hotel Services then brought us ear plugs, explaining that the ship was full and another suite was not available. He also said he would bring us coffee and danish the following morning, and he did, in his dress uniform at 7:00 sharp. Great coffee service. Another sleepless night! They did refund $400 because of the recurring issues; rather weak considering the on-going problem. Seabourn handled this issue very poorly. It seemed that the different departments were not talking to each other. Guest Services, as the point of contact, was terrible in monitoring the problem. No one took responsibility for identifying the problem and fixing it. 8. On our departure day, after a nice shower, the toilet once again stopped working. Bon voyage to us. Summary: Our experiences on other cruise lines have been very good and we looked forward to moving up, expecting this cruise to be even better. It seems that most of our fellow passengers were also first time Seabourn cruisers. Perhaps we now know why. If our experiences aboard this ship are typical, then Seabourn certainly does not deserve its 'six star' rating. Cruise Critic reviewers, our travel agent and Odyssey crew members told us to prepare to be spoiled; that did not happen. We are very disappointed with the Seabourn cruise line.   Read Less
1 Helpful Vote
Sail Date: August 2013
For our 25th wedding anniversary, we were very lucky to be given the chance to take the trip of a lifetime--a gift from my grandfather. As my wife has always wanted to see Santorini, and Seabourn's Odyssey was going to be there on our ... Read More
For our 25th wedding anniversary, we were very lucky to be given the chance to take the trip of a lifetime--a gift from my grandfather. As my wife has always wanted to see Santorini, and Seabourn's Odyssey was going to be there on our anniversary (with a late departure so that we could see the sunset in Oia) it seemed like the perfect opportunity. I would highly recommend working with a travel agent in planning a trip like this, particularly if you don't normally do this kind of travel. We had never cruised before--never wanted to, given the crowds and jostling that come with the mega-ships. We figured Seabourn would be the right kind of cruise for us, and they certainly delivered. In our mid-40s, we were not the youngest people on the cruise, though the majority were older. Embarkation We arrived 45 minutes earlier than our scheduled time of 2pm, but the embarkation process was well underway. We handed off our bags, answered the health questionnaire, registered at the desk, and went through Turkish passport control all within about 20 minutes, and then were on our way to the ship. We were greeted by a line of staff and officers, and were conducted to the elevator by one of the staff who pushed the 8 button and told us someone would meet us to take us to lunch. When the doors opened, we were greeted by another staff member who led us into the Colonnade and welcomed us aboard. It was not just painless, it was graceful. We had lunch, and by 2pm the announcement was made that the suites were ready. We finished our wine and walked down the stairs and out to the front of the ship to find our suite ready and our luggage waiting to be unpacked. Having been touring Istanbul for two days already, we were a bit tired and ordered room service for our first night's dinner. We ordered some things from the room service menu, and some from the Restaurant menu, and all was wonderful. Suite We stayed in Suite 700, the Signature Suite at the front port side of deck 7. The room is vast, with two couches, a dining table for four people, a bar/butler's pantry, a guest washroom, a separate bedroom behind frosted-glass double doors, and a bathroom with a whirlpool tub. There are three closets, including one that extends the entire length of the wall behind the bed--not only is there plenty of room for clothes (the closet offers two sets of drawers as well as a shoe cabinet) but this space provides perfect sound insulation from the adjoining cabin. We didn't hear a sound from neighboring suites the entire time. The Signature Suite verandah is larger than that of any other suite on the ship; it extends from the bedroom (where the verandah is partially covered--a relief in the cloudless Med during August) all the way along the suite to the front of the ship. There were two wicker-style lounges, a dining-sized table, and two chairs. All of these were anchored to the deck with rope, as the wind does get feisty at times. We enjoyed breakfast on the verandah several mornings as the ship came into port. Our stewardess, Anna Paula, was a gem. She was so friendly, and so cheerful, that it was a delight to run into her in the hallway. For our anniversary she decorated the room with rose petals and candles, and left us lovely notes of congratulations. We hugged her goodbye at the end of the voyage--I imagine that happens to her a lot. Given the position of the suite at the bow of the ship, we were concerned about motion. The Aegean in August was relatively calm, though there was a strong wind several evenings. We were awakened once by the ship slapping into a wave, but other than that the motion wasn't a problem. We took Sea-Bands, Bonine, and candied