We were so looking forward to sailing on the new ship as wehave done countless seabourn cruises, it's a beautiful ship but they are obviously cutting back, they did not have the staff to attend to customer needs and so the service was apppaling in all areas, there were 6 of us onboard and all seabourn previous customers and not only we felt this but others did as well
The pool area was like ...
Being avid Seabourn cruisers, I regret having to write up a negative review of our last experience on their new ship the Encore. However now that I am looking at the next cruise (yes, on Seabourn), I feel I have to get this clunker off my chest.
A new ship (beautiful), a lot of new staff (many poorly trained). Very first night, arrived for dinner at the casual restaurant and were met by an ...