Seabourn Australia & New Zealand Cruise Reviews

It is with great sadness that I am writing this review as I have never had to write a negative review before, however we have written to Seabourn since returning home and as they refuse to accept responsibility for issues then I feel it is my responsibility to inform potential customers of potential problems.. We chose the cruise as part of a long holiday to New Zealand. We had travelled on ...

We chose the Seabourn Encore for 2 reasons: we wanted to see New Zealand and after trying other 6 star lines we wanted to try another. The itinerary was great. We had to miss Phillip Island because of the weather. That was ok with us; we really appreciate the captain taking safety so seriously. The rest of the stops were good. Embarkation in Sydney was fairly easy. The ship is clean and ...

We chose tis cruise to see Milford Sound and Norfolk Island. You can imagine that we were suitably unimpressed, along with many others, when both destinations were cancelled due to weather. This resulted in 5 days at sea as there was no alternative plan in place. The general staff were terrific but the interaction of the Officers was almost non-existent, to the point that two officers standing ...

We were very interested in seeing both the North/South Islands and specifically Milford Sound. In fact we were one of the 25 passengers who booked the ship's excursion to get off the ship for thee days/2 nights and rejoin the ship in Port Chalmers so that we could really experience Fiordland National Park and Queenstown. This was the main purpose of choosing this cruise. Due to rough seas on the ...

Thought it would be the best cruise for us-upscale and all inclusive However, we told our travel agent that we needed a sound proof separation between the sleeping and sitting areas. He spoke to Seaborne and their person said the curtain was sound proof. He said that all he has ever been told is that these curtains are purposely made thick to keep the light and sound from coming in from the ...

The whole cruise started with a computer problem at check-in. We had to wait 2 hours in the cruise terminal without proper seating abilities and not even a single water, not to speak of Champagne was offered. After check in we had to rush to one restaurant, where people were fighting for space to get a bite of lunch, crazy !! Coming first time into our cabin, the luggage was not there. We had to ...