ginger, and didn't need any of them (actually, I ate the ginger during an excursion--yum). Dining We had room-service breakfast every morning, and every morning it was delivered precisely on time, and with exactly what we had ordered. Even when I went off-menu and wrote in a custom omelette, it was brought without question. One morning a gust of wind seized the croissant we had ordered, and it rolled across the verandah. The waiter was mortified, apologized profusely, and brought a replacement basket of croissants within 5 minutes. The service was exemplary. We took lunch in the Colonnade most days, except for one day at Patio Grill and one lunch provided on an excursion. The food was always good, the service attentive. We split our dining between the Restaurant and the Colonnade, depending on the menu (the next day's menu is delivered each night, which is a great service--it allowed us to choose the Indian Market Dinner in the Colonnade one night, for example). Dinner in the Restaurant was well prepared and attentively served, and we found the staff to be both professional and personable. The Colonnade, though primarily a buffet, was always well staffed, and most times my wife was relieved of her plate on the way to the table. The service was attentive without being oppressive. We were invited to tour the galley with the chef on the second day, and I was really glad I went. There were only 5 of us, and we got to see in person how much work goes into food preparation on the ship. I was particularly impressed to see where the chef stands at the end of the preparation line during service in the Restaurant, and that he personally sees and approves every main course plate that leaves the kitchen. That kind of care and attention shows in the dining room. A last note about beverages--though I enjoy a glass of wine with lunch and dinner, my palate is not expert (on coffee, though, I have definite views). I was satisfied with the quality of the wines, and there was a selection available (several reds and several whites) at each meal. The cafe in Seabourn Square was my first stop in the morning after working out, and then throughout the day--got to know the baristas quite well! Itinerary/Excursions This was a heavily port-intensive itinerary--no sea days at all! We arrived in Istanbul two days in advance, and did a private tour with Sea Song both days, arranged by our travel agent. After embarkation at Istanbul we went to Myrina/Lemnos (we took the traditional caique tour, which was amazing--swimming in the Aegean is a treat), then to Izmir (where we skipped Ephesus and toured Pergamum instead), then Cesme (the walking tour of the town was a nice, bus-free way to spend the morning). The rest of the ports were in Greece: Patmos, then Santorini, then Paros, and finally Athens. We took a Seabourn tour in each port, and I'm really glad we did. Almost everyone comments in their cruise reviews that the ship's tours are far too expensive, and you can arrange private tours more economically. But on this itinerary it was really nice to have the details taken care of--plus, someone from the ship always accompanied the tour group to provide assistance if needed. Also, the largest group we were ever a part of was still under 30 people--it wasn't a cattle drive. The guides were all knowledgeable, professional, and willing to engage in conversations ranging from history to current politics--they were all terrific. With a port every day, we were happy to let Seabourn take responsibility for the excursions. We also took advantage of the transfer/tour offered on board for Athens at the end of the voyage--a half-day of touring, including the Acropolis and the New Acropolis Museum, concluding with drop-off at our hotel, the Grande Bretagne. It was a great way to get oriented in the city, which we explored on our own for the next two days. A note for those new to cruising As I mentioned, this was our first cruise. People have told us that we will be spoiled, starting with Seabourn, and I think they're right. It was just so easy and relaxed--never worrying about what anything might cost, or having to sign for drinks. The staff were, to a person, friendly and engaged and professional. Yes, you pay much more up front, but then you never worry about money while you're on the ship--we had to settle up a bill of 1.50 at the end. We got a $400 OBC from the first-time cruiser referral program (check out the Seabourn forum for how to get this) as well as $300 OBC from our travel agent, and spent it on a couple's massage and bathing ritual, a facial, and the transfer/tour in Athens. All of that, plus the world's finest Patron margarita mixed by special order one evening, was covered by OBC and pocket change. A great deal. So when you're considering a luxury cruise, keep in mind the total cost of the trip, and understand as well how much more relaxed you will be on vacation when money isn't an issue on the ship. We had a terrific anniversary celebration, and wouldn't hesitate to book on Seabourn again. Read Less
Sail Date: August 2013
We only wished the cruise had been longer! The Quest met and exceeded our expectations. We love to be on the water having owned boats for years. The 'everything included' mode of the cruise made for complete relaxation - we ... Read More
