Our first pandemic-era cruise. We have numerous past cruises with Seabourn, and this cruise experience ranks at the bottom.
First, why would a complete novice stewardess, someone who had four days of experience under her belt, be assigned to service a Penthouse Suite? Should not you most experienced personnel take care of your higher-paying guests? Bad enough we had to participate in her ...
Having to cancel a prior planned Alaska cruise chosen after a lot of research, a friend booked Sojourn and without hesitation we decided to tag along. This was our fourth cruise with Seabourn. The biggest disappointment was lack of any viewing opportunities from the ship itself for any Alaskan wildlife or glacier viewing. The only way to see anything was to book expensive ventures done by either ...
We choose this cruise to visit Japan and Alaska and we liked that there were a lot of sea days when crossing the Bering Sea. The embarkation in Kobe was a little slow, but not bad. we were in cabin V705, on the same floor with Seabourn Square, which was convenient for getting morning coffee and snacks.
As one cruiser said in her review, the ship was clean, but the decor snd furnishings are a ...
First of all this cruise is way too late for Alaska. One port was completely closed. In order to see anything while ship was "cruising" a bay, you had to book one of the very expensive small boat tours.
Our cabin was OK but the closet was a disaster. Getting the room cleaned could take up to four hours.
Food was OK but nothing special. Ask for caviar before dinner--is not on the menu. ...
Chose Seabourn Sojourn due to size of ship, destination, and luxury quality. We felt we were picking the best quality out there. When expectations are high and the actual delivery of expectations is less, obviously you are disappointed. The ship and the help were outstanding.
Help couldn't do enough for you but. . . . First we booked room for queen bed--ended up with twin beds; we were ...
A Seabourn on-board credit of $250 @ guest was provided for on-going pool deck area and pool repairs with patio restaurant interruption. In our opinion, the compensation offered was inadequate for the scope of repairs and interruption.
Seabourn's response to our survey review on this inadequaecy included the following:
"We ... apologize for the onboard maintenance on Deck 8 that disturbed ...
This was our 1st cruise on Seabourn. We had heard great things from people we met on other cruises about Seabourn and wanted to give it a try. We live in Asia so the 21 day Kobe Japan to Alaska cruise sounded great. We flew to Osaka and took the high speed ferry across to Kobe. Stayed one night in Kobe and headed for Kyoto the next day on the train. A little rainy but had a great time in Kyoto ...