This was billed by Seabourn as an "ultra-luxury" small cruise/expedition ship experience. I was SO DISAPPOINTED! All my friends know I LOVE to scuba dive and snorkel, and Seabourn promised both on their website for this cruise. They even had a bonus: two submarines would take us on underwater journeys. I was going to be in heaven -- or so I thought.
Instead, this ship cancelled almost all its ...
The 2 week cruise we took on Ovation around the Caribbean in March was our first on Seabourn. We had previously done 25 cruises with other lines. It certainly lived up to our expectations in terms of added luxury. Our standard level suite was well appointed with a beautiful bathroom and good sized balcony. There was a sense of space in all the public rooms and on deck. We enjoyed being able ...
We have been Seabourn cruisers since 2014 and have always found them to be excellent and well worth the premium price. We returned from a 16 day cruise to the Caribbean and were horrified at our experience. The only good aspect was the quality of the food and the variety of the menus; however, the vaunted Thomas Keller Grill badly disappointed and the overall staffing of the ship was abysmal. We ...
Missed our flight because of problems with Seabourn's ticketing issue. Despite the website's claim of 24 hr. customer service, there was no one to speak to @ 5:00am from our airport. We found our own flights & met the ship already one day out. My husband, a physician, contracted NOROVIRUS on board. NO food handler wore gloves on the ship or at a ship sponsored beach BBQ (which included caviar ...
Our November 2022 Caribbean cruise on the Seabourn Sojourn left us resentful and angry. We had been Seabourn fanatics, enjoying cruises with them about twice a year and proclaiming Seabourn THE best experience available. We had a typically fabulous Seabourn cruise in November 2021, post-pandemic, with everything up to standards and wonderful. As such, we booked the exact same cruise for the fall ...
From a global point of view, we think that Silversea is better than Seabourn and gives much more value for money.
Positive side:
The ship is modern, we liked very much the suite, and there are very nice places such as the Seabourn square, very cosy, very comfortable, as well as the observation lounge.
The service was generally very kind and willing to satisfy our needs, which is most ...
I won this trip and explained to Seabourn that I use a wheelchair at times since I have a very bad knee. I filled out paperwork online and when we got there in St. Maarten they had no real ramp to get my chair up. They had a bunch of steps and some weird panels that they had to close, but it was not made for people in a wheelchair. A man from the ship helped to push it up, but it was very ...
We chose this cruise on the recommendation of our travel agent. It was nice enough but I must say the food was a terrible disappointment. Thomas Keller's Bistro is a joke. My husband's veal chop was tough and stringy and what was billed on the menu as "Lobster Thermador" was something that never saw a lobster. Someone ought to buy Keller a cookbook. I was served some soupy sauce covering what ...
We chose this cruise for the itinerary through the Panama Canal to Peru. The excursions we booked on our own were far better than the experiences people had on the cruise line's offers. Many of the ports visited were for the first time and the itinerary staff knew little or nothing about them. You would think they would send out people ahead of time to learn about the areas they were going to ...
We have had many years of delightful sailing with Seabourn (Diamond Elite member). We have sailed exclusively with Seabourn for a decade.
This time, our trip was from Dover (London) to Venice - about a month - on Ovation. The ships are lovely, as are the cabins. The cabin stewardess was excellent. The cruise director was excellent - but the apparent problems are far from his ...