We only wished the cruise had been longer! The Quest met and exceeded our expectations. We love to be on the water having owned boats for years. The 'everything included' mode of the cruise made for complete relaxation - we struggled to spend our on board credit. Had to visit the shop on the last night to spend the remaining cash. The food was delicious, all the staff provided A1 service, our suite was really lovely and our stewardess pampered us. We met some great people on board - there were 157 Australian and Kiwi, the majority of the remainder American and a smaller amount of European and pax from other parts of the world. We especially loved Sicily. Like previous reviewer, there were only two negatives. We were never bothered by the smoking policy due to the position of our suite but I was in Seabourn Square twice when people were complaining about the smoke and other guests mentioned it. The other was the dress code for men. What is this jacket thing when you are cruising in 30+ temperatures. Many of the men we spoke to objected to it and my husband was not allowed into the restaurant one night when we read the dress code as slacks and collared shirt which was very embarrassing (the guest services manager apologised for this and changed the wording the next day). We were very pleased to be welcomed into the Collonades. Interestingly the night this occurred, the restaurant was only less than a quarter full so obviously there were many people not in agreement with the jacket requirement. We loved Seaborn so much we have booked our next cruise. Read Less
Sail Date: August 2013
Just came back from a 10 day cruise on Quest which left Athens and ended up in Monte Carlo. This was our second Seabourn cruise. Two years ago we cruised on the Legend, one of the smaller ships, and we were concerned we wouldn't be ... Read More
Just came back from a 10 day cruise on Quest which left Athens and ended up in Monte Carlo. This was our second Seabourn cruise. Two years ago we cruised on the Legend, one of the smaller ships, and we were concerned we wouldn't be able to replicate the Legend experience on one of the bigger ships. We arrived in Athens from New York the night before the ship sailed, and visited the Acopolis early the next morning. Not to be missed is the relatively new Parthenon Museum....it has won several architectural awards, and the exhibits are amazing. Boarding the ship was easy.....we arrived dockside at 2:15pm and were the only passengers there. Check in and security took 5 minutes and we walked right on the ship into our suite. Within a couple of minutes our room steward arrived with glasses of champagne and canapes, plus a choice of toiletries and shower soap. Our suite was on deck 4, as we don't see the value in having a balcony. It was near the rear exit to The Restaurant, but still in its own corridor, so noise was never an issue. A quick walk to dinner! We explored the ship before the general muster, and still being a relatively small ship it didn't take long to get around. The ship is still in good condition two years after being launched. There was a crew change in Athens, and in the coming week my wife and I felt that the rejoining crew were a bit rusty.....just little but noticable things that we didn't experience on the Legend. The edge seemed off the service a few times. One day on the pool deck we plainly heard four crew members arguing about something.Of the 450 passengers, Americans were in the majority, followed by Brits then Aussies, the remainder being spread over several countries. Everyone was friendly and we had lots of tableside conversations with an interesting mix of people. It's amazing that so many were onboard for 20 or 30 day cruises. We missed two ports due to the swell making tender operations difficult....the two alternative ports, where the ship could dock, were Cesmay in Turkey and Bastia in Corsica....both were kind of blah we felt and not really worth visiting. The highlight was undoubtedly Kudasi, where we visited the Terraced Houses (a must see) and came back in the evening for the concert. The latter was wonderful, and the crew lined up on the dock to welcome us all back, which was a nice touch. A close second was the tour of Taormina and Mt. Etna, which included a very nice lunch..two kinds of pasta and lots of red wine! We can now cross Santorini off our "must visit" list.....three ships were there, including the Quest, so it was very crowded. We took a local bus to some of the other villages, which were less crowded and more scenic, and to get away from the smell of donkey dung! The food onboard was good, as well as the house ines offered. The Galley lunch was fun and allowed us a glimpse of the kitchens. We had lunch most days outside in the Colonnade restaurant, which was lovely. I enjoyed the meal we had in Restaurant 2 but my wife thought it was too rich. Although I don't mind dressing up on vacation, I though that the dress code was a bit excessive - jackets every evening in the The Restaurant except on the first and last evenings. A jacket free evening in the middle of the cruise would have been welcome. Same as our first cruise, we didn't open the liquor in our suite...I only had 2 beers from the fridge during the 10 days. Entertainment was low key, but we knew to expect that. It was disappointing that there wasn't more dancing after dinner. When we got off the ship in Monte Carlo the captain was at the bottom of the gangplank to wish us farewell...another nice touch. All in all a great cruise, just some minor nitpicks on service. The bigger ship still felt small like the Legend. We put a deposit down for a future Seabourn cruise. Read Less
1 Helpful Vote
Sail Date: July 2013
We embarked at Athens and boarding was prompt and efficient commencing at about 12.30pm. The ship is great, spacious and elegant and all we expected. The cabins excellent plenty of drawer space and the walk in wardrobe is excellent. We ... Read More
We embarked at Athens and boarding was prompt and efficient commencing at about 12.30pm. The ship is great, spacious and elegant and all we expected. The cabins excellent plenty of drawer space and the walk in wardrobe is excellent. We had two 10 day cruises back to back and 20 days felt right, much better than 10. We felt 30 days would have been too long for us. The captain (Erik) was excellent and had come out of retirement to help out and do these two cruises and was returning after to Norway. He was areal salesman never missing a chance to plug Seabourn in a nice way. He is very passionate about the company and its ships. Much has been said about the ships and services, we felt they lived up to expectations. One point not covered (at least that I had seen) was the medical centre. Treatment for an infected throat was prompt and efficient with antibiotics dispensed and at a total cost of some $90 which I felt was very reasonable. I also felt laundry charges at some $3.50 for a t-shirt were reasonable and worthwhile. Food and service were excellent and nothing was too much trouble to the staff who always went the extra mile. The passenger make up was quite different for both cruises, of the 450 about 100 American the first and 200 the second Canadian about 25 both, European's much higher first and Sth American much higher second. Many of the Americans in the second were quite demanding and the crew seemed less relaxed the second cruise. I got the impression some passengers were impossible to please, in one case demanding cereal be replaced because too much milk had been added, another case huge complaints about the way eggs were cooked and the amount of milk in a coffee, seriously? There were also a lot of children on both cruises something others found very surprising. Our room stewardess put a note in our cabin thanking us for being kind which I felt was interesting. Similarly a letter we sent mid cruise thanking some of the staff was responded to with a call thanking us and several of the staff mentioned specifically thanked us for the comments, so they were obviously mentioned. I think some genuine kindness goes along way and is small way of boosting staff's morale. Ports we felt were good, we especially enjoyed the smaller ones. Some passengers complained they were chosen as they were cheaper and the company was saving money, I felt for us they were just right and I loved Ponza Island and Mennorca and would travel to both again. The weather was hot, 30 degrees plus every day. We rose early and went ashore early, often we were the only ones in the first tender or first ashore. Ports were less crowded early and less hot, we spent most afternoons at the pool. Negatives two come to mind. The smoking policy was a surprise. It never occurred to me smoking would be allowed, it seems out of step with the world today. Especially as its allowed in every cabin and balcony. We had no smokers around us the first 10 days the second we did and on one evening the stench throughout our cabin (the aircon must recirculate) was horrific. The policy would be the most likely reason I would decide not to travel Seabourn again despite all the good things. It seems too risky to leave to chance. I would prefer they allocated just some cabins to smokers if they must. likewise with the observatory lounge having one side smoking and one not was not practical, when smokers lit up we had to leave. The other thing I found tedious was the dress code. Whilst there was only one formal optional night per cruise (good) the requirement to wear a jacket at all restaurants on 5 consecutive nights was a pain to me. I don't want to have to play dress up on a cruise in peak summer. I don't mind occasionally but it was excessive to me. I understand some people like to play dress ups on holiday, I would have thought sections of the restaurants could be set aside for those who want to dress formally and those who would prefer relaxed smart casual. Lesser gripes the shore excursion prices seem like all cruise lines extortionate and far higher than local tours. Cinque Terre I think the ship supplied ferry was $139 the local Ferry (same sort of boat from the same company same route etc) was Euro 17 about $20. There was a guest speaker on board, conversations, we attended one and it was truly appalling. A series of home snaps and a rambling disjointed narrative with little care or effort made. The presenter seemed far happier enjoying the ships facilities, once was more than enough. On the other hand the shore excursion manager went out of his way to give helpful local advice to us doing our own thing ashore and many of the local cafes etc he recommended were excellent. Overall I would give Seabourn a 9/10. Many positives and just two negatives of any note. It certainly met my expectations that were high. Would I travel again on Seabourn, I'm not sure. If they modified the smoking policy and dress code the answer would be an emphatic yes, as it stands a definite maybe.   Read Less
Sail Date: May 2013
Embarkation: We departed from Venice. There was really no difficulty whatsoever. We arrived at the ship about 330 so our room was already ready for us and we went straight there. My wife immediately noted a strong smell of smoke. It was ... Read More
Embarkation: We departed from Venice. There was really no difficulty whatsoever. We arrived at the ship about 330 so our room was already ready for us and we went straight there. My wife immediately noted a strong smell of smoke. It was clearly worse in some parts of the ship than others. It's also worth noting that the world cruise disembarked right before us. Our cabin steward immediately addressed the smell in and around our room, and I don't really think I noticed the remainder of the cruise (at least around our cabin). The ship itself is elegant and understated. I really liked the style and design and thought the size was perfect. The gym was a little on the small side and poorly ventilated but had excellent equipment. Spa was very nice as were the staff there. There was a fair amount of vibration. We were all the way forward on the port side so that may have had something to do with it. It did interfere with my sleep a little bit, but I was able to eventually get used to it. To quantify the amount, you could clearly see ripples in a glass of water sitting on a table almost constantly. All in all, I think it's a pretty good sign that you're on an excellent ship when you cherish the days at sea. Room: We enjoyed a penthouse suite on deck 9 (category PH). This was easily the nicest, most spacious room of any cruise we have been on. It was very nice to have a partitioned area for the bedroom so if one had the TV on you could close the door and get some sleep. The closet space was abundant as were storage cabins. We never did fill them all. The bathroom was very large as well. We had a total of three sinks and had a large shower and separate jacuzzi bath tub. They gave us samples of several different soaps to try which we never completely used up. The bed and linens are extraordinarily comfortable. The couch was fair but a little awkward if you wanted to try and lie down on it. The entertainment system was outstanding. We had a large flat screen tv in the living area and a smaller one in the bedroom. Their list of free movies is vast and up to date. Their TV listings are a little skimpy. Only news channels were available for the most part - MSNBC, fox, BBC, etc. No CNN, no ESPN, no major american networks. The biggest complaint I have about the TV system is both TV's use the same remote frequency. If you turned one TV the other often came on as did any change in volume or channel. The only way to avoid this was to close the curtain to the bedroom so that the IR signal wouldn't be seen through the partition. This is an easy fix they should correct with a separate remote frequency for each TV. The internet service was by and large pretty good for a ship. We bought the unlimited package. The downside was you could only have one device connected at a time so if you wanted your computer connected you had to disconnect your phone, ipad, etc. We did set up internet sharing via bluetooth on my macbook so that the computer and one mobile device could stay online at the same time. That being said, I can understand the reason for trying to limit the number of connected devices at any one time on the ship. Food: By and large I would describe the food as good to very good. This has to be taken into context of a cruise ship environment. There are certain things they simply cannot due to the lack of an immediately available selection of perishable food products. I think it would be hard to say the food was superior to our previous cruise experiences on Silversea or Crystal but it certainly didn't lack in comparison. Seabourn seemed to be particularly good at beef items and their Nigerian shrimp are certainly worth a second helping. The pizza was poor, but we were spoiled by our Italian ports. We did find the availability of the restaurants a little bit narrow as often times a restaurant would only be open for an hour and a half. We were very disappointed one evening when they ran out of beautiful appearing steaks on their chop house night at the grill. One of the assistant chefs did come out and apologize to us as I was clearly a spoiled, pouty passenger at that point. (You do get a little spoiled and entitled on these cruises, but I guess that's part of the fun). Room service was good and timely but they did offer some resistance if even simple requests were not available on the main menu. I also felt their caviar and shrimp cocktail offerings were a little scant when compared to Crystal. It's also a little disappointing that they will only bring champagne by the glass. We only ate in the dining room once for dinner and a couple of times for lunch. The lunches there were actually very nice with us having almost the entire dining room to ourselves. Food tastes just a little bit better when presented in the dining room. The one dinner we attended was formal night, and it was chaotic, but the food and service was still very good. We ate in the colonnade several nights and most mornings for breakfast. The buffets were very good with a vast selection of fruit, cheeses, and both American and European breakfast options. Seabourn square was a nice place to quickly grab a cup of coffee and light pastry. Fellow Passengers: Our fellow passengers were for the most part a very pleasant, polite bunch. We were considerably younger than just about everyone on board. We are in our early 40's. The average age was probably early 70's. Most passengers were American with a large contingent of Australian and British passengers. There was only one child (an infant) that I saw the entire cruise. Because of our age, there were several humorous incidents where fellow passengers thought I was staff. I played along with it and complied with the requests that were handed to me. The Staff: I would say this is where Seabourn probably stands out over Crystal and Silversea. This was an amazing collection of intelligent, hard working, gifted individuals. However they are trained in customer service needs to be copied by many other companies. The only organization I have seen that comes close to this level is the Four Seasons. Our cabin steward was especially outstanding (Maria from Portugal). She always had a smile on her face and bent over backwards to make sure everything was to our liking. I only wish we could have taken her home with us. I also want to point out the outstanding staff at the grill where we ate regularly. They made a point to get to know us and our preferences from day one. I didn't interact with the officers of the ship other than the fact that our cabin was right next door to the bridge. I did appreciate the paucity of their onboard announcements. The Entertainment: There wasn't much of it, but I really didn't care. I enjoyed the lectures by Michael Teitelbaum and ventured to the casino a few times, but I was there to relax and hopefully get bored (yes bored) before returning to the grind of daily work and life. We mostly enjoyed lounging in our room and catching up on movie or hanging out on our balcony. Shore Excursions: I would almost uniformly recommend booking these be done on your own. Our virtuoso agent set up several for us that were outstanding and at about half the cost of what Seabourn offered. The port selections were very nice. I could have done without Crotone or Ancona, Italy but LeLavandou was a very pleasant surprise. It's very nice to dock at a port that is not accustomed to large throngs of cruise ship passengers. This place was so unfrequented by cruise ship passengers that almost no one knew how to swipe an American credit card. In Corfu, I played golf and took a cab for a total of about 200 Euros. Seabourn had quoted me around 1000 E for them to make the arrangements. Debarkation: This was a breeze. We used luggage forward (they did a very good job) so all we had to do was hang onto our carry on luggage and exit the ship from our room at 9AM. Our tour guide was waiting for us right off the ship and we left from there. Our bags actually arrived in the US only one day after we did (2 days after debarkation). Conclusions: We will definitely be back. Would we choose this line over Crystal or Silversea? I would say the itinerary would probably be the biggest determining factor but if that was kept equal, I would opt for Seabourn over Silversea with Crystal coming in at third. We simply prefer the smaller, quieter ship experience and the outstanding level of service provided by Seabourn. Lastly, I believe the cost of these cruises is actually a bargain. When you consider all the add on costs in the mainstream lines, I'm not sure we didn't pay less for a superior experience on Seabourn. The value is tremendous. Read Less
Sail Date: May 2013
First, I would like to say that we had a lovely time on the Seabourn Quest and will be returning for another cruise. There are a couple things worth mentioning that hopefully will be corrected by Seabourn.1- We selected a Veranda suite ... Read More
First, I would like to say that we had a lovely time on the Seabourn Quest and will be returning for another cruise. There are a couple things worth mentioning that hopefully will be corrected by Seabourn.1- We selected a Veranda suite because we wanted to enjoy the use of a private balcony. I'm sorry to say that we weren't able to use ours because of the heavy ciggy smoke coming up to ours from below and our neighbor to our side at least four times. I told the Director of Guest Services, Allister about our problem. He told me that Seabourn is not a no smoking ship, and that people are allowed to smoke in their rooms as well as the balcony; Seabourn is looking into how to satisfy everyone. He also noted how costly it was to Seabourn when a guest smokes in their room as the room as has to be completely made so it's odor free for the next in coming guests. He also noted that Carnival tried to have a non-smoking ship but it was discontinued because it was unsuccessful. 2- Someone forgot to tell our travel agent and some of the crew on board that a bottle of Champagne can no longer be part of room service or part of our normal stocked item without charging. Of course, ordering it by glass is now fine. It seems that Seabourn just changed the rule due to some unruly passengers taking bottles with them off shore. Well... In my opinion, a couple of bad apples shouldn't ruin it for others. We simply loved staying in and I'm a bubbly person. Perhaps they should check what's in your bag when going offshore and go back to stocking to your personal taste as advertised! It's weird that that don't mind giving you a full bottle of vodka!3- Fitness Center- One section of the fitness center was almost always closed due to a personal trainer given his private or semi private sessions. I use the equipment located in that section at home as was thrilled to see it on the Quest. I also, loved the area to stretch, use the bonzu ball, form roller, etc. Unfortunately, I was either asked to leave, warned that I would need to leave or the door was locked with the trainer and his client(s) doing their thing! I belong to a very upscale gym and all the trainers and their clients has to share spaces with all of the clients.4- Disembarking- We were a bit confused as we specially wrote down that we had arranged for our own transportation and would need to disembark as soon as possible and still received the red tags with the confusing paper the night before. I called guest services and she said that we still need to leave our luggage outside of the door the night before even if we need to be out prior to 8:00 am. She was wrong! We ended up waiting for luggage for well over an hour; it was a tense ride to the airport for an International flight! Guest Services should not have given the wrong information, but even more so, why ask two or three nights prior to arriving to fill out a form that asks you all these things and still be given red tags when you don't need them?? We will know next time to just call to have someone pick up our luggage when we are ready to depart or just take them with us.Again, we had a lovely time: Our room was spacious, the food was very good. Petra our room attendant and Jessica at the Observation Bar were just wonderful! Read Less
Sail Date: October 2012
To celebrate our 40th anniversary, my wife and I Took our first cruise ever, on the Seabourn Quest, a new ship, 7 days, Rome to Venice. We flew into Rome (FCO), then took a train to Tarquinia, Italy; a small town near the port city of ... Read More
To celebrate our 40th anniversary, my wife and I Took our first cruise ever, on the Seabourn Quest, a new ship, 7 days, Rome to Venice. We flew into Rome (FCO), then took a train to Tarquinia, Italy; a small town near the port city of Civitavechia. We stayed in Tarquinia for 3 nights (we had already been to Rome and we wanted to stay in a small town to avoid crowds and congestion). We enjoyed Tarquinia and it was a short 15-minute train ride to the port. We expected the cruise to be a good experience, since we had heard good things about Seabourn. Also, we wanted a small ship cruise with everything included and no tipping required. Since this was our first cruise, we had nothing to compare it with, but it was perfect in every respect. We had a hint of things to come on the first day. The boarding process was efficient and took just 5 minutes. The suite was spacious and luxurious with a balcony. Champagne and fresh fruit were waiting. We had requested the bar in our suite to be stocked with Ketel One vodka. Our stewardess left a note apologizing for having to substitute Grey Goose Vodka instead of Ketel One. Are you kidding? Grey Goose was an upgrade! We felt like we were in dreamland. Every member of the crew smiled, was friendly, efficient, and asked how they could help make our cruise enjoyable. Dining was enjoyable. Breakfast was either room service on days when we had morning excursions, or in the Collonade, where a fabulous buffet was served. Lunches were usually in the ports, but we did have one lunch at the Pool Grill, and one memorable lunch in the main restaunt that was a buffet in the galley, a highlight of the cruise! Dinners were in the main restaurant or the Collonade, with one memorable special anniversary dinner in Restaurant #2. Room service wasc always delivered in 5 minutes (or so it seemed). Caviar and cheeses and crackers delivered befiore dinner. We never had a bad meal. Ports visited were Naples, Messina, Corfu, Dubrovnik and Zadar. Our favorites were Dubrovnik and Zadar, in Croatia. Excursions taken were Pompeii (Naples), Mt. Vesuvius (Messina) and a cable car ride (Dubrovnik). The weather was fabulous, mid-70's, sunny with calm seas. The weather turned bad as we disembarked in Venice, but the cruise was over by then. Several passengers told us that, for our first cruise, we were starting at the top with the Seabourn Quest, and we certainly believe that. Problem is, we are now spoiled! Read Less
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